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2024 In Review

All completed stories and features from 2024

1119
Stories Completed

SIT-6836 Deployed

Improved AI Search Experience

The AI Search Phase 2 feature enhances the user experience by providing a more interactive and informative search interface. It displays a list of search results in order from lowest to highest price, with each item linked to a ticket, and allows users to browse through the results and open the checkout modal on click.

SIT-8297 Deployed

Test Environment Switcher

This feature resolves issues found during testing of the Next.js Production WebStore at sitickets.com. The fix addresses problems identified with the site's functionality and stability.

SIT-6613 Deployed

Search Results Filtering

This feature integrates Azure AI Search into our platform, enabling users to search and discover content more efficiently. It enhances our search capabilities with advanced features from Microsoft's AI-powered search solution.

SIT-7496 Deployed

Checkout Session Tracking

This feature allows users to track their shopping cart items as they progress through the checkout process, enabling session-level analytics and insights into user behavior. The feature also enhances reporting capabilities by adding sortable and searchable columns to the existing report, making it easier to analyze user interactions and identify trends.

SIT-3713 Deployed

Add Tickets to Wallet

This feature allows customers to easily add their event tickets to their Apple or Google Wallet for convenient mobile payment. By integrating with these popular wallets, users can quickly and securely link their tickets, making it easier to purchase tickets on-the-go.

SIT-4447 Deployed

Update Ticket Data in Wallet

This feature allows users to update their ticket information stored in Apple Wallet, ensuring that passes reflect the most up-to-date event details and are transferable if needed. It utilizes PassKit's APIs to enable seamless updates and transfers of ticket data within Apple Wallet.

SIT-7620 Deployed

Guest Checkout Option

As a user with a full account, you can now checkout as a guest without having to enter your password. This feature allows users to bypass the login process and complete their purchase without entering their credentials.

SIT-7324 Deployed

Connect to New Data Source

This feature updates backend and Tableau reports to connect to the new BI2 location, ensuring seamless access to data. The change allows users to generate reports with the latest data from the new source.

SIT-7323 Deployed

Continuous Data Update

This feature automatically updates our Business Intelligence (BI) database with daily changes from our Application Database (App DB), ensuring that the BI DB stays current and up-to-date. The process also removes historical data from the App DB to maintain a clean and efficient system.

SIT-7451 Deployed

Paypal Payment Processing Integration

This feature integrates Stripe's one-page checkout into our platform, allowing users to securely make payments without leaving the site. The integration also supports PayPal payment processing and shares the same thank you page and email addresses for streamlined user experience.

SIT-7615 Deployed

Embedded Stripe Checkout Form

This feature updates the Single Page Checkout process by embedding a Stripe payment form within the cart API, allowing customers to complete their purchases seamlessly. The new implementation also includes a return URL for a thank-you page and support for using wallet credits with SIT Wallet.

SIT-6427 Deployed

Link Stripe Account

As a host, you can now link your Stripe account directly within the Portal, allowing you to manage your payments and access your Stripe ID. This integration enables hosts to authenticate their Stripe Connect accounts and easily disconnect them from the Finance tab.

SIT-6704 Deployed

View Validated NFL Inventory

This feature allows customers to view validated NFL inventory from Logitix, which has been verified by Seatgeek or Ticketmaster, providing an accurate representation of in-demand items. The feature ensures that event listings are consistently displayed across all relevant pages on the website.

SIT-6938 Deployed

Filter Home/Away Events

The Sports Category Performer Pages feature allows users to filter events by whether they are played at home or away. This functionality enables users to easily sort and view events based on their location, making it easier to plan and manage sports-related content.

SIT-8254 Deployed

Primary Ticket Issuer Display

This feature allows users to identify the primary ticket issuer for an event or venue, providing clearer instructions on how to receive tickets and reducing delivery-related support issues. Users can now specify the primary account login associated with the ticket issuance, enhancing the overall ticket delivery experience.

SIT-5401 Deployed

Migrate GITG Emails to Mailgun

This feature migrates all GITG-related emails to Mailgun, enabling links within templates to open correctly and improving email functionality. Once complete, users will be able to view and interact with GITG templates on the Templates panel without issues.

SIT-6726 Deployed

Sync Logitix Event Data

This feature syncs event and ticket data from Logitix with our system, validating tickets against Ticketmaster and SeatGeek before saving the updated information to Box Office Products. It also triggers an SQS Lambda function to process new data on POST requests from these sources.

SIT-4986 Deployed

Cash Payment Update

This feature updates the payment method and usher ID for orders paid with cash at the point of sale, ensuring accurate tracking and order generation. When a customer pays with cash, their order is automatically updated with the correct payment information and associated usher ID.

SIT-7877 Deployed

PayPal Payment Gateway

This feature enables customers to make payments using PayPal directly on our website, eliminating the need for redirection to a separate PayPal site. Users can choose from various funding sources and authenticate their payment securely within our embedded form.

SIT-8262 Deployed

Add Primary Issuer Instructions to

This feature adds instructions on how to contact the primary issuer for tickets ordered through our system on confirmation and delivery emails. The updated emails will provide customers with clear guidance on next steps after receiving their orders.

SIT-5402 Deployed

View GITG Email Templates

This feature fixes email template views for GITG emails, ensuring that clicking on any of the templates opens in the correct tab with accurate content. The fix resolves issues where previously, clicking on templates would open in a new tab without displaying the expected content.

SIT-6934 Deployed

Redirect to Relevant Content

When accessing a non-existent event page, users will be redirected to either the performer's page or the home team performer's page in sports categories, enhancing their experience and guiding them to relevant content. This redirection applies globally for all 404 errors, regardless of whether the event is active, completed, or expired.

SIT-6543 Deployed

Automated Payout Processing

When this feature is enabled, hosts will automatically receive payouts for new transactions after company fees have been deducted. This ensures that the remaining amount is delivered to the connected Stripe account, rather than being paid out to the host directly.

SIT-6707 Deployed

Barcode Viewing & Rotation

Customers who purchase Logitix NFL Inventory can now view their unique barcode in their account, with the option to receive order confirmation and tickets via email. The barcode will rotate if validated by Ticketmaster or SeatGeek, ensuring easy access and visibility for customers.

SIT-7477 Deployed

Component Diagram Builder

This feature provides a simplified component diagram for each running job, displaying essential information such as job name and description, frequency of execution, and source and destination data locations. This visual representation aims to improve understanding and management of existing data pipelines and schemas.

SIT-8329 Deployed

Single Vendor Event Mapping Cleanup

This feature investigates and resolves the issue where multiple local events from the same vendor are mapped to a single master event, resulting in duplicate or unnecessary event IDs. It aims to ensure that each master event is uniquely tied to either a TN event or a TEVO event, eliminating redundant mappings.

SIT-5794 Deployed

Upload SuperTicket Content

This feature allows customers to purchase SuperTicket Content through the Host Nation (HN) iFrame or Webstore, integrating NFTs into the SI Database. It enables a seamless user experience for buying tickets and owning digital collectibles within HN's interface.

SIT-8017 Deployed

Mobile Ticket Transfer Link

When you receive an "Order Shipped by Mobile Transfer" email from us, we'll now include a transfer link directly in the email, allowing you to easily access your tickets. This link will be clickable and direct you to the tickets without having to navigate elsewhere.

SIT-7720 Deployed

Order Status Approval Workflow

This feature ensures that an order remains in a "pending" status until it has been successfully approved across all processing steps, including payment, fraud check, and inventory update. If any of these steps fail, the order will remain pending, allowing for further investigation into why the workflow was not completed as expected.

SIT-7718 Deployed

Daily BI Database Sync

This feature creates a daily job that synchronizes records from our prod database with our Business Intelligence (BI) database, including any historical data removed from production. The job ensures seamless integration of our databases and maintains up-to-date information in the BI DB.

SIT-6640 Deployed

Sync Event Ticket Updates

The feature resolves an issue where the "My Tickets" page would fail to load when syncing updates from the System Information (SI) after editing event and ticket details. This fix ensures that users can view their updated tickets correctly on the My Tickets page.

SIT-7616 Deployed

Checkout Session ID Handling

When adding physical shipping to an order, the checkout process will automatically switch to a regular checkout flow, ensuring all necessary parameters are included in the request. This ensures compliance with Stripe's documentation for secure payment processing.

SIT-6318 Deployed

Show Final Price Before Payment

This feature improves the checkout process by displaying the correct total amount due for Apple Pay transactions during the payment selection process, reducing user confusion. The updated modal now accurately reflects the final price before processing begins.

SIT-6254 Deployed

Sync HN Users to BO

This feature updates our AWS environment to enable seamless syncing of users between our HelpNow (HN) and Business Operations (BO) systems. It allows for automatic user synchronization, streamlining data management across both platforms.

SIT-6157 Deployed

University Sport Options

This feature allows users to create a personalized sports page for their favorite Big 12 university, including a mobile-friendly design that adapts to their viewing preferences. The user can easily navigate and focus on the sport options they're interested in by scrolling down and selecting their preferred university.

SIT-8167 Deployed

PayPal Checkout Integration

This feature allows users to complete their purchase using PayPal as a payment method in the 3-step checkout process. When selected, PayPal will redirect the user to PayPal's site for payment authorization and then return to our application once payment is confirmed.

SIT-7140 Deployed

Cancel Payment Authorization

When a payment transaction doesn't complete during checkout, our feature automatically cancels the associated Stripe payment authorization to prevent unauthorized charges. This helps protect users' accounts and ensures a seamless checkout experience.

SIT-8163 Deployed

Push Notification Service

This feature enables our app to send push notifications to users on both Android and iOS devices, triggered by specific events such as periodic API calls or background processes. The notification content can be dynamically set, allowing for personalized messages to be sent to users at any time.

SIT-6369 Deployed

Redirect to Performer Pages

When a user encounters a 404 error on an event page, they will be automatically redirected to the corresponding performer page or home team performer in sports categories. This redirection aims to enhance the user experience and provide relevant content after encountering a 404 error.

SIT-6024 Deployed

Ava API Mapping

This feature enables the mapping of our existing APIs to OpenZepplin APIs, streamlining data exchange and integration with Cubist updates. This improvement aims to enhance the overall efficiency of the Ava migration process.

SIT-6345 Deployed

Create Category with Thumbnails

This feature allows administrators to create custom categories, including AFFL, and display performers with corresponding links, enabling users to access partner information through a single navigation point. The solution enables seamless integration of external partners into the existing taxonomy system.

SIT-5403 Deployed

Replace Email Triggers

This feature allows users to switch from receiving emails about upcoming games and their outcomes directly from AC to receiving them via Mailgun, providing an alternative notification method. The change replaces the existing GITG triggers with new ones that direct emails to Mailgun instead of AC.

SIT-6791 Deployed

NFL Team Page Redesign

The redesigned NFL Category Page allows users to quickly find their favorite teams and games on page load, with key features including an updated hero image, search bar, and team listings that display the first letter of the home city in the team's primary color.

SIT-7906 Deployed

Update Order Prices

This feature allows users to retroactively resolve past orders by calculating the actual sale price based on the marked-up percentage, providing an accurate record of the transaction. The resolved sale price is then stored in the database for future reference.

SIT-7163 Deployed

Publish to Google Developer

The feature republishes the HN Android Scanner App in the SI Google Developer account, ensuring it remains accessible. The app's iOS version will be updated if necessary to maintain consistency across platforms.

SIT-6062 Deployed

Search by Event Type

This feature allows customers to search for and display BO-Ent events in the web store's master events table by typing keywords into the WS Search Bar. The system retrieves relevant data from another platform and aligns it with its own structure to ensure seamless integration.

SIT-7960 Deployed

Failed Order Processing Timer

This feature improves the user experience when attempting to checkout with a failed order cart by displaying a loading spinner and a timeout message, providing users with an estimated time frame of 3 seconds before displaying a further message.

SIT-6108 Deployed

Category-Based Widget Placement

This feature adds a widget to the Forbes Gambling section that displays content recommendations for big events and game day preview articles. The widget will be populated with relevant categories, including UFC, NBA, NCAA Men's Basketball, and WNBA.

SIT-7996 Deployed

PayPal Checkout Integration

This feature allows customers to complete their purchase using PayPal as the payment method. It enables seamless integration with PayPal's order creation process, ensuring accurate and secure transactions for both the customer and the merchant.

SIT-6829 Deployed

Show Available Tickets Back End

The HN Portal feature now allows administrators to view and manage all remaining tickets, including those hidden from public view, in the admin section of the Box Office. This change enables partners who require access to these tickets for backend purposes.

SIT-8229 Deployed

Static Navigation Files

This feature improves page load performance by caching the Header/Footer navigation as static JSON files stored in Amazon S3, eliminating unnecessary API requests. This change reduces database calls and enhances overall user experience.

SIT-7997 Deployed

PayPal Payment Processing

This feature allows users to create and process payments through PayPal directly within the application. A new endpoint has been added to facilitate seamless integration with PayPal services.

SIT-8523 Deployed

Sync Event History

This feature resolves an issue where events created or updated during a throttling problem with TicketNetwork were not reflected again. It ensures that users can now see key events on the site, including tickets and championship games.

SIT-6519 Deployed

SI Branded Interface

This feature updates the interface to reflect SI's branding, ensuring a consistent look and feel for Hosted Network users. The new design incorporates SI's style guide, including font styles, colors, and layout elements to create a recognizable and professional experience.

SIT-6729 Deployed

Event Ticket Group Data

This feature updates the ticket groups for an event when a user visits the event page, ensuring that relevant group information is pulled and transformed into the expected data structure. This allows for accurate display of ticket group details on the event page.

SIT-7836 Deployed

Horizontal Scrolling Component

The feature replaces the existing horizontal scroller on the homepage with a Material UI (MUI) scroller that only scrolls horizontally. This change ensures tiles are evenly spaced and do not scroll up and down when using the MUI Grid component.

SIT-8005 Deployed

Create PayPal Order ID

This feature allows users to generate a unique PayPal order ID when creating a new order through the platform. This enables seamless payment processing and tracking of orders through PayPal.

SIT-6807 Deployed

Minify Event Page Errors

The new feature fixes an error that caused issues on the /event and /performer pages in production, resulting in errors 423. This fix ensures a smoother user experience on these critical pages.

SIT-7572 Deployed

Structured Event Data

This feature adds schema markup to Performer Pages' event listings, enabling search engines to accurately index event information and improve user experience. It utilizes Schema.org markups to provide structured data for music events on Seat Geeks website.

SIT-8010 Deployed

Secure Checkout Badges

This feature adds a security badge to the checkout page, clearly communicating that transactions are backed by the Fan Guarantee and protected by SSL encryption, enhancing user trust and confidence in the site's security. The badge will be displayed above the payment iframe on single-page checkout.

SIT-8132 Deployed

Link Webstore to Account

This feature integrates Sports Illustrated Tickets Management LLC's online store with their PayPal merchant account, enabling seamless payment processing for customers.

SIT-6637 Deployed

Logitix Ticket Group Support

This feature modifies the sitix-tg-list code to provide Logitix ticket group data for NFL categories, bypassing Eventcube/Boxoffice queries and updating the Filter section to prioritize Logitix results. The change allows users to access Logitix ticket groups alongside other event listings.

SIT-6747 Deployed

Ticket Rotation Service

This feature allows users to securely display their purchased Ticketmaster ticket in their account by generating a rotating barcode using the Secure Render API. When a user clicks on "View Tickets", the system retrieves and updates the ticket's token to ensure the barcode remains dynamic and secure.

SIT-6636 Deployed

Inventory Status Investigation Tool

This feature aims to resolve an issue where orders with valid tickets and non-rejected inventory were incorrectly marked as "Order Status Failed - Inventory Rejected", causing customers to receive cancelled emails instead of refunds. The feature will investigate and update the status accurately in the database to provide correct information to users.

SIT-6037 Deployed

Forgot Password Recovery

This feature allows users to recover their passwords by clicking on "Recover Password" from the BO 2.0 Reset Password page, triggering an API request and sending a password reset email to the user's email address.

SIT-6874 Deployed

Tim McGraw Sweepstakes Management

The Tim McGraw Sweepstakes feature allows users to enter a sweepstakes landing page and track their entries through a report, with the goal of growing the email list, increasing secondary sales, and enhancing brand visibility. This bonded sweepstakes has been approved by Tim McGraw's Tour team and is expected to be completed by April 11th.

SIT-6877 Deployed

Create and Submit LP Form

This feature allows users to create and submit a new LP (Long Plan) form, receiving confirmation once the submission is complete. Upon successful submission, the user will see a success message indicating that their entry has been successfully submitted.

SIT-6984 Deployed

Resolve Traffic Funnel Issues

This feature improves the NFL category page on sitickets.com by investigating and resolving traffic funnel issues with Mixpanel, ensuring a smoother user experience from purchase to delivery. It optimizes key steps in the checkout process, including contact, payment, and discount options.

SIT-7411 Deployed

Move Orders to Production

This feature migrates all existing order numbers from the User Acceptance Testing (UAT) environment to the Production environment, allowing for seamless access and transfer of orders between the two. This ensures continuity and accuracy in order management once the UAT environment is closed.

SIT-7522 Deployed

Error Handling Messages

This feature updates the default checkout message to provide users with clear instructions on how to resolve issues, directing them to chat support. The updated messaging ensures that errors are logged to ElasticSearch for analysis and improvement.

SIT-6444 Deployed

Multiple Category Support

The SB Live widget now allows users to view multiple subcategories of events in one widget, enabling easier selection and display of various event types. This feature can be configured via URL parameters, providing flexibility for users to customize their experience.

SIT-6666 Deployed

Unified Ticket View

As a HelpNet customer, you can now view your support tickets across all channels in one place. This feature allows you to easily access and manage your tickets from any channel, providing a seamless experience.

SIT-7526 Deployed

NodeJS Lambda Proxy to ES

This feature allows users to create a serverless API using Lambda and Node.js, which can store any data sent to it in an Elasticsearch database. This enables seamless integration with the search engine for efficient data storage and retrieval.

SIT-6855 Deployed

Apply Promo Code to Order

The feature fixes an issue where a promo code was incorrectly applied to individual tickets rather than the entire order when multiple tickets were purchased. This change ensures that promo codes are now correctly applied to the complete order, as intended.

SIT-7949 Deployed

Zero Fee Voucher Payment

The BOE Voucher Payment Option feature allows users to purchase tickets with zero fees and costs, providing an additional payment method in the Box Office Enterprise Portal. When selected, this option automatically sets all applicable fees and ticket costs to $0 for a seamless transaction.

SIT-7556 Deployed

Apple Pay Error Handling

The feature resolves an issue where users experience a processing error when trying to complete a purchase using Apple Pay on our mobile app, but not on our website.

SIT-8057 Deployed

Bulk Seat Selection

This feature allows users to bulk select seats for large groups, enabling partners to efficiently manage and sell out 100+ seats at once. The new functionality mirrors the existing click-and-drag method in Seats Manager, streamlining the process of selecting seats and applying price levels.

SIT-7423 Deployed

Enterprise Environment Setup

This feature enables automated infrastructure as code (IaC) setup for generic enterprise environment spin-ups, including all systems, to replace QA and serve as a template for other environments. It also integrates with Content Delivery Networks (CDNs), ensuring consistent delivery of content across all shared CDN-enabled environments.

SIT-8066 Deployed

Add Occurs At Field

This feature updates the source code to include the "occurs_at" data in the MTG table, enabling partitioning for inventory synchronization across various systems. The new column will be populated during bulk syncing of ticketing groups and events.

SIT-8282 Deployed

Google Ads Conversion Tracking

This feature adds conversion tracking for app installs and downloads on iOS devices through Google Ads, allowing developers to measure the effectiveness of their ad campaigns. The integration uses Google Tag Manager to track conversions in the app.

SIT-6714 Deployed

Resolve Double Tracked Events

This feature resolves an issue where the total sum cost of orders was not accurately reflected due to duplicate tracking of events. It aims to correct this discrepancy and ensure that the actual total cost is displayed correctly in our database.

SIT-8113 Deployed

Logged In Single Page Checkout

When users are logged in, they will automatically be redirected to the Single Page Checkout (SPC) instead of being taken to an event page. This change ensures a seamless shopping experience for logged-in customers.

SIT-4834 Deployed

Ticket Transfer to Apple Wallet

This feature allows users who have transferred their tickets to Apple Wallet to easily transfer them to another recipient on our website. Alternatively, after transferring tickets to Apple Wallet, the "Transfer" button will be disabled to prevent accidental transfers and display an error message if clicked.

SIT-7217 Deployed

Synced Event Navigation

This feature ensures that when a customer clicks on a synced Bo-ENT event from any page (Discover Page, Venue Page, or Category/Sub-Category pages), they are directed to the correct iframe URL, resolving navigation issues with synced events.

SIT-7923 Deployed

View from Seat Display

This feature allows customers to view their seat selection on the checkout page, providing an added layer of transparency and personalization. When available, the view from seat image is saved in Redux and passed to relevant services during the checkout process.

SIT-6166 Deployed

Sync Order Data

As a member, this feature ensures that your order information is automatically synced from the BO ENT system into our customer database and displayed on your account page. This keeps your order history up-to-date and easily accessible.

SIT-8214 Deployed

Android App Build Pipeline

The completed feature enables users to easily build their Google Android apps by streamlining the development process. This streamlined pipeline simplifies the creation and deployment of Android applications.

SIT-6602 Deployed

Partner Event Sync

This feature allows employees to easily synchronize their existing partner and event information across different platforms, streamlining their workflow.

SIT-7697 Deployed

Remove Footer on Page Load

This feature builds and deploys the Kraft LP website, removing the footer request for an email address upon page load and rendering the designed layout correctly. The update is part of the August 5th release plan, with an announcement on August 7th.

SIT-7688 Deployed

Faster Carousel Navigation

The feature improves navigation performance by reducing delays when clicking on sub-category tiles in carousels across the site, ensuring faster and more consistent user experience. This enhancement aims to eliminate the initial delay observed when loading these pages.

SIT-7475 Deployed

Deploy Next

This feature allows users to deploy their Next.js 13.2 applications on AWS Lambda@Edge, enabling serverless and edge computing capabilities for improved performance and scalability. By utilizing the AWS Lambda Web Adapter, developers can easily deploy and trigger their Next.js apps directly from CloudFront.

SIT-7622 Deployed

API Documentation Hub

The NFL API feature provides open documentation for developers to access and understand the available endpoints, their data types, and performance considerations, enabling seamless integration with external applications. This documentation will help facilitate discussions around the integration process.

SIT-6541 Deployed

Label Seat Maps

The mobile app is now displaying accurate label information for seat maps at secondary events. This fix resolves the issue where labels were previously missing from these event pages.

SIT-6550 Deployed

Event Update Saves

When updating an event in the admin console, changes do not persist and are not reflected in real-time. This feature aims to resolve the issue where updates to events are not saved correctly.

SIT-8415 Deployed

Add Row Numbers to Passe

This feature adds a row number to Apple Wallet passes for SeatGeek NFL ticket purchases, making it easier for users to identify their seat location.

SIT-6530 Archived

Lock Ticket Upon Purchase

This feature ensures that a customer's time management (tm) ticket is automatically locked when they complete their purchase, preventing unauthorized access or changes to the ticket. This adds an additional layer of security and protection for customers' tickets.

SIT-6000 Deployed

Dynamic Event Loading

The feature improves the home page experience by displaying a dynamic list of trending events while loading, and then updating the list with accurate information once the page has fully loaded. This ensures that users see a skeleton or placeholder content initially, and then receive the most relevant and localized event data based on their location.

SIT-7617 Deployed

Fulfillment Status Tracking

When a payment is processed successfully or fails, our system will automatically track and update the status of the associated order in the database. This ensures that customers receive accurate information about their orders and allows for seamless retries if needed.

SIT-6536 Deployed

SI Branded Email

This feature allows ServiceNow customers to customize their ticket confirmation emails with the ServiceNow brand, enhancing the overall user experience. The updated email template will reflect the ServiceNow logo and branding, providing a more professional and consistent look for customers.

SIT-6742 Deployed

Register with SI Tickets

As a new HN Purchaser, you'll receive an email with a link to create an SI Tickets account after making a purchase. This allows you to complete your account creation process and access additional features on the platform.

SIT-8257 Deployed

Edit Venue Primary Issuer

This feature adds a new column to the Venue Mapping Panel grid that displays the Primary Issuer for each venue, allowing users to edit and add new issuers. The "Primary Issuer" dropdown menu is populated with options from the primary_issuers table, enabling users to select an issuer linked to the venue.

SIT-6364 Deployed

Load Seat Map Labels

The feature has resolved an issue where seat maps were loading but not displaying labels. Now, users can view accurate label information on interactive seat maps.

SIT-7131 Deployed

Event URL Redirect

When attending a synced HN event on our website, users will now be directed to the correct URL for the associated iframe, rather than the box office URL slug. This ensures a seamless experience, directing users to the intended event page instead of the box office page.

SIT-8258 Deployed

Show Primary Event Issuer

This feature adds a new column to the Event Mapping Panel grid, allowing users to view and edit the Primary Issuer associated with each event, displaying "Unknown" if no primary issuer is available. The default value for existing events will be set to the Venue's primary issuer, if applicable.

SIT-6551 Deployed

Sync Partner Information

This feature ensures that partner information is accurately synced between HN Partner IDs and company tables. It also prevents welcome emails from being sent to newly synced partners.

SIT-7508 Deployed

Include TEVO TGs in MLB

This feature enhances the MLB category listings by including TEVO TGs (Total Energy Value of Products) for better comparison and decision-making. It provides users with more detailed information about products in these listings.

SIT-8460 Deployed

Respect Safe Area Layouts

The feature fixes an issue where elements in the iOS app are not being positioned correctly within the safe area on iOS devices, causing usability problems such as difficulty navigating back and forth. This fix ensures that the app respects the safe area guidelines on iOS, providing a better user experience.

SIT-8075 Deployed

Cancel Order with Riskified

This feature automates the notification of failed or canceled orders to Riskified, allowing them to cancel the order via their Cancel API endpoint. When an order's status changes from approved to failed or canceled, the system will send a notification to Riskified to initiate cancellation.

SIT-7170 Deployed

Valid Scan Indicator Color

The Bo-Ent - Ticket Scanning feature now correctly displays scanning sections with valid tickets in green and invalid scans in red, improving the overall user experience for event attendees.

SIT-8074 Deployed

Transfer Cancellation Notification

When a transfer is cancelled by the initiator, the recipient will receive an automated email notification with details of the cancellation. The email includes the sender's domain, subject line, and a personalized message explaining that the ticket transfer has been cancelled.

SIT-7177 Deployed

Trending Events Bar

The "ABG Swim - Hardcode to trending events" feature allows users to display event thumbnails from the Suitsuit Island event on the trending events bar for users located in Miami, Florida. This enhancement ensures that relevant and popular events are displayed to users within a specific geographic location.

SIT-8111 Deployed

Chatbot Integration Code Snippet

This feature adds a new chatbox code snippet to enable a chatbot experience on specific pages of the Sitickets website, allowing users to interact with customer support directly within those areas. The chat widget will be available on QA and UAT environments initially, with existing live functionality already implemented.

SIT-7186 Deployed

Google Single Sign-In Fix

When signing up with Google, users may encounter an "Access Blocked" error. This issue will be resolved to enable seamless Google Single Sign-On (SSI) functionality for both sign-in and sign-up processes in all environments.

SIT-8135 Deployed

Pause Reservation Link Access

When the market is paused, users should not be able to access or make reservations through any direct link. This ensures that purchases are prevented during this time period.

SIT-6216 Deployed

Make Purchase with BO-ENT

This feature enables users to successfully complete a purchase within the Business Operations and Entitlements (BO-ENT) module. It ensures that customers can navigate and finalize transactions seamlessly within this specific area of the platform.

SIT-6965 Deployed

Ticket Transfer to Recipient

As a customer, you can now transfer your Logitix ticket to another user, ensuring that both parties receive notifications and access to their tickets. This feature resolves issues where recipients were not receiving transferred tickets in their account or experiencing 404 errors when trying to access them via email.

SIT-7910 Deployed

Stress Alert System

This feature implements an alarm system that triggers a Slack notification when there's a significant increase in reader load or if the writer experiences excessive stress, ensuring timely support and assistance. The alarm is triggered by monitoring database performance in AWS RDS.

SIT-7017 Deployed

Correct Wholesale Price

This feature corrects an error where customers were being charged the incorrect wholesale price when ordering products in bulk. It now accurately calculates and applies the correct wholesale discount to bulk orders.

SIT-7641 Deployed

Loading Screen Messages

This feature adds periodic messaging and logging on the spinner page, displaying helpful messages when loading takes longer than expected and tracking user interactions with Google Analytics (GA) and Mixpanel. It also triggers specific tags in GA and Mixpanel to track loading times and errors, providing insights into user experience.

SIT-6999 Deployed

Pixel Tracking for Event Pages

This feature adds pixel tracking to Lightbox (LV) events and purchase confirmations, allowing for more accurate analytics on user interactions. This enhancement will improve the accuracy of Google Analytics data by displaying pixels on relevant pages.

SIT-7707 Deployed

Type in Email Input Field

When filling out the checkout contact form in Google Chrome, users can now type directly into the email input field without needing to click on it first. This change allows for smoother and more intuitive form completion.

SIT-6608 Deployed

Big 12 Conference Filter

The Performer page has been updated to display different visuals and layouts for performers who are part of the BIG 12 conference, providing a unique experience for users. This change includes both desktop and mobile versions of the page.

SIT-8524 Deployed

Patriots Sweepstakes Winner Selection

The Patriots Sweepstakes LP is a live contest where winners will be selected based on collected information. The feature allows users to participate in the sweepstakes and potentially win prizes, similar to the Tim McGraw LP.

SIT-7036 Deployed

Pixel on Purchase Confirmation

This feature adds pixel tracking to the Order Confirmation page for LV Lights, ensuring that events and purchases are accurately measured across platforms like Snapchat and TikTok. This enhancement addresses a user request to display pixels on event pages and purchase confirmation pages.

SIT-7925 Deployed

Mobile TG List Overlay

This feature adds a touch-sensitive overlay to the AC TG List Component on mobile devices, allowing users to easily navigate through the list by swiping down and up. The list is minimized to the bottom of the screen when not in use, and maximizes over the map with scrolling functionality.

SIT-7924 Deployed

Event Page Customization

This feature improves the layout of event pages to enhance user experience. The changes aim to make it easier for users to navigate and engage with events on our platform.

SIT-6805 Deployed

Sync Order Data Removal

When you invalidate or refund a BO ENT ticket, the associated order data should be removed from our system to ensure accuracy. This feature ensures that any new order data added after invalidation/refund is properly synced and updated.

SIT-6806 Deployed

React Minification Error Tracking

This feature resolves React Minification errors that were causing issues with certain pages on our website, including performers, events, and my-account. It aims to improve the performance of these pages by addressing the root cause of the error.

SIT-6589 Deployed

Package NextJS for SDK

This feature enables seamless communication between our NextJS app and the SDK by packaging the necessary code for efficient sending and receiving of messages, allowing for a streamlined user experience. The updated bundle includes essential components like My Account, Checkout with authentication, and event pages, reducing unnecessary code and improving build times.

SIT-6599 Deployed

Store Other Payment Method

This feature allows users to add a custom payment method called "Other" when creating a transaction, providing an additional option for unique payment arrangements.

SIT-8319 Deployed

BO API Deployment Service

This feature sets up a new backend infrastructure for the Business Operations (BO) API, allowing it to be spun up and used in conjunction with the Production environment's staging area. This enables seamless testing and development of the BO API in a controlled environment before being deployed to production.

SIT-7370 Deployed

NE Patriots Ticket Integration

This feature integrates with AnyTickets to validate and display New England Patriots tickets on our site inventory, ensuring that only authorized users can access these tickets. The integration uses TN IDs to map tickets to NFL Events and pull out specific Patriot events from the AnyTickets API.

SIT-7361 Deployed

Log Message Output Format

The feature allows developers to retrieve and format log messages in JSON format for the Kibana dashboard, providing detailed information about backend API requests and responses. This enables easier analysis and troubleshooting of application issues.

SIT-7373 Deployed

AnyTickets Hold Integration

This feature updates the WebSphere Business Exchange (WS BE) system to automatically handle holds and purchases of AnyTickets tickets from AnyTickets fulfillment. This ensures seamless integration with AnyTickets, allowing for efficient management of ticket holdings and purchases.

SIT-7376 Deployed

AI Infrastructure Setup Tool

This feature allows users to easily create and manage Microsoft Terraform configurations for spinning up AI infrastructure, streamlining the process of setting up and deploying AI environments.

SIT-7372 Deployed

Load Ticket Groups Quickly

This feature updates the Ticket Group (TG) list to include AnyTickets ticket groups, ensuring that relevant tickets are displayed for New England Patriots event pages. The updated TGs should load within 3 seconds, with a maximum loading time of 5 seconds.

SIT-7371 Deployed

Sync with Any Tickets

This feature updates the Inventory Sync job to pull data from any tickets in the system, ensuring that inventory values are accurately reflected and updated. The update also includes Anytickets Event ID in the output and changes the broker value to "ANYTICKETS" for seamless integration.

SIT-6232 Deployed

Exclude TEVO from MLB Category

This feature allows users to exclude TEVO temperature-controlled gear (TG) products from appearing in search results for the "MLB" category listing. This helps filter out non-relevant items and provides more targeted search results for MLB-related content.

SIT-7329 Deployed

Partitioned Table Structure

This feature introduces a new partitioned table structure for the Master_Events and Master_ticketing_groups tables, allowing for more efficient data management and scalability. The updated design enables better organization and retrieval of historical event data.

SIT-6415 Deployed

Responsive IFrame Layout

This feature improves the mobile experience within the HN iFrame by ensuring all GUI components are fully responsive and adaptable to different display sizes, while also removing horizontal scrollbars and providing vertical scrolling for page content. The feature aims to enhance user interaction with tickets on mobile devices, including overlaying a color key when selecting tickets.

SIT-7326 Deployed

Identify Legacy Tables

This feature identifies and marks legacy tables in the system that are no longer used or have been replaced by newer alternatives. It uses reverse engineering and exploration to determine which data and tables are still active and should be maintained or updated accordingly.

SIT-6638 Deployed

Logitix Data Storage

This feature creates new tables to store Logitix data, allowing for future referencing of their API data. A new column is also added to the master_event table to link this new data, enabling seamless integration with existing system functionality.

SIT-7728 Deployed

Quantity Ticket Selector

This feature adds a quantity selector component to the Event Page, prompting customers to choose a quantity upon landing on the page. Upon selecting a quantity, the list of tickets will only show that specific quantity, similar to the example on Stubhub.

SIT-7730 Deployed

Broker Inventory Acceptance Confirmation

This feature ensures that order confirmation emails are not sent until the broker has accepted the purchase inventory request, preventing unnecessary emails. Once the inventory source status is updated to "active", the order status can be confirmed and an email can be delivered to the customer.

SIT-8156 Deployed

Mobile Top Picks Categories

This feature simplifies the "Top Picks" section by removing the need for an API request, allowing it to display categories on mobile devices. It also adds a static JSON object that loads quickly, along with a fade-in effect for a smoother user experience.

SIT-6255 Deployed

Empty Image Placeholder Fix

When creating a category page in the marketing panel, if an admin doesn't define a vertical ad image, it will now display a broken placeholder instead of an empty space. If no image is defined for both images, the parent category asset's image will be inherited.

SIT-7243 Deployed

Account Page Fix

The "My Account" feature is currently experiencing an error, resulting in a 404 page not found issue, which prevents users from accessing their account information.

SIT-5756 Deployed

Differentiate Mobile and Web Usage

This feature allows administrators to create separate funnels for native iOS and Android users, enabling them to track distinct user behaviors on these platforms. This provides more accurate insights into how users interact with the app on different devices.

SIT-7406 Deployed

Optimize TG List Payload

This feature optimizes the load speed of the TG List by reducing its payload size through key value compression, removing unnecessary attributes, and enabling simultaneous loading of related requests. The goal is to improve page load times and enhance overall user experience.

SIT-6705 Deployed

Add NFL Inventory to Cart

As a customer, you can now add Logitix NFL Inventory to your cart and complete a purchase, with the checkout flow remaining intact and inventory locked in real-time. The feature ensures that all relevant ticket group details are displayed during the checkout process.

SIT-7251 Deployed

Get Real Barcodes

This feature allows users to reserve and purchase tickets through the Ticketmaster (TM) API, receiving a real bar code upon successful completion. The system will automatically handle TM API calls for checkout, reserving and fulfilling tickets without requiring manual intervention from the user or notification of TM transfer emails.

SIT-7410 Deployed

Optimize Static Site Builds

This feature evaluates the performance of our Static Site Generation (SSG) builds to identify areas for optimization, ensuring our website loads quickly and efficiently. It helps us determine if our current build is optimized or if there are opportunities to improve its speed and user experience.

SIT-7252 Deployed

Generate Real Barcodes for Purchases

This feature allows users to link their purchased items with unique, real barcodes, providing an accurate and reliable way to track inventory. This enhancement streamlines the purchasing process by enabling seamless barcode scanning for efficient item management.

SIT-8363 Deployed

Allow Free Shipping on Full

This feature allows users to successfully complete the 3-page checkout process even when their full wallet balance covers the cost of the product, ensuring they can take advantage of discounts and promotions. Previously, users were unable to proceed with a free product due to this issue.

SIT-8342 Deployed

Upgrade to Node

The Box Office UI Pipeline has been upgraded to Node.js 18, improving its performance and stability. This update enhances the overall user experience for box office staff and administrators.

SIT-7384 Deployed

Sync from Any Tickets

This feature updates the Consume Inventory Download job to pull inventory data from any tickets that are updated, ensuring accurate and real-time inventory syncing. The update also adds an Anytickets Event ID to the output, allowing for seamless integration with the Anytickets platform.

SIT-6594 Deployed

Stripe Payment Integration for Hosts

As a host in Hosted Network (HN), you can automatically receive payment for ticket sales through Stripe Connect. A simple email process allows you to connect your account and authorize the transaction, making it easy to get paid for your ticket sales.

SIT-6662 Deployed

Tax Distribution to Partners

This feature ensures that tax payments are correctly routed to the merchant middleman (mid) and not paid out directly to the customer, maintaining compliance with tax regulations. This improvement enhances the accuracy of Stripe Connect transactions.

SIT-7238 Deployed

Seat Map Label Loading

The mobile app's seat map feature is currently unable to load seat labels. This issue prevents users from seeing their assigned seats on the event page.

SIT-8138 Deployed

Load Historical Data

This feature allows users to easily load historical data into Business Intelligence 2 (BI2) by creating an automated workflow using Airflow. This enables seamless troubleshooting of any issues that may arise during the data loading process.

SIT-7535 Deployed

Custom Lambda Logger

This feature introduces a custom logger component that allows users to easily log data to an ElasticSearch lambda function, enabling seamless integration with the application's logging capabilities. The component simplifies the process of sending data to the lambda function, making it accessible through a reusable hook.

SIT-8396 Deployed

Error Handling for Critical Pages

The "My Tickets" page is now fixed and should load correctly, resolving the 500 Internal Server Error issue that was preventing users from accessing this feature.

SIT-8196 Deployed

Pre-Authorize Customer Card

This feature updates the single-page checkout flow to require pre-authentication of a customer's card before charging it. When a customer places an order, they will be prompted to pre-authorize their card, and subsequent charges will be processed once the auth status is confirmed.

SIT-8207 Deployed

Remove Duplicates from Web Events

This feature resolves duplicate events in Mixpanel's webstore data by blocking out incorrect Order IDs and ensuring accurate categorization of analysis notes, tickets, and futures. The update aims to improve the reliability of conversion metrics tracking.

SIT-8201 Deployed

Load More Events

The "View More" pagination issue has been resolved on Category/SubCategory pages, allowing users to load more events without having to navigate through multiple pages. The feature now includes a "View More" button on Category pages and loads subsequent results as the user scrolls down on Sub-Category pages.

SIT-8161 Deployed

Preserve Data on Spin

This feature allows users to spin up a new environment without deleting existing data, providing an alternative to the current delete-and-recreate process. This change enables more flexible and efficient management of production environments.

SIT-8172 Deployed

Import Data to New Database

This feature allows users to import data from an existing database into a new one, simplifying the process of transferring information and reducing errors. This enables seamless migration of data between different databases, making it easier for users to manage their data across multiple platforms.

SIT-8171 Deployed

Export Live Data to S3

This feature allows users to export data from live tables to Amazon S3, providing an easy way to back up and manage their data. The exported data can be used for future reference or analysis.

SIT-8174 Deployed

Export Past Events to S3

The Gathering event data and master events from one year ago to Amazon S3 for easy storage and retrieval. This enables users to easily access and manage their historical event data.

SIT-8170 Deployed

Deploy Environment

This feature allows users to create a brand new production environment from scratch. It provides a straightforward way to set up and configure a fully functional production environment for deployment and testing purposes.

SIT-8230 Deployed

Drew Brees Fan Cover URL

When a customer submits their Drew Brees fan cover design, the feature creates and stores a unique URL in the database, which is then displayed to the customer upon successful submission. The uploaded cover photo is also stored in a cloud storage service for easy access.

SIT-7992 Deployed

Cancel Ticket Transfer

This feature allows users to initiate ticket transfers and then easily recall or cancel them within a single interface, streamlining the transfer process. The update removes the need for a separate "Cancel Transfer Request" modal, providing a more intuitive experience for users managing their tickets.

SIT-7998 Deployed

Paypal Integration Setup

This feature allows users to link their PayPal accounts to our platform, enabling seamless payments and checkout experiences. A new PayPal popup will be added to facilitate secure and convenient transactions.

SIT-7977 Deployed

Instant Search Results

The feature improves the search functionality by reducing the loading time of search results, allowing users to see results more quickly and avoiding the perception that the system is unresponsive. This enhancement aims to provide a better user experience by minimizing the delay between entering search terms and viewing relevant results.

SIT-8212 Deployed

Deep Link Tracking

This feature enables users to access specific event pages within the mobile app after clicking on external ads, while also tracking the ad source and attributing conversions using SKAdNetwork and Mixpanel. When an external ad is clicked, it directs the user to download the app, which then leads to a specific event page with "deeplink" as the source of the visit.

SIT-7310 Deployed

Add Apple Wallet Barcode

This feature resolves an issue where users on SeatGeek orders were unable to successfully add their ticket barcodes to Apple Wallet. The fix allows users to now easily add their tickets to Apple Wallet without encountering errors.

SIT-8226 Deployed

Show Admin Name in Order

This feature allows administrators to track and record their involvement in ticket transfers, ensuring that their name is accurately reflected in the order history for future reference. Previously, the admin's name was not visible in the order history, instead showing the customer name of either the sender or receiver account.

SIT-7063 Deployed

Digital Ocean Server Migration

This feature enables partners to spin up and migrate their DigitalOcean servers to ours, allowing for seamless testing and cutover. The goal of this migration is to reduce costs and improve system reliability by replacing outdated software support systems with more efficient alternatives.

SIT-7940 Deployed

Load Time Analytics

This feature allows users to view an overview of their website's performance, including the average and longest load times, on a dedicated dashboard provided by Cloudflare. This provides valuable insights into website loading speed and helps identify potential issues.

SIT-8013 Deployed

Transfer Ticket Link

This feature allows support teams to easily share transferred ticket links with customers, providing internal access to the same level of security as storing them in the system. The link is now accessible through the Customer Service Panel (CSP), making it simpler for agents to assist customers.

SIT-8015 Deployed

Disable Weekend Market Access

This feature allows administrators to toggle off certain sections of the platform, including PSL markets, to prevent unauthorized access or activity during weekends. This ensures compliance with regulatory requirements and maintains system security.

SIT-8026 Deployed

Trending Events Preloader

When navigating to the home page, users experience a delay in loading the Trending Events section. To improve this, the feature now ensures that the trending events carousel is skeleton-loaded on page load, allowing users to see the top of the page instead of the full image first.

SIT-7091 Deployed

Load TM Template Correctly

When viewing a ticket for a "Ticket Master" (TM) ticket, there's a brief flash of the "Super Ticket Content" label before the full ticket details are displayed. This issue affects both links from order confirmation emails and the "My Tickets" page.

SIT-7327 Deployed

Rename Legacy Tables

This feature allows users to rename outdated "legacy tables" in the system, making it easier to update and maintain data over time. The process involves testing and verifying that the new names do not cause any disruptions to existing functionality.

SIT-7755 Deployed

Remove Unreferenced Table References

This feature removes references to tables that are scheduled for deletion from the code, preventing exceptions and ensuring smooth system operation. This change affects several key areas, including reservations, offers, bids, inventory rules, and payment statuses.

SIT-4462 Deployed

Add Tickets to Apple Wallet

This feature allows users to add tickets to their Apple Wallet, and when the transfer is successful, they receive an automated "successful transfer" email notification. The feature also triggers this email from within the Admin Panel.

SIT-6150 Deployed

HN Barcode Generation

This feature allows users to generate and link HN barcodes in the SI database, which are tied to specific tickets and events. The barcode is created from a unique string of event ID and ticket ID, and can only be generated for tickets purchased by individual clients online.

SIT-6028 Deployed

Implement Solution Design

This feature generates wireframes to visualize the user interface and experience of our solution, ensuring consistency with existing styles. The resulting wireframes provide a clear representation of how the solution will be implemented from a UX perspective.

SIT-6683 Deployed

Top 25 Team Display

This feature resolves an issue in the Admin panel where teams were not being displayed correctly as top 25 when selecting from a list. The updated feature now accurately displays all eligible teams on the page load of the "Top 25" selection.

SIT-6687 Deployed

Hide Map Event Ticket Count

This feature hides the remaining free ticket count in map popup for events with reserved seating, making it less visible and more user-friendly. It applies this change specifically to events that include a map view.

SIT-5955 Deployed

NFT Content Mint Notification

This feature enables email notifications to be sent to users when their SuperTicket Content NFTs are successfully minted and delivered. The notification is triggered by a specific process involving chain checks and collection IDs.

SIT-6168 Deployed

Sync Member & Customer Data

This feature automatically updates SI customer information in real-time whenever changes occur to HN member ticket data, ensuring accurate and up-to-date records. This process runs continuously in the background to maintain synchronization between the two systems.

SIT-6167 Deployed

Sync Member Tickets

This feature allows users to import and map data from a HelpNet (HN) member's ticket information into the ServiceHub (SI) customer ticket system. This integration enables seamless sharing of ticket details between these two systems.

SIT-6510 Deployed

Team Order in Emails

This feature corrects the ordering of team names in emails sent by GITG, ensuring that they match the order displayed on the Work Schedule (WS) and are crucial for accurate betting outcomes. The corrected ordering will display Game Winner, Game Spread, Game Total in the same sequence as shown on the WS.

SIT-6509 Deployed

Event Time Syncing

This feature ensures that the event start time shown on the website matches the UTC time displayed in game-related emails sent to users. This synchronization resolves discrepancies between system time and UTC time used in email communications.

SIT-6942 Deployed

Push Performer Bio Below Ad

The feature adjusts the layout of performer pages to ensure the bio section is displayed above the vertical ad space, eliminating empty space on the page. This change applies to desktop views and resolves the issue that was previously pushing the bio below the ad space.

SIT-6937 Deployed

Unlimited Use Discount Codes

This feature allows customers to share single-use discount codes with partners that may make multiple purchases, enabling unlimited uses without checking usage history tied to the same email address. This feature simplifies the sharing process for high-volume transactions and reduces the need for frequent code reissues.

SIT-7452 Deployed

Add Pass to Apple Wallet

This feature resolves an issue where customers can't add their passes to Apple Wallet, resulting in errors when trying to add them through both iPhone and browser interfaces. The fix allows customers to successfully add their passes to Apple Wallet from both devices.

SIT-7454 Deployed

Remove Event Bets

This feature removes event bets data from event pages, simplifying the page load performance by eliminating unnecessary code. This change improves overall page loading speed and reduces clutter on event pages.

SIT-7446 Deployed

Client Side Rendering

This feature enables client-side rendering for the table grid (tg list), allowing users to interact with and view data without requiring an initial full page load. This improvement enhances user experience by reducing loading times and enabling smoother navigation through large datasets.

SIT-6479 Archived

TM Barcode Scanner

This feature allows customers to view and scan TM barcodes directly within the mobile app's "My Tickets" section, providing an enhanced user experience. The barcode rotation functionality enables seamless scanning of tickets without requiring additional steps or external tools.

SIT-8560 Deployed

Show More Nearby Events

The "Events Near" feature has been updated to display unique event results on each page of pagination, rather than duplicating the same three events. This change improves the overall user experience and provides more relevant information to users browsing performer events near a specific location.

SIT-7799 Deployed

Display Success Page After Redirect

When using the mobile app, if there's an issue with the internet connection or other technical problems, the checkout success page may fail to load, preventing users from seeing their purchase confirmation. This feature aims to resolve this issue by improving the stability of the checkout process on mobile devices.

SIT-7575 Deployed

Pipeline Builder Tool

This feature allows users to create and manage pipelines for their NextJS Lambda applications, streamlining the deployment process. Users can now easily set up and automate the testing, validation, and deployment of their Lambda functions with this new pipeline creation functionality.

SIT-7568 Deployed

Big 12 Tournament Listings

The feature updates the championship section to display "COMING SOON" in a non-clickable format and replaces it with actual tournament listings. It also adds a Big 12 icon to performer pages for better visibility.

SIT-7288 Deployed

Deploy Seller API Pipelines

This feature allows users to create pipelines for deploying Seller API, including setting up IAM permissions and configuring an S3 bucket for uploading files. The pipeline will enable basic testing of the uploads before they are deployed.

SIT-7394 Deployed

API Parameter Comparison Tool

This feature helps identify and document differences between the parameters used by the vividSeats API and the Boxoffice API, ensuring accurate data consistency. By highlighting these discrepancies, users can ensure seamless integration of both APIs in their applications.

SIT-8344 Deployed

Trigger Automated Deployments

This feature creates a new repository branch called "prod" for our webstore project, allowing us to manage different versions of the codebase independently. The deployment pipelines have been updated to automatically trigger when changes are made to this new "prod" branch, streamlining our release process.

SIT-8200 Deployed

Hide Select All Option After

When transferring multiple NFL tickets, the "Select All" option will no longer appear once all tickets have been successfully moved. This change improves the user experience by removing unnecessary options during the transfer process.

SIT-7442 Deployed

Update API Documentation

The "Update API Documentation" feature updates the documentation for our APIs to ensure accuracy and consistency, making it easier for developers to understand and use our services. This enhancement improves the overall user experience by providing reliable and up-to-date information about our API endpoints and parameters.

SIT-7435 Completed

Add New Table Columns

This feature analyzes additional columns proposed for a broker listing and verifies their feasibility for addition to specific tables in the database. The goal is to assess compatibility with existing data structures.

SIT-8573 Deployed

Remove Primary Issuer from Edit

This feature removes the requirement to select a primary issuer when editing an event, allowing users to update this information without being prompted. This change simplifies the edit process and reduces unnecessary steps for users managing events.

SIT-8447 Deployed

Reset Reservation with Hold Time

This feature resolves an issue where customers are unable to complete a reservation due to an error message, even though the reservation exists and can be found in our system. The feature allows users to reset the hold time on the existing reservation, enabling them to proceed with their booking.

SIT-7486 Deployed

Zero Out Cart Amount

When applying a promo code with a value less than $0, the feature now sets the total to $0 instead of erroring out, allowing users to successfully apply the discount. This ensures that even if a promo code exceeds the cart price, it is still applied and the total is set to $0.

SIT-8477 Deployed

GA Section Clickable

The new seat map feature now allows users to select tickets from the General Admission section on both mobile and web platforms. This resolves an issue where clicking on the GA section would previously cause errors.

SIT-8474 Deployed

Sync Partners' Events

The new feature resolves an issue where partner party bus productions, such as "Party Bus Jones", were not syncing correctly with their associated events. This update ensures that partner production information is now accurately reflected in the event data.

SIT-7142 Deployed

Barcode Scan Fails with Physical

The HN Ticket Scanner mobile app on Android is unable to connect and process barcodes when using a physical scanner via Bluetooth, resulting in a beep sound without any scan detection.

SIT-8453 Deployed

Add Sales Representative Field

This feature adds an optional "Sales Rep" text field to the Happsnow edit partner grid, allowing users to input information about their sales representative. The new field is not required and is added to the Partner Info section on load of partner creation or edition.

SIT-8462 Deployed

Max Allowed Ticket Limit

This feature updates the error message displayed when users select more than 100 tickets in bulk, showing the total number of selected seats. The new message will inform users of the maximum allowed selection and provide the actual count they have exceeded.

SIT-8072 Deployed

MySQL Upgrade Tool

This feature upgrades the MySQL database from version 5.7 to 8.0, ensuring compatibility with the current system before it becomes deprecated on October 31, 2024. The upgrade will be performed in both development and production environments to prevent any potential regressions.

SIT-8079 Deployed

Display Promo Code on Export

This feature adds a new "transaction_promo" column to the transactions export, allowing users to view the specific promo code used for each order, enabling partners to attribute sales to reps through codes. This enhancement provides visibility into promo code usage on exported data.

SIT-8493 Deployed

Bulk Select Seats

The Seat Manager feature has been updated to allow hosts to bulk select seats, making it easier to manage seating arrangements. This change resolves the issue where hosts were previously unable to perform this function.

SIT-7205 Deployed

Event Series Search

When searching for a BO-ENT Event Series in the web store's search bar, users can click on the event name to view the associated Event Series iFrame. This feature provides an intuitive way to navigate between related events and series within the web store.

SIT-7203 Deployed

Translate Entire Event Series

This feature improves the translation of event series text in the BOE Home page, ensuring that all words are correctly translated when switching to French, including specific phrases like "Event Series".

SIT-8522 Deployed

Negative Transaction Reporting

This feature updates Business Operations Engine (BOE) reports to accurately reflect various transaction types, including returns, discounts, and comparisons, ensuring that they are properly represented with negative values. This change improves the accuracy of BOE reporting, providing a more comprehensive view of business performance.

SIT-6818 Deployed

Zero Out Comps at Checkout

When a complimentary ticket order totals $0, it should now accurately display a total sale of $0 in Happnsnow reports, rather than showing the face value of individual tickets. This change will ensure that sales tracking is more accurate and consistent with how sales are typically reported.

SIT-7690 Deployed

Private Events Hide from Search

When a private event is created, it should not appear in search results until it has been made public. This ensures that sensitive information remains hidden from public view until intended access is granted.

SIT-8153 Deployed

Barcode Scan Processing

The HN Ticket Scanner mobile app on iOS has an issue where the physical scanner fails to connect and process barcodes, resulting in a beep sound without any scanning functionality.

SIT-8195 Deployed

Update Event Assumption Language

This feature updates the language used in Happsnow PDF tickets to clearly state that attendees assume all risks associated with the event by attending. It also outlines the venue's and organizers' rights to refuse entry if necessary.

SIT-8203 Deployed

Download App from Email

This feature adds a "Download Our App" button to primary emails sent to users, allowing them to easily access the app from their inbox. The button is integrated into the BOE confirmation email template and includes a legend for clarity.

SIT-8233 Deployed

Set Event Reservations Timer

This feature allows users to set custom reservation times for events, enabling season ticket holders to purchase tickets up to several days in advance, rather than being limited to 24 hours. This change aims to address the issue of long wait times for reservations and improve the overall user experience.

SIT-7062 Deployed

Contact Partner Support

This feature updates the "Contact Support" email link in the Partner Connection Success page to direct users to the correct support email address, support@sitickets.com, instead of the old help@happsnow.com. The change ensures that partners can easily reach the correct support team after a successful connection is established.

SIT-7597 Deployed

Create Bitbucket Repository

This feature allows users to easily connect their Zoho Happysnow repository to Bitbucket, enabling seamless collaboration and version control. By doing so, users can manage their Zoho Happysnow data in one place alongside their Git code on Bitbucket.

SIT-8562 Deployed

Send Connection Messages

This feature resolves an issue where users were unable to send connection messages to partners, resulting in a "Message Not Sent" error. The fix allows users to successfully create connections with partners by sending and receiving message notifications.

SIT-6923 Deployed

Large Data Export Limit

The feature resolves an issue where large group exports were failing due to a "max query count" error, allowing users to export partner data without this constraint. This improvement enables smoother and more efficient data sharing for partners with extensive data sets.

SIT-8624 Deployed

Top Ad Banner Placement

This feature adds a hardcoded top ad banner to the Sports Illustrated Stadium Venue Page, allowing users to click anywhere on the banner and be taken directly to sportsillustratedstadium.com. The ad banner will have the same functionality as those found on performer pages.

SIT-7624 Deployed

Order Acceptance Report for Stripe

This feature generates an acceptance report for build orders processed through Stripe, allowing users to track and verify successful order placements. The report provides detailed information on each order, including status updates and payment confirmations.

SIT-8431 Deployed

Update Sports Templates for Texas/Oklahoma

This feature updates sports performers for Texas and Oklahoma teams, switching them away from the outdated Big 12 template and providing a more modern design. The update ensures consistency across performer pages for these schools.

SIT-8448 Deployed

TN Throttle Alerts

This feature alerts users via Slack when their internet connection is being throttled by TicketNetwork. It provides an early warning system to help users take action before experiencing slow speeds or disruptions.

SIT-8412 Deployed

Customer Insights Segmentation

This feature analyzes customer behavior and demographics of app purchasers using data from cart abandonment, purchase history, and Mixpanel, enabling targeted push notifications to support better user engagement. It helps identify key segments or cohorts to tailor messaging and improve overall app experience.

SIT-8422 Deployed

Fix Bad Order Data

The My Tickets feature has been updated to resolve issues with loading when users from cutover testing have purchases in both existing production and nextjs-prod. This fix ensures that users can now view their tickets without errors on the My Tickets page.

SIT-8536 Deployed

Hide PayPal Option

This feature hides PayPal as a payment option on sitickets.com to prevent customers from using it. Customers will no longer see PayPal as an available payment method during both 3-step and single-page checkout processes.

SIT-8252 Deployed

Sync Event Data Only

This feature allows users to modify existing sync jobs by commenting out or disabling ticket group requests while leaving event sync requests intact. This ensures that only new and updated events are synced, with no unnecessary daily full syncs or scheduled ticket group syncs.

SIT-8473 Deployed

Heat Seat Ticketing

This feature allows users to view and purchase heat season tickets for Harrisburg Heat events from within the platform. It enables seamless access to ticketing information and purchasing capabilities for fans of the team.

SIT-8151 Deployed

Image Fade In Delay

The Carousel Patch feature improves the loading experience by ensuring that images fade in over time and remain visible until fully loaded, while also optimizing initial image load times to under 1.5 seconds. This enhancement aims to provide a smoother user interaction with the carousel component.

SIT-6264 Deployed

Auto Truncate Titles

This feature improves the readability of event listings by ensuring that titles are fully contained within the bounding box, preventing location details from being pushed outside and making it easier to view event information on mobile devices.

SIT-8263 Deployed

CloudFront Error History

This feature documents the number of times the website responded with a 504 error over the last 30 days, providing valuable insights for error tracking and optimization. It also validates this data against CloudFlare logs to ensure accuracy and completeness.

SIT-8486 Deployed

Hide Master Category Page

This feature allows administrators to temporarily hide or delete specific categories from the SI Club Si Category page, making them non-searchable and inaccessible to users. This functionality is particularly useful for urgent requests, such as when a category needs to be removed immediately due to errors or inaccuracies.

SIT-8481 Deployed

Expose API Documentation

This feature creates an exposed Swagger endpoint in the Seller UI, allowing developers to access and test API endpoints without relying on external links. This improvement resolves issues with broken links and enables more reliable testing of the Seller UI's functionality.

SIT-8455 Deployed

Order Completion Rate Report

This feature generates a report that shows the completion rate of orders each month, highlighting the number of orders that failed at each step of the process. The report also visualizes the waterfall of failed orders, making it easier to understand the overall order fulfillment process.

SIT-7497 Deployed

Error Handling for API Connections

The feature resolves an issue with the Seller UI not being able to connect to the API endpoint, allowing for a smoother user experience and successful deployment of the UI.

SIT-8238 Deployed

Submit Agreement Confirmation

This feature updates the Drew Brees cover LP page by removing outdated terms and conditions, as well as a promotional message, to align with the latest Sports Illustrated Tickets policies. The result is a streamlined experience for users when submitting tickets.

SIT-8336 Deployed

Events Near by Location

The Performer Page Event Listings format has been corrected to prioritize events within a 50-mile radius of the location, ensuring that users can view all relevant events in one section. This change ensures a more organized and user-friendly experience for event listings on the performer page.

SIT-8349 Deployed

Google Pay Integration Fix

The 3-page checkout feature for the Android app has been updated to resolve an issue where Google Pay was not being accepted. This fix enables users to successfully complete purchases using their Google Pay accounts on the mobile app.

SIT-8465 Deployed

Update Production ZenDesk Key

This feature updates the ZenDesk key in our production environment to ensure seamless integration with our ticketing system.

SIT-8294 Deployed

VFS Image Load Analytics

This feature adds an analytics event to track successful loading of Virtual File System (VFS) images, allowing users to compare click-through rates and performance between VFS and non-VFS images. This enables better analysis and comparison of Ticket Graphics (TGs) with VFS versus those without.

SIT-8295 Deployed

Missing Order for Completed Payment

When a payment is successfully processed for an expired cart, this feature updates Stripe's webhook processing to ensure that an order is created in our database. This resolves the issue of missing orders for completed payments in Stripe.

SIT-8290 Deployed

Password Reset Success Indicator

This feature resolves an issue where users encounter an invalid request when attempting to reset their password or set up a new password for a partner user. It aims to improve the password reset process by resolving this specific error and providing a better user experience.

SIT-8395 Deployed

Mobile Back Button Fix

The Single Page Checkout feature now correctly redirects users back to their previous page when clicking the "back" arrow in the top left corner on mobile web. This fix resolves an issue where the back arrow was not functioning as expected on mobile devices.

SIT-8176 Deployed

Smart App Banner Display

A new feature has been added to our webstore, displaying a smart app banner that promotes the SIT Mobile App at the top of the screen for mobile users. This banner encourages visitors to download the app on their Safari browser.

SIT-8277 Deployed

Mobile Friendly Event Button Layout

On mobile devices, the "Trending Events" category page now has improved layout to prevent overlap between the arrow icon and the "Get Tickets" button. This ensures a cleaner user experience when viewing event details on smaller screens.

SIT-8056 Deployed

Price Error Cancellation Policy

This feature adds a new section to the SI Tickets Terms of Use, outlining circumstances under which Service Intake (SI) tickets may be canceled without notice. It clarifies when transactions can be terminated due to various reasons such as event cancellations or unauthorized account use.

SIT-8489 Deployed

Build NBA/NHL Pricing Models

This feature enables the creation of new pricing models for Professional Sports League (PSL) tickets in the National Basketball Association (NBA) and National Hockey League (NHL), utilizing a new template and methodology.

SIT-8498 Deployed

Re-enable Day of TEVO

This feature enables the re-enabling of day-of TEVO (Total Equipment Value) inventory, allowing users to manage and track equipment usage more accurately. It supports the restoration of historical data related to equipment usage and maintenance.

SIT-8497 Deployed

Replace Landing Page

The Prime Time Sports feature replaces the existing Live Page (LP) with an iframe page, providing a more streamlined and modern user experience. This change enhances the overall performance and functionality of the platform for users.

SIT-8271 Deployed

Lambda Timeout Alert

This feature adds a warning notification to alert administrators when a Lambda function on our website takes longer than 7 seconds to respond, automatically pinging the designated Slack channel for notifications. This helps ensure timely intervention and minimizes potential issues with user experience.

SIT-8179 Deployed

Default Order Status to Pending

When creating an order, its status will automatically default to "Pending" instead of requiring the user to select it. This change simplifies the ordering process by setting a clear initial status for new orders.

SIT-8181 Deployed

Auto Fill Country Code

This feature improves the Single Page Checkout experience by automatically filling in the country code for phone numbers as United States when using Chrome's autofill feature, making it more intuitive for users. The feature ensures that the user can't add any phone number to the checkout screen during a purchase.

SIT-8232 Deployed

Show Retail Price

This feature ensures that when an item is added to the cart, its retail price is calculated by deducting the markup percentage from the wholesale price, and this wholesale price is then stored in the cart items table for future reference. This updated wholesale price will be retained even after abandonment or order completion.

SIT-8210 Deployed

Guest Checkout with Contact Step

When attempting to complete a guest checkout for the first time, users are redirected to a contact page instead of proceeding to payment. This issue occurs when a new user tries to check out as a guest without having an existing account.

SIT-6317 Deployed

Show Correct Total During Google

This feature fixes an issue where the price displayed during Google Pay checkout was incorrectly showing $0.00, potentially causing user confusion before the payment is actually processed. The update ensures that the correct price is shown on both the Payment and Confirmation steps of the 3-Page Checkout process.

SIT-7343 Deployed

Remove Old BI Database

The "Sunset old BI DB" feature removes the existing Business Intelligence database, allowing for its complete replacement and enabling future development on a new system. This update ensures the organization's data management infrastructure is up-to-date and aligned with modern standards.

SIT-8664 Deployed

Mobile Ticket Cart Fix

When adding tickets to cart for Cotton and Sugar Bowl events on mobile devices, users experience delays, redirects, and crashes due to loading issues. This problem does not occur on web or other College Football Bowl games, suggesting it may be related to the "View from Seat" feature.

SIT-8666 Deployed

Elastic Search Spend Tracker

This feature provides a report that shows the total monthly spend on Elastic Search implementation for the past three months. It gives users a clear overview of the costs associated with the system over time.

SIT-7549 Deployed

Display Master Venue Details

This feature enhances the event page by adding the city and state of the master venue, displayed prominently above the event title with clear visual hierarchy. The updated layout ensures easy readability and maintains a consistent design language throughout the page.

SIT-8512 Deployed

Holiday Price Adjustment

During the Black Friday and Cyber Monday promotion, this feature automatically adjusts prices in our marketplace by +27% for consumers, while returning them to original prices at midnight on December 3rd. The consumer-facing promo is set to 20%.

SIT-7596 Deployed

Access to Dev Tools

This feature grants Victor secure access to our company's digital infrastructure, including a digital ocean account, VPN connection, database management, and Bitbucket repository. This expanded access enables Victor to work more efficiently on projects and collaborate with the team.

SIT-8520 Deployed

Correct Wholesale Prices

This feature updates the wholesale prices in our database for impacted Anytickets orders, correcting errors that occurred at the time of purchase. The updated values will be synced with our Business Intelligence database during the next sync job run.

SIT-8519 Deployed

Crib Frame Editor

This feature adds an iframe to the Corn Crib, allowing users to embed external content within the application. The iframe will provide a way to display additional information or resources related to corn production and management.

SIT-8593 Deployed

Rebuild Reader Instance

The "Rebuild UAT Reader Instance" feature rebuilds a corrupted storage issue in the UAT reader instance, ensuring stable performance and preventing further errors. This update resolves issues caused by file read wait/lock reasons.

SIT-8709 Deployed

Widget Cost History

This feature allows users to easily view and compare the monthly costs of their widget infrastructure for the past 3 months, providing a clear and concise breakdown of expenses. Users can now quickly access historical cost data without needing to perform complex calculations or navigate multiple screens.

SIT-7588 Deployed

Data Discrepancy Checker

This feature allows users to analyze and correct discrepancies in NFL reports, ensuring the accuracy of game data. It helps resolve errors and inconsistencies in real-time, providing a more reliable source of information for fans and analysts alike.

SIT-8589 Deployed

Failed Payment Cart Tracking

This feature updates order completion metrics to include carts that fail the payment step in Stripe, allowing for a more comprehensive analysis of the order fulfillment process. This ensures that all steps in the order completion waterfall are accurately tracked and reported.

SIT-8563 Deployed

Fix Null Data Issues

The feature fixes an issue with the TG List API that was causing errors when null data was sent to the json_decode function, resulting in NFL events not loading correctly in production. This fix ensures accurate and reliable data retrieval from the API.

SIT-8564 Deployed

Fix Image Display Issues

This feature resolves an issue where cover images were not loading properly on performer pages due to styling issues. The fix ensures that cover images now display correctly on these pages.

SIT-6809 Deployed

Handle Axios 404 Errors

Axios requests are returning a 404 error on certain performer pages, causing issues in the application. The issue appears to be related to a specific URL that is not found by BugSnag's Breadcrumb feature.

SIT-7920 Deployed

Checkout Error Analysis

This feature uses Stripe data to help identify and analyze common issues that occur during the checkout process, enabling more efficient error resolution. It provides valuable insights into checkout errors, allowing for better troubleshooting and improved customer experience.

SIT-8570 Deployed

Update Page Titles and Descriptions

The feature updates the meta title and description for the Red Bull Arena page to reflect its new name as Sports Illustrated Stadium, improving search engine optimization (SEO) and enhancing user experience. The URL of the page is also updated to "r" to match the new stadium's branding.

SIT-8572 Deployed

Center Image on Mobile

The Center Red Bull Performer Banner feature ensures that the main performer banner image is centered and displayed correctly on mobile devices. This improvement enhances the overall user experience when viewing event details on smaller screens.

SIT-8508 Deployed

Category Loading on Edit

The Event Mapping Panel now loads the event category when editing an event, allowing users to save changes without interruption. This fix resolves the issue where the category would not load, previously blocking user saves.

SIT-4140 Deployed

Corrected Phone Number Display

The feature updates the phone number displayed on transfer error messages to ensure users receive accurate contact information. This change improves the overall user experience by reducing confusion and errors during ticket transfers.

SIT-8632 Deployed

Mixpanel Pipeline Setup

This feature sets up and configures deployment pipelines for syncing data with Mixpanel, including environment-specific variables such as database connection details and VPC settings. The pipeline will automatically adjust these variables based on the selected environment.

SIT-8551 Deployed

Remove Legacy Database Proxy

This feature removes the RDS proxy for legacy databases, simplifying their management and reducing potential security risks. This change allows users to manage their databases directly without relying on an intermediary proxy service.

SIT-8552 Deployed

Clean Up Unused Clusters

This feature removes unused Elasticache clusters from staging and legacy production environments, simplifying infrastructure management by reducing the number of active clusters to three.

SIT-8549 Deployed

Amplify Configuration Removal

This feature removes the ability to amplify configurations, simplifying settings for users and reducing potential security risks. It ensures that all configurations are set to their default values, providing an added layer of protection and stability.

SIT-8550 Deployed

Log Retention Periods

This feature reduces the default log retention period on AWS CloudWatch for our application, allowing us to store logs for up to 6 months in production and 1 week in lower environments. This change helps maintain a more manageable volume of logs while still providing sufficient data for troubleshooting and analysis.

SIT-8555 Deployed

Remove Legacy Database

This feature removes the legacy production database, allowing for a cleaner and more modern infrastructure. This change enables easier maintenance and updates to our system.

SIT-8556 Deployed

Remove Legacy EFS Storage

This feature removes the legacy Elastic File System (EFS) from production environments, allowing for more efficient storage and management of data. This change enables improved performance and scalability in our cloud-based applications.

SIT-8553 Deployed

Remove Legacy Product Support

This feature removes the use of Amazon Elastic Container Registry (ECR) for legacy production environments, simplifying container management and reducing complexity. This change allows for more streamlined deployment and maintenance processes in older systems.

SIT-8554 Deployed

Remove Legacy Load Balancers

This feature removes load balancers from our legacy production environment, simplifying the underlying infrastructure and improving overall system reliability. This change will help reduce complexity and make it easier to manage our systems.

SIT-8543 Deployed

Remove Large Instance Option

This feature removes the c5.xlarge instance size option from Amazon CloudWatch Logs and Amazon CloudTrail services, allowing users to choose more cost-effective options. This change simplifies configuration for DMS (Database Migration Service) users by reducing available instance sizes.

SIT-8544 Deployed

Remove Old RDS Snapshots

This feature removes outdated snapshots from Amazon RDS clusters to free up storage space and improve cluster performance. It helps maintain a more streamlined and efficient database environment by automatically purging older snapshots.

SIT-8542 Deployed

Remove Duplicate Account

This feature removes the "Hapsnow" account associated with account ID 501043811044 from the SiTickets system. The removal of this account will help maintain a cleaner and more organized ticketing database.

SIT-8547 Deployed

Remove EFS from Sandbox

This feature removes the Elastic File System (EFS) from the sandbox environment, allowing users to manage storage more efficiently. This change enables improved performance and security within the sandbox.

SIT-8545 Deployed

Remove Old QA Cluster

This feature removes the Elasticache cluster associated with an older QA environment, simplifying maintenance and reducing complexity. It allows for more streamlined management of our testing environments.

SIT-8546 Deployed

Remove Load Balancer

This feature removes the load balancer from development and QA environments in our sandbox, allowing for more direct access to these environments. This change simplifies testing and deployment processes for developers working on these environments.

SIT-8492 Deployed

PSL Inventory Analysis Report

This feature allows users to generate a report that displays both open and sold PSL inventory, enabling them to analyze financial exposure and make informed pricing and inventory decisions. The report provides a comprehensive view of PSL inventory, helping users optimize their stock levels and manage risk.

SIT-8490 Deployed

Duplicate Order ID Analysis

This feature investigates why duplicate order IDs are being sent to Stripe despite appearing in the database only once. It aims to identify the cause of this issue and resolve it to ensure accurate order tracking.

SIT-8482 Deployed

Resynchronize Order IDs

After a recent cutover, some missing or inaccurate orders were routed to an older database, causing duplicate order IDs. The issue has been resolved, and affected orders now have unique IDs in the new database.

SIT-8488 Deployed

Order History Comparison Tool

After the database cutover, this feature identifies and lists all existing orders that were not migrated to the new database. This helps users track any impacted orders and take necessary actions.

SIT-8487 Deployed

Filter Test/Internal Orders

This feature allows users to filter out internal/test orders from daily sales reports, making it easier to view and analyze actual customer sales data. This enhancement supports scenarios where these test orders are not relevant or need to be excluded from the report.

SIT-8471 Deployed

Save Image Updates

The feature resolves an issue where changes to vertical ad images were not being saved, causing problems with partner ads on the site. This fix ensures that all image updates are properly saved, resolving the error and meeting the partnership deadline.

SIT-8514 Deployed

Sync Master Events to Staging

This feature ensures that event data from staging is synced to production, including missing "tn_events" and "tevo_events" records, allowing for accurate ticket lookup and API queries. This synchronization resolves inconsistencies between staging and production databases.

SIT-8468 Deployed

Auto Update Order Status

After the app version cut-over, users who haven't updated their app may still receive orders in the old environment, causing them to fail due to security restrictions. This issue prevents these orders from appearing in the new CSP and requires manual intervention for support teams.

SIT-8500 Deployed

Order Error Resolution

When searching for orders, customers may see issue #683954 in the search results but encounter an error when trying to access it. This issue has been resolved to ensure seamless order viewing and management.

SIT-8449 Deployed

Load Customer Orders

This feature resolves an issue where customer service provider (CSP) orders were not loading properly. It improves the functionality of CSP orders to ensure they can be accessed and managed correctly.

SIT-8451 Deployed

Fix Broken Vertical Ads

The "Vertical Ads" feature has been fixed to display correctly on various pages, including sports and golf sections. This improvement resolves issues where ads were not showing as expected in these areas.

SIT-8454 Deployed

Daily Sync Reduces

This feature reduces the frequency of accessing the TN APIs for lower environments, such as QA and UAT, to improve performance. It limits API access to daily intervals for these environments, while maintaining current frequencies for higher environments like Cutover Prod.

SIT-8446 Deployed

Verify Order Data Integrity

This feature ensures accurate order data is synced between the old and new systems, preventing issues with customer service panel transactions and enabling support teams to effectively manage orders. It also identifies and resolves any missing or inaccurate information on orders in both databases.

SIT-8445 Deployed

Order Confirmation Emails

This feature resolves the issue where customers receive mobile transfers from sellers but do not receive order confirmation emails, causing the inventory status to remain "pending" on our platform despite being marked as complete on the TEVO side. The feature aims to improve the accuracy of inventory updates and provide a clearer customer experience.

SIT-8439 Deployed

Retrieve Order History

This feature resolves an issue where users were unable to view orders from the order confirmation email by adding this functionality.

SIT-8429 Deployed

Key Validation During Checkout

This feature resolves an issue where users encountered a "cart ID" error (429283) when attempting to complete their purchase. It improves the checkout process by addressing key violations that previously caused failures.

SIT-8437 Deployed

Category Thumbnail Loading Fix

This feature resolves the issue of event thumbnails not loading correctly on category pages. It improves the user experience by ensuring that event images are displayed properly, making it easier for users to browse and find relevant content.

SIT-8430 Deployed

Unique Cart Auditing

When adding items to the cart on most TicketGenius tickets, an error occurs due to a unique constraint violation in the database. This issue prevents users from successfully checking out and adds to their cart.

SIT-8438 Deployed

Add Items to Cart

This feature resolves the issue where users are unable to successfully add items to their shopping cart. It aims to improve the overall e-commerce experience by resolving this common problem.

SIT-8435 Deployed

Event Loading for Performers

The updated Performer Page now loads events correctly, resolving the issue where events were not displaying. This improvement enhances the overall user experience on the platform.

SIT-8436 Deployed

Trending Event Loading

The "Trending Events" feature on the home page is now fixed, allowing users to view events in this section. This update resolves an issue where events would not load properly in the Trending Events section of the home page.

SIT-8434 Deployed

CORS Error Handling

The Live Tickets API has been updated to resolve issues with CORS errors that were preventing it from functioning correctly after the cutover and environment changes. This fix ensures the API can now respond as expected in the frontend application.

SIT-8432 Deployed

NFT Transfer Fix

When trying to transfer an NFT on Super Ticket content, users are unable to complete the process due to a CORS error that causes the app to freeze. This issue prevents users from successfully initiating the transfer and connecting their wallet.

SIT-8426 Deployed

Data Sync for Teams

This feature resolves discrepancies in team and player data across different platforms, ensuring accurate information is displayed for users. It aims to synchronize inventory levels between the iOS app, upcoming build, and web platform to provide consistent user experience.

SIT-8424 Deployed

Event Creation Success

This feature resolves the issue where creating a Business Object (BO) event through the portal results in a 500 internal error. It now successfully creates and saves BO events without encountering this error.

SIT-8466 Deployed

Copy Box Office Data

This feature ensures that NFL ticket copies accurately reflect box office ticket data, including user IDs, to prevent issues with loading barcodes and resolving customer viewing problems. This improvement resolves a critical business impact where customers were unable to view their tickets due to missing user ID data.

SIT-8464 Deployed

API Request Logging

This feature adds logging to track the number of API requests made to the TN APIs, allowing users to view detailed metrics and totals in Kibana. This provides better insights into API usage and enables data-driven decision making.

SIT-8423 Deployed

Handle Production Testing Users

When using certain test accounts with active purchases in our production environment, the "My Tickets" page would fail to load. This issue has been resolved to ensure that users can access their tickets as expected.

SIT-8421 Deployed

Point to New Prod Environment

The feature updates mobile applications to use the new Production environment APIs, ensuring they function correctly and provide accurate data. This change ensures consistency across both Android and iOS apps in their API connections.

SIT-8428 Deployed

Connect to New Prod Environment

The feature resolves connectivity issues between Tableau Server and the new production environment, allowing users to successfully connect and access data. This fix ensures reliable communication between the server and the new production environment.

SIT-8333 Deployed

Icon Loading on Android

On our Android app, some icons are not displaying correctly on different pages. This issue is now resolved and icons should load properly across all pages in the app.

SIT-8341 Deployed

Allow Cross-Domain API Access

api.prod.sitickets.com and nextjs-prod.sitickets.com.

SIT-8339 Deployed

Riskified Sandbox Mode

This feature allows users to easily configure a new production environment with a Riskified sandbox for testing purposes. It enables manual approval of API requests through a Postman endpoint, making it simpler to test and validate the integration in a controlled environment.

SIT-8303 Deployed

Unique Email Validation

When registering for a new account with an existing email address, the system will now display an error message instead of failing silently. This change aims to improve user experience by providing clear feedback when attempting to register with an already registered email address.

SIT-8272 Deployed

Scrollable Tag Group Thumbnails

This feature improves the event page and team grid listing by displaying thumbnails for all teams when scrolling left on the x-axis, allowing users to easily click on a team to view its details. The updated design ensures that these thumbnails line up more intuitively, enhancing the overall user experience.

SIT-8308 Deployed

Enable Google SSI

Google Single Sign-In (SSI) is currently blocked in the production environment of Next.js. This means that users will not be able to use their existing Google credentials to sign up or log in to our application.

SIT-8270 Deployed

Turn On/Demo Resources

This feature allows users to disable the demo environment while still retaining its resources, making them available for future use. This provides flexibility and control over demo environments without requiring manual reconfiguration.

SIT-8309 Deployed

Facebook SSO Authentication Fix

Facebook Single Sign-On (SSI) is now enabled for users to seamlessly log in and sign up. This feature allows users to access the platform without having to enter their login credentials multiple times.

SIT-8268 Deployed

Cancel Transferred Tickets

The Ticket Transfer feature now allows senders to cancel previously accepted ticket transfers. This change enables greater control and flexibility for users when managing ticket transfers.

SIT-8306 Deployed

Add Event Tickets to Cart

This feature resolves an issue where users cannot add event tickets to their cart, resulting in errors when trying to purchase. It now allows users to successfully add primary and secondary events to their cart without encountering Stripe exceptions.

SIT-8304 Deployed

Add New Address

When adding a new address to a user's profile, the system now fails with a 500 server error due to an issue that prevents the update from being processed successfully, while the frontend displays a spinning loader.

SIT-8305 Deployed

Add PSL to Cart

The feature resolves an issue where users cannot add Product Service Level agreements (PSL) to their cart, resulting in an "Unable to create new cart" error message. This fix enables successful addition of PSL tickets to the cart.

SIT-8269 Deployed

View Ticket Details

The feature allows CSP agents to view ticket details and scan QR codes directly from the Order Detail page. This enhancement resolves an issue where agents could not access these features using the View Ticket link.

SIT-8307 Deployed

Category Page Error Handling

The feature resolves an issue where the "Discover" API throws errors on the category page, allowing users to view sports, concerts, and theater events without interruption. This fix improves the overall user experience on the category page.

SIT-8274 Deployed

Double Scroll Bar Control

On Windows devices, our application features a unique dual-scrolling layout for Event and Team Group pages, allowing users to independently scroll through the team list section and the full page content. This design enhances user experience by providing more control over navigation on these specific pages.

SIT-8296 Deployed

Update HN iframe URL

This feature updates the iframe URL for Combat Zone Wrestling to ensure users can access the latest content from the new hostname. The change allows for improved security and stability of the wrestling content display.

SIT-8292 Deployed

Manage Extension Settings

This feature allows users to easily transfer and manage their extensions and functions between different projects or environments, streamlining workflow efficiency. It simplifies the process of adapting customizations across various contexts.

SIT-8321 Deployed

Prevent Duplicate Promotions Entries

When submitting the form to add an entry to the database for promotions, users will now receive an error message instead of encountering a database error. This change aims to prevent duplicate key values and improve overall form submission reliability.

SIT-8318 Deployed

Configure Backend Workers

Configure Horizon backend workers for production environment. This update ensures seamless operation of Horizon in our production environment, "PROD".

SIT-8358 Deployed

Auto-Generated User Accounts

This feature resolves an error that prevents users from successfully signing up for a new account. It aims to improve the onboarding process by resolving the issue and providing a smoother experience for potential users.

SIT-8359 Deployed

Search Returns Order Data

When searching for an email on the Customer Service Portal (CSP), users should be able to see all relevant order history, including new orders made in Next.js production. Currently, this feature is not returning any order data, including new purchases made in nextjs-prod.

SIT-8316 Deployed

Display Bet Information

The "Best Bets" feature displays relevant bet information, including over/under details, for users to make informed decisions. This enhancement aims to provide a more comprehensive view of betting options during events.

SIT-8317 Deployed

Test Mobile Apps on Next

This feature allows users to test their mobile apps on Next.js production environments for both iOS and Android devices.

SIT-8357 Deployed

Event Details Link Fix

When viewing event details in the Customer Service Portal (CSP), clicking on the event link now correctly directs users to the intended event page instead of an incorrect domain.

SIT-8345 Deployed

PayPal Checkout Fix

When using Single Page Checkout on our website, clicking the PayPal payment option will now resolve an error and allow users to proceed with their purchase.

SIT-8291 Deployed

Manual Event Search

This feature allows users to manually enter specific search terms related to NFL events, such as the Super Bowl, and quickly access relevant results. Users can now easily search for specific Super Bowl-related content without relying on automated suggestions.

SIT-8279 Deployed

Protect Group Table Names

This feature resolves an issue with the "Groups" table that was broken by a recent MySQL update. It ensures that the "Groups" feature continues to work as expected without any disruptions.

SIT-8311 Deployed

Auto Sequence ID Generator

This feature updates the sequence IDs in our database to ensure they are consecutive and unique. This change improves data integrity and prevents potential issues with sequence numbering.

SIT-8346 Deployed

Toggle Private Event Visibility

When creating an event in BO 2.0 with private settings, some users are experiencing issues where the event page fails to load. This bug has been observed on both primary and secondary tenant events with the same slug naming convention.

SIT-8348 Deployed

Enable Apple Pay Checkout

When using Apple Pay to complete a purchase on our iOS app, users are unable to proceed with checkout after clicking the "Place Order" button. This issue prevents users from successfully completing their payment and receiving their order.

SIT-8351 Deployed

NFL Sync Lambda Duplication

This feature allows users to create duplicate versions of existing NFL sync lambdas, enabling seamless integration and reuse across different Next.js projects. This duplication process enables efficient management of API connections for future development needs.

SIT-8312 Deployed

Round Hold Expiration Time

This feature ensures that when a hold reservation expires after more than an hour, the time displayed on the website is rounded to the nearest whole hour. This provides a clearer and more user-friendly representation of the expiration time.

SIT-8314 Deployed

Switch Between Sports

When using the "Back to Previous screen" option on the College Football page in PSL, users are unexpectedly taken back to the same page instead of being redirected to the main PSL page. This feature resolves this issue by ensuring a smooth transition between screens.

SIT-8347 Deployed

Add NFL Tickets to Cart

The feature fixes an error that prevented users from adding NFL tickets to their cart, resolving an issue seen across various teams and environments. This fix enables successful ticket additions for NFL events.

SIT-8350 Deployed

Load My Tickets on Empty

When an order is linked to a customer's account but ticket data is missing, the "My Tickets" page should still be accessible and load correctly. This ensures customers can view their tickets even if some data is incomplete or missing.

SIT-8374 Deployed

Create Event Successfully

The BO 2.0 update has resolved an issue preventing users from creating new events on the staging box office website at https://staging.boxoffice.sitickets.com/. This fix allows users to successfully create and manage events as intended.

SIT-8372 Deployed

Multi-Tier Quantity Accuracy

The My Tickets feature now accurately reflects the quantity of tickets purchased in multi-tier orders, ensuring that users see the correct number of tickets and not an inflated quantity. This update ensures consistency between order confirmations, account balances, and ticket views.

SIT-8373 Deployed

Sync Host Event Data

This feature resolves an issue where existing hosts on both production and staging environments are not receiving event data, causing inconsistencies in their performance monitoring. It aims to ensure that all hosts receive accurate event data, regardless of the environment they're deployed in.

SIT-8371 Deployed

Retrieve Order Details

This feature resolves an issue where users were unable to retrieve their order details when clicking on the "View My Tickets" link from their BO 2.0 order confirmation email. The fix improves the API request URL and method, allowing users to successfully access their order information.

SIT-8380 Deployed

Apple Wallet Confirmation

When you add a ticket to your Apple Wallet, we'll now send a confirmation email to let you know it's been successfully added.

SIT-8365 Deployed

Fraud Check Passes

The new feature ensures that orders processed through Riskified pass the required fraud checks, preventing unauthorized transactions. This improvement resolves issues with specific order types, such as BO and TEVO orders, which were previously failing the fraud check.

SIT-8366 Deployed

Barcode Loading Fix

The NFL ticket feature now loads barcodes correctly, resolving the issue of CORS errors that previously prevented them from displaying. This improvement enhances the overall user experience for fans purchasing and managing their tickets.

SIT-8369 Deployed

Add Ticket to Apple Wallet

This feature resolves an issue where users were unable to add tickets to their Apple Wallet. It now allows users to successfully add tickets to their Apple Wallet for seamless mobile payments.

SIT-8370 Deployed

Responsive NFL Logo

This feature ensures that the NFL logo on the "My Tickets" page displays correctly and is not stretched in Safari browser. The fix resolves an issue where the logo appeared distorted compared to other browsers like Chrome.

SIT-8406 Deployed

Event Ticket Group Mapping

This feature resolves an issue where ticket groups created at event creation time don't match those shown on the event page. It also fixes a 500 error when adding new tickets to existing events on the Tickets page.

SIT-8397 Deployed

Remove Duplicate NFL Teams

This feature removes duplicate data from the NFL database, allowing for a fresh start and synchronization of the data. It enables a clean slate for future updates and improvements.

SIT-8394 Deployed

Event Overview Loading Issue

Newly created events are experiencing an error when loading their overview page, while existing events load without issues.

SIT-8398 Deployed

Pre-Production Cache Setup

This feature ensures that caching is set up and active in our production environment before a cutover process, providing a more stable experience for users. This step helps prevent any potential issues related to caching during the transition.

SIT-8387 Deployed

Email Notification Recovery

Users are not receiving transactional emails, which may be causing issues with account verification or other important notifications. The issue was reported starting this morning and is currently under investigation.

SIT-8383 Deployed

Ticket Transfer Notification

This feature resolves an issue where ticket transfer requests were not sending emails to both the sender and recipient. It now sends notifications to both parties involved in a successful ticket transfer.

SIT-8384 Deployed

Ticket Tier Accuracy

The Ticket Transfer feature now correctly displays the intended ticket tier during the transfer process, ensuring that both the sender and recipient receive accurate information about their tickets' status. This fix resolves issues where tickets were incorrectly displayed as paid when transferred from a free ticket or vice versa.

SIT-8381 Deployed

Create Ticketmaster Reservation

This feature allows users to create Ticketmaster reservations through the Sitickets platform, ensuring seamless integration between the two systems. When a user attempts to create a reservation on Ticketmaster, this feature will automatically update the corresponding reservation in Sitickets.

SIT-8382 Deployed

Remove Duplicate NFL Tickets

The feature updates the NFL sync process to prevent duplicate creation in the database, ensuring accurate and consistent data. It also removes existing duplicate records from the tickets table, maintaining a clean and up-to-date system.

SIT-8388 Deployed

Sync Partners with Events

The Digital Star Network feature now syncs partner information and upcoming events in real-time, ensuring accurate and up-to-date data across all platforms. This improvement resolves issues with partners and events not being synchronized previously.

SIT-8215 Deployed

Load Event Content

The Digital Star Network events feature allows users to easily embed event content into their own websites using an iframe, providing a seamless and customizable experience. This enables users to share event information with their audience without leaving the original platform.

SIT-8211 Deployed

Create Airflow User

This feature allows users to create and manage Airflow users specifically for a new database connection, simplifying the process of setting up and securing access to data. It provides an additional layer of security and control over user permissions for databases.

SIT-8244 Deployed

Fix PayPal Order Creation

When using PayPal to pay for an order on our website, the payment process fails and displays an error message. This issue occurs when logging in with a test account on our sandbox environment and utilizing saved payment methods.

SIT-8247 Deployed

Cancel Authorized Payments

This feature ensures that when an order fails due to PayPal's risk assessment, the authorization status is updated correctly to reflect the cancellation of payment. This prevents orders from being left in an "Authorized" state after being declined by PayPal's risk engine.

SIT-8243 Deployed

Pre-auth Order Failure Recovery

When an order fails during single-page checkout, this feature now automatically cancels the payment instead of displaying an error message. This ensures that the customer's payment is reversed and their order is not processed incorrectly.

SIT-8240 Deployed

Prevent Order Re-Submission

When an order is submitted, users may still see a 422 error message indicating that the action could not be performed. This issue occurs when the system attempts to add custom information to an order, resulting in a validation failure.

SIT-8259 Deployed

Show Primary Issuer Info

This feature enhances the View Order screen by displaying additional information about the primary issuer of each order, including their name, instructions, and URL. This updated view provides more context for users to better understand the ticket details.

SIT-8236 Deployed

Show Full Ticket Details

The feature allows users to accept or recall transfers for NFL tickets, with the option to select the full seat, row, and section details on both desktop and mobile apps. Previously, on the mobile app, this information was truncated, making it difficult for users to make informed decisions.

SIT-8235 Deployed

Resolve Undefined Variables

This feature resolves an issue where users could not access the Orders tab in the Customer Support Portal (CSP) due to an undefined variable. The fix allows users to successfully navigate to and manage their orders within CSP.

SIT-8255 Deployed

Link Primary Issuers to Venues

The Primary Issuers feature has updated two tables in the public schema to include a new "primary_issuer_id" field, which will help track and manage primary issuers for events and venues. This change aims to improve data organization and consistency across the system.

SIT-8219 Deployed

Select Section on Seat Map

The mobile app's seat map feature now allows users to select sections correctly, resolving an issue where selection was previously unavailable for secondary events. This improvement enhances the overall user experience when browsing and booking seats on-the-go.

SIT-8225 Deployed

Clear Tickets from Fraud Check

The new feature resolves an issue where free ticket fraud checks were not being cleared correctly, ensuring that users can now receive accurate status updates on their transactions. This improvement enhances the overall security and transparency of the system for both administrators and customers.

SIT-8223 Deployed

Return to Previous Screen

When using the Section On/Off feature on mobile devices, users can navigate directly to a page and then click "Back" to return to the previous screen. However, this functionality is currently broken and instead redirects users back to Google's homepage.

SIT-8208 Deployed

Prevent Duplicate Messages

When navigating to an event with no inventory returned, users may see duplicate messages. This issue can be resolved by clearing their cache or restarting their session.

SIT-8169 Deployed

Store Shipping Name with Orders

This feature resolves an issue where shipping information was not being stored in orders, causing payment reversals to fail. It now stores the shipping name value in the order table, allowing for successful payment reversals and refunds.

SIT-8177 Deployed

Data Validation Rules

This feature enhances the application's data entry process by automatically validating user input to ensure accuracy and consistency. It helps prevent errors and improves overall data quality.

SIT-8173 Deployed

Delta Change History

This feature allows users to view and manage the changes made to their data since the last database switch, enabling them to track and revert any updates that may have been lost during the transition. It provides a clear audit trail of delta changes until the next DB switch.

SIT-8205 Deployed

Hide Best Bets Navigation

To address Apple's concerns about the Best Bets feature, we are hiding it from the main navigation in mobile apps on both iOS and Android. This change ensures that users can still access the feature without impacting the overall user experience of our web and mobile web applications.

SIT-8160 Deployed

NFL Logo Resolution

This feature improves the display of the authenticated NFL logo on tickets and events pages, ensuring it appears clear and high-resolution. The updated logo will be automatically applied to relevant pages when an event category is selected as NFL.

SIT-8158 Deployed

Faster Trending Events

The Discover API has been optimized to return the Trending Events section within 3 seconds. This improvement enhances the overall user experience and reduces loading times for users accessing this feature.

SIT-8202 Deployed

Scheduled Materialized View Refresh

This feature enables the automatic refreshing of a materialized view for the discover events API in our database, ensuring data remains up-to-date. The pg_cron extension is now enabled on QA, UAT, and Prod DB instances to support this functionality.

SIT-8199 Deployed

Transfer Cancellation Notification

When accepting an NFL ticket transfer, the system now displays a notification if the transfer was previously cancelled by the sender. This ensures users are aware of any changes before completing the acceptance process.

SIT-8197 Deployed

Set Cart Payment Gateway

This feature enables PayPal as a payment gateway option for the cart, ensuring that customers can complete their purchases successfully. It resolves an issue where the old flow would fail with an error message indicating that payment information was not attached or ready.

SIT-8178 Deployed

Optimized Discover API Results

The Discover API has been optimized to load all search results at once on the Discover page, improving user experience and reducing the need for pagination. This change ensures that users see all relevant results without having to navigate through multiple pages.

SIT-8081 Deployed

Search by Event Name

This feature allows users to search for specific Highland Games events by name or location, providing links to relevant event pages. The updated search functionality enables more accurate and efficient discovery of Highland Games events on the platform.

SIT-8080 Deployed

Consistent iframe loading

This feature resolves an inconsistent issue with loading iframes on direct link navigation in BO-ENT events. It aims to improve page loading reliability for both new and returning users when accessing links directly, particularly in incognito mode.

SIT-8087 Deployed

Event Mapping Insights

This feature enhances the event mapping report to provide users with more detailed and actionable insights into system events. The updated report will offer improved filtering, sorting, and visualization options to facilitate easier analysis and troubleshooting of system issues.

SIT-8070 Deployed

TG Confirmation Overlay

When selecting a Time Zone (TG) on a mobile device, users will now see the TG confirmation screen displayed fully on the page, rather than being hidden under the map. This change ensures that users are notified of their selection in a more prominent and accessible way.

SIT-8071 Deployed

TG Selection Overlay

This feature adds an overlay on the mobile app that allows users to quickly confirm their selection of a Test Group (TG) without having to tap on it multiple times. The new overlay will display a TG Confirmation page, streamlining the selection process and improving user experience.

SIT-8061 Deployed

Mobile Filter Options

On our mobile app, when you tap the MUI Filter icon, it now displays the available filter options. This improvement enhances the user experience by providing more clarity and control over filtering data on iOS devices.

SIT-8062 Deployed

Quantity Selection Overlay

The feature adds an overlay to the mobile app's event page that allows users to easily select quantities for items on their shopping list. The new Quantity Selector now works seamlessly and doesn't require multiple taps to display.

SIT-8059 Deployed

Map Coverage During Slow Scroll

This feature addresses an issue where, on mobile devices, the Target Group (TG) list overlay doesn't fully cover the map when the user slowly scrolls through the list. The fix ensures that the list overlay now properly covers the entire map area as the user navigates through the list items.

SIT-8060 Deployed

Mobile Quantity Selector Overlay

On mobile devices, the quantity selector for the Total Goods List (TG List) overlay is now visible without requiring users to scroll down. This improvement enhances the overall user experience on mobile browsers and app loading events.

SIT-8067 Deployed

IO Storage Optimization

This feature allows users to switch their storage type to an optimized I/O setting, improving overall system performance. The change takes effect on the 22nd and is intended for testing purposes.

SIT-8063 Deployed

Mobile Filter Options

The new TG List overlay on Mobile now allows users to easily filter items by quantity and price, with options restored after tapping on the price range. This enhancement simplifies the filtering process for mobile users.

SIT-8064 Deployed

TG List Overlay Confirmation

When selecting a Time Group (TG) on the mobile app, users must first scroll down the Event page, then scroll back up to view detailed information about their selected TG. This ensures that critical details are not hidden by default when using the mobile interface.

SIT-8136 Deployed

Airflow Connector for HN MySQL

This feature enables users to connect their Honeycomb MySQL databases directly to Airflow, simplifying data ingestion and workflow automation. It allows users to easily manage and monitor their data pipelines within the Airflow interface.

SIT-8137 Deployed

Incremental Data Loading

This feature enables the creation of a database and tables to support incremental data loading, allowing users to efficiently update their profile information.

SIT-8127 Deployed

Disable Cascade Deletes for MTG

This feature temporarily disables foreign key cascading for specific relationships with Master Ticket Groups (MTG), reducing overhead during MTG history deletion. This allows for more efficient management of related data without affecting the entire system.

SIT-8110 Deployed

Add Order Confirmation Email to

When using PayPal as a payment method, users will now receive an order confirmation email that includes a clear payment method definition. This enhancement ensures a smoother checkout experience for customers.

SIT-8144 Deployed

Filter Tickets by Primary Performer

The new "Ticket Orders by Date" report now includes an option to filter tickets ordered by a specific primary performer. This allows users to easily view and analyze ticket orders related to their assigned performers.

SIT-8139 Deployed

Daily Delta Jobs

This feature allows users to schedule and run automated tasks that capture the changes made during the day, enabling them to analyze and process data in real-time. It simplifies the process of managing daily data updates, reducing manual effort and improving overall efficiency.

SIT-8009 Deployed

Delete Legacy Tables

This feature removes old legacy tables from the database, specifically preserving certain tables like "event_zone_tiers" which are still in use. The removal of other legacy tables, such as "inventory_rules" and "payment_statuses", is optional but can be enabled by configuration.

SIT-8050 Deployed

Transfer Restriction

This feature prevents users from transferring tickets after they've already been accepted by another user, ensuring a smooth and secure transfer process. When a ticket is transferred, it's no longer available for further transfers, reducing the risk of duplicate or unauthorized transfers.

SIT-8048 Deployed

Partition Setup Tool

The Gathering (MTG) partition in the User Acceptance Testing (UAT) environment.

SIT-8016 Deployed

Transfer Acceptance Email

When you transfer tickets, the recipient will receive an email with the option to accept the transfer. If the recipient is not already logged in, they'll be prompted to register or log in before accepting the transfer.

SIT-8049 Deployed

Event Partitioning by Timestamp

The Gathering (MTG) data, making it easier to organize and analyze. This improvement enhances the overall user experience in the UAT environment.

SIT-8014 Deployed

Manage API Page Size

The Logitix API now limits page size to 50 and fixes pagination issues by returning a limited number of results when attempting to retrieve data with invalid page numbers. This change ensures that the API returns some valid data even when using incorrect pagination parameters.

SIT-8011 Deployed

Estimated Tax Calculation

This feature allows customers to view estimated tax costs at checkout, providing transparency on fees associated with an event. The feature displays the tax per dollar value separately from the total cost, giving users a clear understanding of their expenses.

SIT-8006 Deployed

Customizable Thank You Pages

This feature enhances the PayPal payment process by introducing updates to the thank-you page, providing a more streamlined and user-friendly experience for customers. The updated page will now display relevant information and reduce friction in the checkout flow.

SIT-8047 Deployed

MTG Table Partitioning

The Gathering database with a specific column named "occurs_at", which is used to track when events occur. This enables more efficient data management and organization for MTG-related data.

SIT-8043 Deployed

Refund Protection Against Double Triggers

This feature fixes a race condition issue that allowed users to trigger refunds multiple times during the checkout process due to delayed database synchronization. It ensures that the checkout status is properly checked and updated in real-time to prevent such issues.

SIT-8035 Deployed

Re-point Reports to Production Database

This feature allows users to re-point select Tableau reports back to the production database, enabling data refresh and updates. This enables users to access up-to-date information in their reports.

SIT-8036 Deployed

Document Issue Reporting

This feature allows users to document data issues and examples related to the Business Intelligence database, enabling easier identification and resolution of problems. By providing a centralized repository for tracking data discrepancies, this feature improves overall database performance and accuracy.

SIT-8034 Deployed

Search and Categorize Events

United States vs. Mexico (Women & Men's Game) to improve event discovery and navigation on the website. It allows users to easily find this specific event by searching relevant keywords.

SIT-8020 Deployed

Auto Zone Correction

During Super Bowl LIX, an error caused Upper Level Endzone tickets to be incorrectly assigned as Lower Sideline tickets. To correct this issue, we manually updated the database and refunded affected customers for their orders.

SIT-8025 Deployed

Transfer Ticket Ownership

This feature allows users to accept or recall transfers of NFL tickets, marking them as transferred and removing access to their bar code in the view tickets modal once accepted by the recipient. The "Add to Apple Wallet" button is also disabled if a ticket has already been transferred.

SIT-7974 Deployed

Transfer Ticket Ownership

This feature resolves an ongoing issue where transferred tickets are not being re-delivered to customers after transfer. It now ensures that transferred tickets are automatically re-sent to the recipient's account, resolving the problem of tickets not being accessible.

SIT-7973 Deployed

Update Fraud Status

When updating the fraud status of an order, users are unable to submit changes, resulting in an error message that prevents the update from being applied. This feature aims to resolve this issue and allow administrators to successfully update fraud status without encountering errors.

SIT-7972 Deployed

Search League Categories

The National Cricket League feature allows users to search for teams and results by entering "Cricket" in the search bar, directing them to the league's landing page. This update also categorizes related events under "National Cricket League" for easier navigation.

SIT-7970 Deployed

Remote Desktop Access to Route

This feature allows users to create a secure remote desktop connection from their local machine to a virtual Windows environment hosted on Amazon Web Services (AWS), enabling seamless access to the virtual machine. Users can log in using provided credentials to access the virtual desktop.

SIT-7976 Deployed

Add Sport Summary

This feature allows users to view a summary of past reservations by sport on the PSL report, providing an at-a-glance overview of reservation trends and patterns. The added summary feature enhances the report's functionality, making it easier for users to analyze and understand sports-specific reservation data.

SIT-7999 Deployed

Transfer Order History

This feature allows customers to accept or recall transfers of NFL tickets, providing a clear history of all transfer actions and enabling customer support agents to better manage transferred orders. When an order is accepted, the transfer ID will be visible in the original purchaser's order history, improving support for transferred ticket transactions.

SIT-8003 Deployed

Change Major League Wiffle Ball

This feature updates the Major League Wiffle Ball page by changing its URL from the current iframe page to a new one.

SIT-7967 Archived

Remove Unlisted Ticket Groups

This feature enhances NFL Sync by removing unlisted ticket groups from an event and filtering out inventory. It achieves this through a lambda function that soft deletes ticket groups not associated with the provided source or event.

SIT-7965 Deployed

Exclude Zero Value Tickets

This feature allows users to filter out tickets with zero assigned tags in the TG List view, making it easier to focus on tickets that have meaningful tag assignments. This enhancement simplifies the process of managing tickets for Logitix and Anytickets users.

SIT-7988 Deployed

Transfer Confirmation Messages

The NFL Tickets feature now displays modal messages longer enough for users to read them before they automatically close. This change improves the overall user experience when initiating or canceling ticket transfers.

SIT-7995 Deployed

Viewed Ticket History

This feature allows users to view their original order history in the NFL Tickets CSP, including events related to ticket transfers, such as when the recipient has viewed the tickets. This provides a more complete picture of ticket transfer activity and helps maintain accurate order records.

SIT-7994 Deployed

Error Handling for Airflow Jobs

This feature resolves issues where Quality Assurance (QA) jobs fail in Airflow due to exceptions. It aims to improve the reliability and stability of these jobs, ensuring they can complete successfully without interruptions.

SIT-7989 Deployed

Correct Transfer Notification

This feature fixes an email template typo, correcting the phrase "Access Your SI Ticket" to "Accepting Your SI Ticket", ensuring accurate communication for users transferring NFL tickets.

SIT-7990 Deployed

Ticket Email Verification

The NFL Tickets feature now includes email validation when transferring tickets to ensure that only valid email addresses are accepted, preventing unauthorized transfers. This enhancement protects against potential security risks by verifying the recipient's email address before completing the transfer.

SIT-7982 Deployed

Maintenance Notification Page

When our website is temporarily unavailable for maintenance, a static "Under Maintenance" page will be displayed, informing users that the site is being upgraded to improve their experience and directing them to come back later.

SIT-7985 Deployed

Postgre Database Upgrade

This feature upgrades the PostgreSQL database version for lower environments from v15 to v16, ensuring compatibility with newer applications. This change ensures seamless testing and deployment of our application in QA and UAT environments.

SIT-7983 Deployed

Expand Right Panel for IFrame

This feature enables a secondary panel on the right side of an iframe, making it easier for users to view additional information such as group media and descriptions.

SIT-7981 Deployed

View Event Details

This feature allows users to access the Quad City Air Show event through an embedded iframe, providing a seamless viewing experience. The iframe is linked to two different websites, ensuring that users can choose their preferred source for accessing the event information.

SIT-7919 Deployed

Sync Stripe Data

This feature defines the scope and requirements for a Stripe data pipeline, ensuring accurate and efficient processing of payment information. It enables seamless integration with Stripe's services to support secure and reliable financial transactions.

SIT-7927 Deployed

Update Terms Display on Landing

We've updated our terms and conditions on the landing page, making it clearer when you can expect your cover to be processed. The new language now states that your cover will be reviewed within 10 days of applying.

SIT-7916 Deployed

Load Event Page Directly

When searching for events and already being on an event page, navigating to another event gets stuck on a loading screen, requiring a page refresh to proceed. This issue has been resolved, allowing users to seamlessly switch between event pages without interruption.

SIT-7913 Deployed

Austin Ice Bats Integration

The Austin Ice Bats feature allows users to view information about the team in an embedded iframe on the website. This enables seamless integration of external content into the existing platform.

SIT-7905 Deployed

Missing Order Quantity

The feature resolves an issue where customers can see missing quantities of tickets in their orders. It ensures that the correct number of tickets is displayed for each order, matching the quantity purchased by the customer.

SIT-7902 Deployed

Update Wholesale Price

This feature updates the sold price and corrects the store's wholesale price for products purchased through the ANYTICKETS API, ensuring accurate pricing information. It synchronizes the sold price with the stored wholesale price in the cart_item table.

SIT-7953 Deployed

Find Unique Performer References

This feature allows users to generate a report that identifies performers with a single source reference, helping them to detect and merge potential duplicates. The report will provide a table of performers with unique sources, enabling users to work on project-related tasks more efficiently.

SIT-7929 Deployed

Error Messages for 3-Step Checkout

The new checkout feature now displays more informative error messages when issues occur during the 3-step checkout process, helping users understand and resolve common payment errors. This improvement aims to enhance user experience by providing clearer explanations for failed transactions.

SIT-7941 Deployed

Manage Embedded Partnerships

The Greenbrier Tip-Off feature allows users to view live sports scores and updates within an embedded iframe on the platform. This enables seamless access to real-time sports information without leaving the main application.

SIT-7939 Deployed

League Match Scheduling

The National Cricket League feature allows users to view live scores and updates from the league within an embedded iframe, enhancing their overall viewing experience. This integration provides easy access to real-time cricket scores and statistics for fans of the sport.

SIT-7946 Deployed

Update Terms and Conditions

The BO 2.0 Update Terms feature simplifies the process of updating terms and conditions for box office tickets, making it easier to manage and maintain accurate information on sitickets.com. This update ensures that users have access to the most current terms and conditions when purchasing tickets online.

SIT-7933 Deployed

Manage Festival Website Embeds

The Austin Celtic Festival feature allows users to view the festival's schedule and information within an embedded iframe on the platform. This enables seamless access to external content without leaving the main application.

SIT-7944 Deployed

Sync Tax and Price

When processing orders with discounts, incorrect tax and total price values are being recorded in the tickets_orders table. The correct amounts are actually stored in the carts table, suggesting an issue with the cart-to-order conversion process.

SIT-7942 Deployed

Logged In Checkout Redirect

When a user adds an item to their cart and is logged in, the system will automatically redirect them to the payment step of the checkout process. This ensures a seamless shopping experience for authenticated users.

SIT-7931 Deployed

Field Availability Indicator

This feature enhances the NFL spreadsheet by adding data availability information for each requested field, allowing users to easily identify which fields may not be available in the database. The comments section of the requirement table now provides clear visibility into these limitations.

SIT-7758 Deployed

User-Friendly Just Missed Out Messages

The "Just Missed Out" feature now displays an unuser-friendly message instead of its previous format. This issue needs to be resolved by identifying why the old message was replaced in the code base and re-implementing it with a more user-friendly design.

SIT-7800 Deployed

Display Success Message After Checkout

When using the single-page checkout feature, after a successful transaction, the mobile app should redirect the user back to the app itself and update the cart accordingly, rather than displaying the checkout page. Instead, the app currently shows the checkout page even after redirection and also leaves tickets in the cart.

SIT-7765 Deployed

Team Name Line Break

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SIT-7763 Deployed

Automated Deployment Pipeline

This feature sets up an automated Continuous Integration/Continuous Deployment (CI/CD) pipeline for the NFL API, ensuring seamless deployment with built-in testing and quality checks to improve efficiency and reliability.

SIT-7750 Deployed

Launch New Website

This feature allows users to spin up a production environment for their new Cloudflare website by automatically provisioning resources using Infrastructure as Code (IaC).

SIT-7793 Deployed

Display Discount Code on Single

When purchasing Business of the Year (BO) tickets on our website using Single Page Checkout, users should now be able to apply discount codes correctly. This fix resolves an issue where the option to use a discount code was not displayed in this checkout flow.

SIT-7795 Deployed

Create Reference Table

This feature creates a table inventory in the staging database to serve as a reference for creating jobs for delta extraction to Business Intelligence (BI), helping to identify schemas and tables that require migration. The inventory will exclude system schemas and legacy tables that won't be analyzed for migration.

SIT-7791 Deployed

Display Event Date on Single

This feature enhances the Single Page Checkout experience by adding the event date and allowing users to view ticket section, row, and notes information in this new layout. The goal is to provide a more comprehensive overview of the ticket details on the checkout page.

SIT-7790 Deployed

Dynamic Quantity-Based Tax Calculation

This feature fixes an issue where the tax calculation was not updating correctly based on the selected quantity of tickets, causing incorrect tax amounts to be displayed. It now accurately calculates tax based on the quantity chosen, ensuring users receive the correct total cost.

SIT-7756 Deployed

Lead Post Pixel Integration

This feature installs the LeadPost Pixel on Kraft LP, allowing for accurate tracking of user interactions and capturing essential customer data. When a user lands on Kraft LP, the pixel records their behavior and sends this information to LeadPost for analysis.

SIT-7788 Deployed

Event Toast Limiting

The feature fixes an issue where users were shown multiple "Event not available" toasts when selecting multiple events without tickets. This issue now displays the toast message only once for all selected events.

SIT-7789 Deployed

Show Order ID After Checkout

This feature now displays the order ID to users after a successful checkout, ensuring they can easily access their purchase history. The updated functionality resolves an issue where the order ID was previously not visible to users following a completed transaction.

SIT-7754 Deployed

Maintain Map View On Scroll

When viewing an event page on mobile, the seat map will now expand and remain visible as you scroll down, rather than automatically closing. This change allows users to view the entire map without having to tap the "Show Map" button.

SIT-7753 Deployed

Remove Black Banner

The new feature removes the black banner that appears above event listings on mobile and desktop devices. This change enhances the overall user experience of viewing events on our platform.

SIT-7796 Deployed

NFL UTM Tracking Reports

This feature allows users to create custom reports on their website traffic using MixPanel, enabling them to track and analyze specific events related to the NFL UTM (unique tracking parameter). This helps users gain insights into how visitors are interacting with their site.

SIT-7787 Deployed

Embed NFL Event Page

This feature adds an interactive pub crawl experience to the platform, allowing users to explore NFL opening weekend events in a visually engaging and immersive way. Users can access a live iframe that showcases real-time information about the pub crawl events.

SIT-7785 Deployed

Oops Page Display

This feature fixes an issue where users were stuck in an endless spinner and adds a tracking element to monitor when the "Oops" message is displayed. The fix ensures that users are shown an error message if they encounter redirects, improving the overall user experience.

SIT-7786 Deployed

Error Codes for System Messages

This feature adds error codes to return messages in the BE, allowing for both generic user-facing messages and detailed system error messages to be logged in Elastic Search. The updated functionality enables more informative error handling while maintaining a consistent user experience.

SIT-7773 Deployed

Update Management System

This feature enables seamless updates across the system, allowing users to efficiently manage changes without manual intervention. It provides a standardized approach to handling updates, streamlining the update process for improved productivity and reduced errors.

SIT-7839 Deployed

Password Reuse Alert

When resetting a password, users will now receive an error message if they attempt to use a previously used password. This updated message encourages users to create a new, unique password for added security.

SIT-7768 Deployed

Backup Application Database

This feature creates a fully functional copy of the application database, allowing users to test and experiment on a live replica without affecting the original data. The "BI2" replica is an exact duplicate of the main database, complete with all existing data and functionality.

SIT-7777 Deployed

Stadium Image Loading Fix

The feature resolves an issue where a flickering stadium placeholder image appears briefly when loading the NFL event page. This fix ensures a smooth and seamless user experience upon page load.

SIT-7845 Deployed

Single Page Checkout Persistence

When a customer abandons and returns to the checkout process from the cart, they should be directed to the single-page checkout instead of the old checkout funnel. This ensures that their data remains intact during the payment process.

SIT-7842 Deployed

Cost Estimator Tool

This feature allows users to estimate the cost of hiring a reader for their Business Intelligence database. It provides a simple and efficient way to calculate the potential time and effort required to manage a large BI database.

SIT-7775 Deployed

Close Error Messages

This feature allows users to dismiss toast messages by clicking the "X" button at the top right corner of the message. This improvement addresses the issue where error messages would not close automatically and instead required users to manually click an exit button.

SIT-7840 Deployed

Quantity Selector Visibility

When you visit an event page, the quantity selector will reappear every time the page is refreshed. This ensures that users can easily adjust quantities in their cart without having to search for it each time.

SIT-7832 Deployed

Reset Password Submission Error Handling

When attempting to reset a password or create a new account with a password, users are now presented with an error message instead of the default "Reset Password" subject. This change aims to improve the user experience by providing more informative and personalized error messages.

SIT-7837 Deployed

Fix Browser Caching Issues

When visiting custom-built landing pages on local browsers, some elements like images and banners may not load correctly due to caching issues. This feature aims to resolve this issue by improving the handling of static content in local browser caches.

SIT-7835 Deployed

Mobile Image Size Fix

The "Homepage - Two phone image size update" feature ensures that two phone images are displayed at the correct size using CSS, preventing horizontal scrolling on mobile devices. This improvement enhances the overall user experience on the homepage.

SIT-7833 Deployed

Re-enable Security Auth for QA/UAT

The feature reinstates security authentication for QA and UAT domains, restoring previous security measures after they were temporarily disabled during a recent cutover. This ensures enhanced security and access control for users in these testing environments.

SIT-7819 Deployed

Show Apple Pay Option

This feature ensures that Apple Pay is correctly displayed as a payment option during the checkout process in Quality Assurance environments.

SIT-7825 Deployed

State-Based Ticket Sales Reporting

This feature enhances the ticket sales report to provide more detailed insights by state, allowing users to easily view and analyze sales data for specific regions. The updated report provides a clearer understanding of regional sales trends and performance.

SIT-7818 Deployed

Adjustable Logo Size

The updated Reservation Details page now displays its logo in the correct proportion, eliminating any visual distortion. This change enhances the overall user experience and maintains a consistent brand identity.

SIT-7823 Deployed

Dynamic Quantity Options

When viewing an event page, the quantity selector updates its options based on the available quantities listed in the TG (Target Group) list. This ensures that users can only select quantities that are currently available, and always have the option to choose "Any Product".

SIT-7826 Deployed

Event Availability Indicator

When there are no available ticket groups for an event, the feature redirects the user back to the previous page instead of displaying the event listing on the performer page. This prevents a confusing user experience where users click on an event with no availability options.

SIT-7808 Deployed

Enable Single Sign-On

This feature enables users to successfully sign in and sign up using their Facebook Single Sign-On (SSI) credentials. It resolves the issue where users were previously unable to complete these actions due to an unconfigured Facebook SSI setup.

SIT-7816 Deployed

Remove Items from Cart After

The Single Page Checkout feature now correctly hides cart items after a purchase has been completed. This ensures that users are not shown outdated or removed items in their cart after checkout is finished.

SIT-7849 Deployed

Sign In Wallet Credits Prompt

When using the Wallet Component, a toast message will now appear prompting users to sign in to access their wallet credits. This ensures that users are directed to log in before proceeding with checkout.

SIT-7814 Deployed

Cloudflare Website Provisioning Tool

This feature automatically sets up Quality Assurance (QA) environments for new Lambda cloud services integrated with Cloudflare websites. It streamlines the process of creating testing environments, reducing manual effort and improving overall development efficiency.

SIT-7810 Deployed

Missing Venue Comparison Report

This feature generates three CSV files that compare the venues listed in our database to those provided by 3D Digital, highlighting any discrepancies between 2D and 3D maps. The output helps identify missing venues in our database for review and update.

SIT-7883 Deployed

Pre-Check Payment Validation

When checking out for NFL events using the old checkout funnel, customers may receive an error message if they attempt to proceed with pre-check payment. This issue has been resolved, allowing customers to successfully complete their purchases without encountering this error.

SIT-7886 Deployed

Sync Ticket Quantities

This feature resolves an issue where NFL Sync incorrectly recorded a TeamGuru (TG) order as having fewer seats than actually available, resulting in partial fulfillment of tickets. It aims to improve the accuracy of seat availability and ticket fulfillment for NFL Sync orders.

SIT-7884 Deployed

Process Event Orders Successfully

When using the single-page checkout feature for Logitix NFL events, orders are successfully processed, but they are incorrectly declined due to an issue with the system. This has been identified as a problem that needs to be resolved to ensure accurate order processing and fulfillment.

SIT-7885 Deployed

Allow Link Payments

The WS Checkout feature now allows customers to use Link as a payment option, enabling seamless purchases and resolving issues with Riskified's filtering process. This update ensures that orders processed through Link are accurately reflected in Riskified's review.

SIT-7869 Deployed

Capitalized Payment Method Links

This feature enhances the Single Page Checkout experience by capitalizing the "L" in links within the Order Confirmation Email and Customer Service Portal (CSP) to improve readability and user-friendliness.

SIT-7868 Deployed

Cart Update After Order Success

The Single Page Checkout feature resolves an issue where tickets remained in the cart even after order details were being retrieved. When the process was complete, the cart would clear once the order number appeared on the success page.

SIT-7876 Deployed

Sync Available Seats

This feature resolves an issue where NFL Sync incorrectly records tickets for TeamGuru (TG) events, resulting in incomplete seat information. It ensures that the correct number of tickets is synced between systems, providing accurate seat availability and fulfilling orders correctly.

SIT-7874 Deployed

Old Checkout Flow for Mobile

On our mobile app, we've temporarily reverted to an older checkout process that doesn't support Google and Apple Pay, ensuring a smoother experience for users. This change only affects our Android and iOS apps, leaving the web and mobile web versions unchanged.

SIT-7719 Deployed

Unbroadcast Events

This feature allows users to unbroadcast specific events on Sitickets.com, ensuring they remain accessible to attendees but cannot be searched from the website. The feature is particularly useful for private or VIP events that should not be publicly searchable.

SIT-7727 Deployed

Show TN Ticket Groups Only

This feature updates the tg-list API to filter ticket groups displayed for events starting 24 hours before their scheduled date and time, showing only TN Ticket Groups. The change ensures that only relevant TN vendor ticket groups are shown for upcoming events.

SIT-7726 Deployed

Kibana Log Updates for Availability

This feature enhances Kibana's checkout and order logging capabilities by providing more detailed information about Transport Network (TN) availability checks and status changes for TN/TEVO webhooks.

SIT-7858 Deployed

Copy Zone Images

The new "CFP First Round" stadium allows teams to use generic images for playoff events. The stadium's zones need to be manually configured by copying images from another existing stadium, Rose Bowl Stadium.

SIT-7724 Deployed

Auto Redirect Fix

The feature resolves an issue where users on the mobile app were being redirected away from accessing event pages. It now allows users to view events without interruption.

SIT-7725 Deployed

Loading Screen Messages

When loading seats, a customizable message is displayed on the screen for a set period of time, giving users an update on the status of their ticket confirmation. The message changes after 4, 8, and 15 seconds to provide increasing levels of transparency and reassurance.

SIT-7898 Deployed

Update App Cover Image

The feature updates the cover image on the app landing page to reflect the newly uploaded image. This change enhances the visual appeal of the app's homepage, providing a more engaging user experience.

SIT-7709 Deployed

Searchable Event Results

When searching for synced events, clicking on the result should now correctly load the associated page. Previously, this functionality was broken, causing issues with loading the event details after a search.

SIT-7710 Deployed

Optimize Map Image Loading

"When viewing an event on our platform, the 'No_map_image_url' will now load more efficiently and not display if a map is available in the browser. This improvement enhances the overall user experience by reducing unnecessary image loading."

SIT-7717 Deployed

Apply Event Filters

When applying filters to an event page, it can cause the page to timeout due to incorrect updates, preventing filter prices from being displayed. Additionally, filtering by delivery type or sort does not update the event's tags as expected.

SIT-7748 Deployed

Launch Automated Website

This feature allows users to spin up a fully functional User Acceptance Testing (UAT) environment for their new Lambda Cloudflare website by leveraging Infrastructure as Code (IaC). This enables seamless testing and validation of the application before deployment.

SIT-7862 Deployed

Return to Previous Page

When clicking the back arrow on an event page on mobile devices, users can now return to their previous location without being redirected by the quantity selector. The feature fixes the issue of the back arrow not working as expected after selecting a quantity.

SIT-7863 Deployed

Link Payment Method Display

When a customer checks out using the "Link" payment method in single-page checkout, their order details incorrectly show "Wallet" instead of "Link". This issue affects both the customer's account page and the Customer Service Panel.

SIT-7894 Deployed

Order Auto-Cancel on Failure

This feature resolves an issue where orders fail to be created in our system when a customer's Stripe account lacks required metadata, resulting in an expired cart and cancelled payments. It improves the checkout process by automatically adding necessary metadata to prevent such failures.

SIT-7713 Deployed

Event Details Header

On mobile devices, this feature enhances the payment step by displaying a clear and comprehensive header with essential event details, ensuring users have easy access to information during checkout. The updated header includes key information such as event name, date, venue, seating, pricing, total cost, and fee notes.

SIT-7739 Deployed

Seller UI Pipeline

This feature allows users to create a custom pipeline tailored specifically for the Seller UI FE, streamlining their workflow and improving efficiency. The pipeline will be designed to meet the unique needs of the Seller UI FE, enabling seamless data processing and analysis.

SIT-7706 Deployed

Automatic Charge Cancellation

This feature ensures that all authorized charges are automatically canceled within 15 minutes of purchase, eliminating the need for manual intervention and reducing inconvenience to customers. It also improves the reliability of charge cancellation by executing Stripe cancel even if previous attempts fail.

SIT-7740 Deployed

Event Day Optimization Tool

This feature optimizes event schedules to minimize conflicts and improve the overall experience for users. It streamlines the process of managing events on different days, ensuring that all related tasks are scheduled efficiently.

SIT-7704 Deployed

Single API Call per Event

This feature improves the efficiency of the Live Ticket API by limiting its calls to only one per event, reducing unnecessary requests and improving performance. It ensures that the API is only loaded once, even when Strict Mode in Next JS causes it to render twice locally.

SIT-7705 Deployed

Error Diagnosis and Resolution

This feature allows users to diagnose and document the reason behind a failed payment process, providing them with error details and instructions on how to contact customer support for assistance. It also logs the issue in a centralized system for future reference.

SIT-7895 Deployed

Missing Customer Data Sync

This feature addresses an issue where Stripe payments are not linked to customer orders in our system, resulting in missing meta data for failed or incomplete purchases. It aims to resolve this discrepancy and ensure accurate order tracking for customers who have made payments through Stripe.

SIT-7896 Deployed

Update User Profile with Missing

This feature allows users to successfully place Trademark (TM) orders by automatically populating their first and last name fields during the Stripe checkout process. Previously, missing required information was causing issues with completing TM orders.

SIT-7703 Deployed

Single Event Load

This feature improves page performance by ensuring the Event API is only called once when loading an event page in Server-Side Rendering (SSR), reducing unnecessary requests and improving overall user experience.

SIT-7700 Deployed

Load Event Page Components

This feature resolves delays in loading event page components, ensuring that all elements appear on screen simultaneously. It aims to improve the overall user experience by reducing the time it takes for key components to load on event pages.

SIT-7852 Deployed

Optimized Form Layout

This feature optimizes the layout of our single-page checkout form to minimize empty space on desktop and mobile devices, ensuring a seamless user experience. Upon loading, the form's top margins are adjusted to fit the available screen real estate.

SIT-7744 Deployed

Connect Stripe Account Data

This feature enables users to seamlessly connect their Stripe data to Tableau for effortless analysis and visualization. By integrating these two platforms, users can easily access and explore their Stripe transactional data within the familiar interface of Tableau.

SIT-7747 Deployed

Configure Cloudflare Website Settings

This feature finalizes Infrastructure as Code (IaC) setup for the new Lambda CloudFlare website, ensuring automated deployment and management of infrastructure resources. This enables seamless updates and maintenance of the website without manual intervention.

SIT-7743 Deployed

Remove Category Title Bar

This feature removes the title bar from category pages on our website, making it easier to view content without distractions. The change applies to NFL, Concerts, and Theater categories.

SIT-7742 Deployed

Airflow Integration with QA DB

This feature enables seamless integration between Apache Airflow and Quality Assurance (QA) databases, allowing users to automate data-driven workflows and track test results in real-time. It simplifies the process of connecting Airflow with QA databases, making it easier to manage data pipelines and improve overall testing efficiency.

SIT-7731 Deployed

Update Inventory Status Based on

This feature updates the inventory status to reflect whether a seller rejected an order or if the API purchase request failed, ensuring accuracy and consistency in inventory management. The update ensures that inventory statuses are correctly set based on responses from TEVO and TN APIs.

SIT-7683 Deployed

Show Total Price

The new feature displays the total price of all items on the payment step, allowing customers to review and confirm their order before proceeding. The subtotal is displayed prominently in dark green on the checkout page, making it easy for customers to see the final cost.

SIT-7687 Deployed

Transfer Orders to Production

This feature transfers orders from the User Acceptance Testing (UAT) environment to the Production environment for NFL Logitix, ensuring seamless integration with the production account. The transfer includes all specified orders with their corresponding order numbers, environments, brokers, and purchasers.

SIT-7671 Deployed

Revert Reports to Original State

This feature allows users to fully regenerate or selectively update critical Tableau reports, ensuring data accuracy and reliability. By doing so, it enables users to quickly refresh their visualizations with the latest data, reducing errors and improving report quality.

SIT-7672 Deployed

Integrate GA and Ads with

This feature allows users to seamlessly connect their Google Analytics and Google Ads accounts to Tableau, providing a unified view of their online performance data. By integrating these tools, users can gain deeper insights into their website traffic, ad campaigns, and customer behavior in one intuitive platform.

SIT-7669 Deployed

Data Source Manager

This feature redevelops the underlying data sources and queries to improve their performance and reliability. The updated data sources will provide more accurate and efficient results for users.

SIT-7670 Deployed

Point Reports to BI DB

This feature allows users to easily configure their Tableau reports to connect to our Business Intelligence database (BI DB), ensuring accurate and up-to-date data. By doing so, users can access the latest information directly from within Tableau without needing to manually update connections.

SIT-7668 Deployed

Rebuild from Analysis

This feature allows users to analyze new databases to identify areas that require redevelopment, streamlining the process of updating and maintaining existing systems. By automating this analysis, users can focus on prioritizing redevelopment work based on data-driven insights.

SIT-7698 Deployed

Correct Venue Information

Highmark Stadium in Orchard Park, NY, rather than Pittsburgh's Highmark Stadium. This update improves data accuracy and consistency for NFL game schedules.

SIT-7660 Deployed

Error Analysis and Fix Recommendations

When an error occurs during payment processing, users will now receive a more informative message prompting them to try again and confirm ticket availability with the seller. This updated message aims to guide users through troubleshooting steps to resolve the issue.

SIT-7666 Deployed

Identify Critical Alerts

This feature allows users to quickly identify critical reports within their dashboard, enabling them to prioritize and focus on the most important data. By highlighting key reports, this feature simplifies report management and decision-making.

SIT-7659 Deployed

Clear Linux Dump Files Regularly

The feature improves backend worker server performance by clearing Linux core dump files more frequently, preventing storage issues that cause background email dispatch jobs to fail. This enhancement ensures the reliability and stability of our system's job processing capabilities.

SIT-7667 Deployed

Data Source Unifier

This feature allows users to analyze and consolidate data from multiple current sources and queries into a single, easily accessible location. This simplifies data management and reduces the complexity of navigating disparate systems.

SIT-7651 Deployed

Logitix Webhook Sync

This feature integrates Logitix into our system, sending an automated notification when an order is completed through their platform. This ensures that both systems stay in sync and order completion is accurately recorded.

SIT-7695 Deployed

Core Dump File Cleanup

This feature enhances backend worker servers by automatically clearing out Linux core dump files more frequently, preventing storage issues and improving overall system performance. The cleanup process now runs every minute, ensuring that core dump files are removed in a timely manner.

SIT-7694 Deployed

Google SSI Sign In Fix

When trying to complete the checkout process and log in with Google Single Sign-On (SSI), users may encounter an "Access Blocked" error. However, this issue does not occur when attempting to sign in from the user's account page.

SIT-7692 Deployed

Pickle Fest Event Page

The "Nola Pickle Fest" feature adds an interactive iframe to the website, allowing users to explore and engage with content related to Nola Pickle Fest. This new element enhances the user experience by providing a unique way to access festival information and resources.

SIT-7691 Deployed

Search for Events by Name

This feature adds search terms to the system, allowing users to find information about "NOLA Picklefest" and related topics like pickleball. It provides links to relevant landing pages on sitickets.com.

SIT-7656 Deployed

Install Google Tag Manager

This feature installs Google Tag Manager on HN.com, allowing for more efficient tracking and analytics of user interactions. The code is added to the page's head section to enable seamless integration with Google's marketing and analytics tools.

SIT-7563 Deployed

Search for Product by Model

This feature enhances the search functionality on the website by allowing users to quickly find specific products, such as Under Armour Next Elite 24, and navigate directly to their corresponding product pages.

SIT-7562 Deployed

View Sitickets Event Page

The "UA Next Elite 24" feature allows users to access the next available elite ticket through an embedded iframe on the sitickets.com website. This enables seamless booking and management of elite tickets in one convenient step.

SIT-7560 Deployed

Error Detection and Resolution Tool

This feature helps identify when a database error is causing tickets to be assigned to empty groups, and proposes a solution to resolve the issue. It aims to improve ticket grouping accuracy and prevent errors in the master_ticketing_groups table.

SIT-7565 Deployed

Combat Zone Wrestling Search Indexing

This feature allows users to easily find information about Combat Zone Wrestling events by searching for specific terms in our database. The search results will link directly to the relevant event page on our website.

SIT-7552 Deployed

ElasticSearch Data Integration

This feature enables seamless logging from our application to Amazon Web Services (AWS) ElasticSearch instances using AWS Lambda, ensuring accurate and reliable data storage.

SIT-7553 Deployed

Notify Logitix of Complete Orders

This feature integrates with Logitix's API to notify them of completed orders after an integrated transfer, allowing for seamless communication between systems and ensuring accurate order status updates. The integration sends a POST request to the Logitix API endpoint with a dynamically populated OrderId in a JSON payload.

SIT-7550 Deployed

View High School Cup Info

The High School Cup feature allows users to access the official Sitickets.com High School Cup event page directly within our application. This enables seamless viewing and sharing of the event details without leaving the platform.

SIT-7594 Deployed

Wholesale Price Tracking

This feature allows users to analyze and document wholesale price issues on the secondary daily sales report for NFL games processed through Stripe. It provides a tool to identify and track price discrepancies, enabling more accurate reporting and potential cost recovery.

SIT-7551 Deployed

Search for Events by Name

The High School Cup feature allows users to search for specific competitions by name and link directly to their corresponding landing pages. This enhancement enables easier navigation to individual cup events within the search results.

SIT-7592 Deployed

Migrate Reporting to New Database

This feature enables users to track the progress of migrating reports to a new Business Intelligence (BI) database, providing insights into the effort required for the migration. It allows administrators to document and analyze their efforts, ensuring a smoother transition to the new BI system.

SIT-7593 Deployed

LeadPost Pixel Tracking

This feature adds LeadPost tracking to the BIG 12 LP, allowing for accurate capture of user interactions and lead data. When users land on the BIG 12 LP, the feature records key events such as page views, email addresses, and campaign details in both HubSpot and LeadPost portals.

SIT-7554 Deployed

Checkout Error Log

The new feature allows users to view and analyze error logs for checkout processes in Kibana dashboards, providing insights into issues such as invalid or failed transactions. This enables developers to identify and resolve errors more efficiently, improving overall checkout experience.

SIT-7578 Deployed

Close Toast Message

When you're in the checkout process and receive a payment notification, it will automatically close if you leave the page or navigate to another part of the site. This ensures that the notification doesn't stay open indefinitely.

SIT-7584 Deployed

One Item per Cart

The feature fixes an issue where adding items to the cart would increase the count instead of updating it. It now ensures that the cart can only hold one event type at a time, replacing any existing item with a new one when added.

SIT-7586 Deployed

Cart Abandonment Analysis

This feature updates the cart abandonment report to provide more accurate insights by comparing Mixpanel data with our internal system, highlighting discrepancies between free and paid ticket types. The new report aims to identify root causes for differences in numbers and improve overall accuracy of cart abandonment analysis.

SIT-7581 Deployed

Switch to Production Mode

This feature ensures that the Kibana report displays data from production instead of development or staging environments. The change updates the report's query to point directly to production data.

SIT-7545 Deployed

Update Weekly Scorecard

The "Ninety Weekly - June/July Build" feature updates the ninety-weekly scorecard with current data from June and July, providing users with timely insights into their performance. This update ensures that users have access to accurate and up-to-date information for informed decision-making.

SIT-7574 Deployed

Instant Re-Engagement Redirect

This feature improves the user experience when a customer is shown they "just missed out" on adding an item to their cart. It streamlines the process by removing the delay and loading screen that currently appears after this message.

SIT-7573 Deployed

Loading Screen for Cart Operations

When adding a ticket to your cart from the ticket group page, a loading screen will now appear to indicate that the operation is in progress. This change helps reduce user confusion and improves the overall shopping experience.

SIT-7577 Deployed

Event Listing Load Issue

The BO 2.0 feature now displays the Travel Guide (TG) listing on the event page without requiring users to reload or refresh the page. This improvement resolves the issue where the listing was previously hidden from view.

SIT-7600 Deployed

Vendor Ticket Filtering

This feature updates the "has_tickets" script to also check for a kill switch status, allowing users to filter out ticket events from vendors with an active disable flag. This improves the admin panel's filtering capabilities to exclude tickets from disabled vendors.

SIT-7576 Deployed

Optimize Database Script

This feature optimizes the ticket processing script to minimize database locking and improve performance by reducing batch size and adding indexes. The goal is to increase efficiency while reducing the impact on system resources.

SIT-7607 Deployed

Hovering Icon Updates

The feature fixes an issue where the hover effect on sports links and buttons does not change as expected on the Big 12 landing page and performer pages. This ensures that the intended visual feedback is provided when hovering over these elements.

SIT-7599 Deployed

Empty TG List Redirect

When tickets are not available for search/discover, events with only ticketed tasks will now redirect to the Performer page instead of spinning indefinitely, resolving an empty task group list issue. This fix addresses a technical bug that caused events to stall on empty task group responses.

SIT-7605 Deployed

Move Logitix Lock After Payment

This feature allows customers to receive their LogiBox after making a payment, streamlining the checkout process and reducing wait times. By moving the lock release step to the pre-checkout call, users can access their package more quickly.

SIT-7638 Deployed

Faster Home Page Load

The feature resolves a delay issue when loading the Trending Events section on the home page, providing a smoother user experience. This improvement ensures that users can quickly access the latest trending events without interruption.

SIT-7606 Deployed

Add Hockey Icon

This feature adds the missing Big 12 Conference ice hockey logo to the platform, ensuring accurate representation of conference teams. The update enhances the overall visual consistency and authenticity of the platform's sports content.

SIT-7603 Deployed

Performer Landing Page Access

The new feature allows users on mobile devices to be redirected directly to the performer's page when clicking on their name from the Big 12 landing page. This improves the overall user experience by eliminating unnecessary navigation steps.

SIT-7604 Deployed

Update Performer Design

The feature updates the mobile app to reflect the latest design for Big 12 performers, ensuring consistency across all platforms. This change improves the overall user experience by providing a modern and cohesive look for these key performance indicators on the mobile app.

SIT-7602 Deployed

Update Master Venue IDs

This feature updates NFL events to use existing master venue IDs instead of creating duplicates, ensuring accurate mapping and syncing with other systems. It also allows admins to manually associate inventory with logistics providers from the admin panel.

SIT-7647 Deployed

Date Filter Removal

The feature removes the date filter option from all category and sub-category pages, simplifying the user interface. This change aims to improve the overall usability of these pages by reducing clutter and making it easier for users to navigate.

SIT-7632 Deployed

Validate Box Office Data

This feature validates box office and home network (HN) metrics to ensure accurate reporting and data integrity. It helps maintain the reliability of performance metrics for users.

SIT-7630 Deployed

Metrics Validation Tool

This feature validates and tracks key marketing metrics, including ad spend, cost per click (CPC), and customer acquisition cost (CAC), to ensure accurate reporting and decision-making. It provides real-time validation of these metrics, helping users make informed choices about their marketing strategies.

SIT-7633 Deployed

Validate Session Data

This feature validates traffic and session data to ensure accuracy and security. It helps prevent errors and unauthorized access by verifying the integrity of user interactions with our system.

SIT-7631 Deployed

Validate Secondary Metrics

This feature validates secondary metrics to ensure accurate and reliable data is being tracked and reported. It helps maintain the integrity of our analytics system by detecting and correcting any discrepancies or errors in these secondary metrics.

SIT-7628 Deployed

Validate Secondary Metrics

This feature validates secondary metrics to ensure data accuracy and consistency. It helps detect and correct errors in secondary metric calculations, providing reliable insights for users.

SIT-7637 Deployed

Invalid Email Validation Toast

When attempting guest checkout with an invalid email address, a user-friendly error message is displayed, prompting them to enter a new email address. This updated toast message helps guide the user towards correcting their input and completing the checkout process successfully.

SIT-7629 Deployed

Validate Session Data

This feature validates traffic and session data to ensure accurate tracking and analysis of user interactions. It helps maintain the integrity of data used for analytics and reporting purposes.

SIT-7636 Deployed

Repeat Customer Metrics Validation

This feature validates conversion and repeat customer metrics to ensure accurate tracking of customer behavior and engagement. It helps improve the overall understanding of customer loyalty and retention rates.

SIT-7634 Deployed

Cart Abandonment Recovery

This feature validates cart abandonment by automatically sending reminders to customers who left items in their shopping cart without checking out. It aims to reduce abandoned carts and increase sales by re-engaging potential customers.

SIT-7619 Deployed

Add Transactions to Tableau

This feature allows users to easily incorporate High Net Worth (HNW) transaction data into their Tableau reports, providing a more comprehensive view of customer activity. This enhancement enhances the overall reporting capabilities within the platform.

SIT-7618 Deployed

Save Whole Price on Cart

This feature resolves an issue with wholesale prices being saved incorrectly in cart items. When purchasing from vendors that are not Tennessee (TN), the entire wholesale price should now be accurately reflected in the cart item.

SIT-7626 Deployed

Metric Validation Tool

This feature validates the accuracy of key marketing metrics, ensuring that marketing spend, cost-per-click (CPC), and customer acquisition cost (CAC) are correctly tracked and reported. It helps maintain data integrity, providing reliable insights for informed business decisions.

SIT-7625 Deployed

Update Venue Information

This feature updates the database with new information about an event, including its location and category, to ensure accurate and up-to-date details are stored in our system.

SIT-7627 Deployed

Validate Box Office Data

This feature validates box office and home network (HN) metrics to ensure accurate data is displayed in the system. It helps maintain the integrity of performance tracking and reporting.

SIT-7623 Deployed

Data Cleanup and Archiving

This feature automatically removes outdated data from our testing environments, ensuring that only recent and relevant information is used to support ongoing business operations. It also schedules regular cleanups of older data to maintain system integrity and prevent clutter.

SIT-7611 Deployed

Single Social Media Listing

The feature fixes an issue on the Big 12 landing page and performer pages where the social media links in the Covers section are listed twice. This improvement ensures that users see accurate and consistent information about performers' online presence.

SIT-7610 Deployed

Pull CloudWatch Logs to Elasticsearch

This feature allows users to view and analyze webstore logs in one place by pulling data from Amazon Web Services' CloudWatch into our Elasticsearch database. This enables easier monitoring and troubleshooting of online transactions.

SIT-7608 Deployed

Update Team Slugs

This feature updates the slug CDN path for specific women's team sports at the University of Arizona to ensure unique and accurate URLs. This change improves the organization and visibility of these teams' content on the sitickets.com platform.

SIT-7648 Deployed

Date Filter for Categories

The mobile web version of the website now allows users to filter products by date on both category and sub-category pages. This feature enables more accurate search results and improved user experience.

SIT-7609 Deployed

Reservation Report Builder

one by sport/event/team and the other by team/sport/event filters. The report groups data by date, sport, team, event, and reservation details such as quantity and cost.

SIT-7612 Deployed

Add Primary Sports to Event

The feature fixes an issue where the Big 12 conference was incorrectly listed as a secondary performer for the Utah Women's Volleyball team's events, instead of being displayed separately. This ensures that the conference is accurately represented on event pages.

SIT-7527 Deployed

Configure Zendesk Chat Window

This feature allows customers to be automatically directed to a Zendesk chat window with a customizable message, notifying the CS team that a session has been opened. The feature also enables pre-population of additional details in the chat session.

SIT-7524 Deployed

Allow Wallet Credits

When using a wallet credit to pay for an order, users are unable to complete the checkout process. This issue prevents customers from successfully applying their available credit towards the full cost of the purchase.

SIT-7500 Deployed

Attribute Filtering

This feature updates our Discover API to use attributes for improved search functionality. This change enhances the accuracy and relevance of search results in our platform.

SIT-7532 Deployed

Fix Lambda NextJS Issues

This feature resolves issues related to content delivery networks (CDNs) and styling in the newly launched Lambda NextJS environment for web applications. It ensures smooth functionality and visual appeal of websites hosted on this platform.

SIT-7498 Deployed

Event Ticket Redirection

This feature updates the redirection code to utilize an attribute called "has tickets" in event data, ensuring that users are redirected to the performer page with a status code of 301 if they don't have tickets. If a user has tickets, they will be shown on the current page instead of being redirected.

SIT-7499 Deployed

Add Event Ticket Status

This feature allows users to schedule a lambda function that automatically adds or updates an attribute indicating whether an event has tickets. The updated API will also be reflected in the discovery process.

SIT-7523 Deployed

Error Message Feedback

This feature improves the error messaging during the payment step of the checkout process to provide users with clear insights into what went wrong, making it easier for them to resolve issues. The updated design also ensures that toast messages automatically disappear if the user navigates away from the checkout funnel.

SIT-7531 Deployed

Exit Intent Surveys

This feature allows users to set up an exit intent survey using Hotjar, a tool that helps identify when visitors are about to leave the website. When enabled, this feature will prompt users with a brief survey to gauge their reasons for leaving and provide valuable insights to improve user experience.

SIT-7515 Deployed

Add Tickets to Cart

When trying to add a Business-Only (BO) Ticket Group (TG) to the cart during checkout, users are unable to proceed with the transaction, resulting in no error messages or visible issues.

SIT-7541 Deployed

Find Overloaded Queries

This feature identifies and resolves issues with Tableau queries that are causing excessive load on the RDS database. It helps prevent performance degradation and ensures data integrity by pinpointing problematic queries for optimization or modification.

SIT-7542 Deployed

Update Data Source Credentials

This feature updates the credentials of a Tableau data connection from Jorge Diaz to Alex, allowing for seamless access to the data source. Additionally, it explores the possibility of setting up a service account for this connection.

SIT-7538 Deployed

Fix Finance Reports

The Finance Tableau Reports feature improves the accuracy and functionality of reports used by the finance team, ensuring they receive reliable and up-to-date information. This enhancement resolves issues with existing reports, providing a better user experience for financial analysis and decision-making.

SIT-7539 Deployed

Monthly Scorecard Verification

The Ninety Monthly feature validates the accuracy of the May data in the Ninety monthly scorecard to ensure it is correct and reliable. This validation helps maintain the integrity of the scorecard, providing users with trustworthy insights into their performance.

SIT-7540 Deployed

Update Monthly Scorecard

The "Ninety Monthly" feature updates the scorecard to reflect new data for the month of June. This ensures users have access to the most current information in their scorecards.

SIT-7543 Deployed

Conversion Metric Builder

This feature analyzes and validates a primary-secondary conversion metric to ensure accurate reporting, providing a reliable measure of user engagement. It enables data-driven insights to inform product decisions and optimize the overall user experience.

SIT-7544 Deployed

Weekly Data Verification

This feature validates the accuracy of the 90-day weekly scorecard for May and June periods. It ensures that the data is correct and up-to-date, providing reliable insights for users to make informed decisions.

SIT-7504 Deployed

Checkout Process Fix

The "Reservation Checkout" feature has been fixed to resolve an issue where the checkout process was failing due to an undefined offset error. This fix ensures that users can successfully complete their reservations without encountering errors.

SIT-7517 Deployed

Frontend Deployment Debugger

This feature provides a diagnostic tool to help users identify issues with their frontend deployment, offering insights and troubleshooting steps to resolve problems. It simplifies the process of debugging and resolving frontend-related errors.

SIT-7518 Deployed

Error Handling Flow

This feature documents and tracks all scenarios that lead up to the generic error message appearing after adding an item to cart and confirming its purchase. This will help identify and resolve issues with the checkout process.

SIT-7510 Deployed

Add Pass to Apple Wallet

The new feature resolves an issue where customers can't add their passes to Apple Wallet, with problems occurring when trying to do so from either the iPhone or browser. The update now allows customers to successfully add their passes to Apple Wallet without encountering errors.

SIT-7455 Deployed

Search for Table Tennis

This feature allows users to easily find information on US Table Tennis by adding relevant keywords to the search bar. Simply typing "US Table Tennis" or "Table Tennis" into the search field will take you directly to the USA Table Tennis page.

SIT-7457 Deployed

Bypass Comp Ticket Inventory Check

This feature allows Anytickets to bypass the inventory check for Comp tickets when purchasing through Ticketmaster, ensuring that these tickets are available for sale. This update enables seamless ticket purchases for Comp tickets previously blocked by the system.

SIT-7456 Deployed

Update Event Venue Information

The NOLA Pickle Fest presented by b1 Bank has been updated with new details, including the venue and location. The event is now listed at the New Orleans Ernest N. Morial Convention Center in Louisiana.

SIT-7483 Deployed

Default Shipping Address

The TEVO feature allows users to set a default address for orders, simplifying the checkout process by pre-populating shipping and billing information. This feature enables a more streamlined experience for customers when placing orders with TEVO.

SIT-7487 Deployed

Verify Event ID Existence

When creating a Business Object (BO) event on UAT, users may encounter an error due to a database constraint issue. The system checks for the existence of an 'event_id' in the 'master_events_old' table before allowing event creation, and if it's missing, an error is displayed.

SIT-7447 Deployed

Ticket Transfer List

When transferring tickets on an AnyTickets order, the system should now display all available tickets in the transfer modal, ensuring a seamless ticket transfer process. This fix resolves the issue where no tickets were visible during the transfer process.

SIT-7453 Deployed

Seat Number Display

This feature ensures that seat numbers are correctly displayed in order details for Anytickets orders within the Customer Service Portal (CSP).

SIT-7479 Deployed

Update Inventory Cache

This feature updates the NFL Event Sync's Update Inventory API to cache valid tickets instead of deleting keys, reducing the load on the database. This change allows for more efficient tracking of invalid or sold tickets in version 2.

SIT-7471 Deployed

Add NAT Gateway to VPC

This feature allows users to add an additional CIDR block to their Happsnow Virtual Private Cloud (VPC) and pair it with a Network Address Translation (NAT) gateway for enhanced network security and routing capabilities.

SIT-7465 Deployed

Update Vendor Name Display

This feature updates the Vendor Name in both order search and details pages for NFL orders to accurately reflect the true vendor name, rather than showing "boxoffice" as current. The change ensures consistency across the system for NFL orders.

SIT-7466 Deployed

Update Ticket Delivery Status

When an authenticated NFL ticket order is fulfilled successfully, its delivery status will be automatically updated to "Shipped". If the order fails to fulfill, the delivery status will remain unchanged at "Unshipped".

SIT-7378 Deployed

Add Event ID to Ticket

getTicketsByOrderLink and getTicketsByTransferLink. This expansion provides more flexibility for users to access specific ticket information.

SIT-7381 Deployed

Render TM Barcode on Tickets

This feature resolves an issue where the TM barcode for new purchases was not rendering correctly when viewing tickets via email or account page. Existing orders are now displaying the correct barcode as expected.

SIT-7346 Deployed

Switch Between Game Modes

This feature allows users to view home pages for both featured and non-featured games on the SITickets.com website. It enables seamless access to different types of game content within an iframe.

SIT-7331 Deployed

Promotion Period Update

We've updated the Tim McGraw SRO landing page to allow submissions beyond the original promotion date, and changed messaging to reflect that the contest entry period has concluded. Users can now opt-in for updates on future promotions and offers.

SIT-7328 Archived

Partman Schema Management

This feature enables the creation of custom database schemas and partitioning rules using the schema partman and pg_partman tools, allowing users to efficiently manage large datasets. It simplifies the process of dividing data into manageable chunks, improving overall database performance and scalability.

SIT-7382 Deployed

Add AnyTickets Field to NFL

This feature adds a new "any_tickets_id" field to the NFL events table, allowing for more flexible event data management. The update also creates a new mapping of existing TN Event IDs to the new "any_tickets_event_id" field during migration.

SIT-7325 Deployed

Database Engine Upgrade

The PROD DB engine has been upgraded to PostgreSQL v16 as part of a planned maintenance window, resulting in a temporary downtime of 3 hours on Tuesday morning. The upgrade includes the switch to IO Optimized Storage and a rollback plan to ensure data integrity.

SIT-7322 Deployed

Add Airflow Parameters to BI2

This feature allows users to configure Airflow parameters for the Business Intelligence 2 database, including setting up IAM roles and S3 buckets. This enables more secure and efficient data management and processing in the BI2 DB.

SIT-7321 Deployed

Amazon S3 Data Import/Export

This feature installs the "aws_s3" extension into our Business Intelligence (BI) database, enabling users to easily export and import data from Amazon S3 to an RDS for PostgreSQL DB instance. This expansion enhances data integration capabilities within our BI system.

SIT-7362 Deployed

Manage Team Sites

This feature enhances the user experience for fans of Professional Bull Riders (PBR) events by allowing them to access multiple PBR teams' websites in one place. The feature enables users to easily navigate and compare information about various PBR teams from Dallas Vikings to Tulia Bulls.

SIT-7364 Deployed

Increase Delivery Method Notes

This feature allows users to add longer notes about their delivery methods, increasing the character limit from 255 characters to accommodate more detailed information. This change enables users to provide more context when creating issues in Slack.

SIT-7363 Deployed

Embed Festival Content

The feature allows users to view and purchase tickets for the 2024 Maine Highland Games and Scottish Festival, as well as The Festival at The Fort, through an embedded iframe on the sitickets.com website. This enables seamless access to event information and ticketing capabilities directly within the original webpage.

SIT-7357 Deployed

Update Delivery Method Notes

When an NFL ticket's delivery method is updated in the database, the corresponding delivery notes on the ticket listing page should also be updated to reflect the change. This ensures that users see accurate and up-to-date information about their tickets.

SIT-7355 Deployed

Change TG Color Scheme

This feature updates the design for Top Ticket Group (TG) to use a new color scheme, replacing traditional red with a darker alternative, black. The updated design will be applied across relevant views and displays in the platform.

SIT-7356 Deployed

View Ticket Transfer Barcodes

When transferring tickets through the confirmation email, the ticket's barcode does not render properly. This issue prevents users from successfully verifying their transferred ticket.

SIT-7353 Deployed

Eliminate Duplicated Events

The NFL Sync feature now accurately tracks and updates event information, eliminating duplicate entries. This ensures that users have access to the most up-to-date and accurate information about NFL events.

SIT-7354 Deployed

Verified Ticket Delivery Requirements

The NFL Logitix Inventory - Delivery Method Notes update ensures that authenticated tickets are delivered electronically to mobile devices, requiring users to display them on their iOS or Android device for entry at the venue. This change enhances security and verifies ticket authenticity through the NFL Ticket Network.

SIT-7424 Deployed

Authenticated Ticket Icon Display

This feature adds an authenticated ticket icon next to the price on the Ticket Details page for Logitix NFL inventory and other authorized vendors. The icon will replace the existing redbox AC Ensure icon in this location.

SIT-7412 Deployed

Update Seat Property Name

This feature allows users to update the seat property name when creating an order in AnyTicket. This change enables more flexibility and customization options for ticket orders.

SIT-7409 Deployed

Load New Team Group List

This feature allows the application to load and display data from a new type of payload, ensuring a seamless user experience. The update refactors the front-end to accept this new format, enabling it to handle the updated transmission group list.

SIT-7407 Deployed

Sort By Price

This feature allows users to view and compare products from specific brands (Tevo and TN) side-by-side based on their prices, providing an enhanced shopping experience.

SIT-7408 Deployed

Optimize Payload Compression

This feature optimizes the payload of the Transport Group (TG) list to reduce unnecessary data and improve compression, resulting in a more efficient transfer for the frontend. The goal is to minimize character count while maintaining essential attributes.

SIT-7415 Deployed

Standardized Log Format

This feature formats the Kibana logs dashboard to display a standardized and consistent log structure, making it easier to analyze and understand the data. The new format includes essential information such as order ID, API request details, and HTTP response codes.

SIT-7413 Deployed

Sync Order ID to Logs

This feature adds an order ID to the log messages in Kibana, allowing for more detailed tracking and analysis of pre-checkout requests. The updated log format includes the order ID, making it easier to identify specific transactions and errors.

SIT-7391 Deployed

Return Partner Location ID

The feature updates backend logic to return a single production location ID for all partners, enabling users to successfully connect their Stripe card readers. This change allows partners to establish connections with the system using this unified location ID.

SIT-7425 Deployed

Funnel Tracking Integration

This feature allows users to track every step of their funnel in Google Tag Manager (GTM), ensuring consistency with Mixpanel tracking, from event page views to checkout completion. This enables accurate analysis and insights into user behavior throughout the entire customer journey.

SIT-7395 Deployed

Prevent Retry on No Shipping

This feature prevents tickets with no shipping options from being retried after encountering an error when saving them through the saveTicket API, helping to break a cycle of perpetual retries. It ensures that such inventory is ignored by Logitix and prevents it from being added to the retry queue.

SIT-7392 Deployed

Google Ads Pixel Setup

adding a Google tag to all pages in the head tags and adding an Event Snippet to the purchase confirmation page.

SIT-7434 Deployed

Update Venue Information

This feature allows users to update venue details for synced events in the Monster Truck calendar, enabling accurate and up-to-date information for attendees. The new master venues include Del Norte Fairgrounds and Kitsap Fairgrounds with their respective addresses and coordinates.

SIT-7393 Deployed

Anytickets Integration

This feature enables users to access and manage tickets from Anytickets, a popular ticketing system, directly within our application.

SIT-7296 Deployed

Process Events Individually

This feature refactors the sync process to handle large Ticket Groups by processing each event individually, reducing timeouts and increasing efficiency. It adds an intermediate step that sends Consume Inventory blocks of 25 events to SQS one at a time, allowing for more effective handling of increased ticket group sizes.

SIT-7264 Deployed

Seat Zone Details

The feature adds back the Seating Zones section to the NFL Event page in the iOS app, providing users with more detailed information about their seating experience. This enhancement enhances the overall user experience and provides a more comprehensive view of event details.

SIT-7312 Deployed

Error Insights Toast

This feature improves the checkout process by providing clear and actionable error messages when payment fails, helping users understand what went wrong and how to resolve the issue. The updated messaging ensures that error details are displayed prominently on screen until resolved or dismissed by the user.

SIT-7265 Deployed

Update Ticket Group Cache

This feature ensures that when new inventory information is received from TM/SG, it updates the Redis cache in real-time to reflect the most up-to-date availability of ticket groups. This helps to provide accurate and reliable information on our online platform for users to view validated and available tickets.

SIT-7262 Deployed

Embed Combat Zone Wrestling

This feature allows users to view Combat Zone Wrestling events through an embedded iframe, providing easy access to ticket information and event details. The integration is triggered by a message in the Slack channel where the issue was created.

SIT-7263 Deployed

Import Event Data

This feature allows users to access the Hart Events page within our platform, utilizing an iframe to display external content. It also enables automatic ticketing requests to be sent directly from Slack when a user mentions "Hart Events" in a message.

SIT-7308 Deployed

Pre-Check Validation

This feature resolves the issue where users are unable to complete the checkout process due to failed pre-checks. It aims to improve the overall shopping experience by resolving this common problem and allowing users to successfully proceed with their orders.

SIT-7306 Deployed

Update Ticket Group Quantity

This feature updates the quantity of Ticket Groups in sync with the number of validated tickets to prevent errors when saving events. It ensures that the quantity displayed for the ticket group matches the actual number of tickets being validated.

SIT-7261 Deployed

Remove TM Token Stringification

This feature removes the need to stringify JSON tokens when creating or updating tickets through the token-based API, simplifying the process for users.

SIT-7267 Deployed

Auto-Load Sitickets

This feature allows users to view and purchase tickets for the Cali Kids Muay Thai event through an embedded iframe on the sitickets.com website. It enables seamless integration with the existing ticketing system, providing a convenient experience for customers.

SIT-7268 Deployed

Auto-Load Ticket Info

This feature allows users to view and purchase tickets for the Cali 52 Muay Thai event directly within the sitickets.com platform, utilizing an embedded iframe. The integration streamlines the ticket-buying experience, providing a seamless and convenient way for customers to access event information and make purchases.

SIT-7307 Deployed

View Ticket QR Code

The SeatGeek barcode is not displaying correctly in the "View My Tickets" email and transfer confirmation emails for guest orders. This issue prevents users from easily accessing their tickets through these channels.

SIT-7291 Deployed

Show Away Games

The feature fixes an issue where NFL performer pages were only displaying home games instead of all games, providing a more comprehensive view for users. This update ensures that away games are now included on these pages.

SIT-7319 Deployed

Postgres Extension Manager

This feature allows users to easily extend their PostgreSQL databases on Amazon RDS with popular extensions, including cron job management, partitioning, and Elasticsearch integration.

SIT-7290 Deployed

Apply Rounding Rule

The Logitix Inventory feature now applies the rounding rule of $1 to ensure accurate pricing consistency across both platforms. This change ensures that prices are rounded up or down by $1 in line with our site's pricing policy on Logitix Inventory.

SIT-7294 Deployed

Resale Restriction Override

When syncing with SeatGeek Register, our system will now correctly process ticket groups even if individual tickets have resale restrictions. This ensures that events can continue to accept additional valid tickets without being halted by failed syncs due to resale restrictions.

SIT-7285 Deployed

Event Image Fix

The "My Tickets" feature now uses the correct event image after transferring primary tickets, ensuring consistency in the order details. Previously, the NFL image was used instead of the intended event image for primary events.

SIT-7282 Deployed

Delete NFL Environment

This feature enables the immediate deletion of the NFL environment, ensuring its resources are released and no longer accessible. This action simplifies the process of removing the environment from our systems.

SIT-7281 Deployed

Competitor Price Alignment

The Event Page TG Listing feature updates the competitor price section to reflect a 25% markup on our all-in price, and aligns other pricing information for a more cohesive user experience. The updated design includes changes to font alignment, border radius, and shadow effects to enhance visual appeal.

SIT-7283 Deployed

Sync Event Venue Data

This feature updates the getVenue API endpoint to return the full request object, resolving an error where stadiums were matching correctly but throwing a "No venue found" error due to incorrect data handling. The fix ensures that the correct response is received and processed during event syncing.

SIT-7280 Deployed

Switch to Secondary Template

On our mobile app, NFL event pages now display the main content in a primary layout instead of the secondary layout. This change improves the overall user experience and makes it easier to view event details on-the-go.

SIT-7278 Deployed

Embed Ticketing System

The AFC Uckfield Town feature allows users to view match tickets and information for the AFC Uckfield Town football team on the sitickets.com website. This feature enables fans to purchase tickets directly from the site.

SIT-7286 Deployed

Add Event Id to Barcode

This feature adds the Event ID from SeatGeek's public events table to the validation object for events stored in the barcode field, reducing database lookups during the Add to Cart phase. This improvement enhances the overall efficiency and user experience of event validation on SeatGeek.

SIT-7315 Deployed

Event Page Redirect

This feature resolves an issue where event pages were being redirected to the Performer page instead of displaying the event details when there was no performer present. It ensures that users are directed to either the Event or Category page based on availability.

SIT-7314 Deployed

View USA Table Tennis Schedule

The USA Table Tennis iframe feature allows users to view and purchase table tennis equipment and accessories from the official sitcks.com/usatabletennis website directly within our application. This integration enables a seamless shopping experience for customers interested in table tennis products.

SIT-7275 Deployed

Fix Apple Wallet Error

When trying to add tickets to Apple Wallet for Primary Events, users may encounter a "502 Bad Gateway" error. This issue has been resolved and tickets can now be successfully added to Apple Wallet without encountering this error.

SIT-7272 Deployed

Hide Deleted Tickets from Orders

This feature allows customers to view order history without being affected by the "deleted_at" timestamp on box office ticket data. It removes this timestamp from the view, providing a more accurate representation of customer orders.

SIT-7273 Deployed

Secure Ticket Data Payload

The updated SecureRender API call now allows users to securely render tickets by passing their user ID in the data payload, with a maximum device ID length of 50 characters. This enhancement ensures seamless ticket rendering for users.

SIT-7269 Deployed

Ticket Image Update Upon Transfer

When transferring tickets, the system initially displays an incorrect placeholder image instead of the correct one. The issue is resolved after the transfer is accepted, and the correct image is displayed.

SIT-7276 Deployed

Box Office Company Name

This feature allows users to set an environment variable named "BOXOFFICE_COMPANY_NAME" which can be used in the application. This change enables more flexibility and customization for testing environments such as UAT/QA.

SIT-7223 Deployed

Ticket Validation Cache

This feature updates the TG List API to remove performance-critical validation steps, instead relying on Redis caching to store validated tickets. The updated API now skips ticket groups with empty "Tickets" arrays or groups with valid tickets, improving overall performance.

SIT-7232 Deployed

Quantity Split Prevention

This feature updates the behavior of merged Ticket Groups to prevent Quantity Splits from doubling incorrectly, ensuring accurate and consistent ticket splitting. The update aims to resolve issues with splits not merging correctly after recent changes to Ticketmaster validation limits.

SIT-7224 Deployed

Regenerate Redis Cache for Validated

When the Redis cache is cleared, this feature automatically regenerates it by checking box office databases for validated tickets and creating unique cache keys with specific validation data. This ensures that the cache remains up-to-date and accurate.

SIT-7231 Deployed

Exact Venue Match First

This feature updates the event mapping logic to prioritize exact matches over similar matches, ensuring that events are correctly mapped to their corresponding venues. This change improves the accuracy of venue matching and prevents incorrect mappings like "Stadium A Parking" being matched with "Stadium A".

SIT-7227 Deployed

Logitix Event Sync Lambda

This feature creates an AWS Lambda function that receives updates from an SQS queue, retrieves a matching Logitix event ID from a database, and triggers a manual sync of related data. The Lambda function is triggered by new messages in the specified SQS queue, ensuring timely synchronization of data between systems.

SIT-7228 Deployed

Ticket Validation in Chunks

This feature updates ticket validation to work in groups of 10 tickets, ensuring that Ticketmaster's validation limit is respected even for large ticket groups. This change prevents errors caused by Ticketmaster rejecting groups with more than 10 tickets.

SIT-7253 Deployed

Ticket Group Cache Generator

This feature creates an Amazon SQS queue that helps generate a Redis cache for ticket groups, allowing for more efficient processing and preventing timeouts. The queue is designed to process updates in chunks of 500 ticket groups at a time.

SIT-7222 Deployed

Validate Ticket Cache

This feature updates the SyncInventory API to save validated ticket information in a Redis cache for faster performance and future validations. When a ticket is successfully validated with Ticketmaster or SeatGeek, its results are stored in Redis using a unique cache key.

SIT-7212 Deployed

Automated Sync Interval

The new feature automates the syncing process, running it every 10 minutes to ensure data is up-to-date. This update also introduces a service-level agreement (SLA) for syncing, providing a more reliable and efficient experience for users.

SIT-7188 Deployed

Embed Ticket Sales

The Brazos Valley Bombers Baseball feature allows users to view live game schedules and scores from the Brazos Valley Bombers baseball team on sitickets.com. This feature is accessible through an embedded iframe, providing an easy-to-use platform for fans to stay up-to-date with their favorite team's performance.

SIT-7244 Deployed

Add Environment to Callback URL

This feature updates the callback URLs provided to TM and SG with the environment type, ensuring that the correct endpoint is called for inventory updates. This change allows for more accurate tracking of inventory changes across different environments.

SIT-7189 Deployed

Remove Hardcoded Trends

This feature removes the hardcoded association of ABG Swim with Trending Events, allowing for more flexibility and customization in event display. The change enables users to manage their events settings independently without being tied to specific trending topics.

SIT-7187 Deployed

Switch Between Match Schedules

The Twin City Toucans FC feature allows fans to watch live matches of the e-sports team in an embedded iframe on the sitickets.com website. This enables users to easily access and view the team's games without leaving the site.

SIT-7184 Deployed

Verify User Phone Number

This feature addresses an issue where users are being created without a phone number attached to their orders. It aims to resolve the discrepancy in phone numbers for new users who were previously created without one.

SIT-7242 Deployed

Deployable NFL Branches

This feature allows users to deploy NFL (Non-Football League) branches to the UAT (User Acceptance Testing) environment, enabling testing and validation of these branches in a controlled setting. This facilitates the review and approval process for NFL branch deployments.

SIT-7185 Deployed

NFL Ticket Cover Image

This feature adds an authenticated ticket's cover image to the "My Tickets" section, allowing users to personalize their ticket display. The updated layout is exclusive to authenticated NFL tickets and enhances user experience.

SIT-7249 Deployed

Data Verification Discrepancies

This feature enhances the Data Verification process by ensuring that counts and splits for sections are accurately reflected in both the database and the user interface. It aims to resolve discrepancies between the number of tickets grouped (TGs) shown on the UI versus those recorded in the database.

SIT-7192 Deployed

Automated Environment Code Deployment

This feature ensures seamless deployment and follow-up of NFL environment codes, allowing for efficient management of the organization's NFL environments. It streamlines the process of deploying and updating these codes, reducing errors and improving overall workflow.

SIT-7179 Deployed

Pull Tickets into NFL

This feature allows users to automatically import ticket prices for Logitix events into the NFL environment, making it easier to manage and track event details. It also enables seamless issue creation from Slack messages related to these events.

SIT-7247 Deployed

Remove Invalid Ticket Groups

This feature resolves issues with SeatGeek validation and subscription by ensuring that invalid ticket groups with no tickets are properly removed from final box office requests. This improvement enhances the overall accuracy of ticket group data and reduces errors in the booking process.

SIT-7248 Deployed

Data Verification for Missing Rows

The Logitix Inventory feature verifies data discrepancies between the User Interface (UI) and the database. It identifies missing rows in the database that are still marked as "broadcast true" but not reflected in the UI, allowing for accurate inventory tracking.

SIT-7245 Deployed

Logitix Event ID Logger

This feature allows users to log events using a unique identifier provided by Logitix, rather than relying on a master event ID that may not be available at initial sync. This change improves logging consistency and accuracy.

SIT-7246 Deployed

Save Ticketmaster Ticket Data

This feature allows users to save a validated token for a Ticketmaster ticket, which includes essential details such as event ID, section, row, and seat number. This saved token can be used to properly lock the ticket, ensuring its validity and security.

SIT-7233 Deployed

NFT Upload Failures

The new feature allows users to successfully upload and manage NFT content for Business Owners (BOs) during events. This improvement resolves the issue of failed NFT uploads for BO Events.

SIT-7240 Deployed

Display Backend Error Message

The feature resolves an issue where the sign-in process displayed a generic error message instead of the actual error code returned by the backend server, providing a more accurate and informative user experience. This change ensures that users receive specific error messages related to their invalid credentials.

SIT-7239 Deployed

Update Tablet App Store Assets

We have created new assets for the iOS app store to replace our existing tablet image with a correct one, ensuring compliance with Apple's guidelines. This updated asset will be used on our app's listing in the iOS app store.

SIT-7237 Deployed

Fix Email Reset Links

The password reset link in emails sent to Quality Assurance users has been fixed, allowing them to successfully reset their passwords. This update resolves an issue where the link was not functioning correctly within these specific email addresses.

SIT-7168 Deployed

Validate NFL Team Tickets

This feature validates the functionality of SeatGeek's ticket purchasing process within an NFL environment, ensuring seamless integration and accurate results. It tests the entire workflow from search to checkout to confirm that it works as expected for NFL events.

SIT-7169 Deployed

Map Ninja TMs to NFL

This feature allows users to automatically retrieve team IDs from a Google Sheet linked to Ninjas, and map them to their corresponding records in the NFL Database. This integration enables seamless data synchronization between these two systems.

SIT-7166 Deployed

Deploy Webstore to NFL Environment

This feature deploys the webstore frontend to the NFL environment, ensuring that all recent updates are applied and functional. The deployment process ensures seamless integration of new features with existing functionality.

SIT-7210 Deployed

Unbroadcast NFL Inventory

This feature creates a script to temporarily disable broadcasting of specific NFL inventory categories from TEVO and TN sources. The script updates the master_events table to set the broadcast status to FALSE for categories 31, sourced from both TEVO and TN.

SIT-7167 Deployed

Deploy Latest Environment

This feature deploys the latest NFL environment for our Business Environment (BE), ensuring users have access to the most up-to-date features and functionality. This update enables seamless collaboration and improved performance within the system.

SIT-7206 Deployed

Export Barcoded Ticket Data

This feature allows users to export a CSV file containing detailed information about logged-in tickets, including section, price, event name, and ID, for both SeatGeek and Ticketmaster rows. The output includes barcoded tickets with customizable columns.

SIT-7193 Deployed

Remove Event Lookup Code

This feature removes the unnecessary code for looking up events on SeatGeek's Event API and maps event IDs directly in our database. This simplifies data management and improves overall system efficiency.

SIT-7160 Deployed

Manual Search Term Updates

This feature allows users to manually update search terms for NFL teams that don't appear on the home search table. Users can input and save custom search terms for specific teams.

SIT-7151 Deployed

Sync Multiple Events

This feature tests the functionality of synchronizing multiple events across different platforms to ensure seamless data exchange and accuracy. It verifies that events are correctly synced and updated in real-time, without any errors or inconsistencies.

SIT-7149 Deployed

Sync Single Event Data

This feature tests the synchronization of individual events, ensuring seamless data exchange between systems. It verifies that events are accurately synced and updated in real-time across different platforms.

SIT-7155 Deployed

Update Nodejs Versions for APIs

This feature updates Node.js versions for various APIs, ensuring compatibility and stability across different platforms. The update includes changes to buildspec files, serverless configurations, and API branches to support ongoing development and maintenance.

SIT-7152 Deployed

Redirect Event Titles

This feature updates the NFL slug logic to provide a list of redirects to client-side redirects, allowing for faster page loads and improved performance. The updated system can handle up to 50 rules and supports bulk redirects, reducing the impact on frontend performance.

SIT-7153 Deployed

Real-time Script Updates

The "NFL Sync script updates" feature ensures that the NFL Sync script runs every 5 minutes to provide users with the original script and any changes made in the last hour. This update also includes logging for troubleshooting purposes, allowing Gabor to run the script only for the NFL category.

SIT-7110 Deployed

Suppress Pixel Tracking at Checkout

This feature implements a pixel tracking system for LeadPost, allowing for suppression of pixel tracking on checkout/thank you page/order confirmation/my account page to prevent capture of unknown users. This ensures that users who visit specific pages (e.g. NFL) and make a purchase are not tracked by the pixel.

SIT-7141 Deployed

Connect Stripe Scanner

The HN Access mobile app now resolves an issue where users couldn't connect their Stripe scanner due to a "Location Not Available" error, allowing walk-up sales on the mobile app to work as expected. This fix ensures that users can successfully scan barcodes with their Stripe devices.

SIT-7145 Deployed

Add Missing Games to NBA

This feature ensures that all upcoming sports events are accurately displayed on the main Sports page, including games from popular teams like the New York Knicks, to provide users with a comprehensive and up-to-date experience.

SIT-7130 Deployed

Update API Versions

The NFL Env feature updates the versions of four Business Object (BO) API nodes, including Node 14 for tickets and Node 16 for events and users. This update ensures compatibility with the latest API standards.

SIT-7143 Deployed

Copyright Footer Update

The feature updates the copyright and usage statement at the bottom of WS Category Pages to reflect the site's intended use as an entertainment platform. The updated statement now clearly states that SI Tickets is 100% for entertainment purposes only.

SIT-7128 Deployed

Resolve Geolocation Issues

When searching for Padel partner events in Las Vegas using geolocation, the event may still show as "virtual" and not appear alongside other events. This issue affects upcoming events, including those listed on Sitickets.com, and needs to be resolved manually to ensure accurate results.

SIT-7126 Deployed

Add Subscription Details to Tickets

The updated boxoffice.tickets API now accepts subscriptionId and subscriptionSource data to enhance ticket details. This change allows for more accurate tracking of subscriptions and their sources in the system.

SIT-7136 Deployed

Transfer Ticket Confirmation

This feature allows users to initiate and manage ticket transfers between NFL teams. Once a transfer is initiated, it can be cancelled if not accepted by the recipient, who will receive an email notification once the transfer is confirmed.

SIT-7135 Deployed

Direct to Account After Registration

This feature allows users to access their order history after registering or logging in by providing direct links to their ticket pages within the order confirmation email. This streamlines the user experience and reduces steps needed to view their orders.

SIT-7125 Deployed

Searchable Partner Event Page

This feature adds an iframe to the website that allows users to search for events on the partner site Happsnow.com using keywords like "Saratoga" and "Speedway". The iframe will be searchable on the site, enabling users to find relevant information about Saratoga Speedway.

SIT-7133 Deployed

AI search page design revisions 1

The AI search page has been redesigned to improve user experience, featuring a new background color, border radius, and placeholder text. The changes include a more modern layout and updated visual elements, such as a red circle icon replacing the record player design.

SIT-7122 Deployed

Search by Circuit Series

This feature allows users to search for specific Formula 1 events and circuits by entering keywords like "F1" or "circuit series", providing access to relevant event information on the Sitickets website.

SIT-7132 Deployed

Conference Team Roster Display

This feature updates the BIG 12 conference requirements display to show university abbreviations in alphabetical order within each conference, streamlining the information for easier viewing. The updated logo also features a simplified primary black-and-white design without gray strokes.

SIT-7111 Deployed

Swim LP Display Option

This feature allows users to view Swim LP details similar to SITickets.com/APP, with key information displayed at the bottom. Additionally, it enables SI Swim to be showcased as a "trending event" on the Miami geo homepage.

SIT-7159 Deployed

Embed Major League Wiffle Ball

The new feature allows users to view and play the "Major League Wiffle Ball" game within the platform's interface. This interactive experience can be accessed by clicking on an iframe link provided in the story description.

SIT-7118 Deployed

Update App Name

The Sports Illustrated Tickets mobile app now features an updated app name, replacing "sitickets" with the new branding of "Sports Illustrated Tickets". This change enhances user experience and consistency across all platforms.

SIT-7117 Deployed

Event Display Issue Fix

When creating an event in the BoxOffice feature, users should be able to see the event's name and date displayed correctly, as well as have a unique slug associated with it. Currently, on QA environment, this functionality is not working as expected.

SIT-7069 Deployed

Embed United Legends Hoops Event

This feature allows users to embed the "United Legends Hoops" event into Monday's calendar view via an iframe, enabling seamless integration with existing workflows. It also enables automatic ticket assignment when the event is created in Slack.

SIT-7104 Deployed

Create New Demo Environment

This feature allows users to spin up a demo NFL environment on a new AWS account, enabling testing and troubleshooting of live events without affecting production systems. The updated code now pulls live events into the NFL environment, with local pointing to the new instance successfully deployed and backend database replicas completed.

SIT-7058 Deployed

Corrected Search Terms

This feature updates search terms in the Monster Truck iframe to correctly link to the new URL, resolving issues with typos and ensuring accurate redirects. The corrected URL now points to /monster-truck-militia.

SIT-7098 Deployed

Allow iframe content loading

This feature allows users to access the 2024 SI Circuit Series - Maison SI schedule directly from the website by requesting an iframe with the event URL.

SIT-7094 Deployed

Open Ticket Creation

This feature allows users to view and purchase tickets for an event hosted on Sitickets.com within the iFrame of our platform. Users can request access to the event by sending a message in our Slack channel, which will automatically trigger this functionality.

SIT-7095 Deployed

Remove Resell Option

The "My Tickets" feature now removes the "Resell Tickets" button for primary event tickets, providing a simplified and streamlined experience for users.

SIT-7060 Deployed

Date Filter Removed

The date filter option has been removed from category and sub-category pages, making it easier for users to view events without the added constraint of specific dates. This change simplifies the user experience on these pages.

SIT-7100 Deployed

Inventory Feed Integration

This feature enables our platform to automatically receive real-time inventory updates for events from both Ticketmaster and SeatGeek, ensuring users have access to the most current information. The API integration will provide a seamless experience for users searching for tickets.

SIT-7089 Deployed

Force Language on iFrame

This feature adds a new iFrame to Monday.com, displaying information about the Chevrolet iFrame event, and forces it to display in French as per previous implementations. The iFrame is linked to a specific ticket and was requested through Slack.

SIT-7093 Deployed

Import Tickets from External Site

This feature allows users to access event tickets for the Miami Athletic Club through an iframe, providing a seamless and secure experience. It integrates with existing workflows, including Slack notifications, to streamline ticket purchasing processes.

SIT-7092 Deployed

Hide Expected Ship Date for

This feature update hides the "Expected Ship by Date" field for authenticated NFL ticket orders, as delivery is immediate and not subject to shipping timelines. This change reflects new NFL requirements and ensures a more accurate representation of ticket availability.

SIT-7090 Deployed

Auto-Generate Event Tickets

This feature allows users to request access to the "Planet Fashion" event on Monday through an iframe link provided by HappsNow and Sitickets. The request is triggered when a user receives a notification about the event in Slack.

SIT-7027 Deployed

Soft Delete Groups

This feature fixes an error that occurred when deleting a group in the API, preventing a TypeError from being thrown. It ensures that the deletion process works correctly and without errors.

SIT-7033 Deployed

NFL Team Insights

This feature re-releases the Leadpost integration to capture traffic insights on key NFL-related pages, including the Home Page and team-specific categories. It aims to provide valuable data on user behavior for improved performance optimization.

SIT-7034 Deployed

Same Day ABG iFrame Update

The ABG - HN iFrame feature allows users to access the SIT-7034 event on the same day, providing an alternative solution for those who need immediate access. This feature enables users to bypass the usual wait period and access the content in real-time.

SIT-7018 Deployed

Team Name Padding Fix

The feature improves the mobile app's NFL category page by adding padding to team names, making it easier to view and scroll through the team list without feeling cramped. This enhancement enhances the overall user experience on mobile devices.

SIT-7057 Deployed

Update About Us Page

The About Us page has been updated with new content. This change provides users with the most current information about our organization.

SIT-7020 Deployed

Inventory Rejection Report

This feature provides a Kibana report that displays the current status of Tennessee (TN) orders that have been rejected due to inventory issues, allowing users to track and analyze these failed orders. The report is updated in real-time from December 2023 to the current date.

SIT-7019 Deployed

Mobile Date Picker Button

The Performer Page Filter button is currently not functioning correctly on mobile web devices, failing to trigger any action when clicked. This issue prevents users from filtering search results on the performer page in mobile view.

SIT-7046 Deployed

Update Order Confirmation Logo

The updated order confirmation email now features the company's new logo at the bottom of the page, enhancing the overall visual identity. This change aims to provide a more cohesive brand experience for customers.

SIT-7048 Deployed

Bypass NFT Generation for Tickets

This feature allows users to opt-out of generating Non-Fungible Tokens (NFTs) when creating new tickets, providing more control over the creation process. By setting the "generateNft" property to false, users can prevent NFT generation for specific tickets.

SIT-7011 Deployed

Hide Mobile Date Picker

The new feature hides the date picker object on mobile devices when viewing a performer's page, improving the overall user experience. This change enhances accessibility and simplifies navigation for users accessing the site on smaller screens.

SIT-6996 Deployed

Watch IWE Wrestling Videos

This feature allows users to search for and access iWe Pro Wrestling content within the platform, using keywords like "IWE" or "Wrestling". It enables seamless integration with external websites through iframes, providing an enhanced user experience.

SIT-7054 Deployed

Footer Section Display

The Home page in Production environments is missing its footer section, which is present on other pages. This issue affects the home page in both Sports and PROD environments.

SIT-6994 Deployed

Event Creation Timeout Fix

The new feature improves the performance of the bo-event-api when creating events with multiple ticket groups and tickets. It increases the API's timeout limit from 30 seconds to allow for smoother event creation processes.

SIT-6961 Deployed

Padel Tournament Website Integration

This feature allows users to access the Padel - Las Vegas Open event page within a secure iframe, ensuring a safe and controlled viewing experience. The feature also integrates with Happsnow's event platform to display ticket information from Sitickets.com.

SIT-7000 Deployed

Redirect to Order Confirmation

When a customer completes a purchase through the mobile app, they are stuck on a loading screen instead of being redirected to the thank you confirmation page. This issue was consistently observed on both iOS and Android devices but not on the web or in the live production version from the App Store.

SIT-6958 Archived

View User Purchased Tickets

The "My Tickets" feature is currently failing to display tickets purchased by users, resulting in an empty list of tickets. The issue is caused by an API failure, which can be viewed in the network tab.

SIT-7045 Deployed

Update Executive Bios

The About Us page has been updated to reflect the company's partnership with Sports Illustrated Tickets, highlighting its role as an official NFL ticket network partner and fan-first marketplace. The changes include removing outdated information and adding new statements at the bottom of executive leadership bios.

SIT-6959 Deployed

Auto Logout on Refresh

When you refresh the "My Tickets" page while logged in, you will now remain logged in and continue viewing your tickets without being automatically logged out. This change ensures a smoother experience for users who frequently access their ticket history.

SIT-7044 Deployed

Postseason Seat License Management

This feature updates the Postseason Seat License (PSL) to improve user experience. The update enhances the overall functionality and usability of the PSL, providing a better experience for users.

SIT-6998 Deployed

Domain Specific Tournament Links

This feature updates the demo environment to ensure accurate links for Big 12 tournaments and logos on performer pages, preventing potential redirects. The changes improve the overall user experience and functionality of the platform.

SIT-7041 Deployed

Live Event Embedding

This feature allows users to request an iframe for the Monster Truck event, enabling them to easily share and access the event page. The feature enables seamless integration with existing ticketing systems, streamlining the event sharing process.

SIT-7009 Deployed

Mobile Championship Button Fix

The feature fixes the issue where championship buttons are not clickable on the mobile web version of the Big 12 website. This update ensures that users can easily access championship information and related content on their mobile devices.

SIT-6986 Deployed

Remove Broker Ticketing Group Link

This feature removes the connection to ticketing groups for brokers and renames the event ID column to improve data organization.

SIT-6985 Deployed

Default Delivery Note Message

When creating delivery notes for an order, customers will now receive a default message if none is provided. This ensures that all relevant information is included in the order details and confirmation email.

SIT-6982 Deployed

Link to Event Details

This feature allows users to search for and access events from Blanket Hill Speedway directly within our site, using an iframe to link to the event page on sitickets.com. The integration enables seamless observation of event details, including tickets and Slack issue connections.

SIT-6989 Deployed

Restore Removed Files

This feature allows users to easily revert changes made to the /big12 UAT and PROD files, restoring them to their previous state. This functionality ensures data integrity and minimizes potential errors caused by accidental file removals or modifications.

SIT-6988 Deployed

Remove Big 12 Environment

This feature removes the "/big12" parameter from production and UAT environments, allowing users to access the main website without any redirects. This change simplifies the user experience by eliminating unnecessary URL parameters.

SIT-6981 Deployed

Update Event Data

The feature updates the "bo-tickets-api" and "bo-event-api" APIs to allow updating of source, source_id, assigned_seating, stock_type, and splits for events. This change enables consistent data management across both APIs.

SIT-6979 Deployed

Update Mobile App Logo Assets

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SIT-7007 Deployed

Read More Link

The "Keep Reading" feature allows users to easily navigate back to the main category page by displaying this button on top of sub-category pages. This simplifies the user experience when accessing specific sub-categories within the Sports category.

SIT-6964 Deployed

Update Load Screen Image

The updated load screen now features a new middle image, while maintaining the existing top and bottom elements, ensuring a consistent user experience. The Sports Illustrated Tickets logo remains at the top, "FINDING YOU THE BEST TICKETS FROM ALL OF OUR SELLERS..." stays at the bottom, and the new image takes center stage in the middle portion of the load screen.

SIT-6963 Deployed

Update Event Image

This feature updates the image on an event page to ensure consistency and accuracy. The new image will replace the existing one, providing a visually appealing and up-to-date representation of the event.

SIT-7004 Deployed

Expandable Content Section

The new feature resolves an issue where the "Keep Reading" button on the Performer page was overlapping with the footer, preventing it from being clickable. Users can now successfully click on the "Keep Reading" button to expand information by scrolling up or clicking directly.

SIT-6962 Deployed

Update Image

This feature allows users to update the image associated with a specific task or project, making it easier to manage and share visual content. The updated image will be displayed instead of the original one in the relevant context.

SIT-7001 Deployed

Available Tickets Message

When a performer has no upcoming events, the feature displays "There are no tickets available for this team at this time." This replaces the existing message directing users to visit the University's Athletics page.

SIT-6968 Deployed

Upgrade Bugsnag Versions

This feature upgrades Bugsnag to use CommonJS modules instead of ES6 module syntax, resolving an error related to internal dependencies. This change allows for more compatibility with different environments and module systems.

SIT-6967 Deployed

Justified Missing Message

The Ticket Lock feature now provides a clear explanation to customers who just missed out on a ticket, ensuring they understand why they were unable to secure it. The feature addresses inconsistent messaging issues when locking tickets in specific groups.

SIT-6920 Deployed

Set Source for Ticket Groups

This feature updates two APIs to enable setting a "source" and "source_id" when creating ticket groups, allowing for customization of the source for specific use cases. This change enables the option to set the source as "Logitix AC" for NFL-related ticket groups without altering the event source.

SIT-6928 Deployed

Re-enable NFL Events

This feature updates our syncing process to allow NFL-related inventory to be synced again, ensuring accurate and up-to-date product information from the National Football League.

SIT-6927 Deployed

Switch Reebok Design

Update the Reebok landing page to use an alternative approved design, swapping out the current "Fire" design for the "Turf" design, while keeping all existing functionality and content intact. This change will be made without altering any text or buttons on the page.

SIT-6954 Deployed

Section Number Display

The My Ticket feature now displays the customer's section number correctly in their order details for Logitix events. This change ensures consistency between the email and the website, providing customers with accurate information about their event tickets.

SIT-6953 Deployed

Show Consistent Order Info

This feature ensures that customer information displayed on their order ticket matches what's shown in their My Account page. Specifically, it now correctly displays both the row and section numbers alongside tier information when viewing tickets from confirmation emails.

SIT-6925 Deployed

Import TM Data Feed

This feature creates a new table called "nfl_events" to store data from the TM Data feed, including team, venue, opponent, and event ID information. The table will be populated with data received from Ticketmaster on schedule release night, allowing for easy lookup of event IDs.

SIT-6956 Deployed

View Rotating Barcode

As a customer, you can now view your unique rotating barcode associated with each of your TM orders. This feature allows you to easily identify and track your orders on the lower environment.

SIT-6921 Deployed

iOS 17 Compatibility Upgrade

To ensure compatibility with upcoming Apple guidelines, we've upgraded our iOS SDK to the latest version of 17 or higher, effective April 29, 2024. This update allows our app to be successfully uploaded and distributed through App Store Connect.

SIT-6955 Deployed

Default Delivery Note Message

As a customer, I can view Delivery Notes for my verified order, which includes details about the items being delivered and any relevant information. A default message will be displayed if no delivery notes are available for a specific order.

SIT-6915 Deployed

Form Submission Endpoint

This feature allows users to submit form data through an API endpoint, which will then store the mandatory fields (first name, last name, email, phone, and zip code) in a designated schema. The endpoint enables users to easily consume and process this form input.

SIT-6916 Deployed

Display Right Side Details

This feature ensures that when an ampersand (&) is hardcoded into an App URL, it displays correctly on the right-hand side of the page. This fix addresses issues with incorrect rendering of special characters in URLs.

SIT-6913 Deployed

Use Wallet Credits for Logitix

This feature allows users to pay for NFL tickets purchased through Logitix using their Wallet credits as an alternative payment option. When checking out on the BO Events platform, users can apply their available wallet credits towards the ticket purchase.

SIT-6914 Deployed

NFL Shield Display

This feature updates the "Super Ticket" title on the view ticket screen to display an NFL Shield image instead of the current text. The change reflects the NFL's branding and provides a more recognizable visual identity for tickets sourced from Ticketmaster or SeatGeek.

SIT-6949 Deployed

Update Stock Type on Tickets

This feature allows users to update the stock type of tickets through the API, enabling customization beyond the default "barcode" setting. It enables seamless integration with Logitix's stock type options.

SIT-6946 Deployed

Allow IFrame Embeds

This feature allows users to view malicious monster truck tour events on external websites within the application, using iframes to load the content securely.

SIT-6940 Deployed

Seatmap Responsive Layout

The Seatmap component will now dynamically adjust its size to occupy 25% of the vertical height of the screen on mobile web devices, ensuring a seamless user experience. This adjustment will be tested across various devices and screen resolutions to ensure consistent behavior.

SIT-6908 Deployed

Order Confirmation Email Updates

This feature enhances order confirmation emails by providing more detailed information for both full users and guests, including section and row details, new delivery methods, and updated delivery notes.

SIT-6910 Deployed

Order Confirmation Email Template

When ordering tickets to an NFL game through Sports Illustrated Tickets, customers will receive a personalized confirmation email that includes a congratulatory message and a unique image related to the event. This email aims to enhance the user experience by providing a more engaging and authentic touch.

SIT-6935 Deployed

Logo Removal Option

This feature updates the mobile app's logo to remove any unwanted elements from the original design. The new logo will be displayed prominently on the Sports Illustrated Tickets frontend, providing a clean and modern visual identity for the app.

SIT-6929 Deployed

Logo Removal Tool

This feature updates the Sports Illustrated tickets frontend logo to remove any unwanted elements, resulting in a cleaner and more professional appearance. The updated logo will be used across the website's assets, providing a consistent visual identity for users.

SIT-6936 Deployed

Remove Excess White Space

This feature resolves an issue with excessive white space below ticket groups on mobile app event pages, ensuring a cleaner and more organized user experience. It aims to eliminate unnecessary whitespace, providing a better view of the ticket information.

SIT-6887 Deployed

Load Event Seatmap

This feature allows users to view seating maps for specific NFL events on the Event pages, ensuring a seamless experience. The rendering of seatmaps is now enabled by default for new Logitix NFL events.

SIT-6885 Deployed

Ticket Group Splits

This feature allows users to add optional Ticket Group Splits data when creating an event, and also updates the existing event data with this information. The change enables more accurate tracking of ticket group splits in the master_events table.

SIT-6884 Deployed

Searchable Georgia Impact

The "Georgia Impact" feature has been added to the website, allowing users to search for this topic using relevant keywords. This enhancement enables easier discovery of information on the site's Georgia Impact page.

SIT-6883 Deployed

Validate Future Event Dates

When creating an Event Series, users will now receive a clear error message if they attempt to set the event start date as a date in the past. This change aims to improve user experience by providing more informative and actionable feedback during the creation process.

SIT-6882 Deployed

Event Sync for New Events

Event Sync feature has stopped working for new events created in the Quality Assurance environment, failing to update existing events with changes made on QA.

SIT-6890 Deployed

French Translation for Iframes

This feature addresses the issue of French translation not working properly on RPM Speedway/AutodromeGranby pages due to an iframe implementation problem. The fix ensures that these pages can now be translated into French, improving accessibility for our French Canadian partners.

SIT-6875 Deployed

Data Entry Form Submission

When you submit a promotion form, your personal details such as first name, last name, email, phone number, and zip code are collected and stored in our Promotions Schema table. This information is securely saved for future reference or analysis.

SIT-6873 Deployed

Update Performer Logo

This feature updates the logo on the performer page to be displayed correctly and in its designated position, ensuring consistency with the Big 12 design. Upon loading a performer page, the updated logo will now be prominently displayed as intended.

SIT-6872 Deployed

Create Cricket Summit Event Page

This feature allows users to create an iframe link for the Cricket Business Summit event on sitickets.com, enabling easy sharing and access to the event page. When a user requests this link through a Slack issue, it will automatically generate a unique iframe URL.

SIT-6906 Deployed

Remove SuperTicket Option from Inventory

This feature removes the "SuperTicket Content" option from the "My Tickets" page for all Logitix inventory, simplifying ticket management and reducing clutter. Users can now easily view and manage their tickets without unnecessary options.

SIT-6870 Deployed

Update Event Graphics

The feature updates the graphics and title on the APP Delray Beach Event page to reflect the current event, ensuring that users see accurate information about the latest event. This change is made in response to the sponsor retaining their event for this weekend, titled "2024 APP VLASIC CLASSIC DELRAY BEACH".

SIT-6868 Archived

Error Reporting and Debugging Tool

The feature fixes an error in the /performer/tim-mcgraw page that caused a React DOM minification issue. This fix resolves the error and provides a better user experience for users visiting this page.

SIT-6867 Deployed

Update Email Template

The MLB Reebok LP update now features an updated email template, allowing for more effective communication with customers and stakeholders. This change ensures that all emails sent on behalf of the brand are consistent and visually appealing.

SIT-6866 Deployed

Remove Apple Wallet Option

We've removed the "Add to Apple Wallet" option for TicketMaster ticket purchases, as per their policy. This change ensures compliance with TicketMaster's requirements and prevents users from attempting to add tickets to Apple Wallet.

SIT-6896 Deployed

Ticket Event Syncing

When you purchase tickets for a seating event, the "My Tickets" page may load with an error message. This issue is specific to seating events and does not occur with General Admission (GA) ticket purchases.

SIT-6860 Deployed

Add Location to Map

The Forbes widget now allows users to search for articles based on their location, providing a more personalized experience. This feature enables users to find relevant news and insights from around the world.

SIT-6858 Deployed

Search by Event Name

The new feature allows users to discover and book rush tickets for the C.A.L.I. 51 Muay Thai event on sitickets.com by adding relevant search terms, such as "muay thai cali 51", making it easier to find the desired booking option.

SIT-6859 Deployed

Search by Keyword

The Tova Sports feature allows users to quickly find and discover content related to Tova Sports and Muay Thai on sitickets.com. When searching for these terms, the results are grouped under a performer bracket, making it easier to browse and explore relevant content.

SIT-6857 Deployed

Switch to New Landing Page

This feature updates the APP landing page to include an iframe with links to Pickleball Association and other relevant pages, while also adding a SI Cover Section at the bottom. The update will be made after the upcoming event on the 7th to avoid any disruptions to ticket sales.

SIT-6856 Deployed

Unrestricted Email Testing

This feature allows Quality Assurance (QA) and User Acceptance Testing (UAT) environments to send and receive emails without being restricted by whitelabeling, using an unrestricted Mailgun domain. This enables QA and UAT teams to test email functionality with any email address, rather than just the designated Mailgun domain.

SIT-6843 Deployed

Token Authentication Fix

This feature fixes an issue that prevented users from logging in to the system, resolving a token API error. The fix ensures reliable access to the system for all users.

SIT-6810 Archived

Redirect Toggle for AI Search

This feature allows administrators to toggle whether users are automatically redirected to the homepage or allowed to interact with the AI search page when the "Hide AI Search Page" setting is enabled. The setting can be easily managed and accessed by authorized users.

SIT-6808 Deployed

Enable Source Maps for Prod

This feature enables production source maps to be sent to BugSnag for better error reporting, while ensuring that these files are deleted before code deployment to Production. It also restricts data collection to only Production environments, excluding QA and UAT stages.

SIT-6834 Deployed

NFL Performer Page Updates

This feature updates the NFL Performer Pages to provide a more streamlined experience for users. The changes include removing location-based information and organizing event listings in chronological order.

SIT-6835 Deployed

Event Link Fix

This feature fixes an issue where incorrect links were displayed for events in the application. The fix ensures that users are directed to the correct event page when clicking on these links.

SIT-6833 Deployed

Group Partner Site Switcher

This feature allows users to create a group iframe for the Georgia Impact WPLS ticketing system, enabling multiple tickets to be viewed and managed in one interface. The feature simplifies access to the system's functionality, making it easier for users to manage their tickets.

SIT-6840 Deployed

Event Delete Sync

When a host tries to delete an event, it should be removed from search results on the webstore. This ensures that deleted events are no longer visible and inaccessible through the platform.

SIT-6839 Deployed

Synced Event Ticket Validation

When an event ticket is synced with Apple Wallet and scanned, it now returns a valid ticket instead of an "Invalid Ticket" error. This fix improves the scanning experience for users who have added their tickets to Apple Wallet from our system.

SIT-6830 Deployed

Replace SI Logo

Replace the existing site logo with the new "SI Tickets by Sports Illustrated" logo on both desktop and mobile devices. This update will be included in the next frontend push.

SIT-6827 Deployed

Update Landing Page Dates

Update the MLB Reebok Landing Page with new terms and conditions dates for the promotional period of March 28, 2024 - November 15, 2024. Ensure that report and claim CTA functionality remains working on the updated page.

SIT-6826 Deployed

Remove Ticket QR Code After

When transferring tickets and issuing a refund, the feature now removes the QR code from the "My Tickets" page, ensuring a smoother user experience.

SIT-6821 Deployed

Default Event Image

When an event without a designated cover image is displayed on the "my-tickets" page, it will automatically use the attached image as a default instead. This ensures that users can still view relevant information about the event even if no official cover image is available.

SIT-6771 Deployed

Event Superticket Visibility

The Bo-Ent Super Ticket feature is not displaying correctly on all events in HappsNow, causing issues for users trying to access this section. This bug affects newly created partner events and some copied event instances.

SIT-6769 Deployed

Display Multiple Super Ticket Content

The Bo-Ent Super Ticket feature allows users to purchase tickets from multiple tiers with distinct super ticket content, currently displaying only the first one. This issue will be resolved to display all applicable super ticket content for multi-tier purchases.

SIT-6773 Deployed

Sync Same Day Events

This feature resolves the issue where active events scheduled for the same day are not synced between Bo-Ent and orders, ensuring accurate synchronization of event and order data.

SIT-6801 Deployed

Sync Partner Event Data

When creating events under existing partners that were present before data synchronization, the feature fails to sync the data. This issue prevents users from updating event information for these pre-existing partners in the system.

SIT-6802 Deployed

Switch Between Ticket Sources

The BO ENT Integration feature resolves an error that occurs when viewing My Tickets for purchased Seating Event tickets and public event tickets with different email accounts. This issue was tested using specific email addresses to reproduce the problem in lower environment environments.

SIT-6761 Deployed

Pickleball Tournament Registration

The 2024 APP Vlasic Classic Cincinnati is a pickleball tournament taking place in Cincinnati, Ohio from May 10th-12th, featuring amateur and professional players competing in singles, doubles, and mixed doubles events. The event will be held at Sawyer Point Pickleball venue.

SIT-6759 Deployed

Delete Recorded NFL Events

This feature removes existing, untelecasted NFL events from the production schedule, allowing for more efficient planning and management of upcoming broadcasts. It simplifies the process of updating the production calendar by removing outdated or non-telecasted events.

SIT-6760 Deployed

Update Registration Form Title

The NFL Test Event has been updated to correct a typo in its registration form title, changing "NLF" to "NFL". This change ensures that the event's name is displayed correctly.

SIT-6798 Deployed

Ticket Quantity Display Fix

When purchasing tickets to a Seating Event, the system incorrectly displays a QR code for 6 additional tickets beyond the number actually purchased. This issue affects users who buy 4 tickets, showing them a code for 10 tickets instead of the expected 4.

SIT-6799 Deployed

Error Reporting Tool

This feature allows users to trigger and view errors on the website through Bugsnag, providing insights into performance issues and helping identify areas for improvement.

SIT-6795 Deployed

Display Local Time Zone

The BO ENT feature now displays time in UTC for events and orders, ensuring consistency across all systems. This change ensures that times are accurately represented without regional biases.

SIT-6796 Deployed

Manage Multiple iFrames

tovasports and cali51muaythai.

SIT-6767 Deployed

Search by Venue Name

This feature allows users to search for specific teams and venues on Sitickets.com, enabling them to find relevant pages more easily. Users can now search for terms like "Boston Brigade" or "Las Vegas Lucky Sevens" to access their respective team pages directly from the search results.

SIT-6764 Deployed

Sync Order Data Removal

When you refund a BO ENT ticket, the original order data should be cleared from the system to maintain accurate records. However, this process does not currently remove the synced order data, leading to inconsistent information.

SIT-6765 Deployed

Update Event Website

This feature updates the embedded iframe for Golden Sands Speedway to ensure seamless integration with the Sit Tickets website. The change enhances the overall user experience when viewing event details on the HappsNow platform.

SIT-7305 Deployed

Synchronize with SQS Queue

This feature sets up a workflow that synchronizes data between AWS SQS queues and DynamoDB tables, ensuring seamless event handling and error logging. It creates two FIFO queues for synchronization and dead letter queuing, allowing for efficient and reliable data exchange between systems.

SIT-6803 Deployed

Remove App

The feature removes two apps, APP Miami Beach and Pickleball Beats, from the APP LP. This action allows for app management and organization within the platform.

SIT-6789 Deployed

Display Football Icon on Android

The feature fixes an issue where the football icon was not displayed correctly on the Android SDK app's event page. This update ensures that the icon is now properly shown for events related to football.

SIT-6790 Deployed

Auto Logout on Ticket Click

On the Android SDK app, clicking the ticket icon now logs the user out instead of just logging them in. This change ensures that users are properly disconnected from their account when accessing tickets on this platform.

SIT-6788 Deployed

Embed Partner IFrame

This feature allows users to view the Bend Elks Baseball Club schedule and events within an embedded iFrame on the sitickets.com website.

SIT-6756 Deployed

Display Event Time Picker

When creating an event, users will now see the date and time options for Event Start, Event End, and Gate Open fields, ensuring accurate scheduling. This update improves the overall event creation experience by providing essential timing information.

SIT-6794 Deployed

Display Partner Group Media

The "Group iframe" feature now displays media and about sections within the partner iframe, resolving an issue that prevented these elements from being shown. This fix addresses a blocker for the APP BO-Ent Flip functionality.

SIT-6793 Deployed

Multiple Ticket Transfer

When transferring multiple tickets to a different user in BO ENT, only one ticket is received by the receiver instead of all transferred tickets. This issue prevents users from successfully transferring multiple tickets as intended.

SIT-6792 Deployed

Ticket Group Content Display

When transferring a ticket group, the super-ticket content should be updated to reflect the new owner, rather than displaying the original purchaser's information. This ensures that the correct user receives the associated super-ticket content after the transfer.

SIT-6782 Deployed

Save Login Credentials

The "Remember Me" feature on the sign-in page does not correctly save users' emails when they log out. This issue prevents users from having their login credentials remembered across sessions.

SIT-6781 Deployed

Sync Shared Email Addresses

This feature allows users to automatically synchronize partners and their associated events when they are created using the same email address. This ensures that all relevant information is synced correctly in one place.

SIT-6780 Deployed

Update Main LP Header

The "Update Main LP Header" feature allows users to easily customize the layout and appearance of the main Loan Product (LP) header in our application. This update enables a more streamlined user experience, making it simpler for users to navigate and view loan information.

SIT-6785 Deployed

Terms and Privacy Link Click

The new feature improves the functionality of the Terms and Privacy section in our SDK, allowing users to access and view important information with a single click. This enhancement resolves an issue where clicking on these links previously resulted in no action being taken.

SIT-7304 Deployed

Daily Site Index Deployment

The feature automatically generates and deploys a daily sitemap index to our staging website, ensuring that the site's structure is up-to-date and easily accessible for search engines. This process happens on a daily basis, allowing us to quickly update and test new content without manual intervention.

SIT-6786 Deployed

Apple Wallet Integration Fix

The new feature resolves an issue with the Apple Wallet integration in our SDK, allowing users to successfully link their Apple Wallet accounts and make payments. This fix ensures that the Apple Wallet button now functions correctly on mobile devices.

SIT-6733 Deployed

Manage Environment Variables

This feature allows users to set environment variables for the lunatix repo, enabling configuration of AI_KEY and AI_URL settings specific to QA, UAT, and Prod environments.

SIT-6700 Deployed

Show Order Details

The "Update My-Tickets display of HN Order Data" feature now shows the order details for HN events in the WS My-Tickets section, providing a more complete view of event orders.

SIT-6731 Deployed

March Discount Code Generator

This feature generates unique discount codes with varying values and expiration dates for specific categories, ensuring that each code is used only once. The codes are available for a limited time and can be redeemed within the specified category.

SIT-6740 Deployed

Logitix Ticket Purchasing Integration

This feature enables users to purchase Logitix inventory directly from the event page, ensuring a seamless checkout process with fraud protection and automatic ticket holds. When a user checks out, the system will attempt to purchase tickets through Logitix's API if safe, or automatically release the hold after a defined time if not.

SIT-6699 Deployed

Event Creation Success

This feature resolves an issue where users were unable to create events in the Business Operations Portal (BOP) due to an error, even when all required fields had been filled out. It improves the functionality of creating events in BOP, ensuring a smoother user experience.

SIT-6737 Deployed

NFL House Event Page

This feature allows NFL Business Owners to test the SI WebView in an example application, testing the purchase flow and viewing their tickets within the app. The initial iteration integrates a test NFL house event directly into the application for seamless handover and testing purposes.

SIT-6736 Deployed

Manage Multiple iFrame URLs

This feature allows users to access two different versions of the Flatrons FCUSL page through iframes, providing an alternative way to view the content. The feature enables users to switch between Sitickets.com/FlatironsFCUSL2 and Sitickets.com/FlatironsFCUSLW for their preferred viewing experience.

SIT-6735 Deployed

Verify App Store Listing

This feature addresses the non-compliance issue with the Google Play Store, ensuring our app meets the required standards. It resolves the existing problem to maintain a stable and secure user experience.

SIT-6730 Deployed

Azure API Integration

This feature enables communication between our application and the Azure AI service, allowing users to send and receive data for AI-powered chatbot functionality. The API facilitates secure authentication and data exchange with the Azure service using a provided key and URL.

SIT-6725 Deployed

Logitix Event Data Consumer

This feature enables the automated consumption of event data from Logitix into Amazon SQS, allowing for efficient processing and storage of inventory updates. The Lambda job runs hourly to fetch event data from Logitix and queue it to SQS in batches of 25 records.

SIT-6754 Deployed

Pixel Confirmation Trigger

This feature updates the location of pixels to fire on the confirmation page after a successful ticket purchase, rather than the main ticket page. This change aims to improve the accuracy of pixel tracking and event measurement for team testing.

SIT-6752 Deployed

Search by Venue Name

The Evergreen Raceway feature allows users to search for the "Evergreen Raceway" page on sitickets.com, enabling them to easily find relevant content. This update also enables searching for related terms like "evergreen".

SIT-6749 Deployed

Event Icon Reappearance

After transferring tickets for an NFL One Pass event, the football icon may temporarily disappear from the page until the session is closed and reopened.

SIT-6715 Deployed

Replace Hamburger Menu Logo

The "Replace logo in hamburger menu" feature updates the mobile app's hamburger menu to display the Sports Illustrated Tickets logo instead of the current logo. This change enhances the overall visual identity and branding consistency within the app.

SIT-6743 Deployed

Send Registration Confirmation Emails

This feature allows users to create and manage email endpoints that trigger the registration process via email. It enables administrators to send automated emails to new registrants, streamlining the onboarding process.

SIT-6748 Deployed

Render Purchased SeatGeek Ticket

This feature allows users to view and render their purchased SeatGeek tickets within their account, using data retrieved from the SeatGeek API. It enables the display of ticket barcodes for seamless checkout or access.

SIT-6663 Deployed

Hide Convenience Fee

This feature ensures that when a customer has opted to absorb the convenience fee, it will not be displayed during the checkout process. When "Absorbed" is set to yes, the convenience fee should not appear on the frontend.

SIT-6698 Deployed

Switch to Partner Site

The Flatirons FC feature allows users to access the team's tickets through an iframe, providing a seamless and secure experience for fans. This integration enables users to purchase tickets directly from the Sitickets.com website without leaving the application.

SIT-6695 Deployed

NFL Event Exclusion Filter

This feature updates the synchronization process between Tevo and TN events to exclude NFL-based events from being synced, ensuring that only non-NFL events are included in the sync jobs. This change aims to improve event data accuracy by filtering out sports-related events.

SIT-6694 Deployed

Event IFrame Setup

The new feature allows users to easily create and manage events for the Autodrome Granby page on sitickets.com. It provides an intuitive setup process within an iFrame, streamlining the event configuration experience.

SIT-6651 Deployed

Update Wholesale Price on Orders

When an order is confirmed with TEVO, this feature updates the wholesale price on the order if it differs from the B2C price shown on the TEVO order page. It also saves the wholesale price from the TEVO invoice in a new field for future reference.

SIT-6688 Deployed

Remove Partner from App

This feature removes Sacramento as a location from the APP LP, allowing users to update their locations and settings without having Sacramento associated with them. The change simplifies user profiles and improves overall system functionality.

SIT-6690 Deployed

Update Venue Information

This feature updates the backend venue information for Sunset Social events, allowing users to view accurate details such as address and city. It also links the updated venue ID to specific event IDs, ensuring consistency across the platform.

SIT-6653 Deployed

Exclusive Event Access Offer

This feature adds a pop-up notification on event pages that informs Chase cardmembers about exclusive access to an elevated viewing deck when purchasing tickets with their Chase credit or debit card. The pop-up includes a graphic and provides an unbeatable view of the stage.

SIT-6654 Deployed

Sync Event Ticket Data

When syncing events from Box Office to our system, superticket information was not being displayed on the "My Account" page. This issue has been resolved, ensuring that users can now view their supertickets correctly in their account details.

SIT-6650 Deployed

Show Superticket Content

The "Superticket Content" feature enhances the my-tickets API call to display detailed information about Superticket purchases in a user-friendly format. This update provides a more comprehensive view of HN ticket purchases for users.

SIT-6652 Deployed

Stand Up Event Embedder

The "Ten Six Six - Stand up Event iFrame" feature allows users to embed live stand-up events from the Sitickets website into SI Tickets, providing an enhanced viewing experience for attendees. This feature enables seamless integration of external content within the platform.

SIT-6689 Deployed

Embed Event Tickets

The Evergreen Raceway feature allows users to access an interactive racing experience within the application through an embedded iframe, providing a seamless and engaging experience. The iframe is linked to sitickets.com/evergreenraceway, offering a unique and immersive experience for users.

SIT-6693 Deployed

Set Up Event IFrame

This feature allows users to create and manage events within the RPM Speedway platform, including setting up an iframe for their event page.

SIT-6691 Deployed

NFL House Event Webview Experience

This feature allows OnePass users to access NFL House events on SI Tickets within a seamless webview experience, mirroring the official TM experience. The feature ensures a responsive and secure user interface, with full functionality including ticket purchasing, My Tickets access, and various login options.

SIT-6678 Deployed

Change Stadium ID

The feature updates the College Football Playoff (CFP) National Championship event ID from an internal ID to a Stadium ID, allowing for more accurate and efficient management of events. This change simplifies the process of assigning venues for high-profile events like the CFP National Championship.

SIT-6677 Deployed

Conference Thumbnail Order

The feature updates conference thumbnails to reflect the correct ordering and removal of the Pac-12 conference after re-alignment. This ensures that users see accurate information on page load for college football conferences.

SIT-6648 Deployed

Pickleball Event Ticketing

The APP Pickleball Beats Presented by Chase event brings together music lovers for an electrifying night of live performances by Shaggy and DJ Irie at Island Gardens in Miami on March 22nd. Guests can enjoy the show while purchasing drinks and taking part in a fun-filled evening.

SIT-6676 Deployed

Switch Between iframe Sources

sitickets.com/anniversaryIXnight1 and sitickets.com/anniversaryIXnight2.

SIT-6682 Deployed

Add Broker Event ID

This feature adds a new field to the Box Office events table to store the event ID from the broker system. This allows for easier tracking and management of events across different systems.

SIT-6681 Deployed

Beats App Navigation

This feature allows users to access beats from the HappSnow website directly within the SI Tickets application, enhancing collaboration and information sharing between teams. It enables seamless integration of beat data into the existing workflow.

SIT-6672 Deployed

Hardcoded Event Address

This feature updates the location of the "Sunset Social" event to a hardcoded address, ensuring the event URL remains unchanged. The change simplifies the event details without affecting its online presence.

SIT-6670 Deployed

Add Event to Venue Page

This feature allows users to quickly view and access upcoming events at specific venues on the Miami Venue Page, with priority given to three-day first events.

SIT-6669 Deployed

Swap PSL Banner

This feature allows users to easily swap out the promotional banner on the page with a new one. The new banner promotes SI Tickets and invites users to secure their spot in the postseason.

SIT-6674 Deployed

Event Search Terms

The new feature allows users to search for NCAA Men's Basketball Tournament events by term, such as "March Madness" or "NCAA Men's Championship", making it easier to find specific games and schedules. This enhancement provides a more intuitive way to discover tournament-related content.

SIT-6618 Deployed

Remove Mailing List Component

This feature removes the mailing list component from certain pages, simplifying the user experience and reducing clutter. The change aims to improve overall page layout and usability.

SIT-6617 Deployed

Page iframe viewer

This feature allows users to retrieve a list of pages that contain an iFrame code, enabling easier management and tracking of content. It provides a convenient way to identify and access specific pages with embedded content.

SIT-6616 Deployed

Mobile-Friendly LP Layouts

This feature removes the mailing list component from Partner iFrame LPs, allowing for a cleaner and more streamlined user experience on mobile devices. The change enhances the overall usability of these landing pages.

SIT-6610 Deployed

College Teams Endpoint

This feature creates an endpoint that allows users to retrieve a list of college teams for navigation purposes, providing essential information such as team name, sport, and slug. The endpoint returns a JSON response with a hierarchical structure, making it easy for users to access the relevant data.

SIT-6647 Deployed

Update Partner Email Template

The partner email template has been updated to remove the signature and include additional information, such as David Lane's name for Ryan R. McCann, and will now be sent when new partners are created or when a host clicks to connect with Stripe. This change aims to improve the clarity and relevance of the notification.

SIT-6645 Deployed

Password Confirmation Page

This feature ensures that when a guest user clicks on the "Sign Up" link in an NFT Super Content email, they are redirected to a secure sign-up page where they can enter and confirm their password. This improves the overall user experience by preventing unauthorized access to premium content.

SIT-6633 Deployed

Customer Profile Builder

This feature allows users to define a custom demographic schema for customers who interact with the AI, enabling more accurate and personalized interactions. The schema will be stored in a category dictionary file, providing a centralized and easily accessible way to manage customer data.

SIT-6601 Deployed

Update Event Slug

Update the link for the Galway Downs Event in the BO portal to reflect the new event name "Horse Trials", and update the slug to ensure accurate display on Box Office event pages. This change will help clarify the event dates, which currently only show the first date (March 28).

SIT-6639 Deployed

Add Pixels to Pages

AFFL's new campaign requires pixels to be added to their website pages by the end of next week, with all necessary information provided in the SI Tickets tab.

SIT-6600 Deployed

Set March 1st Background

This feature allows users to hardcode a placeholder image for the NCAA Football Playoff (NCAAF) market teaser in our platform. The image will display on March 1 as part of our platform's updates.

SIT-6598 Deployed

Correct Browser Tab Text

This feature fixes a typo on performer pages in the browser tab, correcting "Purchase" to "Purchase". The corrected text ensures consistency and accuracy.

SIT-6552 Deployed

February Discount Code Generation

This feature generates unique discount codes for specific categories, with varying amounts and expiration dates, to be used once per code. The codes are limited to 9 characters in length and can only be redeemed within a specified timeframe of 6 months from the date of issuance.

SIT-6591 Deployed

Add Conditional Pricing

This feature enhances the bulk import process for orders and transactions by adding flags to control email notifications and modifying the total price and transaction fee fields in the request body. It also checks with business logic to determine whether to send emails to guest users who purchased tickets without registering as members.

SIT-6592 Deployed

Link to Happsnow URL

This feature adds an iFrame of the Happsnow URL from sitickets.com/eaglefc to sitickets.com/LasVegasLights, improving search results for Las Vegas Lights FC on the homepage. It also redirects users searching for Las Vegas Lights FC to the correct team page on SITickets.com.

SIT-6558 Deployed

Search by Location First

When searching for accommodations in Galway, the Galway Downs will now be displayed as the top option by simply entering 'Galway' into the search bar. This simplifies the search process and provides an easy way to find this popular destination.

SIT-6557 Deployed

Embed Rose Bowl Institute Ticket

The Rose Bowl Institute feature allows users to set up an event page within the Sitickets platform using an iFrame from a third-party website. This enables seamless integration with external content, in this case, the Rose Bowl Institute's ticketing site at sitickets.com/rosebowlinstitute.

SIT-6593 Deployed

Lambda Regression Testing

This feature performs a comprehensive review of all HyperNetwork (HN) lambdas to ensure they are functioning correctly and meet the required standards. The full regression helps identify and resolve any issues or defects in the HN lambdas, improving overall system reliability and stability.

SIT-6581 Deployed

Share Session Across iFrame

This feature allows users to share a session started through the Business Object (BO) Entitlements Tool (BO-ENT) by obtaining and verifying the current session information. It enables secure sharing of sessions between different systems while maintaining the necessary connection with the BO.

SIT-6582 Deployed

Sync Event Data

This feature synchronizes data between two systems, automatically saving event IDs and slugs in one system to link back to the corresponding ticket pages, as well as saving ticket IDs and tiers. This ensures seamless integration and linking of events and tickets across the platforms.

SIT-6549 Deployed

Error Handling for Payment Steps

This feature resolves the issue of users being unable to complete their purchases due to payment processing failures. It aims to improve the checkout experience by resolving this common problem and allowing customers to successfully make payments.

SIT-6548 Deployed

Barcode Per Seat Storage

This feature adds a new "Barcode" column to the boxoffice.tickets table, allowing for the storage and management of unique barcodes assigned to each seat in our NFL integration. This enables more accurate tracking and verification of tickets at the point of sale or entry.

SIT-6588 Deployed

Get Payment Intent Details

This feature allows users to query Stripe Sigma Return Payment Intent IDs associated with Chase BIN numbers and retrieve related payment information. It provides a downloadable CSV report showing first name, last name, email, quantity, and other details for the specified event ID.

SIT-6577 Deployed

Free Ticket Processing

This feature allows customers to purchase items without paying any additional fees during the checkout process, as long as they have a free ticket. This means that users can complete their purchases without being charged for the tickets.

SIT-6576 Deployed

Logitix Ticket Integration

This feature updates the bo-tickets-api to store seat data, including seat number and barcode, alongside Logitix ticket information. It also ensures that the barcode is consistently returned in search results whenever a QR Code or seat number is queried.

SIT-6575 Deployed

Pass Seat Data to Tickets

The feature modifies the bo-event-api to accept a "seats" object containing seat number and barcode values, ensuring accurate ticket creation with saved data.

SIT-6565 Archived

Scan App Title Editor

The HN Scan App Title Update feature allows users to rename the application's title, providing more flexibility and personalization. This change enables users to tailor their workspace to better suit their needs.

SIT-6597 Deployed

Classic Cup Options

This feature allows users to purchase tickets for classic boys, mountain cup, and coast cup events on the sitickets.com platform. It enables access to these specific ticketed events through unique URLs provided in the Jira story description.

SIT-6570 Deployed

Modal Visibility Fix

The BO ENT Portal feature ensures that all modals are fully visible on the screen, eliminating the issue of them appearing off-screen. This improvement enhances the overall user experience by providing a more accessible and intuitive interface for users to navigate the portal.

SIT-6569 Deployed

Brand Consistent Support Icons

This feature updates the support icons used in email notifications to match our brand's visual identity. This ensures consistency and professionalism across all customer interactions.

SIT-6595 Deployed

Embed High School Cup URL

The High School Cup feature adds an interactive iframe to the sitickets.com/highschoolcup page, allowing users to view and engage with the "happsnow" URL. This enhancement provides a more immersive experience for users on the site.

SIT-6489 Deployed

Load Game Lines Immediately

This feature enables users to view game lines and betting options without causing delays in page loading. Instead, the game lines will be displayed after the page has finished loading, with a gradual fade-in effect for each line item.

SIT-6493 Deployed

Map Artist Events

This feature adds Justin Timberlake's concert events to the Performer page, providing a complete and up-to-date profile for fans to explore. The update ensures that the performer's page is now fully populated with relevant information.

SIT-6450 Deployed

Multi-Event Ticket Link

The AFFL iFrame Solution feature provides two new links for team managers, allowing them to access all multi-event tickets and single-event tickets separately from a single URL. This enables easier management of events without requiring users to navigate between different URLs.

SIT-6449 Deployed

Add Tag Controller Script

This feature adds a script to AFFL's purchase confirmation pages, allowing them to track specific data. The script is embedded within an iframe and uses a unique key for tracking purposes.

SIT-6445 Deployed

Expand Widget Search Radius

The SB Live Widget feature will be updated to expand its search radius from 25 miles to 50 or 75 miles, increasing the visibility of local events and reducing instances of users seeing the default SI Tickets link. This change aims to provide a better user experience by showcasing relevant events in their area.

SIT-6524 Deployed

Heat Game Embeds

The Harrisburg Heat feature allows users to discover and access Harrisburg Heat Games on our site through an integrated iframe, providing a seamless viewing experience. This enables users to easily find and play Harrisburg Heat games without leaving the main website.

SIT-6475 Deployed

Bulk Mint with Royalty

This feature allows users to mint multiple tokens at once while reducing the cost associated with gas fees. This enables more efficient and cost-effective bulk minting operations for royalty holders.

SIT-6523 Deployed

Remove Landing Pages

This feature removes all "CuppaJoe" related content, including landing pages, associated venues, and search terms, from the website. This update aims to simplify the site's structure and improve overall user experience.

SIT-6473 Deployed

Swap Venue Image

The Miami Beach Convention Center image has been updated to reflect its current appearance. This change ensures that the venue's visual representation on the Sitickets platform accurately reflects its current state.

SIT-6471 Deployed

Upload and Save Cover Photo

This feature allows users to manually add an event cover photo for NFL alumni events, resolving the issue of uploaded images not displaying correctly after saving. It provides a workaround for the current bug that prevents users from successfully uploading and viewing new event cover photos.

SIT-6495 Deployed

Rate Limiting for Sign-ups

When signing up for a new account, users may receive an error message due to excessive requests, which was previously resolved before 1pm CST on January 29th. The issue has reoccurred, causing issues for team members trying to create new accounts.

SIT-6470 Deployed

Point Lower Environments to QA/UAT

This feature updates the DNS settings to direct lower environments to their corresponding quality assurance and user acceptance testing domains, ensuring seamless connectivity for developers working on these environments. This change simplifies the process of accessing QA and UAT domains from lower environments.

SIT-6525 Deployed

Search by Company Name

This feature improves search results for users by ensuring that LPs (Locations) associated with "Harrisburg Heat" are correctly displayed when searching for related terms such as "Harrisburg", "Harrisburg Heat", or just "Heat". This enhances the overall search experience and provides more relevant results.

SIT-6477 Archived

Add Hero Image

The new hero image feature on the category page allows users to easily add a visually appealing image that showcases the main product or service, enhancing their browsing experience. This addition provides an opportunity for businesses to promote their offerings in a more engaging way.

SIT-6465 Deployed

Update Inventory Lambda API

This feature confirms the successful execution of the UpdateInventory Lambda API endpoint, ensuring that inventory updates are processed correctly and reducing potential errors. It provides real-time validation to ensure data integrity and accuracy in inventory management.

SIT-6464 Deployed

Create API Endpoint for Inventory

This feature enables the creation of a new Purchase Inventory Lambda API endpoint, allowing for efficient management and tracking of inventory purchases. It provides a scalable and secure way to manage purchase data, reducing manual errors and increasing operational efficiency.

SIT-6463 Deployed

Unregister Inventory Item

This feature enables the creation of an API endpoint to unregister inventory items, allowing for more efficient management and tracking of product stock levels. The API will provide a standardized way to remove products from our system, reducing errors and improving overall data accuracy.

SIT-6545 Deployed

Event Title Updates

The APP Miami Event has undergone a title change due to its new sponsor, Chase Bank. The landing page and event photos have been updated to reflect the new title: "2024 Chase APP Miami Pickleball Open".

SIT-6462 Deployed

Register Inventory Lambda API

The new RegisterInventory Lambda API allows users to programmatically create and manage inventory records, streamlining data entry and reducing manual errors. This feature provides a secure and efficient way for users to register new inventory items, making it easier to track and manage inventory levels.

SIT-6461 Archived

Inventory Status Webhook

This feature allows users to receive inventory updates from TicketMaster, including barcode scanning and validation, which are then used to display ticket details and enable purchase. It also enables real-time status updates through an "Inventory Status Webhook" notification system.

SIT-6521 Deployed

View Tournament Details

The 2024 APP Delray Beach Open tennis tournament will bring together amateur and professional players of all ages and skill levels for singles, doubles, and mixed doubles competitions in Delray Beach, Florida from April 4-7. The event will be held at the venue page, offering a unique opportunity to watch elite athletes compete alongside aspiring players.

SIT-6520 Deployed

Remove AARP Event

The "Remove AARP Championship Cup" feature removes the "AARP Champions Cup" event from the APP Landing Page, starting after February 4. This change simplifies the landing page and provides a more streamlined user experience.

SIT-6469 Deployed

Update APP Landing Page Text

The feature updates the APP Landing page to reflect the correct title for the 2024 event, changing "Miami Open" to "Chase APP Miami Open", and adds a missing comma to the location description.

SIT-6518 Deployed

Manage Multiple Partners

The HappsNow White Label feature allows businesses to create their own branded version of the HappsNow platform, giving them full control over their branding and user experience. This enables companies to offer customized solutions to their customers while maintaining the core functionality of the original HappsNow platform.

SIT-6466 Deployed

Lambda API Integration

This feature enables users to connect their sitickets.com API with our platform's Lambda APIs, allowing seamless integration and automation of ticket-related processes.

SIT-6522 Deployed

Remove Landing Pages

This feature removes all Madera landing pages, associated venues, and search terms from the website, providing a cleaner and more streamlined user experience. The change aims to declutter and simplify the site's content organization.

SIT-6544 Deployed

Event Calendar Sync

This feature updates the database to allow users to purchase a 3-day pass for the Sacramento Event, which includes access to Friday, Saturday, and Sunday events. The update ensures seamless scanning of event passes for all three days.

SIT-6506 Deployed

Update Miami Open Link

The Miami Open venue link has been updated on the APP landing page, allowing users to easily access ticket information for the event. This change simplifies navigation and provides a more streamlined experience for fans attending the tournament.

SIT-6532 Deployed

Add to Apple Wallet

This feature fixes an issue where users were unable to add cards to their Apple Wallet, resulting in a spinning wheel and error message. The fix resolves the problem with generating Apple Passes.

SIT-6531 Deployed

Map Event to Venue

This feature allows users to link specific events on Sit Tickets with their corresponding venues, ensuring accurate location information is displayed for each event.

SIT-6502 Deployed

Create Siticket URLs

This feature creates formatted URLs for Sitickets by combining multiple ticket options into single links. It allows users to easily access specific tickets without having to navigate through multiple pages.

SIT-6537 Deployed

Add Live Category

This feature allows users to create and manage "AFFL" categories in real-time, enabling more efficient organization and tracking of data within the system. Users can now easily categorize and prioritize their content with this new functionality.

SIT-6534 Deployed

Add HN Flag to Event

This feature adds an "HN" flag to the Master Events Table, allowing us to track and test specific events in our Production database. The change includes setting a value for field hn_event_id with event ID 1140782.

SIT-6533 Deployed

Pack Naming Convention

The feature updates the naming convention for packs on our website to match our overall brand style, using a header, team name, and subtitle (e.g. "2 Pack" or "4 Pack") instead of plain URLs. This change aims to enhance the user experience and consistency with other Sitickets.com pages.

SIT-6380 Deployed

Mobile App Regression Testing

This feature performs a comprehensive test of all Home News (HN) mobile applications to ensure they function correctly and meet quality standards. The full regression helps identify and fix any bugs or issues that may have been introduced during development.

SIT-6341 Deployed

NFL Playoff Seat Map Loading

The feature fixes an issue where seat maps were not loading for NFL Playoff Divisional Games in AFC and NFC conferences. This problem has been resolved, allowing users to view seat maps for all types of NFL playoff games.

SIT-6342 Deployed

Seat Map Label Display

The new feature improves the mobile app experience by loading accurate seat map labels, ensuring users can easily identify seats on their preferred event. This enhancement resolves an issue where labels were previously missing from seat maps on mobile devices.

SIT-6340 Deployed

Event URL Update in iFrame

The ABG All Star Experience feature has been updated to resolve an issue with the event URL in the iframe, replacing it with a new link to ensure accurate display of the event information. This change ensures that users can view the correct details for the upcoming event.

SIT-6370 Deployed

Enable Account Suspension Trigger

Failed HappsNow payments for SI partners are resolved by re-enabling the trigger between the sqs queue PurchasesProcess and the lambda function PROD-HNLAMBDA-PurchasesProcess after account suspension. This enables successful processing of purchases again.

SIT-6365 Deployed

Transfer Ticket Correctness

When transferring tickets in an Aple Wallet multiterm order, the system incorrectly displays the price of a paid ticket instead of the free ticket's details. This issue affects users who attempt to transfer free tickets within such orders.

SIT-6372 Deployed

Remove Graph Fields

The "Remove Line Graph Fields" feature simplifies the dashboard by removing unnecessary line graph fields, providing a cleaner and more streamlined user experience. This change enhances the overall usability of the dashboard, making it easier for users to focus on key metrics and insights.

SIT-6359 Deployed

Auto-Facebook Login

When signing up with Facebook, users should be automatically logged in without needing to manually log in again through their Facebook account. Currently, this feature does not work as expected, requiring users to sign in via Facebook separately after registration.

SIT-6356 Deployed

Local Development Environment

This feature allows users to run the Home Network (HN) locally on their device, enabling them to make updates and changes without relying on an internet connection. This local running mode provides a more seamless and offline-capable experience for HN users.

SIT-6363 Deployed

Update Event Details

The APP - LP Update includes the Miami Open event from March 20-24, 2024, featuring amateur and professional players competing in singles, doubles, and mixed doubles events at the Miami Beach Convention Center.

SIT-6361 Deployed

Selectable Date and Time Fields

When creating or rescheduling an event, users can select the entire date and time fields, which instantly populates the corresponding modals with the selected values. This streamlined process simplifies the event creation and rescheduling experience for users.

SIT-6350 Deployed

Search for Sports Events

This feature improves search results by making it case-insensitive, so users can find relevant content regardless of whether they type "Super Bowl" with uppercase or lowercase letters.

SIT-6349 Deployed

Add Missing GA Scripts

This feature adds missing globally available (GA) scripts to the application, ensuring all necessary functionality is implemented. The update addresses a previously identified gap in script implementation in the _app.tsx file.

SIT-6348 Deployed

Funnel Tracking

This feature allows users to track the progress of leads through a sales funnel, enabling more effective management and analysis of customer interactions. It provides a clear visual representation of lead movement, helping teams optimize their sales processes.

SIT-6353 Deployed

Instance Hosting Service

This feature allows users to create and run instances of the Hyperledger Fabric Network (HN) on our supported infrastructure, providing a reliable environment for testing and development. This enables developers to deploy and manage HN instances within our infrastructure, streamlining collaboration and innovation.

SIT-6351 Deployed

Add Event to Venue Page

The APP feature adds two new events to the landing page and venue headers, showcasing upcoming tournaments like the AARP U.S. Champions Cup from February 1st-4th in Daytona Beach, Florida. This update provides users with a clear view of upcoming events and their locations.

SIT-6421 Deployed

Checkout Summary Display

When continuing to checkout from a mobile device, users are now redirected to the correct section with their selected seats information, rather than being taken to the event description. This improvement enhances the overall shopping experience on mobile web.

SIT-6419 Deployed

Subscription Data Hub

This feature creates a new database table to store unique subscription IDs from Ticketmaster and SeatGeek, allowing for easier tracking of ticket orders and events. The table stores essential information, such as order IDs and event master IDs, to support future data analysis and reporting.

SIT-6411 Deployed

Apply Promo Credit at URL

When users access a specific URL for promo wallet campaigns, they should receive the allocated wallet credit in their account. However, this feature does not currently apply the correct amount of credits to the user's balance when accessing these URLs.

SIT-6410 Deployed

Event Category Selection

The new Event Management feature now includes required Category and Sub-Category fields to ensure users can successfully create or edit events. This update resolves an error caused by missing fields in previous versions.

SIT-6409 Deployed

Import Historical Registration Data

The BOP - Registration Reports feature now includes historical data from previous versions of BO 1.0, allowing users to view and analyze registration information across multiple versions. This enhancement ensures that users have access to a complete and accurate record of registration activity.

SIT-6407 Deployed

Support Multiple Event Portals

https://portal.boxoffice.sitickets.com/ and https://prod.portalui.boxoffice.sitickets.com/. This allows for more accurate tracking of event data.

SIT-6404 Deployed

Environment Diagnostic Tool

This feature allows users to diagnose issues with their Heroku New Relic (HN) environment on Amazon Web Services (AWS), providing a streamlined troubleshooting process. It simplifies the identification and resolution of HN-related problems in an AWS-based setup.

SIT-6412 Deployed

Expired Ticket Expiration Date

When you transfer an Apple Wallet ticket to someone else, it will be marked as expired with a default expiration date of January 1st. This prevents the new user from using the QR code until the actual expiration date is set by the system or manually updated.

SIT-6413 Deployed

Show Seat Number on Transfer

When transferring a free ticket to Apple Wallet, the pop-up now correctly displays "No Seat Number" instead of showing an assigned seat number. This ensures that users are accurately informed about their ticket details.

SIT-6395 Deployed

Single Sign-On for Checkout

This feature updates checkout processes to automatically create a customer account and log them in when making a purchase, simplifying the shopping experience.

SIT-6402 Deployed

Update User Information

This feature updates the Business Object (BO) User API to improve its functionality and reliability. The updated API will provide enhanced security features and better performance for users interacting with business objects.

SIT-6436 Deployed

Switch to Prod Environment

The Event Page feature now redirects users from the main site to a production environment at prod.sitickets.com when they access an event page. This change allows for testing and development in a live-like environment without affecting the main site.

SIT-6435 Deployed

Update API CORS Settings

The "Update CORS Configuration on BO APIs" feature ensures that all Business Object (BO) API endpoints have the necessary Cross-Origin Resource Sharing (CORS) configuration to allow secure data exchange between different domains. This update enhances the security and compatibility of our APIs with modern web applications.

SIT-6434 Deployed

Remove Past Events

This feature removes past events from the application, ensuring that only current information is displayed. All related content, including Punta Gorda and Award Dinner tiles, are now centered and fully updated.

SIT-6392 Deployed

Fulfill Ticket Orders

This feature updates checkout processes to automatically call our fulfillment services when a ticket is purchased, ensuring seamless order completion. This change improves the overall shopping experience by reducing manual intervention and increasing efficiency.

SIT-6424 Deployed

Date Validation Fix

This feature resolves issues with time-related problems when moving events from Business Operations (BO) 1.0 to BO 2.0 on the production portal, including incorrect end times and validation errors when updating events.

SIT-6423 Deployed

Event Tier Management

The new feature resolves a CORS error issue on the ticket API, allowing users to access and manage ticket tiers for events without interruption. This improvement enables seamless event management and ticket tier functionality on the Box Office portal.

SIT-6428 Deployed

Event Cover Image Upload

This feature resolves an issue where event cover images are not saving properly in the BO 2.0 portal's event editing functionality, causing them to fail to load on the web service (WS). The fix ensures that new and updated event cover images are successfully saved and displayed as expected.

SIT-6426 Deployed

Collection Title Display

This feature updates the display of collection titles to include the ticket tier title, making it clearer for users to identify specific collections. The new format will show "Event Name - Ticket Tier" appended to the event title, providing a more organized and user-friendly view.

SIT-6425 Deployed

Search by Keywords

The new feature allows users to search for the 2024 All Star Experience on sitickets.com by typing in keywords such as "All Star", "All Star Experience", or "Sports Illustrated All Star Experience" from the home page. This makes it easier for users to find the event when searching online.

SIT-6241 Deployed

Team Partner Mapping Table

This feature creates a new database table to store relationships between teams and their primary ticket partners, allowing for easy management and expansion of team partnerships. The table is designed to be small, maintainable, and scalable to accommodate additional teams and partners in the future.

SIT-6243 Deployed

Show HN Event Details

This feature updates the display of NFL Alumni events on the "My Tickets" page to show only the cover photo, event details, and SuperTicket content button, while hiding order price details and transfer ticket options. The update ensures that users can view relevant information for High-Value (HN) Events without being shown unrelated features.

SIT-6252 Archived

Show PSL Orders

This feature resolves an issue where specific orders from PSL customers are not visible in their account or displayed in the emails they receive about reservations. It aims to improve visibility and accuracy for these customers.

SIT-6310 Deployed

Fix Invalid Location Format

This feature resolves an issue where some users were incorrectly displaying "" as their geolocation. It improves the accuracy of user-provided locations to ensure they are displayed correctly in our application.

SIT-6316 Deployed

Search by Keyword Landing Pages

This feature allows users to quickly access specific landing pages by typing keywords into the search bar, providing a direct link to relevant content. Simply searching for a keyword will take you directly to the corresponding landing page on sitickets.com.

SIT-6313 Deployed

Insert iFrame Snippets

This feature stands up three landing pages with embedded iFrame snippets from external websites, allowing for seamless integration of third-party content into the platform. The iFrames are now live and accessible on the Vegas and Boston landing pages.

SIT-6307 Deployed

Return Ticket Image Path

The updated getTickets endpoint now returns an image path for each event ticket in the response, providing users with more detailed information about their tickets. This change enhances the API's output, making it easier to access and utilize ticket images within applications or integrations.

SIT-6306 Deployed

Remove Collegiate Championship Event

The feature removes the Collegiate Championship event from the application by the end of the day on January 9th. This change will ensure that the event is no longer available for users to participate in.

SIT-6305 Deployed

Event Registration Day Details

"Registración disponible el día del evento."

SIT-6336 Deployed

Search Term URL Route Fix

https://www.sitickets.com/madera, rather than an incorrect route that includes the performer name. This ensures a more accurate and user-friendly search experience.

SIT-6335 Deployed

AFFL Search Term Auto Completion

This feature ensures that when users search for "AFFL" (American Flag Football), they are directed to relevant League Page listings instead of broader search results. Existing functionality remains intact, allowing users to still find AFFL-related listings by typing the full phrase.

SIT-6294 Deployed

Save Timestamps on Users

This feature enables the tracking of when users were added to or updated in company boxes, allowing for more detailed auditing and record-keeping. Created_at and updated_at timestamps are now saved for both boxoffice.company_users and boxoffice.company entities.

SIT-6325 Deployed

Multi-Day Event Access

Friday, Saturday, and Sunday. This ensures seamless entry across multiple events with a single ticket.

SIT-6323 Deployed

Embed LP Ticket Links

This feature allows users to stand up new batches of Low Priority tickets with iFrames, enabling seamless integration with external ticketing systems. It simplifies the process of adding tickets from external sources, such as Sitickets and HappsNow, directly into the application.

SIT-6322 Deployed

Revert Zero Inventory Orders

This feature updates the inventory count of orders with an initial count of 0 to their corresponding ticket counts. It ensures that these orders are accurately reflected in the system's inventory management.

SIT-6320 Deployed

Generate Discount Codes

This feature generates unique discount codes for specific categories, with varying amounts and expiration dates. Each code is limited to one use per category and has a fixed length of 9 characters.

SIT-6198 Deployed

Assume SI IAM Role

This feature allows HN IAM users to assume the role of SI IAM users, enabling them to access and perform actions typically associated with that role. This includes deploying AWS services such as Lambda functions and CloudWatch logs.

SIT-7297 Deployed

Create Separate Buckets

This feature creates two separate Amazon S3 buckets, one for storing HappsNow data and another for storing NFT image files, allowing for organized and secure storage of digital assets.

SIT-6239 Deployed

Partner Entity Mapping Document

This feature generates a data mapping document that outlines the common data fields between Human Network (HN) and Sales Interface (SI) entities for Partner and Business Owner (BO) users, helping to standardize data exchange. The document provides a clear overview of the matching fields for each entity type.

SIT-6238 Deployed

Verify Account Ownership

This feature ensures the accuracy of key tasks by validating their relevance and effectiveness. It helps maintain the integrity of our workflow processes.

SIT-6231 Deployed

Subcategory Discount Codes

The feature allows users to apply subcategory discount codes during checkout, but currently, these codes do not work as expected. This issue prevents customers from receiving the intended discount when using specific subcategory codes.

SIT-6233 Deployed

Box Office Navigation Link

We've added a "Box Office" link to the main navigation on our webstore, allowing users to easily access the Box Office landing page where they can sign up or log in. This feature simplifies the user experience by providing a direct and intuitive way to access the Box Office.

SIT-6099 Archived

Partner Account Management

This feature allows users to manage and update their current partners within the system. It provides an easy-to-use interface for adding, editing, or removing partner information, ensuring accurate and up-to-date records.

SIT-6201 Deployed

Auto Login for Guest Users

When a guest user creates a new account by clicking the "Create Account" button after receiving a confirmation email, they should be automatically logged in to their new account.

SIT-6203 Deployed

Track UTM Source on Guest

This feature ensures that the UTM source associated with a user's purchase is accurately recorded, even when they check out as a guest, and also tracks this information for new sign-ups. This improvement helps provide a more accurate representation of where users are coming from, enhancing overall analytics and tracking capabilities.

SIT-6202 Deployed

Preserve CDN URL Prefixes

//cdn.sitickets.com' prefix. This maintains consistency with BO 2.0-generated URLs.

SIT-6151 Deployed

Guest Account Creation

This feature allows new HN Member Account sign-ups to automatically create a Guest Account in our database with all available information, including the user's ID and details. When a new member joins, an existing guest account is created for them, streamlining the onboarding process.

SIT-6147 Deployed

Retrieve Ticket Tier Images

This feature updates the backend to retrieve image URLs for ticket tiers, allowing users to access relevant images associated with their tickets. The update enhances the functionality of the getTickets services and related APIs.

SIT-6158 Deployed

Team Member Directory

The new Performer Page Team Navigation Experience simplifies the way users can find and manage their team members on a performer's page. This feature provides an intuitive and organized layout for navigating through team roles and responsibilities.

SIT-6154 Deployed

Apply UTM Parameter to Default

The SB Live feature now applies the UTM parameter to the default widget, ensuring accurate tracking and analytics for campaigns. This update improves data accuracy and reliability for users.

SIT-6056 Deployed

Remove Available Quantity

This feature removes the "Available Quantity" field from the My Tickets page in Account settings for secondary event tickets.

SIT-6033 Deployed

Manage Multiple Partners

This feature introduces the Business Operations 2.0 Minimum Viable Product (MVP), providing a streamlined and efficient workflow for internal teams to manage business operations and processes. The new feature aims to improve productivity and streamline workflows, making it easier for users to navigate and complete tasks.

SIT-5966 Deployed

Big 12 Team Showcase

The BIG 12 MVP feature creates an immersive landing page showcasing and promoting teams from the Big 12 Conference, offering a unique user experience for fans. This partnership with the conference also promotes both brands through co-covered content and revenue sharing.

SIT-5956 Deployed

Ava Content Sync

This feature ensures that SuperTicket content is successfully migrated from the old system to the new Business Operations (BO) version 2.0, allowing users to access their tickets seamlessly. The migration process delivers the updated content to users, providing a smoother and more efficient ticketing experience.

SIT-5953 Deployed

Mint SuperTicket NFT

This feature allows users to mint a unique digital collectible, known as a SuperTicket NFT, on the Avalanche blockchain. The SuperTicket can be purchased and traded like any other NFT, providing a new way for fans to own and showcase exclusive digital experiences.

SIT-5954 Deployed

Transfer NFT Ownership

This feature allows users to transfer non-fungible tokens (NFTs) from the app's internal wallet to an external wallet of their choice. This provides greater control and flexibility for users over their digital assets.

SIT-5952 Deployed

Ava Collection Minting

This feature allows users to mint a new collection on the Avalanche blockchain, expanding the platform's capabilities for decentralized content creation and ownership. The update enables seamless integration with the Avalanche network, providing a more secure and efficient way to create and manage digital collections.

SIT-5927 Deployed

Ava Migration Pipeline Builder

This feature enables the creation of new pipelines specifically for the bo-nft-app, allowing for more targeted and efficient testing and deployment processes. This improvement supports the migration to Ava by providing a tailored solution for quality assurance, UAT live environments.

SIT-6047 Deployed

Set Up Custodial Wallet

This feature sets up an owner's custodial wallet for Ava Migration, ensuring that minted items are securely stored and associated with the correct SI Tickets. The chosen wallet is integrated with third-party services to provide seamless ownership tracking and management.

SIT-5921 Deployed

Empty Box on Scroll

The Discover and Venue pages now correctly load content as the user scrolls down, eliminating the blank boxes that appeared at the bottom of each page. This fix ensures a seamless scrolling experience for users on both pages.

SIT-5777 Deployed

Best Bet Email Reminders

When you sign up for Best Bets, you should receive an email confirmation to verify your account. If you don't receive this confirmation, the feature will help you resolve the issue and get back on track with Best Bets.

SIT-5801 Deployed

Contract Migration Tool

This feature migrates existing contracts from our current infrastructure to third web APIs, allowing for more efficient management of transactions and improved API interactions. The goal is to streamline contract usage by identifying and transferring relevant code and data to the new platform.

SIT-5462 Deployed

Manual Review for Declined Orders

This feature updates our process for handling declined orders from Riskified, allowing customers who place orders on the day of an event to manually review and potentially complete their order. Previously, these orders were automatically cancelled due to decline responses, resulting in lost sales opportunities.

SIT-5417 Deployed

Merge Payment Data with Mixpanel

This feature allows users to track and analyze data from both Apple Pay and Google Pay transactions in the Mixpanel platform, providing a more comprehensive view of customer behavior. By integrating these payment methods into Mixpanel, businesses can gain deeper insights into their customers' purchasing habits and preferences.

SIT-5538 Deployed

Increase Revenue Q4 -> Boost

This feature aims to boost revenue during the fourth quarter by optimizing sales strategies and improving customer engagement. It enables businesses to make data-driven decisions and increase their earnings before the year-end.

SIT-5324 Deployed

Capture Attempted Apple Pay Checkout

This feature ensures that MixPanel accurately captures and tracks "Attempts of Checkout" events when using Apple Pay as a payment method. It also allows for the breakdown of these attempts to be filtered by specific payment methods, including Apple Pay.

SIT-5338 Deployed

Capture Google Pay Attempts

This feature ensures that MixPanel accurately captures "Attempts of Checkout" events for Google Pay and Apple Pay payment methods, allowing for detailed breakdowns in the event data. This improvement enhances the accuracy of checkout behavior tracking in MixPanel.

SIT-5251 Deployed

Send Tickets to Expired Items

This feature allows users to purchase tickets for an upcoming event and have them automatically sent to their Apple Wallet, which then displays the tickets under "Expired" items on August 2nd.

SIT-5357 Deployed

Sell Validated NFL Tickets

Our webstore now offers validated NFL tickets from authorized sources like Ticketmaster and Seatgeek, including primary tickets and resold inventory from partners such as Logitix. This integration enables us to become an official partner with the NFL and promote our tickets to their fanbase.

SIT-5246 Deployed

Add Ticket Details to Wallet

When adding an event to Apple Wallet, some essential details such as Event Time and Event Location may be cut off or missing. The feature aims to improve the user experience by displaying complete information during this process.

SIT-5079 Deployed

Show Time Zone Abbreviation

This feature updates the order view to display time zone abbreviations instead of offsets when available, ensuring consistency and clarity for users across different regions. This change simplifies international date and time displays in the US timezone.

SIT-4833 Deployed

Multiple Ticket Passes

This feature updates the Apple Wallet view in our POS system to display separate pages and QR codes for each ticket purchased, allowing scanners to accurately read and process multiple tickets. The updated system now generates unique QR codes for each ticket, improving the overall scanning experience.

SIT-7345 Deployed

Switch to New Prod Database

This feature updates all Business Object (BO) lambdas to use the new production database, and also changes the secret key and redeployes the lambdas. This ensures that all BO functionality is now running on the latest production environment.

SIT-7335 Deployed

Change DNS Records

This feature allows users to update their DNS records in the cloud, ensuring accurate domain name configuration and improved website performance.

SIT-7301 Deployed

Gap Analysis Tool

This feature compares two APIs, SITicket WS and BO LP API, to identify gaps in functionality and provide a comprehensive analysis for improvement. The goal is to assess the strengths and weaknesses of each API to inform future development decisions.

SIT-4460 Deployed

Transfer Tickets to Wallet

This feature allows users to instantly transfer their event tickets into their Apple Wallet, creating a digital pass that includes ticket details such as event name and type. The feature uses the PassKit API to generate and sign passes for each ticket, providing a seamless mobile payment experience.

SIT-4445 Deployed

Connect to Apple Wallet

This feature allows users to add their tickets to their Apple Wallet, providing a convenient way to store and access ticket information on their devices. By integrating with the Apple Wallet API, users can easily link their tickets to their digital wallet, making it easier to manage their event tickets on-the-go.

SIT-4449 Deployed

Connect to Apple Wallet

This feature adds an "Add to Apple Wallet" button to the My Tickets page, allowing users to easily connect their Apple Wallet and add passes to it. A new wallet modal is also displayed on click, providing a seamless experience for users to manage their passes.

SIT-4191 Deployed

Enable Subscription Button

The "Subscribe" feature on the Business Operations Library (BO LP) and Pricing pages is currently non-functional. A fix will be implemented to enable the subscription functionality on these pages.

SIT-3495 Deployed

Manage Multiple Tenant Settings

This feature update includes maintenance tasks to ensure the system's stability and performance for the year 2023. No specific changes or enhancements are documented in this story.

SIT-7302 Deployed

Automated Test Deployment

This feature allows users to automate test runs along with their deployments, ensuring that tests are executed consistently and pass/fail results are accurately reported. This integration enables seamless testing of automated workflows on every deployment cycle.

SIT-7333 Deployed

Live Environment Shutdown

This feature sunsets the old Live environment by removing outdated components, including ECS clusters, databases, Redis clusters, legacy frontend, and EFS storage, to make way for a more modern and efficient setup. The process requires approval from AC Phase 1 before proceeding with the removal of each component.

SIT-3077 Deployed

Cart Timer Auto Redirect

When the 15-minute cart timer expires on a checkout page, the user is automatically redirected to the event page they previously added tickets from, with a notification that their cart has expired. This feature helps users quickly find and re-add tickets to complete their purchase.

SIT-7298 Deployed

Automated Test Suite Execution

This feature automates the testing process for frontend builds by running an automated sanity test suite using Katalon and providing pass/fail notifications based on test results. If all tests pass, the build is deployed; if any fail, a log with output is accessible to engineers.

SIT-2160 Deployed

Automatic Inventory Reconciliation

The Webstore Maintenance feature ensures the reliability and performance of our online store by performing routine checks and updates to prevent technical issues. This feature helps maintain a smooth customer experience by keeping our webstore running smoothly and efficiently.

SIT-8580 Deployed

Move EFS Files to CDN

This feature moves all image files from the EFS directory to a single CDN, preserving their original folder structure to maintain relative paths. This allows for easy management of images and reduces the need to update top-level domains.

SIT-8574 Deployed

Add Price Details

This feature creates a new table called "t_price" to store pricing information. It allows users to manage and organize their prices in a structured way.

SIT-8617 Deployed

Event Data Retrieval from 3DDV

This feature enables event organizers to retrieve the correct venue configuration ID and layout for an upcoming event from 3DDV, allowing them to override the default venue ID set on the venue record. This integration provides more accurate and customizable event information.

SIT-8577 Deployed

Schedule Sp Event Price Update

This feature allows users to schedule a task in Airflow that runs the "sp_eventprice" function at regular intervals, enabling automated updates of event prices. This enables users to set specific times for these updates, rather than relying on manual execution.

SIT-8576 Deployed

Materialized View for Pricing

This feature creates a new materialized view called "t_price" that provides a pre-computed and optimized way to access pricing data, improving query performance. The "t_price" view can be used by users to quickly retrieve pricing information without having to execute complex queries.

SIT-8575 Deployed

Set Event Price Procedural Rules

This feature allows users to create and manage event prices for specific events. It provides a new procedure for setting and tracking event price information, enhancing the overall event management capabilities of the system.