Feature Summary: Logging for Hold Operations
Overview
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This feature provides detailed logging for hold operations to enable system administrators to monitor and troubleshoot hold-related activities effectively.
Behavior
Logs every hold creation event with:+ Event or Event Series ID
+ BO Operator ID
+ Seat ID
+ Hold type
+ Timestamp
Logs every hold removal event with:+ Event or Event Series ID
+ Box Office Operator ID
+ Seat ID
+ Hold type
+ Timestamp
Logs every hold update event with:+ Event or Event Series ID
+ BO Operator ID
+ Seat ID
+ Old hold type
+ New hold type
+ Timestamp
Requirements
Logs must be written to a centralized, queryable logging system.Logs must be structured and consistently formatted for downstream analysis.Logging must only occur if the admin is authenticated with valid credentials.Include error handling for failed logging attempts.Acceptance Criteria
The system logs hold creation events correctly.The system logs hold removal events correctly.The system logs hold update events correctly (with old hold type and new hold type).Out of Scope
UI changes or log viewer interfacesRole-based access control for viewing logsLogging of non-hold seat operations (e.g., purchases, transfers)Historical backfill of hold logs prior to feature implementation