SIT-12984: Restrict List Code Customers

How to Use This Feature

Feature Summary: List Code Restrictions

Overview

This feature restricts fans identified via list codes from performing certain actions on Marketplace:

  • View Tickets
  • Sell
  • Transfer
  • Add to Wallet
  • Behavior

    When a list code is applied, the following behavior occurs:

  • The corresponding buttons are disabled in MyAccount > MyTickets.
  • An Information icon is displayed with a tooltip that provides language to contact customer service.
  • List Code Functionality

    List codes serve as a blacklist of customers who will be prevented from performing the specified actions. When a list code is applied, fans on the list cannot:

  • View Tickets
  • Sell
  • Transfer
  • Add to Wallet
  • However, if a fan has an enabled list code for a delinquent plan holder, they can perform all actions in MyTickets.

    Limitations and Exceptions

    The feature may have limitations due to other checkout types or methods of viewing tickets. However, the current implementation blocks fans from accessing these features even outside of MyTickets.

    Additional Information

    Status: QA
    Assigned to: Kevin Emery
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