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2023 In Review

All completed stories and features from 2023

1328
Stories Completed

SIT-4198 Deployed

Background NFT Processing

This feature allows hosts to track the status of NFT collections in real-time, enabling faster minting and collection operations by moving these processes into background queues using AWS SQS. The BO NFT API now dispatches messages to the queue, which are then processed by a linked Lambda function, reducing wait times for users.

SIT-5164 Deployed

Cart Screen Upgrade

The Cart screen has been successfully migrated to NextJs, ensuring seamless functionality and compatibility across Android and iOS devices. This update maintains existing features while improving performance and user experience.

SIT-5238 Deployed

Store Order Information

This feature resolves issues with order information not being stored in the database, tickets not appearing in customer accounts, and confirmation emails not being triggered for certain orders. It aims to improve the accuracy of order data and ensure timely notifications for customers.

SIT-3565 Deployed

Transfer Box Office Tickets

As a customer who has purchased box office tickets, you can now easily transfer your tickets to another email address, allowing someone else to access the event. After transferring, you will receive an email confirmation that your tickets have been successfully delivered and are waiting for acceptance.

SIT-4415 Deployed

Event Registration Form

This feature allows customers to fill out a registration form as part of the checkout process for specific Soccerex events. A pre-populated registration form is displayed on the event page, providing a convenient and streamlined experience for users.

SIT-5174 Deployed

Performer Screen Migration

The Performer screen has been migrated to NextJs, ensuring all components and subpages function properly and are compatible with both Android and iOS devices. This update also optimizes API requests for server-side rendering of listings and carousels.

SIT-3595 Deployed

Transfer Tickets to Another Account

The "Transfer Tickets" feature allows users to easily transfer tickets between different sources on the My Tickets page. When clicked, it opens a modal window that retrieves ticket information from an API endpoint and displays available options for transfer.

SIT-4417 Deployed

Event Registration Form Modal

When you click the "Checkout" button on an Event page, a new modal window will appear prompting you to fill out a registration form with required fields such as name, organization, job title, and contact information. This allows users to register for the event directly from the event page.

SIT-3648 Deployed

Ticket Transfer Notifications

When a user initiates a ticket transfer, automated emails are sent to notify recipients of the transfer status. These emails include acceptance notifications and transfer completion updates for both guest users and full users.

SIT-3559 Deployed

Box Office Ticket Details

This feature allows customers to purchase and access Box Office (BO) Tickets directly from their My Account page, providing an enhanced user experience with new UI elements and the ability to view individual tickets via QR code.

SIT-3739 Deployed

Process Box Office Tickets

This feature improves the Box Office ticket purchasing experience by resolving an error that occurred when trying to buy tickets via the cart/ticket API. It ensures that the "boxoffice" source is properly received by the API without returning non-informative errors.

SIT-3638 Deployed

Create NFT Collections

When hosting an event, publishing it automatically creates a unique Mint NFT collection for each tier. Additionally, when tickets are created or updated, the system manages items within these collections through the BO Tickets and NFT APIs.

SIT-3343 Deployed

Event Publishing

This feature allows hosts to publish their events on the site after creating them, ensuring that the information is synced with Gathr's data. Additionally, client company admins can create and view events in the Office Portal, as well as edit existing ones, all while seeing the updated information reflected on the frontend.

SIT-3467 Deployed

Attach E-Ticket PDFs to Orders

This feature ensures that electronic tickets and mobile PDF orders are automatically attached to email notifications when they become available through our integration with TN. When a new PDF is received, it will be stored and attached to the corresponding order in our system.

SIT-3640 Deployed

Create Tier Collections

When creating or updating an event, this feature automatically creates a new collection in the Consensys Collection API for each ticket tier if the event is published and broadcasted. This ensures that metadata is correctly configured with dynamic links to the events detail.

SIT-3883 Deployed

Buy Seats Together

This feature allows customers to purchase seats together in the same row, ensuring that multiple tickets are always assigned to adjacent seats. By selecting individual seats or purchasing multiple tickets at once, users can now enjoy their event with friends and family seated together.

SIT-4295 Deployed

Event Registration Form Builder

As an event host, you can create and customize a registration form for your attendees, adding as many prompts as needed. This allows you to collect relevant information from registrants while also providing flexibility to edit or delete individual prompts as desired.

SIT-5601 Deployed

Correct Date Display

The feature improves the display of dates on the Discover Page by correcting their format and alignment, ensuring they fit within the available space without being cut off. This enhances the overall user experience when selecting dates.

SIT-4312 Deployed

Backend Reporting Filtering

This feature improves the performance of reporting data by adding pagination and backend filtering, allowing hosts to efficiently filter and view their data. This enhancement enables faster and more efficient access to reporting information.

SIT-5523 Deployed

URL Update Delay Fix

This feature improves the speed of URL updates when clicking on links, reducing the delay from 1-2 seconds to an instant update, and also streamlines page redirection for a smoother user experience.

SIT-4376 Deployed

Create and Store Registration Forms

This feature allows event organizers to create and store custom registration forms for their events, with fields such as title, description, and type. The new tables will be integrated into the box office schema, enabling efficient management of registration form data.

SIT-4930 Deployed

Category Level Promo Code

This feature allows customers to receive a $10 discount on their next purchase of tickets to Sports, Concerts, and Theatre events when they make a reservation booking. A single promo code will be created to deduct the discount from the combined subtotal for any eligible event.

SIT-4340 Deployed

Event Sales and Customer Reports

This feature adds filtering and pagination capabilities to various reports in the reporting app, allowing users to easily navigate and analyze large datasets. The feature supports multiple report types, including Event Sales Report, Customer Report, and more, with customizable filter options and page controls.

SIT-4070 Deployed

Super Tickets Navigation

This feature improves the Box Office pricing page design and content to enhance user experience. It also updates navigation links, trademarks, and favicons to align with SI Tickets branding.

SIT-4942 Deployed

Multi-Category Promo Codes

This feature allows administrators to select multiple categories when creating promo codes, making it easier to offer discounts across various product groups. The updated functionality also removes a previously hidden category list restriction.

SIT-3323 Deployed

Ticket Tier Display After Publish

As a host, you can now view the ticket tiers for your published events on the site, making it easier to manage and track ticket sales. This feature allows hosts to access their event tickets in one place after publishing an event.

SIT-5171 Deployed

Category Screen Migration

This feature migrates the Category screen to NextJs, ensuring seamless functionality, API requests, and compatibility across various devices. The updated category route now includes all subpages and maintains previous features, such as listing population and carousel functionality, on both Android and iOS platforms.

SIT-3705 Deployed

NFT Exclusive Content Section

This feature allows customers to access exclusive digital content (NFTs) linked to their primary inventory ticket on their account page, enhancing their overall shopping experience. The exclusive content is sent from event hosts through the portal and can be viewed directly within the customer's account.

SIT-5314 Deployed

Enable Apple and Google Pay

This feature enables users to make payments using Google Pay and Apple Pay through the WS App, providing an additional secure and convenient payment option. No new functionality is required, as related visual representations were simply updated to reflect these new payment types.

SIT-4566 Deployed

Ticket Purchase Notification Link

After purchasing a ticketed event (BO), attendees will receive an email with a direct link to view their tickets without needing to log in. This allows them to easily access their ticket information on the same page as they received it.

SIT-3854 Deployed

User Transfer History

This feature enhances the CSP → Users → History menu by displaying detailed information about ticket transfer requests, including cancellations, rejections, and acceptances. It provides a clear history of user-initiated transfers, making it easier for users to track their transfer requests.

SIT-3307 Deployed

Create Ticket

This feature introduces an API endpoint for creating new tickets, allowing users to store and manage ticket details such as name, description, quantity, price, and broadcast information. The API will validate user input and store values in the Tickets table for future reference.

SIT-5337 Deployed

Google Pay Integration

This feature improves the checkout experience on the SI Tickets App integration by ensuring seamless loading of the checkout route and support for popular payment methods, including Google Pay and Apple Pay.

SIT-3707 Deployed

Display SuperTicket Content

This feature allows users to view exclusive "SuperTicket Content" associated with their tickets on the My Account -> Tickets page, including NFTs minted by hosts. When a host updates SuperTicket Content, the user's ticket page will reflect these changes.

SIT-4550 Deployed

Zero Per Ticket Fee for

When purchasing a free-tier ticket, all applicable fees, including per-ticket fees, are waived. However, if a 100% discount is applied to the ticket, per-ticket fees will be reinstated as specified in the database configuration files.

SIT-3816 Deployed

Buy Tickets at Gate

As an usher, you can now use the POS Mobile App to sell tickets directly at the gate, and customers will receive an SMS with a link to access their purchased tickets. The ticket purchase is confirmed via email, and the customer's QR code is sent to their phone for scanning upon arrival.

SIT-3904 Deployed

Stripe Payment Processing API

This feature refactors the POS App's payment processing to use Laravel and Stripe's Payments API, enabling seamless integration with Stripe for secure and trackable transactions. The new API will handle all payment-related interactions, including creating checkout sessions and storing transaction data in a dedicated database table.

SIT-5166 Deployed

Migrate Login Screen to NextJs

The Migrate Login Screen to NextJs feature updates the login screen to use NextJs, ensuring all components and subpages work properly across Android, iOS, and other devices. This change maintains existing login functionalities while improving performance and usability.

SIT-5245 Deployed

Secure Account Recovery

The login feature has been successfully implemented in the NextJs migrated version of the webstore, allowing users to log in correctly. This improvement ensures a seamless user experience for customers accessing the site.

SIT-3801 Deployed

Partner-Driven Widget Styling

This feature updates the SI Shop widget to display partner-specific styling based on a URL segment, allowing partners to customize their widget experience. The new version of the widget will be deployed for the SI Shop platform with a unique URL slug identifying the partner.

SIT-4866 Deployed

Multi-Tier Order Pricing

When viewing order details in My Tickets, the feature incorrectly calculates the total cost of a multitier order, excluding tier prices and resulting in an inaccurate calculation. This issue affects orders with multiple tiers at different price points.

SIT-5571 Deployed

Non-Expiring Create Links

This feature extends the expiration period of "Create Account" links in guest confirmation emails to prevent potential account takeover risks. The change ensures that these links remain active for a longer duration, allowing guests to create accounts without worrying about the link expiring prematurely.

SIT-3629 Deployed

Host Event Reports

As a host, I can access my Business Object (BO) event reports by clicking on the "Reports" button, which loads the reports in a secure iframe with session data. If my session is valid, I'll see my customized reports; otherwise, an error message will prompt me to log in to view them.

SIT-3793 Deployed

Per Ticket Fee Calculation

This feature adds a per-ticket fee calculation to the checkout process, allowing fees to be accurately captured and stored in the database for reporting purposes. The system now also stores these fees on the Box Office schema, linking them to orders, companies, and individual tickets.

SIT-3594 Deployed

Transfer Ticket Requests

This feature allows users to initiate a ticket transfer request through an API endpoint, which is stored in a "pending" status until confirmed by the recipient. The system will display a link between the original ticket and the transfer request, awaiting acceptance via another API endpoint.

SIT-5021 Deployed

Auto Event Mapping

This feature improves the automatic mapping of events on SI Tickets by introducing logic to conditions, reducing the need for manual mapping and saving time for administrators. The updated system will now automatically map events based on predefined rules, increasing efficiency and productivity.

SIT-3682 Deployed

Transfer Request Validation

This feature allows users to accept or reject transfer requests through an API endpoint. It validates the status of the transfer request and updates its status accordingly, while also changing the owner of the associated ticket.

SIT-2971 Deployed

BO Onboarding Process

As a Learning Partner (LP), this feature allows you to discover and enroll in Business Operations (BO) courses that align with your interests and skills. This enables you to expand your professional knowledge and enhance your career prospects.

SIT-3462 Deployed

Register User Account

This feature allows users to register for an account on boxoffice.sitickets.com, providing a simple sign-up form with essential fields such as name, email, and password. The registration process will be triggered by a "Register" button, which will submit user information to the corresponding endpoint.

SIT-3630 Deployed

Event Timeline Filter

The Reports Page has been redesigned as a single-page application, allowing users to search for events by date and see the nearest matches in chronological order. The updated design also aligns with the company's Style Guide, ensuring consistent visual styling throughout the application.

SIT-3736 Deployed

Show Time Format Option

The new event page feature fixes an issue where start times were incorrectly displayed in military format as end times, instead of showing the correct start time for events created on Eastern Standard Time. This change ensures that users see accurate start times when creating and viewing events.

SIT-3621 Deployed

Create Free Events

As a host, you can now create free events without charging customers, which removes the payment step from the checkout flow for both guest and returning users. This ensures that all post-order notifications are delivered correctly, including order confirmation and ticket delivery.

SIT-3673 Deployed

Import Customer List

As a host, you can now easily import customer lists by phone number, email, and other details, allowing you to generate comped tickets for them. The system automatically checks available inventory and creates orders accordingly, with error messages if there's not enough stock for certain tiers.

SIT-3623 Deployed

Add Zero Price Tickets

This feature enables customers to add tickets with zero price to their cart without causing errors, allowing for seamless checkout and order processing. It ensures that cart/ticket functionality can handle orders with free prices, resolving existing issues with ticket prices set to $0.

SIT-4267 Deployed

Create Purchases from Bulk Import

This feature allows users to import lists of customers and automatically create corresponding purchases if available inventory exists. It ensures that the system doesn't attempt to purchase more inventory than is currently in stock for each tier.

SIT-5095 Deployed

Customizable URL Paths

This feature updates the website's URL structure to improve navigation and organization, making it easier for users to find specific pages. The new URL format simplifies the path to individual pages, such as homepage, cart, checkout, and login, while maintaining a consistent and logical hierarchy.

SIT-4701 Deployed

Multi-Day Event Configuration

As a host, you can now configure multi-day events in the portal, allowing you to purchase tickets for specific dates within an event period. This feature enables ticket groups to span multiple days, providing more flexibility for hosts when managing their events.

SIT-3814 Deployed

Create Step Components

This feature enhances the Business Operations Landing Page by adding a step-by-step guide and calendar/timer visual elements, providing a clearer structure for users to navigate the page and understand the process. A placeholder calendar component is also included, allowing users to easily contact support if needed.

SIT-5476 Deployed

Performer Bio Rendering Upgrade

This feature replaces the current bio rendering library with a new one that is compatible with Server-Side Rendering (SSR), ensuring accurate and consistent display of performer bios.

SIT-5173 Deployed

Venue Details Page

The Venue screen has been migrated to NextJs, ensuring all components function properly and previous features work as expected. This update also includes server-side API requests for populating listings and carousels, and compatibility with both Android and iOS devices.

SIT-3708 Deployed

Retrieve Super Ticket Content

This feature allows users to add and retrieve "Super Ticket Content" associated with box office tickets through GET and POST requests. It enables the saving of user-inputted data, including images or videos, alongside ticket information via the bo-tickets-api.

SIT-3557 Deployed

Order Confirmation Notifications

This feature allows customers who purchased tickets through guest checkout to receive order confirmation and ticket delivery notifications via email. The notification includes details about the delivery method used for their ticket.

SIT-4364 Deployed

Link Crypto Wallet

As a customer, you can now easily add your Super Ticket content NFT to a MetaMask wallet, allowing for secure and seamless transfer of digital assets. This feature enables users to link their cryptocurrency wallets to the site and transfer NFTs to them, providing a convenient way to manage digital ownership.

SIT-5273 Deployed

Venue Route Migration Tool

The Venue Route Migration feature ensures that the venue page loads and functions correctly in our NextJs-migrated webstore. This update maintains the existing functionality of the venue page without any disruptions or issues.

SIT-3569 Deployed

Confirm Purchase After Checkout

This feature enables automatic email triggers to send confirmation notifications to users immediately after they complete their ticket purchases through guest checkout or full checkout. The system will automatically send Box Office Confirmation Emails for both types of users, ensuring timely and personalized communication.

SIT-3572 Deployed

BoxOffice Ticket Layout

This feature enhances the "My Account" page by displaying BoxOffice tickets with a new layout, including a "Tier Description" subtitle and a link to view tickets. When a user clicks on the "View Tickets" button, a modal window opens to display ticket details.

SIT-4522 Deployed

Transfer Mintable NFTs

When you click "Transfer to Wallet", the feature creates and transfers Mint SuperTicket Content NFTs to your wallet, allowing you to securely store and manage your digital tickets. A confirmation message is displayed on screen, informing you that your NFT has been minted and will be emailed when it's ready for transfer.

SIT-3663 Deployed

Attendee List Display

As a host, you can add people to the attendee list and view their information in real-time within the POS App. This feature allows Ushers to check-in attendees by scanning barcodes or searching for them by name, email, or registration details.

SIT-4857 Deployed

Event Name Filter

The BO Portal Reporting Revisions feature updates the Event Sales Report template and introduces a new Ticket Holder Report with an "Event Name" filter. This enhancement improves report accuracy by ensuring data matches Customer Service Provider (CSP) standards.

SIT-5066 Deployed

Event Sales Report Layout

The Event Sales Report feature enhances the report's layout by adding new columns, modifying existing header titles, and removing unnecessary ones, providing a more organized and user-friendly view of event sales data. The updated report displays essential information such as order ID, date/time, status, customer name, email, and phone number in a clear and concise manner.

SIT-5381 Deployed

Attendee Lookup API

The new feature allows users to search for attendees by name and filter results by page number and page limit, providing an efficient way to look up box office event attendees. This API enables both registered and unregistered events, with customizable search parameters.

SIT-3249 Deployed

Attendee Search and Check-in

The Attendee Lookup screen allows Ushers to quickly check in attendees by scanning their barcodes or searching for them by name, email, or registration information. This feature enables efficient ticket scanning and entry for event guests who may not have a barcode.

SIT-5067 Deployed

Ticket Holder Details Report

The new "Ticket Holder Report" feature allows administrators to generate a customizable report that displays detailed information about ticket holders, including their order ID, ticket details, and personal contact information. This report enables easier management of ticket holder data, making it more efficient for event organizers to track and analyze attendee information.

SIT-5172 Deployed

Category Page Load Optimization

The Sports Screen feature has been migrated to NextJs, ensuring all components work properly and previous functionalities remain intact. The updated feature also includes server-side API requests for populating listings and carousels, as well as compatibility with the SI Tickets App on Android and iOS devices.

SIT-4451 Deployed

Automated Wallet Fund Email

When a customer buys Buy-On-Ticket tickets on our webstore, they receive an automated email with a link to redeem their wallet credits through a promo campaign. The email is triggered by Hubspot and passes relevant transaction information to Marketing for further processing.

SIT-3061 Deployed

Load Freestar Tags

This feature integrates Freestar's tag management system into our website's HTML, automatically loading ads from Freestar onto a designated section of the category page upon page load.

SIT-4885 Deployed

Multi-Tier Order Creation

This feature update fixes issues with multi-tier webstore functionality, ensuring that separate orders are created instead of combining them and resolving other related problems. It also improves email history and ticket transfer features for users.

SIT-4606 Deployed

Targeted Wallet Fund Transfer

This feature allows users to receive targeted wallet credits when redeeming a promotional campaign, ensuring that the correct amount is credited to their account based on their unique ID. The feature also handles errors and prevents incorrect credits from being issued if the user has not redeemed the campaign previously.

SIT-4008 Deployed

Add NFT Content

As a host, you can now easily add unique digital collectibles called SuperTicket Content NFTs to individual tiers of your SuperTickets. This feature allows you to customize and enhance the value of each tier, providing an even more engaging experience for attendees.

SIT-4889 Deployed

Edit Payout Settings

This feature enhances the Bill.com Tab Box Office Companies section by adding new fields and modifying an option on the right-click menu to provide more detailed control over payout settings. The changes aim to improve user experience and flexibility in managing company data for bill.com payments.

SIT-4888 Deployed

Multiple Tiers Display

Order ID and delivery date, Tier 1 quantity description, Tier 2 quantity description (if applicable), and payment method details.

SIT-4009 Deployed

Super Ticket Modal Window

This feature adds a modal window to the BO Portal that allows users to share exclusive content with attendees, including uploading images or videos and sending them to recipients. The new "Super Ticket" modal is designed to be responsive and user-friendly, providing a seamless experience for sharing media with others.

SIT-4339 Deployed

Update Existing Collection Data

As a host, you can now update previously minted tier and ticket data using the PATCH endpoint, allowing for more flexibility in managing NFT metadata. This feature enables editing of existing collection and item metadata, providing users with greater control over their digital assets.

SIT-4972 Deployed

One-Time Use Discount Codes

This feature allows administrators to create and apply one-time use discount codes that expire after a set period of time (currently 60 days). These codes can be used once and then cannot be reused.

SIT-4060 Deployed

Manage Event Broadcasts

The feature allows administrators to effectively manage box office events within the Event Mapping Panel, including broadcasting, un-broadcasting, editing, and tracking the creator of each event. This enhancement provides improved control over event management, enhancing overall administrative capabilities.

SIT-4632 Deployed

Store Soccerex Responses

This feature updates our system to automatically link Soccerex responses to orders, allowing for easier tracking and management of customer interactions. When an order is placed, the relevant Soccerex response will be stored in our database, creating a direct association between the two.

SIT-3345 Deployed

User Login Portal

As a host, you can now log in to the BO Portal, allowing for seamless management of users, including registration, password updates, and login capabilities. This feature enables secure access to the platform for hosts, with a single admin per company, expandable to additional admins as needed.

SIT-2909 Deployed

Add Venmo Integration

The Mobile App 2.0 feature updates the app to work seamlessly on both iOS and Android platforms, allowing for native code and web-based development to coexist. This update also enables users to export packages for Android and iOS, and adds a new Venmo account linking feature.

SIT-3764 Deployed

Reclaim Unaccepted Tickets

This feature allows users to view the QR codes of their owned tickets on the My Tickets Page Order Summary and re-claim tickets that have an unaccepted transfer request. Users will be able to see a "Re-Claim" button for tickets with an outstanding resale status.

SIT-3427 Deployed

Fee Discount Calculator

This feature enhances the display of discount codes by showing both the original fee amount and the fee discount value on orders placed with PromoFee type discounts. The updated CSP will now include two new columns to display these values, allowing for accurate tax calculations.

SIT-5188 Deployed

ViewMyTickets NextJs Migration

The ViewMyTickets screen has been migrated to use Next.js, ensuring it loads quickly and functions as expected across both Android and iOS devices. This update maintains the existing functionality of the screen while providing improved performance and compatibility.

SIT-3504 Deployed

Reset User Passwords

Admins and Ushers can now reset their passwords using the new password reset API, which sends a reset link to their email address. This feature allows users to recover their access credentials if they forget their password.

SIT-4109 Deployed

Deposit Promo Wallet Credits

When a user makes a reservation purchase, their promotional wallet is automatically increased by $10. After five purchases, the promotion is capped, and future purchases will not add additional wallet credits.

SIT-5295 Deployed

Update Website Meta Tags

This feature allows users to update and customize the meta tags on each webpage of their website, ensuring consistency in metadata across different pages. This enables more accurate search engine results and improved user experience.

SIT-4213 Deployed

Notify Recipients of SuperTicket Content

When a Host publishes SuperTicket Content, the system automatically sends notifications to all recipients via email using the tickets API. This notification includes the published content and event details, which are retrieved from the email-queue-proxy API.

SIT-4579 Deployed

Reset Company Attributes

This feature allows SI Admins to easily manage company attributes for hosts in the BoxOffice portal, including resetting passwords, editing phone numbers, company names, and email addresses. It also adds a notes section for customer service agents to record interactions with specific companies.

SIT-3421 Deployed

Update Ad Space Links

The feature resolves a bug on the Performer Page where a vertical ad space was incorrectly linking to Reebok instead of the intended event page. This fix ensures that the link is now correctly directed to the relevant event page when an image doesn't have a specified URL.

SIT-4226 Deployed

Company Notes Modal

This feature allows administrators to view, create, and manage company notes for each customer in the Customer Service Panel. It provides a modal interface for adding new notes with a list of existing notes sorted by creation date.

SIT-3940 Deployed

Event Promo Code Limits

As a BO Event Host, you can now create promo codes for your events and limit their usage to a specific number of times. This feature allows you to customize discounts for each event, making it easier to manage promotions on the webstore.

SIT-4223 Deployed

Multi-Day Access for BO Events

This feature allows users to apply multi-day access for the first set of Box Office (BO) events, enabling partners to manage tiered pricing and VIP access for specific days. The new table structure enables tracking of ticket scans and event attendance across multiple days.

SIT-4435 Deployed

Create Promo Code Form

The Promo Codes Creation/Edition form allows users to create and edit promo codes with customizable fields such as name, code, limit of uses, category, event name, start date, end date, discount type, and percentage. This feature enables users to easily manage and apply promo codes to specific events within their company.

SIT-5124 Deployed

Display Correct Discount Amounts

This feature fixes issues with discounts applied to tickets and combined carts, ensuring accurate pricing calculations and display. It now correctly deducts the full discount amount from the ticket or cart subtotal, rather than displaying an incorrect price of 0.

SIT-5574 Deployed

Large Record Limitation Fix

The new feature improves the download functionality on the Event Sales Report page, allowing users to enable the "Download" button even when there are a large number of records displayed. This enhancement resolves issues where the button would previously remain disabled due to high record counts.

SIT-3989 Deployed

List NFT Collections

The Consensys NFT API provides a set of endpoints for interacting with Non-Fungible Tokens (NFTs), allowing users to list and retrieve collections and individual items within those collections. This feature enables developers to easily integrate NFT data into their applications using standard HTTP requests.

SIT-4400 Deployed

Multiple Event Tiers

This feature allows customers to purchase multiple box office items at different tiers for the same event in a single checkout, providing a similar experience to competitors' platforms. This enhancement enables users to add multiple tickets across different price levels to their cart and complete a single transaction.

SIT-4736 Deployed

Show Cart Tiers

This feature enhances the POS checkout process by displaying detailed information about each tier in the cart, including quantity and tier name, on every step of the checkout. This provides customers with clear visibility into their order contents.

SIT-4734 Deployed

Save Promo Code List

This feature allows hosts to manage their promo codes, including retrieving a list of existing codes and creating new ones. It provides secure APIs for host authentication and code management through JSON Web Tokens (JWT).

SIT-5163 Deployed

NextJs Homepage Upgrade

The feature migrates the Homepage screen to use NextJs, ensuring all components and previous functionalities work as expected. This update also optimizes API requests for carousel content and ensures compatibility across Android, iOS, and SI Tickets App devices.

SIT-5328 Deployed

Staging Mode Toggle

The feature resolves issues on the home page caused by recent NextJS updates, ensuring it functions consistently with our staging environment. The fix addresses problems related to images and routing.

SIT-5121 Deployed

Correct Billing Address Association

This feature fixes an issue where the wrong billing address was being displayed, instead of pulling from the correct address related to the specific payment method used for the order. It now correctly retrieves the intended billing address based on the payment method ID.

SIT-4495 Deployed

Create Promo Code

The new Promo Codes screen allows users to create and manage discounts for events, with features such as editing existing codes, viewing usage limits and status. The screen displays a table of created promo codes with essential details like promotion name, code, discount type, and expiration dates.

SIT-3218 Deployed

Auto Refund to Card

This feature allows users to request a physical card when promotional funds cover the total balance, providing an alternative payment method for convenience. It resolves an issue where users were not able to obtain a physical card due to insufficient funds.

SIT-5586 Deployed

Make Remember Me Checkbox Clickable

The "Remember Me" checkbox on the sign-up page has been fixed to make it clickable again. This change allows users to easily select the option to remember their login credentials for future visits.

SIT-5036 Deployed

Server-Side Code Removal

This feature introduces a Capacitor wrapper in our Webstore 2.0 application built with Next.js, ensuring seamless mobile app functionality without relying on server-side code. This improvement enhances the overall user experience and improves performance.

SIT-4090 Deployed

Add Multi-Pass Buttons

"Get Thursday Pass", "Get Friday Pass", and "Get Two-Day Pass". This allows users to easily purchase passes for different days of the event.

SIT-4412 Deployed

Customer Response Grid

This feature allows users to view their registration form responses in the reports section of the application. Upon clicking "Registration Form" on the navigation bar, it displays a grid with each question as a separate column, showing the customer's responses.

SIT-4196 Deployed

Update Mobile Apps

This feature releases the latest version of our mobile app on both iOS and Android platforms. The update includes all changes from the recently merged "capacitor-mobile" stage branch.

SIT-3300 Deployed

Standardize New Contact Flag

This feature ensures that the "is new" variable accurately reflects whether a contact was newly created through different channels, such as SignUp, GuestCheckout, and Newsletter, to provide consistent data in HubSpot.

SIT-5169 Deployed

BestBets Route Migration

This feature migrates the BestBets screen to NextJs, ensuring seamless functionality and API requests are handled on the server side for a consistent user experience across Android, iOS, and other platforms. The update maintains existing features and ensures proper page loading on various devices.

SIT-5287 Deployed

Migrate Bet Routing Rules

The "Bets Route Migration" feature ensures that BestBets functionality is fully functional and accessible in the newly migrated NextJs version of the webstore. This update allows users to load and use BestBets as intended on the updated platform.

SIT-5222 Deployed

MyAccount Route Migration

The MyAccount feature has been migrated to NextJs, ensuring that the page loads correctly and its components function as intended. All subpages under the MyAccount route, including Profile, Tickets, Reservations, Orders, Listings, and Sold, are now also integrated with NextJs.

SIT-4795 Deployed

Event Audit Updates

This feature allows users to retrieve data from the Box Office Events API and use it to populate audit records in Laravel. This integration enables accurate tracking of changes to event information.

SIT-4026 Deployed

Make Navigation Sticky

This feature improves the Boxoffice Acquisition Landing Page by adding a sticky navigation menu on both mobile and desktop devices, making it easier for users to access key features while navigating through the page. Additionally, an "Sign Up" button is added to the navigation menu, enhancing user experience and functionality.

SIT-4418 Deployed

Registration Form Capture API

When you submit a registration form on an event page, your responses are automatically captured and stored in our database. This allows us to track and manage registrations more efficiently.

SIT-3798 Deployed

Usher Account Creation

As a host, you can now create an account for an usher, allowing them to log in to the Point of Sale (POS) app and manage their role within the venue. This feature streamlines the onboarding process for new staff members.

SIT-4094 Deployed

Corrected Transfer History

When a sender creates multiple transfers, cancelling one transfer will prevent the next accepted transfer from displaying an incorrect transfer ID in the receiver's tickets section. This ensures accurate tracking of transferred funds.

SIT-3068 Deployed

Scan Tickets at Event

The SI Tickets mobile app allows event clients to place orders with customers on-site using their tickets. The app requires login and provides access to events linked to the client's company.

SIT-5282 Deployed

Profile Page Loading

The Profile feature has been successfully implemented in the NextJs migrated version of the webstore, allowing users to access their account information without any issues. This update ensures that the profile page loads and functions correctly for all users.

SIT-3241 Deployed

Internet Connection Check

The POS App feature introduces a login screen that checks for an internet connection before allowing users to log in. When the user clicks "Continue," the app sends a POST request to authenticate and displays an error message if the login is unsuccessful.

SIT-3242 Deployed

My Event List

The "My Events" screen allows users to view their upcoming events, with features such as event details, ticket scanning, and buttons to sell tickets or scan tickets. The screen displays an online/offline indicator icon and is accessible via the GET events/list endpoint.

SIT-3633 Deployed

Display Free Ticket Status

When viewing free events on the Box Office Events page, the feature displays "Free" in place of ticket prices and updates the order summary container to reflect this change. This ensures consistency with previous UI styling for free tickets.

SIT-5153 Deployed

Transfer to Wallet Status Update

When connecting a Metamask wallet to My Account, users will see a notification indicating that their transfer is in progress and an email will be sent when it's ready. This message appears immediately upon page load, even if the user previously clicked "Connect Wallet" on a previous session.

SIT-4442 Deployed

Scan and Sell Tickets

As a host, you can access the POS App from the BO Portal, allowing you to scan and sell tickets at events directly. This feature provides a seamless way to manage ticket sales and inventory on-site.

SIT-5262 Deployed

Single Sign-On

This feature integrates the login page with the backend, allowing users to securely access and manage their accounts. This integration enables seamless authentication and authorization, providing a more streamlined user experience.

SIT-5317 Deployed

Load Queries on Home Page

This feature improves the performance of the home page by moving 5 queries from dynamic rendering to server-side rendering and static site generation, resulting in faster page loads. This enhancement aims to enhance user experience by reducing loading times.

SIT-4623 Deployed

Download POS App Link

The feature creates a static page on the BO-portal that links to download the POS app from the App Store. This page provides a direct download link for both iOS and Android devices.

SIT-4938 Deployed

Geolocation Lookup

The Widget feature now includes geolocation capability, allowing users to share their location (latitude and longitude) with events. When a user shares their location, the system looks up nearby events within a 0.5 km radius and displays them.

SIT-4636 Deployed

Multiple Tier Support for Box

This feature allows customers to select multiple tiers of tickets for Box Office events, unlike current limitations which only permit one tier per order. This change enables more flexible and accurate ticket purchasing experiences for users.

SIT-5536 Deployed

Search by Event Name

This feature allows users to search for specific listings on the homepage or top navigation bar by adding relevant keywords, such as "Clovis West Hoops", which will prioritize the results above other search options.

SIT-4073 Deployed

Company Fee Management

This feature allows customer service agents to look up company information within the customer service portal, including details such as contact information and fees. It also enables administrators to edit these records, adding an "Edit" option to the existing search functionality.

SIT-4837 Deployed

Update Terms of Use Rules

This feature updates Section 18 of the Business Operations (BO) Terms of Use document to reflect changes related to payments and fees. The update ensures consistency between the digital version and the original PDF attachment.

SIT-3766 Deployed

API Error Logging and Response

This feature enhances Box Office APIs by providing detailed logs and error messages for various scenarios, ensuring that error codes are included in JSON responses and logged to the console when errors occur. This improvement aims to improve API reliability and debugging capabilities.

SIT-4752 Deployed

Multiple Tiered Purchases

As a customer, you can now purchase multiple box office items of different tiers in one checkout on our webstore, allowing for a seamless and convenient shopping experience. This feature enables users to add tickets from various price levels to their cart in a single transaction, similar to how competitors' platforms offer this functionality.

SIT-4216 Deployed

BoxOffice Company Grid

The new 'BoxOffice Companies' tab provides an easy-to-use grid view of company information, including name, admin details, and fees. Users can access this tab on page load to quickly view and manage their box office companies.

SIT-3180 Deployed

Mobile Margin Settings

This feature allows users to adjust the top and bottom margins of their mobile app layout for better readability and visual balance. By adding these customizable margins, users can enhance the overall user experience on smaller screens.

SIT-4805 Deployed

Apply Promo Discounts Correctly

The Event Sales Report now accurately calculates tax and customer totals after applying promo discounts, ensuring users see the correct values. This fix resolves issues where tax was displayed before the promo discount was applied and customer total did not account for the discount or tax.

SIT-3851 Deployed

Ticket Transfer System

This feature allows users to transfer tickets between accounts, creating new records in the database to track these transfers. The changes modify existing tables in the boxoffice schema to support this functionality.

SIT-5291 Deployed

Subcategory Picker Widget

The new "SB Live" feature allows partners to display multiple subcategories within a single widget, making it easier to navigate and organize content. This enhancement enables hosts to assign specific subcategories to rows or sections of the widget for enhanced user experience.

SIT-4227 Deployed

Company Account History

This feature adds a "Company History" option that opens a modal displaying a chronological list of changes made to an account, including notes, in the same format as the orders history modal. The modal is scrollable and ordered by date from latest to oldest.

SIT-5132 Deployed

Clear Cart with BO Tickets

When attempting to clear a shopping cart that contains Buy One tickets, the system fails with an error message indicating an invalid cart item ID. This prevents users from successfully removing items from their cart when it contains BO tickets.

SIT-5813 Deployed

Quantity Display Fix

The feature fixes an issue where the quantity of tickets in a group was not fully displayed when viewed on the Android app. This allows users to see the complete quantity of tickets in the group.

SIT-5610 Deployed

Temporary Event Display

When checking out from an event page, the page briefly reappears for a short duration before proceeding. This issue has been resolved to prevent this repeated display.

SIT-4161 Deployed

Update Event Slug on Name

When an event's name is changed, its associated URL slug will be automatically updated to match the new name. This ensures consistency between the event's display name and its unique identifier in the URL.

SIT-4158 Deployed

Include Superticket Contents

This feature enhances the "my-account/tickets" API by adding the contents of super tickets to the response, providing more detailed information about ticket groups. When retrieving tickets with a source of 'boxoffice', the API will now include the super ticket content in its response.

SIT-5141 Deployed

Accurate Transaction Processing

When paying with both credit card and promo wallet funds, Riskified should accurately process the full amount charged by Braintree ($300 in this example), ensuring that transactions are evaluated based on their true value. This ensures accurate risk assessment for potential fraud or legitimate purchases.

SIT-5822 Deployed

Return to Tier Page

On Android devices, when checking out after adding a ticket on the Tier Page, users will be briefly taken back to the Tier Page instead of being redirected to the Checkout Contact Step. This provides a smoother transition for Android users.

SIT-5335 Deployed

Error-Free Console Experience

This feature removes console warnings from the home page, providing a cleaner and more user-friendly experience. The change ensures that users are not distracted by error messages when accessing the application's main page.

SIT-5606 Deployed

Fan Guarantee Image Display

The new feature ensures that the Fan Guarantee image is now correctly displayed on the SI Tickets page, improving search engine optimization. This update addresses a previously reported issue to provide a more complete and accurate representation of the Fan Guarantee program.

SIT-5122 Deployed

Display Live Tickets in Events

The feature resolves an issue where ticket information is not displayed on event pages in QA environments, but works correctly in production environments. It addresses the problem with the Livetickets API not being called to retrieve live tickets.

SIT-2458 Deployed

Use Static Data in Emails

This feature ensures that email dispatches use static data instead of dynamic values to maintain consistency and accuracy in sending emails. This change improves the reliability and predictability of email communications.

SIT-3999 Deployed

Event Symbol Display

The SI Widget now accurately displays "vs" or "@" symbols in match results based on the venue's location relative to the performer's widget page. This ensures that the correct symbol is shown when the venue matches or doesn't match the performer's location.

SIT-5148 Deployed

Utilize Promo Wallet on Payment

When booking a reservation with a promotional wallet and credit card, the promotional wallet's funds are not correctly deducted from the final confirmation. This issue causes the promo wallet balance to remain unchanged despite being displayed as deducted in the payment process.

SIT-5628 Deployed

Checkout Navigation Fix

The feature improves the checkout process by allowing users to navigate back to previous steps using the top-left back arrow. This change enables a smoother and more intuitive shopping experience for customers.

SIT-5637 Deployed

Update Team Designations

The Mcclatchy Event Feed feature aims to improve consistency in identifying home teams for sports events by updating the API to accurately reflect the true home and away teams. This change will ensure that team names and aliases match the actual game context, providing a more accurate representation of the event feed.

SIT-4905 Deployed

Remove Freestar Code

This feature removes all Freestar code from the site's production environment, except for category pages where it is still required. The goal is to simplify the site's codebase and improve overall user experience.

SIT-4020 Deployed

Event Availability Timeline

This feature allows users to discover and purchase tickets for box office events even after their start time has been reached. When an event's end time is reached, the event will automatically unpublish itself, making it unavailable for ticket sales until it starts again.

SIT-4886 Deployed

Include All Ticket Groups

This feature enhances the my-account/tickets API by returning not only individual tickets but also their associated ticket groups when retrieving orders. This provides a more comprehensive view of the purchase history for users.

SIT-4005 Deployed

Adjust Tier Quantities

This feature fixes an issue with the Tickets API that caused problems when changing the quantity of tickets in a specific tier or adding a new tier to an event. It now correctly updates the event page URL without breaking.

SIT-3154 Deployed

Hybrid App Builder

We have released a hybrid-mobile version via Capacitor, making it available for testing. The Android version has been distributed to Shishir Jain and Errol for review and testing.

SIT-4933 Deployed

Tier Display Fix

The feature aims to improve the accuracy of detailed scan reports by ensuring that all tiers in a multitier order are displayed correctly, without repeating any tier name multiple times. This enhancement resolves an issue where the same tier name was repeated for different tiers in the report.

SIT-4936 Deployed

Ticket Scanning Percentage

The updated Event Check In Summary Report now accurately reflects the number of unsold tickets by showing "Ticket Not scanned" as equal to "Tickets Sold", providing a clearer picture of ticket availability. This change ensures that users can easily track event capacity and sales.

SIT-4935 Deployed

Remove Duplicates Based on Tiers

The new feature resolves an issue where customers with multiple tier purchases were displaying duplicate records in the Customer Report. This update ensures accurate and unique record display for customers with multiple tier purchases.

SIT-4943 Deployed

Category Validation Service

This feature allows users to validate promotional services across multiple product categories, enhancing the overall experience and accuracy of promotions. It streamlines the process by checking for compliance in various categories, reducing errors and improving efficiency.

SIT-4592 Deployed

Account Disable Notification

As an administrator, you can now disable user accounts from the Control Panel and receive a notification indicating that the account is currently disabled. This feature also ensures that login functionality remains unaffected for non-disabled users.

SIT-4756 Deployed

Disable Box Office Account

This feature adds a new option to the right-click menu on the Box Office Companies tab, allowing administrators to disable an account with a warning message. When selected, it sets the `boxoffice_companies.company_enabled` flag to false, effectively canceling all events created by the disabled company.

SIT-4755 Deployed

Search by Event Type

When searching for "SoccerEx", the feature incorrectly displays SoccerEx as both a category and performer, but fails to load any content on these pages, resulting in blank results.

SIT-6090 Deployed

Show Conferences on PSL

The newly completed feature allows users to view sports conferences on the PSL page, providing a more comprehensive overview of available events. This enhancement improves the user experience by making it easier for fans to discover and access conference information.

SIT-3519 Deployed

Create Event with Linked Performer

This feature enhances the Events API by replacing performer IDs with names and venue IDs with full venue objects, allowing for more accurate data exchange between APIs. The updated API will fetch performer and venue data before creating an event, ensuring seamless integration with Performers and Venues APIs.

SIT-4767 Deployed

Show Cart Tiers Details

This feature enhances the webstore checkout process by displaying detailed information about each tier in the cart, including quantity and tier name, on every step of the checkout. This provides customers with a clearer understanding of their order contents.

SIT-4765 Deployed

Modify Stripe Payment Processing

This feature modifies the checkout process by updating the Stripe API calls to improve payment security and reduce errors. The changes aim to enhance the overall shopping experience for customers.

SIT-4764 Deployed

Calculate Tax on Tickets

This feature updates the POS checkout API to accurately calculate and display total amounts including taxes and fees, ensuring accurate payment processing. The changes also improve handling of discount codes with multiple tickets and per-ticket fees.

SIT-5428 Deployed

Track UTM Source on Sign-up

This feature allows users to capture the source of a URL that contains UTM parameters when they sign up for an account. This association enables tracking of who sent the user to create an account, providing valuable insights into referral sources.

SIT-4735 Deployed

Multiple BoxOffice Tickets Processing

This feature enhances the POST /cart/checkout API to process multiple BoxOffice tickets within a single cart, ensuring accurate calculation of fees and taxes. It also stores link associations correctly in the database for carts with more than one tier.

SIT-5432 Deployed

Capture UTM Sources on Sign

This feature allows users to capture and store UTM source parameters from URLs on the Redux store when they sign up for SI Tickets. When a user lands on any page of the webstore with a URL containing a UTM source, this feature observes and stores it in the Redux storage, ensuring that the UTM source is also passed on to the API payload during the registration process.

SIT-4746 Deployed

Tier Display Update

This feature updates the "My Account" page to display orders with multiple tiers in a new layout, making it easier for users to view and manage their tickets. The updated design now clearly shows which tier each ticket belongs to when scrolling through the list of tickets.

SIT-4378 Deployed

Dynamic Registration Form Layout

When checking out for an event with a registered attendee, a modal will appear displaying all required fields. The form is scrollable and adapts to the number of tickets in the cart, showing separate sections for each attendee with their respective fields.

SIT-3535 Deployed

Prevent Null Discount Code Errors

This feature fixes an error that occurred when applying a discount code, preventing the system from accepting invalid discount codes and providing a clear message to users instead. It ensures that the system handles discount codes correctly and provides a user-friendly experience.

SIT-4379 Deployed

Form Submission Capture

This feature enables event organizers to capture and store registration form responses in a database, allowing for easier management of event registrations. When an event page is submitted, the API captures the form data and stores it in the registration_form_responses table.

SIT-5475 Deployed

Display Local Storage Images

This feature ensures that images stored locally within the application are properly displayed, resolving issues with loading local storage and Font Awesome images.

SIT-4441 Deployed

Event Page Responsive Design

The feature improves the event page's responsiveness and branding on the site, ensuring a seamless user experience across devices. The updated design fixes issues with image alignment, button spacing, and scrolling, providing a more polished and engaging experience for users.

SIT-4358 Deployed

Assign Seats to Tickets

This feature updates the BO Tickets API to assign rows and seats for tickets, allowing users to manage seating arrangements more efficiently. It enables the assignment of row and seat numbers for tickets upon creation or update, improving overall ticket management functionality.

SIT-4363 Deployed

Image Scrolling Fix

This feature improves the mobile view of box office event pages by ensuring that large images in long descriptions don't break the layout, allowing the entire page to be scrollable. The fix resolves an issue where only the image would be horizontally scrollable on mobile devices.

SIT-3913 Deployed

Show Current On Hand Date

This feature ensures that the "On Hand" date for an item accurately reflects the date it was ordered, displaying the current date instead of a potentially outdated value. This improvement enhances inventory management accuracy and reduces discrepancies.

SIT-3915 Deployed

Show Correct Event Date

This feature ensures that the original event date in Customer Service Portal (CSP) accurately reflects the date when the event was initially created, matching the current event date/time unless it has been rescheduled.

SIT-4370 Deployed

Bluetooth Terminal Display

The new feature allows users to pair their Bluetooth-enabled Stripe terminal with the Point of Sale app using a separate Bluetooth screen. This enables seamless connectivity and processing of transactions without relying on the terminal's built-in screen.

SIT-5477 Deployed

PSL Event Page Routing

This feature fixes an issue where clicking on a PSL event on the PSL landing page would not open the event page. Now, when you click on a PSL event, it should open correctly as expected.

SIT-4781 Deployed

Multi-Payment Options

This feature allows customers to complete their purchases by selecting from various payment methods, including credit card, Venmo, PayPal, and applying discount codes. It ensures accurate processing of payments and correct application of discounts across multi-tier carts.

SIT-5170 Deployed

NextJs Event Page Migration

This feature migrates the Local Events screen from the current framework to NextJs, ensuring seamless functionality and compatibility across Android, iOS, and server-side API requests.

SIT-4195 Deployed

Widget Feedback and Display Improvements

The SI Shop feature has been updated to improve the widget's mobile responsiveness and layout on various phones and browsers, enhancing the user experience for event tickets. The changes include adding day of week, city of venue, and grey separator lines between events, as well as improving spacing and formatting.

SIT-5383 Deployed

Link Box Office Tickets

When a Box Office purchase is made for an event with a registered form, this feature links the corresponding box office tickets to each response in the registration_form_responses table, ensuring that attendees receive tickets in the order they were registered. This ensures accurate and fair ticket distribution for events with multiple registrants.

SIT-5382 Deployed

Mark Ticket as Scanned

This feature allows event staff to mark attendee tickets as scanned when checking them in using an API endpoint. The API enables automatic updates of ticket statuses in the box office database, streamlining the attendance check-in process.

SIT-4178 Deployed

Optimize API Response Time

The new feature improves the performance of the Tickets API, reducing response times from up to 23 seconds to a more manageable level. This enhancement aims to enhance user experience and responsiveness when interacting with the API.

SIT-3547 Deployed

Apply Discount Code Safely

When using a discount code during checkout and proceeding with Wallet or Wallet+CC/Paypal payment methods, an error is now resolved, allowing users to complete their purchase successfully.

SIT-3551 Deployed

Event Details Page

When you click on an event on the site, you'll see all the relevant information displayed, including the event title, description, date and time, venue details, and more. This allows hosts to easily view and manage their published events from within the site.

SIT-4610 Deployed

BO Customer Retargeting

As a host, you can now re-target potential buyers (BOs) who have shown interest in your business on HubSpot, helping you stay top of mind and increase conversions. This feature allows for targeted marketing efforts to customers who have previously engaged with your business.

SIT-4391 Deployed

Downloadable Reports

This feature fixes an issue where the "Download" button on reports was not functioning correctly, preventing users from downloading reports as intended. The fix resolves this critical problem to ensure seamless report download functionality.

SIT-4189 Deployed

Fan Cover Page Design

A new static fan cover page has been created on the website, featuring a design that will be swapped with an image asset once received. The page's font styles and layout have been designed to match the provided images.

SIT-5156 Deployed

Import Failure Analysis

The new feature allows users to identify which items from the Under Armour compendium import failed and diagnose the root cause of the failure. This enables users to troubleshoot and resolve issues with the import process more efficiently.

SIT-3364 Deployed

Auto-Generate Performer Slugs

When publishing an event, hosts can now view their performers, venues, and categories correctly listed in the event details. The system automatically generates unique slugs for each performer based on their name, ensuring accurate and consistent display of event information.

SIT-4611 Deployed

Event Page Properties

This feature enhances Hubspot notifications by adding new parameters to the "4- Site Behavior - Event Page" deal type, allowing users to send Origin and URL values from the database into Hubspot Vendor master_events.source. This enables more accurate tracking of events and site behavior in Hubspot.

SIT-3429 Deployed

Generate Unique Slug

This feature allows users to create new performers by sending a POST request to the /performers endpoint, specifying their name, category, venue, and other relevant details. The system automatically generates a unique slug for each performer based on their name, ensuring consistency and prevent duplicate slugs.

SIT-3428 Deployed

Create Unique Venue Slug

The Box Office - Venues API allows users to create and manage venues by sending an AC On POST request to /venues, which stores venue details in the database, including name, address, city, state, and unique slug. The system automatically generates a unique slug based on the venue's name if it doesn't already exist.

SIT-5886 Deployed

Manage Web Site Files

This feature enables users to submit their robots.txt file and sitemap.xml files for WebSphere 2.0, helping search engines understand the site's structure and crawl it more efficiently. This improvement enhances website visibility and search engine rankings.

SIT-5209 Deployed

Timestamped Order Confirmations

The POS system now displays the date of order confirmation as a timestamp, providing an accurate and precise record of when orders were received. This change enhances the reliability of order tracking and reduces potential discrepancies.

SIT-3430 Deployed

Get Categories List

This feature allows users to retrieve a list of categories from the box office system through a simple GET request to /categories. The response includes category names and IDs, linked to their corresponding master category information in the database.

SIT-4228 Deployed

Event Change Log

The new Events History feature provides a scrollable modal that displays all changes made to company-created events, ordered from latest to oldest, along with notes. This view is accessible via the right-click menu and offers a similar format to the existing Orders History modal.

SIT-5891 Deployed

Single API Call Limit

This feature removes unnecessary duplicate API calls on the PSL page to improve performance and reduce load times. It ensures that users are only making one API request for each type of data they view on the page.

SIT-6021 Deployed

Market Pause Enforcement

The Market Pause Tool was intended to prevent users from accessing certain sections when paused. However, the feature did not function as expected and allowed access despite being enabled.

SIT-5871 Deployed

Review Scanned Ticket Amounts

This feature allows users to retrieve the number of scans for specific ticket orders by first name, last name, or email address. The API returns the scan count and total amount of tickets in each order, providing a detailed view of scanned tickets.

SIT-4214 Deployed

Email Queue Proxy API

This feature introduces an API called "email-queue-proxy" that allows Node to send data to a Horizon queue for sending emails, enabling more efficient and organized email communication. The API handles exclusive content minting and accommodates various template-related data in the request payload.

SIT-5391 Deployed

Create Default Group

The "New Group" feature in the Bets section has been fixed to resolve an error that prevented users from creating new groups. Users can now successfully add new groups under Bets without encountering the "Creating default object from empty value" error.

SIT-5184 Deployed

Password Reset Migrated to NextJs

The PasswordReset feature has been migrated to NextJs, ensuring seamless functionality and compatibility across various devices, including Android and iOS, while maintaining existing features.

SIT-5863 Deployed

Pre-rendered Page Loading

The feature fixes an issue where certain pages on the website were not being pre-rendered correctly, resulting in a poor user experience. This fix ensures that all necessary components are loaded and rendered properly for each page.

SIT-5198 Deployed

Migrate Siprospects LP to NextJs

This feature migrates the Siprospects LP page from its current state to NextJs, ensuring seamless functionality and compatibility across Android and iOS devices. The update preserves existing features and ensures a smooth user experience on both platforms.

SIT-4224 Deployed

Reset Password Reminder

The "Reset Password" option allows hosts to reset their password by sending an email to trigger a password reset process. When clicked, it sends a POST request to a designated API endpoint to initiate the password reset and displays a confirmation message upon successful submission.

SIT-5192 Deployed

Affiliate Route Migration

This feature migrates the Affiliate LP page to use NextJs, ensuring seamless functionality and compatibility across Android, iOS, and other platforms. The updated page now loads with all components migrated to NextJs while maintaining previous functionalities.

SIT-4437 Deployed

Apply Promo Discounts Based on

This feature allows users to apply promo codes during checkout, with conditions such as limited uses and expiration dates. It validates the promo code against the selected event, returning an error if it's not valid or has expired.

SIT-5053 Deployed

Stripe Integration Setup

This feature enables seamless integration with Stripe as the new payment processor, allowing users to migrate their existing Braintree setup and connect relevant APIs to support various payment functionalities. It also facilitates the migration of customer payment data from Braintree to Stripe.

SIT-5244 Deployed

Mobile App Release

The WS Mobile App has been successfully released for both Android and iOS devices. This update brings the mobile app to market, providing users with a convenient way to access our services on-the-go.

SIT-5714 Deployed

Delete Cart Item

The cart feature now correctly handles event ticket deletion and replacement, resolving errors in the /cart/item API. This fix ensures that deleting or replacing an item in the cart updates the associated ticket's status accurately.

SIT-5895 Deployed

Download Large Data Sets

The feature improves the reports download functionality on the mobile web, allowing users to successfully download large datasets without timing out. This enhancement resolves the issue where users experienced no action when attempting to download reports on mobile devices.

SIT-5896 Deployed

Add Shipping Address

Users are now able to successfully add a shipping address to their profile. This update resolves the issue preventing users from adding a shipping address in the My Profile section of their account.

SIT-4993 Deployed

Event Page Pixel Integration

the landing page and the ticket confirmation page, allowing for more accurate event tracking.

SIT-5911 Deployed

Fill Hamburger Menu

The mobile app's hamburger menu was not displaying any content on Android and iOS devices. This issue has been resolved to ensure the menu is now functional and visible on all platforms.

SIT-5712 Deployed

Event Listing Resumes

When you reset the date on a category page using a calendar, events should continue to display. However, currently, they stop showing after resetting the date, which can cause confusion for users.

SIT-5236 Deployed

Corrected Link on Create Account

This feature fixes a link issue on the "Create an Account" button in guest purchase confirmation emails, ensuring that users can easily create an account after making a purchase. The corrected link directs guests to the correct registration page, improving their overall shopping experience.

SIT-5057 Deployed

Ticket Link Guid

This feature fixes an issue where users could view all purchase QRs, not just the ones they had transferred. It now correctly links tickets to their corresponding transfers in emails and on the user's account dashboard.

SIT-5481 Deployed

Manage Order Cancellation Policies

This feature patch addresses issues and improvements for the Webstore 2.0 platform, enhancing overall user experience and functionality. The update resolves various bugs and adds new features to provide a smoother and more efficient shopping experience.

SIT-5028 Deployed

Edit Payout Settings

This feature updates the "Change Fees" menu on the Box Office Companies page to allow admins to edit payout settings, with new fields added for commission and PID input. The change is permission-based, ensuring only authorized administrators can access this functionality.

SIT-5031 Deployed

View Chargeback Details

This feature allows users to easily purchase items by clicking on the "Purchase" button in right-click confirmation emails, reducing errors and making it easier to resolve chargebacks.

SIT-5747 Deployed

Show Past Events

This feature allows users to view past Business Opportunities (BO) events on the Discover and Category pages, providing a more comprehensive understanding of previous events.

SIT-4784 Deployed

Dinner Registration Form Builder

Bison Delmonico Steak or Bison Short Ribs, with each option paired with one of two side choices. The form ensures that only one selection can be made at a time.

SIT-5502 Deployed

Add Order Metadata to Transactions

This feature allows you to add metadata to transactions made through our POS terminal, enabling easier tracking and searching of orders on the Stripe dashboard. This includes storing the Stripe payment token in the summary_orders.stripe_pi for future reference.

SIT-3248 Deployed

Scan Ticket Details

The Scan Tickets page allows users to scan tickets and view their status in real-time, with an indicator showing whether the device is online or offline. After scanning, the app will automatically sync with the server if there's a stable internet connection after a successful transaction.

SIT-4800 Deployed

Tier Order Management

The feature now sorts donation tiers from lowest to highest value, with the "$10 Donation" tier always displayed at the top. This change provides a clearer and more organized view of our donation levels for users.

SIT-5499 Deployed

Track UTM Source Accurately

This feature ensures accurate tracking of gaming intelligence purchases in Mixpanel, specifically for users who make purchases through the "trygi" UTM source. It aims to resolve discrepancies between tracked transactions and actual purchase history.

SIT-3245 Deployed

Show Online Status Icon

The POS App feature enhances the checkout process by displaying a device status icon and required contact information (email and phone), with an option to opt-in for marketing communications. This updated step aims to improve user experience and provide essential details before proceeding to continue.

SIT-3244 Deployed

Event Page Layout

The Event Page Screen feature updates the POS app to display an event page with a consistent layout, including an online/offline indicator, header with title and back arrow, "Clear" button for ticket selection, and a list of all tickets and tiers. The feature also allows users to add multiple tickets/tailgates to their cart.

SIT-3247 Deployed

Transaction Confirmation Email

After completing a successful transaction, the POS app sends a barcode via email to the customer's registered email address and updates inventory and orders data in the SI Tickets DB if there is an internet connection. The checkout process also displays a thank-you message with the order number on the screen.

SIT-5522 Deployed

Trending Events Data Display

The "Trending Events" feature on the homepage is now displaying actual event information instead of just arrow buttons. This improvement enhances the user experience by providing more relevant and useful content to visitors.

SIT-3953 Deployed

Order Confirmation Emails

This feature resolves issues with the initial confirmation email sent to guest users upon creating an account, ensuring accurate and consistent display of information. It also improves the subsequent emails and full-user confirmation process for accessing tickets on their accounts.

SIT-5535 Deployed

Auto Complete Suggestions

When typing "F1" into the WS Search Bar, it should return the same results as typing "Formula 1", ensuring consistency across both homepage and navigation bar search bars. This feature aims to improve user experience by providing accurate and identical search results for similar input keywords.

SIT-3762 Deployed

Update Master Event Metadata

When creating a new event, the "parent_category_id" and "tickets_count" fields do not automatically update with the correct values. This feature will ensure that these fields are correctly populated when an event is created.

SIT-4804 Deployed

One-Day Promo Code Expiration Fix

This feature resolves the issue where one-day promo codes would fail to work due to an error when applied. It aims to fix the problem with promo code expiration dates.

SIT-5511 Archived

Downloadable Report Files

The feature fixes an issue where downloading reports from the Box Office portal resulted in empty files. Now, when you click "Download" on a report, it will include all relevant data as expected.

SIT-4810 Deployed

Forgot Password Success Message

When you click "Submit" on the forgot password feature in the POS App, an email with a password reset link is sent to your email address and a success message appears on screen, indicating that the link will expire in 1 hour. This allows you to reset your password using the provided link.

SIT-4816 Archived

Store User Payment Info

This feature allows payment details from Stripe transactions to be stored and linked to the corresponding customer data in our database, enabling a more accurate view of order history. It also ensures that subsequent transactions are associated with the same user account.

SIT-3353 Deployed

Reporting Data API Access

The Reports Portal API allows hosts to access and retrieve their reporting data, including sales reports, event summaries, and customer information, in a structured and standardized format. This feature enables hosts to easily integrate reporting data into their own applications or systems via an API endpoint.

SIT-5563 Deployed

Seating Zone Filter

When applying filters to Events on the platform, the Seating filter stops working and fails to show results, preventing users from finding suitable seating options. This issue affects Event page functionality, hindering user experience.

SIT-3601 Deployed

Event Sales Report for Admins

This feature enables administrators to generate sales reports for specific events and tickets created by their company, while ensuring that only authorized users with admin privileges can access these reports. The API verifies user authentication and returns filtered data based on the spreadsheet configuration.

SIT-3600 Deployed

Event Summary for Admins

The Event Summary Report API allows administrators to retrieve a summary of all events and tickets created within their company, while ensuring only authorized admin users can access this report. The API returns accurate data points from a spreadsheet, with unauthorized users receiving an error response.

SIT-3602 Deployed

Event Summary for Admins

The Reports API - Event Check-in Summary feature allows administrators to securely access and view event check-in summaries, ensuring accurate data points, filters, and company-specific data. It verifies user authentication as an admin and returns unauthorized errors if not authenticated or not an admin.

SIT-4666 Deployed

Order Validation Rules

The feature updates the Business Operations (BO) reports to accurately display only successful and valid orders, excluding failed or fraudulent ones. This change ensures that users in the BO Portal receive accurate information about their order status.

SIT-4456 Deployed

Link to Third-Party Wallet

This feature allows users to connect their third-party wallet app, such as MetaMask, to their account, enabling secure and seamless transactions. When the user clicks "Connect Wallet," the application will send the wallet address to the backend server for storage with the associated user ID.

SIT-3980 Deployed

Error Handling for Invalid Login

The feature improves the login functionality on the POS app's Android version by displaying an error message when incorrect login credentials are entered, and enabling the "Add Data" button after correcting the input. This enhances user experience by providing clear feedback and allowing users to proceed with adding data.

SIT-4864 Deployed

Display All Tickets

The feature allows users to view all tickets associated with a multitier order when transferring them. This improvement resolves the issue where previously, only one ticket was displayed in the transfer modal.

SIT-5550 Deployed

Centralized Filter Settings

This feature improves the consistency of event filtering by aligning quantity and sort options across the site. It ensures that users can easily compare and select quantities and sorts in a unified manner.

SIT-4844 Deployed

Fix End Time Inconsistencies

This feature resolves issues with the end time comparison in search functionality, ensuring accurate results and resolving compatibility problems with the Livetickets API. The fix addresses date comparison inconsistencies when working with dates in local time zones.

SIT-5558 Deployed

Date Selector on Category Pages

The feature fixes the issue where the date selector icon and dropdown are not visible on category and sub-category pages. This update now displays the date selector as intended on these pages, improving user experience for searching events by date.

SIT-4653 Deployed

Partial Payment Refund

When using promo wallet funds to make a partial payment for a reservation order, the customer is still charged the full amount on their credit card or PayPal. This issue has been resolved to ensure accurate billing in such cases.

SIT-3775 Deployed

Duplicate Company Name Account Creation

This feature allows users to create an account using a company name that has already been registered, ensuring a seamless onboarding process. It resolves the issue where hosts could not create accounts with existing company names in the past.

SIT-4652 Deployed

Send Reset Password Email

This feature allows administrators to create and trigger reset password emails for users. When an administrator creates a new template in the admin panel, it will automatically send a reset password email to the user's inbox with a verification link.

SIT-4494 Deployed

Scan Data Display

This feature resolves an issue where detailed scan summaries in reports were not displaying barcode information, scan date, or status. It now correctly displays this data for users to view and analyze.

SIT-3624 Deployed

Add Location to Events

The Events API now allows users to add latitude and longitude coordinates to event creation payloads, enabling more precise venue location data. This update enables venues to be associated with accurate geographic locations in the Venues API.

SIT-3453 Archived

Fail Safe for Mobile Apps

The new feature fixes an issue where the sign-up process failed on the Android mobile app. It now successfully allows users to create accounts on their mobile devices.

SIT-5583 Deployed

Auto Hide Search Bar

The feature resolves the issue where the search bar on the iOS app gets cut off on the Sports category page due to its positioning at the top of the screen. The updated design now properly aligns the search bar with other menu elements, ensuring a seamless user experience.

SIT-5404 Deployed

Update Event Source Field

This feature updates the source of Unlisted events in the database to "boxoffice" when they are converted to Private or Published, ensuring accurate event information on the event page. Previously, the source remained as "bo", causing inconsistent display of ticketing groups (TGs).

SIT-4253 Deployed

Event Cancellation Notification

When a host cancels or reschedules an event, customers who purchased tickets will receive a notification email informing them of the change and cancellation of their orders. This feature ensures timely communication with customers in both normal and administrative scenarios.

SIT-4477 Deployed

BO Event Handling

This feature adds support for email notifications when business object (BO) cancellations and order booking (OB) reschedules occur, allowing users to receive timely updates on these events. It enables the automatic sending of emails with relevant information to stakeholders involved in the affected bookings or orders.

SIT-4683 Deployed

View Ticket Emails

When creating an email template in AC, a "View Tickets" link is automatically generated, allowing users to access tickets directly from the email. This feature triggers the "View Tickets Email" on successful order placement, sending a notification with ticket details to the customer.

SIT-5407 Deployed

Local Time Conversion for Matchups

The Gaming Intelligence Widget now accepts game times in ISO-8601 format, eliminating the need to manually convert Eastern Standard Time (EST) to local time. This change allows users to input and display game information accurately without relying on manual conversions or lookup tables.

SIT-3610 Deployed

Display Correct Transaction Fee

The feature fixes an issue with the POST /api/cart/taxquote endpoint where it incorrectly displayed a $0 transaction fee on the FE checkout page. The corrected endpoint now accurately displays a flat $5 transaction fee for promo wallet rules.

SIT-3287 Deployed

Manage Multiple Hubspot Accounts

This feature update patches existing issues with the Hubspot integration to improve overall stability and functionality.

SIT-4091 Deployed

Video Player Background

The Safari feature fixes an issue where the backdrop for a video player was not being displayed correctly. This update improves the overall user experience by ensuring that the background image or color behind the video is visible and functional.

SIT-5947 Deployed

Loading Ticket Delay Fix

The feature has been updated to remove the traditional loading screen from our application, replacing it with a more seamless user experience. A brief delay of approximately 1 second is now noticeable when loading secondary tickets, providing users with an indication that data is being retrieved.

SIT-4086 Deployed

Sign Up Link Sharing

The feature allows users to share a secure transfer link via email that directly accepts file transfers without redirecting them to a sign-up page. This enhancement improves the overall user experience by streamlining the file sharing process.

SIT-3301 Deployed

Add Deal Properties to Notifications

This feature allows users to add custom parameters to Hubspot notifications for deals related to transactions, including order information and seller notes. This enables more detailed tracking of transactional data in the notifications sent to customers or partners.

SIT-3302 Deployed

Set Full Contact Info

When creating a new contact through a Transactional Deal, this feature ensures that both First Name and Last Name are populated correctly. This improvement resolves an issue where these fields were not being set for new contacts created via deals.

SIT-4534 Deployed

Notify Customers of NFT Mints

When a SuperTicket Content NFT is minted, our system automatically sends a notification email to customers with the latest mint status. This ensures that customers are informed of any updates related to their SuperTicket Content NFTs.

SIT-3653 Deployed

Company Event Authorization

This feature adds authorization middleware to ensure that users can only create tickets for events they are part of, and cannot update or create events for companies they don't belong to. It validates the functionality of creating, updating, and deleting tickets and events while maintaining user permissions.

SIT-5060 Deployed

Dynamic Reservation Confirmation Template

We've updated the design of our Reservations Confirmation Email Template to better display cart items. The new template now automatically adjusts its layout based on the number of items in the cart, displaying one block for single-item orders and multiple blocks for multi-item orders.

SIT-4095 Deployed

Single Ticket Display per Recipient

When multiple tickets are transferred to the same recipient, they should now be displayed individually at the recipient's end. Previously, recipients were only shown one of the transferred tickets.

SIT-4287 Deployed

Event Details on Transfer

When transferring tickets to another user, the new recipient will now be able to view all display features, including event summaries, titles, and cover photos. This enhancement ensures that the transferred ticket's content is fully visible to the receiving user.

SIT-5318 Deployed

Component Data Props Integration

This feature integrates dynamic props from the application's data into its UI components on the home page, enhancing the user experience.

SIT-5090 HOLD

Date/Time Range Filtering

The BO Tickets API has been modified to support date/time ranges on all requests, allowing users to retrieve tickets within specific time frames. This change enables the retrieval of ticket groups with defined start and end dates, improving data accuracy for Gather users.

SIT-3338 Deployed

Edit Ticket Details

The Tickets API PUT endpoint allows Company Admins to edit tickets by updating specific fields, such as tier quantities. If a ticket has not been sold, hosts can also make changes to the quantity of existing master_ticketing_groups.

SIT-5776 Deployed

Event Listing Compact

The new feature improves the display of events on subcategory pages by reducing excessive gaps between listings, providing a cleaner and more user-friendly experience. This enhancement enhances the overall usability of the platform's event listing functionality.

SIT-5310 Deployed

Reset User Password

The "Forgot Password" feature has been successfully implemented in the NextJs-migrated webstore, allowing users to easily reset their passwords. This improvement ensures that the login process remains seamless and secure for all customers.

SIT-4346 Deployed

Update Company Fees via API

This feature enables the Customer Service Panel (CSP) to update fees for companies through an API, allowing administrators to input and store Company Per Ticket Fee, Ticket Processing Fee, and Merchant Processing Fee values. The updated fee information is stored in the boxoffice.companies table.

SIT-3506 Deployed

Dynamic Tax Calculation

The Avatax service has been updated to use dynamic pricing instead of a fixed $10 flat fee, allowing for more accurate tax calculations during the checkout process. This change ensures that users see the correct total price with tax information earlier in the process.

SIT-5294 Deployed

Ticket Page Loading Fix

The "My Tickets" feature has been successfully implemented in the NextJs migrated version of the webstore, allowing users to access their ticket pages without any issues. This update ensures a seamless user experience on our new platform.

SIT-3988 Deployed

Configure Company Host Fees

As an SI admin, you can now configure host fee structures at the company level to offer valued clients special deals on fees. This feature allows admins to update and manage various fees for specific companies in one place, updating the box office schema and company history accordingly.

SIT-5771 Deployed

Add Calendar Title and Reset

The new calendar feature now includes a title to help users quickly identify the date range. Additionally, a "Reset" button has been added to allow users to easily reset the calendar view.

SIT-5307 Deployed

Auto Populate Billing Info

When using Apple Pay or Google Pay to make a purchase, the billing information will automatically be populated from the user's saved payment settings on their device. This feature simplifies the checkout process by eliminating the need for users to manually enter their billing details.

SIT-5768 Deployed

Persistent User Sessions

When using the "Remember Me" option during signup, users should be able to log in with their previously entered details without having to re-enter them. However, currently, this feature does not work as expected, causing users to lose access to their saved credentials after logging out.

SIT-4328 Deployed

Smooth Event Page Scrolling

This feature improves the scrolling experience on the Point of Sale mobile app for iOS devices, ensuring a smoother and more efficient interaction with event pages. The fix aims to resolve any issues that may have caused difficulties when navigating through event content on mobile devices.

SIT-4327 Deployed

Manage Previously Uploaded Super Ticket

As a host, you can now easily manage your previously uploaded Super Ticket content by viewing it on page load in a scrolling list above the event creation and management sections. This feature allows you to add, edit, or remove Super Ticket content with a simple "REMOVE" button.

SIT-5303 Deployed

Manage Postseason Reservations

The feature allows users to make reservations for postseason seat licenses, ensuring seamless functionality on the newly migrated NextJs version of the webstore. This update enables the reservation page to load and work correctly.

SIT-3387 Deployed

Include Discount Details

This feature ensures that when a customer purchases a mobile transfer ticket with a fixed amount discount applied to "From Total", both the discount code and amount are included in the order confirmation email. Additionally, these details will also be displayed in the order delivery mail for clarity.

SIT-3285 Deployed

College Football Opening Banner

This feature adds a "Market Opening" banner to the college football reservations page, which is displayed when there are no upcoming events. The banner is triggered by selecting "College Football" in the sports carousel and provides an additional layer of information to users.

SIT-4314 Deployed

Upload Video Limit Exceeded

The new reporting app allows users to upload large video files as part of the SuperTicket feature. However, this functionality has been temporarily disabled due to technical issues with handling large video uploads.

SIT-4344 Deployed

Hide Payout Option

This feature hides the "Payout" option on the event management navigation menu to prevent users from accessing it and potentially progressing through the process. This change aims to improve security and prevent unauthorized access to payout information.

SIT-4345 Deployed

Remove Hamburger Space

The "Remove Blank Space on Hamburger Menu" feature removes the empty space from the hamburger menu, providing a cleaner and more streamlined user interface. This change improves the overall visual appeal of the application.

SIT-4347 Deployed

Super Ticket Content Overlay

This feature ensures that the Super Ticket content iFrame does not overlap with the hamburger menu dropdown, providing an improved user experience. The adjustment resolves critical issues and enables seamless navigation within the application.

SIT-4348 Deployed

Feedback Link Resolution

This feature resolves an issue where feedback links in the Gathr platform were navigating to 404 error pages, preventing users from accessing relevant feedback. The fix ensures that feedback links now direct users to their intended content.

SIT-4350 Deployed

Map Tickets to Seats

This feature updates the database to link tickets with specific seat numbers and assign seating arrangements to ticket groups. It also adds a new field to track assigned seating for each group.

SIT-4332 Deployed

Get Company Fees

This feature updates the checkout API to retrieve company fees from the database instead of relying on a configuration file. This change ensures that host fees are accurately calculated based on the most up-to-date information in the companies table.

SIT-4313 Deployed

Load Customer Data from CSV

The new feature allows users to import customer data from a CSV file into the Import Customers screen, populating a preview grid with relevant information. The system checks the uploaded file for compatibility and maps columns accordingly, ensuring accurate data entry.

SIT-4298 Deployed

Update Super Ticket Name

The "Gathr" feature updates the navigation bar name in the Super Ticket section from "Super Ticket Content" to "Super Ticket Content". This change aims to protect trademarked branding.

SIT-4303 Deployed

Add Hotjar Tracking Code

This feature adds Hotjar tracking to the Box Office Local Player (BO LP) and Box Office Portal, allowing for enhanced analytics and user engagement insights. The code snippet has been installed on the site to enable this functionality.

SIT-4341 Deployed

Handle Vanity Link Redirects

When updating cover photos for an existing box office event, the Swim URL redirects to a different page with an additional dash in the URL. The feature now ensures that the original, correct URL loads when users access it through the Swim link.

SIT-4301 Deployed

Send Super Ticket Content

The BO Portal now allows event organizers to send personalized "Super Tickets" to attendees, which can include videos, photos, messages, and other content. Users can choose specific ticket tiers to send these Super Tickets to, making it easier to engage with their audience.

SIT-4302 Deployed

Update Event Styles

The Gathr feature now allows users to update styles for cancelled events, improving the overall user experience. This enhancement enables more accurate and up-to-date display of event information.

SIT-4325 Deployed

Improved Header Layout

The BO LP Feedback v6 feature introduces an updated box office experience, featuring improved layout, mobile-friendliness, and a new self-service event management platform. The feature also includes a prominent "Sign Up for Free" button within a video overlay and a subheading highlighting the partnership with Sports Illustrated.

SIT-4330 Deployed

Host Fees Storage

This feature adds three new fields to the companies table in the database, allowing for more detailed tracking of host fees related to box office operations. The new fields include per-ticket fee, ticket processing fee, and merchant processing fee.

SIT-4175 Deployed

Account Error Recovery

The "My Account" feature has been fixed to resolve the issue where users were unable to access their account page due to a 502-Bad Gateway error, which was preventing them from using key features like Ticket View, Scanning, and Transfer. This fix should now allow users to successfully navigate to their account page.

SIT-4165 Deployed

Event Publishing Error Handling

When publishing an event in QA mode, users will now see a more informative error message instead of a generic "Internal server error" message. This change provides a clearer indication of the specific issue that occurred during the publication process.

SIT-4167 Deployed

Update SuperTicket Content

This feature updates the SuperTicket modal to send POST requests to /tickets/superticket for saving observations, allowing users to upload images or videos with file extensions. The updated modal will validate and display the loaded content correctly.

SIT-4170 Deployed

Session Switching Protection

When users log into the portal, their session is unexpectedly switched to another user's account after a period of inactivity, causing them to lose access to their own information and login credentials. This issue occurred on multiple occasions, resulting in unauthorized access to different users' accounts.

SIT-4169 Archived

Allow Guest Checkout

This feature enables guests to successfully complete checkouts on our platform, resolving an issue that previously prevented them from proceeding with purchases. Guests can now easily browse and purchase products without creating an account.

SIT-4134 Deployed

Test Email Ticket Loading

The feature allows users to send and receive tickets via email using the "test-mails@sitickets.com" account, which is restricted by Mailgun for testing purposes. However, after accepting a new transfer through an email link, the Ticket page fails to load, resulting in a 500 error.

SIT-4157 Deployed

Mobile Responsive Banner Layout

1 ratio and center the text box for better visual balance.

SIT-4160 Deployed

Ticket Data Integrity

This feature resolves the issue of duplicate ticket IDs and incorrect tickets indicators on the "My Tickets" page in the user's account. It improves the overall accuracy and consistency of the ticket information displayed to users.

SIT-4163 Deployed

Allow Re-add to Cart

When modifying the price of a Tier on BoxOffice events, users will no longer receive an "Oops just missed out" error message if they try to add the same ticket to their cart again. This change allows users to re-add tickets from previously modified Tiers.

SIT-4154 Deployed

Offline Tax Processing

This feature improves the offline tax processing capabilities of Avalara, enhancing the overall user experience. Key updates include updated documentation and code fixes to ensure smoother functionality.

SIT-4150 Deployed

Image Loading Optimization

This feature improves the display of images on mobile browsers, ensuring that they load and appear correctly in the app. It addresses issues where some images were not displaying or loading as expected on mobile devices.

SIT-4083 Deployed

UAT Portal Setup

This feature allows users to spin up a User Acceptance Testing (UAT) portal on Amazon Web Services (AWS), providing a separate environment for testing and quality assurance. The UAT portal will be set up as a copy of the production environment, with its own resources and DNS settings.

SIT-4107 Deployed

Hide Payout Settings Option

This feature allows users to hide payout settings from the event management page, providing an additional layer of security and control. By doing so, sensitive information is no longer visible to unauthorized users.

SIT-4105 Deployed

Reconcile Reservations with Purchases

This feature reconciles customer reservations and creates corresponding purchases in the database, ensuring accurate records on the Account > Reservation Orders page. It updates impacted orders to reflect purchased items, providing a more complete view of customer transactions.

SIT-4106 Deployed

Event Overview Data Retrieval

The new feature allows users to view an overview of events on the Event Overview screen, including ticket sales and revenue, as well as capacity and refund policy information. This data is retrieved from our Reports API and Gathr's database, providing a comprehensive view of event performance.

SIT-4082 Deployed

Transferred Ticket Display

This feature allows users to view transferred tickets in their "My Tickets" section, displaying essential details such as transfer ID, event date and time, title, venue, quantity, tier, source notes, and delivery notes. Transferred ticket information is now seamlessly integrated into the user's account, providing a streamlined experience.

SIT-4130 Deployed

View-Only Event Management

When an event is cancelled, all form fields and buttons on the event management page are disabled to prevent further changes. This ensures that sensitive information remains protected after the event has been cancelled.

SIT-4110 Deployed

Showcase Event Details

The Landing page for Prospects USA provides an overview of the Hot Summer Classic and Texas Gridiron Classic events, showcasing tournament brackets and partnerships. This feature allows users to easily access information about these youth football tournaments.

SIT-4131 Deployed

Remove Timezone Options

The new feature removes the ability to select a different timezone when rescheduling an event from the "Reschedule" modal in the Event Management settings. This change simplifies the rescheduling process by defaulting to the original event's timezone.

SIT-4093 Deployed

Ticket Image Preview

The "View Tickets" feature now correctly displays the tier image for tickets. This fix resolves an issue where the tier image was not rendering properly in the view ticket page.

SIT-4098 Deployed

Full Terms of Use Page

The new Terms of Use page provides an easy-to-access overview of our terms and conditions, replacing the current modal window. Users can now view and agree to our terms without having to navigate through multiple windows or modals.

SIT-4122 Deployed

Event End Time Picker

This feature adds an "Event End Time" selector to the Event Onboarding and Event Management forms, allowing users to easily select an end time for their events. This enhancement ensures that event end times are correctly passed on to the API's payload during both event creation and rescheduling.

SIT-4123 Deployed

Add Event End Time

The bo-events-api API has been updated to accept an eventEndTime parameter in both POST and PATCH requests, allowing users to specify the end time of an event. This change ensures that existing events are still associated with their original start time plus 12 hours.

SIT-4124 Deployed

Event End Time Display

This feature displays the end time of Box Office events alongside their start dates on both the event page and checkout screen, ensuring accuracy between these times and the data retrieved from the /events API.

SIT-4092 Deployed

Leverage Branding Option

This feature updates the branding on the newly deployed page to reflect the correct affiliation of "Leverage the SI Tickets" instead of "Leverage the SI brand". This change ensures consistency in messaging before submitting the updated content for review.

SIT-4126 Deployed

Event End Time Display

The updated /events API now returns an end time for each event, ensuring consistency with the stored master events data. This change enhances the accuracy of event information displayed on Box Office Event pages.

SIT-4085 Deployed

Correct Start Time Display

The Event API has been updated to accurately display event start times. This change ensures that users receive correct timing information when interacting with events in our platform.

SIT-4128 Deployed

Event Cancellation Message

When an event is cancelled, the feature removes all previous content from the "Settings" section and displays a clear message indicating that the event has been cancelled. This ensures a clean and user-friendly experience for users after an event cancellation.

SIT-4127 Deployed

Check for Duplicate Tier Names

This feature ensures that when creating a new tier with the same name as an existing one, it checks if the original tier has been deleted to avoid duplicate tiers. It prevents users from accidentally creating duplicate tiers by verifying the deletion status of existing tiers.

SIT-4129 Deployed

Cancel Event Reason Input

When cancelling an event, users are prompted to provide a reason for cancellation. The "Are you sure?" modal now requires users to fill in this reason before confirming cancellation.

SIT-4088 Deployed

Transfer Email Notification

The feature sends an "Transfer Accepted" email to the intended recipient, ensuring that the transfer process is completed successfully and notifications are sent to both the sender and receiver. This ensures accurate tracking of transfers and prompt communication between parties involved.

SIT-4089 Deployed

Ticket Transfer Details

When transferring tickets to another user, the "Transfer Initiated" email now displays the sender's name and email address in the recipient fields. This ensures that the recipient receives accurate information about who initiated the transfer.

SIT-4112 Deployed

Sync On-Hand Dates with TEVO

The feature ensures that the On-Hand Date (OHD) displayed in the system matches the expected date shown on the TEVO portal, resolving discrepancies between these two dates. This correction aims to provide accurate inventory information and improve overall system reliability.

SIT-4113 Deployed

Accept Transfer with Email Format

The Transfer Accept API has been updated to resolve an error caused by a mismatch in the number of arguments passed between two functions, resulting in a 500 Internal Server Error. This fix should now allow users to successfully accept transfers using the postman tool.

SIT-4115 Deployed

Add Pending Transfers

This feature allows users to access their pending transfer requests through the MyTickets API, enabling them to track and manage these transactions more efficiently. The update enhances the functionality of the MyTickets API by incorporating pending transfers into its existing features.

SIT-4116 Deployed

Show Pending Transfers

When you view your tickets on the My Account page, any transfer requests that are still pending will be displayed at the top of the list. You'll also see an "Accept Transfer" button for each pending request.

SIT-4117 Deployed

Delete Ticket Tier

The BO Portal feature now allows users to delete ticket tiers after publishing, ensuring that existing tickets remain intact even if the tier is removed. This change enables more flexible management of ticket structures within the platform.

SIT-4119 Deployed

View Received Tickets

This feature allows users to view and manage transferred tickets, ensuring that both the sender and receiver can access the transferred work items. The updated "View Tickets" option now includes transfer received tickets, enabling seamless collaboration between teams.

SIT-4041 Deployed

Remove Duplicate Code Lines

This feature resolves an issue where a leftover commit caused purchase failures for reservations, resulting in errors during the transaction process. It removes the duplicate code that was causing the problem, ensuring smoother reservation purchases.

SIT-4040 Deployed

Update Ticket Quantity Messages

This feature resolves an error on the GATHR portal where users can't decrease the quantity of tickets for a purchased tier after making a purchase. The issue now displays a more informative error message, "Ticket quantity cannot be decreased as purchase has been made," to provide clearer feedback to users.

SIT-4043 Deployed

Increase Button Width

This feature improves the mobile view of the Box Office Event Page by increasing the size of the +/- quantity buttons, making them more visible and user-friendly. The updated design adds a 5px padding to each side of the buttons, enhancing the overall layout on smaller screens.

SIT-4075 Deployed

Image Upload on Safari

The GATHR feature now allows users to successfully upload PNG files when creating an event, resolving the issue experienced by users with Safari on Mac browsers. This improvement ensures a seamless user experience for event creators.

SIT-4076 Deployed

Cancel Event

As a host, you can now cancel events and receive automatic email updates on the new order status. This feature ensures that all relevant parties are informed of the change in event status.

SIT-4079 Deployed

Send Dynamic SuperTicket Emails

This feature allows users to receive personalized emails with dynamic subject lines and links to view their SuperTicket content, making it easier for them to access their exclusive event tickets. The email template is designed to direct users to the "My Account/Tickets" page where they can view their SuperTicket details.

SIT-4033 Deployed

Usher Registration Confirmation Email

This feature creates an automated email template for Box Office Usher registration, providing essential details and instructions to streamline the registration process. The template includes a call-to-action button to encourage users to create their account password.

SIT-4034 Deployed

Usher Registration Confirmation Trigger

This feature creates an automated trigger that sends a confirmation email to hosts after they successfully complete the user registration process, with a link to reset their password. The email is sent only once and is designed to match the Topol design provided in the project documentation.

SIT-4067 Deployed

Show Delivery Details

This feature enhances the Event Page by adding an Order Summary section for tickets issued by Box Office, displaying delivery method and notes in a more user-friendly format. The updated section will provide customers with essential information about their ticket purchases, improving overall event page experience.

SIT-4032 Deployed

Separate Order Quantities

When purchasing multiple tickets for the same event, the system combines the orders into one response, showing both the new purchase and any previously purchased tickets in the API output. The user interface also displays the total quantity of tickets purchased, including both new and previous orders.

SIT-4024 Deployed

Hide Event Date from Ticket

This feature removes the event date from ticket tiers on the Event Page, providing a cleaner and more streamlined experience for users. This change improves the overall user interface and enhances the organization's brand identity.

SIT-4025 Deployed

Update Email Address

When changing your email address in account settings, you will now be able to successfully update your contact information without encountering an error. This improvement resolves issues previously caused by adding a new email address.

SIT-4061 Deployed

Verify Hosted Email Images

When a new host receives an email verification from Gathr, the feature ensures that the account's image is displayed correctly. If the image fails to render, this issue will be detected and addressed.

SIT-4062 Deployed

Update Zip Field Labeling

The Gathr feature has updated the terms used in both the Event Onboarding and Event Management forms to reflect the more accurate term "Zip/Postal Code" instead of simply "Zip". This change aims to provide a clearer understanding of the required information for users.

SIT-4028 Deployed

Launch Super Ticket Content

This feature allows users to pass sensitive data from their Super Ticket sessions to an iframe on the same page, enabling secure access to content within the iframe. When clicked, the iframe launches and displays its contents using the stored session data.

SIT-4027 Deployed

Error Handling for Login

The new feature resolves an issue with the POS app's QA build, allowing users to successfully log in and resolving the "There was error processing your request" error. This fix improves the overall login experience for users accessing the POS app's QA build.

SIT-4054 Deployed

Hide Payment Info Section

This feature hides the payment information section on the account settings page of the BO portal, providing users with more control over their sensitive financial data. By doing so, it enhances user privacy and security.

SIT-4055 Deployed

Hide Payout Info Tab

The Gathr BO Portal now allows users to modify their payout methods without having to hide the entire "Payout Info" tab. This change improves the overall user experience by providing more accessible and intuitive settings for managing payment information.

SIT-4052 Deployed

Stop Sending Host Emails

This feature prevents hosts from receiving unnecessary emails when they cancel or reschedule events. When an event is cancelled or rescheduled, no confirmation email will be sent to the host.

SIT-4050 Deployed

Video Embed in Long Descriptions

When creating an event with a long description, users can upload videos that appear in the preview but do not display correctly on the actual event page.

SIT-4053 Deployed

Host Profile Settings

The Gathr BO Portal Host Preferences Modifications feature allows users to view and edit their company information, including display name, company name, phone number, short bio, tax ID, postal/zip code, and payout method. This modification enhances the preferences screen, making it more user-friendly by displaying relevant fields in a visible format while maintaining security through non-editable views.

SIT-4044 Deployed

Add Tier Name Manually

This feature ensures that when creating a new tier in Event Management, users are prompted to enter their own tier name instead of defaulting to "General Admission", preventing duplicate tickets from being logged. This change improves data consistency and accuracy in the Gathr database.

SIT-4047 Deployed

Search by Venue Name

When searching for box office venues using the search function, users can now see relevant results even when typing in partial or misspelled venue names. This improvement enhances the overall search experience and provides more accurate results for users looking to book tickets.

SIT-4049 Deployed

Password Reset Email Case Insensitivity

When users request a password reset for their GATHR account and don't receive an email, the system will now allow for case-insensitive matching of email addresses to prevent incorrect recipients from receiving the reset link. This change aims to improve the user experience by ensuring that users can recover their accounts even if they have entered their email address with varying capitalization.

SIT-3931 Deployed

Registration Confirmation Email

When a user creates a BoxOffice account, they will receive a confirmation email to verify their registration.

SIT-3929 Deployed

Gray Out Empty Ticket Arrows

The feature ensures that navigation arrows in the "View Tickets" modal are greyed out when there are no more tickets to scroll through, providing a clearer visual cue to users. This improvement enhances the overall user experience by reducing confusion and making it easier for users to understand their ticket list.

SIT-3964 Deployed

Unencode Special Characters

When creating events through the BO Portal, special characters are being sent to SI APIs with encoding, which can cause data display issues. This feature resolves the issue by properly handling special characters in event creation.

SIT-3963 Deployed

Mobile Ticket Access

When you purchase a ticket of type Mobile Transfer or QR Code, it will be delivered to you via mobile transfer with a unique QR code that you can scan to access your ticket. To view your ticket, simply log in to the SI Tickets Mobile App using your account credentials.

SIT-3962 Deployed

QR Code Screenshot Policy

The updated QR code text now clearly indicates that screenshots of the QR code are not acceptable for verification purposes. This change aims to improve user experience and reduce potential issues with screenshot submissions.

SIT-3917 Deployed

Character Count Indicator

The Gathr event page now accurately displays the number of remaining characters in the helptext field. This update ensures users can easily track their character limits while creating events.

SIT-3927 Deployed

Decoded Event and Tier Display

When viewing your tickets in the "My Tickets" section, event names and tier names are now displayed with encoding to protect sensitive information. This change ensures that private details remain secure.

SIT-3967 Deployed

Active Order Filtering

The feature ensures that orders with an "Active" status are displayed in the "My Tickets" section, rather than those with an "Unconfirmed" status. This change aligns the filtering logic for My Tickets with that of other ticket types.

SIT-3928 Deployed

Ticket QR Code Display

When viewing tickets, users will see a QR code starting from the second ticket onwards, which can be scanned to access the ticket's details. For single-ticket purchases, the QR code will remain blank.

SIT-3965 Deployed

Display Correct Location

The feature resolves an issue where the correct location is not displayed on the Webstore portal when using a desktop browser in Chrome. This fix ensures accurate location information is shown to users.

SIT-3926 Deployed

Decoded Ticket Details

The "Event Name, Tier Name and Tier description" feature now displays decoded information on the "My Tickets" page for Business Owner (BO) event tickets. This change improves readability and user experience by showing clear and unencoded details about each ticket's event name, tier name, and tier description.

SIT-3958 Deployed

Login Credential Verification

The feature resolves the issue of users being unable to log in to the Android mobile app of our Point of Sale (POS) application due to incorrect credentials.

SIT-3959 Deployed

Ticket Availability Check

When checking out BO Events tickets on the UAT platform, users may encounter an error message indicating that the selected ticket is not available at this moment. This issue occurs due to API failure with error code 422 when attempting to complete the checkout process.

SIT-3956 Deployed

Show Mobile Checkout Button

The new feature resolves an issue where the checkout button was not visible on mobile browsers, allowing users to complete their purchases seamlessly. The update ensures that the checkout button is now prominently displayed on mobile devices, improving the overall shopping experience.

SIT-3949 Deployed

Allow Free Ticket Checkout

This feature allows users to check out free Business Object (BO) tickets for use in their workflow. Previously, this functionality was not available for free BO tickets, and this update enables users to access them as needed.

SIT-3943 Deployed

Sort Tiers by Price or

by price, with lower-priced tiers listed first, or alphabetically when prices are equal. This change provides more flexibility and control over the tier listing order on the ticketing page.

SIT-3922 Deployed

Temporary QR Code Expiration Date/Time

The POS App feature updates the boxoffice.tickets table to include fields for storing Temporary QR Codes and their expiration dates. This allows users to access temporary codes generated through the POS App at any time, in addition to the existing QR code field.

SIT-3941 Deployed

Turn Off Host Reminders

This feature allows users to turn off event reminder host emails, while still receiving forgot password emails. This change helps improve the overall user experience by reducing unnecessary email notifications.

SIT-3924 Deployed

Deployable Knowledge Base URL

This feature allows users to easily share and access knowledge base content by deploying a custom URL for the knowledge base. Users can now quickly access relevant information without having to navigate through multiple menus or pages.

SIT-3936 Deployed

Event Page Redirect Fix

The GATHR Events Page feature allows users to view event details after clicking on the event page. A fix has been implemented to resolve the issue where users were redirected to a '404 error page' instead of accessing the event page.

SIT-3971 Deployed

Update Window Title

The GATHR feature has been completed, resolving the issue where the window title was still displaying "Gathr" after the feature's implementation. The updated feature now correctly displays the application name in the window title bar.

SIT-3886 Deployed

Event Category Alignment

The GATHR feature now aligns category and subcategory fields on the Tickets page for mobile browsers after an event is published. This improvement ensures a more organized and user-friendly experience when viewing event details on-the-go.

SIT-3910 Deployed

Save Correct Delivery Method

This feature fixes an issue where the correct delivery method for BoxOffice ticket orders was not being saved and displayed correctly on both the user interface and admin panel. The corrected delivery method is now accurately reflected as "Mobile Transfer, QR Code".

SIT-3909 Deployed

Hide Purchase Step for Free

When buying a free ticket to an event, the purchase form should not appear on the payment page. Instead, users will see a confirmation of their free ticket purchase and no additional payment details.

SIT-3914 Deployed

Update Order Status to Shipped

This feature resolves an issue where orders approved by Riskified and with active inventory status were incorrectly marked as "Unshipped" instead of being updated to reflect their new shipping status. The fix ensures that orders are accurately reflected in the system after approval from Riskified and inventory updates.

SIT-3912 Deployed

Braintree Order Syncing

This feature resolves an issue where reservations checkout was not successfully processing payments through Braintree. It now allows for seamless payment processing, ensuring customers can complete their bookings with confidence.

SIT-3882 Deployed

Create Event with Timezone

When creating an event in Gathr, users will now encounter an error when attempting to proceed after selecting a date and time due to the removal of the timezone field from the UI. This change affects the functionality of the Date/Time step during event creation.

SIT-3911 Deployed

Show Free Price

The feature fixes an issue where the "Free" label was not being displayed correctly on event pages for tickets in the free tier. Now, tickets with a price of $0.00 will be accurately labeled as "Free".

SIT-3916 Deployed

Show Seller Notes

This feature allows sellers to view and manage their notes associated with an order, ensuring that valuable information is accurately displayed for both buyers and sellers. The update now correctly displays seller notes alongside the order details in the buyer's experience.

SIT-3875 Deployed

Manage Event Messages

This feature allows event organizers to manage attendee information and send messages directly from the Box Office Portal's Event Management UI. For now, this functionality is disabled for the initial release.

SIT-3873 Deployed

Hide Event Page Details

For the MVP version, the "Event Page Info" option will be hidden from the Event Management screen, making it less visible to users. This change aims to simplify the interface and reduce clutter on the event management page.

SIT-3874 Deployed

Single Image Upload Limit

This feature ensures that only one event cover photo and one tier image can be uploaded for each component, preventing duplicate uploads and ensuring consistency in the display of these images. When uploading a new image, the previous one is automatically deleted to maintain this consistency.

SIT-3867 Deployed

Return Ticket Item Quantities

The GATHR feature updates the tickets API to return quantity and price values as numbers instead of strings, making it easier for users to work with these values. This change simplifies data processing and analysis in the application.

SIT-3907 Deployed

Include Create Account Button

The "Create an Account" button was missing from the guest checkout email notification in our system, preventing users from easily creating an account after completing their order. This feature has now been updated to include the 'Create an Account' option in the BO Guest Checkout email template.

SIT-3906 Deployed

Decoded Tier Descriptions

The new feature fixes an issue where special characters in ticket tier descriptions, such as '&' and "'", were displayed encoded instead of decoded. This improvement ensures that tier descriptions are now properly formatted for easier reading.

SIT-3871 Deployed

Link to SI Tickets Webstore

This feature allows users to link directly from the Event Management page to the corresponding event's webstore page on the SI Tickets website. When an event is viewed, it will open the relevant webstore page in a new tab.

SIT-3870 Deployed

Link to Event Storefront

This feature allows users to view an event's details and link directly to the corresponding ticket webstore event page from the Overview page. When clicked, this link opens the event page in a new tab, providing a seamless experience for users navigating between event information and ticket purchasing.

SIT-3872 Deployed

Refund Policy Text Update

This feature updates the refund policy text for SI Tickets Box Office to make it clearer that the service fee cannot be refunded. The updated language aims to provide a more accurate representation of the refund process.

SIT-3896 Deployed

Redirect to Portal

This feature redirects users from the external website "boxoffice.sitickets.com" to the internal portal at "portal.boxoffice.sitickets.com" after signing up. The redirect URL is configured in the .env file for both QA and UAT environments.

SIT-3866 Deployed

Hide Email Verification Banner

The "Hide Email Verification Banner" feature allows users to opt-out of seeing the verification banner after logging in, providing a more streamlined login experience. This change makes it easier for users to access their accounts without being prompted about email verification.

SIT-3864 Deployed

Human Login Verification

When attempting to log in with incorrect credentials, users should see an error message prompting them to check their email address and password before refreshing the page. However, upon refreshing, this error should be resolved, allowing users to attempt login again without encountering the "Sorry, only humans are allowed" error.

SIT-3905 Deployed

Event Name Handling

The feature resolves an issue where the event page would fail to load when the event name contained an apostrophe. It now correctly displays events with apostrophes in their names.

SIT-3865 Deployed

Auto City Input

When entering an address, the city field may not be populated correctly. If the city is entered manually, it will not remain selected when continuing with the process.

SIT-3895 Deployed

Video Play Button in SI

This feature enhances the SI Tickets Advantage section by adding a play button for videos, allowing users to easily access pricing information via email. It also simplifies navigation on mobile devices by removing icons and reducing text size in the Sports Illustrated advantage section.

SIT-3898 Deployed

Show Purchased Tickets

The "My Tickets" feature has been updated to correctly display purchased tickets on the user profile page. Previously, users were experiencing an error when trying to view their purchased tickets, which has now been resolved.

SIT-3888 Deployed

Cancel and Save Button Layout

The feature improves the event page layout on mobile browsers by removing unnecessary spacing between the "Cancel" and "Save" buttons. This change enhances the overall user experience and makes it easier for users to navigate the page.

SIT-3887 Deployed

Correct Order of Navigation Buttons

The GATHR event page feature has been updated to correct the display of navigation buttons on mobile browsers, ensuring that "Back" appears before "Next".

SIT-6197 Deployed

Update App ID in Gradle

This feature resolves an issue where the Android build was unable to upload to Google Play, and updates the Gradle file to ensure compatibility with Google Play's requirements.

SIT-6234 Deployed

Add Partner Site IFrame

The new 2024 All Star Experience feature adds an interactive iframe to the sitickets.com website, providing a more engaging experience for users. The iframe will be embedded with a unique code snippet that allows for customization and control over its content and functionality.

SIT-6229 Deployed

Update Awards Ceremony Page

The APP 2023 Player Awards Dinner feature updates the APP landing page to promote the annual awards ceremony, which takes place on January 19th in Punta Gorda, Florida. The event includes an elegant dinner and celebration of top Pickleball athletes.

SIT-6123 Deployed

Update Terms and Conditions

The mobile app has been updated with the latest changes to its terms of use, ensuring compliance with current production standards. This update provides a more accurate and up-to-date user experience for our mobile app users.

SIT-6122 Deployed

Revert App Buttons

To accommodate the lack of tickets on the 18th, the application buttons will revert to their grey state from the original design, allowing for a more authentic experience. This change ensures consistency with the planned start date of Punta Gorda.

SIT-6114 Deployed

Checkout Payment Error Handling

When attempting to check out with Payment Service Ledger (PSL), users may receive an error message despite successfully completing their order. However, the payment still processes and a confirmation email is sent, allowing the user to proceed as usual.

SIT-6193 Deployed

Data Mapping Tool

This feature allows users to create a simple visual map of how Human Network (HN) Members and System Integration (SI) Users are connected. The resulting data mapping diagram or table provides a clear overview of the relationships between these two groups.

SIT-6094 Deployed

Error-Free Registration Forms

The new BO Registration Form feature allows users to easily create and manage registration forms. A bug has been fixed to prevent errors from occurring when creating these forms.

SIT-6116 Deployed

Fix Corrupt Supertickets

The My Tickets feature has been updated to prevent corrupted super ticket content from appearing, ensuring users can view their tickets without issues. This improvement addresses a problem with uploading tickets that was previously causing errors.

SIT-6224 Deployed

Hide HN Event Order Details

This feature allows users to hide order price details for tickets marked as HN events in their account, ensuring a more streamlined viewing experience. When an HN event is present, related orders will not display the order price details in the user's account view.

SIT-6205 Deployed

Sign In with Google/Facebook

This feature resolves the issue of users being unable to access our app by signing in through Google or Facebook. It aims to improve login functionality for these social media platforms.

SIT-6109 Deployed

Error-Free Checkout Experience

This feature fixes an issue where new users encounter an error when attempting to complete the checkout process, requiring them to log in and out of their account before proceeding. The fix resolves this issue, allowing new users to successfully purchase tickets without interruption.

SIT-6204 Deployed

Google Pay Option Added

The Android app now allows users to select Google Pay as a payment option during checkout, in addition to traditional credit card payments. This enhancement provides more flexibility and convenience for customers making purchases through the app.

SIT-6137 Deployed

Update Page Layout

The "madera" feature updates the website's content to reflect the latest production changes, ensuring that users see the most accurate and up-to-date information. This change reflects the current state of our production environment.

SIT-6112 Deployed

Migrate Dynamo DB Data

This feature migrates all current data from HappsNow's Dynamo DB tables to our AWS instance, ensuring that all necessary information is transferred for seamless operation.

SIT-6136 Deployed

Link to Gap Pass Site

//www.sitickets.com/gapass.

SIT-6092 Deployed

Link to Terms & Privacy

The "My Account" feature now correctly directs users to their profile information instead of sending them back to the home page when accessing terms and privacy links. This change improves the overall user experience by providing easy access to essential account details.

SIT-6218 Deployed

ABG Test Event iFrames

This feature adds two interactive ABG test event iFrames to the platform, allowing users to view two different sample pages for testing purposes. The iFrames will be displayed in production and provide an alternative way for users to access test content.

SIT-6091 Deployed

Select Single Day Dates

The mobile app's date picker now allows users to select individual days instead of being limited to selecting ranges or entire weeks. This change improves the overall user experience by providing more flexibility when scheduling appointments and events.

SIT-6089 Deployed

Show Sports Categories

The new mobile app feature resolves an issue where the sports categories were not being displayed on the PSL page. This update now shows the sports carousel on the PSL page, providing users with easier access to sports content.

SIT-6223 Deployed

Exclude Order Confirmation Emails on

This feature adds a new flag to the "my-account/tickets" request order confirmation emails, ensuring that users do not receive these emails when bulk importing orders by tier. The update also prevents order confirmation emails from being sent for bulk imports.

SIT-6088 Deployed

Category Hierarchy Sync

This feature allows users to navigate and discover sports-related content by categorizing sub-categories under broader sports categories.

SIT-6222 Deployed

Create Visionary Fun Fest LP

This feature allows users to create a live page on Sitickets.com with a group iframe snippet from HappsNow, showcasing information about an upcoming event. The page will also display red-colored buttons and be accessible at a specific URL (sitickets.com/visionaryfunfest).

SIT-6221 Deployed

Add HN Event Flag

This feature adds a new "HN Event" flag to the master_events table, which affects order confirmation emails and ticket views for certain events. When an HN Event flag is present, users will not receive order confirmation emails or be able to view ticket details for orders related to those events.

SIT-6135 Deployed

Update Page Layout

The updated "Update Page" now reflects the latest production changes, ensuring users have access to accurate and up-to-date information. This change enhances user experience by providing a more consistent and reliable update process.

SIT-6134 Deployed

Update Landing Page Content

The mobile app update improves the design and functionality of landing pages, enhancing the overall user experience on-the-go. This enhancement ensures that users can easily access key information and navigate through the app with ease.

SIT-6128 Deployed

View Guarantee Terms Link

The "SI Tickets Guarantee Terms Link" feature allows users to easily access and review the terms of our service guarantee directly from the mobile app. This improvement resolves an issue where previously clicking on these links would result in an unresponsive or non-functional experience.

SIT-6129 Deployed

Link to Terms and Privacy

When you attempt to delete your account through our mobile app, clicking on the "Terms and Privacy" link should now direct you to the relevant pages. This change improves the user experience by making it easier to access important information before proceeding with account deletion.

SIT-6149 Deployed

Confirm Account Deletion

When a user clicks "Delete Account" in their account settings, they are taken to a new page where they can confirm their decision to delete their account and agree to our terms of use and privacy policy. By clicking "DELETE ACCOUNT", the user's data will be permanently removed from our system.

SIT-6138 Deployed

Update Production Page

The "cuppajoe" feature updates the update page to reflect the latest production changes, ensuring users have access to accurate and up-to-date information. This change streamlines the user experience by providing a more current and reliable source of information.

SIT-6161 Deployed

Sync AWS Cognito Users

This feature enables AWS Cognito to automatically sync new user IDs with Box Office 2.0 users as they are added to the platform, ensuring seamless integration and data consistency. When a new user is created in Cognito, the bo-customers-api Lambda function will be triggered to update their information in Box Office 2.0.

SIT-6073 Deployed

Build Fails on QA

The iOS build failure fix resolves issues where the app's build was consistently failing during quality assurance testing on iOS devices. This update improves the reliability of the build process to ensure smoother app deployment and user experience.

SIT-6186 Deployed

Verify Google Tag Manager Code

This feature ensures that Google Tag Manager code is applied globally across all pages of the application to prevent any potential issues or inconsistencies. It verifies and implements the code in the index file, ensuring it's high up in the head tag.

SIT-6046 Deployed

Data Analysis Tool

This feature allows users to analyze and visualize their database structure to gain insights into how data is being used within the system. By understanding these relationships, users can optimize their database for better performance and efficiency.

SIT-6075 Deployed

Update Terms of Use Date

This hotfix updates our terms of use document in real-time, ensuring the "Last Updated" date reflects the day new terms are deployed to production. The update aims to prevent errors and formatting issues with the document.

SIT-6184 Deployed

Event Edit Functionality

Users can now successfully edit events and update their privacy settings without encountering errors or being redirected to a 404 page. This fix resolves the issue that previously prevented users from making changes to their BO events.

SIT-6141 Deployed

Allow Missed Out Redirects

When a user is about to miss out on a ticket due to availability issues, the app will now redirect them directly to their ticket group instead of forcing them to complete the checkout process. This change aims to provide a more seamless and convenient experience for users who are close to securing a ticket.

SIT-6050 Deployed

Remove Covers Section Markup

This update improves the user experience on sitickets.com/app by removing unnecessary asterisks from the Covers section and updating graphics and event names for collegiate championships.

SIT-6163 Deployed

Replace Existing Tracking Code

This feature replaces the existing Universal Analytics tracking code on our website with the Google Analytics 4 (GA4) tracking code to ensure accurate and up-to-date analytics tracking. The update ensures seamless integration of GA4 with our website's source code.

SIT-6049 Deployed

February Clinic Hub

The Cuppa Joe feature simplifies the sitickets.com/cuppajoe page by removing two clinics and focusing on the February Clinic.

SIT-6068 Deployed

Generate New Distribution Certificate

The iOS App feature updates the distribution certificate to ensure continued app availability after it expires. Users can now easily generate a new certificate through the "Certificates, Identifiers & Profiles" section of the app.

SIT-6071 Deployed

Florida Event Calendar

The feature adds a call-to-action (CTA) link to the sitickets.com/app website, directing users to register for the 2024 APP Punta Gorda Open tennis tournament in Florida. The event will take place from January 17-21 and features singles, doubles, and mixed doubles competitions for amateur players of all ages and skill levels.

SIT-6060 Deployed

Remove Black Box from Apple

The new feature removes the mysterious black box that appeared when using Apple Pay and Credit Card in the mobile app, providing a cleaner and more intuitive user experience. This change enhances the overall usability of the payment options within the app.

SIT-6036 Deployed

Enable Access Control Lists

This feature enables the use of Access Control Lists (ACLs) on Amazon S3 buckets to ensure secure and controlled access for uploading event-based images during test events. This improvement resolves an error previously encountered when attempting to create test events with image uploads.

SIT-6063 Deployed

Upload Event Cover Image

The new feature allows users to easily upload and add a cover image to Business Objects (BO) events. This enhancement resolves the issue of being unable to upload a cover image for BO events, making it easier for users to customize their event presentations.

SIT-6156 Deployed

Event Widget Unification

The SB Live feature has been updated to prevent duplicate events from appearing on the widget, ensuring users see accurate and consistent information. This fix resolves an issue where events were showing up twice for certain matchups.

SIT-6081 Deployed

Add Suffix to Championships

This feature adds an "s" to the plural form of "Championship", changing "Championship" to "Championships". This update ensures consistency in the display of championship titles.

SIT-6082 Deployed

Coming Soon Indicator

The Madera LP feature update changes the color and text of CTA buttons to make them unclickable, replacing "Click Here" with "High School Coming Soon/Muy Pronto". The font style has also been updated, which will be reverted back to its original design.

SIT-6085 Deployed

Centered Content Layout

This feature improves mobile app layout by centering all content below the header, including the "Get Tickets" button, which is now positioned below the event date and location for the first event. This change enhances user experience on mobile devices.

SIT-6084 Deployed

Rollback Registration Feature

The new Registration Form feature has been rolled back from User Acceptance Testing (UAT) to revert its changes and return to the previous version in the specified repositories. This change aims to undo the recent updates made to the registration form functionality.

SIT-6003 Deployed

Create End-to-End Admin Access

This feature creates a test user with end-to-end access to the BO ENT system, utilizing an AWS HappsNow role and Cognito user pool. The goal is to verify that this setup allows for seamless login capabilities.

SIT-6026 Deployed

Code Review and Feedback

The feature allows reviewers to conduct a 2-hour in-depth code review of the new Business Operations (BO) portal provided by Rubicon, documenting their findings and insights throughout the process. This enables teams to thoroughly assess and improve the portal's functionality and performance.

SIT-5987 Deployed

I'd be happy to help

This feature updates the Prime Time/Les Schwab page to provide a more seamless user experience across desktop and mobile devices. The updated design aims to improve navigation and overall engagement on this key page.

SIT-6018 Deployed

Correct Title Placement

This feature improves the layout of performer and category pages by ensuring the performer title is displayed correctly above the banner and the hero image doesn't overlap with it. The updated design aims to provide a clearer visual hierarchy on both page types.

SIT-5986 Deployed

Embed External Ticket Sites

This feature allows users to create new IFrame links to external ticketing platforms, such as Sitickets, with customizable settings for width and height. The feature enables seamless integration of external ticketing systems into the application.

SIT-6013 Deployed

Improve Button Design

This feature fixes the "Prime Time" button, ensuring it functions correctly with improved visuals. The update enhances the overall user experience by making the button more intuitive and visually appealing.

SIT-6012 Deployed

Error Handling for MASL Pages

The MASL subcategory page now loads correctly and displays content instead of showing a 404 error. This fix resolves the issue where users would encounter an error when trying to access the MASL page on QA.

SIT-6011 Deployed

Buy Tickets for All Sessions

This feature allows users to purchase an "All Sessions" pass for tournaments, granting them access to all available sessions.

SIT-6027 Deployed

Code Review Comments

This feature allows developers to conduct a thorough, 2-hour code review of the new Business Operations (BO) portal provided by Rubicon, providing detailed documentation of their findings. The review will help identify areas for improvement and provide valuable insights to inform future development.

SIT-6034 Deployed

Import Image Assets to S3

This feature migrates image assets from the HN AWS infrastructure to an S3 bucket, ensuring all missing images are available and easily accessible. The process imports existing images into the S3 bucket for future use.

SIT-5934 Deployed

Partner App Tracking Pixel

This feature adds a tracking pixel to the thank-you page for App Partners, allowing them to customize their order confirmation URLs and track partner-specific orders in Google Tag Manager. The modified URL format includes a unique identifier for each App Partner, enabling personalized tracking and analytics.

SIT-5964 Deployed

Full Screen Image Display

The feature fixes an issue where box office event cover photos appear too small on mobile devices. Now, these images will be displayed in their original size, providing a better viewing experience for users.

SIT-5941 Deployed

Auto Location Detection

This feature enables automatic geolocation detection for users when they access the website, ensuring their location is accurately displayed. When enabled, the user's device location will be automatically detected and used to enhance their experience on the site.

SIT-5940 Deployed

Date Range Validation

When selecting a date range on the Performer Page without any events, the filter options are removed to prevent users from choosing an invalid date range. This prevents users from attempting to select a different date range that doesn't have any events.

SIT-5937 Deployed

Reset Seating Zones Automatically

When the tier list for an event is updated, the seating zones are not being reset to their original positions. This means that the seating layout may become distorted or incorrect after a tier list update.

SIT-5939 Deployed

Update MLB Team Logo

The Reebok MLB website URL has been updated from /reebok to /reebokmlb for improved navigation and clarity. This change allows users to easily access the MLB section of the Reebok website.

SIT-5958 Deployed

Event Registration Form Reports

This feature allows users to generate reports that display all registration form responses for specific events, organized alphabetically by question and response. The report provides a clear view of the questions asked on the forms and the answers provided by attendees, making it easier to analyze event data.

SIT-5959 Deployed

Show Location Options

When browsing Concert or Theatre categories on our mobile app without selecting a location, sub-categories are not shown. Now, users can easily view and select from these sub-categories when choosing their event.

SIT-5957 Deployed

Remove Past Event CTAs

The "Get Tickets" button has been removed from the USEF Landing Page to reflect that the Galway Downs event is now in the past. This change helps maintain an accurate representation of the event's status on the website.

SIT-5946 Deployed

Add New Event

This feature adds a new event type to the Madera LP system, allowing users to create and manage events for this location. The update includes mock-up designs and assets to support the new functionality.

SIT-5983 Deployed

Faster Event Page Loads

This feature improves the loading speed of event pages by rendering them on the server instead of waiting for client-side rendering, aiming to reduce page load times to 2-5 seconds.

SIT-5951 Deployed

Clickable Get Tickets Button

The "Get Tickets" feature on mobile devices has been fixed, allowing users to now click and access ticket purchasing options. This update resolves an issue where the first "Get Tickets" button under Upcoming Events was previously unclickable.

SIT-5949 Deployed

Add UTM Tracking to SB

This feature adds a unique tracking code (UTM) to the SB Live Widget, allowing for accurate attribution and analytics of user interactions on our website. This enables us to track attempted checkouts and sign-ups in Mixpanel with the correct source attribution.

SIT-5973 Deployed

Checkout Speed Boost

When returning to an Event page after completing the checkout process, users can now quickly select a different ticket option without experiencing a delay. This improvement ensures a smoother and more efficient checkout experience.

SIT-5943 Deployed

Allow New Users to Add

This feature resolves an issue where a new registered user was unable to add a shipping address. It now allows users to successfully enter and save their shipping information during the registration process.

SIT-5944 Deployed

Market Closed Banner Loading Fix

The feature fixes an issue where the "Market Closed" banner would briefly appear when loading different sports categories before displaying the actual market information. The corrected feature ensures that this banner never loads initially.

SIT-5977 Deployed

Expand Event List

When viewing event details, the list is sometimes cut off. This feature aims to resolve this issue and ensure that all relevant information is fully visible in the event details page.

SIT-5945 Deployed

Optimize Page Load Times

The feature optimizes the loading time of the Business Object (BO) Event page to improve user experience. It aims to reduce the page load time from 5-10 seconds to under 3 seconds, ensuring a faster and more responsive interface for users.

SIT-5933 Deployed

Image Rendering Fix for Safari

This feature resolves an issue with the "Less Schwab Animal Hospital" image on Safari, ensuring it displays correctly and consistently. The fix improves overall user experience when viewing this specific image on mobile devices.

SIT-5898 Deployed

Live Ticket API Fix

The LiveTickets API has been identified as not functioning correctly. This issue will be addressed to ensure proper functionality of the LiveTickets feature in future releases.

SIT-5887 Deployed

Show Upcoming Event Dates

30PM on November 14.

SIT-5923 Deployed

Reappear Seating Zones

When filtering for seating zones and then clearing the filter, the seating zones should reappear. However, this feature currently causes the seating zones to disappear permanently.

SIT-5922 Archived

Ticket Link Filling Issue

When transferring tickets, users may encounter an error where the "Access Tickets" link in the recipient's email is displayed as a blank screen. This issue prevents users from accessing the assigned tickets after transfer completion.

SIT-5931 Deployed

Expand Event List View

On the mobile web, event titles are now fully displayed without any truncation at the bottom, providing a better viewing experience. This fix addresses the issue where event titles were being cut off due to pixel limitations.

SIT-5889 Deployed

Secondary Inventory Report

This feature allows users to create custom queries that return available inventory details on secondary items by category or team, including price, quantity, and source. The results are exported to a CSV file for easy download and analysis.

SIT-5916 Deployed

Upgrade Prime Time Sports

This feature updates the "Prime-Time-Sports" functionality to work with the new WS2.0 protocol, ensuring seamless integration and compatibility with our platform. The update enables improved performance and reliability for users accessing sports content during prime-time hours.

SIT-5915 Deployed

Ticket Link Loading Fix

When purchasing an event through our platform, users can view their ticket links within the order confirmation email; however, these links do not function as intended.

SIT-5914 Deployed

Post Season Replacement

The feature replaces "Reservation" with "Post Season" on the Details and Terms page, ensuring consistency in terminology across the platform. This change aims to improve user experience by removing outdated language.

SIT-5882 Deployed

Migrate Prime Time Sports IFrame

This feature allows users to seamlessly integrate Prime Time Sports content into their existing web applications by replacing traditional iframe-based embeds with optimized, self-contained components.

SIT-5920 Deployed

Guest Name Validation

This feature allows users to enter their full name during the checkout process, ensuring that all relevant information is captured and stored accurately. By adding this field, we improve the overall user experience by providing a more complete and personalized shopping experience.

SIT-5910 Deployed

Reach Bottom of Page

On mobile devices, users can now scroll to the bottom of sub-category pages to view additional details, including "Read More" links. This enhancement resolves an issue where users were unable to reach the end of these pages on smaller screens.

SIT-5835 Deployed

Duplicate Success Message

After transferring a ticket to another user, the system now displays a confirmation message indicating that the transfer was successful and acknowledging that the original ticket has been duplicated. This change provides users with clear visibility of the transfer outcome.

SIT-5908 Deployed

Import Event Data

This feature allows users to download a single CSV file containing data from TEVO, including category, subcategory, performer name, event quantity, ticket quantity, and retail price. The resulting CSV file provides a convenient and easily importable summary of TEVO's performance metrics.

SIT-5834 Deployed

Load Icon Images

The BO Event Registration form now loads its icon correctly, resolving an issue where it would fail to display. This fix improves the overall user experience on the registration form modal.

SIT-5831 Deployed

Filter Count Display Fix

The feature resolves an issue where on the sub-category page of the iOS app, the "Filter Count" was incorrectly displaying '1' even when no filter options were selected. This has been fixed to accurately reflect the number of filtered results.

SIT-5830 Deployed

Add Back Arrow Icons

The "Back Arrow" icon has been restored on various pages, including Category, Sub-Category, and Performer, to provide users with an easy way to navigate back to previous screens.

SIT-5866 Deployed

Migrate to New Provider

This feature allows users to migrate their existing Master of Arts in Specialized Liberal Studies (MASL) LP programs to a new platform, providing a seamless transition and access to course materials.

SIT-5864 Deployed

Migrate Business Partners

This feature migrates the Reebok NBA LP brand to our platform, allowing for easier management and integration with other brands. The update enables seamless brand synchronization and enhances overall brand performance.

SIT-5853 Deployed

Home Team Performer Filter

This feature allows users to create a custom query to view performers from their home team in the squad event feed. This enables fans to easily track their favorite players and teams in real-time.

SIT-5855 Deployed

No Social Login Options

The "No Google or Facebook Options on Register Page" feature removes the option to register using Google or Facebook accounts from the registration page, allowing users to create an account with their own email address and password. This change enhances user privacy by limiting the use of third-party authentication methods.

SIT-5857 Deployed

Migrate Partner Accounts

The Madera LP migration feature allows users to seamlessly transition their existing data and settings from the old platform to the new one, ensuring minimal disruption to their workflow. This update provides a streamlined experience for users, enabling them to easily access and manage their content on the new platform.

SIT-5856 Deployed

Update Landing Page Templates

This feature updates existing landing pages from Web Services 1.0 (WS1.0) to the newer Web Services 2.0 format, ensuring compatibility and accessibility for users.

SIT-5854 Deployed

November Discount Code Generator

This feature generates limited-time discount codes for November, with varying amounts and expiration dates, while also enforcing category restrictions to ensure unique usage per code. The codes are valid for 6 months from the date of issue and have specific length requirements.

SIT-5862 Deployed

Update AppUSA LP Data

This feature migrates the latest changes from the APPUSA LP to ensure that our system reflects the most up-to-date information. The update ensures accuracy and consistency across all relevant areas of the application.

SIT-5861 Deployed

Migrate Business Partners

The "Migrate Cuppa Joe Weightlifting LP" feature allows users to transfer their weightlifting data from one platform to another, providing a seamless transition experience. This migration enables users to access and manage their workouts, progress, and achievements across different platforms with ease.

SIT-5860 Deployed

Migrate User Fees

This feature allows users to easily migrate their existing USEF LP data to a new platform, ensuring minimal disruption and seamless transition of critical information. The feature provides a streamlined process for importing and exporting data, making it easier for users to manage their League Points.

SIT-5845 Deployed

Preload Page Content

This feature improves the performance of our application by enabling pages to be pre-rendered, reducing the time it takes for users to access content. This enhancement aims to enhance the overall user experience and responsiveness of our platform.

SIT-5843 Deployed

Display Location Pop Up

The mobile app's "My Account" feature now displays the location pop-up correctly when clicked, providing users with an accurate and relevant view of their account information. This improvement ensures a seamless user experience for those accessing their account details on-the-go.

SIT-5844 Deployed

Full Image Display

The feature fixes an issue where the top image on the Discover page was partially hidden by a black section, unlike in production. This update ensures that the top image is now fully visible and displayed correctly.

SIT-5852 Deployed

Vertical Layout with Location Input

The SB Live Widget MVP feature allows users to view live data with customizable layout and location-based information, including latitude and longitude. This feature is tested in an integrated development environment (INT) for quality assurance before being deployed.

SIT-5849 Deployed

Auto Broadcast Event End

The feature automatically broadcasts the SoccerEx event on November 15, ensuring continuous coverage throughout the entire day. This ensures that users can stay updated with the latest developments from the event without any interruptions.

SIT-5839 Deployed

Loading Complete Indicator

The feature improves the mobile app's sub-category page by resolving an issue where the listing would flash but not fully load when adding a date range for NFL events. This enhancement ensures a smoother user experience and complete loading of event listings.

SIT-5838 Deployed

Image Loading Fix

The feature resolves an issue where the "$10 Flat Fee Offer" image and other ads on the App's Home page are not loading properly. This fix ensures that these important ads display correctly, providing users with accurate information about Postseason reservations.

SIT-5738 Deployed

Scrollable Page Support

The iOS app now allows users to scroll through its pages, providing a more seamless and interactive experience. This update enables users to access all content within the app without interruption.

SIT-5739 Deployed

Dynamic Date Range Filter

The feature resolves an issue where selecting a date range multiple times on the Category Page causes the event results to stop displaying. Now, users can select multiple dates without losing their event results.

SIT-5742 Deployed

Show Home Team Performers

The Squad - Event Feed API - Home Team Filter allows users to narrow down event feeds to only include performances by specific home teams. This feature also includes detailed API documentation for easy reference.

SIT-5743 Deployed

Add Apple Pay Option

The Apple Pay feature is currently missing from the User Acceptance Testing (UAT) environment. This means that users will not be able to select or use Apple Pay as a payment option during testing.

SIT-5734 Deployed

Error-Free User Registration

This feature resolves the issue of users being unable to successfully sign up for a new account. It aims to improve the overall sign-up experience by addressing the error that previously prevented users from creating an account.

SIT-5741 Deployed

Event Page Embedder

The Harrisburg Heat Event Pages now include embedded iFrames to display heat event information from Sitickets.com.

SIT-5735 Deployed

Single-Click Guest Checkout

When checking out as a guest, users must click "Continue" twice to progress through the checkout process. This unnecessary step has been removed to simplify the guest checkout experience.

SIT-5762 Deployed

Event URL Swapper

This feature updates the event URLs for Harrisburg Heat pages to use iFrames, allowing for easier sharing and embedding of event content on external websites. The updated URLs are now more secure and user-friendly.

SIT-5765 Deployed

Display Correct Discount Value

The feature resolves an issue where the discount amount was displayed as "NaN" (Not a Number) on the order confirmation page after applying a percentage discount to a business order with multiple tiers. Now, the correct discount value is accurately shown on the confirm order page.

SIT-5740 Deployed

Remove Partner Account

This feature removes the "Huston" change from the application. It allows users to delete or update existing changes with this name.

SIT-5727 Deployed

My Account Header

The "My Account Header" feature restores the missing header section on all pages under the "My Account" menu, including Profile, My Tickets, and PSL Tickets, when a user signs in. This includes the logo, links, search bar, and profile option that were previously absent from these pages.

SIT-5728 Deployed

One-Click Checkout Fix

Guest checkout now works correctly on the first attempt, even after returning to the cart page. Users can successfully complete their guest checkout without needing to re-enter information multiple times.

SIT-5763 Deployed

Transparent Background Header

The "Header at Home" feature adjusts the header's background to be transparent instead of white when used on personal devices, providing a more modern and user-friendly experience. This change enhances the overall visual appeal of the application.

SIT-5726 Deployed

Pay with Google/Apple Pay

This feature resolves an issue where users were unable to complete purchases using Google Pay and Apple Pay on both desktop and mobile browsers, but could successfully checkout for a free card. The fix allows users to now successfully make purchases with these payment methods.

SIT-5733 Deployed

Search Bar Styles Fix

The "Middle Search bar on Home Page" feature improves the visual styling of the middle search bar on the home page to enhance user experience. This enhancement aims to provide a more consistent and modern look for the search functionality on the homepage.

SIT-5731 Deployed

Show Events Without Location

The feature fixes an issue where the "Events in All Locations" section on the sports page was not visible when no location was selected. This change ensures that users can view all upcoming events regardless of their chosen location.

SIT-5732 Deployed

Buy Tickets Now

The new "Prime Time Sports" feature allows users to access exclusive sports content and events at SITickets.com, including live matches and tournaments. This dedicated platform provides an immersive experience for sports enthusiasts, offering a unique blend of entertainment and community engagement.

SIT-5730 Deployed

Trending Events by Location

The feature fixes an issue on the category page where "Trending Events" would be empty if no specific location was selected. Now, users can view trending events even without selecting a location.

SIT-5729 Deployed

Auto Redirect to Payment

When logging in as a full user, the system now redirects users to the payment page as expected, ensuring a seamless checkout experience. This fix resolves an issue where users were not being redirected to the payment page after successful login.

SIT-5764 Deployed

Uncluttered App Store Icons

On our mobile app, users can now view and download icon versions of apps available in both the App Store and Google Play. This feature ensures that app icons are no longer overlapping on the My Account page.

SIT-5759 Deployed

Restore Navigation Bar

The updated iOS app now features a fully functional sports page with a visible back arrow and search bar, resolving the issue of these elements being cut off on previous versions. This improvement enhances the overall user experience and navigation within the app.

SIT-5761 Deployed

Mobile Menu Generation

The mobile menu feature has been fixed to generate properly on iOS and Android devices. This update ensures that users can now access the main navigation menu seamlessly on their mobile devices.

SIT-5760 Deployed

Category Icon Display

The feature fixes the issue of missing category icons on the Sports page in the iOS app. This update restores the display of sub-category icons, such as NFL and NHL, allowing users to easily navigate and identify specific categories.

SIT-5748 Deployed

Error Handling for Bet Submission

When users attempt to submit their email address for a bet on the iOS Safari version of our platform, an error message is now displayed instead of crashing. This fix resolves the issue with the app freezing or crashing when trying to complete this action.

SIT-5722 Deployed

Connect Scanner Devices

The POS BO Android App now allows users to successfully connect their scanner in both QA and UAT environments, resolving the issue of being unable to detect or connect the scanner. This fix ensures seamless integration with the app's scanning functionality.

SIT-5745 Deployed

Remove White Border

The feature resolves an issue where a white border was visible at the top of the app's home page. This change improves the overall aesthetic and user experience of the home page by removing the unwanted border.

SIT-5750 Deployed

Spanish Language Support

The Madera feature update includes Spanish language additions to enhance user experience for our clients. This change aims to improve accessibility and inclusivity for users who prefer the Spanish language.

SIT-5723 Deployed

Remove Landing Page Details

This feature simplifies the Madera events page by removing unnecessary details such as event times and grades. The updated page will provide a cleaner and more focused experience for users.

SIT-5749 Deployed

Add Mailing List and Footer

The updated Category and Sub-Category page now includes the mailing list option and footer section that were previously missing in the phone browser version. This enhancement improves the overall user experience by providing essential information on these pages.

SIT-5744 Deployed

Expandable Homepage Title

The app's homepage now displays its full page title, ensuring users can easily see the main content of each section. This improvement addresses the issue where the page title was previously cut off on the homepage.

SIT-5769 Deployed

Auto Close Menu Bar

The feature fixes an issue where the menu bar does not properly close after three clicks on the third category link. This allows users to navigate more easily and access additional options as needed.

SIT-5770 Deployed

Menu Bar Image Fix

The feature resolves an issue where the Google ReCaptcha image overlapped with the hamburger menu icon in the iOS app's menu bar. This improvement ensures that the menu icon remains visible and easily accessible to users.

SIT-5767 Deployed

Show Ticket Icons

The new feature improves the display of links on event pages for Business Owner (BO) events, ensuring that clear and more links show their corresponding icons. This enhancement enhances the overall user experience by providing clearer visual cues for navigation.

SIT-5766 Deployed

Show Tax in Riskified Total

This feature updates the Riskified integration to display both the ticket price and the applicable tax amount, ensuring accurate totals for customers.

SIT-5751 Deployed

Event Box Alignment

The feature improves the alignment of event text within boxes on the "Events Near" section in the iOS app, ensuring a more visually appealing and user-friendly experience. This enhancement enhances the overall layout and readability of the category page.

SIT-5793 Deployed

Return to Previous Tier

When adding a tier to an order, the "Return" button should be displayed and functional, allowing users to easily initiate returns. This feature ensures that customers can successfully return items after adding a tiered product to their cart.

SIT-5819 Deployed

Date Filter Optimization

The new feature improves the performance of the date filter on the Category page in the Android App, reducing the time it takes to open the date picker and apply the "Events Near" filter. This enhancement aims to provide a smoother user experience when selecting dates for events.

SIT-5820 Deployed

Event Category Layout Fix

The feature fixes an alignment issue with event listings on the Category Page for "Events in All Locations" in the iOS app, ensuring consistent layout across all locations. The fix resolves the discrepancy that was previously observed only on Android devices.

SIT-5821 Deployed

Reset Date Header

On the iOS App's Category page, a date picker issue causes the top portion of the modal window to be cut off, making it difficult for users to reset the date. This feature addresses this usability issue by fixing the layout of the date picker on iOS devices.

SIT-5784 Deployed

Clickable Terms Links

The feature ensures that users can easily access and review our company's terms of use and privacy policy during the checkout process on our iOS app. However, upon clicking these links, they currently do not trigger any action or further information disclosure.

SIT-5785 Deployed

Return to Previous Screen

The feature adds a "Back" button to the Terms and Privacy pages in the mobile app, allowing users to easily navigate back to previous screens without having to re-enter information. This improvement enhances the overall user experience by reducing frustration during checkout processes.

SIT-5826 Deployed

Event Venue Selection

The feature ensures that when booking an event, the correct venue listed on the event details is displayed during the checkout process, rather than the default team venue. This improvement provides a more accurate and consistent experience for users.

SIT-5783 Deployed

Scroll Down Text Display

When using the mobile app, users can now see more information on their screen as they scroll down, including additional text lines and icons. This enhancement improves the overall user experience by providing more context without requiring them to tap or swipe through multiple screens.

SIT-5811 Deployed

Ticket Transfer Confirmation

When transferring tickets, the user's session will now remain active, allowing them to continue working without interruption. This change prevents session termination when sending or accepting a ticket transfer.

SIT-5812 Deployed

Align Sub-Category Icons

The new feature improves the consistency of sub-category icons on the Sports page by standardizing their sizes, ensuring that all icons are easily visible and aligned properly. This enhancement enhances the overall user experience on the Sports page.

SIT-5810 Deployed

Show Secondary Ticket Payment Method

When paying for a secondary ticket with a credit card, the payment method is now clearly displayed on the order details page. This ensures transparency and accuracy for users making payments via credit card.

SIT-5809 Deployed

Session Revival Upon Navigation

When using the checkout process, clicking the back arrow on the payment step will now log you out of your account instead of terminating your session. This change ensures a more seamless experience for users navigating through the checkout flow.

SIT-5781 Deployed

Address and Phone Update Notifications

When you remove an address or modify your phone number in your profile, two notification messages will appear to confirm the changes. These notifications help ensure that you're aware of any updates made to your personal information.

SIT-5780 Deployed

Update Order Details

This feature updates the name on orders and changes the tier level to VIP Delegate Pass with taxes and fees included for specific order IDs. The master ticketing group ID is also updated accordingly.

SIT-5779 Deployed

Redirect to Terms and Privacy

The new feature fixes an issue where users couldn't access the website's terms of use and privacy policies during the sign-up process. It now redirects users to these important pages when they click on the corresponding links on the signup screen.

SIT-5817 Deployed

Consistent Header Image Loading

The new update fixes an issue where the header image for sub-categories would flash a static image briefly before loading the correct image on Android and iOS devices. This ensures a smoother user experience when navigating to sub-category pages.

SIT-5778 Deployed

Center Menu Bar

When searching for locations on our mobile app's discover page, the menu bar sometimes gets stuck in the center of the screen after typing and applying a search query. This issue causes the menu bar to remain visible even when it should be hidden or pushed up as intended.

SIT-5815 Deployed

Show Lazy Loading Spinner

The feature fixes an issue where the lazy loading spinner is not displayed when reaching the bottom of the Discover Page, requiring users to scroll back up to see it. This change ensures the spinner appears as expected at the bottom of the page.

SIT-5814 Deployed

Double Scroll Bars

The updated home screen on the web now correctly displays double scroll bars, providing users with a more intuitive and interactive experience. This change addresses an issue previously causing inconsistent behavior when scrolling through content.

SIT-5773 Deployed

Show Credit Card Fields

The payment step now displays credit card fields for users to enter their payment information. This change improves the overall user experience by providing a more complete and transparent payment process.

SIT-5772 Deployed

View More Button Visibility

The "View More" button on category pages has been moved behind the menu bar, making it difficult for users to access. This change was made without providing an alternative way to view more content, causing usability issues.

SIT-5807 Deployed

User Logout Protection

When a user clicks the "Terms of Use" link on a transfer ticket modal while logged in, they will be automatically logged out and redirected to the home page. This change improves security by preventing users from accessing sensitive information without being properly authenticated.

SIT-5775 Deployed

Show Trending Events by Location

The feature allows users to view trending events directly on the app's homepage without having to select a location. This enhancement provides a more streamlined experience for users who want to explore popular events without being prompted to choose a location.

SIT-5808 Deployed

Registration Form Fix

The feature resolves an issue where adding a registration form to an event page would cause the form to malfunction and display an error message. This fix ensures that the registration form works correctly on event pages.

SIT-5774 Deployed

Error Handling for Incorrect Credentials

When entering login credentials during the checkout process, users will now see an error message if their information is incorrect. This ensures a clear and secure experience for users attempting to complete a purchase with invalid login details.

SIT-5667 Deployed

Delete User Account

The "Delete Account" feature in the profile section has been fixed to properly delete user accounts when clicked. This update ensures that users can successfully remove their accounts from our platform.

SIT-5670 Deployed

Process Ticket Payments

The Android POS app's checkout feature has been fixed to properly process transactions, allowing users to successfully complete purchases without any issues. This update resolves the problem where clicking "Checkout" after adding tickets would not trigger any action.

SIT-5666 Deployed

Show Back Arrow and Info

The "Event Page" feature now displays the back arrow and information icon correctly on mobile phones, ensuring a seamless user experience. This update resolves an issue where these essential elements were previously missing from the event page on phone browsers.

SIT-5698 Deployed

Fix App Landing Page Errors

The App Landing Page issue has been resolved, ensuring users can now access the application without encountering a 404 error. This fix improves the overall user experience and ensures seamless navigation to the app's main content.

SIT-5697 Deployed

Show Company Images

The My Account - Company Details page now displays company images, resolving the issue where they were previously hidden. This update improves the page's visual appeal and enhances user experience.

SIT-5669 Deployed

Event Page Frame Installer

This feature adds an interactive "Install Groups" iframe to sitickets.com/prime-time-sports, allowing users to easily access and manage their group bookings. The iframe is designed to be visually appealing and user-friendly, making it easier for customers to navigate and book sessions.

SIT-5668 Deployed

Menu Bar Overlap Resolution

The feature resolves an issue on iOS where menu items are overlapped by phone icons, making them non-clickable. This fix ensures that menu items can be easily accessed and interacted with without obstruction from the phone icons.

SIT-5665 Deployed

Optimize Image Display

The feature fixes an issue where images in the carousel on the SEO home page were becoming distorted, appearing stretched and pixelated. This fix ensures that images display correctly and maintain their original aspect ratio.

SIT-5704 Deployed

Cancel Confirmation Border

The Cart Page feature now includes borders around the "Cancel" button on the deletion confirmation pop-up, making it easier to distinguish and click. This change enhances user experience by providing clear visual cues for the action.

SIT-5703 Deployed

Display Missing Image Fix

The feature resolves an issue where the "No Fees on any tickets" image was missing from the load screen. This fix ensures that the expected image is now displayed correctly during the loading process.

SIT-5701 Deployed

Adjust Header Sizes

This feature updates the mobile app to make "HIGHLIGHT EVENTS" and "UPCOMING CLINCS" headers larger, aligning with the desktop experience where these titles are displayed at a standard size. This change improves readability on smaller screens.

SIT-5702 Deployed

Event Page Embedder

This feature creates dedicated event pages for PrimeTime Sports events, complete with embedded iFrames that allow users to view live sports sessions in an immersive and interactive environment. The feature enables seamless access to the events, providing a enhanced user experience.

SIT-5699 Deployed

Send NBA/NBA LP Emails

This feature enables the use of Reebok LP merchandise from the MLB and NBA leagues on our platform, allowing customers to purchase these items. Additionally, it facilitates the sending of two separate email notifications for these specific products.

SIT-5689 Deployed

Hide Section Information During Checkout

The feature fixes an issue where section information was incorrectly displayed during the checkout process on the Payment and Confirm Order pages in the iOS app. This improvement ensures that users are not distracted by unnecessary information during their payment experience.

SIT-5717 Deployed

Pay Method Selection

The feature resolves an issue where users on the mobile app's checkout page cannot select Google Pay or Apple Pay as a payment method. This fix allows users to successfully choose these popular payment options during checkout.

SIT-5684 Deployed

Correct Initial Date Range

When creating a new date filter, the feature now ensures that the correct date range is selected from the start, preventing incorrect dates from being applied. This improvement enhances the overall user experience and accuracy of the date filtering functionality.

SIT-5686 Deployed

Category Date Range Display

The feature fixes an issue where the selected date range on the calendar was not accurately reflected on the category page in the iOS app. This ensures that users can view the correct date range for their chosen categories.

SIT-5683 Deployed

Filter by Date Range

The category page event list now filters by date when a specific date range is applied. This ensures users see relevant events within their chosen timeframe.

SIT-5685 Deployed

Full Screen Calendar View

The iOS app now properly displays the calendar without any cutoffs, providing an improved user experience. This enhancement ensures that users can view the entire calendar without having to scroll or adjust their device settings.

SIT-5721 Deployed

Claim Now Button

This feature updates the "CLAIM NOW" call-to-action (CTA) on the Reebok MLB landing page to display in all capital letters, aligning with the NBA's branding style. The change improves consistency and visual appeal across the brand's marketing materials.

SIT-5705 Deployed

Auto Load Events

When viewing a sub-category page, users can now see additional events as they scroll down the page, improving the overall browsing experience. This enhancement ensures that relevant information is always available to users without requiring them to click through multiple pages.

SIT-5681 Deployed

Update Registration Form Fields

This feature updates the event details registration form to align with WebSphere (WS) version 2.0 standards, ensuring consistency and compatibility across different systems. The change allows for smoother integration and exchange of data between WS versions.

SIT-5718 Deployed

Update Customer Name

The feature updates the name associated with order 652290 to reflect DJ Callender's new name. This change ensures accurate information is reflected in SoccerEx's records.

SIT-5688 Deployed

Show Order ID After Placement

This feature resolves an issue where the final order ID was not visible on the thank-you page after a successful order placement in our iOS app. Now, customers can view their complete order details, including the final order ID, after completing a purchase.

SIT-5706 Deployed

Load Only Once

The feature fixes an issue where clicking "View More" on a category page repeatedly loads the same events, causing unnecessary duplication. This improvement ensures that users see new events when they click "View More", rather than re-loading existing ones.

SIT-5680 Deployed

Fix Broken Cart Buttons

The new checkout functionality has been updated to improve mobile browser compatibility, ensuring that users can successfully complete their purchases from the cart page. This enhancement resolves issues with the "Checkout" and "Continue Shopping" buttons not working properly on mobile devices.

SIT-5710 Deployed

Mobile Logout Button

The new mobile log out feature allows users to easily exit the app by tapping the "Log Out" button located at the bottom of each screen. This change simplifies the logout process and provides a more intuitive user experience on mobile devices.

SIT-5713 Deployed

Apply Date Button Visibility

The feature improves the discover page by ensuring that the "Apply" button for date selections on the calendar is always visible and accessible without requiring users to scroll down. This enhancement simplifies the user experience and makes it easier to apply selected dates.

SIT-5596 Deployed

Location Pop Up Display

The "My Account" feature now displays the location pop-up correctly when clicked. This improvement resolves an issue where the location information was previously hidden after clicking on it in the account settings section.

SIT-5709 Deployed

Add Tickets from Events

This feature allows users to easily add multiple tickets from different events to their cart on the cart page, streamlining the checkout process. The updated functionality enables seamless selection and addition of various event tickets in one go.

SIT-5711 Deployed

Show Event Times

The new feature enhances the sports category page by displaying the date and time of upcoming events. This improvement provides users with more context and helps them plan their viewing schedule.

SIT-5708 Deployed

Location-Based Refresh

The feature fixes an issue where the event list on the Discover page doesn't refresh when the user changes their location in iOS Safari. This ensures that users see up-to-date information regardless of their device's location.

SIT-5593 Deployed

Event Registration Status Update

This feature updates the "HUSTLIN' EAGLES FALL AAU" event under Upcoming Events to reflect that registration is closed, with a red "Registration Closed" button.

SIT-5662 Deployed

Mobile Slider Fix

The Internal Ad Slider feature has been fixed to resolve the issue where it was broken on mobile devices. Users can now view and interact with internal ads seamlessly across various platforms.

SIT-5588 Deployed

Open Links from Menu

The feature improves the search engine optimization (SEO) of links on iOS Safari by ensuring that category pages and sub-pages can be accessed correctly from the hamburger menu. This fix resolves an issue where these pages were not working as expected in previous versions of the app.

SIT-5580 Deployed

Resolve Order Errors

This feature resolves an issue where listing an item for sale on the site would display an error message in the "PSL" section of the user's account. The fix ensures that users can successfully list items for sale without encountering this error.

SIT-5590 Deployed

Footer Link Grouping

The "Footer" feature now groups its links together in a more organized manner, making it easier to navigate. This change also ensures that the footer collapses when not needed, providing a cleaner user experience.

SIT-5579 Deployed

Postseason Venue Display Fix

The feature resolves an issue where the object "[object Object]" was mistakenly displayed as the venue in postseason reservation sections within the "My Account" section. This has been corrected to display the correct venue information.

SIT-5597 Deployed

Delete Account Pop-up

When you click the "Delete Account" button, the confirmation popup should now appear as expected. This fix ensures that users are prompted to confirm their account deletion before proceeding.

SIT-5621 Deployed

Align Links Properly

The feature improves the alignment of "Terms of Use" and "Privacy" links during checkout on mobile browsers, ensuring a more streamlined user experience. This enhancement enhances the overall usability and accessibility of the e-commerce platform on smaller screens.

SIT-5658 Deployed

Update Event Status

This feature allows users to manually update the status of an event on Sitickets. It enables administrators to change the status of specific events from one value to another, providing more control over event management.

SIT-5631 Deployed

Remove Header Link

The "CHG - USEF LP" feature removes the link to the official ticket partner and call-to-action (CTA) from the header on the USEF landing page. This change simplifies the page layout and improves user experience.

SIT-5584 Deployed

Repopulate Event List

When you switch between sub-categories on the NFL page and return, event details are no longer visible. This feature aims to resolve the issue where events stop displaying after navigating away from the NFL category.

SIT-5582 Deployed

Date Filter Option

The new feature improves the user experience on the Sports page by making the date filter option more accessible. When users click on the "Filter" option, they can now see and select from various date ranges to customize their viewing experience.

SIT-5620 Deployed

Show Ticket Group Quantity

On iOS Safari, users can now see the quantity of tickets selected from a group when choosing an event ticket. This change improves the user experience by providing more accurate information about their selection.

SIT-5577 Deployed

Account Header Display

The new feature ensures that the site's header section remains visible and accessible even when users navigate to the "My Account" section. This improvement enhances user experience by maintaining a consistent layout throughout the application.

SIT-5618 Deployed

Events Across Categories

The Sports page now correctly displays relevant event listings from other categories, such as concerts, rather than just sports-related events. This ensures that users see a broader range of events when searching by location or browsing trending and featured sections.

SIT-5569 Deployed

Setup XCode Cloud Pipeline

This feature allows users to set up and integrate XCode Cloud into their iOS native apps, enabling seamless development and deployment of their mobile applications.

SIT-5576 Deployed

Go Back to Profile

The "Arrow Back" feature has been fixed to work correctly in the My Account section, allowing users to navigate back to previous pages such as Profile and My Tickets. This improvement resolves an issue where the arrow back functionality was not working across all relevant pages.

SIT-5619 Deployed

Allow Guest Checkout

When checking out as a guest, the system should not log you in automatically and allow you to proceed without creating an account. Instead, it should display a "Logout" option in My Account, enabling users to exit the application without being logged in.

SIT-5578 Deployed

Fix Redirect on Password Reset

When resetting a password on the SEO site, users are redirected to QA1 instead of their intended login page. This issue has been resolved, ensuring that users can successfully reset their passwords without being redirected to an incorrect page.

SIT-5608 Deployed

Address Settings

the "Primary" radio button is now below its column heading, while the "Add Address" button moves to the bottom left corner and a dropdown arrow for additional addresses appears at the bottom right.

SIT-5572 Deployed

Event Accessibility After Cancellation

This feature fixes an issue where an event can still be accessed after being canceled and unbroadcasted, even if it's not visible to attendees. It ensures that events are accurately reflected as cancelled and inaccessible when they should be.

SIT-5575 Deployed

Item Removal Timer

This feature addresses an issue where items would remain in the cart even after a timer expires, ensuring that products are properly removed as intended. The fix resolves this problem to provide a smoother shopping experience for users.

SIT-5566 Deployed

Cart Empty Continue Button

The feature addresses an issue where the "Continue Shopping" button on product pages doesn't function correctly when the user's cart is empty. This improvement ensures that users can still explore other products without being prompted to add items to their cart.

SIT-5653 Deployed

View Reebok NBA Tickets

The Reebok LP Assets feature allows users to access and manage their Reebok NBA tickets on the SITickets.com platform. This update enables customers to easily view and track their ticket information in one place.

SIT-5614 Deployed

Scroll Down Fix for iOS

The iOS mobile app for the Web Services (WS) application now allows users to scroll down without any issues. This hotfix resolves an earlier problem where scrolling was not possible downwards on the iOS mobile app.

SIT-5567 Deployed

Remove Cart Contents Timer

The new feature fixes an issue where the cart timer would remain visible even after the cart contents were cleared. This ensures that the timer is updated in real-time to reflect any changes to the cart.

SIT-5565 Deployed

Continue Shopping from Cart

This feature resolves an issue where users were unable to proceed with "Continue Shopping" or "Checkout" from the cart page due to SEO limitations. It now allows for seamless navigation between these options on the cart page.

SIT-5654 Deployed

Mobile Responsive Design

The "Cuppa Joe" feature has been updated to provide a better user experience on mobile devices, ensuring that the application remains accessible and usable across various screen sizes. This change improves the overall responsiveness of the update, providing a seamless experience for users on-the-go.

SIT-5568 Deployed

Dynamic Sub-Category Loading

This feature resolves an issue where data on sub-category pages doesn't load properly after the initial event listing, causing grey cells to appear when scrolling. It now loads additional data as you scroll down the page.

SIT-5612 Deployed

Transfer to Wallet Details

This feature adds two new columns to the BoxOffice.superticket_content_items table, allowing users to track and manage their pending mint and transfer transactions in one place. This enables easier organization and management of these types of transactions within the platform.

SIT-5652 Deployed

Date Range Highlighting

When selecting a date range on a category page's calendar, the chosen dates are not retained when the calendar is reopened. This feature now highlights and retains previously selected dates, ensuring consistency across multiple interactions with the calendar.

SIT-5626 Deployed

Order Confirmation Message

This feature adds an additional text message to the thank-you page that appears after a customer places an order, which was previously missing in QA1 and production environments.

SIT-5625 Deployed

Mobile Header Variance

On mobile devices, the "My Account" section now displays a consistent and improved header across all related pages. This change enhances user experience by providing a more cohesive and intuitive navigation on smaller screens.

SIT-5598 Deployed

Load More Events on Category

The "View More" feature on the Category page now loads additional events for users to explore. This enhancement improves the overall user experience by providing more content options within the category page.

SIT-5599 Deployed

Category Page Refresh

When viewing event lists on different category pages, the content doesn't update automatically. To see the correct events, you need to manually refresh the page.

SIT-5627 Deployed

Search Functionality Fix

The search feature on the sitickets.com website is currently returning a 404 error when accessed through a mobile browser, preventing users from searching for tickets.

SIT-5607 Deployed

View Company Profile

The "Company Details" link on the user's account profile page is currently not functional. This feature aims to resolve this issue and provide users with access to view their company details.

SIT-5623 Deployed

Add Event Details

The new feature allows users to add events to their schedule, including the 2023 APP U.S. Indoor Championships, which marks the return of the APP Tour to its hometown in Chicago. This event will be the first and only indoor competition on the tour this season, offering opportunities for amateurs of all ages and skill levels to compete alongside top athletes.

SIT-5605 Deployed

Live Link Updates

The feature resolves an issue where users were unable to access the company's privacy policy and terms of use from the My Account page. The updated feature now correctly displays these links, ensuring users can easily view important information about their account and data protection.

SIT-5617 Deployed

Recalculate Tax After Discount

This feature ensures that taxes are recalculated accurately when discounts are applied to tickets, providing a more accurate total cost for users. Previously, taxes remained unchanged even after applying a discount, resulting in incorrect totals.

SIT-5602 Deployed

Selectable Month Arrows

The feature fixes an issue on the calendar where users couldn't select previous or future months due to missing arrows. This update now allows users to easily navigate through different time periods by selecting from a range of available month options.

SIT-5647 Deployed

Fix App Image Display

Our team has identified some issues with your app on iOS devices, including images displayed as "?" in a box. Please review the provided details and follow the next steps to resolve these issues.

SIT-5604 Deployed

Adjust Logout Button Size

The "Logout button size" feature increases the size of the logout button to improve user experience and accessibility. This change aims to make it easier for users to click on the logout option.

SIT-5646 Deployed

Search Functionality Fix

When searching for content on the mobile app, clicking on the search magnifying glass icon now correctly directs users to the search results page instead of displaying a 404 error. This improvement enhances the overall user experience and facilitates seamless navigation within the app.

SIT-5650 Deployed

Apply Discount Code Display

This feature ensures that when a discount code is applied during the checkout process, its value is accurately reflected in the subtotal. The updated subtotal now clearly displays the discounted amount, providing a more accurate total for customers to review and complete their purchase.

SIT-5639 Deployed

Event Feed API Recovery

The Mcclatchy Event Feed API has been fixed to resolve an issue where it was returning an empty array for successful requests, causing widgets on GoGamecocks pages to break. The fix ensures that the API now returns accurate data as expected.

SIT-5638 Archived

Add Gamecocks Teams to Event

This feature enables the Event Feed Widget to display live updates and scores for Gamecocks Men's Basketball, Women's Basketball, and Baseball teams. It adds API endpoints and performer IDs to provide real-time information from these sports categories.

SIT-5651 Deployed

Reset Calendar Date

The feature resolves an issue where resetting a date on a category page's calendar would display "Invalid DateTime" instead of clearing the selection. This fix ensures that clicking 'Reset' on the calendar correctly clears the chosen date.

SIT-5641 Deployed

Confirm Order Delay

When a customer confirms their order, the system briefly re-renders the confirm order page for a few seconds before redirecting them to a "thank you" page. This ensures that the user has seen confirmation of their order before being taken to a completion screen.

SIT-5640 Deployed

Just Missed Out Redirect

When a ticket is not available, users are shown a "Just Missed Out" message before being redirected to an error page displaying a 404 status.

SIT-5636 Deployed

Official Ticket Partner Label

This feature adds an "Official Ticket Partner" label to the header on both mobile and desktop devices, improving readability and responsiveness. The label is now centered on desktop and mobile, ensuring that important information is easily accessible on all platforms.

SIT-5645 Deployed

Centered Header Elements

This feature improves the usability and layout of the USEF Landing Page, addressing issues such as centered images, consistent font sizes, and proper alignment of header elements. The updated page now provides a more polished user experience across desktop and mobile devices.

SIT-5501 Deployed

Dynamic Input Field Types

This feature resolves an issue where users couldn't change the type of the first input field on a registration form from text to dropdown or radio buttons. It now allows users to easily switch between these input types without losing access to their values.

SIT-5642 Deployed

Adjust Apply Filter Button Size

The Secondary Event Page feature adjusts the width and color of the "Apply Filter" button to improve user experience on the new WS 2.0 site. This change enhances accessibility and visual consistency across the platform.

SIT-5504 Deployed

Embed HappSnow iFrame

This feature creates a custom landing page with SI Tickets' main header and footer, embedding the HappSnow iframe to match the look and feel of the SI Tickets website. The updated iframe code is now embedded in the page, allowing for seamless integration between the two platforms.

SIT-5643 Deployed

Show Total Price on Checkout

The feature fixes an issue where the total price of an order was not displayed correctly on the "Confirm Order" step when using iOS Safari or the app. This ensures that customers can accurately review their order totals before completing their purchase.

SIT-5494 Deployed

Save Mandatory Fields

The feature fixes an issue where, after submitting a registration form with required fields, the fields are incorrectly displayed as non-required on subsequent page reloads. This problem was resolved without affecting the functionality of the sitickets application's checkout process.

SIT-5437 Deployed

Event Taxonomy Search

This feature allows users to search for events on SeatGeek's API using taxonomies, enabling them to filter results by category or ID. Users can now easily find specific types of events, such as "Monster Truck" events, using the provided API endpoints.

SIT-5500 Deployed

Display Dropdown Values

The feature fixes an issue with registration forms where dropdown menus do not display their intended values. This update resolves the problem for both dropdown selections and input fields such as email addresses and text inputs.

SIT-5498 Deployed

Prevent Crash on Tier Deletion

This feature fixes an issue with the registration form that caused it to crash when deleting a tier from a multi-tier checkout. The fix ensures a smooth user experience and prevents the form from crashing during this specific action.

SIT-5433 Deployed

Add UTM Source Field

This feature adds a new field to the users table, allowing users to track the source of their sign-up process through unique campaign identifiers. This enables more accurate tracking and analytics for user sign-ups.

SIT-5490 Deployed

Automated Ticket Resolution

This feature allows users to access the Madera LP page on SITickets.com, providing a centralized location for tracking and managing tickets. The due date is set for October 12th.

SIT-5493 Deployed

Dynamic Field Type Validation

When creating a registration form, the "Submit" button should remain enabled even if you switch a field from an "Input" type to a "Dropdown" type and then back to an "Input" type. This ensures that users can submit their form without interruption.

SIT-5434 Deployed

Live Production Sync

This feature updates changes from the staging environment to the Seatics Map and Home page of the WS 2.0 application, ensuring that users see the latest information. The update allows for seamless synchronization between development and production environments.

SIT-5429 Deployed

Update Terms and Conditions Date

This feature updates the terms and conditions for Reebok LP, changing the start date from October 1st to November 7th. This change ensures compliance with new requirements and provides clarity for users.

SIT-5489 Deployed

Sort Event Tiers

This feature updates the order of event tiers on the ticket page to prioritize "General Admission", allowing users to easily select this tier first. Additionally, it improves visual clarity by updating Tier images and fixing overlapping text on the Cover Photo Image.

SIT-5431 Deployed

Pass UTM Source to User

This feature enables the guest checkout API to pass and store UTM parameters in the user's database record, ensuring that tracking information is accurately recorded for users who complete a purchase without creating an account.

SIT-5423 Deployed

Update Event Status to Active

This feature allows event administrators to manually update the status of rescheduled events from "Rescheduled" to "Active", ensuring that Automated Performance Predictions (APP) events run smoothly and without disruptions. This change will prevent potential issues with scans at the APP Events venue in Houston Memorial Park.

SIT-5430 Deployed

Pass UTM Source During Signup

The /register API now supports passing and storing UTM parameters in the user's database record, allowing for accurate tracking of sign-up sources. This enhancement enables users to capture and analyze referral data from various marketing channels.

SIT-5425 Deployed

Registration Form Error Handling

When creating a new registration form on our website, users will now be able to successfully submit the form without encountering a 500 error. This fix resolves an issue that previously caused errors when trying to create and submit registration forms.

SIT-5491 Deployed

Multi-Attendee Radio Button Selection

This feature resolves an issue where radio buttons on a registration form do not function correctly when used by multiple attendees, instead pointing to the previous attendee's selection. It now allows each attendee to make their own independent selection from the radio button options.

SIT-5416 Deployed

Store Payment Method Data

This feature allows users to view the payment method used for each Stripe transaction in financial reports, providing more detailed insights into customer transactions. A new database table has been created to store this information, including columns for order type, payment type, and gateway (Stripe).

SIT-5418 Deployed

Page Load Data Fetching

This feature ensures that essential navigation elements like the footer and navbar are populated with data on each page, providing a seamless user experience. When loading individual pages beyond the homepage, the application now fetches and displays relevant content in these sections.

SIT-5420 Deployed

Change Font Color

This hotfix updates the font color from black to white on the page. The change aims to improve readability and visual clarity for users.

SIT-5492 Deployed

Radio Button Submission Lockout

When you select an option from a radio button group in a form, the "Submit" button should remain enabled. Currently, the "Submit" button is disabled when selecting a radio button option.

SIT-5421 Deployed

Remove Extra Space

This feature fixes an issue where an extra space was displayed on the home page of our website. The fix ensures that the content is now displayed correctly without any unnecessary whitespace.

SIT-5438 Deployed

Useful Links Page

This feature creates a dedicated landing page for the USEF LP, featuring essential assets and design elements, including a header logo and prominent call-to-action buttons. The resulting page provides an engaging experience for users to learn more about the event.

SIT-5439 Deployed

Remove Event from LP

This feature removes the Atlanta event from the League Play (LP) section, allowing users to customize their experience without the Atlanta event. This change enables users to tailor their League Play settings to their preferences.

SIT-5409 Deployed

Map View for Mobile

The feature resolves an issue where the map was blank on event pages when viewed on mobile devices. This fix improves the overall user experience by providing a functional and visible map view for users on smaller screens.

SIT-5480 Deployed

Update Libraries

This feature updates our application's libraries to their latest versions, ensuring we have access to the most secure and feature-rich codebase. This update improves overall stability and performance of our application.

SIT-5478 Deployed

Image Size Validation

This feature ensures that images retrieved from a Content Delivery Network (CDN) are displayed at their intended sizes across the website. It aims to standardize image sizes to maintain a consistent visual experience for users.

SIT-5544 Deployed

Date Selection Highlighting

The new SEO site feature now correctly highlights the selected date on the calendar. This improvement enhances user experience and makes it easier to select specific dates for search engine optimization purposes.

SIT-5543 Deployed

Calendar Label Clarity

The new calendar feature now displays labels and icons without overlapping, providing a clearer visual representation of dates and ranges. This improvement enhances the overall user experience by reducing clutter and making it easier to read and understand the calendar layout.

SIT-5547 Deployed

Load More Events on Scroll

The feature enhances the Discover Page by enabling lazy loading, which loads additional events as the user scrolls to the bottom of the page. This improvement aims to provide users with more relevant event listings without requiring them to click through multiple pages.

SIT-5534 Deployed

Display QR Code Expiration Dates

When viewing tickets with a QR code, the "Refridgerator" word should not be displayed. This ensures that ticket information is accurately represented without any misleading or extraneous text.

SIT-5533 Deployed

Resolve Sports Subcategory Errors

This feature resolves an issue where some sport subcategories were incorrectly displayed with error messages on the website. It now correctly displays these categories without any errors.

SIT-5532 Deployed

Update Global Rules

Fixed an issue where administrators were unable to update Global Rules from the admin panel in production. This hotfix resolves the bug, allowing admins to now successfully edit Global Rules from the admin panel.

SIT-5546 Deployed

Apply Distance Query Parameter

The Discover page now applies the default distance query parameter of 50 miles on both Legacy QA and SEO sites, ensuring consistent search results across platforms. This change resolves an issue where this parameter was not applied as expected on SEO Site.

SIT-5529 Deployed

Remove Dallas Event

This feature removes the "Dallas Event" from the LP, allowing users to access and view other events. The update simplifies the event selection process for users.

SIT-5530 Deployed

Add Event Details

The LP Clovis feature adds a new event to the landing page, showcasing Lil' Hoopsters from January 6 to February 4, 2024, at CLOVIS WEST HS in Fresno, CA. This updated content includes a revised call-to-action (CTA) on the landing page.

SIT-5531 Deployed

Default Drop Down Values Display

The feature fixes an issue where the default values for dropdown selections on the Discover page do not appear on initial page load. This improvement enhances the user experience by providing accurate and complete information from the start.

SIT-5329 Deployed

Identify Transaction Details

This feature enhances the integration with Riskified by ensuring that Charge ID is sent as an object in payment details for Stripe gateway transactions. This allows Riskified to identify specific sub-categories of payments, such as Google Pay or Apple Pay, and also account for credit card bin prefixes like '000000'.

SIT-5334 Deployed

Auto Capture Fix

This feature resolves an issue where orders placed through the Point of Sale (POS) system are successfully processed, but the backend attempts to capture the same amount again, resulting in a failed order notification. The fix ensures that the POS payment is correctly recorded and not re-captured by the backend.

SIT-5331 Deployed

Return Stripe Processed Payment Methods

The updated API now returns processed payment methods from Stripe, including Google Pay, Apple Pay, and credit card information, making it easier to view and manage ticket payments. This change enhances the user experience by providing more detailed and accurate payment method information.

SIT-5524 Deployed

Redirect to PSL Page

The postseason page now correctly redirects from /reservation to /psl, resolving the 404 error. This change improves user experience by ensuring that users are directed to the intended postseason page.

SIT-5526 Deployed

Location-Based Event Filtering

The feature ensures that the "Trending Events" section in the Sports category does not show events without a selected location. This prevents users from viewing irrelevant content until they have chosen a location.

SIT-5525 Deployed

Category Page Event Display

This feature ensures that events displayed under category pages match between the Search Engine Optimization (SEO) site and the legacy Quality Assurance (QA) site, providing a consistent user experience.

SIT-5561 Deployed

Same List Display Across Categories

This feature ensures that the same list of sports events is consistently displayed across all sub-category pages within specific sports categories, such as NFL and NHL. This provides a unified viewing experience for users navigating these sub-pages.

SIT-5319 Deployed

Review and Reorder Imports

The home page feature now includes a final review section that allows users to view and manage comments, console logs, and imported files in a reorganized order. This updated layout also highlights current files alongside newly added ones.

SIT-5559 Deployed

Show Nearby Events

The "Events Near" feature has been fixed to display correctly on all pages when a user selects their location. Previously, users would see a grayed-out section instead of the event listings they were expecting.

SIT-5528 Deployed

Remove VIP Label from Tickets

This feature removes the confusing "2X VIP" labels from all Business Order ticket fields, providing a cleaner and more intuitive user experience. Customers will now see clear, descriptive labels on each field instead of this redundant text.

SIT-5336 Deployed

Integrate with Third Party Apps

This feature enables seamless integration between our application and backend services, ensuring secure and efficient data exchange. The updated backend infrastructure supports improved performance and reliability in our APP integration.

SIT-5527 Deployed

Location-Based Event Refresh

This feature improves the search results for events by ensuring that events specific to a selected location are correctly fetched and displayed, rather than showing events from other locations. This enhancement enhances the overall user experience on sports category pages.

SIT-5564 Deployed

Display Border on Continue Shopping

The "Continue Shopping" button in the cart now displays borders, making it easier to visually distinguish from other buttons. This improvement enhances the overall user experience when adding items to the cart.

SIT-5355 Deployed

Increase API Request Limit

The Event Feed API has been improved to increase its limit from 4 to 6, allowing for more data to be retrieved without hitting rate limits. This change should resolve issues experienced by Mcclatchy engineers when using the API.

SIT-5327 Deployed

Event Carousel Updates

The APP Houston Open feature allows users to view information about upcoming events in Houston, including the 2023 APP Houston Open, which takes place from November 29 to December 3. The event page includes details and ticketing links for the pickleball tournament.

SIT-5562 Deployed

Auto Truncate Ticket Group Text

When viewing a ticket group, the feature now prevents text from being cut off by automatically expanding the content area to fit the entire text. This improvement enhances the readability and user experience of ticket groups.

SIT-5555 Deployed

Enable Continue Button After Edit

When logging into the SEO site, if you enter an incorrect value and then edit it, the "Continue" button should remain enabled. However, currently, the button remains disabled after editing the incorrect value.

SIT-5521 Deployed

Test Environment Switcher

This feature introduces a new Quality Assurance (QA) application for both Android and iOS devices, allowing users to easily test and debug their mobile apps. The app provides an intuitive interface for testing various app functionalities, helping developers identify and fix issues before they reach production.

SIT-5311 Deployed

Server Side API Calls

This feature migrates API requests from client-side to server-side, allowing for more efficient and secure data retrieval in the Venue page. The change ensures that the page loads correctly on the NextJs migrated version of the webstore.

SIT-5554 Deployed

Show Log Out Button

The new SEO site update now displays the "Log Out" button, allowing users to securely exit the platform. This improvement enhances user experience and provides an additional layer of security for sensitive information.

SIT-5313 Deployed

Add Tax to Total

This feature adds tax calculation to Point of Sale transactions, ensuring that the total amount due, including tax, is correctly displayed and sent to the backend for payment processing. This resolves an issue where Stripe was not processing tax amounts for POS orders, leaving it unclear if taxes were applied.

SIT-5315 Deployed

Move Styled Components

The "Home Page" feature now uses a separate file for styled components, improving code organization and maintainability. This change does not impact the user experience or functionality of the home page.

SIT-5353 Deployed

Event Details with Start Time

This feature enhances the event feed API by allowing hosts to filter events based on specific criteria, such as start time and home team. This enables more precise search results for users when browsing upcoming or past events.

SIT-5354 Deployed

Generate Discount Codes

This feature generates a script that creates and emails discount codes to specific recipients, with customizable parameters such as expiration dates, amounts, and categories. The script can be used to create multiple types of discount codes for different events and promotions.

SIT-5516 Deployed

View Event Details

The Cuppa Joe Landing Page feature provides an engaging introduction to the Winter Classic event, offering users easy access to schedule information and additional details. This dedicated landing page aims to enhance user experience and promote the event through a unique and informative online presence.

SIT-5556 Deployed

Google Login Integration

The new login feature allows users to seamlessly log in to the app using their Google or Facebook credentials. This updated functionality resolves the issue where logging in with these providers was previously not working.

SIT-5557 Deployed

Event Venue Sync

The feature resolves an issue where certain venue pages were not displaying associated events, ensuring that users can view event details on relevant venues. This fix enables the correct display of related events for specific venues.

SIT-5316 Deployed

Manual Branch Updates

This feature allows users to update changes made in staging to their own branch manually, giving them more control over the development process. This change enables manual updates from staging to the user's branch without relying on automated processes.

SIT-5549 Deployed

Show Footer Links

The Performer Page now includes links to the SUPPORT, COMPANY, and SPORTS ILLUSTRATED sections in its footer, enhancing user experience with improved accessibility. This feature addresses a previously missing link that was part of the page's SEO requirements.

SIT-5347 Deployed

Abbreviated Month Display

This feature improves the App LP by aligning all date formats consistently, with abbreviated month names (e.g. Oct instead of October), to enhance user experience in the carousel.

SIT-5517 Deployed

Weightlifting Carousel Removal

The feature fixes an issue where Weightlifting was missing from the Top Picks carousel on the Sitickets Live homepage. It now correctly displays Weightlifting as part of the recommended workouts.

SIT-5305 Deployed

Order ID Lookup in Stripe

This feature allows merchants to look up an order ID on the Stripe platform during a Point of Sale transaction, making it easier to manage orders and process payments. This improvement also enhances email communications and admin access to payment methods like Apple Pay and Google Pay.

SIT-5290 Deployed

Global Pixel Placement

This feature integrates B2B and B2C pixels into Boxoffice LP and SI Tickets websites, ensuring that pixel codes are placed on all relevant pages across multiple domains to track user interactions effectively.

SIT-5309 Deployed

Sign Up Process

The SignUp feature has been successfully implemented in the NextJs migrated version of the webstore, allowing users to load and interact with the form without any issues. This update ensures a seamless user experience for sign-up processes on the revamped platform.

SIT-5298 Deployed

Checkout Route Migration Tool

The "Checkout Route Migration" feature ensures seamless checkout experiences for users on our NextJs-migrated webstore. This update resolves issues with checkout functionality to provide a smooth and reliable shopping experience.

SIT-5293 Deployed

Terms Page Upgrade

The "Migrate Terms Screen to NextJs" feature updates the Terms screen to use NextJs, ensuring that it loads correctly and retains its original functionality on page load. This change improves the performance and reliability of the Terms route.

SIT-5292 Deployed

Update Event City List

This feature updates the "Upcoming Events" section by adding Atlanta as a new location, and changes the button associated with it to remove the outdated reference to Philadelphia.

SIT-5257 Deployed

Error Handling on Checkout

When a payment is declined during checkout, the system will display an error message explaining that the card was declined due to unknown reasons or insufficient funds, and provide instructions for the customer to contact their card issuer. This feature aims to improve the user experience by providing clear and actionable information in case of payment errors.

SIT-5299 Deployed

Show Approved Orders Only

The feature resolves an issue with the Reports API where orders from Riskified were incorrectly displayed as approved when they were still undergoing fraud checks. This fix ensures that these orders are now correctly marked as pending review.

SIT-5398 Deployed

Hide Freestar Code

This feature removes the Freestar code from production environments, ensuring a cleaner and more streamlined user experience. The update ensures that sensitive information is no longer visible to users.

SIT-5400 Deployed

Link to Hudson Account

The Hudson Link feature provides users with a clear and direct connection to the relevant information and resources they need. This enhancement streamlines access to key data and tools, improving overall user experience and productivity.

SIT-5406 Deployed

Upload Vertical Ads

This feature enables the display of vertical ad spaces on the frontend, allowing users to view and interact with ads in a more comprehensive format. The update resolves an issue where these spaces were previously not being uploaded or displayed, providing a better user experience.

SIT-5393 Deployed

Add Event to App Landing

The new app landing page will feature an upcoming event section where users can view and RSVP to the "APP U.S. Indoor Championship" scheduled for November 29 - December 3. A call-to-action (CTA) button will be added to encourage users to sign up for the event when it becomes available.

SIT-5395 Deployed

Process Ticket Payments

The Android POS app's checkout feature has been fixed to correctly process payments after adding tickets. This resolves the issue where users were unable to complete transactions by clicking the "Checkout" button.

SIT-5255 Deployed

Payment Method Display on My

The Payment Element feature has been implemented on the My Account page, allowing users to view their previously used payment methods for Stripe orders in a consistent user interface. The API remains unchanged, still returning the payment method information in its original structure.

SIT-5286 Deployed

Privacy Route Migration

The feature migrates the Privacy screen to use Next.js, allowing it to function as intended with existing features and maintaining user privacy. This update enables seamless functionality on the Privacy route (/privacy) page.

SIT-5384 Deployed

Assign Box Office Ticket ID

A new field has been added to the registration form responses table, allowing users to link their ticket ID from Box Office. This feature enables seamless integration with Box Office ticket data.

SIT-5271 Deployed

Separate Checkout for Reservations

This feature separates the checkout process for reservations and tickets, ensuring that customers can complete each purchase individually without any issues. This change aims to improve the overall booking experience by providing more clarity and control during the checkout process.

SIT-5374 Deployed

Special Price Tax Override

This feature updates Stripe's tax calculations for Club SI events to use data from Avalara, ensuring accurate pricing and taxes are applied. It also includes an exception for special price tickets, allowing for the correct tax calculation if applicable.

SIT-5373 Deployed

Remove Venmo Restriction

This feature removes the Venmo-related text from the checkout process, allowing customers to proceed with their payment without being redirected to Venmo. The change simplifies the checkout experience for users who prefer PayPal or credit card payments.

SIT-5275 Deployed

Company Profile Fields

This feature allows users to create new fields in the companies table to store additional company information, such as payment details and contact information. The new fields include Payable, Received Date, Main POC Landing Page URL, Account Type, and Created_at timestamp, with default values set for each field.

SIT-5371 Deployed

Update Offer Terms

This feature updates the terms and conditions associated with Reebok offers, ensuring that users are aware of their rights and responsibilities when redeeming rewards or participating in promotions. The update aims to improve user transparency and trust in the platform.

SIT-5375 Deployed

Update Service Fee Label

This feature updates the "Service Fee" label to "Processing" on Club SI Event confirm orders, providing a more accurate and user-friendly representation of the fee. This change will be applied across all scenarios for testing purposes.

SIT-5369 Deployed

Exclude PSLs from Tax Quotes

This feature updates Stripe payments to exclude non-refundable deposits from tax calculations in all states, ensuring accurate tax quotes are generated. The change involves adding an Item Code to the Avalara integration, which is now applied globally without any negative impact.

SIT-5300 Deployed

Tag Management Tool

This feature ensures that MixPanel tags are properly implemented to track and analyze user behavior within our application. This enables accurate data collection and insights for future improvements and optimization.

SIT-5368 Deployed

Remove Double Messaging

This feature removes duplicate messaging on the Box Office Landing Page's Pricing section to provide a clearer and more streamlined user experience.

SIT-5367 Deployed

Event Merging Error Handling

The Admin Panel now displays an error message when attempting to merge two events, ensuring users are notified of the issue and can take corrective action. This fix addresses a previously encountered problem that prevented admins from successfully merging events.

SIT-5221 Deployed

Place Order with Discounts

When applying a full discount that matches the total order amount as a guest user, the "Place Order" button becomes unresponsive. This issue has been resolved, allowing users to successfully complete their checkout process with discounted orders.

SIT-5220 Deployed

Partial Discount Calculation Fix

This feature ensures that when partial discounts are applied to an order, the expected ticket subtotal accurately reflects the original price of the tickets. For example, if a guest orders 2 tickets at $20 each and receives a discount, the subtotal should still display "(QTY x $20)" instead of incorrectly displaying the discounted amount.

SIT-5223 Deployed

Update Event Location

This feature updates the list of upcoming events by removing St. Louis and adding New Jersey, with a new link provided for New Jersey. The "Coming Soon" label is also removed from the event.

SIT-5225 Deployed

Event Display Across Multiple Days

The POS app now displays multiday events correctly, showing all scheduled days of an event, rather than just the first day it was active. This change ensures that users can view and manage events across their entire duration.

SIT-5227 Deployed

Multi-Tier Ticket Scanning

When trying to scan a multitier ticket with multiple time slots that are valid for today, the system displays an error message "Ticket cannot be scanned yet". This issue is resolved when scanning regular tickets without start/end dates.

SIT-5226 Deployed

Multi-Day Ticket Rescan

When scanning multi-day event tickets, users may experience issues with the scanner failing on subsequent attempts. This feature resolves this issue, allowing users to successfully scan and access their tickets on both days of validity.

SIT-5217 Deployed

Event Header Customization

This feature updates event information on the APP LP - CHG page, moving St. Louis to the top of the list and changing its header copy to "APP Sunmed St. Louis Open". The small description is also revised to include the location "The Dwight" for the 2023 APP Sunmed St. Louis Open.

SIT-5144 Deployed

Load Order History Modal

The feature fixes issues with the Order History, Notes, and Add Note modals not loading when right-clicking on an order from CSP. This update allows users to view and add notes for orders without any functionality errors.

SIT-5214 Deployed

PSL Route Component Migration

The PSL screen has been successfully migrated to NextJs, ensuring that its components and previous functionalities work as expected on page load. This update provides a seamless user experience for those accessing the PSL route.

SIT-5145 Deployed

Limit Refund Credits

This feature allows administrators to add negative credit amounts for refunds, ensuring that users can receive credits for any amount they are owed. The change prevents the use of negative amounts as valid refund credits.

SIT-5219 Deployed

Error Handling for Full Transaction

When applying a unique discount that covers the entire transaction, the checkout process will now correctly display an error message instead of throwing a generic "Something went wrong" error. This ensures a more accurate and user-friendly experience for customers attempting to complete their purchase with such discounts.

SIT-5182 Deployed

Fan Guarantee Page Migration

The FanGuarantee screen has been successfully migrated to NextJs, ensuring its functionality and performance are maintained across various devices and platforms. The updated version now loads properly on page load and functions correctly within the SI Tickets App on Android and iOS.

SIT-5150 Deployed

Dynamic Ticket Link Update

When a ticket is transferred to the next user, the access link will no longer display the original ticket. This ensures that users can't access the old ticket after it has been reassigned.

SIT-5190 Deployed

Migrate Clovis to NextJs

This feature migrates the Clovis LP route (/cloviswesthoops) to use Next.js, ensuring all components work as expected and previous functionalities remain intact across Android and iOS devices. The update enables seamless page loading and proper functionality on the SI Tickets App.

SIT-5151 Deployed

Create Order from Payment

When payment is successfully processed for an order, it will now automatically create the order even if there's an issue with the address information. This fix ensures that customers can complete their purchases without being left in limbo.

SIT-5189 Deployed

Migrate APPUSA LP to NextJs

This feature migrates the APPUSA LP application to use Next.js, ensuring seamless functionality and compatibility across Android, iOS, and other platforms. The migration replaces existing components with new Next.js versions while maintaining original functionalities.

SIT-5185 Deployed

About Us Page Upgrade

The About screen has been successfully migrated to NextJs, ensuring that its components and previous functionalities work as expected across both Android and iOS devices. This update improves the overall performance and user experience of the SI Tickets App.

SIT-5187 Deployed

ViewMyTransferredTickets Upgrade

The ViewMyTransferredTickets feature has been migrated to NextJs, ensuring seamless functionality and compatibility across Android and iOS devices. The updated screen now loads efficiently with all components and original functionalities intact.

SIT-5207 Deployed

Auto-Code Merging

This feature resolves an issue where the pipeline's "bo-porta-app" was overriding User Acceptance Testing (UAT) results with Quality Assurance (QA) code. The fix ensures that UAT and QA test outcomes are now correctly displayed in the pipeline.

SIT-5176 Deployed

Handle Long Form Texts

This feature fixes an issue where the checkout process would fail when a Business Object (BO) event's registration form contained extremely long text. It ensures that the checkout process can now handle forms with longer text inputs without failing.

SIT-5175 Deployed

Event Page Migration

This feature migrates the Event screen to NextJs, ensuring seamless functionality and API requests for event information are handled on the server-side. The updated page is now compatible with both Android and iOS devices, maintaining previous functionalities.

SIT-5206 Deployed

Display Schedules for Teams

This feature ensures that schedules for teams with an unknown or "TBD" status are accurately displayed in the Mcclatchy widget. This improvement enhances the overall user experience by providing clear and consistent visibility into team availability.

SIT-5179 Deployed

Our Team Page Upgrade

The Migrate OurTeam Screen to NextJs feature updates the /meet-the-team route to use NextJs, ensuring all components work as expected and maintaining previous functionalities across Android and iOS devices.

SIT-5178 Deployed

NextJs Route Migration

The Maintenance screen has been migrated to use Next.js, allowing it to be observed and managed more efficiently. This change enables the screen's components to load on page load of the maintenance route.

SIT-5165 Deployed

Checkout Route Migration

The "Migrate Checkout Screen to NextJs" feature updates the checkout process to use NextJs, ensuring all components and subpages are migrated and working properly across Android, iOS, and other platforms. This change improves performance and functionality of the checkout experience.

SIT-5168 Deployed

Error Screen Migration

The Error Screen feature has been migrated to Next.js, allowing for improved performance and functionality on the /error route. This change enables a more streamlined user experience when encountering errors on the application.

SIT-5191 Deployed

Migrate Reebok Route to NextJs

This feature migrates the Reebok LP route to use Next.js, ensuring that its components and original functionalities work seamlessly across Android and iOS devices. The update improves the overall performance and user experience of the SI Tickets App.

SIT-5167 Deployed

Checkout Thanks Screen Upgrade

The "Migrate Checkout Thanks Screen to NextJs" feature updates the checkout process screen to use NextJs technology, ensuring seamless functionality across Android and iOS devices. This migration improves performance and maintains existing features of the checkout process.

SIT-5230 Deployed

Fix Checkout Progress Issues

This feature resolves an issue on the iOS version of our Point of Sale app where users encountered difficulties completing the checkout process. The fix allows customers to successfully proceed with their purchases on the mobile app.

SIT-5234 Deployed

Update Venue Image Gallery

This feature updates the venue images on Sitickets.com to include additional photos that better represent each venue, enhancing user experience and accuracy.

SIT-5232 Deployed

Accept Screenshot Payments

This feature allows users to take and accept screenshots from their iOS Point of Sale (POS) device, making it easier to document transactions and share information with others. This enhancement improves the overall user experience by providing more flexibility in capturing and sharing data on mobile devices.

SIT-5194 Deployed

SoccerEx Route Migration

The SoccerEx LP feature has been successfully migrated to NextJs, ensuring seamless functionality and compatibility across various platforms, including the SI Tickets App for Android and iOS. The migration preserves existing page load behavior and ensures proper working of its components.

SIT-5158 Deployed

Show Historical Reservations

This feature resolves an issue where old reservation orders from certain dates were not being displayed in the SI Tickets account for customer records. It now correctly displays all reservations, including those missing from July 14th to August 31st.

SIT-5200 Deployed

Event Venue Address Management

This feature updates the database to correctly associate an event location with its corresponding venue details, ensuring accurate display of addresses in various fields.

SIT-5160 Deployed

Wallet Credit Purchase Confirmation

When booking a ticket with wallet credits, customers will now receive a purchase confirmation email to ensure they have successfully completed the transaction. This feature resolves an issue where emails were not being sent for purchases made using wallet credits.

SIT-5161 Deployed

Enable Long Response Submission

The feature fixes an issue where the "Submit" button on the registration form becomes inactive when users select a long response. This ensures that the form can be submitted successfully even with lengthy responses.

SIT-5193 Deployed

ClubSI Route Migration

This feature migrates the ClubSI LP to use NextJs, ensuring seamless functionality and compatibility across Android and iOS devices. The update replaces existing components with new NextJs versions while preserving previous functionalities.

SIT-5154 Deployed

Reservation Order Confirmation Emails

This feature fixes an issue where customers who placed multiple orders using different payment methods were not receiving their future confirmation emails. It ensures that customers receive these emails for all order types, including those with wallet and PayPal payments.

SIT-5076 Deployed

Replace Reservation Banner

This feature replaces the existing banner on the reservations page with new, optimized banners that adapt to desktop and mobile screen sizes. The updated banners will improve the overall user experience on both devices.

SIT-5195 Deployed

Covers Page Load Fix

This feature migrates the Covers LP route to use Next.js, ensuring seamless functionality and compatibility across Android and iOS devices. The migration preserves existing features and ensures a smooth user experience on page load.

SIT-5196 Deployed

NextJs PredraftShowcase Migration

This feature migrates the PredraftShowcase LP to use NextJs, ensuring seamless functionality and compatibility across Android and iOS devices. The update enables proper working of previous functionalities while maintaining the page's overall performance on both platforms.

SIT-5070 Deployed

Stripe Payment Element Integration

This feature implements the Stripe Payment Element on our checkout page, allowing users to securely process payments using their credit card. The integration uses Stripe's React library and initializes payment processing with a client secret retrieved from API responses.

SIT-5072 Deployed

Replace Reservation URLs

The feature replaces the old URL "/reservations" with a new one "/psl", allowing users to access reservation information more easily. This change simplifies navigation and improves user experience.

SIT-5071 Deployed

Postseason Seat License Fee Display

This feature updates the language used on the Reservations Event Page to reflect changes in postseason seat license fees, ensuring consistency and accuracy. The update includes replacements on various sections of the page, including steps, VFS, and checkout processes.

SIT-5074 Deployed

Redirect to PSL Page

This feature redirects users attempting to access the reservations page (/reservations) to the PSL page (/psl), improving user experience and preventing potential issues.

SIT-5069 Deployed

Integrate Stripe Payment Data

This feature enables automatic setup of server-side payment methods using Stripe's Quickstart guide, ensuring seamless integration with Riskified's Customer Protection Service. It also adds a modal to the order view to display payment details directly from the Stripe API, and updates order confirmation emails to reflect the new payment method storage location.

SIT-5073 Deployed

Show Landing Page Results

The feature allows users to search for specific events related to pickleball and display the associated landing page as a result. This enables users to easily find and access information about various pickleball tournaments and events.

SIT-5059 Deployed

Venue Image Swapper

This feature allows event promoters to update the venue image for their events on SitTickets, ensuring consistency across multiple venues. The change takes effect starting from the week of July 24th.

SIT-5062 Deployed

Add Event Links

This feature allows users to add events to the platform's Local Produce (LP) section, enabling them to easily access information about upcoming events in Chicago and Philadelphia. The updated APP event page will include links and call-to-action buttons for each location.

SIT-5049 Deployed

Display Tier Quantities Correctly

This feature fixes an issue where the quantity of transferred tickets was not displayed correctly for multiple tiers, showing incorrect quantities for all but the first tier. Now, each tier included in the transfer will display its correct ticket quantity.

SIT-5063 Deployed

Check Order Level Mobile Link

The "Mobile Link Related Delivery Email" feature now correctly identifies and includes mobile links in delivery emails for orders with multiple tiers. This improvement resolves issues caused by the attribute being moved to the ticket groups array.

SIT-5085 Deployed

Show Timezone

30 AM) instead of "TBD" (To Be Determined). This change provides a more accurate and user-friendly display of event schedules.

SIT-5050 Deployed

Postseason License Seat Management

The Rebrand Post Season Reservations to PSL feature updates the URL for reservations from /reservations to /psl and makes corresponding changes to various pages across the site. This change aims to align with the new branding for postseason licenses and seats.

SIT-5089 Deployed

Add Multiple Ticket Groups

This feature adds a new table called "ticket_groups_datetimes" to store multiple timestamps for each ticket group in the Box Office system, allowing for more accurate tracking of events.

SIT-5044 Deployed

Server-Side Window Removal

This feature removes references to the "window" object from server-side code to prevent potential security vulnerabilities. It ensures that scripts executed on the server do not access window-related properties or functions.

SIT-5045 Deployed

Auto Save Documents

This feature provides guidance on how to implement persistence in solutions and documents, ensuring data is stored securely and efficiently. It outlines best practices for handling persistence, making it easier for users to manage their work.

SIT-5081 Deployed

Display Time Format Option

This feature updates the reschedule email to correctly display both the original event date and time, as well as the new event date and time in AM/PM format.

SIT-5080 Deployed

Order Confirmation Details

When purchasing a Product Subscription License (PSL), the Order Confirmation page was displaying an empty screen with missing order details such as the order ID. This issue has been resolved to display the necessary information on the Order Confirmation page after a successful PSL purchase.

SIT-5082 To Do

Re-add Cancelled Tickets to Inventory

When an order is cancelled, this feature automatically re-adds tickets from that order back into the inventory for future events. This ensures that reserved seats are not lost due to cancellations, allowing hosts to maintain a full seating capacity.

SIT-5143 Deployed

Update Refund Status on Order

When an order is marked as "Active", the refund status should automatically update to "No" if no refund has been processed. This ensures that the refund status accurately reflects the current state of the order.

SIT-5107 Deployed

Capitalize City Names

This feature capitalizes specific city names, such as "Louis in St. Louis" and "Philadelphia", making it easier for users to identify locations.

SIT-5105 Deployed

Talent Key Art Upload

This feature updates the copy on the LP page by removing the existing photo underneath the logo and replacing it with talent key art, while also updating the logo at the top of the webpage. The updated design will reflect the new logo provided to the team.

SIT-5135 Deployed

Replace Amazon Redirect Link

The feature replaces the Sports Illustrated (SI) shop link on the webstore homepage with its correct URL. This change ensures users are directed to the intended Sports Illustrated website instead of Amazon's sports section.

SIT-5133 Deployed

Cart Item Replacement Fix

This hotfix resolves an issue where cart item replacements were not working correctly for secondary tickets. It now allows users to properly update cart items when creating or editing secondary tickets.

SIT-5136 Deployed

Failed Order Exclusion from Reports

The Event Summary Report now accurately reflects failed orders, ensuring that customers see accurate information about their order status. This update resolves an issue where previously rejected or fraudulent orders were incorrectly displayed as valid on the report.

SIT-5111 Deployed

Scan Event Status Updates

On iOS devices, users cannot scan tickets for events with a rescheduled status of 4. However, they can still access the event's QR code to scan tickets after manually updating the status to "2".

SIT-5112 Deployed

Scan iOS Event Codes

This feature resolves an issue with printing Business Order (BO) event codes on iOS devices, allowing users to scan them successfully. The fix enables seamless scanning of printed BO event codes on mobile devices running the latest iOS version.

SIT-5096 Deployed

Multi-Day Tier Scanning

This feature enhances the Scan API to support multi-day tiers scans, ensuring accurate ticket validation across different timezones and allowing for scanning within multiple validity ranges. It also checks if tickets have already been scanned and compares today's date/time against tier validity ranges.

SIT-4946 Deployed

Manage Multiple User Roles

The McClatchey Widget feature has been implemented, allowing users to access and utilize the widget's functionality within our application. This enhancement improves overall user experience and enhances the tool's capabilities.

SIT-5142 Deployed

Update Refund Fields

When a refund is added, the system now correctly updates the "Credit Amount" field with the amount entered by the admin and sets the "Credited" field to "Yes", ensuring accurate tracking of refunds.

SIT-4941 Deployed

Update Event Links

The feature updates the link to the Texas Gridiron Classic upcoming events page for a more user-friendly experience. The change aims to improve accessibility and clarity for users navigating the event schedule.

SIT-4973 Deployed

Display Correct Date and Time

WS - Incorrect End date and time is displayed on checkout steps

SIT-5123 Deployed

Event Data Change Checker

This feature confirms whether master events with IDs 846393 and 849048 have been updated in the system after August 1st. It checks for changes to orders placed between this date range and related ticket groups and tickets.

SIT-4934 Deployed

Tickets Across All Tiers

The Event Summary Report now accurately counts tickets across all tiers of a multi-tier order, ensuring that the total number of tickets sold and left is reflected correctly. This change resolves an issue where previously, the report would show incorrect numbers for tickets sold and left.

SIT-4937 Deployed

Net Profit Calculation

Revenue - Fees. The feature aims to correct this issue and display the accurate net profit.

SIT-4978 Deployed

Hide Tiered Content

For users participating in the UA Elite 24 event, tiers with a "Hidden" status will be concealed from view on the Webstore, while still being accessible on the POS sell screen. This ensures that hidden tiers are not visible to customers browsing the webstore.

SIT-4977 Deployed

Disable Account Access

This feature ensures that disabling accounts is only accessible to users with the "Disable&Cancel" permission, allowing administrators to control who can perform this action. Roles without this permission will not be able to use the Disable Accounts option.

SIT-4961 Deployed

Update Private Event Visibility

This feature resolves an issue where updating an event from "Public" to "Unlisted" doesn't correctly update the broadcast field in master_events, allowing users to make their events private as intended. It ensures that changes to privacy settings are accurately reflected across all relevant systems.

SIT-5125 Deployed

Add Tier Correctly

This feature fixes an issue where adding a new tier to a Business Object (BO) Event resulted in the wrong tier being added instead of the intended one. The fix ensures that the correct tier is added when creating or modifying a multitier event page.

SIT-4980 Deployed

Store Stripe Data

This feature stores the unique transaction ID and payment token from Stripe on the database, allowing for easier tracking of transactions in the Box Office purchases section of the POS App. This update enables more accurate record-keeping and management of ticket sales.

SIT-5131 Deployed

Auto-Fill Registration Fields

The "Account Signup" feature has been fixed to resolve an error that prevented users from registering due to a missing default value for the "registration_platform" field in the database. This update allows users to successfully create new accounts again.

SIT-5130 Deployed

Transfer NFT to Wallet

This feature allows users to transfer their Superticket content items to a wallet, enabling secure and private ownership of digital tickets. The new table structure stores the minted status and associated IDs for each item.

SIT-5126 Deployed

Enable Report Downloads

The download button on reports has been fixed to enable it consistently, ensuring users can easily access and save their reports. This improvement resolves an issue where the button was sometimes disabled.

SIT-5116 Deployed

Remove July Events

This feature removes historical "July" events from the Lead Pipeline (LP) updates for prospects, providing a cleaner and more accurate view of current pipeline activity.

SIT-4965 Deployed

Past Event Archive

The feature now displays past Business Object (BO) events on the Web Services (WS) category pages, allowing users to view and analyze historical data.

SIT-5115 Deployed

Reset Forgotten Passwords

The "Forgot Password" feature has been fixed, allowing users to successfully reset their passwords through the BO API. This resolves an issue where users were unable to reset their passwords previously.

SIT-4959 Deployed

Add Tier Levels Dynamically

This feature fixes an issue where adding a new tier to a multi-tier event incorrectly adds a different tier instead. It ensures that the correct tier is added to the event when creating or modifying a multitier event.

SIT-5120 Deployed

Switch Between Fall Hoops

The feature updates the "Fall Hoops" selection option for the Clovis LP event link, allowing users to choose between two different hoop styles. This change enables more customization options for event participants and organizers.

SIT-5118 Deployed

Multi-Day Event Management

This feature allows users to view and manage multi-day events, such as the 2023 TRI-STAR KICKOFF CLASSIC - GIRLS, which spans from Friday, August 4 to Saturday, August 8. The feature enables Ushers to scan specific day events separately for internal use.

SIT-4917 Deployed

Event End Time Fix

This feature investigates why an Event URL broke due to incorrect event end times, allowing customers to access the event page despite the issue. A fix was implemented to resolve this problem and ensure accurate display of event end times on the webstore's event page.

SIT-4907 Deployed

Stay Cart Position

When adding a tier to the cart, the feature ensures that the user's current view and scroll position on the page remain unchanged, preventing any jumps or scrolling to the top of the component. This maintains a stable user experience, allowing users to continue viewing their content without disruption.

SIT-4913 Deployed

Disable and Cancel Button Visibility

This feature enhances the functionality of the application by adding an "Disable and Cancel" button that is only visible when the user has the required permissions. This change improves security and reduces potential errors caused by unauthorized access to sensitive actions.

SIT-4912 Deployed

Sync Time Zones Across Systems

This feature ensures consistency in displaying original dates and times across the Customer Service Portal (CSP) and database (DB), aligning the time zones to prevent discrepancies.

SIT-4908 Deployed

Remove Timezone from Reschedule Emails

This feature fixes an issue where events scheduled in Chicago Timezone (CST) were incorrectly displayed as Eastern Daylight Time (EDT) on reschedule emails. It now correctly displays the CST timezone for these events.

SIT-4902 Deployed

Event Schedule Updates

This feature updates the LP to reflect changes in upcoming events for prospects, including removing outdated information and adding new event details. It also makes adjustments to ticket links, promotional copy, and button visibility to improve user experience.

SIT-4901 Deployed

Event Ticket Availability Check

When creating a new event in the QA Portal, users may encounter an "Out of Tickets" or "Just Missed Out" error. This feature resolves this issue by allowing users to checkout tickets from new events without encountering these errors.

SIT-4899 Deployed

Display Tax Accurately

The feature fixes an issue where tax was incorrectly displayed as $0 in the payment checkout section of an event, even though it had been applied to the total cost. This change ensures that the correct tax amount is now accurately reflected in the payment summary.

SIT-4909 Deployed

Hide Event End Time

This feature removes the display of event end time on the webstore's box office events page, instead showing only the start time and venue information. This change will be applied to both guest and full confirmation emails sent by the system.

SIT-4890 Deployed

Show Checkout Button

When selecting multiple tickets from different tiers and then removing some of them, the "Checkout" button should remain visible instead of disappearing. This ensures users can easily proceed with checking out removed tickets without interruption.

SIT-4892 Deployed

Simplify Event List

St. Louis, Philadelphia, and Chicago. The corresponding event tile is also removed from the list.

SIT-4932 Deployed

Order Search Fix

The Order Search feature has been fixed to resolve the issue where the "Orders" tab would display as "Loading" without completing. This update improves the functionality of the search feature, allowing users to successfully view and manage their orders.

SIT-4924 Deployed

Event Search Duration Extension

This feature improves the search functionality for events that start immediately, ensuring they remain searchable until their scheduled end time. Previously, events stopped being searchable after approximately 10-15 minutes from their start time.

SIT-4887 Deployed

Multi-Tier Transfer Support

This feature allows users to transfer tickets across multiple tiers through a single API call, enabling more efficient and streamlined ticket management. When a ticket is transferred, all associated tiers are automatically included in the response.

SIT-4925 Deployed

Point Blog to Current Page

The "SI Tickets Blog" feature has been updated to point to the correct URL. This change ensures that users can access the blog from the SI Tickets dashboard without any issues.

SIT-4872 Deployed

Apply Discount Based on Total

The feature fixes an issue where a flat discount couldn't be applied if the total order value exceeded the lowest priced ticket price. It now applies discounts based on the total order value instead of individual ticket prices.

SIT-4871 Deployed

Update Event City Order

The feature removes the call-to-action (CTA) button on the Newport Beach event listing while keeping all other information intact. Additionally, Chicago has been added to the list of upcoming events after Philadelphia.

SIT-5033 Deployed

Search by Keywords

This feature allows users to refine their searches by adding specific keywords related to Under Armour products, making it easier to find the desired items. By using relevant keywords like "UA", "E24", and "Elite24", users can narrow down search results and quickly locate the products they're looking for.

SIT-4838 Deployed

Fast Payment Processing

This feature improves the speed and reliability of the Stripe payment processing system during POS checkouts. It aims to resolve issues where payments were previously taking too long or failing altogether.

SIT-4875 Deployed

Responsive Long Description Images

This feature improves the display of images within long descriptions on the Event Page, ensuring they remain full-screen and responsive on mobile devices.

SIT-4994 Deployed

Trigger Comped Ticket Emails

When a customer receives a complimentary ticket, they should receive an email notification with details about their order. This feature fixes the issue where customers were not receiving these emails.

SIT-5025 Deployed

Event Ticket Tier Management

The HS Cup Re-sort Ticket Tiers feature updates the ticket tier order for specific events to ensure accurate sorting and display. This change improves the overall user experience when viewing event tickets.

SIT-5020 Deployed

Trigger Missing Email Notifications

This feature fixes an issue where certain orders weren't receiving emails from the "Forty Under 40" event. It now triggers all missing emails for these orders by feeding the email proxy endpoint with order IDs and template names.

SIT-5019 Deployed

Trigger Missing Email Notifications

This feature fixes an issue where certain emails didn't send for specific orders. It now correctly triggers all missed emails using a new email proxy endpoint with order IDs and template names.

SIT-5000 Deployed

Event Listings Stay On Page

When viewing a venue page for a Buy One Get One (BO) event that hasn't ended yet, the event listing will remain on the page until the event time has passed. This ensures users can access the event details even after the event has concluded.

SIT-5001 Deployed

Format Timezones Ahead Correctly

This feature fixes an issue where the CST timezone was incorrectly displayed as UTC when viewing orders in the grid. It now correctly displays the CST timezone with the '+' symbol to indicate daylight saving time.

SIT-5027 Deployed

Box Office Company Details

This feature adds new columns to the Box Office Companies grid on the CSP page, allowing users to view additional information about each company, such as member ID, payout cadence, and commissioned rep. This enhancement provides more detailed insights into box office companies for better management and tracking.

SIT-5026 Deployed

Company Profile Fields

This feature allows users to create and store additional company information fields, such as PID, payment cadence, and legal company name, in the AC On boxoffice.companies table. These new fields will have default values of null, providing a foundation for future data entry and management.

SIT-4985 Deployed

Link Payment Methods

"payment_method" and "usher_id", which allow for more accurate tracking of ticket sales and user authentication. These changes improve data consistency and reliability in the database.

SIT-4990 Deployed

Allow Registration Checkout

When filling out the registration form for an event, users should be able to successfully complete checkout without being redirected back to the event page. This fix resolves the issue where users were unable to proceed with payment after completing the registration form.

SIT-4988 Deployed

Transfer Ticket Notification

This feature fixes an issue where transferring tickets did not trigger emails for both the sender and receiver. Now, when a ticket is transferred, both parties will receive automated email notifications confirming the transfer.

SIT-4835 Deployed

BOE Admin Dashboard

The "HOTFIX - BO Event Creation and Edition are failing" feature resolves an issue where users were unable to create or edit Business Object (BO) events. This fix improves the functionality of BO event creation and edition, allowing users to successfully create and manage these events.

SIT-4863 Deployed

Split Tax Per Tier

The feature fixes an issue where the total tax charged for all tiers during checkout is not accurately displayed on the Event Sales Report, showing full tax amounts instead of split per tier. This change ensures that the correct tax amount is reflected for each order on the report.

SIT-4862 Deployed

Add Video to Top Image

This feature adds a video to the top image of the SoccereX page, enhancing user experience and providing an additional layer of engagement. The update is intended to be a minor change with minimal impact on existing functionality.

SIT-4867 Deployed

Display Multiple Tier Items

The feature ensures that when an order contains tickets for multiple tiers with different prices, the correct pricing information is displayed on the Riskified checkout page. This prevents users from seeing incorrect prices for items in different tiers.

SIT-4868 Deployed

Show Multiple Tier Details

The feature enhances the CSP grid to display multiple tiers for multi-tier orders in one view, allowing users to see detailed information about each tier without having to click on individual sections. This change improves the user experience by providing a more comprehensive overview of order details at page load.

SIT-4878 Deployed

NFL Performer Slugs Integration

The Gaming Intelligence widget now allows users to configure the URL with NFL performer slugs, enabling customization of the widget's content. This update also includes an option to add a start date variable and API endpoint for more flexible data retrieval.

SIT-4881 Deployed

Under Armour Event Search

This feature allows users to search for Under Armour events and Elite 24 AC On events by typing "Under Armour" or "Elite 24" in the search bar on the webstore, making these specific events easily discoverable.

SIT-5017 Deployed

Transaction Storage Fee Removal

This feature fixes an issue with Stripe's transaction storage fees, ensuring accurate and reliable processing of transactions. The update resolves a charge discrepancy that was previously affecting users' accounts.

SIT-4880 Deployed

Event End Time Fix

F1 - Event End Time Bug

SIT-4879 Deployed

Replace Venue Banner

The Texas Gridiron Classic has updated the venue asset for Harold Patterson Park, replacing the old banner with a new image from sitickets.com.

SIT-5016 Deployed

Update Comped Ticket Payment Status

This feature updates the payment status for past and future complimentary tickets sold at Soccerex event 791171 from "Authorized" to "Success", ensuring accurate order tracking. The change will also prevent orders with this status from being incorrectly returned in a query.

SIT-5002 Deployed

Trigger Historical Email Resend

This feature fixes an issue with email delivery for SoccerEX competitions, ensuring that all missed emails from July 17th are resent to users. It achieves this by triggering a query that retrieves and re-sends emails associated with specific orders and payment statuses.

SIT-5038 Deployed

Managed Next

This feature optimizes the serving of our Next.js website for efficient performance and best practices, ensuring a seamless user experience. It involves managing the underlying infrastructure to deliver a faster and more reliable online presence.

SIT-5003 Deployed

Order Grip Failure Recovery

The CSP Order grip failed on monileLink has been resolved, ensuring that customers can now successfully place orders through this feature. This fix improves the overall user experience and resolves any issues related to order placement.

SIT-4883 Deployed

Event End Date Filtering

The Live Tickets API has been updated to compare end times to UTC time, ensuring that live ticket data is sent to the event page for current and future events, while excluding ended events with set end dates. This change also prevents events with no end date from displaying after 12 hours past their start time.

SIT-4845 Deployed

Reader Sync Fix

The iOS POS App now resolves an issue where the app would crash when users clicked on the "Reader Sync" icon. This fix improves the overall stability and functionality of the app.

SIT-5005 Archived

Test Automation Deployment

This feature enables automated testing of newly deployed applications, ensuring seamless integration and reducing manual testing efforts. It streamlines the deployment process by automatically triggering tests after each update.

SIT-4848 Deployed

Reschedule Time Accuracy Fix

When rescheduling an event, the correct new time is not reflected in both the reschedule and cancellation emails. This issue causes the cancellation email to display an incorrect time, even after the event has been successfully rescheduled.

SIT-4849 Deployed

Reschedule Event Time Display

30 PM instead of the correct 9:30 AM.

SIT-4801 Deployed

Mobile Sticky Checkout Button

This feature improves the user experience on the Box Office event page by allowing users to scroll through products without being taken back to the top of the page when adding quantity. The checkout button is also made sticky, staying visible at the bottom of the screen after clicking on any tier or product.

SIT-4790 Deployed

Change Refund Status

This feature adds a new right-click option to the orders grid, allowing customers service providers (CSPs) to change the refund status of an order. The "Change Refund Status" action opens a modal screen with options to update the status to 'Yes', 'No', or 'Partial', and saves the changes when selected.

SIT-4789 Deployed

Refund Status Setter

This feature ensures that failed, canceled, or unconfirmed orders have a "Refund Status" of N/A when created, and prevents automatic refunds from being triggered. It also applies this setting to orders that are manually or automatically canceled in various scenarios.

SIT-4806 Deployed

Ticket Options Removal

When you purchase a new SuperTicket event ticket, the "Superticket", "View", "Transfer", and "Resell" options that were previously available under your tickets are now hidden.

SIT-4802 Deployed

Sell Scan Ticket Settings

The "Sell/Scan Tickets" feature allows users to edit the location and name of this option on the event management screen, providing easier access and customization for events. The title has also been updated to reflect its purpose.

SIT-4830 Deployed

Partner with Us Button

This feature introduces an affiliate marketing landing page (LP) that allows users to partner with the company by filling out a contact form after clicking on a "Partner with us" button. The updated LP includes new assets, revised copy, and reduced white space to improve user experience.

SIT-4792 Deployed

Add Order Fields

The new feature adds several fields to the Orders Grid on the Customer Service Portal (CSP), allowing for easier tracking and management of order details. The added fields include Order Status, Updated At, Refund Status, Credit Amount, Credit Date, Braintree Credit ID, and Refund Status Updated At.

SIT-4798 Deployed

Date Range Validation

The feature ensures that when a user selects a discount start date greater than the end date in the BO Portal, an error message will be displayed to prevent incorrect settings. This validation helps maintain data integrity and prevents potential errors in pricing calculations.

SIT-4793 Deployed

Capture Cancellation Timestamp

When an order is canceled, our system will now capture and record the exact date and time of the update in the "order_status_updated_at" field. This ensures a clear audit trail for tracking changes to order status.

SIT-4791 Deployed

Refund and Order Update History

This feature enhances the order history page by automatically updating and displaying changes to refund status and order status updated at, providing a more accurate and up-to-date view of order history.

SIT-4796 Deployed

Display Payment Info

The updated payment section of the checkout process now displays the user's payment information, ensuring a more secure and transparent transaction experience. This change improves the overall usability and trustworthiness of the checkout process for our users.

SIT-4826 Deployed

Implement Intersect Pixel Integration

This feature integrates VisiQ's pixel tracking code into our website, allowing for accurate visitor tracking and analysis. The script is added to the website's head and body elements, enabling seamless integration with VisiQ's platform.

SIT-4824 Deployed

Accept Transfer via Email

This feature fixes issues with accepting transfers via email and on the My Tickets page, ensuring that users can correctly accept transfers without errors or unauthorized access to ticket views.

SIT-4785 Deployed

Unhide Registration Options

The "Unhide 'Registration Forms' option" feature now makes the "Add a Registration Form" button visible on the left navigation bar of the event management screen. This change simplifies the process for users to access and create registration forms.

SIT-4832 Deployed

Create LP for Clovis Hoops

The new LP feature allows users to easily link and access design assets for Clovis Hoops LP. This streamlined process enables efficient collaboration and asset management within the platform.

SIT-4787 Deployed

Corrected End Time Display

This feature fixes an issue where event end times were incorrectly displayed in different time zones. It now accurately saves and displays end times based on the selected location's timezone.

SIT-4821 Deployed

Display Ticket Groups During Reschedule

When rescheduling a Business Object (BO) Event, the ticket groups that were previously displayed on the Event page are now hidden. This feature has been fixed to restore the display of ticket groups after an event is rescheduled.

SIT-4788 Deployed

Refund Status Tracking

This feature adds new fields to the database for tracking refund statuses, including the amount of credit applied and the date it was issued. The updated database will also include a field to track the Braintree credit ID associated with each refund.

SIT-4786 Deployed

Add Laravel API Origin

This feature allows the Laravel API to be added as an approved origin for the bo-users-api endpoint, enabling secure communication between the two systems. This update enhances security and facilitates seamless integration between the applications.

SIT-4827 Deployed

Show Venue Information

The SI Shop widget now displays the venue, city, and state fields correctly, resolving a spacing issue that was causing incorrect formatting. This improvement enhances the overall user experience when viewing shop details on the platform.

SIT-4828 Deployed

Troubleshoot Slow Ticket Loads

This feature helps users diagnose and troubleshoot issues where the ticket list on a specific page fails to load. It provides tools and guidance to identify potential causes and resolve the problem.

SIT-4818 Deployed

Reschedule BO Events

The feature allows users to reschedule Business Object (BO) events from within the portal. Unfortunately, this functionality is currently not available and rescheduling attempts are met with errors.

SIT-4819 Deployed

Gmail Domain Account Protection

This feature prevents users from creating multiple accounts with the same email address by modifying the domain to remove dots, ensuring that identical emails are not treated as distinct registrations. If an attempt is made to create a duplicate account, the registration process will fail.

SIT-4738 Deployed

Multiple Tier Support

This feature enhances the Business Operations (BO) confirmation emails to support multiple tiers, ensuring that the order of items matches the mockup design. The updated emails will provide clearer information for users across different access levels.

SIT-4813 Deployed

Accurate Discount Display

The feature fixes an issue where the discount amount displayed on the UI was incorrect, instead of being calculated based on the ticket quantity and total price. It now accurately reflects the 10% discount amount returned from the API.

SIT-4644 Deployed

Send Complementary Tickets

When using the Complementary ticket option on the BO Portal, customers will now receive emails with their assigned tickets. This feature ensures that both Full and Guest users receive notifications when bulk tickets are sent out via this option.

SIT-4641 Deployed

Add Targeted User Field

This feature allows users to create a migration that adds a new boolean field "targeted_users" to the "promo_wallet_campaigns" table in the database, making it nullable to avoid errors with existing data.

SIT-4742 Deployed

Cover Photo Padding Removal

The Soccerex feature reduces excessive whitespace around the cover photo on event pages when viewed on smaller screens, improving the overall user experience. This enhancement enhances the visual appeal and engagement of the event content on mobile devices.

SIT-4740 Deployed

Get Tickets by QR Code

This feature allows users to retrieve ticket information by scanning a unique QR code, returning details such as the ticket's ID, quantity, and associated groups. The API responds with an ordered list of tickets associated with the scanned QR code.

SIT-4646 Deployed

Postseason Page Refresh Fix

This feature fixes an issue where selecting the Postseason page resulted in a 404 error. The fix allows users to successfully access and view the Postseason page after refreshing the page.

SIT-4642 Deployed

Show Assigned Seating

This feature allows event organizers to set assigned seating for specific ticket groups, ensuring accurate and efficient management of seating arrangements. When enabled, the system will automatically assign seats to tickets within these designated groups.

SIT-4640 Deployed

Create League Partner Profile

The SoccereX feature allows users to view a live partnership experience, where they can observe a page load and verify that it matches the designed layout. The feature includes assets such as images from the partner's website (https://qa1.sitickets.com/soccerex), ensuring a seamless user experience.

SIT-4772 Deployed

Exchange Sync Rules Verification

This feature fixes an issue where inventory rules were not being properly queried during exchange synchronization, leading to incorrect rule application. It ensures that inventory rules are now accurately applied during exchanges.

SIT-4645 Deployed

Error Handling for Quantity Deductions

When importing tickets in bulk, the feature ensures that the Business Entity (BE) accurately reflects the available quantity after an error occurs during the import process. This prevents incorrect updates to the master_ticket_groups table and maintains the correct quantity of tickets.

SIT-4675 Deployed

Add Conversion Metrics to BoxOffice

This feature enhances the BoxOffice reporting capabilities by adding new fields to track company and user information, as well as event pricing, allowing for more accurate conversion metrics. The updated fields enable easier analysis of event attendance and revenue streams.

SIT-4773 Deployed

Logo Full View Mode

The Shop Widget now displays the logo without any cutting off, ensuring it's fully visible and recognizable. This improvement enhances the overall user experience of the widget.

SIT-4639 Deployed

Create Partner LP

//sitickets.com/clubsi. The LP is displayed on page load, showcasing the partner's branding in line with the provided design.

SIT-4672 Deployed

Assigned Seats per Tier

This feature adds reserved seating to Section E Row 2 in the SI Swim Blond's event, allowing users to reserve seats starting from Seat 1.

SIT-4626 Deployed

Update Terms of Use

The updated Terms of Use feature makes changes to the "Legal Disputes" section, including removing outdated language and updating formatting to improve clarity. These changes aim to align with AAA's requested updates, enhancing the overall user experience.

SIT-4629 Deployed

Multi-Day Event Association

This feature allows users to associate multiple events with a single multi-day event in the database, making it easier to manage and track complex event schedules. It enables the creation of seamless associations between individual days of an event and its overall multi-day entity.

SIT-4667 Deployed

Correct User ID Mapping

When importing orders in bulk, the feature maps the order to an incorrect user ID, resulting in incorrect email addresses being assigned to customers. This issue occurs consistently after the first imported record, but not for the initial record.

SIT-4775 Deployed

Increase Live TG Sync Timeout

This feature allows the time out setting for Live TG Sync to be increased from 10 seconds to 30 seconds in the deployment file, reducing timeouts for large data transfers. This change will apply to all future deployments of events with high data volumes.

SIT-4769 Deployed

Scan Ticket Barcodes

This feature allows users to accept transfer emails for guests and full members, enabling them to view tickets on the screen with QR codes. The updated "Accept Transfer Email" button now opens in a minimized view of the Accept Tickets API.

SIT-4669 Deployed

Reserve Beach Bunny Seats

We've made the "Beach Bunny" event ticketing system reserve seats in tier "Section B Row 2", ensuring that customers can book their preferred spots for this popular show.

SIT-4668 Deployed

City/State Positioning

The SI Shop Widget has been updated to improve readability by changing font styles and positioning the location (city/state) in a more user-friendly format. This change enhances the overall appearance of the widget, making it easier for users to quickly scan event information.

SIT-4737 Deployed

Order Tier Organization

The Admin Panel now allows customers service providers (CSPs) to view all tiers contained within an order, with each tier displayed separately and in its own section. This feature ensures that CSPs can easily access detailed information about each tier purchased as part of the same order.

SIT-4768 Deployed

Customizable Transfer Email Templates

This feature allows users to customize the email template used when accepting transfers, providing more control over the notification sent to recipients. The updated template will be applied automatically when a transfer is accepted.

SIT-4661 Deployed

Las Vegas Tax Display

This feature displays the Las Vegas Entertainment Tax (LET) and CC Service Fee on the checkout confirm step for Box Office Event ID 2401, which includes a 9% LET and an additional 3% service fee. The tax calculation is calculated manually without using the Avalara integration.

SIT-4733 Deployed

Unbroadcast Ticket Groups

This feature allows users to manually un-broadcast a ticket group for a specific soccer event, giving them control over the distribution of tickets. The user can select the relevant event and ticket group to disable broadcasting, ensuring that tickets are not automatically shared with others.

SIT-4662 Deployed

Tag Manager Setup

The Gathr - Tag Manager Implemented for Portal feature allows users to create and manage tags on the Box Office subdomain, enabling tracking of specific site actions. This enhancement enables critical functionality by adding Google Tag Manager code to the box office subdomain.

SIT-4624 Deployed

Update Event Host/Company Name Field

The feature updates the label of the company input field from "Company Name" to "Event Host or Company Name", improving clarity and user experience on the sign-up form.

SIT-4627 Deployed

Attendee Registration Form Submission

The Soccerex Registration Form now automatically enables the Submit button once all required fields have been filled out, eliminating the need to click outside of the last field completed. This change improves the user experience by reducing unnecessary clicks and making it easier for users to submit their registrations.

SIT-4766 Deployed

Arena Seatmap Updater

This feature updates the seatmap component for the USA vs Mexico Arena Soccer event to include a new asset, enhancing the overall user experience. The updated seatmap will provide a more engaging and immersive view of the arena layout.

SIT-4758 Deployed

Account Status Validation

The new BO APIs feature adds validation to the BO Login API to check if an account is enabled before allowing access. If an account is disabled, it returns an error message prompting users to contact support.

SIT-4625 Deployed

Hide Registration Form Option

To temporarily prevent users from adding new registrations, the "Add a registration form" option has been hidden. This change will help ensure the system's stability and security during this critical period.

SIT-4751 Deployed

Show Discount Codes

"Discount Code" and "Discount Amount", allowing users to view the specific code used for each discount applied to their orders. This modification provides more transparency into the discounts being applied.

SIT-4731 Deployed

Multiple Ticket Support for Box

This feature updates the POS cart API to accept multiple tickets for box office events by changing the payload from a single ticket object to a list of tickets. The updated API now accommodates selections for box office events.

SIT-4730 Deployed

Allow Cross-Domain Ticket Sharing

This feature resolves the issue of CORS errors when using complimentary tickets to access restricted content. It ensures seamless access to ticketed events and pages for users with complimentary tickets.

SIT-4729 Deployed

Hide Tiered Tickets

This feature hides the "Hidden Tier" by un-broadcasting its ticket group, allowing authorized users to import tickets from this tier via the portal. This is necessary for testing the SoccerX event's 40 under 40 sale, which goes live tomorrow.

SIT-4749 Deployed

Missed Out Notification

When trying to buy Taylor Swift concert tickets, users will now receive an error message if they miss out on the sale. The app will also notify other fans who purchased tickets for the same event.

SIT-4754 Deployed

Change Button Text

The "INQUIRE ABOUT VIP EXPERIENCES" button has been updated to display as plain text instead of an image. This change allows for easier accessibility and customization on the Club SI page.

SIT-4748 Deployed

Hide Tiers by Channel

This feature allows administrators to hide certain product tiers on the online store and display them instead on the Point of Sale (POS) app. This enables more accurate inventory management and reduces discrepancies between online and in-store offerings.

SIT-4654 Deployed

Order Processing Troubleshooting

This feature resolves issues with orders not processing correctly through Avalara, specifically addressing historical transactions and random orders from May that were affected by an unresolved issue. It aims to improve the accuracy of order processing through Avalara.

SIT-4783 Deployed

Display Ticket Info

This feature ensures that the reservation ticket details are displayed in an organized and easily accessible format during the checkout process. This improvement enhances the user experience by providing clear and concise information about their upcoming reservation.

SIT-4745 Deployed

Return All Order Tiers

The My Account - Modify my-account/tickets API feature allows users to retrieve all tiers of tickets in their orders, including the order details and quantity, in a single response. This enhancement provides more comprehensive information about user orders when accessing the my-account/tickets endpoint.

SIT-4782 Deployed

Hide Soft-Deleted Tiers

The POS app now prevents users from accessing or selecting soft-deleted tiers, ensuring that they cannot be returned and maintaining data consistency. This change ensures that the app accurately reflects available inventory levels.

SIT-4708 Deployed

SI Ticket Order Confirmation Template

The updated admin panel allows administrators to select and apply the correct SI Ticket Order Confirmation email template when sending order confirmations to users. This change ensures that the correct template is used for SI ticket orders, providing a more accurate user experience.

SIT-4700 Deployed

Simplify Page Layout

This feature updates the layout of the Additional F1 tickets tile at the bottom of the page by removing it entirely and changing the background color to black. The associated brand pattern is also removed, resulting in a simplified design.

SIT-4711 Deployed

Edit Venue Slug

This feature updates the slug for the "Tennis and Pickleball Club at Newport Beach" venue to make it more readable and user-friendly. The new slug is now "tennis-and-pickleball-club-at-newport-beach".

SIT-4713 Deployed

Load Venue Image from CDN

This feature allows venue images to be automatically loaded from a content delivery network (CDN) on specific venue pages, ensuring consistent and high-quality image display. The feature is enabled by setting a hardcoded image for certain venues, which are observed to be created under the "images/" folder on each environment.

SIT-4710 Deployed

Update Event with Company ID

The PATCH /events API endpoint now correctly updates existing events and allows for the creation of new events without requiring an event ID to be provided. This fix enables users to update Box Office Events directly via APIs, resolving the issue with the "Cannot find event with provided id" error message.

SIT-4679 Deployed

No Results View Cleanup

The "SI Shop Feedback" feature has been improved to reduce unnecessary padding in the search results view, making it easier to quickly scan and find relevant information. This change enhances the overall user experience by providing a cleaner and more intuitive interface for searching and filtering products.

SIT-4704 Deployed

Revert Order Confirmation Template

The feature restores the original SI Tickets Order Confirmation Email template that was inadvertently replaced with a different template. This change ensures that customers receive their expected confirmation emails when placing an order for service tickets.

SIT-4699 Deployed

Show Upcoming Events

This feature allows users to view upcoming and past box office events on the Performer Page after they have started but before their scheduled end time. This provides an updated view of the performer's schedule, ensuring users have access to accurate information about their performances.

SIT-4722 Deployed

Cart Abandonment Trigger

The "Deal 1 - Cart Abandonment" feature was intended to automatically trigger when a customer abandons their cart, but it failed to function as expected. The issue has been resolved, and the feature is now working correctly.

SIT-4691 Deployed

Immersive Club Experience

The Club SI feature offers an immersive three-day experience at the Sports Illustrated event, including access to exclusive VIP areas, entertainment, food, and drinks. The ticket includes a full slate of programming, from celebrity appearances to DJ performances, and provides unparalleled views of the action down Las Vegas Boulevard.

SIT-4694 Deployed

Manual Test Ticket Allocation

This feature allows users to manually update event ticket quantities and distribute complimentary tickets to test accounts for iOS and Android testing. It enables manual distribution of tickets across multiple events for each test account.

SIT-4695 Deployed

Share Appointments with Partners

The new mobile app allows users to access our platform on-the-go, providing a seamless experience across both Android and iOS devices. This release enables users to engage with our platform from anywhere, at any time.

SIT-4697 Deployed

Show Burger Menu Options

This feature resolves an issue where users couldn't view burger menu options on the Point of Sale system. It now allows customers to easily access and order burgers from the POS menu.

SIT-4698 Deployed

Remove Fake Categories

This feature removes misleading and fake categories from the Top Picks carousel on the homepage, providing a more accurate representation of recommended content to users. The update aims to improve the overall user experience by reducing confusion and enhancing the relevance of suggested content.

SIT-4696 Archived

Display CDN Top Picks

This feature updates the "Our Top Picks" row to display items from the Content Delivery Network (CDN), allowing users to easily access top picks from various categories. The updated content includes links to specific events and leagues on the CDN.

SIT-4688 Deployed

Send Welcome Email After Signup

This feature ensures that users receive a registration confirmation email immediately after signing up for the platform. The issue previously prevented this automated process from occurring.

SIT-4689 Deployed

Improve Formula 1 Page Layout

This feature enhances the Formula 1 Feedback page by improving its layout and visual appeal, including adjusting font size, spacing, and button sizes for a more user-friendly experience. The updates aim to enhance the overall usability and readability of the page.

SIT-4715 Deployed

Load Venue Images from CDN

This feature allows venue images to be loaded automatically from a content delivery network (CDN) on page load, falling back to a hardcoded image if the CDN doesn't have an available image. This ensures that users see a valid image for each venue, even when the CDN is unable to serve one.

SIT-4687 Deployed

Stop Sales on Demand

This feature allows administrators to immediately stop sales on demand and redirect customers to the home page, preventing them from viewing or using purchased tickets. It also redirects specific event links to the home page when requested.

SIT-4684 Deployed

Minimal View Tickets Screen

This feature creates a simplified version of the View Tickets screen, displaying QR codes for users' tickets and maintaining the original design. When accessed through the webstore's URL without a logged-in session, it prevents users from accessing their tickets.

SIT-4682 Deployed

View Ticket Confirmation Email

This feature allows users to create custom email templates for viewing tickets, providing a convenient way to send notifications with links to either the full View Tickets screen or minimized versions suitable for guest users.

SIT-4681 Deployed

Error Message Matching

This feature resolves an issue where error messages displayed during checkout did not match those returned by the API, ensuring consistency and accuracy in the checkout process.

SIT-4685 Deployed

Multi-Day Event Redirect

a single day event featuring a fashion show on June 9th and another on June 10th. A third option, a multi-day event including the fashion show and an after-party, is also available for purchase.

SIT-4607 Deployed

Battle Location Editor

The Battle of Bridge feature has been updated to reflect its actual location at Terry Parker High School in Jacksonville, Florida. This change aims to provide more accurate information about the event.

SIT-4595 Deployed

Miami Swim Week Results

When searching for swimwear on our website during Miami Swim Week, users will see the Paraiso LP collection featured prominently in their results. This ensures that customers can find the latest and most relevant swimwear options from this popular brand during this special event.

SIT-4571 Deployed

Event Host Name Display

This feature updates the labels on the Sign Up form and Basic Information page to reflect changes in company name terminology. The goal is to improve clarity and consistency in user experience.

SIT-4425 Deployed

Digital Delivery Method Notes

This feature allows users to create new delivery methods for events, including digital options like NFT SuperTickets, which offer enhanced security and interactive experiences. The feature also enables the creation of notes associated with each delivery method, providing more context about event tickets.

SIT-4608 Deployed

Handle Bulk Import Errors

When using the Bulk Import feature in our application, users may encounter a CORS error despite submitting valid data. This issue has been resolved to prevent such errors from occurring during bulk imports.

SIT-4596 Deployed

Forgot Password Recovery

The "Forgot Password" feature in the Point of Sale system is currently non-functional and will be updated to allow customers to reset their passwords. This change aims to improve the overall user experience by enabling customers to regain access to their accounts.

SIT-4597 Deployed

Registration Form Details

This feature allows users to view and access registration forms associated with events on company reports, providing a grid-based list of events with corresponding registration form titles. By clicking on an event title or registration form title, users can access the specific registration report for that event.

SIT-4429 Deployed

Terminal Update Indicator

When updating the POS app, a progress indicator will be displayed on the screen to show that the update is in progress. This will prevent users from disconnecting the terminal during an update, ensuring a safe and uninterrupted experience.

SIT-4600 Deployed

Host Registration Email Template

This feature allows users to create and customize a welcome email template for Box Office host registrations, providing a personalized experience for new hosts. The template includes a subject line and body that can be tailored to suit the POS's branding and messaging.

SIT-4431 Deployed

Update Item Attributes

This feature allows users to edit the attributes of an item, including its title, description, and royalty information, through a PATCH request. The updated item is then returned with any changes made.

SIT-4599 Deployed

Registration Confirmation Email

When you register for a BoxOffice account, you'll receive a confirmation email to verify your registration.

SIT-4601 Deployed

Host Registration Email Trigger

This feature creates an automated trigger that sends a confirmation email to hosts after they successfully complete the users/create API process. The email is designed according to the Topol template and ensures it matches the original design.

SIT-4432 Deployed

Enable New Collection Editing

When creating a new collection, users can now edit its properties. The feature ensures that this ability is enabled by default for all newly created collections.

SIT-4621 Deployed

Event Management Panel Load Fix

The Event Management Panel has been fixed to properly load on the AC On Page. This resolves an issue where the panel would not display any error messages despite loading successfully.

SIT-4602 Deployed

Registration Email Templates

This feature allows administrators to create custom views for registration confirmation emails in the admin panel, providing more control over the content and design of these notifications. This enables personalized and branded email experiences for hosts who register on our platform.

SIT-4603 Deployed

Subcategory Filter Display

This feature enhances the report filtering functionality by displaying subcategory names in an underline format, making it easier to distinguish and select specific categories. This improvement aims to improve user experience and navigation within reports.

SIT-4620 Deployed

Hide Business Owner Events

The new feature ensures that trending events from Business Objects (BO) are not displayed on the Discover API's Trending Events Carousels on Homepage and Category Page. This change prevents unwanted data from being shown to users when requesting the /discover API.

SIT-4416 Deployed

Registration Form Storage

one for storing registration forms and another for storing responses to those forms. The tables allow for efficient storage and management of event registration data.

SIT-4457 Deployed

Send SuperTicket Transfer Confirmation

When you transfer an item to your wallet through our website, we'll send you an email confirming that the transaction has been successful. This email lets you know that the item is now stored in your digital wallet and can't be accessed from our website anymore.

SIT-4622 Deployed

Scan and Sell at Gate

The Gathr Portal now features a "Scan & Sell at the Gate" button in the top navigation bar, which links directly to the scanning app page for easy access. This enhancement simplifies the process of using the POS app from within the portal.

SIT-4458 Deployed

SuperTicket NFT Transfer Notification

When you create SuperTicket Content on our platform, you'll receive an email notification that your NFT is ready to be transferred to your crypto wallet. The email includes a link to access the NFT in your account and instructions on how to transfer it successfully.

SIT-4459 Deployed

Set Event End Time

This hotfix updates the end time for Swim Island events to 5PM in the master_events table, allowing users to purchase these events until that time. The change ensures consistency and accuracy across different event types.

SIT-4589 Deployed

Display Ticket QR Code

As a host, attendees can now easily share their tickets by taking a screenshot of the BO QR code, which includes technology to protect against unauthorized use. This feature ensures that tickets remain secure and can be displayed on mobile devices without compromising the ticket's integrity.

SIT-4461 Deployed

Add Tickets to Apple Wallet

This feature allows users to add tickets from our platform directly to their Apple Wallet, making it easy to access and manage their ticket purchases on-the-go. A customizable email template has also been created for this functionality.

SIT-4422 Deployed

Notify Avalara of Discount Values

When using Avalara for tax calculations, promo-discount codes are not being applied correctly to transactions, resulting in incorrect tax reporting and collection. This feature resolves the issue by ensuring that discount values are accurately communicated to Avalara, allowing for updated tax calculations on affected orders.

SIT-4454 Deployed

Multi-Day Ticket Scanner Fix

When scanning a multiday ticket with a single-day scanner, the system will now display an error message instead of preventing the scan. This change allows users to successfully scan their tickets even when using an incompatible scanner for the event duration.

SIT-4423 Deployed

Digital Ticket Notes

When creating a new tier for "bo-tickets-api", users can set a specific delivery method and notes that accurately describe the nature of the tickets, ensuring clarity and security in ticket transactions.

SIT-4583 Deployed

Add Hotjar Tracking Code

This feature allows Box Office LP to easily install and track user interactions on their website using Hotjar analytics.

SIT-4584 Deployed

Event Date Update

This feature allows users to view and update event details for "Prospects by SI LP - Battle of Bridge", including date and location changes. The updated event information will be displayed on the page load, providing an accurate representation of the event's schedule.

SIT-4585 Deployed

Switch to MLB Promos

This feature updates the Reebok promo logic to reflect changes in Major League Baseball (MLB) rules, ensuring accurate promotions are applied. The update replaces NBA-related logic with MLB-specific rules for Reebok promotions.

SIT-4613 Deployed

Redirect to Event Page

The feature fixes an issue where links on the Dashboard and Management pages incorrectly point to Gathr's dashboard instead of the SI Tickets event page. This change ensures that users can access the relevant event information directly from these pages.

SIT-4615 Deployed

Edit Privacy Settings

The Gathr feature allows users to modify their privacy settings on the Event Management page. However, due to an existing issue (SIT-4615), users are unable to save these changes, preventing them from fully customizing their privacy settings.

SIT-4616 Deployed

AFTERPARTY ACCESS

This feature adds an "AFTERPARTY ACCESS" benefit to the Paraiso LP, allowing access to exclusive events similar to those already available through other benefits. The new benefit will be presented in the same font and weight as existing benefits for a consistent user experience.

SIT-4443 Deployed

Update Hot Summer Classic Buttons

This feature updates the "Hot Summer Classic" buttons on the Prospects USA page to display actual dates instead of "TBD", and fixes issues with button visibility and event display. The update aims to improve user experience by providing accurate information about upcoming events.

SIT-4580 Deployed

Blond's Premium Experience Upgrade

The Paraiso landing page now includes an added shopping credit of $300 at www.theblondsny.com and Afterparty Access, bringing the total items to 5 under the Blond's Front Row Seating section. This enhancement provides a more comprehensive VIP experience for users.

SIT-4444 Deployed

Redirect Customer Services Q&A

When you visit the "Help Center" or other footer links on the Box Office landing page, you will be automatically redirected to relevant support pages at sitickets.com. This feature simplifies access to customer services and policies, making it easier for users to find the information they need.

SIT-4617 Deployed

Add User ID to Redeem

When a user follows a wallet campaign link and logs in, their User ID will be automatically included in the request payload when they redeem a promotion via the /promo/redeem API. This ensures that the redemption process is linked to the correct user account.

SIT-4581 Deployed

Event Title Link Preservation

When updating an event title on a Business Object (BO) event, this feature ensures that the associated link remains unchanged to prevent disruptions in marketing efforts. The event slug is also preserved to maintain searchability and accessibility of the event page.

SIT-4434 Deployed

Promo Code Entry

This feature adds a new "Promo Codes" option to the left navigation bar of the Event Management screen, allowing users to access a separate iframe with promotional code details on page load. The iframe URL is dynamically generated and passes relevant query parameters, including JWT and event ID, for secure authentication.

SIT-4436 Deployed

Event-Based Promotions

event_id, boxoffice, max_uses, and times_used, which enable more detailed management of promotional codes.

SIT-4618 Deployed

Prevent Promo Credit Applies

When adding products with promotional credits to your cart, a clear warning message will now appear in step 2 of checkout, reminding you that these credits can't be applied to the current order. This helps prevent accidental misuse of promotional credits and ensures a smoother shopping experience.

SIT-4582 Deployed

Hotjar Integration Setup

This feature adds Hotjar tracking to the Box Office Portal, allowing for enhanced website analytics and user engagement insights. The code snippet provided is installed on the site, enabling real-time monitoring of user interactions.

SIT-4438 Deployed

Order Status Display Fix

The Order not in order grid issue allows customers to view orders that are not in chronological order in the Customer Service Portal (CSP) and also prevents specific users from viewing their own orders in their My Account section.

SIT-4439 Deployed

Terms of Use Page

A dedicated Terms of Use page has been created for the Box Office website, allowing users to access and review the terms in a separate module. This change enhances the user experience by providing easy access to the terms on various pages of the site, including the Box Office landing page and newsletter links.

SIT-4536 Deployed

Reebok Promo API Integration

This feature updates the Reebok promo landing page to use real-time data from the MLB API, replacing static assets with dynamic content that loads on page load and updates when the user submits their request.

SIT-4569 Deployed

Update Event Feed Data

This feature improves the Event Feed by excluding outdated events and broadcasts with incorrect status information, ensuring that only relevant and up-to-date events are displayed. The update also ensures that deleted tickets are not included in the feed, providing a more accurate and reliable view of event data.

SIT-4567 Deployed

Import Customer Data

The Gathr feature updates the iframe source to call the customer-import endpoint when a complementary ticket is clicked, allowing for a more seamless user experience. This change ensures that users are directed to the correct domain and JWT token upon clicking on related tickets.

SIT-4568 Deployed

Store Soccerex Event Responses

This feature allows users to store soccerex responses in our database, creating multiple entries if there are multiple responses in the payload. Each entry includes relevant user information and event details.

SIT-4533 Deployed

Backup POS System

This feature creates an always-successful point-of-sale (POS) application that serves as a backup for the main system, ensuring seamless transactions and minimizing downtime. It provides a reliable alternative in case of system failures or errors, maintaining business continuity.

SIT-4551 Deployed

Calculate Fees After Discount

This feature ensures that ticket processing and merchant processing fees are accurately calculated based on the discounted order price, rather than the full original price or price with tax added. This change aims to provide more accurate fee calculations for customers.

SIT-4552 Deployed

Message Attendees Portal

This feature adds a new option on the Event Management screen's navigation bar, allowing users to quickly access a message attendees page within an iframe. This feature enables event organizers to easily communicate with registered attendees and manage their interactions in one place.

SIT-4554 Deployed

Host Message Template Builder

This feature allows hosts to create customizable email templates that display dynamic content from their wysiwyg editor, eliminating the need for manual formatting. The template will automatically generate an email with the host's designed content and structure.

SIT-4523 Deployed

Transfer NFT to Wallet

When you click "Transfer to Wallet", this feature allows you to transfer SuperTicket Content NFTs directly from our platform to your MetaMask wallet. Once transferred, the NFT will be visible in your Metamask wallet, enabling seamless ownership and management of your digital assets.

SIT-4521 Deployed

Event Auto Removal by End

This feature ensures that event pages are automatically removed from display after their scheduled end time has passed, preventing them from interfering with ticket sales. If an event does not have an end time set, it will be removed from display 24 hours after its start time.

SIT-4524 Deployed

Daily Scan Resumption

This feature resolves an issue where multi-day scans fail to complete on subsequent days. It improves the reliability of our scanning process, ensuring that daily scans can now run successfully without interruption.

SIT-4540 Deployed

Shopping Credit Display

This feature updates the Swim LP page to include an additional observe text that highlights a $300 shopping credit at The Blonds NY website. The new text is positioned below existing VIP Gift Bags observe text and maintains the same style as previous lines.

SIT-4541 Deployed

Hubspot Deal Event Tracking

This feature allows users to customize notifications for "4-Site Behavior - Event Page" deals in Hubspot by adding new parameters, including Origin and URL, which are then reflected in the deal's notes. This enhancement provides more detailed information about the event page source and link to view related deals.

SIT-4516 Deployed

Transfer History Display

When transferring tickets, users can now see all transferred tickets in the options list, rather than just the original number of tickets they had initially. This change ensures that users can easily transfer multiple tickets at once, without being limited by their initial selection.

SIT-4537 Deployed

Send Box Office Data to

This feature enhances the "Deal 1 - Cart Abandonment" by automatically sending relevant data from Box Office events to Hubspot, including origin, internal name and URL, quantity, row, and master ticketing group information. This integration streamlines the process of tracking customer interactions with Box Office events in Hubspot.

SIT-4538 Deployed

Prevent Past Event Tickets

The LiveTicketsAPI now checks if an event has already occurred before returning ticket availability, preventing tickets from being returned for past events. This ensures that tickets are only available for upcoming events.

SIT-4539 Deployed

BO Event Feed Integration

The Event Feed API now includes Business of Events (BOE) events in its feed, allowing partners to access and display these events on their websites, potentially increasing traffic and purchases. This enhancement enables more comprehensive event listings for users.

SIT-4004 Deployed

Hide Gathr Tab Text

The GATHR feature now correctly hides the "Gathr" text from appearing in the browser tab title. This change improves the overall user experience by providing a cleaner and more private browsing environment.

SIT-4002 Deployed

Show Completed Events Only

The feature ensures that the "Transfer" option is removed from event tickets that have been completed or cancelled. This prevents users from attempting to transfer tickets for events with a resolved status.

SIT-4007 Deployed

Pass JWT to iFrame

When the "Reports" button is clicked, the feature passes the user's session and required data to an iFrame, allowing users to access reports securely. This ensures that sensitive information remains protected while still providing access to critical reporting functionality.

SIT-4006 Deployed

Point of Sale Access

As an usher, users can now access and use the Point of Sale (POS) app directly on their iOS devices, streamlining transactions and improving overall efficiency. This feature enables ushers to process payments quickly and easily from anywhere within the venue.

SIT-4000 Deployed

Transferred Ticket Details

This feature allows users to view transferred tickets on their "My Tickets" page, displaying key information such as the transfer ID, event date and time, title, venue, quantity, tier, source notes, and delivery notes. The feature ensures that transferred tickets are properly linked to a new ticket ID for display purposes.

SIT-3993 Deployed

Upload Event Tier Image

This feature allows users to manually upload their March Madness BBQ events tier image to a content delivery network (CDN), ensuring that the image is displayed correctly on the view tickets screen. Previously, uploading images after publishing an event resulted in errors due to the image being stored on the CDN instead of a specific S3 bucket path.

SIT-4501 Deployed

Video Preview in Edit Mode

The feature fixes an issue where video previews are not displayed when editing Supertickets, instead showing a broken image icon. This update ensures that users can view video content accurately during the editing process.

SIT-4502 Deployed

Edit Content Side by Side

This feature resolves an issue where video content takes up full space when editing, preventing other content such as images from being displayed in previews. Now, images can be properly displayed alongside videos under the edit section.

SIT-4503 Deployed

Show All Transferred Tickets

When transferring multiple tickets to another user, they should now be visible in their inbox and associated with all relevant QR codes, rather than just one. This change ensures that the accepter can easily manage and view all transferred tickets.

SIT-4506 Deployed

Update Contact Information

We updated our Terms of Use to correct an incorrect address for SI Ticket's Designated Agent, replacing "234 10th Avenue" with "26 Broadway". This change ensures consistency and accuracy in our intellectual property rights policies.

SIT-3985 Deployed

Hide Usher Login Option

This feature ensures that the "Manage User" option does not appear during login when using the Usher authentication method.

SIT-4507 Deployed

Transfer Ticket Ownership

The My Tickets feature now allows transfer recipients to reassign tickets they've received, giving them more control over the ticket's status and workflow. This enhancement enables seamless collaboration and resolution of issues.

SIT-4508 Deployed

Multi-Day Scan Flag

The Multi-Day Scan feature allows users to scan multiple days of data in a single scan, improving efficiency and reducing the need for separate scans. However, this feature is currently not working as expected, causing issues when scanning linked tickets across different days.

SIT-4499 Deployed

Edit Option After Creation

The "Edit Option" feature has been updated to be available immediately after creating super ticket content, eliminating the need for users to refresh the page. This change ensures that hosts can easily edit their created content without interruption.

SIT-4509 Deployed

Transfer During Event Period

This feature allows users to initiate a transfer at any point during an event, including before it starts, while it's in progress, and after it ends. Previously, transfers were restricted to only happening before or after the event started.

SIT-3986 Deployed

Active Event Validation

When scanning a ticket for an upcoming event on the POS app's mobile Android version, users will now receive a clear error message if the event is not active. This change improves user experience by providing more accurate and informative feedback during the ticket scanning process.

SIT-4491 Deployed

Hide Zero Value in Seats

The "Event Sales" report now correctly displays a null value in the "Seats" column when there are no sales data for an event. This ensures accurate and reliable reporting of event sales performance.

SIT-4500 Deployed

Delete Multiple Supertickets at Once

When you delete a Superticket, all associated content will be automatically removed. This ensures that deleting a single item in a collection doesn't leave behind orphaned data.

SIT-4492 Deployed

Ticket Data Accuracy

This feature improves the accuracy of event summaries for tickets that have not been sold, ensuring users receive up-to-date information about unsold events. It resolves an issue where previously incorrect data was displayed in these summaries.

SIT-4493 Deployed

Event Scan Data Display

This feature resolves an issue where entry scan data was incorrectly displayed with a negative value instead of the expected positive number. It now correctly displays the expected data for # Entry Scans in event summaries.

SIT-4498 Deployed

Multi-Day Pass Scanning

This feature allows users to purchase and access individual days of a multi-day event pass without needing the full pass. This enables seamless scanning for events such as conferences and fashion shows with multiple consecutive days.

SIT-4496 Deployed

Show Seats Separately

The My Tickets page now displays seat numbers separated by commas instead of ranges, with each seat number displayed in red. A new bar under the QR code shows the total seats booked ("Ticket x/x") and includes a hyphen before each seat number ("Seat X").

SIT-4488 Deployed

Category Filter Options

The "Filters" feature has been updated to prevent "Null" from being displayed as an option in the Category section of reports. This change ensures that users can focus on relevant data points without unnecessary options.

SIT-4017 Deployed

Mobile View Description Fix

This feature improves the mobile view of the primary event page by ensuring that the description is fully visible and accessible for users with smaller screens.

SIT-4489 Deployed

Display Report Categories by Name

This feature improves the report filtering and categorization section by displaying category names instead of numbers, making it easier for users to understand and navigate. The update enhances the overall user experience and clarity in the reporting interface.

SIT-4016 Deployed

Scan Ticket from Incorrect Source

When attempting to scan a screenshot or old QR code, the POS app incorrectly marks tickets as scanned. This causes errors for ushers who receive an error message stating the ticket has already been scanned when they try to access it.

SIT-4481 Deployed

Display Seat Numbers on Transfers

When transferring a ticket, the seat number is now correctly displayed to ensure accurate information for passengers. This update ensures that all relevant details are included in the transfer process.

SIT-4011 Deployed

Update Ticket Label

The Super Ticket feature updates the language of tickets with the label "AC Ticket" to reflect its new designation as a "Super Ticket", providing clarity and consistency in ticket classification. This change enhances user experience by clearly identifying high-priority tickets.

SIT-3972 Deployed

Show Free Ticket Price

This feature updates the "Order Total" on free tickets to display "FREE" instead of "$0.0", providing a clearer indication of ticket pricing.

SIT-4482 Deployed

Display Correct Event Description

This feature fixes an issue where recipients were shown incorrect long descriptions for transfers that were still in progress. It now ensures that the correct transfer details are displayed until the transfer is complete.

SIT-4483 Deployed

Ticket Tier Display

This feature enhances the transfer tickets list by displaying the Tier name before the ticket number on each line item, making it easier to identify and manage tickets. The change is applied automatically when the modal loads, providing a clearer view of the transferred tickets.

SIT-4010 Deployed

Access Session Data Securely

This feature allows users to access their session data via an integrated Gathr implementation, ensuring secure and seamless login and data retrieval for correct users. It also checks user permissions before loading data, displaying an error message if the user lacks access.

SIT-4487 Deployed

Event Name Display

The "Event Name" filter option now displays the event name with an underline, making it easier to distinguish from other text on the report. This change improves the overall readability and clarity of the report's UI.

SIT-3974 Deployed

Show Wallet Option

When adding a Box Office event to your cart, you should now see the "Hide Wallet" option on the payment step during checkout. This change ensures that the wallet checkbox is always visible for customers when paying for events with this source.

SIT-4513 Deployed

Ticket Order Without Shipping Address

This feature resolves an issue where orders without a shipping address were not being returned in the summary. It now correctly includes order details for tickets ordered without a shipping address.

SIT-4511 Deployed

Editable Super Ticket Content

When creating content on the Super Ticket Content Screen, changes are not saved and cannot be viewed or edited after leaving the screen. This prevents accidental data loss and ensures that Hosts can reliably track their updates.

SIT-3978 Deployed

Correct Time Display

The new event page now displays accurate timing information for events, ensuring users have the most up-to-date information. This change improves the overall user experience and reduces confusion about event schedules.

SIT-4512 Deployed

Manage Multiple User Roles

The iOS and Android releases of the main app mark a significant milestone in our product's development, providing users with access to our core features on-the-go. This update brings our mobile application up-to-date with the latest technology and user experience enhancements.

SIT-4478 Deployed

Include Parent Event Slug

This feature enhances the "my-account/tickets" API by returning an additional field called "parentEventSlug" in the response, allowing users to access more detailed information about the related event.

SIT-4479 Deployed

Generate QR Code on Load

This feature updates the "View Tickets" modal to correctly display a new QR code generated using the parent event slug, resolving an issue where it was previously not updated on page load.

SIT-4514 Deployed

Show Pre-Transfer Event Info

This feature resolves an issue where older events were not displaying their cover photo, title, venue, date, time, and event details when transferred to the new system. It now correctly displays these details for all events created prior to the UI update.

SIT-4480 Deployed

Check Parent Event Tickets

When using the Point of Sale (POS) app to scan tickets, it will now prevent tickets from being scanned as if they belong to a parent event, ensuring accurate tracking and billing. This change helps prevent incorrect charges for multi-day ticket holders.

SIT-3975 Deployed

Super Ticket Details

The new feature adds an "Event Management" screen option called "Super Ticket Content", which will provide additional information on event tickets without requiring a functional button. This enhancement aims to enhance the user experience by providing more context about event tickets.

SIT-4472 Deployed

Default No Results Page Style

This feature updates the "No Results Found" page in the SI Shop with a new design style matching existing result pages, enhancing user experience. The revised layout aims to provide a more consistent and visually appealing interface for users when no relevant results are found.

SIT-4473 Deployed

Reschedule Event Email

This feature adds an automated email template to reschedule events in Business Operations (BO), sending notifications to stakeholders on behalf of the business owner. The template is triggered automatically when an event is rescheduled, allowing for seamless communication with affected parties.

SIT-4474 Deployed

Trigger Email for Event Changes

When an event is cancelled or rescheduled, this feature automatically sends an email to attendees through the proxy endpoint, ensuring they receive notifications in their inbox. This ensures a seamless experience for attendees and reduces manual effort required for sending emails after event updates.

SIT-4359 Deployed

Mobile Event Display

This feature updates the SI Shop widget to improve readability and consistency across desktop and mobile devices, with enhanced font sizes and styling for upcoming events. The changes aim to make it easier for users to view event details on various screens.

SIT-4392 Deployed

Show Purchased Tickets

The feature fixes an issue with the "my-account/tickets" API, which was returning a 500 error and not displaying purchased tickets under the user's profile. This fix ensures that users can view their purchased tickets correctly.

SIT-4361 Deployed

Multi-Day Scan Tracking

"multi_day_sub_tiers" and "multi_day_tickets_scans", which support multi-day scans in the Box Office schema. These tables enable more efficient tracking of ticket group relationships and scan data for events spanning multiple days.

SIT-4394 Deployed

Default Widget Display

When searching for widgets in the SI Shop, users will now see the default widget page if no matching performers are found. This ensures a seamless user experience by providing an alternative view when search results are not available.

SIT-4393 Deployed

Address Validation Error

When using the guest checkout feature, users will now receive an error message if they enter their full address instead of selecting from pre-populated options. This change aims to improve the overall shopping experience by reducing errors and providing clearer guidance for guests.

SIT-4397 Deployed

Resolve QA Exceptions

This feature updates the Quality Assurance (QA) backend to reflect the latest staging changes, ensuring that testing and validation processes are accurate and up-to-date. This improvement enhances the overall quality assurance experience for users.

SIT-4352 Deployed

Sequential Seat Assignment for Multiple

When checking out box office tickets with multiple quantities selected, the system ensures that each ticket in an order has sequential seat numbers. If there aren't enough available seats, an error message is displayed indicating insufficient inventory.

SIT-4389 Deployed

Include Sales Taxes in Processing

This feature corrects an issue where the merchant processing fee was not accurately calculated, resulting in incorrect charges for orders with sales taxes. The updated calculation now includes sales taxes in determining the merchant processing fee.

SIT-4388 Deployed

Assigned Seat Information

This feature enhances the "my-account/tickets" API by including assigned seating information and ticket seat numbers in the response, allowing users to access this data more easily. The updated API now includes an "assigned-seating" flag in its responses.

SIT-4390 Deployed

Reschedule Event Notification

When an event is rescheduled, users will receive an automated email notification with the new event details. This feature provides a customizable email template to keep attendees informed and up-to-date on any changes to their scheduled events.

SIT-3803 Deployed

Create Event Button

The "GATHR - Create Event" feature has been updated to ensure that the "Create Event" option is now visible on mobile browsers, including Safari and Chrome Mobile Browsers. This fix resolves an issue where users were unable to access this feature on their mobile devices.

SIT-3807 Deployed

Create and Save Events

The "Create Event" functionality has been improved to prevent page reloads when clicking on the "Publish" step without displaying an error message. This fix ensures that events are created successfully and consistently across different environments.

SIT-3802 Deployed

Event Form Layout Fix

The GATHR feature has issues with event creation on mobile browsers, specifically with form field alignment and image upload functionality. The UI problems include misaligned fields, truncated zip codes, and the image upload icon appearing above the placeholder rectangle instead of within it.

SIT-3804 Deployed

Upgrade Node Runtime

This feature upgrades the Node.js runtime for several APIs to version 16, ensuring compatibility with the latest serverless environment. The update involves testing locally and verifying functionality before deploying each API individually.

SIT-4383 Deployed

Partner Application Portal

This feature creates a Landing Page (LP) for our partner APP, featuring their custom-designed layout and assets, ensuring a seamless user experience on our website. The LP is fully functional and matches the original design provided by Susie.

SIT-3811 Deployed

Event Form Data Preservation

When creating an event with a failed category, certain fields are unexpectedly cleared during the onboarding process. This issue prevents previously completed fields from being retained, causing data loss and inconsistency in the event setup.

SIT-4386 Deployed

Fix Broken Redirects

The Paraiso button fix resolves an issue where clicking on the button would redirect to an incorrect URL. This update ensures that users can interact with the button without being taken to an unexpected location.

SIT-3862 Deployed

Session Token Expiration Protection

When a JWT token expires, the session should automatically close, preventing users from completing event creation forms or publishing events. This ensures that expired tokens don't allow unauthorized access to sensitive data.

SIT-3829 Deployed

Publish Without Tiers

This feature allows users to publish events directly from the event page without needing to navigate through multiple tiers. It streamlines the publishing process, making it more efficient and user-friendly for event creators.

SIT-3808 Deployed

Blackened Highlighted Field

The updated feature changes the color of the observed red outline in AC Observe from red to black. This change provides a more subtle and professional appearance for highlighted fields.

SIT-4377 Deployed

Create Event Registration Form

This feature allows hosts to create and manage registration forms for events within the BO Report App. Users can add questions, set requirements, and choose input formats for their forms, making it easier to collect relevant information from attendees.

SIT-3863 Deployed

Refund Policy Link

The Gathr feature now includes a direct link to the knowledge base on the Refund Policy page within Event Management, making it easier for customers to access support information. This enhancement provides a more streamlined experience for users seeking assistance with ticket refunds.

SIT-3825 Deployed

Update Ticket Details via API

When updating event details on the Event Management screen, users can now manage ticket-related changes through the Tickets API instead of the events update API. This allows for more precise control over tickets, including creation, updates, and deletion via API calls to /tickets/{ticketId}.

SIT-3821 Deployed

Set Positive Event Prices

When creating or updating an event, the system will prevent users from setting negative prices for tickets. This ensures that ticket prices are always valid and reasonable.

SIT-3819 Deployed

Search String Encoding Fix

This feature ensures that event names and descriptions are properly encoded when searched, replacing '&' characters with '&' to prevent display issues on the SI Tickets website.

SIT-4372 Deployed

Assigned Seat Display

When purchasing Box Office tickets with assigned seating, confirmation emails will now display the assigned seat information. If tickets don't have assigned seating, this detail won't be shown on confirmation emails.

SIT-4380 Deployed

Add Registration Form Option

This feature adds a new option on the Event Management Screen's navigation bar, allowing users to create and manage registration forms for events. When clicked, this option opens an iframe displaying a Promotions SPA page that generates a unique form based on the selected event ID.

SIT-3827 Deployed

Tier Description Limit

The GATHR feature now limits the Tier description field to 130 characters, ensuring that it doesn't overflow and affect site layout. This change improves user experience on Event Onboarding and Event Management forms for creating new tiers.

SIT-4371 Deployed

Show Assigned Seats

This feature displays assigned seats on the "View Tickets" page for users who have tiered seating enabled. If tiered seating is disabled, the seats section will not be displayed.

SIT-3855 Deployed

Auto Adjusting Long Descriptions

This feature hides the scrollbar on long descriptions on the BO Event Page, allowing users to scroll by scrolling the entire page instead. The Long Description container's height now automatically adjusts to accommodate its content.

SIT-4374 Deployed

Flexible Event End Times

This feature allows users to scan upcoming partner events throughout the day, rather than being limited by a default short end time. The update sets a globally applied end time offset of +12 hours from the event's start time for all Box Office Events in the master events table.

SIT-4375 Deployed

Assign Seats to Tickets

This feature assigns a seat number to tickets purchased on orders before the feature was implemented, ensuring consistency in seating information for historical ticket data. It updates the boxoffice.tickets.seat_number field with assigned seat numbers for all existing tickets in the database.

SIT-4367 Deployed

Add Google Tag Manager to

This feature adds Google Tag Manager (GTM) tracking to the Box Office subdomain, enabling users to track specific site actions and improve analytics. This allows for more accurate tracking of events on the Box Office page.

SIT-4368 Deployed

Longer Ticket Notes

This feature allows users to add longer descriptions to tickets in the Gathr BO Portal, increasing the character limit from 80 to 200 characters for more detailed tier descriptions.

SIT-4241 Deployed

Correct Ticket Tier Display

The Superticket page now correctly displays the term "Ticket Tiers", resolving a typo error that previously displayed "Ticket Tierss".

SIT-4362 Deployed

Multi-Day Scan Support

This feature updates the tickets/scan API to support scanning tickets for multiple-day events, allowing customers to scan tickets from related TGs that correspond to different events. The update ensures seamless integration with the POS app and tracks scans in the multi_day_tickets_scans table.

SIT-3848 Deployed

Remove Unwanted Categories

The Categories API has been updated to remove main categories from the list of available categories, providing a more accurate and curated selection for users. This change improves the overall user experience by reducing unnecessary options and enhancing discoverability.

SIT-4244 Deployed

Direct Access for Unbroadcasted Events

This feature enables users to access Business Object (BO) events through the WS events API, allowing them to view event details even when the event is not broadcasted. It also provides direct access to BO events for those who do not have the link functionality enabled.

SIT-4245 Deployed

Event Status Validation

When creating or updating private events through the Gathr platform, the feature ensures that the correct payload is passed, allowing for accurate event management. This update improves the reliability of event creation and updates, particularly for private events.

SIT-4282 Deployed

Show Private Event Link

When an event is set to private, users can now see the "View Event" link in the portal. This change addresses a critical issue where the link was previously hidden when events were private.

SIT-4281 Deployed

Event Link Sanitizer

The BO events API now correctly handles special characters and trailing characters in event links, preventing them from breaking the link. This ensures consistent and reliable event handling across all users.

SIT-4238 Deployed

Content Tier Selection

The Super Ticket section has been updated with a new title and layout changes, including an added space between "Super" and "Ticket", and an info bubble that explains how to choose the ticket tiers for content. The NavBar name has also been simplified to "SuperTicket Content".

SIT-4279 Deployed

Non-English Collection Labels

This feature allows users to obscure collection names by replacing them with random alphanumeric characters and non-English text, making it difficult for unauthorized individuals to guess or decipher the actual names.

SIT-4209 Deployed

Box Office Navigation Option

QA at https://qa.boxoffice.sitickets.com/, UAT at https://uat.boxoffice.sitickets.com/, and Live at https://boxoffice.sitickets.com/.

SIT-4210 Deployed

Show Private Box Office Events

This feature allows users to view details about private box office events even if the "broadcast" flag is set to false, making them discoverable through direct URL access. Previously, these events were not visible in search results or event lists despite being private.

SIT-4208 Deployed

Remove Event Section

The Swim LP landing page has been updated to remove the ACACIA FASHION SHOW section at Pariaso's request. The Beach Bunny section has been expanded to fill the space, maintaining its original layout and design.

SIT-4272 Deployed

Connect Wallet Option

The Super Ticket UI updates enable users to securely connect their wallets to access SuperTicket NFT features, with a disabled "Connect Wallet" button and a disclaimer indicating the feature's availability in June. The updated My Tickets page now displays this button and disclaimer at the bottom of the screen, only visible when no SuperTicket content is present.

SIT-4240 Deployed

Update Super Ticket Section Name

The "Gathr" feature updates the navigation bar name in the Super Ticket section from "Super Ticket Content" to "SuperTicket Content", improving overall user experience.

SIT-4239 Deployed

Switch Between Production and UAT

spa.boxoffice.sitickets.com/reports. This change ensures that users can access the same reports in the production environment as they did during testing.

SIT-4217 Deployed

Filter Box Office Companies

"Company Name" and "Admin Email", allowing users to narrow down search results by these criteria. When filters are applied, the results will be filtered on this specific tab, making it easier for users to find relevant information.

SIT-4269 Deployed

Cart Abandonment Retargeting

This feature allows customers who abandon their carts during checkout to receive personalized emails with a link to complete their purchase. The system will automatically send relevant data about the abandoned cart to HubSpot, enabling targeted re-engagement efforts.

SIT-4201 Deployed

Tier Limit Exceeded Alert

This feature improves the error message when a user attempts to add too many tiers, providing a clearer and more informative alert. The updated message will help users understand what went wrong and how to correct it.

SIT-4202 Deployed

"Hero Space Updates

The BO LP V5 feature updates the header with lower fees displayed in white to highlight increased earnings, while removing unnecessary space on desktop and keeping key elements like the call-to-action. On mobile, the layout is optimized for faster savings of up to 50% compared to competitors.

SIT-4270 Deployed

Retarget BO Event Viewers

This feature allows companies to retarget customers who have viewed Business of the Month (BO) event pages without making a purchase. It enables targeted marketing efforts by tracking whether these customers were interested in BO events on Hubspot.

SIT-4263 Deployed

Mint NFTs with Private Data

The feature enables the use of Polygon's mainnet for NFTs API, allowing users to mint and manage super ticket content with private data. This switch replaces the current testnet usage, providing a more stable and secure environment for NFT transactions.

SIT-4265 Deployed

Complimentary Ticket Access

This feature adds a new "Complimentary Tickets" button to the Super Ticket Content screen, allowing users to access a view created by the SI Team. Upon clicking, it redirects the user to a new screen with a JWT token included in the URL query parameter, enabling secure and seamless access to complimentary tickets.

SIT-4205 Deployed

Make Event Private

This feature allows users to create private events that won't be publicly broadcasted, and also enables the option to make events public or unlisted. When creating an event, users can select whether it's private, public, or unlisted, ensuring proper broadcasting settings are applied accordingly.

SIT-4203 Deployed

Event Location Data

The /events API now correctly returns Latitude and Longitude for event venues in the United States. This improvement resolves a critical issue affecting the accuracy of venue locations in GATHR's events API.

SIT-4257 Deployed

Cancelled Event Notification

When an event is cancelled, attendees will receive an email notification with details about the cancellation, including automatic refunds and any associated payouts. This email aims to inform customers promptly and clearly about the impact of the cancellation on their orders and payments.

SIT-4258 Deployed

Event Status Control

The BO Event API has been updated to accept status attributes in the request payload, allowing users to specify whether an event should be private, public, or unlisted. This change enables events to be created and updated with specific broadcast settings, including non-broadcasted events available via direct URL.

SIT-4206 Deployed

Private NFT Branding

This feature ensures that private data is presented in a branded manner when updating NFT metadata, including using a default marketing image and structuring the description for OpenSea compatibility. The updated metadata will include a specific blurb with branding information.

SIT-4204 Deployed

Private Event Settings

This feature adds a "Private" button to the event settings page, allowing users to mark events as private and setting a corresponding parameter in the API request. When the Private toggle is enabled, a new "private" parameter is added to the JSON payload of event creation requests.

SIT-4297 Deployed

Time Format Customization

00 PM and 12:59 AM are displayed without leading zeros. The change also ensures consistent formatting for morning hours (1:00 AM - 11:59 AM).

SIT-4261 Deployed

Update Event Buttons

This feature updates the "Upcoming Events" pages on the website to replace "Coming Soon" buttons with "Get Tickets" buttons, enhancing user experience for event attendees. The update also includes changes to specific category page designs and URL corrections.

SIT-4199 Deployed

Check Contract Deployment Status

This feature allows users to create and deploy contracts by checking the Consensus API for deployment readiness. If the contract is ready, it pushes a message to the "items" queue; otherwise, it adds a message back to the queue.

SIT-4230 Deployed

Transfer Request Consistency

When attempting to create a transfer request, an error message is displayed to the user, even though the request can be successfully created through the backend system. This discrepancy needs to be resolved to provide a consistent user experience.

SIT-4293 Deployed

Correct Configured Proxy URLs

This feature resolves an issue where email proxy URLs were not being resolved correctly, often due to configuration problems. It improves the reliability of email proxy requests for superTickets.

SIT-4254 Deployed

Event Cancellation Email Updates

When an event is canceled or rescheduled, this feature sends automatic email notifications to event attendees through a proxy API endpoint, ensuring they receive updates on the changes. This ensures that all orders tied to the canceled event are also updated accordingly.

SIT-4193 Deployed

Portal Login Fix

The GATHR BO portal login feature has been completed, allowing users to access the platform without encountering page loading issues. This fix enables successful login for QA and UAT BO users.

SIT-4192 Deployed

Searchable Cancelled Events

When a Buy On (BO) event is cancelled, it remains searchable in SI Tickets and customers are able to purchase tickets for it, even after cancellation.

SIT-4255 Deployed

BO Cancelled Event Email

This feature adds an email template for cancelling business orders in the system, allowing users to easily send notifications to customers when their orders are cancelled. The template is now integrated into the Laravel codebase and triggers an automated job that sends the email on page load of the Email Templates Panel.

SIT-4234 Deployed

Private Event Type Validation

The BO API now correctly handles "private" as an allowed event type in the create API, preventing errors when attempting to create a private event. This change ensures that users can successfully onboard events with privacy settings without encountering errors.

SIT-4235 Deployed

Filter Results by Host

The feature fixes an issue with report filters in the Reports Screen, ensuring that users can effectively narrow down search results using the Scanned Report API. This improvement resolves the problem where hosts would receive the entire data set without filtering options.

SIT-4222 Deployed

Redirect to Privacy Policy Page

The "Privacy Policy" link in the sign-up modal now redirects users to the relevant information page instead of staying on the same page. This change improves the user experience by providing easy access to important policy details during the registration process.

SIT-4220 Deployed

UI Style Guidelines

This feature enhances the user interface of reports by standardizing colors, button styles, and icon usage to improve visual consistency. It also integrates an existing webstore date filter module to simplify date selection.

SIT-4218 Deployed

Edit Fees

This feature allows customers to edit change fees for their tickets by entering new percentages for processing, ticket, and merchant fees. The updated changes are saved successfully or display an error message upon submission.

SIT-4221 Deployed

Send Super Ticket Content Email

After a successful purchase, customers will receive an email notification if they have associated "super ticket content" with their purchased ticket and tier. The email is triggered by querying the system to check for this association and sending it through the /email-queue-proxy API.

SIT-4237 Deployed

File Upload Limit and Validation

The BO-Portal feature allows users to upload multiple files of various formats (jpg, gif, mp4, mov, webm) with a maximum size limit of 100MB. The application will notify the user if the file exceeds this limit or is not supported, ensuring a seamless and secure file upload experience.

SIT-4225 Deployed

Edit User Profile

The Edit Account feature allows administrators to update their contact information in a simple and intuitive modal window. The form includes fields for first name, last name, email, and phone number, allowing admins to edit and save their current data or enter new values.

SIT-4187 Deployed

Get Event Tiers

This feature adds a new GET API operation that retrieves the tiers associated with a specific event, allowing for more accurate population of tier selection dropdowns in the SuperTicket Content screen. The API returns tier IDs and names based on the provided event ID.

SIT-4256 Deployed

Event Update Logic

This feature updates the API calls for event rescheduling and canceling to ensure consistency in data changes. It separates regular event updates from status changes, allowing for accurate tracking of events and preventing inconsistencies.

SIT-4290 Deployed

Single Collection Minting

This feature allows hosts to consolidate their SuperTicket content into a single, obscured collection within the Sitickets wallet. This change enables easy management of Superticket contents and provides a cost-effective solution until further evaluation is conducted on separate collections for events.

SIT-3776 Deployed

Limit Free Event Tickets

On BoxOffice free events, users can now select up to 10 free tickets per tier on their cart. After reaching this limit, the "Add" button is disabled, ensuring users don't exceed the allowed ticket quantity.

SIT-4291 Deployed

Scrollable Ticket Details

When viewing a SuperTicket on the BO Portal, a toast message will now be displayed even when the user scrolls through the content. This ensures that important information is always visible to the user.

SIT-4288 Deployed

Hide Transferred Ticket QR Code

This feature fixes an issue where users can still view the QR code for a transferred ticket after it has been accepted, allowing them to see the recipient's details. The fix ensures that the QR code is no longer visible to the sender after transfer has taken place.

SIT-3770 Deployed

Credit Instructions Sent

This feature adds a messaging system to guide users through the sign-up process, ensuring they understand how to receive credits. The module provides clear instructions and feedback to help users complete the registration successfully.

SIT-3763 Deployed

Event Alignment Fix

The "Gathr" feature now aligns events properly under the event listing on desktop browsers, ensuring a more organized and user-friendly experience.

SIT-3792 Deployed

Add Service Fee

This feature adds an extra dollar to box office ticket prices displayed on the site. This change will be reflected in the event listings and ticket purchasing process for users.

SIT-3780 Deployed

Venue Name Sanitization

The Venues API has been updated to accept more characters in venue names, improving the accuracy and flexibility of venue searches. This change ensures that users can easily find venues with unique or special names.

SIT-3783 Deployed

Venue ID Validation

The Venues API now properly authenticates users with valid JWT tokens, resolving errors related to unauthorized signatures. This improvement ensures accurate venue information is returned in response to API requests.

SIT-3675 Deployed

Deduplicate Ticket List

The feature improves the live ticket list to correctly display tickets with identical sections and rows, ensuring that all matching tickets are shown, rather than just the first one. This change ensures accurate representation of available tickets for users.

SIT-3781 Deployed

User List API Retrieval

The POS App feature introduces a new API that retrieves a list of users associated with a specific company, allowing for easy display on the User Management Screen. The API checks user permissions and returns an unauthorized error if the logged-in user is not a host or no user is logged in.

SIT-3782 Deployed

Show Events Near Section"

When there are no upcoming events near a performer's page, the "Events Near" section is now hidden to prevent clutter. The related header and ad sections are also concealed to maintain a clean user experience.

SIT-3674 Deployed

Detailed Event Description

The SI Tickets Event API now includes detailed event descriptions in its responses when retrieving events via GET /events. These descriptions are retrieved from the box office and provide more context about each event.

SIT-3676 Deployed

Tier Image Data

The my-account/tickets API now returns an additional "tierImage" field for each ticket group, which is sourced from the boxoffice and provides a visual representation of the tier. This enhancement enhances the user experience by providing more detailed information about tickets.

SIT-3665 Deployed

BO Knowledge Base

This feature allows users to access a centralized knowledge base of best practices and common issues related to Business Operations (BO), providing quick solutions and guidance for common challenges. The BO Knowledge Base is designed to help users work more efficiently and effectively within the system.

SIT-3741 Deployed

Correct Transaction Fee Display

The Confirm Page now accurately displays transaction fees for users to review before completing their purchase. This correction ensures transparency and consistency in the checkout process.

SIT-3664 Deployed

Private Event Creation

As a host, you can create private events that are not visible on public category pages and can be found through search. You can also invite guests privately via email, text message, or other methods.

SIT-3695 Deployed

User Profile Navigation

The new navigation menu in the POS App allows users to easily log out of their active session and access user management options. Admin users will also see a link to manage users, with the option to redirect to the User Management screen upon clicking on this icon.

SIT-3704 Deployed

Bulk Event Merging

The Admin Panel will now allow users to bulk merge events from a CSV file by uploading a list of "Event 1" and "Event 2" columns, merging each row into a single master event with both Tevo/tn and TN goals. The system will automatically determine which master event ID becomes the new one, based on the first logged master event ID.

SIT-3746 Deployed

Save Timezone Data

The GATHR feature now correctly updates event times with timezone changes, ensuring accurate and consistent information for users. This improvement resolves an issue where timezone changes were not being properly saved on the Boxoffice portal.

SIT-3696 Deployed

Remove Usher from Company

This feature enables admins to remove users from their company using an API endpoint, ensuring only authorized admins can perform this action. The API takes a user ID as input and removes the corresponding user from the system if the requesting admin is authenticated and has permission for the company.

SIT-3744 Deployed

Pass Coordinates to Events

This feature resolves an issue where latitude and longitude coordinates were not being successfully passed when creating events through the Business Object (BO) portal or using Postman. It now allows for accurate location data to be included in event creation.

SIT-3706 Deployed

Save Super Ticket Content

This feature updates the BoxOffice database to store Super Ticket content and associated item IDs, enabling seamless integration with the SuperTicket app. A new table is created to store special contents on the boxoffice schema, allowing for efficient management of Super Ticket-related data.

SIT-3651 Deployed

Update Affiliate Links

The "Home page Super Nav" feature updates affiliate links on the home page to be 12 pixels wide and displayed in all capital letters. This change enhances the visual clarity and readability of the navigation menu.

SIT-3652 Deployed

Generate Category CSV

This feature allows users to export a comma-separated values (CSV) file containing the most recent data for both the latest category and main category. The exported data can be easily imported into other applications or used for further analysis.

SIT-3689 Deployed

User Management Screen for Hosts

The POS App now allows hosts to create and manage user accounts for Ushers. A new "Users Management Screen" enables hosts to easily add new Ushers with auto-filled company information, view existing users, and create new accounts through a simple form.

SIT-3685 Deployed

Accept Ticket Transfer

When you receive an email with a ticket transfer, clicking "Accept Tickets" transfers the ticket into your account and allows you to view it in your "My Tickets" section. This feature enables users to accept and manage transferred tickets securely.

SIT-3710 Deployed

Event Data Display

The new feature allows hosts to view an event management screen that is populated with relevant event data, retrieved from the Reports API. This enables hosts to easily manage events and access essential information in one place.

SIT-3642 Deployed

NFT Ticket Attributes

This feature enhances the ticket collection system by adding attributes to track unique identifiers for collections, NFTs, and smart contracts, enabling proper relationships between these elements. The updated database schema will allow for more accurate management of tickets and tiers.

SIT-3686 Deployed

Event Transfer Notification

When your ticket transfer is accepted, this feature creates a customizable email template with the event details, allowing you to send a confirmation to the recipient. The template includes essential information such as event name, venue, date, time, timezone, and tier name.

SIT-3715 Deployed

Event End Time Setup

As an event host, you can now add an end time to your events on our webstore, allowing attendees to plan accordingly and helping ensure a smooth experience for everyone involved. This feature includes a configurable "Event End Date" field with 12-hour format options and AM/PM indicators.

SIT-3643 Deployed

Event Details in Tickets

This feature allows customers to view detailed information about events associated with their tickets by clicking on a dynamic link stored within the ticket's NFT metadata. This enhances the overall customer experience by providing easy access to event details.

SIT-3678 Deployed

Show Promo Wallet Orders

This feature resolves an issue where orders were not being displayed correctly on the Avalara dashboard when checkout was completed using Promo Wallet funds. It ensures that orders are now accurately reflected on the dashboard after checkout with Promo Wallet.

SIT-3644 Deployed

Event Details Link

The Events API feature allows users to dynamically link to specific events by ID, providing relevant event data in an HTML response. This enables attendees to click on the link from external platforms like OpenSea and gain access to the event after verifying their SI Tickets account.

SIT-3680 Deployed

Event Location Lockdown

When creating or editing an event, users are now notified that changing the venue will prevent their event from being listed publicly. Additionally, venue change options have been disabled on the event management page once the event is published to ensure accuracy and consistency.

SIT-3681 Deployed

Show Ad Image Everywhere

This feature resolves an issue where vertical ad spaces with images were not displaying correctly on performer pages, particularly when multiple events are displayed on the same page. It ensures that the image is shown consistently, regardless of the number of events on the page.

SIT-3573 Deployed

Mobile Delivery Option

This feature adds a new "Mobile Transfer" delivery type to the My Account section, allowing users to select this option when ordering tickets and displaying a QR code for easy transfer. The feature enables the integration of mobile transfer as a valid delivery method in the system.

SIT-3578 Deployed

Transfer Ticket Details to Recipient

This feature allows users to create and apply a customizable "Transfer Sent" email template when transferring tickets to an external recipient. The template can be accessed through the Email Templates Admin Panel and will automatically populate with relevant ticket information.

SIT-3575 Deployed

Event Tier Details Display

When hosting an event, users can now view tier information for each ticket tier directly on the event page after publishing. This feature enhances the Box Office experience by displaying relevant details about tickets in real-time.

SIT-3577 Deployed

Ticket Transfer Notification

When you receive an email notification that someone has transferred a ticket to you, you can accept the transfer by clicking on "Accept Ticket Transfer". This action will allow you to access the tickets in your SI Tickets account and complete the transfer.

SIT-3539 Deployed

Store Box Office Data

ci_sessions, companies, company_users, gathr_id, and ip_address, each with specific columns for storing relevant information.

SIT-3563 Deployed

Protect Internal Databases

This feature enables BoxOffice to synchronize venue, performer, and category data from its Lambda API with both internal QA, UAT, and Live databases, ensuring data consistency across all environments.

SIT-3556 Deployed

Remove Duplicate User Data

The User Management API has been refactored to eliminate redundancy, resulting in more efficient and streamlined user management functionality. This change improves the overall performance and maintainability of the system.

SIT-3554 Deployed

Create Event Ticket Details

When an event is created, this feature automatically generates and sends a call ticket to the user with details from the event, including date, title, performer name, venue address, cover photo, category ID, description, and company information. This ensures that all relevant event data is included in the initial response after creating a new event.

SIT-3555 Deployed

Blockchain Ticketing Update

The "Beyond the Barcode Ticketing" feature updates the Box Office LP content with revised stakeholder feedback, modifying the title to emphasize the innovative blockchain technology behind it. This change aims to provide a more accurate and compelling description of the ticketing system's capabilities.

SIT-3553 Deployed

Show Event Details

When you click on an event on our site, you'll see all the relevant information about the event. The /events API will provide details about the event, including whether it's a box office event and its associated primary event.

SIT-3548 Deployed

View Event Details

The Events API allows admins to retrieve and view detailed information about specific events by providing an event ID as a parameter. The API returns relevant data related to the event, ensuring it belongs to the user's company before returning the results.

SIT-3558 Deployed

User Registration API

This feature allows users to register and create either Admins or Ushers through the portal or app, requiring basic information such as name, email, phone number, password, and how they heard about the platform. The registration process will be triggered by a specific endpoint, creating new user accounts with predefined roles.

SIT-3560 Deployed

Set Password Deep Link

As a guest checkout purchaser of a box office event, you'll receive an order confirmation email with a deep link to set your password and access your account. This allows you to complete your ticket setup and retrieve your QR code for entry to the event.

SIT-3582 Deployed

Show Tier Details

This feature allows users to view detailed Tier information when clicking on a ticket, while also retrieving box office tickets from the Livetickets API with corresponding descriptions. The feature enhances the main SI Tickets site by fetching event details and ticket information through API calls.

SIT-3583 Deployed

Display Event Tier Information

When viewing a Box Office event on the main SI Tickets site, users can see detailed Tier information and ticket descriptions on screen. The feature retrieves event details from the livetickets API to display relevant information about each BO event.

SIT-3549 Deployed

Prevent Soft Delete of Sold

This feature ensures that when a ticket is sold and then attempted to be deleted, it cannot be removed from the system. Additionally, it allows for updating the quantity of tickets in the "tickets/update" endpoint.

SIT-3614 Deployed

Event Broadcast Status

This feature allows users to easily manage event broadcast status, enabling them to quickly send or delay broadcasts when updating an existing event. The updated event will automatically reflect the chosen broadcast status in the API payload.

SIT-3552 Deployed

Event Listings in Chronological Order

As a host, you can now view your event listings on the Site in chronological order on the View All and Category pages after publishing an event. This ensures that primary events are displayed alongside other events, sorted by date from earliest to latest.

SIT-3635 Archived

Hide Payment Screen for Free

When checking out free events, the payment screen is automatically hidden and the event details are displayed as designed. On checkout pages, tickets with a price of $0 will be shown without requiring a payment selection.

SIT-3636 Deployed

Commit Uncommitted Tax Quotes

This feature automatically commits unprocessed tax quotes for a specific order and updates the transaction fee to zero once the quote is processed. This ensures accurate financial records and removes any outstanding fees associated with the uncommitted tax quotes.

SIT-3498 Deployed

Get Event Tickets

This feature allows admins to view and manage tickets associated with an event when editing the event. It provides a GET endpoint that retrieves tickets for a specific event by its ID, including those related to the user's company.

SIT-3639 Deployed

Manage Multiple Box Office Accounts

This feature allows users to provide feedback on the Box Office LP experience, helping us improve and refine it for better performance. The update includes new functionality that enables users to submit their thoughts and suggestions directly within the application.

SIT-3607 Deployed

Update Venue Payload

The Venues API has been updated to accept and store venue information in a standardized format, including name, address, city, state, zip code, and country. This change ensures that all relevant details are consistently stored and retrieved from the master_venues table.

SIT-3493 Deployed

Company Events List

The new Events API feature allows users to retrieve a list of upcoming company-hosted events through a GET request. The API will return events based on the user's role and company affiliation, providing admins with all company-related events and ushers with events happening today.

SIT-3606 Deployed

Redirect to SI The Party

This feature updates the links for Super Bowl Live Party (SI The Party) to ensure they correctly redirect users without any errors or typos.

SIT-3521 Deployed

Event Category Hierarchy

The BoxOffice feature improves the Categories API to send main categories and their immediate subcategories, enabling Gathr to populate dropdowns in the Event Onboarding screen with both top-level and subcategory options. This enhancement enhances the user experience by providing a more comprehensive selection of event categories.

SIT-3611 Deployed

Final Checkout Promo Recalculation

The feature ensures that the promo wallet discount is recalculated on the final checkout page, including taxes, to provide an accurate total cost for the user. This prevents incorrect amounts from being applied and sent to the backend during the checkout process.

SIT-3609 Deployed

Ticket QR Code Information

This feature enhances the my-account/tickets API to return more detailed information about bought tickets, including a QR code for primary ticket delivery. The updated response includes additional details such as source and tier description notes.

SIT-3524 Deployed

Update Super Bowl LP URL

The Super Bowl LVII Landing Page has been updated with a new URL and design, featuring a "Big Game Weekend" theme. This change provides a fresh look for the event page on both mobile and desktop devices.

SIT-3603 Deployed

Swap Loading Screens

This feature allows users to swap graphics between different image slots on the load screen, providing more flexibility in customizing their gaming experience. The new feature enables seamless switching between graphics, enhancing overall performance and visual appeal.

SIT-3523 Deployed

Set Event Image

This feature replaces the default map image on event pages with a custom image provided by the artist, ensuring a more personalized experience for attendees. On page load, the custom image is displayed in place of the map, enhancing the overall visual appeal of the event page.

SIT-3598 Deployed

Admin Restricted Scan Reports

The Scan Reports feature allows administrators to access reports that reflect all data points from their company's events and tickets. It verifies the user's login credentials and returns authorized data related to their company, with unauthorized errors for non-admin users.

SIT-3596 Deployed

Encode UserID in JWT Token

This feature enhances the User Management API by encoding the user's unique identifier within the JSON Web Token (JWT), providing an additional layer of security and authentication. This change ensures that sensitive user data is protected even if the JWT token is intercepted or accessed without authorization.

SIT-3599 Deployed

Admin-Filtered Customer Report

The Customer Report feature provides a customizable report that allows admins to view specific data points from customer reports based on filters and spreadsheet settings. The API returns only data related to events and tickets created by the admin's company, ensuring authorized access for admins.

SIT-3514 Deployed

Verify and Return Existing Venue

The BoxOffice Venues API has been improved to validate and manage venue information. The updated API now checks if a venue already exists before creating or returning one, ensuring unique IDs are generated for new venues.

SIT-3490 Archived

Create Success Message After Account

This feature improves the Box Office LP account creation process by displaying a personalized success message and removing redirects after login. It also enhances the user experience with updated font styles and rounded corner buttons on call-to-actions.

SIT-3518 Deployed

Update Event Image Link

The feature updates the party image by re-linking it to the new event ID after a change in the system. This ensures that the correct image is displayed for each event.

SIT-3515 Deployed

Performers Name Validation

The Performers API has been updated to validate existing performer names before creating or updating a new performer. This ensures that duplicate performers are not created and provides a unique identifier for each performer.

SIT-3516 Deployed

Event Categories

The Box Office LP feature redesign simplifies the home page by removing the header image and replacing it with a prominent red banner featuring a row of icons representing various event categories. This change aims to enhance user engagement and encourage ticket sales for events.

SIT-3622 Deployed

Show Free Event Details

This feature simplifies the checkout process for free events by hiding unnecessary information and displaying "Free" instead of prices. It also ensures a consistent user experience across different stages of the checkout process.

SIT-3590 Deployed

Update Party Link and Image

The Party page to improve navigation and visual consistency. It also changes the performer image to better match the updated design.

SIT-3627 Deployed

Include Venue Coordinates

When creating an event, the feature allows users to select an address and automatically includes the corresponding latitude and longitude in the venue object of the API payload. This information is captured when the user selects an address on the event onboarding form.

SIT-3626 Deployed

Event Description Field

This feature allows users to pass a detailed description of an event through both create and update APIs, enhancing event information in GATHR. The updated APIs will now include the "long_description" field in their payloads.

SIT-3625 Deployed

Store Venue Location Data

The Venues API has been updated to include latitude and longitude in its payload, allowing for more accurate venue location data to be stored on the master_venues table. This change enables users to access both latitude and longitude values when retrieving or updating venue information.

SIT-3617 Deployed

Detailed Event Description

This feature enhances the Events API by adding a detailed description field, allowing users to retrieve and update event descriptions. The new "long_description" field is included in API responses and stored on the boxoffice.events table.

SIT-3616 Deployed

Event Description Display

This feature enhances the box office event page by displaying a detailed event description below the event image, ensuring a visually appealing layout that is both horizontal and vertically responsive. The description is fetched from the GET /events API and matches the expected HTML content, providing an accurate representation of the event details.

SIT-3618 Deployed

Detailed Event Description Field

This feature adds a new input field on the GATHR/Event Details page that allows users to write a detailed description of their event, with a character limit of 500 characters and optional image upload capabilities. The field will display user-inputted content in HTML format and provide links to uploaded images.

SIT-3530 Deployed

Retargeting Pixel Code Snippet

This feature allows users to add a retargeting code snippet to their widgets, enabling targeted advertising and improved user engagement. The snippet is integrated with Rubicon Project's TAP Pixel technology for seamless tracking and measurement.

SIT-3486 Deployed

Run Avalara Scripts

This feature allows users to run pre-built scripts from Avalara, a leading provider of tax compliance and risk management solutions, directly within the application. By integrating with Avalara, users can automate complex tax-related tasks and streamline their workflow.

SIT-3503 Deployed

Set Event Image

This feature replaces the default event map image on the Event Page with an alternative image provided by the event organizer. Upon page load, the new image is displayed in place of the map area.

SIT-3527 Deployed

Embed Affiliate Links

Musey TV will provide an affiliate link for their public performer feed, which will be embedded on our site without requiring any design effort from us. The link will include UTM parameters to track purchases made through the embedded link.

SIT-3457 Deployed

Checkout with Guest User

This feature allows guests to complete their reservations and pay using PayPal during the checkout process. It provides an additional payment option for users who prefer not to use their hotel loyalty program or other payment methods.

SIT-3456 Deployed

Checkout with PayPal Guest

This feature allows users to complete their reservations by paying through PayPal, ensuring a seamless and secure checkout experience. It enables full user authentication for PayPal transactions, enhancing the overall booking process.

SIT-3481 Deployed

Update App Store Assets

We're updating the graphics used in our app store to give it a fresh look. This change will refresh our storefront's appearance and make it more visually appealing.

SIT-3480 Deployed

Test Suite Builder

This feature allows users to create and organize test suites, making it easier to manage and run tests. It also enables the fixing of existing test suite issues, streamlining the testing process.

SIT-3455 Deployed

Allow Guest Checkout on Paypal

This feature allows guests to checkout using PayPal without creating an account. Users can now complete purchases seamlessly and securely with their PayPal credentials.

SIT-3463 Deployed

Stop Old Welcome Emails

This feature fixes an issue where employees were receiving duplicate "Old Welcome Emails", and it now ensures that these emails are not sent to users. The update prevents the sending of old welcome emails to prevent confusion for new hires.

SIT-3476 Deployed

Display Zero Transaction Fee

This feature ensures that users are shown the transaction fee on the "Confirm" step of checkout, even if it's zero, to provide transparency and clarity during the payment process. The feature displays the "Transaction Fee" line instead of hiding it when the selected payment method has a zero fee.

SIT-3479 Deployed

User Login API

The new User Management API allows users to log in using their email address and password, returning their user details if the login is successful. The API also supports platform-specific login options for portal or app access.

SIT-3478 Deployed

Update Event Status

The Events API PATCH events feature allows users to update event details without changing the venue or performer, instead opting to cancel and create a new event if necessary. This feature also tracks and stores event statuses, providing a way for Gathr to manage and record changes to event status over time.

SIT-3434 Deployed

React Component Setup Guide

This feature implements Freestar's React component, enabling seamless integration with our platform. To set up the feature, please refer to the provided implementation guide and attached react ad tags for instructions.

SIT-3433 Deployed

Empty Phone Number Handling

When creating a TEVO order, the system will not process if the customer's phone number is empty or matches the vendor's phone number. This issue prevented orders from processing despite customers having paid for them.

SIT-3397 Deployed

Update Performer Article List

When visiting a new performer page with a 404 error, previously loaded SI News articles from another performer page should be cleared. This ensures users see up-to-date content instead of stale information.

SIT-3326 Deployed

Load Page Faster

The feature reverts the load speed of Category and Performer pages to match the performance seen in other environments, improving overall page loading times. This change aims to standardize page loading speeds across different testing environments.

SIT-3324 Deployed

Teams Carousel on Category Page

This feature adds an "All Teams" carousel to the MASL category page, allowing users to easily view and access all available teams. On page load, the carousel will display the correct list of teams retrieved from the /teams API endpoint.

SIT-3288 Deployed

Team Page Widget Layout Fix

The feature resolves alignment issues with college football team pages, ensuring that game information and links are properly displayed without being cut off or hidden. This improvement addresses wrapping problems caused by the widget's layout on these pages.

SIT-3423 Deployed

Load Ad Tags Automatically

This feature enables the integration of ad tags from Freestar, allowing for dynamic ad replacement on sitickets.com, ensuring seamless user experience. Upon loading the URL, users will see Freestar's vertical and horizontal assets displayed in place of traditional ads.

SIT-3422 Deployed

Error Handling Page

When viewing event listings on sitickets.com, users will be redirected to an "Oops there's an error" page if an issue is encountered. This page provides additional information and support resources, including the Zendesk Support tab for further assistance.

SIT-3383 Deployed

Venmo Payment Option

The Venmo button has been re-enabled on the platform, allowing users to easily send and receive payments through this popular payment service. This update provides a seamless payment experience for our customers.

SIT-3419 Deployed

Clear Cache Manually

This feature adds a "Cache Clear" button to inventory and global price rule pages, allowing users to manually clear the cache after making changes to ensure accurate pricing calculations. This ensures that any changes made to pricing rules are reflected in real-time without relying on automated cache clearing.

SIT-3283 Deployed

Domain Portal Access

This feature allows users to access the Box Office portal through a unique vanity URL, providing an additional login option for easier access. The feature also enables API integration for further customization and automation of box office operations.

SIT-3340 Deployed

Order Confirmation Emails

When purchasing tickets through the POS App, customers will receive a confirmation email with their ticket details. The type of email sent depends on whether they are a guest or full user, providing them with either a guest checkout order confirmation or a full user order confirmation, respectively.

SIT-3339 Deployed

Scan Tickets on POS App

When using the POS App API, users can scan tickets and mark them as scanned in real-time. This feature ensures that only valid tickets with specific metadata are marked as scanned within a 2-hour window of the event's scheduled start time.

SIT-3362 Deployed

Create Event

This feature allows users to create new events through the Events API by sending a POST request with event details such as title, performer name, venue, and cover photo. The API validates user input data and returns a response indicating the success or failure of the event creation process.

SIT-3354 Deployed

Refund Status Field

This feature enhances billing and internal workflows by adding a "Refund Status" field to ticket transactions, allowing admins to track refund status for orders. The field is displayed in the CSP Orders Grid, providing a clear view of order status updates.

SIT-3228 Deployed

Cover Approval Process

This feature enables users to view and manage their insurance coverage details directly within the application. It provides a centralized location for policyholders to access their insurance information and related documents.

SIT-3253 Deployed

Custom Material UI Theme

This feature enables users to customize the Material UI theme in their TypeScript projects, allowing for more flexibility and control over the design of their application. It builds upon existing resources to provide a streamlined process for implementing custom theming using TypeScript.

SIT-3051 Deployed

Scan Tickets and Payment

This feature allows users to research and integrate plugins on Android Capacitor for Mobile App 2.0, enabling the scanning of tickets from Eventcube and the use of credit card readers.

SIT-3140 Deployed

Complete Purchase Flow

This feature completes the checkout process for concert and theater tickets, allowing users to securely purchase and access their event tickets. The updated flow simplifies the ticket-buying experience, making it more efficient and user-friendly.

SIT-3047 Deployed

Auto-Fill Registration Fields

The new register form allows users to easily create an account and start using the platform. This feature provides a streamlined sign-up process, making it simpler for users to get started with our service.

SIT-2933 Deployed

Stable Horizon Configuration

The feature updates the workspace horizon configuration to improve stability for logging, resolving issues with scheduled job logging in QA1 workspaces. This change enables more reliable logging functionality.

SIT-2894 Deployed

Show All Results

The Widget / Event Feed feature now displays all events when no limit is specified, ensuring that users see every relevant result. This change fixes a bug where an excessive limit was being applied by default.

SIT-2910 Deployed

Event Promotion Portal

The Box Office MVP feature enables clients to create and manage events in the Box Office portal, promote them on the SI Tickets web store, sell tickets in-person using the Point of Sale application, and validate tickets with a barcode scanner. This feature aims to provide a comprehensive platform for clients to manage their box office operations effectively.

SIT-2895 Deployed

Mobile App Speed Boost

The Mobile App Improvements feature enhances the overall usability and performance of our mobile app, providing a better user experience for our customers.

SIT-2750 Deployed

Reduce Failed Add To Cart

This feature improves the efficiency of adding items to a cart by reducing the number of failed requests, making it easier for users to complete purchases and increasing overall conversion rates.

SIT-2645 Deployed

Tax Data Import

The Avalara TAX API Integration feature allows businesses to automate tax calculations and compliance for e-commerce transactions, streamlining their tax processing workflow. This integration enables seamless data exchange between our platform and Avalara's tax services, reducing manual errors and increasing accuracy.

SIT-2378 Deployed

Frontend Code Linting

This feature integrates ESLint into our frontend codebase to enforce best coding practices and catch errors before deployment.

SIT-2289 Deployed

Assign Tickets to Users

The Primary Ticketing Solution feature enables users to manage and track tickets efficiently, providing a centralized platform for reporting, tracking, and resolving issues. This solution streamlines the ticketing process, improving overall user experience and support operations.

SIT-2069 Deployed

Manage Multiple Tenant Accounts

This feature improves the underlying infrastructure to enhance overall system performance and stability. It includes various technical enhancements aimed at optimizing resource utilization and reducing potential bottlenecks.