SIT-13412: Delivery Status Notifications

How to Use This Feature

Fulfillment Webhook Feature Summary

Overview

The Fulfillment webhook feature enhances the existing order status updates by adding real-time delivery and payout statuses.

Behavior

  • A new CatchAll webhook is created to enable SeatHQ to receive updates on order payouts and fulfillment.
  • The webhook returns a response structure with two main sections:

    • * Delivery: Contains detailed information about each delivery, including listing ID, section, row, low seat, high seat, delivery method, and status.

    * Commission: Includes the payout amount and its status (Paid or Not Paid).

    Implementation

  • The webhook is designed to be subscribed by customers when they are created, with a specific type (5) indicating updates related to delivery statuses.
  • When a webhook type 5 is received, it indicates an update in the delivery status, and the response contains detailed delivery information within the Orders > Delivery Array.

    • Status

    The Fulfillment webhook feature is currently available in the dev environment for QA/UAT keys but has not been released to production yet.

    Additional Information

    Status: QA
    Assigned to: Fernando Fariña
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