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2025 In Review

All completed stories and features from 2025

2121
Stories Completed

SIT-12708 Deployed

Update Sales Rep on Payment

As an admin, you can now easily update the sales representative associated with a payment plan on the Summary Tab of the Payment Plans Detail page. This ensures that the correct sales rep receives attribution for the payment plan total and is recognized as the responsible party.

SIT-13833 Deployed

Unified Parameter Naming

This feature standardizes the naming convention for all Transport Group (TG) related parameters across SeatHQ and CatchAll systems. This ensures consistency in parameter names, making it easier to manage and understand data flows between these systems.

SIT-13784 Deployed

Express Checkout Error Handling

The Express Checkout feature now loads correctly when using Google Analytics (GA) events, resolving errors that previously prevented users from completing their purchases. This fix ensures a seamless shopping experience for customers who use GA to track their transactions.

SIT-13575 Deployed

Explicit Purchase Terms Disclosure

This feature updates the Express Checkout process to display specific disclosure language based on the type of ticket being purchased, ensuring users understand the terms of their purchase. When buying resale or secondary tickets, the checkout page will now explicitly state that tickets are sold on a final sale basis and are non-refundable.

SIT-13618 Deployed

Gotham Transaction Scaling

This feature increases the storage capacity of Gotham account credit transactions by storing their prices at 100 times the original value, reducing storage requirements. This allows for more efficient management and processing of large transaction datasets.

SIT-13444 Deployed

Gothan FC Whitelist Setup

52.3.58.12 and 54.161.197.5, which belong to Agilitek's Fan Data Platform and VPN services, respectively. This whitelist ensures that data transmitted between these IPs is protected by the Web Application Firewall (WAF).

SIT-13153 Deployed

View Seat Details

When selecting an item from List View on an Event page, users can view more details about the seat in Card View, including event information and a view-from-seat image that allows interaction. This feature enables fans to make informed purchasing decisions by easily switching between views.

SIT-13652 Deployed

Restore Customer Profile Visibility

The feature restores the visibility of a customer's profile in search results after it became inaccessible. This ensures that customers can find and view their profiles as expected.

SIT-13290 Deployed

Deployment Pipeline Setup

This feature creates a deployment pipeline for the new primary-list-codes-api, allowing users to easily manage different environments (QA, UAT, Prod) with automated package installations. The pipeline uses a dynamic version of the `@sitickets/primary-db` library based on the selected environment.

SIT-12479 Deployed

Restrict Customer Access

As an administrator, you can now apply a list code to a customer's profile to restrict their access to certain actions on their tickets, such as resale transfer, adding to wallet, or deferring payment. This feature allows admins to manually select a list code to apply to a customer's profile, providing more control over user permissions.

SIT-13292 Deployed

List Code Status API

This feature creates an API endpoint that allows authorized users to retrieve the current status of specific restrictions for a customer or inventory item, enabling them to determine active limitations on reselling, transferring, and viewing tickets. The endpoint supports GET requests to fetch list code statuses with optional filtering by customer ID and/or inventory ID.

SIT-12609 Deployed

Bot Protection Setup

This feature enables bot protection by creating a detailed rollout plan and synchronizing it with QA to ensure a smooth implementation process. It also provides an estimated effort for the entire bot protection initiative.

SIT-13906 Deployed

Set Default Auth Domain

This feature adds authentication settings for Lunatix pipelines, ensuring that the Auth0 domain "auth.sitickets.com" is included in all pipeline configurations (QA, UAT, and PROD).

SIT-9809 Deployed

Return Ticket Permissions

As a Business Operations Executive (BOE), you will be able to define who can return tickets for a customer, granting them permission to perform this action in the system. This feature enhances role-based access control and ensures that only authorized users can initiate returns on behalf of customers.

SIT-13767 Deployed

Remove Pending Invoice Payments

This feature removes pending invoice payments from active payment plans in production, ensuring accurate charges for any future transactions. The script checks the current invoice payment amount to ensure correct charging.

SIT-13639 Deployed

API Consolidation

The "Separate/Rename User Management API" feature reorganizes the user-management-api repository to better organize business logic, making it easier to manage and maintain. This includes separating unrelated features into dedicated APIs or consolidating them under a new name that accurately reflects their role.

SIT-13641 Deployed

Data Schema Layer

The "Core" repository has been renamed to better reflect its role as the schema/data layer. This change updates all relevant references to ensure clarity and consistency throughout the system.

SIT-12355 Deployed

Transfer Ticket Options

This feature designs user-friendly modals and emails for transferring tickets, including recall transfers, with the goal of simplifying the accept transfer process for primary tickets. The design will be optimized for both desktop and mobile browsers, mirroring the style of SI Tickets while adhering to Ticketmaster's guidelines.

SIT-9838 Deployed

Pay with Selected Method

When making a purchase through our platform, customers will be charged to their selected payment method using Adyen. This ensures accurate and secure transactions for both the customer and our system.

SIT-13428 Deployed

Cart Expiration Timer

This feature displays a countdown timer showing the time remaining before a customer's cart expires during Express Checkout, and alerts them with an error message when the timer reaches zero. When the timer expires, the customer's cart is automatically cleared.

SIT-13539 Deployed

Remove Adyen Graphic from Checkout

The "Remove Adyen graphic from bottom of primary event Express Checkout screen" feature removes an unwanted graphic at the bottom of the checkout page for primary events, making the page cleaner and less distracting. This change also ensures that Terms and Privacy links now correctly link to relevant SI Tickets pages.

SIT-13327 Deployed

Pay with Adyen on Mobile

The feature allows users to pay with Adyen on the mobile iOS app, enabling them to save and reuse their existing payment methods or add new ones. This enhancement improves the checkout experience on the iOS app by providing more convenient payment options.

SIT-13616 Deployed

Seat Circle Zoom

When viewing the 3DDV event page on a desktop device and zoomed in on the map, hovering over an individual seat will cause the circle indicating that seat to increase in size by up to 20%. This allows users to more easily visualize and identify specific seats.

SIT-13615 Deployed

Map Zoom and Tooltip Control

This feature adjusts the map's zoom level when showing seat level and hides section level tooltips on click. When manually zooming out to reveal sections, tooltips become visible again.

SIT-13164 Deployed

Section Map Viewfinder

When viewing a primary event page with 3D maps, fans can now see the Virtual Field Seat (VFS) layout above the seat listing for the selected section, helping them visualize their view before purchasing tickets. This feature enhances the fan's experience by providing a more accurate representation of what they'll see in that section.

SIT-12944 Deployed

Event Legend Guide

This feature adds a "Legend" menu to the 3D Venue Map on Event pages, allowing users to quickly understand the meaning behind different colors and icons represented on the map. By clicking the Legend menu, users can toggle between expanded and collapsed states, providing an easy-to-use visual reference guide for navigating the map.

SIT-13485 Deployed

Section Map Zoom

This feature allows users to select a section on the event map, which then zooms in to display available seats and updates the list view accordingly. By doing so, fans can make informed purchasing decisions based on seat availability within their preferred section.

SIT-12738 Deployed

Express Checkout Terms Display

This feature enables users to view and agree to event-specific terms and conditions for express checkout on primary events. The terms are displayed with a customizable label and link to the primary site's terms of service page.

SIT-12395 Deployed

Pay with Adyen on Mobile

The feature allows users to pay with Adyen on the mobile app, enabling them to select and save existing payment methods or add new ones for future transactions. This enhancement provides a seamless checkout experience on Android devices.

SIT-12951 Deployed

Seat Information Tooltip

When hovering over a seat on the seat map, fans will see a tooltip displaying 3D view of the venue from their chosen seat, as well as additional information about the seat. This feature aims to enhance the fan's experience by providing essential details before making a purchase decision.

SIT-13464 Deployed

Interactive Seat Map Filter

This feature allows fans to browse an interactive seat map for events, filtering by price, view, and accessibility options to easily select seats. The map displays available seats matching the user's filter criteria in blue, making it easier to choose seats based on their preferences.

SIT-12949 Deployed

Event Seat List View

This feature allows fans to view primary seats available for purchase at an event on a list within the Event page, with filters for quantity and price that update in real-time. The list is sorted by price from lowest to highest, with default quantities of 2 per seat.

SIT-12947 Deployed

Event Section Hover Tooltip

This feature enhances the event page experience by providing users with essential information about each section when they hover over it on desktop devices. The updated section tooltip now displays the section name, available ticket count, and lowest price of tickets, making it easier for fans to quickly access this information without having to click into the section.

SIT-12946 Deployed

Map Zoom Controls

This feature adds +/- controls to the map view, allowing users on desktop devices to easily zoom in and out of the venue layout. The zoom functionality is designed to stop at specific thresholds, ensuring that users can see the entire venue when zooming out and a specific seat level when zooming in.

SIT-12943 Deployed

Switch Between View Modes

On mobile devices, fans can now easily switch between viewing an event's map and list formats on their mobile browser, allowing them to choose the best way to select tickets. This feature provides a convenient toggle button for switching between Map and List views.

SIT-13486 Deployed

Map Style Updates

The 3DDV Map has been updated to match our overall styling, enhancing its visual consistency and alignment with other venue styles. This change improves the map's appearance and makes it more cohesive with our brand identity.

SIT-13854 Deployed

NFL Ticket Delivery Notification

This feature detects when an NFL delivery fails for a specific order and triggers a notification to the Slack channel. It also logs the issue and provides an order ID for further investigation.

SIT-13596 Deployed

Payment Confirmation Email Details

This feature improves the Payment Confirmation Email sent after successful auto-payments by correcting date formatting and providing more accurate payment information. The changes aim to provide clearer details about upcoming payments and remaining balances.

SIT-13876 Deployed

Secure Auth0 Data

To address a security vulnerability in our Single Sign-On (SSO) feature, we temporarily removed API functionality that returned sensitive data. This change ensures the protection of user information until a permanent fix can be implemented.

SIT-13659 Deployed

Edit Marketplace Account Fields

This feature introduces a feature flag to enable or disable email and phone number editing for marketplace users in their account settings, ensuring seamless syncing with SSO implementation. The flag allows administrators to temporarily disable these features to prevent potential issues with user accounts.

SIT-11775 Deployed

Secure User Authentication

This feature enables secure authentication for users to access their tickets on the SI platform, ensuring that only verified accounts are granted access. It allows partners to validate user identities using token validation, providing a seamless and secure experience within the app.

SIT-12205 Deployed

Register New User Through SI

As a partner developer, this feature allows users to register for an account using the SI account registration process, mirroring the experience found in the marketplace. Upon successful registration, users are redirected to their "My Tickets" page with an empty state.

SIT-11776 Deployed

Fan Profile Fetching

This feature allows partner developers to access and display specific fan information, including email, name, and phone number, on a dedicated profile page. The profile page also enables fans to update their contact details while maintaining the rest of their profile information as hidden for the MVP version.

SIT-12448 Deployed

Deep Link Login

This feature allows fans to access their account directly after purchasing an event series through a deep link in their email, bypassing the traditional login process and automatically redirecting them to their personalized account page.

SIT-11777 Deployed

Technical Documentation Hub

"As a partner developer, you can access a comprehensive technical documentation for our SDK, featuring step-by-step guides, code snippets, and examples to help you implement each feature. The document provides detailed explanations and working implementations on both iOS and Android platforms."

SIT-12449 Deployed

Reset Password via SSO

When a fan clicks "Forgot Password?", they are redirected to an Auth0 Universal Login password reset page where they can enter their email address associated with their account. The feature ensures seamless processing and delivery of the password reset request through Auth0's system.

SIT-12933 Deployed

Demo App Navigation Bar

This feature creates a sample app for demo and testing purposes, featuring a navigation bar with key pages including events, tickets, profile, and login functionality. The app allows users to log in, view their tickets, and access their profile with fan information.

SIT-12387 Deployed

Single Sign-On with Auth0

This feature allows fans with existing accounts to log in to the Marketplace using Auth0 Single Sign-On (SSO), while also requiring two-factor authentication (2FA) setup as a mandatory step. The login process maintains the same session time as before and redirects users without a phone number to enter their mobile number for 2FA verification.

SIT-12288 Deployed

Partner API Key Management

As a partner, you can use your own unique API keys to access and utilize our SDK functionalities. Invalid API keys will result in an error response from the SDK.

SIT-13376 Deployed

Pass Custom Values to Webview

This feature updates the iOS SDK to allow passing custom values into webview storage, enabling more flexible and secure data sharing between native and web applications.

SIT-13750 Deployed

Single Sign On Login Experience

This feature updates the login page within the SDK to remove legacy login options and instead focuses on Single Sign-On (SSO) integration with Auth0. The new design maintains consistency with the Figma flow and provides clear calls-to-action for signing in or up.

SIT-12388 Deployed

Two-Factor Authentication Setup

As a user, you can easily sign up for our marketplace by providing your email address and password, or linking your Google account. To add an extra layer of security, you'll also need to set up 2-factor authentication using your phone number during the registration process.

SIT-13375 Deployed

Pass Custom Values to WebView

This feature updates the Android SDK to securely store and retrieve custom values within a WebView, enhancing user experience by allowing for more flexible data management.

SIT-13462 Deployed

SSO Toggle Switch

This feature allows administrators to enable or disable Single Sign-On (SSO) flows for the application, providing an alternative legacy login option if needed. When enabled, SSO flows are active; when disabled, users are redirected to the legacy login page instead.

SIT-12346 Deployed

Partner-Specific Ticket View

This feature allows fans to view only their relevant tickets within partner apps, such as NYRB or Gotham FC, while still accessing all tickets from both teams through the marketplace. The update ensures that partner-specific tickets are displayed separately within the app's "My Tickets" section.

SIT-11774 Deployed

Retrieve Ticket Details

This feature allows partners to retrieve detailed ticket information for each event, enabling them to display full ticket details to fans. It also ensures seamless navigation between the tickets list page and checkout workflow using the sample app.

SIT-13213 Deployed

Change Loading Screen Options

This feature allows partner developers to customize the default loading screen displayed when using the SDK, providing more control over the user experience. The updated SDK will display custom loading screens after login and logout, as specified in the README documentation.

SIT-12451 Deployed

Two-Factor Account Setup

This feature requires all users to enable two-factor authentication (2FA) on their accounts as soon as they log in or sign up. Users will be automatically redirected to their account page after setting up 2FA and prompted to enter a verification code each time they log in.

SIT-13377 Deployed

Customizable Background Options

The updated FullScreenLoader in NextJS now allows users to customize the background color and image, enhancing the overall loading experience. This change provides more flexibility for developers to tailor their application's visual design.

SIT-12090 Deployed

Event Navigation and Ticket View

This feature allows users to view a list of upcoming events, which they can then click on to transition to an event page displaying tickets. The event page provides interactive features such as a seat map and zooming capabilities, making it easy for users to browse and select their tickets.

SIT-13491 Deployed

Single Sign-On Authentication

This feature allows partner developers to use the SDK to initiate Single Sign-On (SSO) authentication with Auth0, enabling fans to securely sign in or up for an SI account and access their tickets page. The feature follows the same authentication flow as the Marketplace, providing a seamless user experience.

SIT-11805 Deployed

Single Sign-On Authentication

This feature allows fans to securely sign up or log in to their SI account using the Auth0 SDK on Android devices, mirroring the same authentication flow used in the Marketplace. By integrating SSO authentication, users can easily access their tickets page after a successful login or account creation process.

SIT-13560 Deployed

IP-Based Access Control

This feature converts the prod-insight-api from an HTTP API to a REST API, enabling IP-based access control through AWS WAF and avoiding additional costs associated with CloudFront. This change allows for more secure and cost-effective integration with Web Application Firewall.

SIT-12540 Deployed

Generate AWS SDK Key

When creating a new partner, our system now generates a unique SDK key using AWS API keys for added security and authenticity. This ensures that each partner has a distinct and trustworthy identifier.

SIT-13619 Deployed

Google Tag Manager Integration

This feature integrates Google Tag Manager (GTM) with Gotham FC campaigns, allowing the partner to track their campaigns and send data to the correct GTM IDs. The integration follows a similar pattern to existing Facebook Meta pixel tracking, enabling seamless campaign monitoring and analysis.

SIT-11807 Deployed

Prevent Random Lambda Deployments

This feature fixes an issue where Next.js deployments were creating random lambda names, leading to increased cumulative size and potential storage issues. It now uses a fixed naming convention to deploy UI apps, preventing the creation of new lambda names and reducing storage usage.

SIT-13626 Deployed

Account Credit Update Logs

This feature allows users to view a log of customers who added account credits to their profiles, including the user's email address, credit amount, and update date. The log will show which users made the updates, providing visibility into auditability for customer profile changes.

SIT-13624 Deployed

Mark Plan as Paid

This feature ensures that when a customer pays their invoice in full through a transaction, their payment plan is correctly updated to reflect this, allowing for accurate tracking of payments. The issue was resolved by investigating why the plan wasn't marked paid in full despite account credits being used to make the payment.

SIT-12418 Deployed

Improved Customer Payment Plans

This feature enhances the Payment Plans tab within customer profiles by rearranging column headers and adding more information about payment plans, including plan type and auto-pay status. The changes aim to improve user experience and provide more clarity on payment details.

SIT-12249 Deployed

Download Invoice PDF

As an admin, you can now download a PDF version of the fan's invoice from the payment plan details page, allowing for easy sharing with customers. This feature displays all relevant invoice information in a downloadable PDF format.

SIT-13529 Deployed

Make Payment with Credit Card

When making a payment with a credit card on the BOE, users may encounter an error due to API issues. The feature aims to resolve these errors and provide a smoother payment experience for customers.

SIT-13296 Deployed

Create Invoices Instead of Payments

This feature refactors the setupPaymentPlan process to create invoices instead of individual payments, simplifying the billing process for customers. This change will enable more efficient management of payment plans and invoices in the marketplace.

SIT-12430 Deployed

Make Payment On Behalf

As an admin user, you can make a payment on behalf of a customer by opening the "Make Payment" modal, which displays the customer's details and current balance. The modal is only visible for active payment plans with remaining balances greater than zero, allowing admins to pay against these amounts.

SIT-12892 Deployed

Cancel and Refund Options

When an admin cancels a payment plan, they can choose to refund the amount to their account credits or move the inventory to either open inventory or a specific hold type. This feature allows admins to manage their inventory and refunds more efficiently within the Payment Plans UI.

SIT-13410 Deployed

Wire and Check Payment Option

When making a payment towards a payment plan, admins can now choose between wire transfer and check as payment options. This feature allows for more flexibility in handling large payments and ensures the chosen method is stored against the transaction tied to the invoice.

SIT-13245 Deployed

Split Payment Option

This feature re-architects payment plans to enable scaling and future feature additions, allowing customers to make payments with lower or higher amounts than their current invoice using either a single card or split cards. The updated system maintains existing functionality for adding lower or higher payments with single or split cards.

SIT-13872 Deployed

Review Environment Variables

This feature reviews and validates environment variables used by the tg-list service in both UAT and QA environments to ensure consistency and accuracy. It helps prevent errors caused by incorrect or outdated variable values.

SIT-13871 Deployed

Weekly Roadmap Tracker

This feature allows users to track and view the technology roadmap for their organization on a weekly basis, providing visibility into upcoming projects and initiatives. It enables teams to stay informed and aligned with the company's technology strategy.

SIT-13870 Deployed

Primary API Deployment Review

This feature reviews the successful deployment of primary customer API and primary holds API, ensuring that they are functioning correctly after deployment. The review process verifies that the APIs are accessible and providing expected results to users.

SIT-12238 Deployed

IP Whitelist Management

This feature secures Cogny's API Gateway by requiring only approved IP addresses to access the APIs, returning a 401 error for unauthorized attempts. The whitelisted IPs are limited to Cogny's own IP range and partners' designated IPs, ensuring secure access to the APIs.

SIT-13185 Deployed

View from Seat Option

The Express Checkout Marketplace feature will now display a view from seat image, similar to the Event Page, allowing users to better visualize their seating selection. This enhancement aims to provide a more accurate representation of available seats during checkout.

SIT-13788 Deployed

Correct Event Display

"Fixed an issue where events in production environments were displaying incorrectly, resolving the problem introduced by a recent deployment. The fix ensures accurate event display across all production environments."

SIT-13598 Deployed

Fast Checkout Stabilization

When using the Express Checkout feature on an iOS device in a web browser, the page may reload multiple times, causing users to lose their entered data. This issue is resolved with our latest update, ensuring a smoother and more reliable checkout experience.

SIT-13268 Deployed

Ticket Transfer History

When transferring tickets from one account to another, the system fails but still displays the transfer as complete in the original account. This issue prevents users from accurately tracking the status of ticket transfers.

SIT-13642 Deployed

Delete Unused Repositories

This feature removes outdated repository data, specifically deleting "roles and permissions" and "email automation" repositories to maintain system cleanliness and efficiency. This action helps prevent unnecessary storage and ensures the overall health of our repository management system.

SIT-13625 Deployed

Correct Ticket Amounts Displayed

This feature corrects the display of bought and paid amounts for NYRB customer zenithrealtynyc@yahoo.com, ensuring accurate values are shown. It also resolves an issue where active tickets are listed multiple times in the BOE's tickets view, displaying only unique active tickets as expected.

SIT-13828 Deployed

Configure Auth0 Integration

This feature enables Single Sign-On (SSO) authentication for users on both the User Acceptance Testing (UAT) and Production environments, allowing seamless access to applications.

SIT-13495 Deployed

Auth0 Log Streaming Integration

This feature allows users to stream Auth0 logs into Datadog, enabling the creation of a custom dashboard within Datadog for monitoring and analyzing Auth0 application logs. The integration ensures seamless log visibility and accessibility from both Auth0 and Datadog platforms.

SIT-13843 Deployed

Configure Auth0 Integration Settings

This feature allows users to configure their environment settings on the marketplace before integrating Auth0 authentication. This enables seamless setup and testing of Auth0 connections within the platform.

SIT-12335 Deployed

Update Button Styles

This feature updates the style of main action buttons across the Admin Console page, including border radius and text color. The changes apply to both tabs and forms, ensuring consistent branding throughout the interface.

SIT-12496 Deployed

Equalize Button Heights and Radius

This feature updates the styles on the Login and Reset Password flow to ensure consistency, including equalizing the height of buttons with their surrounding form fields. The "Continue" button now has a consistent 10px border radius across both screens.

SIT-12212 Deployed

Purchasing Account Modal Size

This feature adjusts the size of the "Bulk Add Credentials" modal when opening the Vendor dropdown, ensuring it displays fewer items and provides a better user experience. The change improves the layout and usability of this modal in the AC On Purchasing Accounts section.

SIT-11347 Deployed

New Session Creation

When a session expires on the login page, clicking "Continue" now creates a new session and logs the user in without displaying an error message. This improvement enhances the overall user experience by providing a seamless transition from expired to active sessions.

SIT-12723 Deployed

Loading Animation Visibility

This feature enhances the search functionality by ensuring that the loading animation is displayed before results are ready when filtering by venue. It also updates ticket group information forms to provide more accurate and streamlined options for users.

SIT-12859 Deployed

Seat Type Validation

When selecting "Odd/Even" as a seat type, users are prevented from adding tickets due to an error response. In contrast, setting the seat type to "Consecutive" allows ticket additions to proceed normally.

SIT-12514 Deployed

Button Styles for Modals

This feature updates the styling of buttons on Purchasing Accounts Edit & Delete modals, including the confirmation and cancel buttons, to improve their visual appearance. The changes enhance the overall user experience by making the buttons more readable and distinguishable from one another.

SIT-12160 Deployed

Edit Affiliate Screen Access

When clicking the "Edit Affiliate" button, the application crashes due to a client-side error caused by accessing a null value in the code. This prevents users from accessing the intended Edit Affiliate screen.

SIT-11354 Deployed

Recent Tickets to Top

The feature fixes an issue where new tickets were not displayed at the top of the preview list, causing the most recent entries to be buried at the bottom instead. This change ensures that new tickets are now prominently displayed first in the preview section.

SIT-11096 Deployed

Registered Email Dropdown

The feature aims to fix an issue with the email dropdown menu in the admin interface, allowing users to select from a list of registered emails or manually input new ones. Currently, clicking on the dropdown results in an infinite "Loading..." message without displaying any registered emails.

SIT-9475 Archived

Design Compose Variations

This feature adds three new design variations to the TicFlip product, allowing users to explore different styles and layouts. The additional compositions enable users to experiment with various color schemes, typography, and overall visual treatments.

SIT-13504 Deployed

Update Next Day Date

This feature updates payment schedules so that new dates are applied consistently, ensuring that all subsequent dates follow the same pattern as the original date added. The issue has been resolved to use the correct logic, applying the new date's day of the month to all following dates instead of adding 30 days.

SIT-12399 Deployed

Event Series Breakdown Report

This feature generates a detailed report that shows all plans sold for an event series, including seat information and pricing breakdowns, allowing partners to easily track sales data. The report provides insights into customer details, order types, and other relevant information by event series.

SIT-13592 BLOCKED

Hold Seat Error Handling

The "Seat Map" feature now resolves the issue where users encounter a 401 hold/seats error when trying to load the seat map. This fix allows users to view and select seats without encountering this error.

SIT-13809 Deployed

Invite Admin to Happnsnow Account

This feature grants Tyler Canton access to the happsnow account, allowing him to manage and utilize its features as needed. This change enables authorized personnel to securely use and interact with the happsnow platform.

SIT-13808 Deployed

Connect Issues to Business Intelligence

This feature enhances the integration between Airflow and Business Intelligence (BI) tools, allowing users to review issues related to data flow and communication in real-time. It provides a streamlined workflow for identifying and resolving connectivity problems, improving overall data quality and reliability.

SIT-13807 Deployed

Review Marketplace Issues

This feature allows users to review issues on the UAT marketplace before they are approved for production. It provides a centralized platform for stakeholders to review and provide feedback on issues before they move forward in the testing process.

SIT-13318 Deployed

Company Affiliates View

As a Super Admin, this feature allows you to view both Companies and Consignors on the "Company" tab, enabling differentiation between the two types of entities based on their affiliate type. This provides a clearer understanding of the organization structure in SeatHQ.

SIT-11315 In Progress

Submit Certification Request

The "Prepare and Submit Certification Request to MLB" feature allows users to generate and submit official certification requests to Major League Baseball (MLB) for verification of player eligibility. This streamlined process simplifies the certification process for teams and players alike.

SIT-12218 Design Review

Club-Specific API Credentials

This feature enables MLB teams to use club-specific credentials for API calls, allowing for more secure access to ticketing information. The implementation ensures scalability and security while meeting the new requirement of using unique credentials per primary source.

SIT-13537 Deployed

Auto Calculate Cart Total

This feature resolves issues with data sent to the Meta pixel tag when initiating checkout in Monster Truck Legends, ensuring accurate tracking and purchase monitoring for multiple ticket types and selections. The fix ensures that the correct grand total value is sent to the tag, enabling proper purchase tracking.

SIT-12118 Deployed

Fix Broken Email Links

This feature fixes broken links in the customer's first payment confirmation email, ensuring that customers can easily navigate to relevant information. The fix also involves identifying which system generated the email and locating the correct email being sent.

SIT-13776 Archived

Error-Free Ticket Purchase Experience

When trying to purchase tickets for an NFL event on sitickets.com, users may encounter a loading screen error due to a Stripe issue. Clearing cache and cookies resolves this issue, allowing users to successfully complete the ticket purchase.

SIT-13677 Deployed

Deploy to Environment

This feature allows users to create a pipeline and deploy it to the ticflip-tickets-api repository for the seathq.com environment, enabling automated testing and deployment of their code changes.

SIT-13378 Deployed

Session Token Auto Logout

This feature fixes an issue where expired session tokens cause users to be stuck on a partially loaded page instead of being redirected to the login screen. Now, when a user's session token expires, they will automatically be taken back to the login page.

SIT-13297 Deployed

Ticket Preview and Grouping

This feature allows consignors to preview their ticket information before confirming addition to SeatHQ, ensuring a consistent and accurate display of tickets related to the same event. The updated preview form groups all relevant tickets together and displays seat numbers accurately, regardless of whether they are consecutive or not.

SIT-12790 Deployed

Search by Email and Affiliate

This feature allows Super Admins to search for and select Purchasing Accounts by email or affiliate name when adding tickets on purchasing accounts. The dropdown list will now display the full account information, making it easier for Super Admins to find the correct account.

SIT-13664 Deployed

Create End-to-End Environment

This feature enables users to create a fully automated, end-to-end Terraform setup for SeatHQ, allowing them to spin up a new development environment with all necessary software configured and deployed. With this feature, users can easily create a test environment once the Terraform setup is implemented.

SIT-12076 Deployed

Replace Branding

The feature replaces the existing "TicFlip" logo with the new "SeatHQ" logo in the Welcome to TicFlip email, ensuring consistency across all branding elements. This change also updates any mentions of "TicFlip" to "SeatHQ".

SIT-10155 Deployed

Charge Penalties from Card on

As a Super Admin, this feature allows you to charge penalties directly from the Consigner's stored credit card on file, streamlining billing and payment processes. The tool provides filters by company and order status, enabling efficient management of consignor payments.

SIT-13345 Deployed

Sales Filter Builder

The Sales page now allows users to easily filter search results by date, product category, or other column headers, providing a more streamlined experience for finding specific sales data. This feature enables users to quickly narrow down their search without making additional backend calls.

SIT-13497 Deployed

Show Company Names in Grid

The feature ensures that the Consignor column in the Purchasing Accounts grid displays company names instead of primary user names. This improvement enhances the usability and clarity of the page for users to easily identify consignors.

SIT-13259 Deployed

Event Search Upgrade

This feature updates the event search screen to improve its design consistency with the overall UI, ensuring that all returned events can be used to add TGs. The updated screen will display all eligible events with unique TN IDs.

SIT-13171 Deployed

Hide Purchase Order Screen

This feature removes the "Purchase Orders" screen and related UI elements from the system, making them inaccessible through the user interface and URL. The goal is to create a more streamlined experience for users, while still allowing for future redevelopment of the Purchase Orders functionality.

SIT-13433 Deployed

Set Selling Price

This feature simplifies the pricing process for SeatHQ users by removing unnecessary options and allowing them to easily set a single selling price for their tickets. The updated "Change Price" modal now saves the selected price as the selling price with a success or failure toast message notification.

SIT-13280 Deployed

Select Purchasing Account

When adding tickets to an event, users can now select their associated purchasing account from the dropdown list. This update ensures consistency with SeatHQ's UI styles and provides a clear format for displaying purchasing account information.

SIT-13675 Deployed

Deploy Pipeline to Environment

This feature allows users to create and deploy a new pipeline for the ticflip-email-api project on the seathq.com environment in the DEV stage. The pipeline can be used to automate testing and deployment of code changes for this specific repository.

SIT-13797 Deployed

Review and Disconnect Airflow Connections

This feature allows users to review and manage Airflow connections, ensuring data integrity and security. It provides a centralized platform for reviewing and updating connection settings, enabling more efficient data management.

SIT-13796 Deployed

Clone AI Infrastructure

This feature allows users to create a duplicate of their existing AI infrastructure, enabling them to easily experiment with new configurations and test changes without affecting the original setup. This cloned infrastructure is then linked to an open search AI repository, making it easier to manage and analyze AI-driven data.

SIT-13757 Deployed

Reset Amazon Web Services Account

This feature allows users to reset their AWS account credentials, providing an additional layer of security and peace of mind. By clicking the "Reset" button, users can generate new access keys and regain control over their account.

SIT-13795 Deployed

Onboard New Partners

This feature allows users to configure their Sean credentials and automate the onboarding process for new users. By completing this setup, users can easily onboard new team members or guests with pre-configured access settings.

SIT-13792 Deployed

Sales Rep Mapping Update

This feature updates the mapping between Sales Representatives and customers in New York Regional Box Office (NYRB) to ensure accurate customer assignments. The updated mapping will be reviewed with Alex to confirm backend alignment and accuracy.

SIT-13679 Deployed

Deploy Pipeline with Infrastructure Mapping

This feature allows users to create a new pipeline for their repository, ticflip-usermanagement-api, and automatically deploys it to the dev environment on seathq.com. Additionally, it maps the infrastructure API, ensuring seamless integration with other services.

SIT-13683 Deployed

Configure Cloudflare Subdomains

This feature sets up DEV subdomains on seathq.com, creating necessary Cloudflare and AWS certificates for use with Application Load Balancers (ALBs) and CloudFront configurations.

SIT-12813 Deployed

Retry Failed or Pending Invoices

This feature improves the autopay process by automatically retrying any pending or failed invoices to prevent them from being lost. It also disables notifications to customers when an invoice fails, reducing unnecessary notification bombardment.

SIT-12805 Deployed

Partner Account Creation

The "Create Partner" feature has been updated to resolve an issue causing a 500 Internal Server Error when attempting to create a new partner. This fix ensures that users can successfully create partners without encountering errors.

SIT-12568 Deployed

Classes Tab on Price Templates

This feature adds a "Classes" tab to the price templates page, allowing admins to easily access and manage their classes. The new tab displays a list of classes with sortable names, truncating long descriptions with ellipses and displaying full values on hover, along with a view button for each class.

SIT-12547 Deployed

Ticket Type Management

As an admin, this feature adds a "Ticket Types" tab to the Price Templates page, allowing easy access to ticket types and their associated details. The tab features a sortable table with columns for ID, category, type, and description, with truncation and tooltip functionality for long text values.

SIT-12559 Deployed

Edit Ticket Type

As an admin, you can now edit ticket types by clicking on the "Edit" button in the Ticket Types table, which opens a centered modal window with pre-populated fields. The modal allows for easy editing of category, title, and description while maintaining focus trap and keyboard navigation.

SIT-12548 Deployed

Create New Ticket Type

As an admin user, you can create new ticket types that save to your list of available options. This feature allows you to add custom categories and descriptions for different types of tickets, making it easier to manage your ticket templates.

SIT-13429 Deployed

Search Customer Input Field

The Seat Manager feature allows administrators to add customers to a hold by searching for them from a dropdown list. This functionality enables easy management of customer information and ensures that the customer selection remains stable after creating or clearing a hold.

SIT-13431 Deployed

Price Template Toggle

This feature enhances the Price Templates page by adding a roles-based permission system, allowing authorized users to view and access price templates. The new feature includes a toggle for viewing price templates and improved navigation to ensure secure access.

SIT-13665 Deployed

Weekly Auto Payment Retry

This feature updates the auto-payment retry cronjob to run weekly at 4pm on Fridays, ensuring timely retries for payment plans with outstanding payments that are past due and have an active card. The update aims to improve the reliability of automatic payment processing.

SIT-13588 Deployed

Ticket Type Categories

This feature allows administrators to view and manage ticket type categories, including creating new categories with optional descriptions. Users can browse a list of existing categories on page load and create new ones by clicking a "create" button that opens a modal for inputting category details.

SIT-12791 Deployed

Meta Tracking Pixel Validation

This feature resolves an issue where incorrect Meta tracking pixels were being displayed on Monster X Tour, causing campaign activity to be misattributed to other partner campaigns. It ensures accurate tracking and attribution for customer order pages.

SIT-12571 Deployed

Create Class Modal

As an admin user, you can now create new classes directly from the Classes tab by clicking "Add Class", which opens a centered modal window with required fields for entering class details. The modal includes features such as focus trapping, escape key closure, and background inertness to ensure a seamless creation experience.

SIT-12440 Deployed

Refund Customer Account

This feature allows Box Office users to view refund transactions with the customer's webstore user ID instead of their non-existent Box Office user ID, ensuring accurate information and resolving an existing data mismatch. This change improves the accuracy of refund transaction listings for customers.

SIT-12573 Deployed

Manage Class Permissions

As an admin, you can set permissions to control access to price classes, allowing authorized users to view and manage them while restricting others from accessing or creating class content. This feature enables fine-grained control over class management, ensuring sensitive information is protected.

SIT-13597 Deployed

Seating Chart Loading

The feature resolves an issue where the Event/Event Series map would fail to load due to a TypeError, preventing users from viewing event information. This fix ensures that the map loads correctly and provides access to event details.

SIT-6297 Deployed

Allow Recalled Ticket Addition

When a ticket is recalled after being transferred to another user, they should not be able to add it to their wallet. However, users who received the initial transfer can still add the ticket to their wallet via the original confirmation email.

SIT-12729 Deployed

Event Tiers Management

This feature allows administrators to manage event tiers directly within pricing templates, enabling them to view, edit, and create new event tiers with detailed information. The Event Tiers tab provides a list of all event tiers in the account, along with options to view or create new ones.

SIT-13756 Deployed

Automated SDLC Approval Workflow

This feature requires all teams to follow the Software Development Life Cycle (SDLC) process when working on projects, ensuring consistency and quality across the organization. The mandatory updates will help streamline processes and improve overall project management.

SIT-9834 Deployed

Add New Payment Method

As a user, you can now add a payment method when checking out on our platform if Adyen is configured as the payment processor. This allows customers to easily save and reuse their payment information for future transactions.

SIT-9836 Deployed

Remove Saved Payment Methods

As a customer, you can now delete saved payment methods when Adyen is configured as the payment processor. This allows you to remove a previously stored payment card from your account and update your payment information.

SIT-11629 Deployed

Payment Processor Switcher

This feature allows merchants to easily switch between using Adyen or Stripe as their payment processor for Express Checkout, enabling more flexibility in their online checkout experience. By toggling a feature flag, merchants can quickly test and deploy different payment processors without requiring manual configuration changes.

SIT-12314 Deployed

Express Checkout Trigger

When a user clicks "Checkout" on the primary event page, the feature sends a message to the parent app, triggering a navigation to an express checkout page. This allows users to proceed directly to checkout without leaving the event page.

SIT-12315 Deployed

Primary Event Data Fetch

When a user checks out on the Express Checkout page, it will verify if they're purchasing tickets for a primary event and then retrieve additional information needed from an external API. This information is used to enhance the checkout experience with relevant details about the primary event.

SIT-12316 Deployed

Express Checkout Pricing Summary

The Express Checkout feature now displays cart totals and event information, including ticket prices, convenience fees, and processing fees, for primary events. This updated section provides a seamless checkout experience with essential pricing details.

SIT-12318 Deployed

Adyen Payment Processing

This feature integrates Adyen as the primary payment gateway for ticket purchases, ensuring seamless payment processing and accurate ticket display in My Tickets. When Adyen is configured, users will see matching payment details on the checkout page and their tickets will be correctly displayed after a successful purchase.

SIT-12737 Deployed

Express Cart Item Details

The Express Checkout Cart Items Section now displays essential information in a clear format, including event details, seating information, and pricing for GA tickets. This update provides a more organized and user-friendly experience for customers during the checkout process.

SIT-13330 Deployed

Express Checkout Toggle

This feature introduces a new feature flag that allows users to toggle the "Checkout" button on event pages between regular checkout and express checkout. The feature flag will replace the existing one for Adyen or Stripe within Express Checkout, providing more flexibility in checkout options.

SIT-13081 Deployed

Real-time 3D Map Updates

This feature allows fans to load real-time updates of 3D venue maps with primary event inventory information, including available seats and pricing details. The map is updated via a WebSocket connection, ensuring that the most current information is displayed.

SIT-12994 Deployed

Express Checkout Continuity

The Express Checkout feature has been updated to resolve issues encountered during testing, ensuring users can seamlessly navigate between the checkout process and their cart without being redirected to other pages. These changes improve the overall shopping experience by maintaining the express checkout flow when switching between the checkout page and home page.

SIT-13017 Deployed

Gotham FC Marketing Tracking

This feature enables Gotham FC's marketing tracking on their event pages within our platform, allowing them to monitor fan engagement and behavior. It also integrates the Meta Pixel to track specific actions, such as adding seats to cart, for more accurate analytics.

SIT-13733 Deployed

Grant Access to Service Catalog

This feature allows users to grant access to the Service Catalog, enabling them to manage and share resources with others. It provides a way for administrators to control who can view and interact with the Service Catalog.

SIT-13704 Deployed

Resolve Pipeline Disruptions

This feature resolves an issue with the primary price template API in the repository, ensuring stable and accurate pricing data. The fix improves the overall performance of the pipeline.

SIT-13627 Deployed

Correct Transaction Amount

This feature updates the transaction amount for a specific customer email address ($81.60 to $8,160.01) to correct an error made previously. The change is applied in the database and reverses a previous reduction of 100X.

SIT-13014 Deployed

Update Plan Status History

This feature updates the "Plans Sold" field to reflect real-time changes in plan sales, ensuring that accurate and up-to-date information is displayed for customers and stakeholders. It also enables automated workflows based on this updated data.

SIT-13617 Deployed

Zero Out Customer Credit Balances

This feature reduces the account credit balance of specific customers to $0 in the New York Red Bull account, ensuring accurate and up-to-date balances for future transactions. The update affects six customer accounts held by George Kent, Kenneth Nicoll, Eric Campione, Brian Uhlman, Paul Harris, and Marga.

SIT-13699 Deployed

Grant Alex Access to Temp

This feature grants Alex permission to create temporary tables on the production environment. This allows authorized users to temporarily store and manage data without affecting live production environments.

SIT-13698 Deployed

Add Resale User Access

This feature grants Paul Oliva access to the Resale Schema, allowing him to manage and update the schema as needed. This change enables more efficient collaboration and data management within the team.

SIT-13697 Deployed

Pause API Development Issue

This feature temporarily disables the primary customer API during development to prevent potential issues and ensure stability. This pause allows developers to work on updates without affecting production data or causing disruptions to customers.

SIT-13696 Deployed

Terraform Deployment Assistant

This feature allows users to schedule a meeting with Jose to discuss the deployment of TicFlip using Terraform. The meeting will provide an opportunity for Jose to review and guide on the deployment process.

SIT-13695 Deployed

Internal App Builder

This feature creates internal applications within the database to meet specific requirements, enabling users to access and manage data more efficiently. The new features provide improved functionality and streamlined workflow for internal app usage.

SIT-13611 Deployed

Failed Delivery Notifications

When an order fails to deliver due to issues with the NFL product, this feature will trigger an alert and notify users through Slack. It also logs the failed delivery details for further investigation and analysis.

SIT-13684 Deployed

Debug Issue Resolution Tool

This feature resolves an issue with the primary user on our UAT environment, allowing for improved debugging and troubleshooting capabilities. The fix enables more accurate error identification and resolution in our testing environment.

SIT-13678 Deployed

Debug Primary API Events

This feature resolves issues with debugging primary API events, ensuring accurate testing and quality assurance. It improves the reliability of our application's core functionality.

SIT-13676 Deployed

Manage Environment Variables

This feature resolves issues with the portal UI deployment and adds new environment variables to the QA environment. It ensures seamless functionality and configuration for users in the quality assurance phase.

SIT-13674 Deployed

Manage User Permissions

This feature allows users to review and approve permissions for specific individuals or roles. It provides an added layer of security and control over access to sensitive information and resources within the system.

SIT-11257 Archived

Create Manual Event Reservations

As a Business Operations Executive (BOE), you can now manually create event reservations for customers, allowing for more flexibility and control in managing events. This feature enables BOEs to take ownership of creating reservations, rather than relying solely on automated processes.

SIT-11267 Deployed

Delete Stuck Section

The feature fixes an issue with the North Bay Battalion map in Boart Longyear Memorial Gardens, where the word "section" was stuck and needed to be removed. This update improves the accuracy of the map display.

SIT-12649 Deployed

Printable Ticket Layout Fix

The ticket print format has been updated to ensure that the QR code is correctly positioned on printed tickets, allowing box office staff to easily scan and verify them. This change improves the overall printing experience for tickets.

SIT-13653 Deployed

Troubleshoot Network Issues

This feature allows users to review and troubleshoot issues with the Airflow service, enabling them to quickly identify and resolve problems affecting their workflows. It provides a centralized platform for monitoring and resolving network-related issues related to Airflow.

SIT-13654 Deployed

Invite Collaborator

This feature grants authorized users access to the system's infrastructure, allowing them to manage and monitor it more efficiently. It enables collaboration with external partners, such as Matt Moran, by providing secure entry points for their teams.

SIT-13655 Deployed

Share Dev Credentials

This feature allows users to securely share development credentials with the "happsnow" team member, enabling collaboration and streamlined access to necessary information. It provides a safe and controlled way for developers to share sensitive data with authorized personnel.

SIT-13258 Deployed

Update Consignor TG Form

This feature updates the TG form to display consistent styles and functionality, allowing consignors to easily input their Total Goods information. The changes include applying patches to previously unmet ACs and displaying total amounts for Cost, Face Value, and Wholesale Price fields.

SIT-13117 Deployed

Email Validation for Purchasing Accounts

This feature enhances purchasing account management by requiring users to enter valid email addresses instead of usernames, providing an additional layer of security against potential fraud. The change includes front-end and back-end validation for the "Email" input field on both the demo page and CSV upload feature.

SIT-8797 Deployed

User Onboarding Tool

This feature allows Super Admins to streamline the onboarding process for new users by providing a centralized tool to manage user access and permissions across multiple systems. The tool enables automated workflows for efficient user setup and reduces manual intervention required for current onboarding processes.

SIT-13469 Deployed

Define S3 and Next URLs

This feature ensures that the base URL for Amazon S3 and Next.js are securely stored in the secret store, protecting sensitive information from unauthorized access. This update enhances the application's security by using environment variables to manage these settings.

SIT-13441 Deployed

Sign W-9 Documents Digitally

As a Consignor, you can now complete and sign W8-BEN or W-9 tax documents electronically through Docusign. This feature allows users to easily access and sign required tax forms, streamlining the process for both parties.

SIT-12936 Deployed

Standardized Pagination Across Tabs

This feature standardizes pagination behavior across all admin console tabs, ensuring consistent table sizes and settings to improve user experience. All admin panels now share the same default table size and pagination settings, making it easier for users to navigate and manage data.

SIT-12141 Deployed

Update Domain DNS Records

TicFlip's DNS records have been updated to point to the new domain seathq.com, ensuring consistency across all environments. This change was made as part of routine maintenance and is now live in all development settings.

SIT-11352 Deployed

Clipboard Password Alert

When you copy the password from the login screen, a notification will appear on the screen reminding you not to share sensitive information. This feature aims to educate users about the risks of sharing passwords with others.

SIT-10482 Deployed

Filter by Creation Date

This feature allows users to easily view sales by their creation date, with a new column added to the Sales grid for filtering. Users can now select a time period using the "Filter by Time Period" option on the quick filters, which will display sales based on their creation date rather than event date.

SIT-10580 Deployed

Ticket Sales Notification

This feature sets up an automatic email template that sends a notification when tickets are sold, using a backend trigger that connects to the CatchAll webhook. When a sale is detected, the system will send an email with a personalized message and order number.

SIT-10579 Deployed

First-Time Buyer Payment Status Update

This feature sends an automated email to customers when they make their first purchase, confirming their payment status. It triggers automatically based on the customer's first sale in the system.

SIT-10454 Deployed

First Sale Notification

When a customer makes their first purchase, an automated sales email is triggered with a congratulatory message, ensuring a seamless onboarding experience for new customers. The email template is designed to match the company's brand style, as specified in Figma.

SIT-10576 Deployed

Weekly Sales Report

This feature sends a weekly sales email to customers on Mondays between 9am and 9am, summarizing their sales performance for the previous week. The email is automatically generated based on the company's sales data.

SIT-9605 Deployed

Automatic Email Notifications

As a user of TicFlip, you will receive automatic email notifications when certain actions occur, such as creating a purchase order or being added to the inventory management system. These notifications will be triggered automatically and sent via email, providing real-time updates on your activity within the platform.

SIT-9606 Deployed

Configure User Email Notifications

As a TicFlip user, you can now customize which email notifications you receive on the Email Settings page. A simple and intuitive interface allows you to enable or disable individual email templates for your account.

SIT-11674 Deployed

Send TGs to CatchAll After

This feature ensures that when a wholesale price is set to 0, automated notifications (TGs) are added to the system and purchase orders (POs) are generated, but not sent to a "CatchAll" group until they have a priority assigned. This prevents unnecessary notifications from being sent when no price information is available.

SIT-12077 Deployed

Replace Branding in Emails

The "Order Cancelled" email now features the new SeatHQ logo, replacing the previous TicFlip logo. All references to "TicFlip" have been updated to use the new SeatHQ branding.

SIT-12068 Deployed

Replace TicFlip Logo

The feature updates all email templates used by TicFlip to display the new SeatHQ logo instead of the old TicFlip logo. This change ensures consistency and accuracy in branding across all emails sent by TicFlip.

SIT-13471 Deployed

Manage Seed Production Databases

This feature enables the creation of a new production database for seeding purposes. It allows users to easily set up and populate their production environment with initial data.

SIT-13621 Deployed

Review User Access

This feature allows users to review and manage Matt Moran's access to GitHub credentials, ensuring secure and controlled access to sensitive information. It provides an additional layer of security for GitHub repositories.

SIT-13620 Deployed

Resolve VPN Connection Issues

This feature allows users to review and troubleshoot OpenVPN connection issues, providing a simplified process for resolving common problems. It enables users to identify and resolve connectivity issues more efficiently.

SIT-11345 Deployed

Session Timeout Reminder

This feature extends the default user session and token authorization times to prevent inactive sessions from expiring prematurely. When a user's session is near expiration, a confirmation modal will be displayed with a countdown timer to ensure the user is still active before session termination.

SIT-9318 Deployed

Password Recovery Tool

This feature allows users to recover their forgotten passwords by clicking "Forgot Password?" on the login screen, which sends a password recovery email that can be used to reset their account. The email integrates with an API to facilitate the password recovery process.

SIT-13470 Deployed

Add Domain to Services

This feature ensures that other TicFlip services receive unique domain names and are securely stored in the Frontend (FE) secrets, enhancing overall security and integrity.

SIT-12745 Deployed

Payment Plan Timeline Correction

This feature corrects the display order of payment dates on transaction payment plans, ensuring they are presented in chronological order for easier understanding and navigation.

SIT-8815 Deployed

International Address Support

This feature allows users to enter venue location addresses with non-numeric zip codes, such as "RH60NP", which is commonly used in international locations. This update supports a wider range of address formats, making it easier for users to input and manage venue information.

SIT-11179 Deployed

Future-Proofed Payment Dates

Editing the payment due date in the finance tab of a customer profile cannot be done with a date earlier than the current due date, which is automatically set as a future date. This restriction ensures that payments are scheduled for a time when they can actually be made.

SIT-13236 Deployed

Real-Time Adyen Log Insights

This feature improves the visibility of Adyen logs in Datadog, enabling real-time monitoring and issue identification to prevent potential problems from impacting customers. This allows for proactive problem-solving rather than reactive fixes.

SIT-12341 Deployed

Database Event Pricing Management

This feature allows administrators to approve and design the database for changes related to ticket price structures in events. It enables the resale of tickets with customized pricing rules and restrictions.

SIT-9100 Deployed

My Listings Dashboard

As a customer, you can now access your resale listings by clicking on the "My Listings" button in your account. This feature allows you to view and manage both unsold and sold listings under one convenient location.

SIT-13161 Deployed

Show Image Size Guidelines

This feature adds guidance to the image upload process for event creation, providing clear dimensions and file type requirements for banner and square images. Users will now receive helpful hints before uploading, reducing confusion and errors.

SIT-9101 Deployed

Active Listings Filter

The "My Listings Page" feature allows users to view and manage their active listings in one place. This new tab provides a streamlined experience for sellers to track and update their listings on the resale platform.

SIT-6271 Deployed

Correct Social Media Post

This feature updates the suggested text for social media posts to improve clarity and readability. The change corrects a typo in placeholder text, ensuring accurate information is displayed to users.

SIT-13526 Deployed

Create Event with GA Ticket

When creating an event in the BOE, users will experience a fatal error due to an uninitialized property. This issue causes the system to redirect to an error page upon event creation.

SIT-13328 Deployed

Resale Button and Listing Management

This feature introduces a new way to manage resale-related features through a feature flag, allowing users to easily toggle the display of resale buttons and listings on their account pages. The feature flag will wrap all resale features, including the resale button on My Listings tab under MyAccount > MyTickets.

SIT-13207 Deployed

Display Absorbed Fees

This feature updates the display of ticket prices on Event Pages to accurately reflect convenience fees, ensuring compliance with FTC regulations and providing customers with transparent pricing information. When Absorbed Fees are enabled, the total price will now include these additional costs.

SIT-13447 Deployed

Monthly Payment Setup Fix

When Gotham customers select a monthly plan, the system should automatically charge the full plan amount upfront, rather than offering an installment plan. This change aims to prevent overcharging for monthly plans.

SIT-12553 Deployed

Phone Number Validation Error

This feature improves the marketplace registration process by displaying a clear error message when a user attempts to create an account with a phone number that is already in use. The updated message will help prevent incorrect registrations and reduce errors in production.

SIT-12114 Deployed

Click Access Invoice Securely

When clicking "Access my Invoice" in a confirmation email after signing up for a season ticket reservation, the feature redirects users to an unexpected page before loading their unpaid invoice. The goal is to improve the user experience by reducing the delay and immediately navigating to the invoice upon successful login credentials entry.

SIT-6269 Deployed

Add Domain to Hyperlink

This feature enhances the "About Event" section on event pages by automatically adding the domain before the event link, making it easier for users to access the event.

SIT-6267 Deployed

Apply Bold Text Styling

The "About Event" page now correctly applies bold styling to relevant text. This fix ensures that event information is displayed in a clear and visually appealing manner.

SIT-9096 Deployed

Sell Tickets from My Tickets

As a customer, you can now easily sell tickets from your "My Tickets" section to other fans through a simple and intuitive modal window. The feature allows eligible customers to list their tickets for resale, making it easy to buy and sell tickets with each other.

SIT-9095 Deployed

Sell Tickets on My Tickets

This feature adds a "Sell Tickets" button on the My Tickets page for primary events, allowing users to easily list their tickets for resale. The button is disabled if the event has started or all available tickets have been listed, and displays an error message if attempted after the event begins.

SIT-9098 Deployed

Sell with Options

sell tickets through regular consignment or accept an immediate "Buy It Now" offer. The "Buy It Now" option displays a calculated price based on current market conditions, approximately 25% below market value.

SIT-12769 Deployed

Split Ticket Allocation

This feature allows resellers to manage split inventory situations when putting tickets up for resale, ensuring that tickets are distributed fairly and according to set rules. This helps prevent stranded tickets and gives resellers more control over their sales process.

SIT-13458 Deployed

Seat Hold Type Updates

This feature updates the seat map on the purchase screen and Boe Fan Facing Map in real-time when an admin applies a new hold type to a seat. Changes are reflected immediately after the "Apply Changes" button is selected.

SIT-12886 Deployed

Partner Profile Loading Issue

This feature resolves an issue where logging out and back in doesn't allow access to customer profiles for certain partners, including USA Table Tennis and others. It enables users to view customer profiles for all partners after previously failing to do so even after a logout/login cycle.

SIT-11991 Deployed

Update Resale Listing Price

As a reseller, you can now easily update the price of an active resale listing by selecting the 'Update Price' option. This feature prompts the user to enter a new price, which is then validated and displayed in a success modal with confirmation that the change has been successfully applied.

SIT-11993 Deployed

Delete Resale Listing

As a reseller, you can now easily delete an active resale listing by selecting the "Delete Listing" option. This feature prompts for the price of the listing before deletion and displays details of the deleted listing in a success modal.

SIT-13336 Deployed

Multiple Seat Reservations

When a payment fails for an event ticket, the system should prevent multiple reservations from being created for the same seat. This feature aims to resolve the issue where seats are incorrectly tied to multiple failed payments and remain available for sale on the event series map.

SIT-13334 Deployed

Monthly Payment Plan Display

This feature allows BOE administrators to view the correct information about monthly payment plans, ensuring accurate records and reducing errors in customer finance data. The update displays monthly payment plans as "Single" on the surface, while providing detailed information within the Finance tab.

SIT-13498 Deployed

Error-Free Event Access

When accessing event sales for certain partner organizations, users may encounter a 500 error. This issue is expected to be resolved soon for upcoming events, including the Chattanooga Strike, Capital City Islanders, and others.

SIT-12045 Deployed

Active Ticket Group Listings

The "My Listings" page allows users to view and manage their active listings, including event details, ticket information, and broadcast status. This feature enables users to easily access and organize their listings in one place.

SIT-12291 Deployed

Store Shopper Reference Correctly

This feature resolves an issue with Adyen transactions, ensuring that shopper names and emails are correctly stored in the system as part of the shopper reference. Previously, this information was not being populated consistently, leading to incorrect shopper references.

SIT-6293 Deployed

Apply Purchase Data Limitations

The updated Cart Page feature now disables the "Apply" button for promotional codes and donation amounts after a purchase has been completed, ensuring that users cannot enter new values. This change prevents any further changes to these fields once a transaction is finalized.

SIT-6291 Deployed

Donation Value Validation

The updated cart page now clearly indicates when a user attempts to add an invalid or non-numeric donation value, preventing them from applying it and ensuring transparency throughout the checkout process.

SIT-12928 Deployed

Split Payment Options

This feature updates the database schema to support split payment for tickets and bank account details in resale listings, allowing users to store and manage different payment methods for each transaction. The changes include new tables to track payout methods and updated fields to store relevant information.

SIT-12929 Deployed

Add Bank Accounts

This feature updates our APIs to provide more detailed information about ticket prices and payment methods, allowing users to access their individual ticket prices and bank account details. It also introduces new APIs for adding and managing bank account details associated with debit cards.

SIT-13425 Deployed

Validate Payment Processor

This feature resolves an error in the BOE Transactions tab that prevented users from accessing certain data due to an unexpected value exception. The fix allows for proper processing of transactions and ensures accurate display of results.

SIT-12930 Deployed

Ticket Pricing Settings

This feature updates the user interface to reflect changes in the resale design, including a new take price display for individual tickets and improved payment method listing. It also adds functionality to add bank account details and tax status based on payout calculations.

SIT-12499 Deployed

Soft Delete Reservations

This feature introduces a "soft delete" functionality for reservations, which marks them as inactive rather than permanently deleting them from the database. This change ensures that deleted reservations can still be accessed through filters and updates associated with them without completely removing their data.

SIT-13389 Deployed

Show Reservations on Marketplace

This feature resolves an issue where new reservations were not appearing on the Marketplace under "Invoices > Unpaid" due to a mismatch in the table being searched. It ensures that reservations are correctly displayed by resolving the incorrect column search in the database.

SIT-13300 Deployed

Create Hold Types

The Seat Manager feature allows administrators to create and manage hold types, including updating existing holds, removing holds from seats, and assigning customers. This functionality enables efficient management of seat reservations without requiring mandatory customer selection on add-hold actions.

SIT-9835 Deployed

Retrieve Saved Payment Methods

When using Adyen as the payment processor, customers can easily retrieve and select their previously saved payment methods during the checkout process. This feature simplifies the payment experience for repeat customers who have already set up their payment information with Adyen.

SIT-9159 Deployed

Set Ticket Price Limit

Admins can now set a maximum resale price limit for tickets at an event, allowing them to restrict ticket sales based on price category. This feature adds a "Max Resale Price" field to each ticket type, making it easier to manage resale prices and ensure fair pricing for all attendees.

SIT-9158 Deployed

Enable Event Resale

This feature adds a toggle to enable resale for events, allowing users to confirm resale by entering "resale" and setting a maximum resale price per ticket type. When enabled, this feature also makes the Max Resale Price field visible and editable for each ticket type.

SIT-9154 Deployed

Past Sales History

As a reseller, this feature allows you to easily view your past sales in one place, with a dedicated Sales tab within the 'My Listings' screen. This tab displays all completed transactions, including event details, ticket information, and payout amounts for each sale.

SIT-13073 Deployed

List Resale Ticket

When trying to sell a ticket in the marketplace, users are currently met with an error message resulting in a 500 status code. This feature aims to resolve this issue by improving the functionality of listing tickets for resale.

SIT-6283 Deployed

Full Price Refunds Only

This feature ensures that when a full refund is processed through bulk refunds, it also deducts and refunds any applicable processing fees.

SIT-9157 Deployed

Event Resale Enablement

As a BOE Admin, you can now easily manage ticket resale for events and series, allowing fans to buy and sell tickets with each other. This feature enables admins to enable or disable resale options for specific events or series, giving them more control over the fan experience.

SIT-6284 Deployed

Apply Styles to Notes

This feature resolves an issue where formatting styles (bold, italic, and bullet lists) were not correctly applied to notes on transaction documents. The fix ensures that these styles are now properly displayed as intended.

SIT-9153 Deployed

Active Listings Tab

As a reseller, you can now view your active listings in one place, with a dedicated Active Listings tab on the 'My Listings' screen. This feature displays essential details for each active listing, including event name, venue, date/time, tickets, and price, while hiding non-broadcasted listings.

SIT-9152 Deployed

Price Limit Check for Resale

This feature allows event organizers to set a price limit on ticket resale and ensures that users cannot list their tickets for sale at a price higher than the allowed maximum when reselling through our platform. The API validates this limit, returning either the maximum allowed resale price or a default value if no restriction is set.

SIT-13609 Deployed

Optimize Database Buffer Size

This feature increases the "sort_buffer_size" setting for the "happsnow" production database to improve performance and reduce errors. This change aims to enhance overall system stability and efficiency.

SIT-13608 Deployed

View Order Ticket History

This feature resolves an issue where customers cannot access both tickets for an event when ordering through the website or app, particularly on mobile devices like iPhones. It aims to improve the user experience by allowing seamless access to all tickets in an order.

SIT-13600 Deployed

Sync Repository with GitHub

This feature synchronizes the Seathq repository with GitHub, ensuring that all data is up-to-date and in sync between both platforms. This update allows for seamless collaboration and data management across different repositories.

SIT-13475 Deployed

Add Subdomain Configuration

This feature enables the use of subdomains for the ticflip-tickets-api project, allowing for more flexibility and customization in API configurations. This change enhances the overall functionality and usability of the API.

SIT-11378 Deployed

Add SSO Provider

This feature allows users to explore and compare different Single Sign-On (SSO) providers to determine the most suitable option for integrating with SI Tix. The goal is to select an ideal SSO provider that meets the team's needs for secure authentication and seamless user experience.

SIT-12199 Deployed

Onboard SI Auth0 and Twilio

This feature creates an integrated Auth0 and Twilio account for Single Sign-On (SSO) implementation, enabling passwordless authentication through SMS. It also onboards developers Seth Aldridge and Gabor Mate as administrators within the platform and documentation.

SIT-13557 Deployed

Resolve Connectivity Issues

This feature resolves connectivity issues experienced by users when trying to access certain content. It aims to improve overall system stability and user experience.

SIT-13552 Deployed

Connect to Test Environments

This feature enables Airflow connections between the development environment (QA/dev) and the user acceptance testing environment (UAT), allowing for seamless data flow and automation between these stages. This improvement facilitates more efficient testing and quality assurance processes.

SIT-12658 Deployed

External Identity Provider Login

The Marketplace Authentication page has been redesigned with a new login experience that maintains consistency with our existing color schema, fonts, and logo. This updated design allows for seamless integration with external identity providers.

SIT-12452 Deployed

Branded Authentication Portal

This feature enhances the user experience by providing a branded authentication interface for fans to easily sign up or log in to our platform. The updated Auth0 login page now matches our brand's design, offering a seamless and consistent experience.

SIT-12715 Deployed

Add Sales Rep to Notes

This feature updates the purchase screen for event series reservations to properly log both the BO user ID and assigned sales rep ID in the notes column. It also includes a database migration to add new columns to store additional information.

SIT-13321 Deployed

Create Pipeline Environments

This feature creates automated pipelines for three environment types - QA, UAT, and PROD - to manage the repository primary inventory API, ensuring seamless testing and deployment processes.

SIT-13473 Deployed

Add Subdomain Configuration

This feature enables users to configure a custom subdomain for the TicFlip User Management API, allowing for more flexibility and control over API access. This update expands the project's capabilities by providing an additional layer of customization options.

SIT-13530 Deployed

Invite User to Sitickets

This feature grants Kevin Emery access to sitickets, allowing him to manage and view ticket-related information. This change enables Kevin Emery to perform his job functions more efficiently.

SIT-11895 Deployed

Update Adyen Submerchant ID

This feature updates Adyen's payment processing by adding a Red Bull Submerchant ID to the payment request, allowing for more accurate and secure transactions. The update requires updating storeID and MerchantID in partners environment variables before testing can proceed.

SIT-13476 Deployed

Add Subdomain Configuration

This feature allows users to configure an additional domain name (subdomain) for email sending purposes, enhancing flexibility and customization options. The subdomain can be used in conjunction with the existing main domain for more precise control over email delivery.

SIT-13520 Deployed

Manage Feature Flags

This feature allows users to review issues before accessing feature flags, ensuring that they meet specific criteria and are eligible for the feature. It provides an additional layer of control and oversight to prevent unauthorized access to feature flags.

SIT-13519 Deployed

Add Access for Matt and

This feature grants users Matt and Nick access to the "anytickets" functionality, allowing them to view and manage tickets across all projects. This enhancement improves collaboration and productivity for these specific users.

SIT-12997 Deployed

Configure Tableau Connection

This feature allows users to securely connect their Tableau software to Amazon Web Services (AWS) Athena data sources, resolving issues with invalid usernames and passwords. By configuring this connection, users can easily access and analyze data from AWS Athena within their Tableau dashboards.

SIT-10574 Deployed

Daily Sales Report

This feature sets up an automated daily email that sends a sales report to users every morning at 9AM AC, providing them with a quick overview of their daily sales performance. The email is triggered automatically by the system, eliminating the need for manual updates or checks.

SIT-11833 Deployed

Spin Up Production Environment

This feature sets up a production environment for the TicFlip application using Terraform, allowing it to spin up and deploy the environment quickly. The process includes configuring the necessary infrastructure with a yet-to-be-determined domain name.

SIT-13329 Deployed

Error Tolerance for Failed Pipelines

The mobile iOS pipeline has been fixed to resolve issues causing it to fail. This update improves the reliability and stability of our mobile app deployment process on iOS devices.

SIT-13087 Deployed

Business Rule Configuration

This feature enables users to define and document business logic for derived data, such as season ticket reporting, ensuring accurate and consistent calculations. It allows administrators to map transactions, exchanges, and refunds to orders, invoices, and payments, while storing the rules in a shared document for easy access and alignment with stakeholders.

SIT-10695 Deployed

Reservation Filtering and Sorting

The BOE Reservations feature now correctly applies filter criteria and allows sorting of reservations by clicking on column headers. This enhancement improves the user experience when managing reservations in the Box Office section.

SIT-12528 Deployed

Event Venue Name Display

This feature ensures that when displaying an event's venue on the ticket selection page, it uses the venue name entered in the event setup, rather than the name from the seating chart. This provides consistency and accuracy for partner pricing setups at different venues with varying naming conventions.

SIT-12783 Deployed

Apply Account Credit

This feature allows users to apply account credits to reservations, ensuring accurate billing and reducing errors. It resolves the issue where account credits could not be applied to existing reservations in the past.

SIT-9628 Deployed

Display 3DDV Section Names

This feature ensures that when 3DDV maps are used for an event, the Ticket Group list displays the corresponding 3DDV section names, avoiding confusion. When 3DDV maps are not used, the list reverts to displaying Seatics section names.

SIT-9669 Deployed

Update Hooks with 3DDV Logic

This feature updates hooks to use 3DDV (3D Dynamic View) logic instead of Seatics, ensuring seamless integration with the current map functionality. The update aims to improve performance and accuracy by leveraging 3DDV's capabilities.

SIT-9668 Deployed

Update Map Logic

This feature updates the map logic to use 3DDV data instead of Seatics, ensuring seamless map loading, section display, and user interaction. The update aims to improve map functionality without disrupting existing features.

SIT-9407 Deployed

Full Screen Mobile Details

The feature ensures that the Test Group (TG) details page fully occupies the screen on mobile devices, eliminating any overlapping content and providing an uninterrupted viewing experience. This improvement prevents users from being able to see details behind popup modals when viewing TG information on smaller screens.

SIT-12782 Deployed

Alert for Delivery Failures

When an order is marked as "Delivery Failed NFL", a notification will be sent to the Slack channel for monitoring teams, alerting them to the failed delivery. This feature ensures that critical issues are promptly escalated and addressed by the relevant teams.

SIT-9703 Deployed

External Transaction API

This feature enables partners to securely query transaction data through an external API endpoint, allowing the RB team to integrate this data with external tools. The API is secured with an API key and IP address whitelisting for authorized access.

SIT-9447 Deployed

Event Page VFS Thumbnails

This feature allows customers to view VFS images as thumbnails on event page ticket group listings, both on desktop and mobile devices, when 3DDV maps are enabled. The thumbnail images will be section-level, meaning all tickets within a section share the same image, rather than individual row or seat-level dynamic VFS images.

SIT-9667 Deployed

Update 3DDV Map Logic

This feature updates the ticket group list logic to use 3DDV data types, ensuring filtering, sorting, and display logic are also updated. The change aims to improve map functionality without breaking existing features.

SIT-9700 Deployed

Invoice Data Retrieval API

This feature enables partners to securely access invoice data through external APIs, allowing them to query and retrieve specific invoices for customers, reservations, or events, using API keys and IP address whitelisting for secure authentication. This facilitates integration with external tools required by the RB team.

SIT-9601 Deployed

Event Map IDs

The new feature allows mapping partners (3DDV) to receive SIT event IDs when requesting an event map, enabling them to keep their events in sync with our system. This change updates how event map requests are handled to pass SIT event IDs instead of hardcoded 3DDV IDs.

SIT-9666 Deployed

Migrate Data Structures

This feature updates existing data structures and components to work with 3DDV data, allowing developers to leverage new features and improve code compatibility. The update ensures seamless integration without disrupting the current map functionality.

SIT-9446 Deployed

Default Image Fade-Out

When deselecting a section on the 3D Digital Vision (3DDV) map, a brief flash of the default image appears for a moment before the actual deselection takes place. This temporary visual effect is resolved immediately after deselection.

SIT-9760 Deployed

Fast Map Loading

The feature improves the loading time of 3D Data Views (3DDV) events, reducing the delay from over 4 seconds to a more responsive experience. This enhancement enhances user engagement and overall performance on mobile devices.

SIT-12699 Deployed

Event Display Times

This feature allows customers to view the "Event Start Time" and "Doors Open Time" on ticket displays instead of the "Ticket Valid Time", providing them with accurate information on when to arrive at the event and when it officially begins. This helps customers plan their arrival time more accurately, ensuring they're seated before the event starts.

SIT-12613 Deployed

Align NFL Icon and Text

The feature improves the alignment of the "Authenticated NFL" icon and "Other Sites with Fees" text on mobile devices for 3D Dynamic View (3DDV) events. This ensures a more visually appealing and user-friendly experience when viewing VFS images for Ticket Groups on mobile platforms.

SIT-10099 Deployed

API Hosting Service

This feature creates a public API hosted on Amazon Web Services (AWS) to deliver 3DDv events services, enabling external consumers to access the built serverless API. The service is set up with pipelines for QA, UAT, and PROD environments.

SIT-13122 Deployed

Send All Events Parameter

The feature enhances the daily 3DDV event extract API by adding headers to the CSV data and introducing a new "send_all_events" parameter, allowing users to automatically send all events without manual filtering.

SIT-12830 Deployed

Update Invoice Total After Credit

After applying a credit to a payment plan, the customer's invoice should reflect the updated total. Currently, invoices show an incorrect balance of $308 instead of the new total of $258.

SIT-13461 Deployed

Auto Resolve Payment Status

This feature allows NYRB customers to make payments via BOE Make a Payment, resolving the issue where payment status was previously marked as "Unknown". The fix ensures that valid Adyen PM records are recognized and processed correctly.

SIT-13366 Deployed

Payment Processing Success/Failure Feedback

The feature resolves an issue where the BOE UI would get stuck on "processing" after attempting to make payments, instead providing a clear response indicating whether the payment was successful or not. This improvement ensures that users receive accurate and timely feedback when making payments through the BOE UI.

SIT-9775 Deployed

Seatics Map Preview

When attending a 3DDV event, users may briefly see a flash of the Seatics map before the main map loads, which is more noticeable on mobile devices.

SIT-9413 Deployed

Disable Dynamic Section Mapping

This feature disables the dynamic section mapping in 3DDV, allowing users to rely on 3DDV's own section alias API for accurate matching instead of relying on manual transformations. This change enables more reliable and consistent section matching across different versions of 3DDV.

SIT-9452 Deployed

Section Selection Alert

When viewing Event Packages & More ticket groups, customers will receive a pop-up modal notification if their previous section selection is disabled due to an unassociated map section. This alert informs users that their filter settings have been removed and the selected listing does not match any corresponding map section.

SIT-9430 Deployed

Daily Event Extracts

As a mapping partner, you will receive a daily list of events, including details such as event names, dates, and venues, to help stay up-to-date with additions like playoff games. This feature automates the delivery of this data in CSV format, making it easier for 3DDV to manage their event schedule.

SIT-9451 Deployed

Selectable Seatmap Filter

On the AC On event page, customers can select multiple sections on the 3D seatmap to filter Ticket Group (TG) listings, showing only those relevant to their chosen seats. This feature allows users to easily narrow down TG options based on their seating selection.

SIT-9696 Deployed

External Ticket Data API

This feature enables partners to access ticket data through secure external APIs, allowing the RB team to integrate this data with external tools. The APIs provide endpoints for querying individual tickets, all tickets from an event or customer, and are secured with API keys and IP address whitelisting.

SIT-9431 Deployed

Transport Method Discovery

This feature determines the most suitable transportation method for data transfer, retrieves necessary credentials, and tests connectivity to ensure secure and reliable data exchange. It streamlines the process of setting up data transfers between different systems.

SIT-9670 Deployed

Shared Filter Compatibility

This feature updates shared filters to seamlessly integrate with both Seatics and 3DDV datasets, ensuring accurate filtering behavior for users. The update aims to maintain existing map functionality while supporting these additional data sets.

SIT-12162 Deployed

Bulk Assign Account Representatives

This feature allows users to bulk update the assigned account representative for multiple customer profiles and their associated invoices, ensuring accurate mapping between customers and representatives. A reusable script is provided to facilitate future batch updates of this critical relationship.

SIT-13438 Deployed

Deployment Pipeline Setup

This feature sets up a deployment pipeline for the primary-resale-api, allowing seamless movement between QA, UAT, and production environments. The pipeline ensures efficient testing, validation, and deployment of the API to different stages of development.

SIT-13468 Deployed

Deploy Frontend Project

The "Deploy the frontend for the ticflip project" feature makes it possible to access and use the TicFlip game on our platform. This deployment allows users to play the game directly from our website or application.

SIT-10600 Deployed

Sync Insights with Event Transactions

The Zoho reporting feature has been updated to ensure that insights accurately reflect partner transactions, resolving issues where exports were not being synced with the tab. This fix ensures that filtered data in the Insights tab is now correctly populated from Event Transaction exports.

SIT-10104 Deployed

Share Pre-Integration Documentation

This feature validates and refines a YAML file to share with the TWO Circles team, ensuring that it accurately represents our API endpoints and data structure, enabling them to prepare necessary work before our external API is ready. The updated file will provide a seamless integration perspective for their prerequisite work.

SIT-11016 Deployed

Sync Data to Zoho CRM

This feature resolves a data syncing issue between Box Office Exchange (BOE) and Zoho CRM, ensuring accurate ticket counts in both the transaction export from BOE and the Insights reports for events. The fix addresses discrepancies caused by missing transactions synced to Zoho from BOE.

SIT-9622 Deployed

CRM Insights Dashboard

This feature provides an analysis tool for the CRM system, allowing users to gain insights and understand their customer relationships. It enables data-driven decision making by providing a comprehensive overview of customer interactions and behaviors.

SIT-9361 Deployed

Sync Partners with Zoho

When a new Partner account is created in BOE AC, their information will automatically sync to Zoho, allowing internal users with Zoho access to find and manage their insights within the platform. This ensures seamless integration between BOE AC and Zoho for easier partner management.

SIT-13480 Deployed

Update Account Credit Value

This feature allows users to update their account's credit value, enabling them to make changes to their available balance. The update process is initiated by a specific user, odierno1988@gmail.com, who updates their account credit value to $76.20.

SIT-12727 Deployed

Price Template Library

As an administrator, users will now have access to a dedicated "Price Templates" page on the left navigation menu. This feature allows for easy management of various pricing-related settings and configurations.

SIT-9321 Deployed

Reset User Passwords

The Admin & Affiliate Console feature allows administrators and affiliates to manage user and affiliate accounts, including password reset, updates, and additions. It also integrates users with POS accounts and creates new affiliate IDs for each new affiliate.

SIT-9301 Deployed

Create Custom Environment Templates

This feature allows users to set up and configure their environment for optimal performance. It provides a streamlined process for establishing the necessary architecture and settings to get started with our platform.

SIT-9480 Deployed

User Profile Dashboard

When logging into the system, primary users will now be directed to the User Management page, allowing them to access and manage user accounts more easily. This change enhances the overall user experience by streamlining access to critical user management functions.

SIT-9484 Deployed

Company and Affiliate Selection

The new user creation form simplifies the registration process by converting company and affiliate fields into dropdown menus, making it easier for users to select their organization type. This change improves the overall user experience and reduces the likelihood of errors during the registration process.

SIT-9485 Deployed

Verify User Information

The "User Creation Form" feature has been updated to resolve issues with the form's layout and functionality, ensuring a smoother user experience when creating new accounts. This improvement enhances overall usability and reduces errors during the registration process.

SIT-9486 Deployed

Manage Affiliate Partners

This feature resolves issues with the affiliate creation form, ensuring that users can easily create and manage their affiliate accounts without encountering errors or disruptions. The updated form provides a smoother user experience and improved functionality for affiliates to join and manage their programs.

SIT-9504 Deployed

Empty Table Display

When there is no data to display, the table will show an empty layout with no rows or columns. This visual cue helps users quickly understand that no relevant information is available for them to view.

SIT-9505 Deployed

Auto-Renewal Settings

This feature resolves issues with the affiliate creation form, ensuring a seamless and accurate process for creating new affiliates. It improves the overall user experience by resolving key problems that previously hindered affiliate onboarding.

SIT-9506 Deployed

User Account Validation

This feature resolves issues with the user creation form, ensuring a smoother and more efficient process for users to create new accounts. The updated form now addresses previously reported problems, providing a better overall experience for users.

SIT-9507 Deployed

User Account Merging

The User Management page has been updated to improve its functionality and usability. This enhancement aims to resolve existing issues and provide a better experience for users managing their accounts within the application.

SIT-9654 Deployed

Align Line Separators

The new feature improves the alignment of line separators and the "Delete" button in our application, providing a more visually consistent user experience. This change enhances overall usability and makes it easier for users to interact with our platform.

SIT-9655 Deployed

Onboard New User

The "Create User" button on the onboard new user page has been renamed to accurately reflect its purpose. This change improves clarity and reduces confusion for users navigating the system's initial setup process.

SIT-9808 Deployed

Forgotten Password Screen Enhancements

The "Forgot Password" screen has been redesigned to improve readability and user experience. The updated UI features enhanced typography, spacing, and layout to make it easier for users to enter their email address and send a password reset link.

SIT-9932 Deployed

Reset Password Screen

The "Reset your password" screen has been redesigned to improve user experience, with clear headings, increased spacing between elements, and a more prominent display of the reset button. The updated design aims to make it easier for users to navigate and enter their new password securely.

SIT-10026 Deployed

Auto Layout Widget

The "Quick Search" widget has been redesigned to improve its visibility and layout on the dashboard, ensuring it doesn't interfere with other widgets. This update enhances the overall user experience and provides a more streamlined interface for quick search functionality.

SIT-10027 Deployed

Close Customization Panel Quickly

The feature improves the performance of the customization panel by reducing the time it takes for the system to close after clicking the "X" button. This should provide a faster user experience when closing the panel.

SIT-10075 Deployed

Validate Phone Number Format

The "Phone" field has been updated to restrict input to valid phone number formats, ensuring that users can enter accurate contact information. The field now limits input to 15 digits or less to prevent invalid phone numbers from being entered.

SIT-10076 Deployed

Invalid Email Address Validation

The feature improves the email address validation for users by allowing more flexible input formats, but this may still allow invalid or non-existent email addresses to be entered.

SIT-10078 Deployed

Plain Text Password Storage

Editing a user's password does not encrypt the new value before saving it to the database. This means that sensitive information is exposed if unauthorized access occurs.

SIT-10098 Deployed

Form Layout Adjustments

This feature improves the styling of user interface elements to align with the design guidelines, ensuring consistent spacing, font sizes, and weights for titles, forms, buttons, and input fields. The updated styles aim to enhance the overall visual consistency and user experience.

SIT-10292 Deployed

Extended Session Expiration

This feature extends the duration of user sessions and bearer tokens from a few minutes to at least 1 or 2 hours, reducing errors and improving system responsiveness. This change aims to improve the overall user experience by minimizing login and authorization issues.

SIT-10303 Deployed

Add New Purchasing Account

The "+Purchasing Account" button has been renamed to "Add New" to follow user interface best practices. This change simplifies the process of creating new purchasing accounts for users.

SIT-10304 Deployed

Missing Field Warnings

The feature adds error message and warning notifications when required fields are left blank during user registration, ensuring users receive feedback on incomplete information. This improvement enhances the overall user experience by providing clear guidance on completing necessary fields.

SIT-10257 Deployed

Populate User Types

The feature fixes an issue where the "Company", "Affiliate", and "User Type" fields were not populating correctly when creating new users. This update ensures that these dropdowns now function as expected, providing accurate data for user creation.

SIT-10823 Deployed

Update Internal Notes on Save

When saving after selecting marketplaces, users should see their exclusion codes reflected in the Internal Notes field, but instead receive an error message that prevents this from happening. This feature aims to resolve the issue and update internal notes correctly when saving with marketplace selections.

SIT-10855 Deployed

Data Pagination for History Logs

The feature adds pagination to the History Logs modal in TG Edition, allowing users to efficiently view and manage large data sets without compromising performance or usability. This enhancement improves the overall user experience by enabling users to navigate through large datasets with ease.

SIT-10904 Deployed

Clear Form Inputs

The feature adds a "Clear" button to the bottom left of the page, allowing users to easily reset form inputs and filters. This enhancement improves user experience by providing a quick way to clear data and start fresh.

SIT-10906 Deployed

Enable Ticket Group Selection

When creating a new Purchasing Account without an existing one, users should be able to select their ticket groups after entering their account details. However, the "Select Ticket Groups" button remains disabled until this step is completed.

SIT-10929 Deployed

Align Timestamp Format with Design

00 AM/PM". This change improves user experience and consistency with design specifications.

SIT-11057 Deployed

Company Filter Retention

When navigating to another page with previously set filters, the system should retain the selected company filter instead of displaying the default filter options. This ensures a smoother user experience by avoiding confusion and unnecessary reapplication of filters.

SIT-11130 Deployed

Filter by Date

The "Filter by Date" feature in the Add Ticket screen is not functioning correctly, failing to filter or update ticket lists based on selected dates. This issue makes it challenging for users to find relevant tickets, hindering their ability to efficiently locate and manage them.

SIT-11131 Deployed

Pagination Integration

This feature enables seamless pagination across both the frontend and backend of our application, allowing users to navigate through results with ease. It integrates user data, affiliate information, and company details into the pagination process for a more comprehensive experience.

SIT-11148 Deployed

Auto Select Parent Company Deal

When creating or editing an Affiliate Deal, users should see the default deal structure automatically selected based on their parent company. Currently, this feature does not work as expected and leaves the user unable to select the correct deal structure from the dropdown menu.

SIT-11153 Deployed

Deal Structure Status Sync

The feature fixes an issue where toggling the status of a Deal Structure on the frontend would not update the status in both the UI and the database. This ensures that changes made to deal structure statuses are reflected consistently across all systems.

SIT-11154 Deployed

Add Deal Tiers

The feature enables users to add new tiers when editing a Deal Structure, aligning with the Figma design specifications and resolving the existing issue. This enhancement improves the management of tiered deal structures, providing a more comprehensive and user-friendly experience.

SIT-11155 Deployed

Deal Structure Tiers

The new feature adds an "Add Tier" functionality to the Deal Structure Creation Form, allowing users to define tiered deal conditions and fully configure their deal structures. This enhancement addresses a missing UI element in the current form layout.

SIT-11156 Deployed

Available Deal Types

The new Deal Structure feature allows users to select from various deal types, including Tiered Gross, when creating a new deal. However, the "Tiered Gross" option was missing from the Type selection dropdown, preventing users from creating tiered gross-based deals as required.

SIT-11157 Deployed

Dynamic Deal Tier Addition

The new feature adds an "Add Tier" button below the last tier in the Deal Structure form, allowing users to dynamically add multiple tier levels. This enhancement enables seamless addition of additional tier levels beyond the initial ones, improving the overall user experience.

SIT-11158 Deployed

Remove Excess Tiers

The feature adds a trash icon to the Deal Structure Creation/Edit form for each tier row beyond the second, allowing users to easily remove unnecessary tiers. This enhancement improves usability and enables users to modify or reduce the number of tiers as needed.

SIT-11173 Deployed

Deal Structure Options

The feature allows users to select "Net/Gross" as a type in Deal Structure, enabling them to configure deals based on this structure. This enhancement addresses the current limitation where the "Net/Gross" option was missing from the Type dropdown.

SIT-11245 Deployed

Deal Structure Confirmation

When creating or updating a Deal Structure, users will now receive a confirmation or error message after the request is processed on the backend, ensuring they have clear visibility into the outcome of their actions. This change aims to reduce user confusion and provide timely feedback on successful or unsuccessful updates.

SIT-11356 Deployed

Correct Company Information

The feature allows company administrators to create users with correct company names. Previously, autopopulated company names were incorrect, causing issues when creating new users.

SIT-11358 Deployed

Show Main Companies as Owners

The Admin Console now correctly displays Main Companies as affiliates on the Affiliates tab, ensuring that companies without any affiliated users are not shown. The Users Tab also now accurately displays company and affiliate information for each user.

SIT-11687 Deployed

Role-Based Landing Page Redirect

The feature ensures that Super Admin users are not redirected to the dashboard upon login, instead providing a role-specific landing page as intended by the acceptance criteria. This change corrects the existing behavior where Super Admins were being shown the dashboard, which was not part of their expected workflow.

SIT-11713 Deployed

Account Owner Display

The feature adds a "Consigner" column to the grid view, allowing users to easily identify the account owner associated with each row. This enhancement enables users to quickly determine account ownership at a glance.

SIT-11811 Deployed

Phone Number Validation

The feature fixes an issue on the Affiliate Create/Edit form where the phone number input field was accepting phone numbers with less than 10 characters, leading to potential invalid or incomplete data submission. The updated field now enforces validation rules of 10-15 characters for phone numbers.

SIT-11832 Deployed

Add Prefix to Notes Codes

The Catchall integration now requires all valid codes from internal and external notes of ticketGroups to start with '@', ensuring proper storage in the backend. This update adds the missing prefix to all modals for internal notes and ensures accurate code identification.

SIT-11900 Deployed

Tab Access Based on Role

The feature addresses issues with default landing pages and tab access for primary and standard users, ensuring that they can access intended tabs based on their role permissions. It also improves consistency in the default landing page displayed after login across different user types.

SIT-11906 Deployed

Save Edited Affiliate Phone Number

When editing an affiliate's phone number, changes are not saved correctly, causing the original value to be restored instead of the new one entered by the user.

SIT-12059 Deployed

Purchasing Account Notes

This feature adds a "Notes" column to the Purchasing Account grid, allowing users to view notes added to each account on hover. The updated grid will display this new column, enhancing user visibility and interaction with purchasing account information.

SIT-12060 Deployed

Save Row Changes

When editing a table row, a "Green Confirm" button is missing at the top right corner, preventing users from easily saving their changes. This feature aims to add the missing confirm button to enable users to save edited rows.

SIT-12062 Deployed

Confirm Deletion Warning

When deleting credentials, a new confirmation modal will now display a warning message reminding users that the action cannot be undone, helping prevent accidental deletions.

SIT-12063 Deployed

Search Bar Filtering Fix

The feature allows users to filter data in the grid by entering search terms into the top search bar. However, this functionality is currently not working as expected, resulting in incorrect or non-existent results when searching for specific fields.

SIT-12179 Deployed

Display All Results

The Purchasing Accounts list now displays all available records, resolving pagination issues that previously limited the number of results shown. Users can view the complete and accurate list of purchasing accounts without any gaps or truncations.

SIT-12178 Deployed

Display Manual/Purchased Accounts

When creating new Purchasing Accounts manually or through bulk import, they are not initially visible in the account list despite being correctly stored in the database. This issue prevents users from viewing and managing their newly created accounts until they are refreshed or reloaded.

SIT-9799 Archived

Grant Access to CodeArtifacts

This feature allows users to securely share their AWS CLI credentials with others, granting them access to code artifacts without exposing sensitive information. By providing pre-configured credential sets, users can easily manage and control who has access to their AWS resources.

SIT-9612 Archived

Event List Retrieval API

This feature implements an API that retrieves a list of valid and active events from SI Tickets, allowing users to select events they have tickets for in the Consignment Tool. The API returns event details such as name, date and time, venue, and performer(s).

SIT-9647 Archived

User Role Management

This feature enables administrators to create and manage roles and permissions for users in the system, allowing for fine-grained control over access to features and functionality. It provides API endpoints for listing, showing, and assigning role-specific permissions to users.

SIT-10216 Archived

External Listing Exclusions

This feature creates a database schema to store ticket inventory and exclusion criteria for TicketManager, allowing external listings to be managed efficiently. The schema includes tables for storing ticket details, exclusions, and marketplace data.

SIT-10028 Deployed

Customize Dashboard Layout

The Dashboard Customization Enhancements feature allows users to customize their dashboard layout by adjusting font sizes and styles for various elements, including navigation bar items and customization panel buttons. This update aims to improve the overall visual consistency and user experience of the dashboard.

SIT-10974 Deployed

Company Name Lockdown

The feature prevents users from editing the company name field in the application. This change ensures that the company name remains consistent and accurate across all submissions of new code.

SIT-13390 Deployed

Update Payment Status

When a customer's second payment is refunded, the feature ensures that their payment plan is updated to reflect the refund, allowing for a new payment method to be charged. This process also triggers a change in the "Make Payment" button label to indicate that a new payment date has been set.

SIT-12505 Deployed

Update Affiliate Payload

This feature updates the company/affiliate creation API to include additional payload fields required by CatchAll, ensuring seamless integration with their platform. The changes allow for more detailed and accurate affiliate information to be stored in our system.

SIT-12255 Deployed

Fix Pagination Issues

The Admin Console now correctly displays the total number of records on each page, eliminating pagination issues that were previously causing confusion for users. This update ensures a more accurate and user-friendly experience when browsing through large datasets in the Admin Console.

SIT-12252 Deployed

Active Deal Structures Display

When creating or editing a company's details, users will see active commission structures (deal structures) displayed. Similarly, when creating or editing affiliate details, active commission structures will also be visible.

SIT-12209 Deployed

Update Button Styles on Accounts

This feature updates the styling of buttons on the Purchasing Accounts page, including the "Bulk Add Credentials" modal, to match the new design standards for Purchase Orders. The changes include updated font sizes, colors, and margins to create a consistent visual experience throughout the application.

SIT-12208 Deployed

Reset Advanced Filters

The "Reset Filters" button on Advanced View filters has been updated to match the design and functionality of the Refresh buttons found on the Purchase Orders page, providing a more consistent user experience for Super Admins. This change ensures that the same functionality is available in both locations.

SIT-12164 Deployed

Show User Avatar

The "Gap - Dashboard Widget updates" feature resolves issues with the "Welcome" and "Software Update" widgets on the dashboard, ensuring they display images for user avatars and show relevant information as expected. This update improves the overall functionality and appearance of these widgets.

SIT-12153 Deployed

Error-Free Sales Orders Screen

The Sales / Orders screen is currently inaccessible due to an error that prevents it from loading properly, causing users to be stuck on an application error message. This issue also prevents users from navigating back to the main application by using the browser's back button.

SIT-12105 Deployed

Docusign Upload Confirmation

After uploading a W9 or W8 form to Docusign through TicFlip, users will see a "processing" badge on the form with an update indicating when the document was sent. The badge's status is automatically updated by Docusign without requiring page refresh.

SIT-12087 Deployed

Remove Update Buttons

This feature replaces "Update" buttons with "Remove" buttons in the Figma AC Observe Billing Setup and Tax Documents and Back Accounts Tab, allowing users to delete non-primary payment methods without redirecting them to a Stripe panel. The change ensures consistency in button design and functionality.

SIT-12085 Deployed

Replace "TicFlip" with "SeatHQ" Logo

The "Tickets Sold Template1" feature now uses the new SeatHQ logo instead of the TicFlip logo. All instances of "TicFlip" have been replaced with "SeatHQ" to maintain consistency.

SIT-12084 Deployed

Replace Logo in Sales Emails

This feature updates the "Tickets Sold 1st time" email template to use the new SeatHQ logo instead of the TicFlip logo, ensuring consistency in branding. The update also replaces any mentions of "TicFlip" with "SeatHQ" throughout the email.

SIT-12083 Deployed

Replace Logo in Remittance Emails

The feature replaces the old "TicFlip" logo with the new "SeatHQ" logo on remittance emails, ensuring consistency in branding across all communication channels. This change also updates any references to "TicFlip" to reflect the new logo and brand identity.

SIT-12082 Deployed

Replace Old Logo with New

The feature replaces the "TicFlip" logo with the new "SeatHQ" logo on the Birds Eye View Report, ensuring consistency in branding. This change also updates any references to "TicFlip" to "SeatHQ".

SIT-12081 Deployed

Replace Branding References

The Weekly Sales Email now features the new SeatHQ logo, replacing the previous "TicFlip" logo. All references to "TicFlip" have been updated to "SeatHQ" in the email design.

SIT-12080 Deployed

Replace Logo in Reports

The End-of-Day Report now features the new SeatHQ logo, replacing the old TicFlip logo. All instances of "TicFlip" have been updated to "SeatHQ" in the report.

SIT-12079 Deployed

Replace Branding with SeatHQ

The Daily Sales Email now features the new SeatHQ logo, replacing the previous "TicFlip" logo. All mentions of "TicFlip" have been updated to use the term "SeatHQ".

SIT-12078 Deployed

Replace Branding in Emails

The "Purchase Order Created" email now features the new SeatHQ logo instead of the old TicFlip logo. All mentions of "TicFlip" have been updated to "SeatHQ" in the email content.

SIT-12027 Deployed

Open Billing Setup Without Closing

The new billing setup feature allows users to manage their account settings without closing existing sessions or switching between applications. This improvement enhances user experience by providing a seamless way to access billing information.

SIT-11935 Deployed

Create Company Stripe Account

This feature automates the creation of a Stripe account for each company created by a Super Admin, allowing Affiliate Admins to complete billing setup information. The onboarding process is streamlined with a banner and link to set up the account, and subsequent steps are unlocked once the account is fully configured.

SIT-12003 Deployed

Hide Sign Up Option

This feature hides the "Sign Up" option on the login page for users who are not authorized to create accounts, ensuring that only Super Admins and invited Consigners can access self-sign up functionality. The removal of the POST request to /signup prevents unauthorized account creation across all environments, including QA and UAT.

SIT-11975 Deployed

Consigner Onboarding Accounts

As a Super Admin, consigners will now be required to provide their purchasing accounts during the onboarding process, streamlining the activation of organization accounts and enabling access to all TicFlip features. This change aims to simplify the onboarding process for new consigners.

SIT-12161 Deployed

Pass Correct Company Name

This feature ensures that when creating an account with Stripe, the company name is accurately displayed and not confused with "Doing Business As" information. This improves data consistency and accuracy for our users' business profiles.

SIT-11902 Deployed

Default Sales Panel Tab Selection

The Sales Panel now loads the correct default tab when opened, resolving the issue of it loading the Business Information (Billing Tab) by mistake. This change improves the user experience and aligns with expected behavior.

SIT-11842 Deployed

Search for Events via Add

When searching for an event within the "+Add Ticket" flow, the system now correctly handles the search query without returning a 500 Internal Server Error. This resolves the issue that prevented users from adding tickets based on events and maintaining their association with the corresponding events.

SIT-11841 Deployed

Load Affiliate Details

When creating a new Affiliate Deal, selecting a company from the dropdown list will now display an error message instead of failing to load affiliate details. This change improves the user experience by providing a clear and actionable error message for users to resolve the issue.

SIT-11726 Deployed

Send Internal Notes to CatchAll

When modifying a Trade Guarantee (TG) listing, users can now update the internal notes and automatically send these changes to CatchAll for synchronization with the actual TG listings. This ensures that updated internal notes are reflected in the catch-all database.

SIT-11695 Deployed

Sales Data Retrieval Fix

The feature fixes an issue with GET requests for Sales returns, ensuring accurate and complete data is returned in the response, improving user experience.

SIT-11689 Deployed

Non-Overlapping Table Rows

The feature resolves an issue where table records overlap with other rows in the data table view, improving readability and user interaction. This fix addresses a UI rendering issue related to row height, padding, and overflow handling.

SIT-11688 Deployed

Asynchronous Data Validation

The "Import" button now triggers an asynchronous validation process when clicked, ensuring that imported data is validated before final submission, resolving the 500 Internal Server Error issue. This improvement enables users to successfully import data without disruption to the workflow.

SIT-11594 Deployed

Event-Related Ticket Group Display

When selecting one or more events, users should see relevant Ticket Groups displayed with associated records. Currently, Ticket Groups are not visible even when valid events are selected, hindering user management and assignment of ticket groups.

SIT-11357 Deployed

Error Recovery on Click Actions

When you click on an action in our system, it will now display a clear "Internal Server Error" message if the server encounters a problem, providing more information and helping guide users towards recovery.

SIT-11335 Deployed

Search for Events Without Redirect

When trying to search for an event in the "Add Tickets" modal, users are redirected to the login page due to a session expiration error, even if their session is active. This feature aims to resolve this issue by allowing users to successfully search and select events without being logged out.

SIT-11217 Deployed

Affiliate Dropdown Selection Sticking

When selecting an affiliate from the Affiliate dropdown, it can freeze on a specific entry, preventing users from changing their selection. This issue causes the dropdown to become unresponsive and prevents users from choosing other affiliates from the list.

SIT-11212 Deployed

Update Company Information

The Company Update Functionality has been fixed, allowing users to successfully update existing company records without being prompted to delete them instead. This resolves the issue where users were at risk of accidentally deleting their companies.

SIT-11149 Deployed

Email Validation Check

The feature improves email validation by ensuring that only valid email addresses are accepted, preventing users from proceeding with invalid or incomplete inputs and maintaining data integrity. This enhancement adds an error check to the email input field, prompting users to correct their entries if they contain errors.

SIT-11147 Deployed

Specific Error Messages for Affiliate

This feature updates error messages when creating or updating Affiliate Deals to provide more specific information, improving the user experience by clearly indicating if an existing affiliate name is being used.

SIT-11099 Deployed

Apply Latest Design Updates

The Affiliate Deal Creation form has been updated to match the latest Figma design specifications, ensuring consistent layout, styling, and component behavior. The revised form now accurately reflects the intended design improvements, resolving UI/UX inconsistencies.

SIT-11097 Deployed

Save Company Data Correctly

When creating or updating a company through the user interface, the changes should be reflected in the database. However, this feature currently fails to save company data to the database after form submission, resulting in missing or outdated records.

SIT-11095 Deployed

Company Name Validation Error

The feature fixes an error where users are shown a generic message instead of a specific validation error when trying to submit duplicate company names. It now correctly displays "Company name already exists" to help users identify and correct the issue.

SIT-11094 Deployed

Create Company Despite Errors

When attempting to create a new company, the system displays an error message despite successfully creating and saving the company. This issue can lead to duplicate company creations if users are unaware of the successful creation attempt.

SIT-11058 Deployed

Search by Affiliate

When searching for affiliates by company, the system incorrectly shows the company list instead of the affiliated companies. This issue prevents users from finding relevant affiliate information when searching by company.

SIT-10861 Deployed

Delete Selected Event Pill

This feature allows users to easily delete previously selected events from the "Add Tickets" process by clicking on the "x" icon within each event pill. When an event pill is deleted, its corresponding row in the search results will also be deselected.

SIT-10837 Deployed

Error-Free Affiliate Loading

The Admin Console was experiencing issues loading companies and affiliates due to internal server errors, resulting in an error code of 500. This issue has now been resolved, allowing users to view and manage company and affiliate information correctly.

SIT-10817 Deployed

Password Eye Icon Animation Fix

The feature fixes an issue where clicking on the eye icon to reveal a password causes the icon to move around on screen. This change improves user experience by providing a stable and consistent way to view passwords.

SIT-10816 Deployed

Show Multiple Passwords

This feature allows users to view multiple passwords simultaneously when clicking on the eye icon for password visibility. This change improves user experience by providing a more efficient way to manage password visibility.

SIT-10800 Deployed

Show Company Status

This feature adds a "Status" column to the Admin Console grids for Companies and Affiliate Deals, displaying whether they are Pending, Active, or Suspended. The status matches the billing setup status, providing a clear view of company activity on the admin console.

SIT-10795 Deployed

Show POS System Details

This feature enhances the Admin Console by displaying key columns related to POS Systems, including system name and API Key, making it easier for administrators to manage their companies and affiliates. The updated interface also includes an eye icon to reveal the actual API Key value.

SIT-10798 Deployed

Limit Affiliate Deal Options

This feature limits the primary user's options on the Affiliate Deals right click menu to prevent unnecessary actions and improve their workflow. The updated menu now only offers view-related options, such as viewing users, sales, and purchase orders.

SIT-10791 Deployed

Select Multiple External Notes

This feature allows users to select multiple external notes when adding ticket groups, providing a more intuitive and user-friendly experience by replacing the existing dropdown with a checkbox-based selection option. This change enhances consistency with other features in the application.

SIT-10785 Deployed

Roll Back Failed Requests

This feature allows users to safely roll back a "catch-all" transaction if a request fails, preventing accidental reuse of user data. This ensures the integrity of user data and prevents unintended caching or re-use.

SIT-10781 Deployed

Remove Auto-Create PA During Ticket

This feature removes the ability to automatically create a Purchase Agreement (PA) when adding tickets during the Add Tickets process, ensuring that users can select from existing purchasing accounts and avoid autofilling incorrect information. The vendor field is also now grayed out and autocompletes with relevant data, while removing the password field altogether.

SIT-9927 Deployed

Apply Figma Styles

This feature updates the dashboard and customization tool with new styles based on a recent Figma design update, ensuring consistency between our application's UI and the latest design guidelines. The updated designs are now reflected in the FE product, providing a more cohesive user experience.

SIT-10751 Deployed

Company POS Options

When creating or editing a company in our system, users can now select from a list of pre-approved "POS Systems" that match the company's type. The selected POS System is optional and does not require an associated key, but if entered manually, it will be validated against existing settings.

SIT-10741 Deployed

Add Vendor Accounts

As a Consigner, you can easily add purchasing accounts related to all accepted vendors by selecting from a comprehensive list of valid vendor accounts. This feature ensures that all relevant information is accurately linked to the purchasing accounts.

SIT-10737 Deployed

Left Nav Bar Hierarchy

This feature updates the left navigation bar to display options in a logical order and hierarchy, making it easier for users to access relevant features based on their role. The updated layout also includes default landing pages after login, ensuring a streamlined user experience.

SIT-10729 Deployed

Disable Right-Click Menu on Multi-Select

This feature restricts the appearance of the right-click menu in Admin Console when multiple entries are selected, preventing potentially confusing or incompatible actions from being displayed. This change aims to improve user experience and reduce errors caused by ambiguous menu options.

SIT-10709 Deployed

International Phone Number Input

This feature updates the phone number input field to accept both national and international formats, allowing users to enter phone numbers in various common formats, such as country codes and area codes. This enhancement improves user experience and accessibility for international users.

SIT-10685 Deployed

New User Login Block

New Super Admin users can now successfully log into the system after recent account creations. This feature resolves an issue where newly created Super Admin users were previously unable to access the system.

SIT-10642 Deployed

Connect Forms to Create Buttons

This feature connects "Create" buttons in the Admin console to their corresponding forms, allowing users to easily access and fill out necessary information when creating new companies, affiliate deals, or users. Upon clicking on each button, users are redirected to the relevant form for completion.

SIT-10641 Deployed

Deal Structure Options

This feature integrates deal structures with company creation and edition forms, ensuring that the "Deal Structure" dropdown accurately reflects existing deals and their associated structures. This enhancement improves data consistency and reduces errors when creating or editing companies.

SIT-10586 Deployed

Redirect to Correct Admin Console

When creating a new user, the system incorrectly redirects users to an admin console instead of the intended user management page. This issue also affects the "Cancel" button, causing incorrect redirects in that scenario as well.

SIT-10479 Deployed

Filter by Creation Date

This feature allows users to easily view and filter Purchase Orders by their creation date, with options for filtering by specific time periods or performing a custom search. The new "creation date" column on the Purchase Orders grid enables users to quickly find POs based on when they were created.

SIT-10453 Deployed

First-Time Login Redirect Fix

When logging into the system for the first time on a new user session or incognito window, users are incorrectly redirected to an incorrect URL. The system now correctly redirects users to the intended dashboard page after a few seconds.

SIT-10377 Deployed

Create New User

When creating a new user through the User Management settings, users will now receive an error message instead of encountering an internal server error. This change resolves the issue where users were previously unable to create a new user due to the 500 error.

SIT-10376 Deployed

Company Creation Fix

The feature resolves an issue where creating a new company would result in a 500 internal server error. It now allows users to successfully create companies without encountering this error.

SIT-10362 Deployed

Display Company Name Based on

This feature updates the Top Bar user sign pop-up to display the correct company information based on the user's role and affiliation type. It ensures that Super Admins are shown as part of "AnyTickets Team", while non-Super Admins with a Consigner or Company affiliation are displayed with their respective titles.

SIT-10357 Deployed

Store Stripe Transaction Data

This feature defines a database schema to securely store billing information from Stripe transactions, including transaction IDs, upload timestamps, and customer information, while maintaining PCI compliance. The schema ensures sensitive data is stored in accordance with regulatory requirements.

SIT-10314 Deployed

Company and User Management Menu

As a Super Admin, you can now right-click on companies, affiliates, and users to quickly manage their details, including editing, viewing, and deleting. This feature provides a streamlined way to perform bulk actions and access company-specific information with just a few clicks.

SIT-10306 Deployed

Persistent Error Display Fix

The feature resolves an issue where an error message persists after closing a modal window, allowing users to successfully interact with the modal again. This fix ensures that the error message is cleared when the modal is reopened.

SIT-10305 Deployed

Invalid Username/Password Feedback

When entering an invalid username or password, the system will now display a more informative error message to help users correct their input. This change aims to provide clearer feedback on what went wrong with their credentials.

SIT-10280 Deployed

Purchasing Account Navigation

The "Purchasing Accounts" feature adds a new navigation bar item that redirects to a purchasing accounts screen, where users can view and manage their purchase orders. Upon clicking on this item, it now redirects to the "Purchase Orders" screen instead of "Purchases".

SIT-10256 Deployed

Manage User Status

This feature resolves issues with User Management, allowing users to read, update, and deactivate users without errors. The fix enables seamless CRUD operations for Users and Affiliates within the system.

SIT-10190 Deployed

Update Sign Up Form

The "Apply styles to Sign Up" feature updates the Sign Up form to align with the new style guide, ensuring consistency across the application. This change reflects the updated design principles and enhances user experience.

SIT-10182 Deployed

Update Login Form Style

The "Apply styles to Log In" feature updates the login form to conform with the new style guide, ensuring consistency across the application. This change enhances the overall user experience by aligning the login process with the rest of the platform's visual identity.

SIT-10162 Deployed

Password Reset Success Indicator

When attempting to reset a password, users will now receive a clear error message instead of encountering a generic "Error 500" response. This change aims to improve the user experience by providing more informative and helpful feedback when issues occur during the password reset process.

SIT-10161 Deployed

Error Handling for Login

This feature resolves an issue where users were encountering errors 401 and 500 when attempting to log in, preventing them from accessing the system. It improves login functionality to ensure a smoother user experience.

SIT-10137 Deployed

Create Company Affiliate API Keys

This feature allows consigners to create and manage companies and affiliates while automatically generating a POS API key for each new entity. The API key is linked to the company or affiliate information in the database, enabling seamless integration between creation processes.

SIT-10079 Deployed

Success Messages after Creation

This feature adds confirmation and error messages to Company CRUD operations, providing users with clear feedback on the outcome of creation or editing processes. This enhances the user experience by clearly communicating success or failure outcomes.

SIT-10902 Deployed

New User Notification History

When you log in with a new username, you'll see notifications from your previous login sessions. This means that notifications won't be cleared when switching to a different user account.

SIT-10724 Deployed

Session Expiration Redirect

When a user's session expires while they're actively using TicFlip, the app will display a notification prompting them to log in again. If the session is down, users will be automatically redirected back to the login page.

SIT-10045 Deployed

Password Reset Success Indicator

This feature resolves an issue where users encountered a 500 Internal Server Error when trying to reset their password. It now allows users to successfully reset their passwords without encountering this error.

SIT-10044 Deployed

Password Reset Key Handling

When resetting your password, pressing the "Enter" key on your keyboard won't send an email to reset your password. Instead, it will cause the page to refresh without taking any further action.

SIT-10083 Deployed

Company Activation Requirement

This feature requires all user accounts to complete company information before activation, restricting access for inactive companies and allowing primary users to set up billing information. It also updates the company status in the database to reflect this new requirement.

SIT-10035 Deployed

Credit Card Storage with Stripe

This feature allows users to securely store their credit card information through the Stripe Payment Methods API, eliminating the need to handle sensitive payment card industry (PCI) data directly. This integration enables TicFlip's Billing Setup form to accept and securely store credit card payments without compromising user privacy or security.

SIT-10031 Deployed

Multi-DB Support

This feature adds support for Prisma Multidb to the TicFlip-Core package, enabling users to manage multiple databases using a single interface. This enhancement simplifies database management and provides a more streamlined experience for users working with multiple databases.

SIT-9931 Deployed

Reset Password Error Messages

When trying to reset your password with an incorrect email address, you will now see a more accurate error message indicating that either your username or password is incorrect, rather than "User not found". This change improves the clarity and helpfulness of the error message.

SIT-9814 Deployed

Bulk Import Purchasing Accounts

Consigners can now quickly and easily import multiple purchasing accounts into TicFlip at once, streamlining the onboarding process and saving time. This feature provides a bulk import modal to simplify the integration of existing accounts with TicFlip.

SIT-9805 Deployed

Purchasing Account Dashboard

As a Consigner, I can view all my linked purchasing accounts in a searchable grid view, making it easy to manage credentials and track connected vendor accounts on TicFlip. This feature allows me to efficiently organize and access my purchasing accounts in one place.

SIT-9806 Deployed

Add Purchasing Accounts

As a Consigner, I can now easily add new purchasing accounts to my TicFlip account, expanding my ticket sourcing options and allowing TicFlip to access tickets from vendor platforms. This feature enables me to manage multiple vendors in one place, streamlining my workflow.

SIT-9400 Deployed

Affiliate Deal Management

This feature updates the user interface for affiliate deal creation and editing forms, adding logic to remove existing deals and linking them to POS accounts. It also includes phone and email validation on both creation and edit forms to ensure accurate data entry.

SIT-9737 Deployed

Unified Dashboard Styles

This feature updates the dashboard UI to align with new design styles, ensuring consistency across all TicFlip screens and making it easier to maintain and update the interface in the future.

SIT-9659 Deployed

ACH Account Linking

This feature allows users to link their ACH accounts directly with Stripe through the Financial Connections API, enabling secure authentication and sharing of account information without exposing sensitive banking details. This integration streamlines the payment process by automating the linking of ACH accounts to Stripe's platform.

SIT-9658 Deployed

W-9/W-8 Collection through Docusign

This feature allows users to electronically complete and sign IRS forms W-9 and W-8 via Docusign, streamlining the collection process for billing purposes. Users are redirected to a secure DocuSign-hosted signing session from the Billing Setup form, making it easier to obtain required documentation.

SIT-9660 Deployed

Company Profile Configuration

As a company administrator, you can easily manage your company's billing information, including contacts, tax documents, and payment methods, to ensure compliance with financial regulations. The new Billing Setup screen provides a secure and streamlined way to configure these details through Stripe integration.

SIT-9653 Deployed

Remove Duplicate Scroll Bars

This feature removes double vertical scroll bars from the entire system, providing a cleaner and more streamlined user interface. This change improves overall usability and reduces visual clutter.

SIT-9650 Deployed

User Type List

This feature allows users to select their type from a dropdown list, providing a clear and accessible way to identify user types. The updated interface displays the selected type next to the user's name, enhancing user visibility and management.

SIT-10053 Deployed

Publish TGs to Multiple POS

As a Consigner, you can now trigger the CatchAll API to automatically send new items added by TicFlip users to multiple points of sale, streamlining the inventory publishing process. This feature ensures that inventory information is up-to-date and accessible to various sales channels.

SIT-10184 Deployed

Affiliate Order Filter

This feature creates a sales panel that allows users to view purchase orders (POs) associated with their affiliate ID, along with related ticket groups and grid details. Upon loading the sales panel, it displays a sales grid populated with this information.

SIT-10072 Deployed

Sales Panel Overview

Consigners can now view their sales data in a centralized panel, which provides detailed information on each sale, including sales records and associated invoices. The panel features customizable filters by time period, allowing consigners to easily track and analyze their sales trends.

SIT-9951 Deployed

View Purchase Order Screen

This feature allows users to view and search purchase orders from their inventory, with the ability to right-click on an item in the Inventory Management Screen to access this functionality. Users can then select "View POs" to be redirected to a dedicated screen displaying relevant purchase order information.

SIT-9977 Deployed

Inventory PO Association

When adding inventory, users can link it to existing Purchase Orders (POs) and Tickets, creating a seamless workflow for managing affiliate IDs and related transactions. This feature integrates POs with Ticketing and Event data, streamlining inventory management processes.

SIT-10323 Deployed

Show Associated Team Groups

This feature updates the Events+Inventory screen to display all existing Trade Goods (TG) records linked to the user's Company and its affiliates, including those created by other users within the same affiliate or parent company. The updated view shows a broader range of TGs associated with the user's organization.

SIT-10056 Deployed

Edit User Profile

The frontend implementation allows users to access the application's main features and functionality through an intuitive interface. This feature provides a user-friendly experience, enabling seamless interaction with the application.

SIT-9611 Deployed

Consignor Dashboard

Consigners can now view and manage their listings from a centralized hub, "Events + Inventory", which provides easy access to all essential ticket management operations. This feature allows consigners to efficiently navigate and control their inventory from one intuitive screen.

SIT-10507 Deployed

Event Venue Data Storage

This feature integrates event information from an external API into our database, allowing users to access both event details and venue information when generating purchase orders. The integration ensures that this data is stored securely alongside ticketing information for future reference.

SIT-10455 Deployed

Event Search Autocomplete

The feature integrates the Events API with the "Select Event" section, allowing users to search for events by name, venue, or performer through a searchable input field. This enables users to easily find relevant events when accessing the "Select Event" section.

SIT-9757 Deployed

Submit TG Data to Backend

This feature enables users to submit their data through a frontend form, which is then processed and stored in the database via a secure backend API endpoint. The API handles specific backend fields, validates user input, and ensures error handling for seamless data submission.

SIT-9657 Deployed

Create Purchase Orders from Tickets

This feature automatically generates Purchase Orders (POs) when Tickets (TGs) are listed by users, allowing for seamless integration between the Add Tickets form and API. When a user clicks "Create PO" on the Add Tickets screen, a corresponding PO is created at the same time.

SIT-9656 Deployed

Add Tickets to Sell

As a Consigner, you can now easily add tickets to sell by selecting one or more events and confirming the necessary information, which will then be displayed on a new screen. This feature allows users to streamline their inventory management process by adding tickets in bulk.

SIT-10916 Deployed

Preview and Edit Form Data

This feature enables users to view a preview of submitted form data and retain the original values in the form fields for future reference. When submitting a form, the system will now display a preview section with entered data and preserve the user's input in the form fields after submission.

SIT-10909 Deployed

Event Summary Bar Display

The Event Summary Bar has been updated to display important event details in a clear and organized manner, including event name, date/time, venue, and a "Change Event" button. This change aims to improve user experience by providing essential context for events during the workflow.

SIT-10540 Deployed

Deal Structure Management

This feature enables the creation, reading, updating, and deletion of deal structures through a set of backend APIs, allowing users to manage their sales data efficiently. It also includes validation rules to ensure accurate and consistent entry of deal structure fields.

SIT-9455 Deployed

Deal Structure Manager

As a Super Admin, you can manage different deal structures for affiliates through TicFlip, allowing flexibility to adjust and accommodate various contract types. The system supports multiple deal types, including net, gross, and tiered deals, without being hardcoded into the database.

SIT-10438 Deployed

Purchase Order Created Notification

Purchase Order Created" to help users quickly identify the purpose of the message.

SIT-10569 Deployed

Send Password Reset Emails

This feature enables a secure password reset email to be sent automatically when a user initiates a password reset request. The email template is designed to provide an additional layer of security and prompt the user to take action to complete the reset process.

SIT-10413 Deployed

Send Reset Password Email

This feature redesigns the password reset email to match TicFlip's brand style and ensure consistency across all company-affiliated accounts. The updated template follows standard Figma guidelines for a secure and user-friendly experience.

SIT-9524 Deployed

Persistent User Info Display

This feature ensures that the top-right corner display of a user's username and company name is updated correctly after logging out and switching to another user. The initial login information from the first user who logged in will now be reflected accurately for subsequent users.

SIT-9515 Deployed

Error-Free User Creation

When creating a new user, users will now receive an error message instead of a 500 Internal Server Error, ensuring a smoother and more informative experience.

SIT-9490 Deployed

Populate Affiliate Fields

The "Affiliates Table" feature has been updated to populate its fields correctly, ensuring accurate and reliable data for users. This improvement resolves issues with the affiliates table not displaying expected information.

SIT-9487 Deployed

Default Display Name

This feature ensures that the full name and company affiliation of users are consistently displayed as "Frank Graziano - Alliance" in all relevant contexts. This maintains a consistent and professional user representation throughout the application.

SIT-9483 Deployed

Show Company Affiliates Only

This feature limits the visibility of user management information to only the company or affiliate associated with the primary user, enhancing data privacy and security. It ensures that users can only view their own affiliated companies' information, rather than all available companies.

SIT-9481 Deployed

Auto Populate User Fields

The "Users Table" feature has been updated to accurately populate user fields, ensuring that relevant information is displayed consistently across the platform. This improvement enhances the overall user experience by providing a more complete and accurate representation of users.

SIT-9359 Deployed

User Profile Management

This feature updates the User Creation and Edit forms with new UI designs, phone and email validation, and removes permission selection checkboxes, ensuring a more streamlined user experience for creating and editing users. The changes also include different form layouts depending on the type of user interacting with them.

SIT-9623 Deployed

Admin Console Page

The Admin Console feature updates the navigation bar to include an "Admin Console" tab, replacing the existing "User Management" option. The new page features a multi-tab layout with Company, Affiliate, and Users sections, along with a global search bar that filters across all three tabs.

SIT-9557 Deployed

Create Company Form

This feature allows Super Admins to create and edit company information, with validation for phone and email fields to ensure accurate data entry. The form is designed to be user-friendly and secure, with specific permissions and restrictions in place to maintain data integrity.

SIT-9247 Deployed

Create Affiliate Accounts

As an administrator, you can create and manage affiliates, including companies and consigners, to track their relationships with deals over time. This feature allows for flexible deal structures tailored to each affiliate's type of contract.

SIT-9316 Deployed

Login Form Validation

This feature enables users to securely log in to the system using an email address and password, with a "Forgot Password" button for recovery. The login API also includes a logout method and error handling for invalid credentials.

SIT-8800 Deployed

Log In to Account

As a seller, you can securely log in to your account using your email and password, with options to reset your password in the future. Upon successful login, you'll be redirected to the dashboard and logged out when you click the logout button at the bottom of the navigation bar.

SIT-9315 Deployed

Login Form Builder

This feature develops a secure and user-friendly login screen with an email field, password field, forgot password button, and error message display for failed login attempts, ensuring a professional experience. The login page is designed to match the provided Figma file and provides a seamless user experience upon successful login.

SIT-9238 Deployed

User Management Schema

This feature establishes the database schema for user management, including affiliates and roles, ensuring data integrity and relationships between tables. The schema includes constraints to enforce unique values in key fields such as email, phone, and company ID.

SIT-8986 Archived

Automated Database Setup

This feature sets up the infrastructure for the TicFlip app, including a robust PostgreSQL database with Terraform and a scalable serverless architecture. The setup includes blue/green deployment options and caching for improved performance in production.

SIT-9437 Deployed

Forgot Password Recovery

This feature allows users to reset their passwords by clicking "Forgot Password?" on the login screen, which opens a modal window that sends a password recovery email and provides instructions for resetting their password. The design includes a user-friendly interface for sending and receiving the recovery email.

SIT-9801 Deployed

Configure Email Service Variables

This feature sets up required environment variables for sending emails through our email service, ensuring seamless integration with AWS and providing a consistent configuration across environments. The updated variables will be used to authenticate and authorize email requests.

SIT-9391 Deployed

Dynamic Deal Structures

The new feature allows affiliates to create custom deal structures with TicFlip, enabling flexibility in structuring different types of deals, such as net and gross deals, with varying percentages. A dynamic database schema is implemented to accommodate these custom deal structures, ensuring a seamless experience for affiliates.

SIT-10055 Deployed

Get Affiliate PO Data

This feature allows logged-in users to view purchase orders and associated ticket groups for their affiliated customers, providing a centralized overview of customer activity. It integrates backend APIs and database queries to fetch relevant data in real-time.

SIT-9855 Deployed

Set Up Environments

This feature sets up a Quality Assurance (QA) environment for our repository, allowing us to test and validate our application's functionality in a controlled setting. The QA environment is configured with specific database URLs for testing purposes.

SIT-10183 Deployed

Sales Panel Builder

This feature introduces a new "Sales Panel" interface in the frontend, providing a streamlined way for users to view and manage sales data. The panel allows for easy navigation and visualization of key sales metrics, enhancing overall user experience.

SIT-13446 Deployed

Unlink Paid Invoices from Declined

When an invoice in BOE is marked as paid despite being declined by Adyen, this feature ensures that the transaction is correctly linked to the invoice and marks it as unpaid. This resolves discrepancies between payment status and actual payment outcome.

SIT-11853 Deployed

Optimize Prisma Engine Performance

This feature enhances the performance of the Prisma engine in the ticflip-tickets-api by minifying the code using esbuild, ensuring optimal functionality and improved performance. The update involves relocating the Prisma engine to its correct path for seamless operation.

SIT-12049 Deployed

Logo Redesign

The new feature updates the TicFlip logo to match the SeatHQ branding, ensuring consistency across the platform. This change enhances the overall visual identity of SeatHQ.

SIT-12778 Deployed

Customizable Logo Color Palette

This feature allows users to create a new color palette for SeatHQ that seamlessly integrates with the platform's updated logo. Users can modify and customize their color scheme using a new set of design options provided in a linked Figma file.

SIT-10223 Deployed

Order Management Dashboard

Consigners can now easily view and manage their orders and fulfillment statuses through a dedicated screen, providing comprehensive information on each order's status and details. This feature streamlines the process of tracking and resolving order fulfillment issues for consigners.

SIT-9607 Archived

Widget Overview Panel

The "Design Improved Widgets View" feature enhances the visual organization and usability of widget settings, making it easier for users to customize and manage their widgets. This updated design improves the overall user experience by providing a more intuitive and streamlined interface.

SIT-13273 Deployed

Store Payment Refusal Reasons

This feature allows users to view the reason why a payment was declined, enabling them to identify and address issues. It captures and stores this information in the database for future reference.

SIT-13413 Deployed

Account Reservations Mapping

This feature updates the mapping between Account Reps, Sales Reps, Reservations, and Invoices in the SI Tickets system to match the commission report requirements for Gotham 2026. The updated mapping ensures accurate tracking of accounts with reservations and invoices, based on a provided lookup table from Gotham.

SIT-9936 Deployed

Tab Navigation System

The new Tab Navigation System for the Consignment Tool allows users to switch between screens without closing their current tasks, making it easier to work on multiple projects simultaneously. The system also highlights the currently open tab and enables users to move and rearrange tabs as needed.

SIT-10919 Deployed

Clean Test Environment Setup

This feature improves the stability of the TicFlip QA environment by addressing existing issues such as data inconsistencies and incorrect field behaviors, ensuring a clean and reliable space for testing the emerging product. The updated environment will facilitate quick and stable testing, allowing developers to focus on product development rather than troubleshooting technical issues.

SIT-13201 Deployed

Add Events to Event Series

The Event Series feature has been updated to allow users to easily add events to their series, providing a seamless experience for managing and tracking events. This change resolves the issue where users could not see available events to add to their series.

SIT-13407 Deployed

Delivery Failure Notifications

When an order with a failed delivery in NFL is processed, the system triggers a Slack alert to notify the relevant team, including an order ID and cart ID. This ensures that the issue is escalated promptly to prevent further delays or issues.

SIT-12413 Deployed

Sign Terms and Conditions

As an admin, you can set terms and conditions for fans to agree to when tickets are processed over the phone. A pop-up prompt will appear on active invoices, requiring fans to sign off on the agreed terms before proceeding.

SIT-13279 Deployed

Correct Footer Styling in QA

The QA Marketplace feature has an issue with incorrect styling in the footer links for users in the QA environment. This styling correction will be applied to ensure a consistent user experience.

SIT-13385 Deployed

Resolve Delivery Failures

This feature resolves issues with failed NFL orders, sending automated alerts to Slack and notifying teams when more than 0 log events match against monitored queries within the last 5 minutes. It helps resolve delivery failures for specific order IDs in a timely manner.

SIT-13215 Deployed

Create Pipeline Templates

This feature creates automated testing pipelines for three environments (QA, UAT, and Prod) to support the new primary price template API repository. The pipelines enable seamless testing and deployment of changes across these environments.

SIT-12739 Deployed

Print Ticket After Box Office

When a partner user completes a box office transaction with auto-print enabled, they now receive an error message instead of being able to print tickets directly from the payment process. Users can still access ticket printing through the "Print Tickets" option in Transaction Detail.

SIT-12717 Deployed

Partial Payment Indicator

When an invoice is marked as partially paid but there are no actual payments recorded, the system incorrectly displays a partial payment amount. This issue occurs when NYRB members receive invoices with no corresponding transactions in Adyen or BOE records.

SIT-13216 Deployed

Update Payment Schedule After Refund

When a payment is refunded on a payment plan, the payment schedule should update to reflect that the payment has not been made. Currently, the "make payment" area still guides users to make the next scheduled payment after the refund, rather than acknowledging the refund.

SIT-13315 Deployed

Apply Account Credit

This feature improves the display of account credit applications to payment plans, ensuring that users see the correct transaction amount instead of displaying an incorrect 100x value. It enhances the accuracy and transparency of the payment plan process for BOE admins.

SIT-12655 Deployed

Resolve NFL Event Errors

When opening certain NFL events on the site, users are experiencing errors that prevent them from viewing ticket prices. The goal of this investigation is to identify and resolve the root cause of these issues.

SIT-12239 Deployed

Global Authentication Service

This feature enables global authentication for all Insights APIs by creating a single AWS Lambda function that verifies client JWT tokens and passes necessary authentication data to the APIs. This approach follows best practices and allows for easy reuse across multiple API endpoints.

SIT-13332 Deployed

Account Balance Deduction

This feature updates the credit for the specified email address to reflect a reduction of $22,931.37, resulting in a new balance of $0. This change ensures that the account is accurately reflected as having zero outstanding balance for the New York Red Bulls customer.

SIT-12762 Deployed

Revert Invoice Status

This feature ensures that when an invoice is marked as "Paid In Full" but still has outstanding payments, it accurately reflects the current payment status. It updates the invoice and payment statuses to reflect any remaining balance or pending payments.

SIT-13254 Deployed

Seat Map Report

The Gotham FC Manifest Report provides a grid view of seat status, including open, sold, and hold seats, along with ticket details such as category and new price. This report offers a more detailed look at each seat's status, replacing the map view for better visibility.

SIT-12148 Deployed

Store Credit Card Information

The new payment method feature allows RBNY customers to successfully store their credit cards for future transactions. Previously, this functionality was unavailable, causing issues for users trying to add a payment method.

SIT-13186 Deployed

Copy Event Data

The Copy Events feature is not working as expected in UAT, causing incorrect data to be copied into the database. The issue appears to be related to how JSON fields are handled during copying, resulting in escaped and stringified data instead of the intended format.

SIT-13230 Deployed

Ticket Type Selection Fix

The marketplace ticket selection page now correctly formats for events/series with multiple ticket types, ensuring that users can select tickets without being hindered by overlapping page elements. This improvement enhances the overall user experience on the platform.

SIT-13369 Deployed

Mark Payments as Paid

When a customer pays for an installation plan using account credits, the plan will now be marked as "paid in full" to reflect this. This ensures accurate billing and payment tracking for both customers and administrators.

SIT-9702 Deployed

External Customer API Access

This feature enables partners to access and query member data through an external API, providing endpoints for retrieving lists of customers, individual customer information, and sales representatives. This allows the RB team to build integrations with external tools using this data.

SIT-13203 Deployed

Associate Available Card with Invoice

When making a payment for an event series reservation, users are prompted to select an available card, but the due payment is not automatically associated with their existing card. Instead, they receive an error message asking them to add a new payment method.

SIT-13302 Deployed

Customer Payment Summary Display

This feature resolves an issue where customer profile payment summaries were not loading correctly, displaying incorrect or zero values for totals, paid amounts, due amounts, and progress bars. It aims to improve the accuracy of payment summaries for BOE customers, providing a clearer view of their outstanding balances and payment history.

SIT-13289 Deployed

Disable Payment Failure Notifications for

To prepare for an upcoming auto-payment date on October 15th, we are disabling payment failure notifications for RBNY - Partner ID #430 to prevent customer confusion. This change will ensure that customers receive accurate information about the issue and allow our team to resolve any problems before the payment runs.

SIT-9698 Deployed

External Event API Access

This feature enables partners to securely query and retrieve events data from our platform using an external API, with support for listing all events, retrieving individual events by ID, and secure authentication via API key and IP address whitelisting. The API will provide a clear and consistent URL structure for easy integration with external tools.

SIT-9697 Deployed

External Reservation API Access

This feature enables partners to access and query reservation data through an external API, allowing the RB team to build integrations with external tools. The API provides endpoints for retrieving reservations by event, customer, or individually, facilitating data exchange between systems.

SIT-13282 Deployed

Export Payment Plans

This feature resolves an issue with exporting payment plan data from the Event Series Payment Plans Tab in the BOE Series. It allows users to successfully export all relevant data without encountering errors.

SIT-13335 Deployed

Run Unpaid Season Ticket Payments

This feature re-runs the 9/15 auto-payment chron job for approximately 217 season ticket plans with outstanding balances, ensuring timely collection of missed payments. The re-run is triggered on October 15th to collect 9/15 payments from accounts that were previously unable to process due to incomplete or inactive payment information.

SIT-12651 To Do

Deliver Exact Quantity

When an order is placed for multiple tickets, but only one ticket is delivered, our system will automatically update the order status to reflect the correct quantity received. This ensures that customers are informed of any discrepancies and can take necessary actions.

SIT-13283 Completed

Riskified Order Failures

Orders #778621 and #778581 failed to pass riskification, suggesting issues with vendor orders and ticket delivery. Investigation will focus on identifying the root cause of this issue and implementing a fix to prevent similar failures in the future.

SIT-12297 Completed

Resolve Order Shipment Issues

When a customer places an order for multiple tickets, the system should correctly fulfill both seats. Currently, this feature fails to deliver on its promise, resulting in customers receiving only one ticket despite paying for two.

SIT-12660 Completed

Missing Item Notification

This feature ensures that customers receive the correct number of tickets for their orders, preventing errors like Order #750772 where 2 tickets were ordered but only 1 was delivered. The feature aims to improve accuracy and customer satisfaction for event ticket orders.

SIT-13198 Completed

Resolve Duplicate Orders

This feature resolves an issue where two tickets were purchased for an order but only one was received. It ensures that the correct number of tickets is associated with each order to prevent such discrepancies in the future.

SIT-12761 Completed

Available Seat Display

The feature resolves an issue where customers were unable to select all available seats for NFL orders, resulting in incorrect seat assignments. It now ensures that all seats are correctly displayed and selectable during the order process.

SIT-13070 Completed

Failed Delivery Notifications

When an order is marked as "Delivery Failed NFL", the system will trigger an alert and notify users via Slack about the issue, providing details such as the order ID and cart ID. This feature ensures that users are informed when their orders experience issues with delivery.

SIT-12484 Completed

Failed Delivery Notification

When NFL orders fail due to delivery issues, the order status is updated to "failed" and customer payments are automatically refunded. This feature ensures that customers receive a refund when their tickets cannot be delivered as expected.

SIT-13199 Completed

Failed Delivery Notifications

When an order fails to be delivered via NFL, a Slack alert is triggered to notify the team. The feature also sends a notification to the DataDog Slack channel with details of the failed delivery and relevant logs.

SIT-13184 Completed

Capture Payment on Failed Orders

When a payment fails for an NFL order, the system will trigger a Slack alert to notify the customer and team about the failed delivery. The feature also logs the issue in Datadog for further analysis and tracking.

SIT-12719 Completed

Resolve Failed Deliveries

When an order for NFL tickets fails to deliver, our system will automatically trigger a manual process to update the order status and send a notification to the customer via email. This ensures that customers are informed of any issues with their ticket delivery.

SIT-13071 Completed

Alerts for Failed Deliveries

This feature investigates and resolves failed NFL delivery alerts, ensuring that critical notifications are sent to users in a timely manner. The feature also analyzes the root cause of the issue and identifies reasons why alerts were not sent for order #776045.

SIT-12989 Completed

Delivery Notification System

When an order is marked as "NFL" and fails to deliver, this feature triggers a notification in Slack with the order details, ensuring that the issue is escalated and monitored. It also logs the failed delivery attempt for future analysis and troubleshooting.

SIT-13072 Completed

Delivery Issue Notification

This feature resolves an issue where orders with active status and unshipped delivery status were not generating failed delivery logs or alerts, allowing for improved proactive monitoring of such issues in the future. The fix ensures that these types of orders now trigger the correct logging criteria to facilitate earlier detection of potential root causes.

SIT-12840 Completed

Complete Delivery for Orders

This feature automatically triggers a notification to the DataDog Slack channel when an order fails delivery, specifically for NFL events. It ensures that the issue is escalated and logged for further investigation.

SIT-12666 Completed

Order Re-Dispatch Option

This feature addresses an issue with failed deliveries for specific orders, ensuring that the integration of tickets is corrected to prevent such failures in the future. It aims to resolve a problem related to NFL ticket fixes and improve overall order processing reliability.

SIT-12780 Completed

NFL Delivery Failure Alert

When an order is marked as "Delivery Failed NFL", the system will trigger a notification to the Slack channel, alerting administrators of the issue. This ensures that team members are informed and can take action to resolve the problem.

SIT-13262 Completed

Failed Delivery Notifications

When an order with a failed delivery is detected, the feature triggers a Slack alert to notify the team, providing details about the order and the specific log events that led to the failure. This ensures timely notification of potential issues with orders in progress.

SIT-9674 Deployed

Sync Order Tickets to WS

This feature ensures that all tickets from an order are synced to the user's web store account, resolving the issue of only one ticket being visible. It aims to provide a complete and accurate view of purchased tickets in the WS My Tickets section.

SIT-9745 Deployed

Login from Renewal Email

This feature improves the onboarding process for customers by directly routing them from the renewal email to the login page, reducing the delay of seeing a loading screen before logging in.

SIT-9746 Deployed

View Paid Invoices Details

This feature allows customers to view their paid invoices with more accurate information for General Admission (GA) tickets, which do not include row and seat numbers. The feature either hides this information or displays "N/A" instead of the missing details.

SIT-9748 Deployed

Payment Confirmation Details

Upon successful payment, customers will receive an order confirmation email with clear details of the payment, including the last 4 digits of the card number and billing address. This updated email aims to provide more transparency and clarity about the transaction process.

SIT-9749 Deployed

View Unpaid Invoices

This feature allows customers to view their outstanding invoices and payment schedules. The updated design will also improve the readability of the Payment Options section on Venue, making it easier to view payment methods without truncation.

SIT-9794 Deployed

Toggle Between Invoices

This feature allows customers to switch between invoices without losing their payment option progress, ensuring that the correct details are updated and displayed. When switching between invoices, users will now be taken back to the summary step 1, preventing confusion about their payment options.

SIT-9978 Deployed

Split Payment Methods Display

When using the "Split" payment option, customers can view all available payment methods and the corresponding charges for each one. This allows them to review their payment details before completing the transaction.

SIT-11125 Deployed

Support for Multiple Stripe Versions

This feature allows customers to add payment methods using both Stripe v1 and v2, ensuring compatibility with partners who still use version 1 of the payment gateway.

SIT-9090 Deployed

Event Page Template Switching

The feature resolves an issue on the Event Page where the top section with event details fails to load when visiting a secondary event page. In contrast, the primary event page loads correctly using a secondary template.

SIT-9791 Deployed

Event Searchability

This feature improves the searchability of events within the BOE UAT demo environment, ensuring that users can easily find and access relevant events in both groups.

SIT-9858 Deployed

Sync Partner Events with Orders

The BOE UAT Demo Environment has an issue where orders are not syncing properly with events, causing tickets to be visible in the marketplace but not updating correctly. This prevents users from seeing the latest order information for specific event orders (e.g. Order Number: 637936).

SIT-10559 Deployed

Sync Marketplace Data

This feature resolves the issue where data from new partner groups and events is not syncing properly with the BOE UAT. It enables seamless synchronization of newly created content to ensure accurate market presence for partners.

SIT-10572 Deployed

Sync Invoices Across Systems

This feature resolves an issue where invoices were not syncing properly during the User Acceptance Testing (UAT) Business Operations Environment (BOE). It ensures that invoices are now synced correctly, allowing for accurate tracking and management.

SIT-10891 Deployed

Access Tickets Without CORS

This feature resolves the CORS error that prevented users from accessing their own tickets when trying to log in. It now allows users to view and manage their tickets without encountering this issue.

SIT-10892 Deployed

Missing Code Fix

This feature updates the Bo Ticket API to fix missing code, ensuring accurate and reliable data exchange between systems. The updated API will improve overall system performance and functionality.

SIT-11829 Deployed

Sync Saved Payment Methods

This feature resolves issues with saved payment methods in both Business Operations Engine (BOE) and Web Services UAT. It ensures that payment methods added through WS UAT are displayed in BOE and persisted for future use.

SIT-8850 Deployed

First Launch Fix

This feature resolves an error that occurs when launching mobile apps on iOS and Android devices immediately after installation. It ensures a smoother user experience by resolving the initial launch issue.

SIT-12731 Deployed

Sync Marketplace Orders

This feature resolves an issue where tickets purchased through a QA event are not synced to the "My Tickets" section in the Marketplace, allowing customers to view their orders correctly. The fix ensures that tickets from QA events are now properly synchronized with the Marketplace, resolving the discrepancy for customers.

SIT-11191 Deployed

Consistent Payment Dates

The feature resolves an issue where payment dates were displayed inconsistently across Quality Assurance Workspace (QA WS) and Human Network (HN). This inconsistency has been resolved to ensure accurate and consistent display of payment dates in both systems.

SIT-11912 Deployed

Process Payment Button

The "Pay" button on Marketplace QA is unresponsive when clicked, failing to process payments despite visual feedback from hover and click interactions.

SIT-10543 Deployed

Error Notifications for Sync Issues

This feature resolves daily sync issues with Airflow by automatically sending error notifications to users via Slack when syncing fails. It aims to improve the reliability and visibility of data synchronization in Airflow workflows.

SIT-12307 Deployed

Optimize NFL Daily Snapshot Queries

This feature optimizes slow queries on the public.nfl_daily_snapshot table in our database by creating indexes on specific columns to improve query performance. This should reduce the time it takes for users to access and analyze NFL daily snapshot data.

SIT-9024 Deployed

Missing Table Detection

The feature resolves an issue where a missing table in the backend job caused errors during execution. It now correctly handles the "Change Email Expirated Link" job by updating the corresponding table without errors.

SIT-10313 Deployed

Manage Error Notifications

This feature resolves errors that occur when connecting to Business Intelligence Data Assets (BI DAGs) and allows users to successfully load data into their workspaces. It improves the reliability of data connections, enabling users to access and analyze their data more efficiently.

SIT-11008 Deployed

Optimize Image Storage

This feature automatically removes large unused images from production environments to free up storage space and improve overall performance. It ensures that only necessary images are retained in production, reducing clutter and improving site speed.

SIT-10693 Deployed

Swap Event Names in Emails

This feature updates the Event Series/Event Reservation email template to replace "[Event Series Name]" with "Event Name", ensuring consistency and accuracy in communication. The change aims to improve clarity and user experience when sending event-related emails.

SIT-12219 Deployed

Error Notification Setup

The Ticflip Backend API pipeline has been improved to prevent failures that previously prevented users from updating their information. This update ensures a smoother user experience when attempting to make changes to their account details.

SIT-12268 Deployed

Error Notification System

The new email API feature allows users to easily send and receive emails through the application, providing a seamless communication experience. This update resolves a pipeline build error that previously prevented the production deployment of the email API.

SIT-13263 Deployed

Auto-Fail Recovery

This feature improves the reliability of mobile pipelines by addressing issues that cause them to fail. It aims to enhance the overall user experience and reduce errors in mobile app deployment and testing.

SIT-10416 Deployed

Mark as Inactive

This feature resolves an issue with incorrect records appearing in listings, ensuring that the data is accurate and reliable. It improves the overall quality of the listings file, providing a better user experience for those relying on this data.

SIT-9830 Deployed

Edit Attribute Names

As an administrator, users should be able to edit attribute names in customer profiles, allowing for flexibility and customization of profile information. This feature enables admins to update attribute names alongside values, ensuring accurate and up-to-date profile data.

SIT-9831 Deployed

Save Attribute Without Value

As an admin, you can now save customer profile attributes without assigning a value, allowing for more flexibility when creating profiles. This feature ensures that attribute names remain available even if their corresponding values are not provided.

SIT-11884 Deployed

Save Payment Details

When making a payment through the customer profile, the system now saves the last four digits of the payment card number and the card brand in the database. This ensures that payment information is accurately recorded and retained for future reference.

SIT-11886 Deployed

Single Order Confirmation Email

When an administrator makes a payment through the customer's current invoice page, the system will now only send one order confirmation email instead of multiple emails. This change simplifies the payment process for administrators and reduces unnecessary communication with customers.

SIT-9887 Deployed

View Ticket Details

As a Partner Admin, this feature allows you to view detailed information about tickets, including customer details, sold user IDs, and event data. This enables more accurate tracking of ticket data issues.

SIT-10589 Deployed

Ticket appears in customer account

When an admin reserves an event series and a customer pays it in full, the ticket will be automatically added to the customer's "My Account" section. This ensures that customers can easily view and manage their paid reservations.

SIT-11733 Deployed

Refund and Payment Metadata

This feature allows BOE Admins to view structured customer and transaction metadata for payments made through Refund and Make a Payment actions in BOE, which are now visible in the Adyen Customer Area portal. This provides a more detailed understanding of payment transactions and their associated customer information.

SIT-10805 Deployed

Event Series Warning Display

This feature improves the display of warnings when merging event series, providing a clearer and more user-friendly experience for users. It enhances the overall functionality of event management by reducing potential errors and improving data integrity.

SIT-10806 Deployed

Transaction Transaction Alerts

This feature resolves issues with warnings on the Transactions page for event series, improving user experience and reducing errors. It enhances the functionality of the platform to provide clearer and more accurate information to users.

SIT-10808 Deployed

Place Reservation Without Loop

When purchasing an event series with an advanced purchase type, a spinning 3-dot menu appears instead of allowing users to proceed with their booking. This issue has been resolved to enable seamless placement of reservations on the purchase screen.

SIT-10810 Deployed

Display Valid Total Value

This feature resolves an issue where the total value of a click payment plan was incorrectly displayed as "invalid" when viewed in detail. It now displays the correct total value for users to easily understand their payment obligations.

SIT-10843 Deployed

Handle High Demand Errors

When attempting to complete checkout as a customer on an event iframe page in QA mode, users are presented with a generic "Due to High Demand" error message. This issue does not occur in production environments and is currently under investigation for possible timeout config issues in the sandbox environment.

SIT-8846 Deployed

Remove Previous Banner Automatically

When updating a venue page, admins can now add a top ad banner without losing the previously set banner. To maintain the old banner, admins must manually remove it before making changes and selecting a new banner to upload.

SIT-8847 Deployed

Expand Venue Details

When searching for a venue and applying filters, an admin can add a top ad banner to the Venue page, which dynamically expands to reveal additional details about the venue. This allows users to view more information related to the venue, starting from assets to bio section, based on applied filters.

SIT-11060 Deployed

DynamoDB Access Control

The DynamoDB Sync Scan feature has been updated to handle access denied exceptions when scanning DynamoDB tables. This fix allows the feature to continue running even if it encounters an AccessDeniedException error due to insufficient permissions.

SIT-10337 Deployed

Retry Stripe Payments

This feature resolves an issue where the Business Operations Exchange (BOE) checkout process failed for partners configured to use Stripe v2 payment gateway. It now successfully processes payments for these partner configurations.

SIT-11907 Deployed

Store Adyen Configuration Details

This feature adds required fields to the Adyen partner configuration, allowing users to store and manage their Adyen settings more efficiently. The new fields will be used to store the Partner's Store ID and Sub Merchant ID, ensuring accurate payment processing for Adyen payments.

SIT-11812 Deployed

Save Payment Method

When processing a payment using a saved Adyen card in our system, a 500 error occurs due to a missing required field, preventing the payment from being processed and triggering an automatic refund. This issue is resolved when the payment_method field is correctly populated during the invoice_payments.create() operation.

SIT-11248 Deployed

Bulk Import Category Restoration

This feature resolves an issue with bulk imports where certain category lines of code were inadvertently removed, causing the import process to fail. The update now allows for successful bulk imports by re-including these missing category lines.

SIT-11231 Deployed

AutoPay Column Restoration

The Autopay Merge Resolution feature fixes an issue where the autopay column was removed from bulk imports during the User Acceptance Testing (UAT) process. This update resolves the error that occurred when trying to merge data with autopay information.

SIT-12713 Deployed

Selectable Date/Time Fields

When creating a new event, users will now be able to see the available time slots again, allowing them to select the correct time. This fix resolves the issue where time selection fields were previously hidden after selecting date/time.

SIT-12667 Deployed

Group Selection Feature

The feature fixes an issue in the "Group" section of the My Invoice page, allowing users to select and manage groups correctly. This update resolves the error that previously prevented users from accessing this functionality.

SIT-12665 Deployed

Make Payment Successful

The "Make a Payment" feature in BOE Customer Profiles has been fixed to successfully process payments for customers with a payment plan. Previously, users were unable to make payments due to an issue where the total amount was displayed as $0.00 and no new transaction was created after a successful message.

SIT-11800 Deployed

Edit Event Details

The "Edit Event Page" feature has been fixed to resolve the issue that prevented users from making changes to event details. This update improves the functionality of the event page, allowing users to edit and manage events more effectively.

SIT-11137 Deployed

Hide Event Series Tickets

This feature resolves an issue where users were seeing additional tickets in their ticket section labeled as "event series". The fix ensures that these tickets are not displayed separately from the main ticket list.

SIT-10788 Deployed

Resolve Merge Errors

This feature resolves an issue where the CartItem and CartItemTotals were not merging correctly in the BOE (Business Operations Engine) system. It improves the accuracy of cart totals and item information during checkout processes.

SIT-10534 Deployed

Query Optimization Tool

This feature optimizes database queries to prevent timeouts and errors when creating Event Series in Prod Green, ensuring a smoother user experience. The update reduces the load on the database instance, preventing it from reaching critical thresholds.

SIT-11759 Deployed

Remove Adjust Payment Modal

This feature removes the "Adjust Payment" button and modal from the marketplace, providing a cleaner user experience for customers. The removal of these elements aligns with the requirement to eliminate unnecessary features.

SIT-10395 Deployed

Save Required Fields Before Submission

This feature improves the customer profile creation process by ensuring that the "Save" button is only active when all required fields are filled in. A visual indicator (* next to Address) and a clear warning message will be added to help users understand when they need to complete additional information.

SIT-11952 Deployed

Remove Required Fields for Non-Adeny

When using a non-Adyen payment processor, certain fields are automatically removed from the checkout process to simplify the user experience. This change ensures that users can complete their purchases without being prompted for unnecessary information.

SIT-11280 Deployed

Event Series Lockdown

This feature prevents administrators from editing event details after the due date has been set and a ticket has been booked, ensuring consistency and preventing potential disruptions. It ensures that once an event is in progress, its details cannot be altered by admins.

SIT-10733 Deployed

Remove Duplicate Meta Pixels

This feature removes the incorrect Meta Pixel ID from Legends of Monster Trucks order pages to prevent conflicts with ad optimization and triggering duplicate PageView events. It ensures that only the correct, client-owned Meta Pixel ID is installed on these pages.

SIT-10720 Deployed

Remove Event Series from Tickets

This feature removes Event Series synced orders from existing user tickets and prevents new orders with Event Series from being created. It updates the API to return a list of booleans indicating which events are part of a broken Event Series, allowing for their removal.

SIT-10341 Deployed

Remove Section Label

This feature removes the outdated term "section" from the North Bay Battalion Partner map, updating it to reflect its accurate name, Boart Longyear Memorial Gardens. The change improves the map's clarity and consistency with other partner maps in the system.

SIT-10268 Deployed

Optimize Page Load Times

The Transactions page now loads faster, reducing the initial delay from over 5 seconds. This improvement enhances the overall user experience and responsiveness of the feature.

SIT-10220 Deployed

Multiple Group Purchase Subject Line

This feature allows event organizers to customize the email subject line when purchasing tickets across multiple groups for an event. The subject line will now display either the individual group name or a comma-separated list of all participating groups, depending on the number of groups and events involved.

SIT-10194 Deployed

Multi-Event Ticket Printing

When printing tickets for multiple events in a single transaction, the feature displays all event details from a single event, while allowing users to customize ticket types and add attachments such as video evidence, email PDFs, and BOE PDFs. This ensures that all printed tickets accurately reflect the details of a single event, rather than each individual event separately.

SIT-10139 Deployed

Partner Cart Refresh

When switching partners, the cart will remain clear of any items that were purchased with the previous partner, ensuring a seamless shopping experience. Additionally, the tickets inventory will be released for the new partner, allowing users to purchase and manage their tickets as needed.

SIT-10129 Deployed

Selected Seats on Map

The feature allows BOE admins to view which seats are already selected on the seat map for multiple events in a single cart. This enables admins to easily identify and manage selected seats across different events.

SIT-9678 Deployed

Group Page Filter Removal

The "Remove filter box on Create Group page" feature removes an unnecessary filter box from the Group Edit page to provide a cleaner and more streamlined experience for users creating new groups. This change simplifies the process of creating groups without distractions.

SIT-11208 Deployed

Find Available Commission Services

This feature allows users to find and access commission services within the platform. It resolves an issue where these services were previously not discoverable.

SIT-11643 Deployed

Payment Tracking

This feature allows customers to view their payment history on auto-pay invoices, ensuring they can track the completion status of each payment. The updated Reservation page now displays the number of completed payments for auto-pay invoices.

SIT-11826 Deployed

Open Profile with Payment

When a user clicks on a deep link, they will be redirected to their profile page and prompted to enter a new password. After entering the new password, the payment form will open automatically on the profile page.

SIT-11840 Deployed

Remove Locked Section Text

This feature removes the word "section" from the top-left corner of the map for the Sports Illustrated Stadium location in Gotham FC partner accounts, making it easier to view. The change was made to prevent this text from being editable through Venue Seating in BOE.

SIT-11863 Deployed

Retrieve Current Customer Payment

When viewing a customer's payment methods, the feature now ensures that the correct payment methods are displayed based on the currently selected customer profile, rather than showing outdated information. This improves the accuracy and relevance of the payment method display for each customer.

SIT-11873 Deployed

Limit Pay In Full Option

As a BOE Admin, you can now restrict access to the "Pay In Full" payment option on Event/Event Series Boxoffice when using Stripe as the payment processor. This ensures that admins cannot inadvertently create incompatible payment plans for events with specific Stripe Partner requirements.

SIT-11877 Deployed

Partner-Specific Payment Plans

This feature ensures that customers can only view and create payment plans if they are partnered with Adyen and have it set up as their active payment processor. This adds an additional layer of security to prevent unauthorized access to payment plan options.

SIT-11887 Deployed

Display Invoice ID in Payment

The Payment Plans feature now correctly displays the Reservation ID in the Invoice column, replacing the previous "N/A" value. This change enhances clarity and tracking for admins, allowing them to access essential information about each installment or payment plan entry.

SIT-11913 Deployed

Show Only Paid Amount

This feature updates order confirmation emails to accurately reflect only the initial payment made on installment plans, reducing confusion for customers with multi-month payment plans. The email now clearly distinguishes between the amount paid at purchase and the total plan amount.

SIT-11931 Deployed

Automated Deployment Trigger

The feature resolves an issue with the automatic deployment of updated code from the uat branch to the uat environment for both the ticflip-email-api and ticflip-user-management-api repositories. Now, changes merged into the uat branch should trigger a successful deployment to the uat environment.

SIT-11950 Deployed

Update Customer API Version

The Customer API has been updated from version 3.3.0 to 4.0.2 to ensure compatibility and support for future releases. This update ensures that our application can continue to function smoothly with the latest version of the API.

SIT-11202 Deployed

Refund Validation

This feature adds validation to the refund process under the Finance tab, ensuring that refunds are processed correctly and securely. This improvement enhances the overall user experience by reducing errors and increasing confidence in financial transactions.

SIT-13189 Deployed

Secret Management for APIs

The Insights API pipeline has been updated to include production-ready secrets, ensuring secure data access for both User Acceptance Testing (UAT) and Production environments. This change enhances the reliability of the pipeline and improves overall system security.

SIT-13314 Deployed

Reduce Account Credit Balance

This feature reduces the account credit balance for William J. Kleemann's email address (williamjkleemann@gmail.com) associated with the New York Red Bulls, lowering it from $556 to $0.

SIT-13406 Deployed

Access to Production Environment

This feature grants access to the production environment for user "Dirk", allowing him to view and interact with live data. This change enables Dirk to perform testing and quality assurance tasks in a real-world setting.

SIT-13371 Deployed

Create External DevOps Confluence

This feature creates a Confluence space tailored to meet the needs of external DevOps teams, including key information such as regions, accounts, and load balancers. This will enable seamless collaboration and knowledge sharing between internal teams and external partners.

SIT-13316 Deployed

Verify Environment Variables

This feature ensures that environment variables in seathq.qa and seathq.uat are identical to guarantee consistent functionality across both environments. It verifies the parity of environment variables on CatchAll connections, email settings, and AWS Lambda configurations.

SIT-12064 Deployed

Update Login Screen Logo

The updated feature replaces the old TicFlip logo with the new SeatHQ logo on the login screen, ensuring consistency in branding. This change also updates any existing references to "TicFlip" to reflect the new company name, "SeatHQ".

SIT-12826 Deployed

Update Paid In Full Status

This feature updates invoices that were incorrectly marked as "paid in full" in the Bill of Exchange (BOE) to reflect that payments were declined by Adyen, ensuring accurate records. It ensures invoices are accurately represented as having no payments made.

SIT-13383 Deployed

Onboarding Setup Assistant

This feature provides onboarding support to help developers get started with our platform, ensuring they have a smooth and successful experience. It aims to reduce the time and effort required for new developers to onboard and become productive.

SIT-12328 Deployed

Customizable Profile Views

The Customer Profile feature has been restructured to improve its layout and usability. This change aims to enhance the overall customer experience by making it easier for users to access and manage customer information.

SIT-13278 Deployed

Re-run Failed Payments for NYRB

This feature automatically re-runs failed payments from September 15th for New York Rangers Bank (NYRB) customers who were on payment plans. It aims to identify and resolve the reasons behind these failures, ultimately ensuring all missed installments are successfully billed.

SIT-13312 Deployed

Create Pipeline for Lambda Function

A new automated pipeline has been added for the primary-checkout-api Lambda function, allowing for seamless QA, UAT, and production testing. This pipeline ensures that the API is thoroughly tested before deployment to production.

SIT-10557 Deployed

Code Lint and Build Checks

This feature enhances code quality by automatically running lint checks before commits and pushing, ensuring formatted and compilable code is always included in the repository. It also extracts relevant JIRA issue keys from branch names to commit messages for better tracking and organization.

SIT-13331 Deployed

Account Balance Reduction

The feature updates the credit balance for the specified customer's New York Red Bull Account, reducing it from $1,096 to $0.

SIT-12135 Deployed

Add Payment Plan Option

This feature allows fans to add a payment plan when purchasing an event series ticket, enabling flexible payment options for events. Admins can now set the length of the payment plan between 1-12 months, with invalid lengths rejected and displaying an error message.

SIT-12251 Deployed

Assign Account Reps from File

This feature allows users to quickly import and assign customer account representatives from a CSV file, making it easier to manage relationships between customers and their assigned reps for Gotham FC.

SIT-13253 Deployed

Account Credit Adjustments

This feature updates the NYRB account credits by reducing balances for specific customers, bringing their totals back to zero. The update is performed in a quick database operation to efficiently manage customer account credits.

SIT-9991 Deployed

Right-click Menu Editor

The "Design Right-click menu and TG modification modal" feature enhances the user interface by providing a more intuitive way to access design options for templates (TGs) when right-clicking on them. This improvement streamlines the process of modifying template designs, making it easier for users to customize their work.

SIT-11876 Deployed

Sign Up Confirmation Flow

confirming their email, quick onboarding, and completing their profile. The first step is automatically marked as completed after sending a validation email to the user's registered email address.

SIT-9432 Deployed

Role Management Hub

This feature allows Super Admins to create, edit, and remove roles, which can then be assigned to users within the platform. The Roles & Permissions screen provides a searchable list of available roles, with permissions updated in real-time when a role is selected.

SIT-9624 Deployed

Company User Management Dashboard

The Design Company/Affiliates/Users Management page provides an intuitive interface for managing design company information, allowing users to quickly access key data through a customizable header with buttons, global search, and tabbed grid views. The feature enables bulk actions, sorting, filtering, and searching across various grids, streamlining user experience and productivity.

SIT-10739 Deployed

Customizable Left Nav Bar Design

This feature creates a final design for the left navigation bar, including proper icon usage, spacing, and colors to enhance user experience. The updated design will include active and inactive screen styles, hover effects, and consistent branding throughout the navigation area.

SIT-9665 Deployed

Create Company Profile

This feature allows users to design and create Company CRUD (Create, Read, Update, Delete) pages in Figma, streamlining data management for companies.

SIT-13239 Deployed

Identify Unlinked Invoices

This feature identifies accounts in the Marketplace UI that have created multiple payments for an invoice with Adyen payment, allowing users to clean up and notify customers about refunds if necessary. The feature helps ensure accuracy and transparency in invoice processing.

SIT-13305 Deployed

Siticket Infrastructure Access

This feature grants access to the sitickets infrastructure, allowing authorized users to manage and interact with ticket-related data. It enables secure sharing of ticketing responsibilities among team members.

SIT-13281 Deployed

Update Project Status on GitHub

This feature integrates GitHub repository status updates with Continuous Integration/Continuous Deployment (CI/CD) pipeline statuses, providing a single view of project health and enabling more accurate release decisions. It streamlines the process of monitoring code changes and pipeline outcomes in one place.

SIT-13252 Deployed

Add Credit to Customer Profiles

This feature adds an additional $100 credit to customer accounts in the Business Owner's (BOE) section of their profile. This increased credit limit allows customers to make more purchases and reduces the need for manual adjustments.

SIT-13187 Deployed

Event Purchase Fix

Event/Event Series purchases have stopped working due to an error caused by insufficient input arguments. This issue prevents users from successfully completing transactions for these types of events.

SIT-12839 Deployed

Validate NFL Ticket Barcodes

When purchasing tickets for select NFL preseason games through Ticketmaster, users will now receive a valid barcode/QR code on their tickets, ensuring accurate tracking and validation of inventory. This change aims to resolve issues with null barcodes on tickets and improve the overall ticketing process.

SIT-13247 Deployed

Auto-Retrive Customer ID

This feature resolves an issue with the IFrame Event Series where checkout fails to charge payment plans due to an undefined "requestData" variable. It fixes the error and enables successful processing of payment plans during checkout.

SIT-12605 Deployed

Change Email Disclaimer

When editing your email address on your account, you'll be notified that changes will only affect future orders and may not be applicable to existing orders. To ensure accurate delivery of tickets, please contact support immediately if you need to update the recipient's email address for an existing order.

SIT-12529 Deployed

Two-Factor Authentication Code Send

This feature adds an extra layer of security by sending a unique 6-digit code to the user's original email address and requiring them to enter it within the marketplace UI before updating their account information. This ensures that the user is the legitimate owner of their account and prevents unauthorized changes.

SIT-12606 Deployed

Send Original Account Notification

When an email address is updated, the system will automatically send a confirmation email to the original email address. This ensures that the user receives notification of their email change.

SIT-12145 Deployed

Email Update Notification System

This feature assesses the impact of email updates on Marketplace accounts, ensuring that users receive accurate and relevant information. It helps identify any potential issues or areas for improvement related to email notifications in the marketplace.

SIT-12488 Deployed

Email Change Indicator

When you update your email address in your customer profile, a "Change Pending" tag will appear next to the new email address until it is successfully validated. This helps you know that changes are being processed and gives you an idea of when your account information has been updated.

SIT-12521 Deployed

Email Change Confirmation

This feature allows users to create custom email templates that are sent automatically when they update their email address. The template includes a verification message and a request for contact from support if the change was not initiated by the user.

SIT-12741 Deployed

Apply Credit to Installment

This feature allows NYRB reps to apply customer deposits to upcoming payments in installments, ensuring they can complete payments using available credits. The feature enables flexible application of credits regardless of the payment amount, even if it's less than or more than the credit value.

SIT-12142 Deployed

Update Fan Email Address

As a fan, you'll be able to update your email address in your marketplace customer profile, allowing for more control over your account information. This feature will also reflect changes back to your profile, ensuring accuracy and security.

SIT-13208 Deployed

Restore Base Ticket Price

This feature reverts changes made in SIT-10418 to restore the original functionality of event pages, displaying only the base ticket price and not including convenience or processing fees. The updated feature aims to return to the previous behavior where users see a clear base price for each ticket.

SIT-12858 Deployed

Future Payment Percentage Allocation

This feature calculates percentages from split payment amounts and allows users to apply these percentages to future payments, ensuring accurate and consistent application of card values throughout the payment plan.

SIT-12816 Deployed

Match Payment Totals

This feature ensures that customer-facing invoices match the payment plan totals displayed in the Back Office Engine (BOE), resolving discrepancies between invoice amounts and BOE payments. It aims to improve accuracy by aligning these totals for customers who have experienced payment failures due to incorrect CVC information.

SIT-10755 Deployed

Show Total Due Amount

This feature allows users to view the total amount of tasks that are due on the same day as the current date, rather than just seeing "Due Today" for each individual task. This provides a clearer overview of the user's workload and deadlines for the current day.

SIT-12734 Deployed

Publish Cookie Policy Page

The new "Cookies" page on sitickets.com will publish our cookie policy, including an actual date of publication and a clean design without accordion-style drop-downs. The policy link will be added to the site's footer for easy access.

SIT-12735 Deployed

Update Privacy Policy Page

"Replace the existing privacy policy on sitickets.com with a new version attached to this story. The updated policy will be displayed in a clean format without accordion-style dropdowns, including the actual publication date."

SIT-12377 Deployed

Add Account Representative

As an admin user, you can now add and manage Account Representatives for customer profiles, allowing for separate management of sales reps and account reps. This feature enables admins to select or type in an existing user from the system to assign as the account rep, ensuring accurate updates in both the customer profile and partner_customer table.

SIT-12654 Deployed

Barcode Display Fix

The iOS app is experiencing an issue where ticket barcodes are missing for specific order numbers, even after reinstalling the app. The problem persists on mobile devices but resolves correctly on the mobile web version.

SIT-13094 Deployed

Create Reserved Seating Series

Users are unable to create reserved seat event series in Production, resulting in an incomplete setup. Creating a reserved seating event series in Production now successfully creates and displays the event series in the portal.

SIT-12718 Deployed

Partner Specific Payment Data

The updated feature ensures that the Payment Summary component displays accurate and partner-specific data, allowing users to filter purchases paid due by partner. This change improves the reliability of payment summaries for customers with multiple partners.

SIT-12188 Deployed

Add Meeting Invitees

This feature allows users to create one-off tasks and schedule ad-hoc meetings within the platform. It provides a flexible way for teams to organize and manage spontaneous projects or collaborations without requiring a set project plan.

SIT-13269 Deployed

Assign Dev Access

This feature grants Joao access to sitickets and happsnow infrastructure with the developer profile, enabling him to perform necessary tasks without needing elevated permissions. This change improves workflow efficiency by providing a more streamlined experience for developers working on these systems.

SIT-11723 Deployed

Subscribe to MLB Notification Service

This feature allows users to submit a request to subscribe to an MLB notification service, enabling them to receive updates and notifications. The estimated activation timeline for the service is approximately 2-4 weeks.

SIT-11721 Deployed

MLB Notification Service URL

This feature allows users to create a publicly accessible URL for submitting requests to access the MLB notification service, streamlining the process of obtaining access. This enables faster and more efficient communication with the MLB organization.

SIT-13260 Deployed

Manage Multiple Databases

This feature allows users to create separate databases for quality assurance (QA) and sandbox testing, providing a secure environment for developers to test and iterate on their applications without affecting production data. This enables more efficient and reliable testing processes.

SIT-12834 Deployed

Data Warehousing Setup

This feature evaluates and compares various data replication and data warehousing solutions for AT databases, with a focus on SQL Server Note edition. The goal is to determine the best option for synchronizing data between production and standby databases while ensuring seamless integration with Tableau.

SIT-11896 Deployed

Handle Validation Errors

This feature improves error handling by providing clearer communication to users when validation errors occur in the CatchAll system. It ensures that users receive accurate and helpful feedback when encountering issues with data validation.

SIT-11675 Deployed

Ticket Creation Fix

When attempting to create purchase orders from an add tickets form, users are met with an internal server error and unable to proceed. The issue occurs when clicking the "Create POs" button after filling in valid ticket data.

SIT-10792 Deployed

Clear Filter Reset Button

The updated Sales page now includes a "Clear Filters" button to reset all applied filters and a "Refresh" button at the top of the grid that updates the sales data when clicked. This change enhances user experience by providing easier access to clearing filters and updating the grid with fresh data.

SIT-10790 Deployed

Set Wholesale Price

This feature updates the "Enable/Disable Autopricer" modal to require a wholesale price when disabling autopricing, ensuring accurate pricing updates in the database. The updated modal now displays the initial wholesale price entered for the product group and requires a new price value to be saved.

SIT-10649 Deployed

Ticket Network Event IDs

This feature allows users to associate a Ticket Network (TN) ID with each ticket listing, enabling seamless integration with TN's event data. The feature updates the tickets-api to use TN's event IDs instead of generating its own, aligning with the webstore's reference method.

SIT-12243 Archived

Search Results Scroll Fix

When searching for reservations in the "Reservations" tab within the "Invoices" section, clicking on an Invoice ID should not cause the page to jump to the top. This feature addresses the incorrect behavior issue, ensuring a smoother user experience.

SIT-13224 Deployed

Link Payment to Invoice

This feature allows customers to link one of their previously collected payments to an invoice, ensuring that the correct payment is associated with the corresponding invoice and displayed as the first payment made. It also enables customers to request refunds for some or all of their previous payments.

SIT-9448 Open

Include Transfer URL in Shipped

This feature enhances the 'Ticket Order Shipped by Mobile Transfer' email by adding a link to the transaction URL, ensuring that customers can access their transfer information if the original link is not included. The updated email will now include the transfer link if it fails to be added automatically.

SIT-12758 Deployed

Auto Pay Scheduling

This feature ensures that when creating a custom final payment plan, the first installment is dated as today's date, while subsequent installments are scheduled to coincide with the next automatic payment run, rather than 30 days from the current date. This improves accuracy and aligns with the desired behavior for manual payment plans.

SIT-13235 Deployed

Remove Tom Hopper

This feature removes Tom Hopper's character from our platform, effectively removing his presence and any associated content. This change aims to simplify the user experience by reducing clutter and improving overall navigation.

SIT-12405 Deployed

Limit Redeemable Promotions

The feature allows customers to redeem a one-time Promo Wallet Campaign more than once, potentially resulting in duplicate credits. This bug has been identified and is currently under investigation.

SIT-12812 Archived

Access Invoice via Email

The feature resolves an issue where users cannot access their invoices from emails sent after making a new or existing reservation without taking payment. This fix enables users to click on the "access your invoice" button in email notifications for reservations made with or without payment.

SIT-12856 Deployed

Card Validation Fix

When charging certain cards through Valpay, users may receive an error message indicating the card was not found in the system. However, the issue is resolved when the card is saved in the system, suggesting a temporary discrepancy between the system's records and the payment processing system.

SIT-12113 Deployed

Sign Up with Access Invoice

When attempting to sign up for an event by accessing an invoice, users will now receive a clear error message instead of being blocked from registration. This change aims to improve the user experience by providing more informative and helpful feedback during the sign-up process.

SIT-12686 Deployed

Refund to Credit Cards

Sales & Service Reps users are experiencing errors when attempting to issue refunds or recharge accounts in BOE, resulting in a "request failed" error with status code 500. This issue affects specific user accounts and prevents successful transactions.

SIT-12104 Deployed

Error Before Success

When a refund is processed in the system, an error message will now appear immediately after the refund is successful, providing a clearer and more accurate experience for BOE admins.

SIT-12434 Deployed

Wallet Credits Sync

The feature allows customers to view their wallet credits on the marketplace after participating in a specific wallet campaign, ensuring that credits are accurately reflected in their customer profiles. This resolves an issue where some customers were not receiving populated wallet credits from the campaign.

SIT-12152 Deployed

Sign Up with Invoice Attachment

When trying to create a new account with an attached invoice, users are now presented with the correct error message instead of being prompted to reset their password. This change improves the user experience by providing clearer guidance and reducing confusion during the sign-up process.

SIT-13220 Deployed

Export AWS Logs Inspector Findings

This feature allows users to export AWS Inspector findings for EC2 instances and Lambda functions, making it easier to review and manage security issues. The exported data can be used for further analysis or reporting purposes.

SIT-13219 Deployed

Local Environment Setup

This feature allows users to set up their local environment for Tyler, enabling them to work efficiently with the application. The configuration process simplifies the setup experience, making it easier for users to get started with Tyler.

SIT-13218 Deployed

Invite New Team Members

This feature allows IT administrators to easily grant access to new developers on the company's infrastructure, streamlining the onboarding process and improving security. It enables administrators to quickly invite and manage user permissions, ensuring seamless integration of new team members.

SIT-13050 Deployed

Restart User Credentials

This feature allows users to restart their credentials for the Michael Gallina user in the UAT environment. This enables seamless access and login functionality for users who may have experienced issues with their credentials.

SIT-10418 Deployed

Full Ticket Price Display

When viewing an event ticket in our customer-facing tool, customers can now see the full ticket price including both convenience and processing fees. A tooltip provides additional information about where these fees come from, helping to increase transparency and trust.

SIT-13196 Deployed

Manage CloudWatch Access

This feature allows users to review and manage their CloudWatch access permissions for specific AWS accounts. It enables administrators to track and revoke access as needed, ensuring secure monitoring and logging of cloud resources.

SIT-13194 Deployed

Review Access for Code Artifacts

This feature allows users named Gregory Starr to view and access code artifacts, enabling them to review and understand the development process. The updated functionality grants Starr access to previously restricted code artifacts, improving collaboration and transparency within the team.

SIT-13195 Deployed

Manage User Access

This feature allows users to manage access to application configuration settings and GitHub repositories, ensuring secure collaboration and control. Users can now configure permissions for Franklin Toribio to access these sensitive areas.

SIT-12905 Deployed

Vulnerability Remediation Tool

This feature enhances AWS Inspector's filtering capabilities to list only critical vulnerabilities with available exploits, allowing users to quickly identify and address high-risk issues across their resources. It also automates remediation steps for impacted resources, decommissioning unused instances or patching active ones to fix vulnerabilities.

SIT-13193 Deployed

Tableau Database Sync

This feature reviews the issue with networking communication between Tableau and HappSnow ProD database to ensure seamless data exchange. It aims to resolve connectivity problems and improve overall performance of the data visualization tool.

SIT-13182 Deployed

Resolve Connection Issues

This feature allows users to review and investigate connectivity issues related to specific credentials, such as those belonging to Tom Hooper. It provides a tool for troubleshooting and resolving connection problems.

SIT-13181 Deployed

Manage Tableau Driver Permissions

This feature allows users to adjust permissions for Tableau drivers, enabling more control over data access and security. By making this change, users can customize their data connection settings to suit their organization's specific needs.

SIT-13183 Deployed

Restart Account Credentials

This feature allows users to automatically log back into their Happnsnow accounts using previously saved access keys when they restart their devices. This simplifies the login process and reduces the need for manual entry of credentials.

SIT-12988 Deployed

Delete Specific Reservations

This feature allows users to delete specific reservations from Gotham FC while preserving customer profiles and seat availability. The process ensures that payments are not attempted on deleted reservations, maintaining accuracy and integrity of the system.

SIT-8708 Deployed

Seat Selection for Tables

This feature allows users to manage suites by selecting individual seats or tables for booking, with options to choose all or part of them, and automatically assigns one ticket per seat. It simplifies the seating selection process on event pages, making it easier for customers to book their preferred space.

SIT-8791 Deployed

Manage Season Ticket Invoices

Customers can now receive notifications to manage their Season Ticket renewals online, allowing them to review and update their payment plans. Partner Admins can also track and monitor invoices through this feature.

SIT-9530 Deployed

Customer Profile Details

This feature allows customers to view and manage their season tickets, including searching for specific profiles, viewing financial summaries, making payments, and updating account information. It also provides an overview of transactions, including sales invoices, payment details, and other relevant data.

SIT-10421 Deployed

Price Comparison Text

The "Zero Fees At Checkout" graphic has been updated to "Same Seats. Better Price." across all webstore instances, providing a more accurate and compelling message about the benefits of shopping with the platform. This change aims to improve the user experience by presenting a clearer value proposition at checkout.

SIT-11810 Deployed

Passing Security Header Validation

This feature ensures that the QA environment accurately reflects the security headers configuration, providing an accurate "F" grade from securityheaders.com and ensuring compliance with security standards. The fix resolves issues where the QA environment would still receive an "F" grade despite changes being deployed to QA.

SIT-12683 Deployed

Run AWS Inspector

This feature enables the automated scanning of production environments using AWS Inspector, generating reports that are sent to tickets.com for inclusion in certification documents.

SIT-12684 Deployed

Enable TLS v1

This feature upgrades the application's secure socket layer/transport layer security (SSL/TLS) protocol to version 1.3, enhancing online security and protecting user data. This update ensures the latest security standards are met, providing an improved and more secure experience for users.

SIT-12596 Deployed

Auth0 Integration Setup

This feature enables secure authentication between an application and its users by integrating Auth0 with the API Gateway, allowing users to authenticate using their Auth0 credentials. The JWT authenticator now uses Auth0 as the authentication provider for the app.

SIT-12233 Deployed

Seamless Auth Migration Plan

This feature enables teams to migrate their current authentication methods to Auth0, providing a seamless experience for both Marketplace users and BOE employees. A clear plan is established to onboard existing customers and employees, ensuring a smooth transition to the new authentication method.

SIT-12392 Deployed

Login Options Hub

This feature allows users to log in to the application using their email address and password, as well as through Google authentication or without entering a password via email or SMS. The goal is to provide multiple secure login options for enhanced user convenience.

SIT-13160 Deployed

Verify Identity

This feature allows users to review and access security documentation, providing an additional layer of transparency and control over sensitive information. It enables users to securely manage and update their organization's security protocols and procedures.

SIT-13159 Deployed

Access to Happpsnow UAT Environment

This feature enables users to access the happsnow UAT environment, allowing for testing and quality assurance in a controlled, non-production setting. This provides a safe space for users to test and refine their workflows before deploying changes to production.

SIT-13158 Deployed

Create Siticket User

This feature allows users to create a "Gregory Star" user on the Sitickets infrastructure, enabling a new level of access and control for authorized personnel. The Gregory Star user will have enhanced permissions and capabilities within the system.

SIT-13157 Deployed

Grant Database Access

This feature grants Tom Hooper access to the MySQL 'happsnow' database. This allows authorized personnel to view and manage data within this specific database.

SIT-12287 Deployed

Delete Customer Cache Upon Save

This feature resolves an issue where sales records were not being saved properly due to cache key generation errors. The fix deletes the cache after updating customer records, ensuring data integrity and consistency.

SIT-12167 Deployed

Block Gotham Customer Access

When you access your tickets for the 2026 season with Gotham FC, they will automatically be unavailable for selection and viewing after payment. This ensures that customers cannot access their tickets once an invoice has been paid off.

SIT-12476 Deployed

Event Series Terms Display

As an admin, you can now set terms and conditions within the Event Series iFrame checkout, allowing users to opt-in or out of these conditions. This feature enables admins to control the display of terms and conditions during event series checkouts.

SIT-13095 Deployed

Invite New Team Members to

Dmitry Bugai, Ryan Fleet, and Tyler Murray. This allows them to collaborate on projects and work with company data and codebase.

SIT-12304 Archived

Primary Transfer via SMS

Customers can now initiate and complete primary transfers using their mobile phone numbers through an SMS notification. This feature simplifies the transfer process for fans, making it more accessible and convenient.

SIT-12883 Deployed

Add New Dev User

New Developer Granted Access to Company Tools. Mateus has been granted access to essential company systems, including AWS and DataDog, allowing him to perform his duties as a new developer.

SIT-8761 Deployed

MLB Data Sync

This feature enables seamless integration of Major League Baseball (MLB) data into our platform, leveraging existing infrastructure from the National Football League (NFL) API to streamline partnership and data exchange.

SIT-12111 Deployed

Split White Label Checkout

one for the event page and another for the checkout page, allowing for improved user experience and enhanced venue map functionality. This change enables the use of the new express checkout version with a venue map, while also paving the way for future development in Phase 2.

SIT-8792 Deployed

Manage Multiple Tickets

The new Season Ticket Manager UI provides an intuitive and customer-facing interface for managing season tickets, allowing users to easily view and update their ticket information. This feature aims to simplify the ticket management process for customers, improving overall user experience.

SIT-12136 Deployed

Venue Manifest Export Script

This feature allows users to dynamically export a full venue manifest, including seating details such as sections, rows, seats, and additional classifications, for a specific venue ID. The script can be run on demand to generate the manifest, providing an easy-to-use solution for venue administrators.

SIT-11981 Deployed

Event API Alert System

This feature sets up alarms for API scans during events, detecting failures and abuse by monitoring error rates and unexpected traffic spikes. When thresholds are exceeded, alerts are sent to the #api-monitoring channel.

SIT-11982 Deployed

Secondary Price Comparison Report

This feature updates the Secondary Price Comp Report to provide analysis at different price levels (7.5% and 10%), allowing users to compare their performance with other sites and make informed decisions about margin adjustments.

SIT-12086 Deployed

Add User to NYRB Tableau

This feature allows users to set up and manage access for New York Regional Bureau (NYRB) Tableau users, enabling secure data sharing and collaboration. It provides a streamlined process for configuring user permissions and roles within the NYRB Tableau environment.

SIT-11825 Deployed

API Path Monitoring Dashboard

This feature creates a DataDog dashboard to monitor key API paths and error rates, providing real-time insights into request volumes and errors across critical customer and payment workflows. The dashboard will help identify production issues and enable actionable decisions.

SIT-12184 Deployed

Integrate Happsnow and Tableau Services

This feature improves the review process for issues related to communication between Happsnow and Tableau services, ensuring seamless data exchange and accurate reporting. It enhances the overall user experience by resolving potential connectivity issues.

SIT-11719 Deployed

Purchase Secondary App Insights

This feature provides business intelligence insights into customers who purchase secondary tickets through our iOS app, helping us identify repeat buyers and understand their purchasing behavior. It also analyzes whether these buyers are from the same cohort or similar groups, such as buying the same type of tickets in the same locality.

SIT-11362 Deployed

MySQL Version Upgrade Checker

This feature allows users to review the impact of upgrading their MySQL database version on their application's performance and functionality. It provides a tool for identifying potential issues before or after the upgrade process.

SIT-11980 Deployed

Event Day Scanning API

This feature allows users to create custom dashboards that display key metrics and data related to scans performed on the day of an event. By providing this functionality, users can easily track and analyze their scan performance in real-time.

SIT-11764 Deployed

API Gateway Log Integration

This feature ensures that critical API requests are logged and made available in Datadog, providing visibility into API performance and errors. This enables developers to monitor and troubleshoot API issues more effectively.

SIT-11929 Deployed

Sales Rep Commission History

The Box Office Sales Rep Commission Report feature allows RB Admins to view accurate commission owed to each Sales Rep over time, taking into account historical changes in commission rates. The system maintains a record of past rate changes to ensure correct calculations for commissions earned.

SIT-11275 Deployed

Assume Customer Role

This feature allows users to assign permissions to assume another user's role on the primary customer API in Happnsnow. This enables more secure and controlled access to sensitive data by limiting who can impersonate other users.

SIT-11765 Deployed

Container Logs Monitoring

This feature enables logging and monitoring of Business Object Engine (BOE) HappsNow application containers on Load Balancer (LB) for the BOE(HappsNow) application to be available in DataDog.

SIT-11669 Deployed

Restore Elasticsearch Instance

The new Kibana dashboard restores the classic Elasticsearch layout and design, providing a familiar experience for users who prefer it. This updated dashboard is now available for use with our APIs and API Gateway containers.

SIT-12168 Deployed

Customizable Dashboard Layouts

This feature allows users to schedule meetings with Jose to discuss dashboard configurations. It enables users to initiate conversations and receive feedback on their dashboard setup.

SIT-11763 Deployed

Dashboard List

This feature allows users to view a list of all existing Kibana dashboards in one place, making it easier to manage and access their visualizations. By providing this consolidated view, users can quickly identify and navigate to the dashboards they need.

SIT-12047 Deployed

Sync Missing Orders

This feature automatically syncs missing orders from the webstore to our Business Intelligence (BI) database, ensuring accurate and up-to-date information is available for analysis and reporting.

SIT-11667 Deployed

Lambda Function Deployment Fixer

This feature resolves an error in AWS Lambda deployments caused by a CodeStorageExceededException, allowing users to successfully update function codes without encountering this issue. The fix ensures that the deployment process can complete without interruption.

SIT-12668 Deployed

Invite New User to Database

This feature allows users to create a new database user specifically for the HappSnow application, enabling secure and controlled access to the system. The new user can be configured with necessary permissions to manage data and perform tasks within Wendreo.

SIT-12669 Deployed

Resolve VPN Connection Issues

This feature allows users to review and troubleshoot VPN connection issues related to David Lane. It provides a platform for users to investigate and resolve problems with their VPN connections.

SIT-12726 Deployed

Database Access for Rob

This feature enables users to access the HappSnow database during UAT (User Acceptance Testing) phase. It allows for seamless data access and management, facilitating smoother testing and quality assurance processes.

SIT-12612 Deployed

Create User Credentials

This feature creates three new credentials (Miguel, Matt, and Arthur) for our infrastructure, allowing users to access the system securely. These credentials will enable authorized personnel to manage and interact with our infrastructure without compromising security.

SIT-12850 Deployed

Rename GitHub Repository

This feature allows users to rename the "QA-Automation" repository on GitHub, providing a simple and straightforward way to update the name of this automated testing repository.

SIT-12695 Deployed

Missing Order Resynchronization

This feature resolves the issue of missing orders in Business Intelligence (BI) reports, ensuring accurate and up-to-date information is displayed. It improves the reliability of BI analytics by detecting and resolving discrepancies in order data.

SIT-12725 Deployed

Create User Profile

This feature allows users to create a new account for Carlos Estarita on the Happnsnow platform, providing him with access to his own credentials. This enables Carlos to manage his profile and interact with the platform as intended.

SIT-11785 Deployed

Manage Multiple Partners

This feature enables users to design and collaborate on solutions with others in real-time. It provides a platform for meeting and discussing solution designs with stakeholders and team members.

SIT-11903 Deployed

Tableau Server Backup Scheduler

This feature automates daily backups of Tableau Server data and stores them securely on a designated file server or storage bucket, ensuring business continuity in case of an outage. The scheduled backup script also determines a retention policy for historical backups, allowing for easy recovery and restoration of the server.

SIT-12818 Deployed

Database Connection Checker

This feature reviews the connections between the TicFlip database and ensures data integrity. It verifies that all data is properly linked and up-to-date, providing a reliable foundation for future applications.

SIT-12849 Deployed

Manage Team Collaboration Settings

The Product & Technology Team Round Table feature allows team members to collaborate and discuss product development decisions in a centralized platform. This feature enables teams to streamline their decision-making process and improve communication around technology choices.

SIT-11976 Deployed

Website Outage Alerts

This feature creates a DataDog dashboard called "Marketplace Availability" that provides real-time visibility into key metrics to detect and diagnose Marketplace website outages, including 504 errors, latency anomalies, and failed requests. The dashboard offers clear insights into website-level failures versus isolated API issues, enabling faster issue resolution.

SIT-11698 Deployed

Valpay Transaction Data Sync

This feature integrates transaction data from Adyen/Valpay into the Business Intelligence (BI) database using the Valpay API service. It will sync new transactions daily and update existing records within a 90-day look-back period to ensure accuracy.

SIT-12848 Deployed

Invite Team Members to GitHub

This feature grants administrative access to Gina, Seth, and Marcus on GitHub, allowing them to manage repositories. Additionally, the team will conduct a meeting with Gina to set up a clean test repository for testing purposes.

SIT-12854 Deployed

Proxy Database Review Tool

This feature allows users to review issues related to the happsnow proxy database, providing an improved experience for managing and troubleshooting connectivity issues. It enhances the overall reliability and performance of the system by enabling more efficient issue resolution.

SIT-12853 Deployed

Create Contractor Users

This feature allows administrators to create new user accounts for contractors, enabling them to access the system securely. It enables the creation of users with specific email addresses, such as david.han@sportsillustratedtickets.com and paula.dellatorre@sportsillustratedtickets.com.

SIT-12800 Deployed

Create User Accounts

This feature grants two new users, marlon.pedroso@sportsillustratedtickets.com and henrique.dias@sportsillustratedtickets.com, access to the sitickets and happsnow infrastructure. This allows them to use these systems as intended.

SIT-12852 Deployed

Weekly GDPR Data Mapping Sync

This feature enables automatic weekly data mapping for GDPR compliance, ensuring accurate and up-to-date information about personal data held by the system. This helps organizations maintain transparency and accountability under the General Data Protection Regulation (GDPR).

SIT-12617 Deployed

Review and Resolve Questions

This feature allows users to review and discuss specific questions or concerns they have about the system's infrastructure. It provides a platform for users to seek clarification and receive feedback from others in the community.

SIT-12736 Deployed

Missing Transaction Reconciliation

This feature resolves missing transaction data for High Net Worth (HN) users in the Business Intelligence (BI) system. It ensures accurate and complete financial information is displayed for these users.

SIT-12618 Deployed

Review QA Environment Variables

This feature allows users to review and manage their primary customer information directly from the QA environment. It simplifies access to this critical data, enabling more efficient testing and quality assurance processes.

SIT-12771 Deployed

Add User Credentials

This feature allows users to create production credentials for specific individuals, such as Carlos Estarita, enabling them to access and manage production environments securely. This functionality provides an additional layer of security and control over who has access to sensitive production information.

SIT-12851 Deployed

Manage User Permissions

This feature allows users to review and manage permissions for the Henrique service on the AWS console. It enables administrators to easily check and update permissions settings for Henrique, ensuring secure access and control.

SIT-12884 Deployed

Optimize Build Resources

This feature upgrades the CodeBuild environment for QA tickets to utilize more resources, increasing CPU power from 4 to 8 cores and memory from 4GB to 8GB, resolving memory issues during build processes.

SIT-11979 Deployed

Error Rate Alerts

This feature enables administrators to set up notifications for critical failures or degraded performance in the BOE Admin and FE portals, triggering alerts when error rates exceed a certain threshold. Alarms will be sent to the #api-monitoring Slack channel.

SIT-11977 Deployed

Marketplace Downtime Alerts

This feature sets up an automated alert system that triggers when the Marketplace website experiences high error rates or unavailability, sending notifications to the API monitoring Slack channel. The alarm is configured to detect specific thresholds for 504 errors and 5xx spikes within a set time frame.

SIT-11978 Deployed

Portal Uptime Monitoring

The new dashboards for BOE Admin and Frontend portals provide real-time monitoring of uptime, request volumes, failure rates, and latency, allowing administrators to quickly identify issues and optimize portal performance. The dashboards offer customizable filtering by endpoint or status code, enabling detailed insights into full portal availability.

SIT-12775 Deployed

Generate UAT Credentials

This feature allows users to create and manage test credentials for testing purposes, specifically for the "Joao" user. This enables developers to securely test applications without affecting live data or credentials.

SIT-12706 Deployed

Manage User Access

This feature allows users to review and manage access to the QA environment for Amanda, ensuring that only authorized individuals have access. The feature provides a centralized control point for managing user permissions in the QA environment.

SIT-11823 Deployed

Slack Error Notifications

This feature sets up Slack alerts to notify administrators of critical failures in customer login and payment flows, including API Gateway and Lambda errors. It ensures timely notification with meaningful error messages for key API paths involved in these processes.

SIT-12705 Deployed

Find Hidden User Settings

This feature allows users to access sensitive information that was previously hidden. It enables secure and authorized access to confidential data within the web application.

SIT-12657 Deployed

Vulnerability Scan Notification

This feature allows users to review and investigate vulnerabilities reported by Cloudflare, providing an additional layer of security and control over their online presence. By reviewing these reports, users can take prompt action to address potential threats and protect their systems.

SIT-11252 Deployed

Gotham Stored Cards Report

The Gotham Stored Cards Report provides a detailed overview of stored cards in the Gotham system, helping users track and manage their card information. This feature aims to improve visibility and organization for users working with Gotham links.

SIT-12659 Deployed

Share Environment Variables

This feature allows users to share the "lunatix" environment variable with Alefe, enabling seamless integration and data exchange between these systems. By sharing this variable, users can easily pass configuration settings and other relevant data between Lunatix and Alefe.

SIT-11255 Deployed

Missing Order Investigation Tool

This feature investigates missed orders by checking if customers have received tickets and verifying the relationship between customer purchases and order history. It retrieves data from various logs to determine whether customers have completed their transactions.

SIT-12310 Deployed

Move Bitbucket Code to GitHub

This feature allows users to seamlessly transfer their Bitbucket code repositories to GitHub, making it easy to switch between the two platforms. The process simplifies the migration of code, data, and settings, ensuring minimal disruption to development workflows.

SIT-12865 Deployed

Manage Multiple Payment Sources

This feature resolves an issue with AWS connectivity, ensuring stable and secure access to cloud-based services. It improves the overall user experience by resolving a critical technical problem affecting our application's functionality.

SIT-12396 Deployed

Plan Comparison Tool

This feature allows users to view and manage plans sold, as well as generate reports on invoice and payment plan details. It provides a centralized platform for tracking sales and financial data related to plans and payments.

SIT-12406 Deployed

Disable Duplicate Code Pipelines

This feature disables all duplicated codepipelines that point to the UAT and Master branches in our AWS integration account. This ensures consistency and prevents potential issues with multiple pipelines targeting the same branches.

SIT-12312 Deployed

Personal Data Inventory

This feature helps identify and map all repositories containing personal data across the organization's systems, ensuring GDPR compliance by locating sensitive information in one place. It provides a consolidated view of where personal data is stored, enabling easier management and protection of customer and fan data.

SIT-12295 Deployed

Environment-Specific Versioning

This feature improves versioning for Primary DB by automatically updating package.json versions with environment-specific increments, ensuring consistent and accurate versioning across different environments.

SIT-12575 Deployed

Restore User Credentials

This feature restores access to the BOE UAT DB for Nico Andrulakis by reactivating his user credentials.

SIT-12501 Deployed

Manage User Access Reviews

This feature allows users to review and verify the access permissions of a specific user, Santiago Fraguoso, ensuring that their account information is accurate and up-to-date. The feature provides a secure way to manage user access and maintain data integrity.

SIT-12194 Deployed

Chart JSON Schema Documentation

This feature documents the schema of S3-stored chart JSON files, defining each field's data type for easier partner exports and future integrations. The resulting schema will help streamline data exchange with partners like Red Bulls.

SIT-12500 Deployed

Grant Airflow Access to DynamoDB

This feature enables Airflow users to manage permissions for their DynamoDB databases, ensuring secure access and data control. It allows administrators to grant or revoke specific permissions to users or groups within the Airflow platform.

SIT-12439 Deployed

Increase Build Instance Resources

This feature increases the memory and CPU resources allocated to AWS CodeBuild for primary-customer-api deployments to prevent build failures due to resource constraints. This improvement aims to resolve issues with esbuild, a bundler used by Serverless Framework v3, which can cause builds to stop unexpectedly when running out of memory or reaching CPU limits.

SIT-12600 Deployed

User Account Creation

This feature allows users to create a new account for Nikhil on the system, enabling access to its respective infrastructure. The feature facilitates the initial setup and registration of Nikhil's user account.

SIT-12320 Deployed

Review Configuration

This feature allows users to review and verify the OpenVPN configuration for a specific user, ensuring secure connections. It provides a centralized platform for administrators to manage and validate VPN settings.

SIT-12532 Deployed

Create 3D Dev Pipeline

This feature allows users to create a new pipeline in the 3DDV repository, enabling the setup of automated testing and deployment processes for both User Acceptance Testing (UAT) and Production environments.

SIT-12353 Deployed

Deploy and Monitor Marketplace Backend

The Marketplace backend worker service deployment pipeline has been fixed to resolve issues since August, ensuring that unused instances in the autoscale group are removed. This improvement improves the reliability and efficiency of the service.

SIT-12325 Deployed

Error Rate Investigation Tool

The BoxOffice landing page feature has been updated to investigate and resolve recurring high error rates, specifically 4XX errors, by identifying the responsible application/service and locating related logs. This improvement aims to reduce false alarm notifications and improve overall system reliability.

SIT-12330 Deployed

Environment-Specific Package Versioning

This feature updates the deployment script for primary-db to include the version of the package in each environment, ensuring that the correct version is deployed to each environment. The updated package.json file will now be saved with its corresponding commit tag for each environment branch.

SIT-12326 Deployed

Sync Missing Orders

This feature automatically syncs any missing orders from our system to the Business Intelligence (BI) database, ensuring that all order data is up-to-date and accurate. This helps maintain a seamless view of sales performance across both systems.

SIT-12250 Deployed

VPN Database Access

With this feature, team members working from anywhere within the company's VPN network can access the Happsnow RDS database without needing to whitelist specific IP addresses. This eliminates the need for repeated IP whitelisting, ensuring secure and seamless access to the database.

SIT-12329 Deployed

Configure Proxy Network Access

This feature enables secure, proxy-based connections to a Happsnow MySQL RDS Proxy instance from local development environments, resolving issues with direct database access. It configures the RDS proxy network to allow for seamless communication between local dev envs and the RDS Proxy.

SIT-13042 Deployed

AWS Console Access

This feature enables users to access the Dhanush system from the AWS console, allowing for easier management and monitoring of system resources. It provides a seamless integration between the two platforms, streamlining workflows and improving overall efficiency.

SIT-13044 Deployed

Code Branch Merging Tool

This feature integrates GitHub branching and code strategies to provide a seamless workflow for developers, allowing them to manage multiple branches and collaborate on projects more efficiently. It streamlines the process of creating, merging, and managing branches, making it easier for teams to work together effectively.

SIT-11224 Deployed

Send Slack Notifications

This feature allows users to receive notifications directly in Slack when certain events occur within the Sitickets app. It integrates with Datadog to enable seamless communication between the two platforms.

SIT-11230 Deployed

Create Read-Only User

This feature allows users to create a read-only account for testing purposes, specifically for the demo database and user "Alex". This enables developers to test and experiment with the application without affecting the live data.

SIT-11197 Deployed

Grant Access to Dev Team

This feature grants the development team read-only access to Happsnow's AWS services, including SQS, Lambda, CloudWatch, and Secret Manager, allowing them to view but not edit sensitive data. This change enhances collaboration and reduces security risks by limiting access to critical systems.

SIT-11194 Deployed

Lambda Function Deployment

This feature deploys a Lambda function to process data from the HappSnow database, enabling automated workflows and real-time data processing. It creates a seamless integration between the database and the Lambda function, streamlining data-driven operations.

SIT-11195 Deployed

Contractor Account Creation

This feature allows users to create new contractor accounts for Sitickets, streamlining the onboarding process and enabling efficient management of external workers. It provides a seamless way to add new contractors to the platform, ensuring accurate tracking and billing.

SIT-11228 Deployed

Remove User Access

This feature removes Federico Crespo's access to the system, ensuring that he can no longer perform actions or view information within the application. This change is intended to restrict his privileges and improve overall security.

SIT-11209 Deployed

Grant User Access to Multiple

This feature grants Gina access to various systems, including databases, cloud services, and monitoring tools, allowing her to perform her job functions securely. It also provides instructions on accessing the company's VPN for remote work.

SIT-11196 Deployed

Reset User Permissions

This feature allows users to reset their credentials and review permissions on the User Acceptance Testing (UAT) environment. This enables testers like Harry to easily manage their access and start fresh with new credentials if needed.

SIT-11227 Deployed

Optimize Lambda Sizing

This feature addresses an issue with Lambda function sizing, ensuring more accurate and efficient resource allocation for serverless applications. The fix improves the performance and reliability of our cloud-based services.

SIT-11184 Deployed

Add Meeting Invitees

This feature allows users to create and manage ad-hoc tasks and meetings, enabling flexible collaboration and organization. It provides a streamlined way to schedule and track one-off projects and gatherings without the need for pre-planned events or recurring tasks.

SIT-12200 Deployed

Configure Auth0 Setup

This feature allows users to define the initial architecture of their Auth0 implementation, covering key aspects such as configuration, customization, and integration with existing systems. By completing this task, users can ensure a seamless authentication experience that meets their organization's branding and security requirements.

SIT-10863 Deployed

Traffic Spike Investigation Logs

This feature provides logs to confirm that a recent traffic spike was accidental, allowing for more accurate incident reporting to Datadog and ensuring a swift resolution. The logs include context and explanations to clarify the cause of the incident.

SIT-11081 Deployed

Writer & Reader Insights

This feature provides detailed monitoring and insights for instances of Writer and Second Reader in the Marketplace environment, allowing users to better understand performance and optimize their workflow. It enhances the overall user experience by providing more accurate and actionable data.

SIT-12621 Deployed

Deploy Insights API to Environments

This feature creates an automated pipeline to deploy Insights API code to QA, UAT, and Prod environments, ensuring seamless deployment and configuration management. The pipeline leverages serverless.yml for configuration requirements, allowing for efficient and reliable deployment of the API code.

SIT-10506 Deployed

Define API Structure

This feature refines the API structure to follow best practices, ensuring secure and efficient data access. It updates endpoint URLs, layouts, and error handling while adding unit tests and schema validation for improved robustness and maintainability.

SIT-12857 Deployed

Processing Fee for Zero-Ticket Tickets

The feature now charges a processing fee on tickets with a zero cost, ensuring accurate billing for all transactions. This change corrects the previous behavior of not charging a fee for $0 tickets.

SIT-12822 Deployed

Event Creation Failure Notification

The new feature resolves an issue where event creation on the Business Operations Engine (BOE) failed without providing any error message or explanation to users. It now displays helpful error messages when event creation fails, making it easier for users to troubleshoot and resolve issues.

SIT-12801 Deployed

Accurate Refund Amount Display

When attempting to refund a credit card charge as an account credit, the system incorrectly displays a lower amount than the actual refund value. This issue causes customers to receive less refund than expected.

SIT-12860 Deployed

Add Processing Fee to Partners

This feature resolves an issue where random fees were being added to partner events during processing, instead of using the fees set in partner settings. It now correctly applies the intended processing fees for partner events.

SIT-12594 Deployed

Overlapping Text Fix

The Marketplace Falcons LP cosmetic update fixes an issue where the "Buy Box" display overlaps text on certain breakpoints. This improvement ensures a clearer and more readable shopping experience for users.

SIT-8787 Deployed

Integrate with 3D Data Provider

This feature integrates the 3D Design Visualization (3DDV) tool with our platform, allowing users to visualize and interact with 3D models in real-time. The integration enables more immersive and effective design experiences for users.

SIT-12939 Deployed

Pipeline Configuration Review

This feature allows users to review and validate the configuration of their 3DDV pipeline, ensuring that it is set up correctly before proceeding with processing. By reviewing the configuration, users can catch and correct any errors or issues early on, improving overall pipeline reliability.

SIT-10775 Archived

Targeted Audience by DMA

This feature allows users to create targeted audience groups for concert series push notifications, enabling them to reach specific geographic areas such as New York City, Philadelphia, and Washington D.C. This targeted approach helps ensure that the right people receive the notification at the right time.

SIT-11659 Deployed

Reconcile Missing Inventory Purchases

Currently, some NFL orders placed with TEVO are incorrectly marked as failed due to inventory issues, despite the orders being successfully fulfilled and invoices received. A manual update has been added to resolve this issue, ensuring accurate order status for these affected transactions.

SIT-11100 Deployed

Dynamic Stored Cards Report

This feature allows users to generate dynamic reports of stored cards for Red Bulls customers, including customer information and card storage details. The report provides a table with essential data such as customer ID, name, email, and whether a card is stored, along with the date it was stored (if applicable).

SIT-12923 Deployed

Secure Admin Access

This feature allows users to configure access permissions and secret keys for the Gregorio account, enabling secure and controlled access. Users can now set up and manage access levels and encryption keys for their Gregorio accounts.

SIT-9776 Deployed

Assign Access to S3 Bucket

This feature sets up AWS credentials for TicFlip's user management API, granting access to specific buckets based on the environment, allowing QA users to manage tickets in the live frontend bucket.

SIT-9743 Deployed

User Permission API Pipeline

This feature establishes a deployment pipeline for the User Permission API, automating the process of integrating user permissions with our application. The pipeline includes necessary environment variables and security configurations to ensure secure access to the API.

SIT-9676 Deployed

Configure Dashboard Layout

This feature allows users to customize their dashboard by selecting which widgets to display and rearranging them on the screen, saving their configuration for future logins. The feature also updates the database schema and API structure to support this new functionality.

SIT-9662 Deployed

Form Builder Interface

This feature introduces a new user interface for creation and edition forms, making it easier for users to navigate and complete these types of forms. The updated design aims to improve the overall user experience and streamline form completion processes.

SIT-9429 Deployed

Configurable Dashboard Tiles

The feature updates the consignment tool's dashboard to allow for customizable widgets, enabling users to personalize their main view and configure a "Welcome" widget with data from their account. This enhancement provides greater flexibility and user control over the dashboard experience.

SIT-9937 Deployed

Match Figma Design

This feature ensures that the application's user interface is updated to match the latest design provided in Figma, providing a more cohesive and visually consistent experience for users. The update reflects changes made to the design, ensuring alignment between the UI and the intended visual identity.

SIT-9935 Deployed

Tab Navigation System

The Design Tab Navigation System feature allows users to easily switch between screens within the consignment tool by opening all screens on tabs, enabling quick navigation and reorganization of tabs. The currently active tab is highlighted for clear visual indication.

SIT-9314 Deployed

Login Form Design

The new login page design features a simple and secure form with email and password fields, as well as a "Forgot Password" button to help Sellers recover their login credentials. The design also includes a modal window for an additional layer of security and user experience.

SIT-10342 Deployed

Ticket Data Modals

This feature allows users to access specific information and actions related to ticket data by selecting options from the context menu, with each option opening a tailored modal window. This enhances user experience and streamlines access to relevant information within the application.

SIT-12888 Deployed

Send Invitations to Devs

This feature allows users to send or re-send Datadog invitations to all the developers mentioned in a specific ticket, ensuring they have access to the platform. The feature simplifies the process of granting access to multiple team members at once.

SIT-12333 Deployed

Tabbed Customer View

This feature reworks the components of the application to improve data organization and display, ensuring that key information such as customer info, payment plans, tickets, payment methods, and current invoices are clearly structured and accessible. The updated layout aims to enhance user experience by providing a more intuitive and streamlined interface.

SIT-11618 Deployed

Provisioning Certification Pathway

This feature provides a comprehensive review guide for users to prepare for certification exams related to provisioning. The guide aims to improve user understanding and confidence in using the platform's provisioning capabilities.

SIT-12682 Deployed

Header Report Test Automation

This feature allows users to view and analyze header data in a simplified format by pushing only the Frontend (FE) headers to User Acceptance Testing (UAT) and production environments. This change enables easier testing and analysis of header data without requiring all backend headers.

SIT-9779 Deployed

Reset BOE Login Password

This feature allows administrators to reset their passwords by clicking on a "Forgot Password" link on the Business Owner's Elevation (BOE) login page, mirroring the existing password reset process used in the webstore. This provides an additional security measure for BOE users who have forgotten their passwords.

SIT-12685 Deployed

Missing Transaction Import

This feature resolves an issue where reporting data from Zoho CRM was not accurate, resulting in missing or incorrect transaction information, and ensures that the data is now synced correctly. The fix addresses a discrepancy of 1,367 missing transactions between the CRM file and the application's internal records.

SIT-12733 Deployed

Block Tickets from Marketplace

This feature fix ensures that customers with event series purchased from the marketplace cannot view or access individual tickets when "Block Tickets" is enabled for those events. When "Block Tickets" is on, ticket information should be completely hidden in customer accounts.

SIT-12700 Deployed

Block Tickets from Marketplace View

When an admin purchases events on an event or series with block ticket marketplace enabled, they should not be able to view tickets. The "View Tickets" button and related messages will be removed from the checkout confirmation page to prevent admins from accessing ticket information.

SIT-12766 Deployed

Claim Expired Reservations

This feature provides an automated script for admins to claim expired reservations, allowing them to process and manage the affected inventory on behalf of customers. The script gathers necessary data from the reservation CSV file and generates an admin token to facilitate the claim process.

SIT-12784 Deployed

Payment Processing Confirmation

When using the iFrame checkout for monthly payments, clicking "Pay" can get stuck on a processing spinner without providing any confirmation to the user. Despite this, the transaction still completes successfully, sending a confirmation email and updating the customer's profile.

SIT-12785 Deployed

Unique Reservation Display per Invoice

This feature ensures that each reservation is displayed only once on the Board of Examiners (BOE) page, preventing duplicate reservations from appearing. It also limits each reservation to being associated with only one current invoice.

SIT-12186 Deployed

Remove Processing Fee from Renewals

This feature removes the processing fee from future 2026 Red Membership seat-ticket-renewal payment plans that have already received an initial payment. As a result, customers will pay only $11.00 for each installment instead of $12.00, with the remaining $0.10 being waived.

SIT-12781 Deployed

Prevent Autopay on Expired Reservations

When a reservation is deleted, this feature ensures that the associated invoice autopay does not process, preventing customers from being charged after their reservation has expired. This prevents unnecessary charges to customers who have requested their reservations to be cancelled or expired.

SIT-12672 Deployed

Apply Fee to Each Payment

This feature ensures that processing fees are accurately applied to each sequential payment on an invoice, rather than being divided across all payments and resulting in undercharging for each transaction. This change aims to provide a more accurate representation of the total cost for customers and improve revenue for the company.

SIT-12526 Deployed

Refuse Adyen Transactions

This feature allows users to view and manage refused transactions from Adyen, including details such as customer information, transaction ID, and invoice number. It enables users to track and resolve issues related to declined payments.

SIT-12604 Deployed

Login Recovery for Unavailable Users

This feature fixes an issue where members were unable to log in, redirecting them incorrectly between login and sign-up screens. It also includes added logging to help diagnose any issues that may arise during the login process.

SIT-12408 Deployed

Store Payment Methods

Customers can now store their payment methods securely in their marketplace profiles, allowing them to easily make payments without having to re-enter their card information. This update resolves issues with customers being unable to add or update their credit cards and experience errors when trying to load payment methods.

SIT-8659 Deployed

Null Value Check on Refresh

The Ticket Scanner App now includes a null check to prevent errors when refreshing the app, ensuring a smoother user experience. This update fixes a TypeError issue that occurred when clicking the refresh action.

SIT-12674 Deployed

Correct Accounts from Missing Profiles

We've fixed an issue with missing customer profiles in our system, resolving several production errors. To fully address the problem, we're now implementing a retro fix to correct accounts affected before the initial fix was applied.

SIT-12799 Deployed

Auto Scaling Monitoring Setup

This feature checks the configuration of autoscaling monitoring and alarm services for "happsnow", ensuring they are properly set up to provide accurate and timely notifications. This helps maintain the reliability and performance of the system.

SIT-12627 Deployed

Remove Login Links from Cart

When you visit your cart on our website, all login and sign-up links will be automatically removed to simplify the checkout process. This change applies to carts for events and event series of all types, including seated and general admission options.

SIT-10346 Deployed

Purchase Item Management

When making a purchase through our customer iframe, users may experience an email overflow. This feature resolves this issue by improving email handling to prevent overflowing emails during checkout.

SIT-12504 Deployed

Refuse Transaction Validation

This feature enhancement ensures that when a payment transaction is declined by Adyen, it will be captured as a failed transaction, preventing subsequent successful transactions from being processed. This improvement maintains accurate transaction records and prevents potential financial losses due to unauthorized charges.

SIT-12603 Deployed

Invoice Review and Curation

This feature allows customers to view and manage multiple invoices on their accounts, ensuring accurate payment tracking and reducing errors like arbitrary payments. It aims to improve the accuracy of invoice display for users with multiple outstanding invoices.

SIT-12746 Deployed

Create Customer with Name

This feature updates an account credit import script to create customers with their full name, including first and last names, when importing from a CSV file. The script also now adds customer IDs and partner IDs to the partners_customers table during the import process.

SIT-12289 Deployed

Seat Level Pricing

This feature allows administrators to view revenue per seat in payment plans, enabling more accurate reporting and analysis of individual seat pricing. A new "per event retail price" field will be added to the season_tickets table to accurately reflect the price for each seat in a reservation.

SIT-12740 Deployed

Update Partner Customer Mapping

This feature updates the system to store customer relationships with partners in a new table, resolving issues caused by deleted reservations linked to partners. It also populates this table from existing transactions and reservations data, and updates API endpoints to retrieve customers from the partner.

SIT-9803 Deployed

Define Customer Money Transfer Permissions

As a Business Operations Executive (BOE) admin, you can now define who has permission to perform a "Move Money" action for a customer, controlling access to this feature based on user roles. This update ensures that authorized users can securely manage customer finances within the system.

SIT-11988 Deployed

Apply Deposit to Customer Credit

As a partner admin, you can now mark purchases for General Admission (GA) events as deposits, automatically applying funds to the customer's account credit balance and enabling iFrame Event Payments. This feature allows admins to process deposits through the existing purchase interface, updating the customer's available payment methods.

SIT-12435 Deployed

Apply Credits to Invoices

The "Apply Account Credits" feature allows customers to receive a fair distribution of their available credits across multiple invoices in their payment plan. This ensures that the credits are applied evenly and do not result in any remaining balance at the end of the payment period.

SIT-12431 Deployed

Select Sales Rep

As an administrator, this feature allows you to easily assign a sales representative to a purchase on the BOE Purchase Modal. By selecting from a list of available sales reps, you can quickly find the right person for the job and streamline your purchasing process.

SIT-11046 Deployed

Apple Wallet Layout Optimization

This feature improves the ticket details layout to ensure that essential information, including event name and date, is clearly displayed without being obstructed by the Apple Wallet area. The updated design accommodates various screen sizes while maintaining proper text wrapping.

SIT-11365 Deployed

Update Payment Method Timestamps

When an Adyen token is added to a box office customer's account, the "updated_at" timestamp in their user profile does not update to reflect the current date. This issue prevents the accurate tracking of when payment methods were stored for each user.

SIT-12652 Deployed

Add Multiple Payment Methods

The NYRB feature now allows users to add multiple payment methods to their customer profile without encountering errors or blank screens. This enhancement enables seamless addition of additional credit cards tied to existing accounts, resolving the issue previously encountered by users trying to add multiple cards.

SIT-10374 Deployed

Bulk Event Refunds

The "Bulk Refund" feature has been restored to the Box Office Tools section, allowing users to easily process refunds for multiple events at once. This update improves the overall functionality of the platform, enhancing user experience and efficiency.

SIT-12730 Deployed

Update Autopay Scheduling

This feature updates the autopay cron time to run at 4pm EST/EDT and enhances the payment process flow by checking for a default Adyen PM token in the public.users table if an invoice payment record lacks a defined payment method.

SIT-12697 Deployed

Delete Invoices from Partners

This feature generates a script to automatically expire a selected number of invoices, ensuring that autopay is disabled and fans do not receive email notifications. The script will be based on a list provided by RBNY, which includes the email addresses and invoice information for the partner's Invoice paid vs sold Tableau report.

SIT-12412 Deployed

Assign Account Credits

This feature generates a script that automatically assigns Account Credits and reasons to customer profiles based on data provided by Redbulls and Gotham, streamlining the process of updating customer accounts. The script will update relevant CSV files with this information, ensuring accurate account credits and audits.

SIT-12198 Deployed

Customizable Final Payment Dates

As a sales representative, you can now create an invoice and set a custom final payment due date that is earlier than the event series' final payment due date, allowing for more flexible payment planning. This feature enables advanced sales reps to manage payment plans independently of event series setup.

SIT-12619 Deployed

Auto-Revert Payments

When a Business Owner (BOE) admin makes a payment for an invoice, the Payments feature should function correctly. Currently, this feature is not working as expected when made by a BOE admin, resulting in issues with processing payments.

SIT-12661 Deployed

Account Credit Migration

This feature migrates the current account credits balance from the old structure to the new Account Credit table in the Happsnow database, ensuring accurate and consistent credit balances for customers. The migration also accounts for any existing balances in the new table, adding them to the original balance if applicable.

SIT-12776 Deployed

Ticket Mapping Tool

This feature adds a mapping functionality to the siticket management system, allowing users to visually organize and track tickets by location. This enhancement enables more efficient issue resolution and better collaboration among teams.

SIT-12773 Deployed

Resolve Proxy Connectivity Issues

This feature reviews and troubleshoots issues with the HappSnow proxy, ensuring stable and secure network connectivity. It helps resolve problems related to the proxy server, improving overall user experience.

SIT-12411 Deployed

Add Credit Reason

This feature allows partners to track the reasons for adding account credits when adding new credits. When adding an account credit, users will be prompted to select a reason from a dropdown list of options, ensuring that a valid reason is provided before proceeding.

SIT-12095 Deployed

Single Event Checkout

This feature allows fans to purchase individual event tickets and series within an iframe, ensuring a seamless checkout experience with Adyen payment processing. The updated process loads correct card components and validates payments, mirroring existing functionality for single event tickets.

SIT-11987 Deployed

Apply Credit to Invoice Total

As an admin, you can apply account credit directly to the total invoice associated with a payment plan, reducing the balance and recalculating remaining installment amounts. If the credit exceeds the invoice value, the invoice is marked paid and the excess credit remains on the account.

SIT-12176 Deployed

Account Credit Management

As a partner Admin, you can now create account credits for customers without transferring funds, allowing for more efficient management of customer accounts. This feature enables admins to add credits directly to customer profiles in the Payment Methods section.

SIT-9164 Deployed

Reset Password Recovery

This feature adds a "Forgot Password" button to the BOE Login page, allowing administrators to easily reset user passwords. When clicked, it prompts users for their email address and sends a password reset link via email, followed by a modal to enter a new password.

SIT-12554 Deployed

Connect to Any Ticket System

This feature enables the Sitickets development team to access and manage tickets in any external ticketing system, streamlining collaboration and data exchange. It allows developers to create solutions that can seamlessly integrate with various ticket databases, improving overall efficiency and productivity.

SIT-12704 Deployed

Update Frontend Marketplace Settings

This feature allows users to update their environment variables directly from the Frontend Marketplace, simplifying the process of managing settings for their projects. This change enables more flexibility and control over project configurations.

SIT-12677 Deployed

Review Pipeline Issue History

This feature allows users to review and resolve issues related to reaching code artifacts in the pipeline, ensuring that all necessary files are properly accessed and utilized. It aims to improve the overall efficiency of the development process by identifying and resolving these issues.

SIT-12342 Deployed

Refund Processing Fix

When a customer's refund is processed for an added seat, the system incorrectly doubles the "Total Paid" amount instead of displaying the refund, causing confusion in completing the reservation. This issue has resulted in missing credit and incorrect total amounts for RBNY members.

SIT-12584 Deployed

Landing Page Creation

00 AM ET with two prominent calls-to-action (CTAs) to purchase tickets or redeem rewards.

SIT-12323 Deployed

Ticket Validation Process

The Ticket Scanner feature is not functioning correctly, causing most valid tickets to be rejected with an "error" or "invalid" message. This issue affects various types of tickets, including print, SI, and Apple passes, resulting in a low percentage of successful scans.

SIT-11711 Deployed

Auto Redirect Prevention

When creating an invoice in HappsNow, users are sometimes unexpectedly redirected back to the first step after completing it. This issue causes frustration and disrupts the workflow on the invoice page.

SIT-12130 Deployed

Redirect to Invoices Tab or

This feature improves deep link functionality to ensure that both logged-in and logged-out users are redirected correctly, preventing white screens from appearing when clicking on a deep link. Users who click the link while already logged in will be taken directly to the intended URL, while those who click it after logging out will be prompted to log in before being redirected.

SIT-12175 Deployed

Save Manually Entered Addresses

This feature allows customers to enter their address manually in their profile, ensuring that it is saved and accurately reflected. Previously, manual address entry was not being stored, but this update resolves the issue.

SIT-12595 Deployed

Authenticated Ticket Inventory

This feature addresses an issue where inventory for NFL tickets was incorrectly displayed as secondary, leading to a poor user experience. The fix ensures that accurate language is used in ticket details to prevent confusion and improve the overall authenticity of authenticated NFL Ticket purchases.

SIT-9730 Deployed

Manage Customer Attribute Access

"Attributes > Read" for viewing and "Attributes > Create" for editing, enabling BOE admins to restrict access to sensitive information.

SIT-12140 Deployed

Double Price Display

The "Price" column on the BOE Tickets page was incorrectly displaying double the price of each ticket. This feature resolves this issue by correcting the display to show accurate prices.

SIT-8191 Deployed

Happsnow Refund Details

The Refund Email feature now includes the company's logo and physical address, providing customers with more information about Happsnow. This update enhances transparency and trust in the refund process.

SIT-11185 Deployed

Delete Duplicate Venues

The feature removes duplicate Sports Illustrated Stadium venues from Marketplace to prevent incorrect event locations. This update ensures that events are assigned to the correct venue, resolving the issue of random zip codes causing new master venues to be created.

SIT-12513 Deployed

Atlanta Falcons Partnership Announcement Page

//sitickets.com/falcons and includes functional links, CTAs, and forms as intended.

SIT-12641 Deployed

Ticket Availability Search

When searching for NFL tickets to the Chicago Bears vs. Baltimore Ravens game, users should be able to find available tickets. Currently, this search results in an error message instead of displaying ticket options.

SIT-12269 Deployed

Pixel Tracking Code Insertion

This feature adds tracking pixel code snippets from Facebook, Google Ads, and TikTok to the Order Confirmation page, allowing for accurate measurement of online ticket purchases. The pixels are displayed at the top of the page to ensure they load before other content, providing a more reliable tracking experience.

SIT-11223 Deployed

Comped Playoff Tickets for Full

This feature creates a script to automatically generate complimentary playoff tickets for eligible season ticket holders of "Full Tide Season Ticket" and "Women's Season Ticket" series, ensuring they can attend the July 3rd "Playoff Double Header Women’s" event. The script will be run in real-time to accommodate immediate needs.

SIT-11694 Deployed

Print Ticket Summary

The Ticket Manager feature now includes an option to print all tickets, allowing users to easily generate and download a comprehensive list of events and their corresponding ticket details.

SIT-12520 Deployed

Single Sign-On for Apps

This feature enables Single Sign-On (SSO) functionality for fans across third-party platforms and apps, allowing users to access their fan accounts with a single login. This simplifies the user experience by streamlining authentication processes.

SIT-12281 Deployed

Populate Processor Reference

The Processor Reference feature has been updated to ensure accurate and consistent population of processor information for partner accounts. This change improves the reliability and completeness of processor data in the system.

SIT-9357 Deployed

Default Permission Documentation

This feature documents and tests the default permissions for Business Operations Engine (BOE) Roles & Permissions in R&P v1, ensuring that all current permissions are accurately described and accounted for. The goal is to provide a comprehensive understanding of the BOE permissions before sharing the demo environment with stakeholders.

SIT-12102 Deployed

Make Good Promotion Wallet

To make amends for a poor experience at Rufus du Sol, RBNY will receive a unique promo wallet campaign offering a $20 credit to new users who use the code SIS25OFF. The credit will expire in 30 days and can be used until September 6th.

SIT-12599 Deployed

Review Pipeline in UAT

This feature allows users to review and validate the 3D data validation (3DDV) pipeline in our UAT environment, ensuring that it is working correctly before deploying changes to production. This step helps identify and fix any issues early on, reducing the risk of errors or downtime.

SIT-12598 Deployed

Proxy Database Review Tool

This feature allows developers to review issues related to the happsnow proxy database, ensuring accurate information and resolving potential connectivity issues. It provides a centralized platform for reviewing and troubleshooting database-related problems specific to the development team.

SIT-12597 Deployed

User Account Creation

This feature allows users to create and manage an account for Amanda on our system. It enables administrators to onboard new users with the necessary access and permissions.

SIT-11744 Deployed

NFL Season Start Date Display

This feature updates the PostSeason page on sitickets.com to accurately display the NFL Season start date as July 1, ensuring consistency across both desktop and mobile versions. The update also replaces existing banners with new ones, providing a more accurate representation of upcoming events.

SIT-12555 Deployed

Add User to Account

This feature allows users to configure access for Fernando Barreto on the happsnow account, enabling him to manage and interact with the platform as needed.

SIT-10484 Deployed

Checkout Legend Pixel

This feature adds pixel tracking to checkout legends pages, allowing for more accurate event tracking and analytics. This enhancement enables better customer behavior insights on checkout completion.

SIT-12524 Deployed

Refund Payment Plan Transactions

This feature resolves an issue where customers could not initiate refunds for payments made under a payment plan. It now allows customers to refund transactions and create a new payment plan with a "pay in full" option.

SIT-12283 Deployed

Fraud Flagging Alert System

When a transaction is flagged as fraudulent by the credit card company but still shows as paid in our system, we should prevent it from being processed further and update the partner's account to reflect the issue. This ensures that Gotham FC PSP's BOE account accurately reflects their financial status.

SIT-12282 Deployed

Display Nav Page Titles

The feature fixes an issue where the left navigation bar was displaying only icons instead of their corresponding page titles. This change ensures that users can easily identify and access each navigation option.

SIT-12518 Deployed

Link Tickets to Ticketmaster

This feature enables seamless integration between the ticketing system and our platform, allowing users to easily manage tickets and track their status. The integration streamlines workflows, improving overall efficiency and user experience.

SIT-12419 Deployed

Set Password on Reset

This feature allows users to reset their passwords using an email sent from the system, providing an alternative method for accessing their accounts when they forget or lose their password. The updated functionality also enables users to update their customer name associated with their profile during the password reset process.

SIT-12358 Deployed

Add to Apple Wallet Fix

The "Add to Apple Wallet" feature has been temporarily disabled for BOE customers on sitickets.com and HappSnow ticket links, preventing them from opening primary tickets on mobile.

SIT-12336 Deployed

Scan Marketplace QR Codes

The scanner app now correctly scans both the PDF and native QR code versions of marketplaces, ensuring accurate identification and processing of all types of QR codes. This enhancement improves the overall functionality and reliability of the marketplace scanning experience.

SIT-12503 Deployed

Refuse and Re-Process Failed Transactions

This feature ensures that when a customer's payment attempt through Adyen is declined, our system will correctly record the refusal and only mark the transaction as successful if it ultimately goes through. This prevents incorrect payments from being processed in the future.

SIT-12343 Deployed

Pay First Invoice Option

Customers without auto-renew are unable to make their first payment on an invoice through self-service. This prevents them from starting their payment schedule despite not enrolling in auto-renew.

SIT-12125 Deployed

Print Tickets Correctly Across Events

The feature fixes an issue where orders were being multiplied by four when printing tickets for multiple events in the BOE system. This means that users can now expect the correct number of tickets to be printed for each event, rather than an incorrect total.

SIT-12372 Deployed

Apply Selected Template

The feature fixes an issue where the selected ticket template was not being applied to new tickets in the Ticket Manager. This update ensures that the chosen template is correctly applied to all future tickets.

SIT-12286 Deployed

Update Meet The Team Section

The feature updates the About Us page on sitickets.com to include Allen Wolff as the new Chief Financial Officer (CFO), with his bio highlighting his experience in scaling and transforming companies. This change replaces Glenn Anstead's title on the Meet The Team tab.

SIT-11044 Deployed

Inventory Purchase Success with Validation

This feature ensures that when an inventory purchase from a vendor is successful, the inventory status accurately reflects this and the relevant vendor ID is populated. If ticket validation or reissue fails, the delivery status should only show an error, with a new "failed" or "issue - action required" option available.

SIT-12489 Deployed

Bulk Update Secondary Market Discounts

This feature updates all active discount codes in the secondary market to 1% off, regardless of their current setting. Existing dollar amount discount codes remain unchanged.

SIT-12151 Deployed

Display All Event Sections

When displaying NFL event listings, users are currently limited to seeing only 5 out of over 150 available sections with barcoded inventory, suggesting an issue with data retrieval or filtering. This limitation needs to be resolved to provide accurate and comprehensive listing information for all sections.

SIT-12119 Deployed

Remove Post Season Licenses

This feature removes the "Post Season Licenses" navigation item from the customer's account dashboard in the Marketplace, providing a cleaner and more streamlined user experience. The update allows customers to focus on their main account information without being distracted by this redundant link.

SIT-11093 Deployed

Remove Top Level Navigation Links

The feature removes "SI Sportsbook" and "SI Shop" from the top-level navigation menu on the site, providing a simplified user experience. This change aims to declutter the main navigation and improve overall usability.

SIT-12502 Deployed

Proxy Issue Review

This feature allows developers to review issues related to the happsnow proxy server, ensuring that any issues affecting development are identified and addressed. This improved process enhances collaboration between teams and reduces potential delays in resolving development-related problems.

SIT-12447 Deployed

Lambda Hotfix Deployment

This feature deploys a hotfix to the HappSnow Lambda function, ensuring timely updates and improved performance. The update resolves issues with the existing functionality, providing a more stable experience for users.

SIT-11176 To Do

Optimize Build Size

This feature removes the unnecessary "performer" pages from static generation in the Marketplace, reducing its overall size to comply with Lambda size limits and improve build performance. This change aims to optimize the build process by removing a significant contributor to the build's large size.

SIT-12117 Deployed

Event Series Editor Access

The NYRB Event Series feature has been completed and now allows users to access the event series without encountering issues.

SIT-12147 Deployed

Edit Event Series

The "Edit" feature for the Red Bulls Event Series is not loading correctly in production, resulting in a spinning wheel that prevents users from accessing the editing interface. Users are unable to edit this event series after clicking the "Edit" button.

SIT-12155 Deployed

Forgot Password Recovery

This feature resolves an issue where some RBNY customers were unable to log in to their accounts despite previously setting a password. It aims to resolve the error message displayed by these users.

SIT-12173 Deployed

View Reservation Details Only

The feature resolves an issue where payment plans were incorrectly displayed in the Reservations tab of Event Series for Sales & Service Rep users. It also fixes a bug that caused users with this role to be redirected to a white page when viewing reservation details.

SIT-12321 Deployed

Partner Restricted Search Results

The feature improves the search functionality in the Customer Profile page to correctly filter users by their associated partner, ensuring that only relevant users are returned. This enhancement resolves an issue where previously all users were being displayed instead of those specifically related to a partner.

SIT-12340 Deployed

Deploy All Lambdas to UAT

This feature deploys all "happsnow" Lambdas to the UAT environment, allowing for testing and validation of these applications in a production-like setting. This enables quality assurance teams to thoroughly test and refine the functionality before deployment to live environments.

SIT-12338 Deployed

Review Alarms on Backend

This feature allows users to review and manage 504 alarm notifications from the Business Environment (BE) backend, providing improved visibility and control over system alerts.

SIT-12339 Deployed

Invite User to Console

This feature grants access to the Happnsnow console for users with the specified role, allowing them to view and manage console-related tasks. The update enables secure authentication and authorization for authorized personnel.

SIT-12337 Deployed

Review Venue Alarm Settings

This feature allows users to receive notifications when changes are made to a venue object on Happnsnow. It provides an additional layer of review and approval for venue updates, ensuring data accuracy and consistency.

SIT-10552 Pending QA Deployment

Unzip Cloudfront Logs

This feature allows users to recover CloudFront logs from the specified AWS account, unzipping and loading the log contents into Datadog for full visibility. The solution enables seamless log recovery and analysis from CloudFront, previously stored in gzipped files.

SIT-12246 Deployed

Review Production Pipelines

This feature fixes an issue where automatic deployment wasn't triggered for certain production pipelines related to TicFlip, and reviews these pipelines to ensure they're functioning correctly.

SIT-12240 Deployed

Search Transactions by Customer

The Saratoga Speedway feature enhancement resolves an issue with the BOE Transaction page search functionality, allowing users to efficiently find and filter transactions by customer email or name. The update improves the search experience for this specific partner, resolving the issue where the search options would spin indefinitely.

SIT-12132 Deployed

Customer List Pagination

This feature allows BOE Admins to view and manage a subset of customers in the customer profile list, with options to customize the number of records displayed per page and search across all user records. The admin can also navigate through pages of customer records and jump directly to specific pages for easier management.

SIT-11941 Deployed

Price Override Sync

This feature resolves an issue where price overrides set in a customer's profile do not appear on marketplace invoices. It ensures that accurate pricing information is displayed on invoices generated for customers with price overrides applied.

SIT-12116 Deployed

Change Database Instance Settings

This feature allows users to easily switch between different instance flavors and configure I/O storage settings for the Happsnow PROD database, providing flexibility and control over database performance.

SIT-12265 Deployed

Allow Specific IP Access

This feature adds Alex's IP address to the whitelist of the Happnsnow production database, allowing authorized access and preventing unauthorized blockages. This change enables smoother communication between internal teams and external partners.

SIT-12190 Deployed

Fix Checkout and Cart

The Saratoga Speedway feature now allows BOE Admin users to successfully start payment and add tickets to their cart after selection. The issue with transaction search options has also been resolved, improving the overall checkout experience for all partners.

SIT-11915 Deployed

Block Ticket Access Removal

When "blocked tickets" is enabled for an event series, customers will not be able to access ticket links via their order confirmation email after making a payment. This ensures that customers cannot purchase blocked tickets by clicking on the link in their email.

SIT-12221 Deployed

Deploy Ticket Printer Service

This feature deploys the ticket-printer service on the QA environment, enabling users to print tickets for testing purposes. This allows testers to efficiently manage and print test tickets in their QA environment.

SIT-12220 Deployed

Invite User to Happnsnow

This feature provides users with access to the "happsnow" platform, allowing them to utilize its tools and resources. The feature enables authorized users, such as Mayank, to log in and use happsnow's capabilities.

SIT-7993 Deployed

Latest Stable Server Upgrade

"Upgrade your Tableau Server to the latest stable version to access new features and support for specific datasources and reports."

SIT-12163 Deployed

Hide Marketplace Tickets

This feature hides tickets from the Market Place, preventing them from being visible and accessible to external buyers. The block tickets functionality is now enabled by default for RBNY.

SIT-12202 Deployed

Update Ticket Security Diagram

This feature updates the security diagram for ticket.com to ensure accurate and up-to-date information. The update enhances overall system security and integrity.

SIT-12201 Deployed

Remove Developer Access

This feature allows administrators to revoke a developer's access to the system, ensuring that sensitive data and features are protected from unauthorized use. It provides an additional layer of security and control over user permissions.

SIT-12185 Deployed

Review Partner API Pipeline

This feature allows users to review issues related to the primary API pipeline of their partnered organizations, providing a centralized view of integration-related problems. By reviewing these issues, users can gain insights into potential integration challenges and take corrective action to resolve them.

SIT-12189 Deployed

Remove Saturday Banner

The feature removes the Saturday banner from the Sports Illustrated Stadium page, providing a cleaner and more streamlined experience for users. This change enhances the overall layout of the venue page, making it easier to view event information without distractions.

SIT-12056 Deployed

Partner Terms Display

When viewing an unpaid invoice on AC Marketplace, fans can review and agree to the partner's terms and conditions before making a payment. The feature displays two checkboxes with customizable text and hyperlinks to the partner's Terms and Conditions URL, ensuring compliance and transparency.

SIT-12054 Deployed

Invoice Custom Terms Display

This feature allows partners to customize their terms and conditions on the Invoices page, enabling admins to configure a dedicated link for invoices in the admin portal. The updated platform displays these custom terms and conditions during invoice payment in the Marketplace.

SIT-12182 Deployed

Manage Multiple Project Owners

This feature creates a dedicated "War Room" page for the New York Review Board (NYRB) project, providing a centralized hub for project stakeholders to access relevant information and collaborate on key decisions. The War Room page will offer a streamlined interface for tracking progress, sharing updates, and facilitating communication among team members.

SIT-12154 Deployed

Error Handling for Marketplace API

The Marketplace API now handles HTTP Error 424 more reliably, reducing its occurrence and improving overall stability. This update aims to minimize disruptions when encountering this error.

SIT-11647 Deployed

Display Correct Ticket Price

The feature fixes an issue where the subtotal on order details was incorrectly displayed as "Free" when an Event Series ticket with a price was added to the order. This ensures that the correct total is accurately reflected in the order summary.

SIT-12171 Deployed

Track Hours from Bulk Imports

This feature allows users to easily import multiple manual time entries for bookings in the Reservation Book (RB) system at once. It streamlines the process of tracking hours for bulk imports, making it more efficient and convenient for users.

SIT-12133 Deployed

Lowercase Email Addresses

This feature ensures that email addresses for new and existing customers are stored in lowercase format, preventing duplicate accounts from being created due to inconsistent capitalization. This change will be applied across all customer account management APIs and platforms, including the marketplace and BOE systems.

SIT-12156 Deployed

Fix Email Caps

This feature automatically corrects email addresses with inconsistent capitalization to standardize them, ensuring that relationships between users remain intact. It helps maintain accurate contact information in our system.

SIT-9026 Deployed

Email Case Sensitivity Check

This feature adds an uppercase check to the email address field during sign-up, ensuring that only one unique email address can be registered. It also makes the database's unique constraint on the email column case-sensitive to prevent duplicate email addresses regardless of case.

SIT-12170 Deployed

Update Environment Variables

This feature updates environment variables for users in the TicFlip User Management system.

SIT-12169 Deployed

Update User IP Addresses

This feature updates the IP addresses of Harry in the HappSnow UAT and QA environments. The update ensures that Harry's IP information is accurate and consistent across these testing environments.

SIT-12159 Deployed

Remove User Access

This feature removes access to the system for a specific user, Leonel. This change ensures that Leonel can no longer log in or perform actions within the system.

SIT-12158 Deployed

Create Reader Replica

This feature allows users to create a copy of the 'happsnow' database, enabling them to work on their own version without affecting the original data. A new reader replica can be spun up for testing and development purposes.

SIT-12157 Deployed

Optimize Lambda Size

This feature resolves an issue with the size of Lambda functions used on the frontend, ensuring more efficient and cost-effective deployment. The update improves performance and reduces latency for users interacting with our application.

SIT-11215 Deployed

Create Customer Deep Links

This feature allows Gotham Season Ticket Renewal customers to access a deep link that directs them to their personalized login and payment method setup page in the marketplace. The link is generated using customer information, enabling seamless sign-up and payment processing.

SIT-12123 Deployed

Generate Customer Deep Links

This feature generates deep links for individual customer records in the Reservations tab and exports them as a CSV file, which can be sent to the Red Bull team. The generated links allow customers to directly access their reservation details without having to navigate through multiple pages.

SIT-12129 Deployed

Update Public IP Address

This feature updates the public IP address associated with the Business Operations Exchange (BOE) database, replacing "Bruno" and "Greg" with new addresses. The change ensures the BOE database's security and connectivity are maintained.

SIT-12128 Deployed

Frontend Lambda Size Monitoring

This feature allows users to review the size of their frontend Lambda function in the QA environment, ensuring optimal performance and efficiency. It provides a more detailed view of Lambda function sizes, enabling better optimization and troubleshooting.

SIT-12124 Deployed

Deployable Serverless Config

The "Deploy Deep Link Serverless Config" feature allows users to deploy and manage their serverless configurations for deep links, enabling seamless integration with external services. This update provides a complete deployment solution for deep link serverless configurations.

SIT-12100 Deployed

Charge Tokenized Card

This feature verifies that a tokenized card is successfully charged and associated with a specific store ID, ensuring accurate transactions and data integrity. It addresses an issue reported by a partner, Gotham, to improve the reliability of their integration.

SIT-12061 Deployed

Auto-Pay Reservations Update

When an order fails due to auto-pay processing issues, customers should still receive a failed payment notification. However, the reservation status remains marked as paid, indicating that the issue lies with the payment process rather than the customer's account.

SIT-11834 Deployed

Partial Refund from Payment Plan

As an admin, you can now refund a partial payment from a payment plan, allowing for more flexibility and control over customer refunds. This feature enables admins to make adjustments to previously made payments, ensuring a smoother experience for customers.

SIT-12046 Deployed

Export Event Transactions

When exporting event transactions, users may experience a timeout error that prevents the system from generating and downloading the report file, causing delays in obtaining transaction reports for large events. This issue affects users' ability to export data efficiently.

SIT-10021 Deployed

Adyen Payment Processing

This feature integrates Adyen as the payment processor for season ticket renewals and scheduled payments, allowing seamless transactions and storing Adyen tokens for future payments. It also enables refunds, profile updates, and other customer payment-related processes through Adyen.

SIT-9986 Deployed

Refund to Adyen Payment

This feature allows BOE admins to process customer refunds through Adyen's API, ensuring accurate inclusion of taxes, convenience fees, and processing fees in the refund transaction. This streamlines the refund process for customers, providing a more seamless experience.

SIT-11914 Deployed

Generate Unpaid Invoice Links

This feature generates unique URLs that allow Partners to access unpaid invoices directly from our account, providing a convenient and secure way to view and manage outstanding payments. The script will also create deep links for each customer's entire event series, enabling seamless navigation to the invoice tab.

SIT-11650 Deployed

Show Total Amounts

The feature ensures that the total cost of an event series ticket is accurately displayed on both the reservation page and the ticket purchase page, including convenience and processing fees. This change provides transparency for customers by showing the complete amount due upfront.

SIT-12075 Deployed

Box Seat Ticket Purchase Fix

When purchasing Box Seat tickets for the Quad City Air Show event, users may encounter an issue where the payment form fails to load after redirecting to checkout. This prevents them from completing their purchase successfully.

SIT-12101 Deployed

Update Public IP

This feature updates the public IP address associated with the Happsnow database in our QA/UAT/PROD environments to "Bruno", ensuring that our external connections remain stable and secure.

SIT-11986 Deployed

Process GA Event Payments

As a partner admin, you can now create purchases for Google Analytics (GA) Events through the BOE portal and have payments processed via Adyen, allowing you to manage transactions on behalf of customers. This integration enables seamless payment processing for GA Events when using Adyen as the payment processor.

SIT-12031 Deployed

Adjust Secondary Markup Percentage

This feature reduces the markup percentage for secondary inventory items from 15% to 5%, making it easier to manage and calculate prices for less valuable or lower-demand products.

SIT-11944 Deployed

Auto Pay Setup Failure

When setting up an auto-pay reservation, users may encounter an error if they have previously refunded all payments. This feature resolves the issue by allowing users to successfully set up and make payments for their auto-pay reservations.

SIT-12042 Deployed

Seat Status API Call

The Seats Manager feature has been updated to correctly retrieve seat status data from the API for New York Rangers Baseball games. This change resolves issues with previously incorrect results and ensures accurate information is displayed to users.

SIT-12093 Deployed

Share Secrets with Team

This feature allows users to securely share their Team Grid (tg) list secrets with the Alefe platform. This enables seamless integration and data sharing between teams using both platforms.

SIT-12069 Deployed

Add Customer Profile Option

The feature adds a customer profile option to the Business Operations Exchange (BOE), allowing users to view and manage customer information in one place. This enhancement improves the overall user experience by providing a centralized platform for accessing customer data.

SIT-10020 Deployed

Adyen Integration Setup

This feature allows users to easily integrate Adyen as an active payment processor for season tickets, streamlining the onboarding process. It also enables users to view and manage their Adyen partner information in one convenient location.

SIT-11883 Deployed

Update Adyen Payment Reference

This feature ensures that the Adyen dashboard field of "Payment Reference" is updated with the reservation ID for payment plans, providing accurate and consistent information on transactions. This update also labels the transaction type as "Payment Plan Transaction" to ensure clarity in the Adyen dashboard.

SIT-12053 Deployed

Manage API Gateway Partners

This feature allows users to review and manage API Gateway configurations for the happsnow-dev environment. It provides a centralized platform for monitoring and updating API Gateway settings.

SIT-12052 Deployed

Review Dynamo DB Services

This feature reviews the communication between Fernando and QA teams to ensure seamless collaboration with DynamoDB services. It aims to improve data consistency and accuracy across these systems.

SIT-11983 Deployed

Partner Transaction Filtering

The new feature ensures that the payment summary for a customer is calculated based on their transactions with the partner they are associated with, rather than including payments from other partners. This provides an accurate and relevant total for each customer's payment history.

SIT-11920 Deployed

Partner Transaction Filtering

This feature improves the customer profile page by hiding transactions from other partners and only displaying those related to the currently selected partner. This enhances user visibility and reduces clutter in the grid view of transaction history.

SIT-11996 Deployed

Show Available Invoices

When viewing a customer's profile, the system should now correctly display all existing invoices, even if they are part of payment plans. This ensures that customers have an accurate view of their outstanding balances and payment history.

SIT-11984 Deployed

Payment Plan Export

When viewing a customer's profile in the Finance tab, users can instantly download an export file of their payment plans on page load. This feature simplifies access to financial information for customers.

SIT-11921 Deployed

Partner-Specific Payment Plans

This feature improves the customer profile page by filtering out payment plans from other partners, ensuring users only see relevant plans for their specific partner. This enhancement helps prevent potential overlap in ticket holders and staff, providing a more accurate and personalized experience.

SIT-9571 Deployed

Transfer Transaction Balance

applying account credit or transferring funds from another transaction.

SIT-11874 Deployed

Sync BOE Events with SIT

The BOE Event feature now correctly syncs with SIT, ensuring accurate display of events across both platforms. Additionally, search bars in Marketplace now return results regardless of the case of the input, providing a more consistent user experience.

SIT-10889 Deployed

Default Payment Dates for Event

This feature improves the BOE Purchase Event Series by automatically setting initial and final payment due dates when left blank in Event Series settings, defaulting to the partner's reservation timeout setting. This ensures seamless payment processing for events with incomplete payment details.

SIT-11927 Deployed

Auto Pay Import Wizard

This feature allows users to import multiple auto-pay payments at once, streamlining the payment processing process. It resolves an issue where bulk imports were previously not processed correctly for auto-pay payments.

SIT-10881 Deployed

Invoice Payment Details

When a payment is completed, the invoice summary now displays "Payment Scheduled" instead of "Payment Complete", and shows the scheduled payment date and amount. This provides clearer information on when payments are recorded but not yet processed.

SIT-9295 Deployed

Commission Report History

As a BOE Admin, you can now view a Commission Report that shows how much each Sales Rep is owed and accurately calculates commissions over time. The system maintains a history of commission rates to ensure accurate calculations, even if rates change in the future.

SIT-9294 Deployed

Customizable Commission Rates

As a BOE Admin, you can manage custom commission rates for each sales representative, allowing them to earn varying amounts per sale. The system tracks and stores historical commission rate changes for accurate calculations.

SIT-12007 Deployed

Update Public IP Address

This feature updates the public IP address associated with Bruno in the HappSnow production database. The change will ensure that any external connections or communications to Bruno are routed to the correct public IP address.

SIT-12006 Deployed

Review Permission for External Services

This feature allows users to manage and control access to the Athena service within their HappSnow account, specifically reviewing permissions for an individual named Alex.

SIT-12005 Deployed

Review Integration Permissions

This feature allows users to review and manage permissions for integrations that send invalidation notifications. It provides an additional layer of control over which users can receive these notifications, ensuring data accuracy and security.

SIT-11277 Deployed

Transfer Correct Balance

When using a fully paid transaction to pay for a payment plan and then transferring the remaining amount to an account credit, the incorrect refund amount is displayed. This issue causes the account credit balance to be incorrectly updated, showing the original full amount instead of the correct remaining balance.

SIT-11888 Deployed

Review Payment Plan Details

This feature allows users to review and understand event series payment plans by examining the table headers and values. It enhances user experience by providing clear insights into payment structures.

SIT-11936 Deployed

Sync User List with Dropdown

The feature resolves an issue where newly created users do not appear in the Sales Rep dropdown, causing potential incorrect or missing user assignments for customers. This fix ensures that the dropdown stays up-to-date with the latest list of users in BOE.

SIT-11937 Deployed

Process Manual Payments

In HN Prod, attempting to make a payment through the Customer Profile > Current Invoices section fails with an error message "The transaction could not be processed at this time", disrupting manual invoice payment collection.

SIT-11943 Deployed

Refund Failed Transactions

When processing payments through our marketplace, users may encounter an internal server error due to a validation issue with the Prisma schema, specifically related to the "status" field in invoice_payments.create(). This prevents successful payment completion and results in a full refund of the attempted transaction.

SIT-11964 Deployed

Set Credit Balance Limit

When using account credits, users will now be able to apply them without being limited by an "Can not exceed balance" error message. This change improves the user experience when trying to utilize available credit balances.

SIT-11797 Deployed

Complete Payment Schedule Display

The new feature improves the mobile app's invoice details page by displaying the complete payment schedule, including amounts and card numbers, in its entirety without any text cutoff. This enhancement provides users with a clearer view of their payment information on-the-go.

SIT-11962 Deployed

Enable Feature Flag Management

The "Move Money" button has been re-enabled after being temporarily disabled due to testing. This change allows users to access the feature again.

SIT-11646 Deployed

Auto Payment Ticket Visibility

When all auto payments for an order are completed, tickets should still be visible in the "My Tickets" section. However, this functionality has been broken and tickets are not displayed correctly after all auto payments are finished.

SIT-11796 Deployed

Show All Split Cards

When using a split payment plan, the feature now displays all applicable cards on the Payment Summary and Invoice Details pages, ensuring transparency into which cards are being charged. This change provides a more accurate representation of the payment process.

SIT-11648 Deployed

Event Tile on Autopay Completion

When an autopay is completed on your My Tickets page, a new event details tile will be displayed, showing the latest update on your ticket status. This feature provides a convenient way to view the current status of your ticket after each autopay completion.

SIT-11957 Deployed

Prevent CVV Re-Entry

This feature ensures that users are not prompted to enter their credit card verification value (CVV) when adding a new payment method in the marketplace. This change improves the user experience by reducing unnecessary security questions and making the process more streamlined.

SIT-11923 Deployed

Show Transaction Price

This feature updates the payment plan transactions to display the exact amount paid for each individual transaction, rather than showing the total price of the invoice. This change provides a clearer and more accurate view of the payment history for users.

SIT-11916 Deployed

Update Payment Plan Balance

This feature ensures that the payment summary is accurately updated in real-time whenever a payment is made on a payment plan. This provides users with an up-to-date view of their outstanding balance and payment history.

SIT-11838 Deployed

Consistent Due Dates Across Platform

This feature ensures that due dates for payment plans and invoices are consistent across the platform, eliminating confusion for users. By standardizing due dates, we provide a more streamlined and user-friendly experience for customers managing their payments.

SIT-11804 Deployed

Selectable Tables in Booking

The new feature resolves an issue where users were unable to select tables from either the booking section. This fix allows users to easily choose tables for bookings, improving overall functionality and user experience.

SIT-9957 Deployed

Show Table Price Field

This feature allows users to view the table price when editing a seating event for "Either" booking types, ensuring accurate pricing information is always available. The issue has been resolved so that the table price field now appears on event edits as expected.

SIT-9269 Deployed

Manage Event Suites

As a BOE Admin, you can now manage suites and red bull tables in the Seatmap UI, allowing for more flexibility in seating arrangements. This feature enables admins to assign tickets to individual seats or entire tables, making it easier to manage bookings and events.

SIT-11079 Deployed

Manual Payment Option for Auto

When Autopay is enabled for an invoice, customers can still manually make an initial payment in the invoice form. This ensures that customers can update their payment schedule and make payments at any time, even if Autopay is set to automatically process payments on a specific date.

SIT-11792 Deployed

Accurate Payment Progress Bar

The feature fixes an issue where a failed auto payment was incorrectly displayed as part of the progress bar and payment summary in the Customer Profile, even when the next payment is still due. This ensures accurate representation of paid and upcoming payments.

SIT-11790 Deployed

Accurate Transaction Display

This feature fixes an issue where the total amount paid for a reservation was incorrectly displayed under "Finance > Transaction". The correct calculation now accurately reflects the initial payment amount.

SIT-11930 Deployed

Add Store ID to Valpay

This feature updates the store ID for Valpay $0 Card Storage in the Marketplace customer profile to ensure compliance with Valpay's requirements. When adding a card via the Payment Method dialogue, the correct store ID will be passed to facilitate the transaction.

SIT-9984 Deployed

Adyen Payment Override Processing

When a BOE admin overrides an invoice total price, the feature automatically updates the payment schedule to reflect the new payment amounts using Adyen as the payment processor. This ensures that the correct payment method is used for the updated payment plan.

SIT-11105 Deployed

CVV Verification for Saved Payments

When making an invoice payment using a saved payment method, customers are prompted to enter their Card Verification Value (CVV) for added security. This ensures that the transaction is successful only when the entered CVV matches the one stored with the payment method.

SIT-11917 Deployed

Primary Ticket Details

When viewing order details for primary event tickets in the "My Tickets" section, the UI will be updated to display ticket information using a section-row-seat format. This change applies only to primary event tickets, leaving secondary orders unchanged.

SIT-11745 Deployed

Create Pre-Payment Invoices

As an admin, you can now make payments on behalf of customers before they've made any purchases within the marketplace. This feature allows admins to create and render invoices for reservations, enabling early payment processing.

SIT-10426 To Do

Trigger Purchase Flow

This feature allows external sellers to notify the system of a purchase event for an active listing, which triggers a validation and recording process to ensure accurate transaction tracking. Upon successful processing, the listing is marked as sold and a fulfillment flow is triggered, providing a clear purchase confirmation.

SIT-10427 To Do

Mark Listing as Sold

This feature allows external sellers to programmatically notify the system that a listing has been sold, enabling further order processing and inventory updates. It accepts listing ID, external order ID, and quantity, and returns a confirmation payload upon successful sale validation.

SIT-11933 Deployed

Custom Terms Display Fix

This feature allows users to customize their terms and conditions, providing more flexibility in how they present legal agreements. It enables businesses to tailor their compliance requirements to meet specific needs.

SIT-10445 Deployed

Assignable Sales Reps

When adding a sales representative to a customer's information, the system fails to display available users in the dropdown menu after creating a new user. This prevents the user from successfully assigning a sales rep to the customer.

SIT-9595 Deployed

Hyperlinked Terms and Conditions

As an Admin, you can now enable Terms and Conditions (Ts and Cs) on Event Series Unpaid Invoice Forms through the Business Operations Engine (BOE), allowing customers to view them by clicking a hyperlink. This enables partners to upload their own Ts and Cs, which will be displayed hyperlinked in the invoice form.

SIT-11911 Deployed

Single Reservation Completion

When attempting to complete a single reservation purchase, the system displays an error due to a mismatch between expected and actual data types. This issue prevents users from successfully completing their reservations.

SIT-11891 Deployed

Prevent Duplicate Customer Profiles

When creating a new customer profile, our system will automatically prevent the creation of duplicate profiles to ensure accurate and up-to-date information. This helps maintain a clean and reliable database for our customers.

SIT-11881 Deployed

Remove Autopay Messages from Unpaid

The feature removes the incorrect autopay text from displaying on unpaid invoices with active payment plans, ensuring that only the progress bar is shown. This change ensures consistency in invoice display for both paid and unpaid invoices.

SIT-10034 Deployed

View Event Series Payment Plans

As a Box Office Admin, this feature allows you to view and manage payment plans for event series in one place. You can now see all payment plans for customers who purchased the event series, with options to edit or export them, just like viewing payment plans for individual customers.

SIT-11638 Deployed

Recover Failed Payment

When a payment fails for an active invoice, customers receive an error email with a "Resolve Issue" button that guides them through a recovery process to resolve the problem. This feature ensures customers can quickly address failed payments and prevent further issues.

SIT-9993 Deployed

Auto Pay Enrollment

As a BOE Admin, you can easily process auto-payments through reservation imports, automatically charging customers' cards on due dates and enrolling them in recurring payments. This feature simplifies the auto-renewal process for customers who have previously provided payment information.

SIT-11835 Deployed

Partner Account Token Renewal

This feature addresses an issue where the Adyen partners authorization token is missing from requests when an administrator's account has been left inactive. It aims to resolve this problem and ensure seamless integration with Adyen services.

SIT-11716 Deployed

Auto Pay Card Verification Fix

When Auto Pay is enabled, linking a payment card to the BOE Admin account should allow for successful automatic payments. However, this feature currently fails to process payments even after making an initial payment and setting the linked card as default.

SIT-11262 Deployed

Auto Pay with Original Processor

This feature automatically processes payments through Adyen if the original invoice was created with an Adyen payment processor. This ensures that auto-pay attempts align with the original invoice configuration and payment processing method.

SIT-11135 Deployed

Add Merchant ID to Transactions

This feature updates the Adyen integration to include the RBNY MID (Merchant Identification) in AC On transactions when the partner account is Adyen. This ensures accurate processing and reporting of Red Bulls store transactions via the updated system.

SIT-11794 Deployed

Show Active Plans

This feature allows customers to view their active payment plans within their account profile, providing a clear overview of their financial obligations. Previously, this information was not accessible under the customer's finance section.

SIT-11760 Deployed

Actual Payment Date Display

After making a partial payment for a reservation, the Invoice Details section will now accurately display the actual payment date instead of the scheduled payment date. This ensures users see the correct date when payments are made outside of the standard payment schedule.

SIT-11651 Deployed

Disable Edit Payment Button on

The "Edit Payment" feature has been updated to disable the option when all payments have been completed for an invoice, ensuring users cannot modify the payment status. This change improves data accuracy and prevents unintended changes to invoice payments.

SIT-10127 Deployed

Refund Through Adyen

As a Box Office admin, you can now request refunds for transactions processed through Adyen, ensuring seamless integration with their customer area. This feature allows for secure and efficient refund processing directly through the Adyen API.

SIT-11340 Deployed

Monthly Payment Split Display Fix

When paying for an Event Series with a 40-day time period using a monthly plan, the system incorrectly charges the full amount instead of half. This issue prevents users from successfully completing payments with the Monthly plan option.

SIT-11816 Deployed

Switch to Production API

The feature connects the QA ticflip-tickets-api to the production environment (WS-PROD), allowing for the use of the tn_event_id and enabling its utilization in a controlled sandbox environment. This change enables the API to function as intended with the desired feature.

SIT-11837 Deployed

Update Public IP Addresses

We updated the public IP addresses for the development and UAT databases to reflect changes made by Vir and Cesar. This change ensures that our internal systems can access these databases correctly.

SIT-11824 Deployed

Configure Read-Only Credentials

This feature configures production readonly credentials for QA and UAT environments, enabling secure access to production data without compromising security. This change ensures that developers can test and validate applications in production-like conditions while maintaining read-only access to sensitive data.

SIT-7621 BLOCKED

NFL Data Feed

The NFL API feature provides secure and accessible endpoints for integrating sports data into our application, allowing users to retrieve official NFL statistics and information.

SIT-7685 Deployed

User Behavior Insights

This feature enhances the Users Report to provide more detailed insights into user behavior, including sign-up patterns, purchase habits, and customer loyalty metrics, helping business users better understand their audience and make data-driven decisions. The report now includes key metrics such as new user counts, repeat customer rates, and lifetime value (LTV) for both app and web users.

SIT-10352 Deployed

Traffic Source Insights

This feature provides insights into the drivers of site traffic and app downloads, helping to identify which sponsorship activities are driving conversions in specific markets. It uses Mixpanel data to track first-time user activity as a proxy for app downloads, enabling more detailed analysis of market performance.

SIT-10702 Deployed

Order Performance Over Time

This feature enhances order completion reporting by providing visual summaries that track key metrics over time, such as year-over-year (YoY) and quarter-over-quarter (QoQ), to help users better understand trends and performance. The updated layout includes wireframe designs provided by Sophie for a more intuitive user experience.

SIT-10761 Deployed

Riskified Review Analytics

This feature provides an updated report that tracks the performance of our manual review process with Riskified, including the number of orders reviewed, declined or approved after re-review, and how many ultimately become active orders. The report helps us monitor and optimize our risk management strategy to reduce false positives and improve overall order approval rates.

SIT-10987 Deployed

Chargeback Review Process

This feature provides an in-depth analysis of fraudulent transactions and chargebacks, helping to identify potential issues and prevent future occurrences. It offers enhanced insights into transaction patterns and behavior, enabling more effective risk management and decision-making.

SIT-11798 Deployed

View Invoice Details After Payment

After making a payment, users are redirected to view their invoice details instead of seeing the actual invoice information. The "View Invoice Detail" button now loads the invoice page without displaying its contents.

SIT-11839 Deployed

Error-Free Transaction Loading

The Transactions modal now loads correctly and resolves the previous frontend errors, providing a seamless user experience. This fix ensures that users can view and manage transactions without encountering loading issues or errors.

SIT-11830 Deployed

Save Customer Payment Info

The "Add Payment Method" feature now allows customers to securely store their payment information for future purchases. This enhancement enables customers to avoid re-entering their payment details each time they make a purchase on the marketplace.

SIT-11803 Deployed

Error Handling for Finance Section

This feature resolves an error that occurred when trying to access customer profiles under the "Finance" section. It improves the overall user experience by resolving this issue and allowing users to view customer finance information without interruption.

SIT-11827 Deployed

Proactive Alert System Setup

This feature enables proactive monitoring and alerting of Red Button (RB) meetings to ensure timely interventions and improved decision-making. It provides real-time insights and notifications to help teams stay on track and address potential issues before they impact the meeting's outcome.

SIT-11714 Deployed

Correct Payment Amount Display

When making a manual reservation with a payment plan and paying the initial installment, the system incorrectly displays the next payment amount. This issue causes the user to be charged more than expected for subsequent payments.

SIT-11652 Deployed

Split Payment by Plan

When booking an Event Series with a short payment duration, users can now select from various payment plans to split their total payment into manageable installments. The feature ensures that the correct payment schedule is applied based on the chosen plan, rather than displaying the full amount due immediately.

SIT-11642 Deployed

Consistent Payment Schedules

This feature resolves an issue where payment schedules for reservations on both Business Office Electronic (BOE) and Web Services (WS) were inconsistent. It ensures that payment schedule dates are now consistent across these platforms for payment plan-based reservations.

SIT-11641 Deployed

Update Invoice Date Display

After paying the first invoice, the next invoice date on the Summary page is updated to reflect the correct payment plan schedule. This ensures users see accurate information about their upcoming payments.

SIT-11253 Deployed

Store Stripe Payment Cards

When using the SyncDataP2 payment processor with Stripe, customers can now successfully store their credit card information in their profiles. This update resolves an issue preventing users from saving test credit cards for testing purposes.

SIT-9582 Deployed

Additional Transaction Columns

As a Partner Admin, the Finance tab Transactions sub-tab now displays additional columns for enhanced visibility and management of transactions, including debit, credit, and invoice details. This updated feature provides more detailed information to support accurate financial tracking and analysis.

SIT-10126 Deployed

Ticket Upgrade with Adyen

As a BOE admin, you can now upgrade tickets for transactions processed by Adyen, allowing for more streamlined payment processing. This feature enables seamless ticket upgrades through the payment details modal.

SIT-11778 Deployed

Show Payment Plan Options

When creating a single reservation, users should be able to select from various payment plan options, including monthly plans, but currently, only "Pay in Full" is displayed. This limitation prevents users from proceeding with the payment process and validating date consistency between Booking of Events (BOE) and Web Services (WS).

SIT-11788 Deployed

Pay Plan Defaults

When creating an Event Series with no specified start and end dates, the system should automatically default to the "Pay In Full" payment plan instead of assigning incorrect or unrelated dates. This ensures a seamless experience for users when setting up payment plans for events with blank date fields.

SIT-11686 Deployed

Select Multiple Cards

This feature enables customers to select multiple existing cards when making split payments for reservations, resolving the issue of being able to choose only one card previously.

SIT-11731 Deployed

Upcoming Payment Details

This feature fixes an issue where incorrect payment details were displayed on upcoming payments. The corrected UI now accurately shows the scheduled payment amount and date.

SIT-11653 Deployed

Event Series Payment Timeline Management

When importing a payment plan using bulk import for an Event Series with a specific payment timeline, the feature does not accurately reflect the scheduled payments, resulting in incorrect timelines.

SIT-11649 Deployed

Partner-Specific Attribute Export

When exporting customer profiles, this feature ensures that only attributes specifically linked to the partner are included in the export, excluding attributes from other partners. This improves data accuracy and reduces unnecessary attribute duplication.

SIT-10200 Deployed

Hide Table Prices for Seat

When viewing the seat map for a table with seat type booking only, the feature will hide table prices to provide a more accurate representation of available seats. This ensures that users are shown only the seating options and not the table's total cost.

SIT-10841 Deployed

Correct Payment Totals

When paying the first installment of an invoice, the system incorrectly displays a higher total payment amount and value for the actual payment made. This results in an incorrect calculation of remaining payments, showing a negative balance instead of the expected amount.

SIT-11313 Deployed

Verify Payment Card Details

When attempting to complete a payment after verifying the CVV, the transaction fails due to missing required information for the payment method. Users are prompted with an error message indicating which fields are missing and need to be filled in.

SIT-11279 Deployed

View Tickets After Payment

After completing a payment as a BOE Admin, customers can now view their tickets in the "My Account" and "Ticket Manager" sections. This feature ensures that tickets are made available to users after payment is processed successfully.

SIT-11350 Deployed

Revert Payment Method After CVV

When adding a payment option on Marketplace, the page unexpectedly returns to the order summary after CVV confirmation, removing the newly added payment method. This causes an unusable payment experience and is similar to the backend error reported in the original bug.

SIT-11712 Deployed

Show Additional Charges

The feature resolves an issue where invoice details incorrectly display amounts not included in the payment schedule, affecting manual and auto payments. This fix ensures accurate invoicing and payment tracking.

SIT-11413 Deployed

Standardize Payment Amounts Across Channels

This feature ensures that the total amount due for a reservation with an autopay plan is accurately displayed in both Hosted Neighborhoods (HN) and Web Sites (WS), reflecting any discrepancies between payment schedule dates and amounts. This resolves issues where 6-month plans on WS showed fewer payments than expected, while BOE displayed more accurate information under Customer Profile.

SIT-11793 Deployed

Secure Card Saving

This feature resolves an issue where users experienced errors while saving cards within the Workstream (WS). It improves the functionality of the Workstream to enable seamless card saving and editing.

SIT-11791 Deployed

Display Payment Method Status

The Finance tab now correctly displays the "No payment method added" message when there is no card associated with an order, rather than incorrectly showing this message even when a card has been added. This change improves the accuracy and user experience of the finance information displayed on the platform.

SIT-9765 Deployed

Total Price Override

As a BOE Admin, you can now override an invoice total price to set a different cost for a customer's payment plan. This feature allows you to update the invoice total input with data populated from the system, ensuring accurate and flexible pricing for customers.

SIT-9802 Deployed

Refund Customer Permission

As a Business Owner (BOE) admin, you can now define who has permission to perform a refund action for a customer, controlling access to this feature through roles and permissions. This update ensures that BOE users with the correct permissions can see and use the Refund button, while preventing unauthorized access when it's disabled.

SIT-11663 Deployed

Override Payment Plan Amounts

The payment plan override feature is currently malfunctioning and displaying an error message when attempting to update the total amount despite entering a valid higher amount. The issue prevents users from successfully overriding the payment plan total, even when there are unpaid invoices remaining.

SIT-11758 Deployed

Save Customer Credit Cards

This feature allows users to save their credit cards securely to their customer profiles, ensuring easy access and management of payment information. It resolves the issue where cards were previously unable to be saved to customer profiles.

SIT-11787 Deployed

Resolve CloudWatch Connectivity Issues

This feature reviews and troubleshoots connectivity issues with Amazon CloudWatch, ensuring reliable monitoring and logging for Vir applications. It aims to resolve errors and improve overall performance of the system.

SIT-11786 Deployed

Grant Access to Databases

This feature grants access to the happsnow development and UAT databases for user "Mario Alberto Gutierrez". This allows authorized personnel to view and manage data in these specific environments.

SIT-11784 Deployed

Review Timeout Fix

The feature resolves a timeout issue on the hn-dev.happsnow.com environment, allowing users to review and complete tasks without experiencing delays. This improvement enhances the overall user experience on the development platform.

SIT-9417 Deployed

Auto Route to Unpaid Invoice

When signing in from a season ticket renewal email, customers are automatically directed to their unpaid invoice. This feature ensures seamless navigation for customers who have guest accounts and need to reset their passwords.

SIT-10678 Deployed

Remove Unwanted Information

This feature removes the "Info Not Requested" section from the invoice form, making it more streamlined and user-friendly for customers. The change aims to simplify the invoicing process by removing unnecessary information.

SIT-11756 Deployed

Access Paid Tickets

When an unpaid invoice is paid off on the Marketplace, users should be able to access their associated event tickets. Currently, clicking on "Access Tickets" after paying off an invoice results in a dead link and inaccessible tickets.

SIT-11661 Deployed

Correct Payment Amounts

The "Payment Summary" feature has been updated to accurately display customer payment amounts, resolving an issue where previously displayed figures were incorrect. This change ensures that customers have a reliable and trustworthy view of their payment history.

SIT-9038 Deployed

User Commission Settings

This feature enables users to set and manage their own commission rates during user creation or editing, with the option to update these rates without triggering additional history entries. The updated API allows for more flexibility in managing user commissions.

SIT-9039 Deployed

Link Sales to Reps

This feature links sales and reservations to the corresponding sales representative, ensuring accurate tracking of commissions and sales performance. It automatically associates sales with the logged-in sales rep on BOE checkout, Event page transactions, and reservation creation.

SIT-9293 Deployed

Sales Rep Commission Tracking

This feature automatically links sales to their corresponding sales representatives for accurate commission calculations, maintaining a history of commission rates to ensure accurate totals. It also ensures that changes to commission rates do not affect previous sales, providing a clear picture of earnings by representative.

SIT-11755 Deployed

Test Environment Deployment Tool

This feature deploys a Lambda function to print test tickets for quality assurance processes. It enables automated printing of test tickets, streamlining the testing process and reducing manual effort.

SIT-11680 Deployed

Refund Property Tickets

When making partial payments in our system, users may encounter an error that prevents the payment from being processed due to an issue with property tickets. This error is resolved when all outstanding payments are fully refunded, allowing users to successfully complete their payment plans.

SIT-11342 Deployed

Hide Payment Charge Message

This feature resolves an issue where customers on paid reservations were still shown a "Payment will be charged" message after completing their booking. The update now removes this message, providing a more streamlined and simplified payment experience.

SIT-11341 Deployed

Update Payment Progress Bar

The feature fixes an issue where the payment progress bar on invoices did not accurately reflect partial payments. Now, when a user makes a partial payment, the progress bar will correctly indicate the remaining balance to be paid.

SIT-11339 Deployed

View First Unpaid Invoice

When you click "View Invoice Details" after paying an invoice or installment, the system should take you directly to the details of the most recent unpaid invoice. Instead, users are currently redirected to the first invoice listed under the Unpaid section.

SIT-11272 Deployed

Correct Payment Ratio Display

The feature fixes an error in the payment count display on paid invoices, ensuring that users see accurate information and avoid confusion when viewing their payment status. The corrected feature displays the correct number of payments completed for fully paid invoices.

SIT-11271 Deployed

Stay in Payment Options

When adding a payment method to an unpaid invoice's payment options, customers will now stay in the same step and can proceed without being sent back to the previous section. This change aims to simplify the payment process for customers.

SIT-11715 Deployed

Adjust Payment Plan Quantity

When uploading a reservation, the number of payments required on the Business Owner's Equipment (BOE) should match the payment plan selected. This ensures accuracy and aligns with the chosen payment schedule.

SIT-11740 Deployed

Refund Reason Validation

When upgrading tickets using Stripe v2 as the payment processor, users may encounter an error that prevents successful processing due to an invalid refund reason. This issue is resolved when switching back to Stripe v1 or configuring alternative payment options.

SIT-11737 Deployed

Error Handling for Payment Plans

When attempting to pay an invoice within the Workspace (WS), users may encounter a 500 error due to a TypeError. This issue occurs when trying to set up a payment plan with one card or slit payment.

SIT-11747 Deployed

Error-Free Game Page Loading

The Cleveland Guardians page has been fixed to load correctly in the browser, resolving multiple error issues that previously appeared in the browser console. This update improves the overall user experience when visiting the team's webpage.

SIT-11116 Deployed

Capture Shopper Info

This feature allows BOE admins to view shopper information (name, email, and phone number) associated with Adyen payment and refund transactions, either from customer data entered during the transaction or from their profile. This updated information is displayed on the Payments screen for enhanced visibility and accuracy.

SIT-9812 Deployed

Add Metadata to Transactions

This feature enhances Adyen payment transactions by including identifying metadata, such as customer information and location details, to provide more context for tracking and analysis. This updated metadata will help BOE Admins better understand and manage their payments.

SIT-11717 Deployed

Customer Payment Metadata

As an Admin, you can now view identifying metadata for customers when they make a payment on the marketplace via Adyen, providing more insight into transactions. This feature enhances transparency and helps with tracking customer activity in the Marketplace.

SIT-8706 Deployed

Split Commission Distribution

This feature allows system integrator (SI) business owners (BOs) to easily distribute commissions across preconfigured accounts and partners, simplifying payment tracking and reporting. The feature provides customizable commission structures for different role types, enabling BOs to manage their partner payments effectively.

SIT-9037 Deployed

Sales Commission Rate Management

This feature allows sales reps to receive accurate commissions based on the transaction they processed, with updated commission rates being applied correctly to ensure fair calculations. The new database schema supports handling changes to commission rates and attributes sales to the correct sales rep.

SIT-8985 Deployed

Update Commission Rates

This feature allows administrators to view and edit sales commissions for BOE users, enabling more control over user management and commission rates. The updated User Creation and Edition forms now include an optional "Sales Commission" field with form validation to ensure accurate commission rate entries.

SIT-9890 Deployed

Invalid Commission Rate Validation

This feature prevents users from being assigned invalid commission rates when they are created or edited, ensuring that all commission rates are valid and accurate. It ensures compliance with standard commission rate formats to prevent errors and inconsistencies.

SIT-11369 Deployed

Accurate Ticket Quantity Display

When reserving General Admission (GA) tickets manually, the system incorrectly displays the selected quantity as 1 instead of the actual number chosen by the user. This issue affects both the Reservation page and the Finance > Payment section.

SIT-11654 Deployed

Partner Order Processing

This feature resolves an issue where comp orders placed through an Adyen partner were not processing correctly. It aims to improve the functionality of comp orders on Adyen partners, ensuring seamless and accurate order fulfillment.

SIT-10042 Deployed

Manage Multiple Payment Plans per

This feature allows users to manage customer profiles and payment plans with role-based permissions, providing a secure and controlled access to sensitive information. It enables administrators to assign specific roles and permissions for different user groups, ensuring data integrity and compliance.

SIT-9705 Deployed

Add Customer Payment Method

This feature integrates Adyen as the new payment processor for season ticket store cards, allowing customers to easily add their payment methods to invoices and track transactions in Adyen. The integration enables customizable transaction receipts and provides a way to drill down to specific transactions for reporting purposes.

SIT-11736 Deployed

Log Configuration Review

This feature allows users to review and configure the payment gateway settings for Adyen API in the UAT environment. It ensures that all necessary details are correctly set up before making a payment through this API.

SIT-11734 Deployed

Invite Team Members to DB

This feature grants access to the happsnow database for two new users, Giampietro and Virginia. This update allows them to view and manage data within the system.

SIT-11735 Deployed

Review Airflow Connection Security

This feature allows users to review and validate the connections between Airflow workflows and the HappSnow database, ensuring accurate data transfer and minimizing errors. It provides a streamlined process for checking and confirming these critical links.

SIT-8917 Deployed

Bulk Season Ticket Import

As a BOE Admin, you can now easily import season tickets from a CSV file using a modal form, which validates user input to ensure accurate data. This feature allows for bulk upload of ticket details, including name, address, email, phone, and payment plan information.

SIT-11619 Deployed

Media Configuration Review

This feature allows users to review and verify the media configuration for Happsnow, ensuring accurate settings are applied. It provides a centralized platform for reviewing and updating media configurations, enhancing overall system reliability.

SIT-11620 Deployed

Resolve Database Credentials Issues

This feature reviews and investigates connectivity issues related to database Leo credentials, helping to resolve problems with secure access to the database. It ensures that users can successfully authenticate and connect to the database without encountering errors or security breaches.

SIT-10940 Deployed

Update Invoice Details

When viewing multiple unpaid invoices, toggling between them should update the current invoice details in view. This feature ensures that the correct information is displayed for each invoice.

SIT-11124 Deployed

Sign Up with Adyen Integration

When a partner creates a guest account for an event series, they are prompted to sign up and receive instructions on how to set their password. However, the current implementation redirects them to log in instead of providing the necessary steps to create a password.

SIT-10677 Deployed

Update Default Payment Plan Category

This feature updates the import process for Event Series Reservations, ensuring that the Payment Plan Category is correctly set to '1' by default instead of an incorrect placeholder number. This change improves data accuracy and consistency during the reservation import process.

SIT-11247 Deployed

Refresh Customer Credits

When switching between customers, account credits are now correctly updated to reflect the new customer's balance. This ensures accurate tracking of credits across multiple accounts.

SIT-11364 Deployed

Validate Payment Success

When attempting to make a valid payment, users may see an error message saying "Invoice not found" despite the payment being successfully processed in the background. This issue has been resolved, ensuring accurate transaction reflections on customer profiles after successful payment completion.

SIT-10163 Deployed

Allow Within Limits Entry

The feature resolves an issue where the system blocked valid transaction entries that were within the customer's account credit and amount due limits. It now allows for legitimate transactions when these conditions are met, improving user experience.

SIT-9332 Deployed

Customizable Reports

As a BOE Admin, I can create and manage custom reports for users, ensuring they have secure access based on their assigned roles. This feature allows me to control who sees which reports, enhancing data security and user experience.

SIT-8911 Deployed

Make Online Payment

As a customer, you can securely make a payment on your invoice online using multiple payment options, including credit card, bank transfer, and split payments. This feature integrates Stripe as the payment processor, allowing for customizable payment amounts and crediting options.

SIT-9176 Deployed

3D View Mapping Exceptions

This feature allows analysts to monitor exceptions in 3D Digital Venue (3DDV) mapping, enabling them to generate reports on missing 3D views from seats and venues. The report provides a list of all venues and sections without 3D view capabilities, helping the team identify areas for improvement across 1100 venues.

SIT-8085 Deployed

Copy Stripe Data to BI2

This feature integrates Stripe payment and transaction data into the BI2 database, allowing users to access this information in a CSV file. It uses the Stripe API to retrieve and export relevant data, such as payment intents, customers, and charges.

SIT-9279 Deployed

Map SIT to 3DDV Venues

This feature allows users to map SIT venues' IDs to 3DDV's venue IDs, enabling easier integration of 3D venue data and reducing potential issues with mapping. By implementing an aliasing solution, the system will match SIT venue IDs to their corresponding 3DDV maps, streamlining the process.

SIT-9347 Deployed

View WS Data in Datadog

This feature allows business stakeholders to easily access and view WebSphere (WS) data directly from the Datadog platform, streamlining monitoring and analysis. By integrating WS data into Datadog, users can gain deeper insights into their application performance and make data-driven decisions more efficiently.

SIT-9009 Deployed

Test Automation Framework

This feature implements a basic WS Sanity Framework for automated testing using Playwright, allowing users to execute individual tests or suites and select environments (QA, UAT, or PROD) through command-line execution. The framework also supports security automation for QA/UAT environments.

SIT-9419 Deployed

Print Event Tickets

This feature allows SI BOE partners to control whether printing is enabled or disabled for specific events on the BOE Event creation and edition form. When printing is disabled, tickets bought for that event cannot be printed from the buyer's UI.

SIT-8407 Deployed

Personalized Event Recommendations

When you've been active in the app within the last 30 days and viewed a performer's page on any device, you'll receive personalized push notifications about upcoming events by that performer in your local area (within 50-100 miles) within the next 48 hours.

SIT-10645 Deployed

Run Penetration Test

This feature allows users to conduct a penetration test on NFL systems, identifying vulnerabilities and strengthening security measures. The test will be coordinated with John and Mike regarding system selection and payment.

SIT-8700 Deployed

Manage Role Permissions

This feature provides a centralized list of Roles and Permissions provided by RB, allowing users to easily view and assign permissions to each role. The spreadsheet includes a detailed breakdown of the permissions required for each role, enabling efficient management of access levels within the system.

SIT-9245 Deployed

Load Venue and Event Data

This feature allows users to manually map 3D Data Visualization (3DDV) IDs to venues and events in the system, ensuring accurate data handling and verification of MLS venue and event IDs in the SIT database.

SIT-10242 Deployed

Customer ID Payment Endpoint

This feature introduces a new Adyen payment endpoint that allows customers to pass their customer ID instead of user ID, simplifying integration with the Box Office UI application. This change enables seamless payment processing for users of both applications.

SIT-9997 Deployed

Export Customer Attributes

As a BOE Admin, this feature allows you to export a comprehensive customer list that includes both header information and attribute data from all columns. This enables easy management and tracking of customer details in a structured format.

SIT-10018 Deployed

Process Payment with Adyen

This feature enables the processing of Event Series or Event ticket purchases through Adyen, allowing BOE admins to complete payments securely. When using Adyen as the payment processor for these events, the system automatically makes an API call to process the transaction and displays the transaction details in Adyen's Customer Area.

SIT-10827 Deployed

Payment Processor Switch

This feature allows administrators to easily switch between two payment processors, Adyen and Stripe, without requiring technical intervention. By adding a feature flag, admins can quickly enable or disable either processor, ensuring seamless payment processing for users.

SIT-9868 Deployed

Pay with Adyen

When you receive your initial season ticket renewal invoice, you can securely pay the amount due using Adyen, ensuring that the correct card is processed and tied to your invoice. This streamlined process simplifies the payment experience, making it easier for customers to renew their season tickets.

SIT-9690 Deployed

Make Payment for Customer

This feature allows Business Owners to define who can make payments on behalf of their customers, granting them control over permission levels and ensuring that users with the correct access can successfully process payments. The feature also enables administrators to manage payment options and restrict or enable this functionality for different user roles.

SIT-9996 Deployed

Customer Profile Hub

As a BOE Admin, this feature allows you to view consistent customer details and payment summaries across different tabs in the system, making it easier to manage customer information. The updated layout provides clear visibility of key information, including active invoices, payment buttons, and list codes, on all screens.

SIT-9562 Deployed

Payment Summary Overview

As a BOE admin, you can view a summary of a customer's payment amounts, including total outstanding balance, total paid, and total due. This feature provides an overview of the customer's invoice history to help with financial management.

SIT-9768 Deployed

View Customer Payment Details

As a BOE Admin, you can now view detailed information about a customer's payment plan, including invoice comments, creation date, and payment method. This feature allows you to access key details about each payment plan in the Finance tab of a customer's profile.

SIT-11171 Deployed

Block Tickets from Marketplace

As a Box Office admin, you can now control whether tickets for an event series are visible and accessible in the customer Marketplace through a "Block Tickets from Marketplace" toggle. This feature allows you to restrict access to certain tickets when necessary, ensuring that customers cannot pay off their invoices and view ticket details in the HappsNow Ticket Manager iframe.

SIT-9569 Deployed

Refund Transaction Amount

As a BOE Admin, you can now refund money paid against an active transaction to the customer. The Refund option is disabled if no payment method is defined for the customer, and it allows selecting either account credit or the original payment method used on the transaction.

SIT-9494 Deployed

Set up Email Notifications

This feature enables the system to send transactional emails and notifications in response to specific actions on the consignment tool's frontend or database events, ensuring that customer support can track and troubleshoot email failures. It also sets up Amazon SES as the backend email provider for delivering these notifications.

SIT-9042 Deployed

Allow Venue Seating Toggle

This feature enhances the BOE Roles & Permissions system by setting default toggle values to false and adding confirmation modal checks for role creation. It also introduces a toggle option to allow or restrict venue seating chart building, addressing past abuse of the feature.

SIT-11621 Deployed

Show Payment Dates in Series

This feature allows users to view and edit payment dates for existing series. When creating or editing a series with payment dates, the updated dates will now be displayed correctly after saving the changes.

SIT-10560 Deployed

Compliant Status Update

Customers who haven't made a payment yet or missed their first due date will now be correctly marked as "compliant" in our system. This change ensures that customers who have not yet had the opportunity to make a payment are accurately reflected as compliant, rather than being incorrectly labeled as non-compliant.

SIT-10591 Deployed

Add Payment Method via Deep

The feature allows customers to access their account profile and add a payment method using their existing email via a deep link, streamlining the payment process and building trust with users. This enables Red Bulls to collect payments efficiently, reducing chaos and increasing scrutiny, while freeing up time to focus on other areas.

SIT-11172 Deployed

Update Payment Summary

The payment summary on the customer profile page was not accurately reflecting payment information. This feature resolves this issue to provide an accurate and up-to-date view of a customer's payment history.

SIT-11349 Deployed

Display Payment Method Info

The feature fixes an issue where customers with stored payment methods were seeing an incorrect "No payment methods available" error message on the Finance tab. The update now displays the correct information for customers with saved payment options.

SIT-11259 Deployed

Remove Payment Method

The "Remove" button for payment methods was missing from the Customer Profile page in BOE, preventing users from removing payment methods and making it difficult to reproduce issues. This bug has been resolved, allowing users to access and manage their payment methods correctly.

SIT-9255 Deployed

Create Cross-Account Bucket Permissions

This feature allows users to set up cross-account file transfer permissions with AWS S3 buckets, enabling secure and authorized data sharing between accounts. It provides Airflow users with the necessary IAM policies and setup instructions to configure bucket permissions for seamless collaboration.

SIT-9377 Deployed

Correct Quantity Display

The "Any Quantity" button on the ticket selection screen for select events appears misaligned and may cause user interaction issues. This feature aims to correct the button's placement and ensure proper functionality.

SIT-9378 Deployed

Remove Alternate Images from Filters

This feature fixes an issue where alternate images (3D Deep View) are not removed from the page when filters are applied to skip certain price ranges. Now, when you apply a filter to exclude a specific section with an alternate image, it will be properly hidden on the page.

SIT-9373 Deployed

Load Non-3DDV Maps Separately

This feature fixes an issue where maps from different types of events would continue to load when navigating between them. It now loads the correct map type for each event, improving navigation performance and reducing unnecessary data loading.

SIT-9253 Deployed

Review Data Reporting Setup

This feature reviews the 3DDV Mixpanel tracking implementation to ensure it meets current data and reporting requirements. It aims to identify necessary adjustments to optimize tracking accuracy and data quality.

SIT-9374 Deployed

Ticket Group Quantity Display

This feature improves the 3DDV event's ticket group detail page by ensuring that the quantity value cutoff point is displayed consistently across both web and mobile platforms. The issue was resolved to prevent the quantity value from being cut off on mobile devices.

SIT-9272 Deployed

Retrieve 3DDV IDs

This feature allows users to retrieve missing 3DDV IDs from a database and insert their values into the QA Database. It enables the retrieval of previously unknown or missing 3DDV IDs, enhancing data completeness for quality assurance purposes.

SIT-9360 Deployed

Align Orders by Category Data

This feature aligns previous day orders by category data with the daily P&L report to ensure accurate secondary sales numbers are reflected in both reports. This ensures consistency and accuracy between two important business reports.

SIT-8724 Deployed

Email Campaign Analytics

This feature rebuilds box office metrics to secondary conversion metrics, providing insights into email performance, including open rates and conversions, for both the entire email database and the newly acquired HN Acquisition group. The goal is to track the effectiveness of emails sent in January 2024 using the new acquisition data.

SIT-8842 Deployed

Assign Access to Users

This feature grants access to specific users for various AWS resources, including CloudWatch and database services, allowing them to manage and monitor these tools effectively. The feature enables secure collaboration between team members and stakeholders.

SIT-9369 Deployed

Browser Session Persistence

When using the 3D Dynamic View (3DDV) feature in a browser, clicking the back button after selecting a section and then navigating forward does not load the ticket group page. This issue is not present when using secondary events without 3DDV.

SIT-8729 Deployed

View Ticket Group Filter

The updated conversion tracking board in Mixpanel now displays ticket group information instead of individual performer, category, and event views, providing a more streamlined and organized visual representation. This change enhances the overall user experience by simplifying the data display.

SIT-8728 Deployed

Understand Country-Specific Secondary Orders

This feature provides an overview of secondary orders by country, including average transaction amounts and ticket numbers per transaction. It helps users understand the global performance and market trends of their business model.

SIT-11188 Deployed

Add New Payment Method

This feature allows users to add new payment methods, enabling more flexibility and convenience when making transactions. The issue has been resolved, allowing the "Add New Payment Method" functionality to successfully open for use.

SIT-11678 Deployed

Review Integration Deployment History

This feature allows users to review and validate the successful deployment of Lambda functions on Integration Accounts. It provides an additional layer of security and control over these deployments, ensuring that sensitive data is properly secured.

SIT-9178 Deployed

Ticket Group Map Review

This feature allows stakeholders to monitor ticket groups for 3DDV venues that are not mapped to a section on the interactive map, helping identify inventory issues and review mapping errors. A new report, "Ticket Group Map", has been created to facilitate this monitoring and analysis.

SIT-9181 Deployed

Login for New Users

When creating a new user for an existing partner, the system will now correctly display their roles and permissions, resolving the fatal error exception that previously occurred upon login. This fix ensures users can access relevant information and perform tasks as expected.

SIT-11189 Deployed

Remove Payment Method from Customer

When trying to remove a payment method from a customer's profile, the system now displays an error message with instructions on how to retry the request on a connected account if the payment method exists elsewhere. This change aims to provide more informative and helpful error messages for users.

SIT-9416 Deployed

Unified Booking System

This feature allows users to merge ticket orders with reservations data into a single table, providing a more comprehensive view of customer interactions. This integration enables easier management and analysis of ticket order history alongside reservation information.

SIT-9418 Deployed

Event Sales Breakdowns

one showing all-time sales broken down by event type and ticket type, and another displaying daily sales totals for race and camping tickets separately. The report also excludes certain events from the analysis, such as NHRA Nationals, which are only included in the "race tickets" category.

SIT-9177 Deployed

Missing 3D View Seats Report

This feature allows stakeholders to monitor venues and sections where the 3D view from seat is missing for 3DDV map providers. A new report will be created to display venues with missing 3D view data, sorted by venue ID and section name.

SIT-9173 Deployed

Ticket Group View Availability Report

This feature allows users to generate a custom Mixpanel report that tracks the availability of 3D Dual Display Vehicles (3DDV) across different ticket group views. The report provides insights into when and where 3DDVs are available for viewing on these groups.

SIT-9070 Deployed

Push Files to GCP Bucket

This feature enables Airflow to push files into a temporary Google Cloud Storage bucket for testing purposes, allowing for efficient evaluation of the integration before deploying it to an official bucket.

SIT-11190 Deployed

Corrected Reservation Subtotal Calculation

This feature corrects the calculation of the sub-total for reservations on the invoice page, ensuring that it accurately reflects the total cost of reserved tickets. The corrected sub-total now displays the actual amount due, rather than showing the total amount as previously incorrect.

SIT-9399 Deployed

Return to Ticket Group List

The 3DDV mobile app now allows users to easily return to the Ticket Group List from the VFS page, regardless of screen size. This improvement resolves the issue with the back button being off-screen and inaccessible on smaller screens.

SIT-9395 Deployed

Sync Events with Orders

This feature resolves an issue where synced orders were missing event information in the Business Intelligence Database (BI DB), ensuring that all relevant data is now properly synchronized and available for reporting.

SIT-9396 Deployed

Client Reference ID Sync

This feature adds a client reference ID field to sync Stripe transactions with BigQuery, allowing for more accurate tracking of customer interactions. It also includes additional optional fields from the Stripe checkout session to enhance data synchronization.

SIT-11676 Deployed

Review Primary Customer Permissions

This feature resolves an issue where a primary customer's attempt to grant DynamoDB permissions to another user results in a review requirement. The fix ensures that primary customers can grant permissions without being prompted for a review.

SIT-9290 Deployed

Double Digit Tax Display

This feature ensures that tax decimals are always displayed with two decimal points, making it easier for users to identify and reproduce issues related to incorrect tax display. This change improves the overall accuracy and reliability of tax calculations in our system.

SIT-9163 Deployed

Remove Existing Roles

This feature ensures that the "Admin" and "User" roles in BOE can be removed, allowing for more flexible role management. Only the default "Super Admin" and "Event Manager" roles remain non-removable.

SIT-9333 Deployed

Enable Zoho Jobs on Server

This feature enables automatic job scheduling for Zoho reports on our Digital Ocean server, ensuring that reports run continuously without manual intervention.

SIT-8887 Deployed

Increase Max Ticket Order Limit

This feature allows customers to purchase up to 100 BOE tickets in a single order, increasing the current maximum limit of 25 tickets. This change aligns with the internal back-end limit and provides more flexibility for users during checkout.

SIT-8882 Deployed

Stripe API Key Validation

apiKey should be a string. You specified: null." error due to a missing or invalid API key. The fix ensures that the API key is properly set and validated before attempting to make a payment.

SIT-11225 Deployed

Payment Summary Display

The Payment Summary feature on the Customer Profile page in BOE is currently broken and fails to load, resulting in an empty section with loading placeholders instead of displaying key financial data.

SIT-8999 Deployed

Chargeback Rate Analysis

This feature generates a monthly/quarterly chargeback report for Stripe, providing insights into chargeback rates and trends over time, helping to identify potential issues with suspicious activity on the site. The report is designed to be shared with Stripe and can be visualized in Tableau.

SIT-11233 Deployed

Auto Pay Confirmation Button

When updating an auto-pay status on a payment plan grid in BOE, the "Confirm" button in the auto-pay confirmation dialog is unresponsive and fails to perform any action upon clicking.

SIT-9111 Deployed

Fast Dashboard Navigation

This feature improves the performance of navigating to key dashboard pages by optimizing API call permissions, reducing loading times for users. The updated roles and permission system now loads faster, providing a better user experience.

SIT-9108 Deployed

Partner Account Creation

When creating a new Partner in BOE Dev, users encounter a 500 Internal Server Error. This issue prevents the successful creation of new Partners and is currently under investigation.

SIT-9081 Deployed

Payment Confirmation Notification

This feature enables customers to receive automated email confirmations of successful invoice payments, including the invoice number, payment amount, and payment method. The confirmation email also includes a link to download a receipt for easy record-keeping.

SIT-9202 Deployed

MLS Venue Event Mapping

This feature enables the display of 3D DevOps (3DDV) maps for Major League Soccer (MLS) events held at official MLS venues. When an MLS event is supported by a 3DDV map, it will be used; otherwise, a fallback to Seatics maps will occur.

SIT-8966 Deployed

NFL Partnership Data Insights

This feature retrieves and displays key statistics about NFL ticket sales for the 2023-2024 and 2024-2025 seasons, including total tickets sold, game-specific data, and monthly sales trends. The goal is to provide a concise summary of NFL partnership data for a meeting with the National Football League (NFL).

SIT-9079 Deployed

Pay Invoice with Reservation

This feature allows customers to pay their outstanding invoices through the existing reservation payment process, automatically updating the invoice status to "paid" and reflecting the payment in the customer's transaction history. The update also ensures that payments are processed instantly.

SIT-11206 Deployed

Production PenTest Results

The new PenTest feature allows users to run security tests on their marketplace environments in production, providing detailed results reports. This enables organizations to identify and address potential vulnerabilities before they can be exploited by attackers.

SIT-11205 Deployed

PenTest Result Report

The PenTest feature allows users to run vulnerability assessments and receive detailed result reports within the QA Marketplace environment. This enables organizations to identify and address security weaknesses in their systems more efficiently.

SIT-8981 Deployed

Whole Number Price Display

The feature ensures that on the Ticket Group detail page for secondary events, the total ticket price is displayed as a whole number without decimals. This provides a clear and accurate representation of the overall cost.

SIT-8978 Deployed

Box Office Data Dictionary

The BOE Data Dictionary feature provides a centralized repository for defining and managing key terms and metrics used in Box Office Enterprise Tableau reports, ensuring consistency and accuracy across the platform. This dictionary serves as a single source of truth for terminology and metric definitions, making it easier to navigate and understand complex data.

SIT-9091 Deployed

Filter By Basic Events

The updated event summary report now only displays Box Office Basic events, excluding synced Box Office Event data, to help customer service teams efficiently moderate new events. This change improves the accuracy of moderation and reduces unnecessary information in the report.

SIT-11216 Deployed

Process Auth

When using Auth.NET as the payment processor for BOE purchases, transactions may fail to process. This issue is currently logged in our system with an error message indicating it's related to the "League of NH Craftsmen" partner.

SIT-9086 Deployed

PSL Revenue Recap

This feature generates a profit summary report for the NFL and College Football Playoff (CFB) Powerball Sales, combining reservation sales data with offline fulfillment information to provide total revenue and profit insights. The report provides an overview of completed PSL markets, helping users track performance and make informed decisions.

SIT-9327 Deployed

Reorder Top Picks List

This feature updates the order of top picks in the music and entertainment categories to provide a more organized and user-friendly experience. The changes prioritize popular genres and events, making it easier for users to find their favorite content.

SIT-8976 Deployed

Data Dictionary Viewer

The feature provides a data dictionary for NFL API data, offering definitions and explanations for the available data to help users better understand and utilize the information. This improves the overall user experience by reducing confusion and increasing the accuracy of data interpretation.

SIT-9019 Deployed

Transaction Confirmation Email

Upon successful payment, customers receive an automatic digital receipt and confirmation email with key transaction details, including itemized purchases, payment method, and a unique transaction ID. This feature helps build trust by providing immediate proof of purchase and reducing support inquiries.

SIT-8867 Deployed

Include Venue Location Data

The HappsNow BI Data Sync feature has been updated to include new location-related columns from the events table in the Business Intelligence (BI) database. This enhancement ensures that venue information is accurately synced and reflected in the BI database.

SIT-8922 Deployed

Default Roles for New Partners

When adding a new partner to BOE, their account will automatically be assigned default roles and permissions, including Admin, Super Admin, User, and Event Manager. This ensures that new partners have access to necessary features and functionality from the start.

SIT-8928 Deployed

Season Ticket Renewal Email Notification

When an individual season ticket invoice is submitted, customers will receive a personalized email with instructions on how to renew their tickets, mirroring the existing Season Ticket Renewal Email template. This ensures a seamless and customer-friendly experience throughout the renewal process.

SIT-9150 Deployed

View Paid Invoices

As a customer, you can view detailed information about your paid invoices by clicking on the 'Paid Tab', including order/invoice number, event details, seat information, and seating layout for reserved tickets. For General Admission tickets, this section will display the ticket's section with a note indicating it's a General Admission ticket.

SIT-8906 Deployed

Validate Agency Sales History

This feature validates data from fan IQ campaigns to ensure accuracy in tracking agency revenue. It confirms whether sales reported by agencies were actually reflected on FanIQ's platform during the previous week.

SIT-9114 Deployed

Box Office Access Improvement

The Box Office page for events is experiencing an error when accessed, resulting in a 500 internal server error and a spinning loading indicator. This issue prevents users from accessing the box office functionality as intended.

SIT-9240 Deployed

Search Term Mapping Tool

This feature analyzes and maps frequently used search terms and abbreviations across different teams and performers to improve search results. It helps users quickly find relevant information by identifying commonly used keywords and their corresponding search results.

SIT-9120 Deployed

Filter Out Unrelated Operations

The feature fixes an issue where certain operations were incorrectly displayed on the Group Edit page. It ensures that only relevant operations are shown to users when editing groups.

SIT-9121 Deployed

Edit Event Page Redirect Fix

When editing an event, users are being redirected unexpectedly to the Box Office Tools page instead of staying on the event edit page. This feature aims to resolve this issue and ensure a smoother user experience when making changes to events.

SIT-9122 Deployed

Game Venue Mapping

This feature ensures that the inventory and mapping of Red Bull New York and Gotham FC teams are accurately displayed on our site for all games played at Sports Illustrated Stadium. This update is part of an upcoming marketing push starting February 17th.

SIT-8898 Deployed

College Basketball Pricing Model

This feature creates pricing models for college basketball's Power Six Conference (PSL) markets, mirroring the methodology used for college football. The goal is to refine and improve these models during development.

SIT-9237 Deployed

Import Venue Data Manually

This feature allows users to manually input data related to the map IDs of 30 specific venues in Major League Soccer (MLS) into a designated table.

SIT-8899 Deployed

Update KPI Data Dictionary

This feature updates the KPI data dictionary document to reflect the current KPIs used in the ninety scorecard, ensuring alignment and accuracy. The updated document is then shared with the leadership team for review and approval.

SIT-8848 Deployed

Next

This feature builds the initial scaffolding solution for TicFlip's frontend using Next.js, ensuring compatibility with the latest Node.js version and AWS SAM support. The solution is formatted according to industry standards, including ESLint, Prettier, and TypeScript.

SIT-9123 Deployed

Test Automation Framework

This feature implements a basic WS Sanity Framework for test automation using Playwright, allowing users to execute individual tests or suites of tests across different environments (QA, UAT, or PROD) with customizable settings.

SIT-9124 Deployed

Automate Test Documentation

This feature provides a clear instructions section within the repository's README file, guiding users on how to set up and run tests for the project.

SIT-11140 Deployed

Reconcile Stripe Transactions

When processing transactions through Stripe on our webstore, some successful transactions are not matched with corresponding carts or orders in our database. This issue occurred during a recent outage and recovery period on June 17th, 2025.

SIT-8862 Deployed

Extended Reservation Period

This feature extends the maximum reservation duration for Business Owner Events (BOE) from 30 days to 90 days, allowing partners more flexibility in planning and managing their events.

SIT-9131 Deployed

Sales Rep Revenue Breakdown

This feature adds a new section to the Box Office Earnings (BOE) report, providing an easy-to-read summary of the total service fee revenue generated by each sales representative. This allows users to quickly view and compare the performance of individual reps in one place.

SIT-9132 Deployed

Create Role from Deletion Error

This feature allows users to create new roles without encountering an error when attempting to use a name that has already been deleted. The updated UI now prevents duplicate role names and provides a more user-friendly experience for creating new roles.

SIT-8916 Deployed

Import Event Series Data

As a BOE Admin, you can easily import data into the Event Series Box Office by clicking on an "Import" button located alongside the existing "Export" button. This feature simplifies the process of adding new events or updating existing ones in bulk.

SIT-8857 Deployed

Unmapped High Performer Events

This feature allows users to pull and view events that are not currently being broadcasted but have high popularity scores, providing similar data as the event mapping report with added performer popularity information.

SIT-9127 Deployed

Improved Section Matching

This feature enhances section matching by incorporating aliasing parameters to improve accuracy. It also displays a placeholder image when there's a match between the TG List and section IDs from the 3D view map, even without live sports events.

SIT-9248 Deployed

Precise Price Adjustment

The new filter feature includes a price slider that allows users to adjust the price range with greater precision, preventing it from "jumping" between values. This improvement enhances the overall filtering experience by providing more control over price ranges.

SIT-8958 Deployed

Print Control Options

This feature updates the database schema to support the "Enable printing" functionality, allowing users to control printing options within the application. The update enables the creation of new fields and changes to existing tables in the database to accommodate this feature.

SIT-8959 Deployed

Print Event Toggle

This feature updates the Event creation and edit form in BOE to include an "Enable Printing" toggle, which allows users to turn off printing for specific events by default. The toggle is enabled by default and displays a description indicating that it should be turned off to disable printing.

SIT-8957 Deployed

Printable Events

This feature updates the Events API to include an "Enable printing" parameter, allowing users to toggle this setting on the Event Create/Edit form. This change enables more control over event printing functionality.

SIT-9041 Deployed

Upload and Display MLS Maps

This feature allows users to upload and view sports-specific maps, such as those used in Major League Soccer (MLS), directly within the application.

SIT-9043 Deployed

Review and Update Prod Environments

This feature allows users to review and update production environment variables across all pipelines in the system, ensuring consistency and accuracy. It helps identify and correct any outdated or incorrect references to legacy production environments.

SIT-9047 Deployed

Enhanced Mobile App Screenshots

This feature updates mobile app screenshots for iPad devices, creating visually appealing and informative images that showcase the app's core concept and functionality. The updated screenshots aim to help users better understand the app's value and usability on an iPad.

SIT-9048 Deployed

Compare API Documentation

This feature validates that the Sellers API's Swagger documentation matches the implemented functionality, identifying what features are included, different from the original plan, and missing altogether. It ensures the current implementation aligns with the documented API capabilities.

SIT-11368 Deployed

Properly Format Pricing Data

The feature improves the formatting of pricing components in the Reservation Export CSV file, ensuring that numerical values are displayed correctly without HTML-like structures, enhancing readability and usability. This change addresses an issue affecting reportability of reservation data.

SIT-8752 Deployed

User Notification Settings

This feature creates two new database tables to manage notifications, allowing users to customize their notification preferences and track sent notifications. The "user_notification_options" table stores user settings, while the "user_notification_sent" table tracks which notifications have been successfully delivered to each user.

SIT-10647 Deployed

PenTest Report Generation

The new feature allows users to perform a pen test in the UAT marketplace environment, generating a detailed report on the results. This enables users to identify potential vulnerabilities and weaknesses in the system before it's deployed to production.

SIT-11367 Deployed

Deployable Meeting Notes

This feature allows users to review and discuss meeting notes using bullet points, streamlining the collaboration process for deployment planning of TicFlip in the production environment. It enables teams to efficiently plan and prepare for deployments by capturing key discussion points and decisions.

SIT-8782 Deployed

Auto Login on App Exit

When you close the mobile app by swiping to "kill" it, the feature ensures that you remain logged in and continue receiving push notifications.

SIT-8783 Deployed

Push Notification Analytics

This feature enables the tracking of key performance indicators (KPIs) and monitoring metrics for push notifications, allowing users to measure the effectiveness of their campaigns and make data-driven decisions. The feature will document and support the necessary data to optimize notification types, user engagement, and conversion rates.

SIT-8778 Deployed

Fetch Stripe Session Data

This feature allows our application to retrieve and fetch checkout session data directly from the Stripe API, streamlining integration with payment processing. This enables seamless access to essential information about completed transactions, improving overall user experience.

SIT-8777 Deployed

Fetch Stripe Transaction History

This feature allows users to retrieve balance transactions data directly from the Stripe platform, streamlining access to this critical financial information. By integrating with Stripe, users can now easily fetch and manage their balance transactions in one place.

SIT-8786 Deployed

Adjust Mobile App Layout

The "Fix Margins" feature improves the mobile app's layout by reducing excessive white space at the bottom of the screen on Android devices. This update enhances the overall user experience and makes the app more visually appealing.

SIT-8762 Deployed

Map MLB Data Requirements

This feature maps the Sports Information Technology (SIT) data to align with Major League Baseball's (MLB) data requirements, identifying gaps and potential workarounds to ensure compliance. The goal is to review MLB-provided documents for fan data and schema requirements, ensuring SIT data meets the necessary standards.

SIT-8765 Deployed

Update Sales Scorecard Metrics

This feature updates the 90 Scorecard to accurately reflect primary sales metrics for Group 3, including gross ticket sales, order count, average order value, and net revenue. The updated scorecard will provide a comprehensive view of sales performance across SIT MID, Partner MID, and other relevant metrics.

SIT-8773 Deployed

Event Reservation List

The updated feature allows users to export only the reservation data for a specific BOE Event in Box Office Reservations, rather than exporting all partner reservations. This change improves the accuracy and efficiency of exporting data for individual events.

SIT-8776 Deployed

Pipeline Builder

This feature allows users to create custom notification pipelines, enabling them to automate and personalize notifications sent through the Notification Service. Users can now design and configure their own notification workflows with ease.

SIT-8836 Deployed

Location Cache Check

This feature improves the Mixpanel Sync by checking cached location coordinates to ensure accurate and timely data retrieval, reducing delays in notification sending. This enhancement aims to enhance the overall performance of the location sync process.

SIT-8804 Deployed

Add Datadog to AWS Environments

This feature enables Datadog monitoring for multiple AWS environments, allowing users to track and analyze performance metrics across various accounts. It integrates Datadog with the existing Happsnow Integration Sandbox, providing a unified view of application performance.

SIT-8805 Deployed

Manage Roles and Permissions

This feature introduces a database schema to manage and store BOE Roles and Permissions, enabling the organization of permissions for different roles in a centralized and accessible manner. The new schema allows for easy assignment and tracking of permissions across various roles.

SIT-8802 Deployed

Make S3 Site Index Available

This feature ensures that Google can crawl and index pages on our site by making the site's sitemap file available in Amazon S3. The new feature adds the S3 bucket containing daily updated XML files as the root directory for indexing purposes.

SIT-8816 Deployed

Verify AWS Storage Connection

This feature tests the connection to a Google Cloud Storage (GCP) bucket and verifies file transfer capabilities. It confirms access to the MLB team's GCP storage bucket by transferring a test file with dummy data.

SIT-8807 Deployed

Add Sales Rep to Partner

This feature adds a new field called "Sales Rep" to the Business Operations Executive (BOE) report, allowing users to view and filter sales representatives associated with each partner. The Sales Rep field is linked to the Partner table, enabling more detailed insights into partner relationships.

SIT-9999 Deployed

Seating Details Display

As a Board of Education (BOE) admin, this feature allows you to view complete seating information for each student in the payment plan, including section, row, and seat numbers. This information is now displayed consistently within the Payment Plan column in the Customer Profiles page.

SIT-10581 Deployed

Save Payment to Adyen

This feature resolves the issue where users encounter a 500 error when saving a payment through Adyen. It now successfully processes payments without encountering this error.

SIT-10753 Deployed

Primary Webhook Deployment Pipeline

This feature creates a new deployment pipeline for primary webhooks, allowing users to easily manage and deploy their webhook configurations across different stages (qa, uat, prod). The pipeline is designed for simple serverless v3 deployments.

SIT-10752 Deployed

Deploy Primary Payment Gateway API

This feature creates a deployment pipeline for the primary payment gateway API, allowing for seamless transitions between QA, UAT, and production environments. The pipeline uses a simple serverless v3 deployment method, streamlining the process of deploying and managing the API.

SIT-9712 Deployed

Store Adyen Payment Tokens

This feature adds an Adyen recurring payment token field to the user database, allowing for secure storage of payment methods. The new "adyen_pm_tokens" column enables the storage of multiple payment tokens in JSON format.

SIT-10689 Deployed

Replace Adyen API Key

This feature replaces the Adyen sandbox API key with the corresponding production key after deployment to production. This update ensures seamless integration with Adyen's live API.

SIT-9900 Deployed

Add Adyen Payment Method

As a customer, you can now easily add an Adyen payment method in your account, allowing for seamless and secure payment processing. This feature enables customers to create new payment methods directly from their My Account dashboard.

SIT-10398 Deployed

Failed Event Validation

When adding a payment method to Adyen, failed webhook events are incorrectly logged as "Failed" with an error message indicating the required string "[accepted]" is not present in the result. This issue prevents users from accurately assessing the success of their payment attempts.

SIT-10396 Deployed

Discover Card Support

The feature resolves an issue where Discover credit cards are incorrectly marked as unsupported for payment methods added through the Marketplace, allowing users to successfully add these cards. This fix ensures that Discover card types are recognized and accepted by Adyen.

SIT-11078 Deployed

Create Auto Pay Invoices

When creating a reservation with Auto Pay enabled, this feature automatically generates and sends invoices to customers, ensuring seamless payment processing. This eliminates the need for manual payments before invoice creation, streamlining the booking process for both admins and customers.

SIT-8084 Deployed

Dynamo DB Sync

This feature synchronizes data from HopsNow's DynamoDB database to the Business Intelligence 2 (BI2) database, ensuring that all tables are up-to-date and in their new schema. The sync process also captures any changes made to the data since the last sync.

SIT-7437 Pending QA Deployment

Query Event IDs

This feature allows third-party automators to query event IDs by sending a request to the "v1/events/search" endpoint, which returns relevant event information including the event ID. The endpoint accepts parameters such as event name, venue, date, latitude, and longitude to filter search results.

SIT-9974 Deployed

Saved Adyen Payment Method

When renewing a season ticket through our platform, customers can save their Adyen payment method to automatically be applied to future scheduled payments. This ensures seamless recurring payments without needing to re-enter payment information each time.

SIT-9591 Deployed

Process Scheduled Payments

This feature optimizes auto payments for season tickets by adding an Amazon SQS service to process scheduled payments more efficiently. When a payment is triggered, it sends a message to the SQS queue, which is then processed by a Lambda function to complete the recurring payment.

SIT-9909 Deployed

Search by Financial Criteria

The updated feature enhances the finance tab in customer profiles by improving the search functionality, allowing users to effectively filter and narrow down the list of customers based on their financial information.

SIT-11706 Deployed

Mark as Complete

This feature allows users to view their scheduled meetings and appointments for the current day. It provides a convenient overview of upcoming commitments, helping users stay organized and on track.

SIT-11705 Deployed

Review Code Artifacts

This feature allows users to review and examine code artifacts reported by the Alefe tool, providing a more detailed understanding of issues found in their code. It enables users to investigate and resolve problems more efficiently.

SIT-11677 Deployed

BOE Telemetry Monitoring

This feature enables the monitoring of key performance indicators (KPIs) and alerts for the Ballistic Ordnance Experimentation (BOE), providing real-time insights to support safe and efficient operations. It also allows for customizable alarm settings to notify users of potential issues or anomalies.

SIT-10636 Deployed

F&B Breakdown at Ticket Level

This feature provides clear visibility of food and beverage costs, fees, and taxes at the individual ticket level for events and event series. It also allows these charges to be tracked in reports, ensuring all costs are accounted for in the final ticket price.

SIT-9998 Deployed

Auto Pay Status Toggle

As an administrator, you can now easily view and update the auto-pay status of payment plans in the grid, with a clear visual indicator to show when auto-pay is enabled or disabled. A confirmation dialog will prompt for approval before making any changes to the auto-pay status.

SIT-11274 Deployed

Single Order Confirmation Email

This feature allows customers to receive only one confirmation order email when making their initial payment on an unpaid invoice for an event series. It also enables the option to toggle off duplicate order confirmations through the Stripe admin dashboard.

SIT-9898 Deployed

Upload Event Content

When accessing Super Ticket content for a synced event, users may encounter issues with component loading. This feature resolves the problem by enabling users to successfully upload content.

SIT-10093 Deployed

Show Account Credit Options

As a Partner Admin, you can view account credit as a payment method on customer profiles, allowing you to see the current balance and manage it accordingly. This feature displays "Account Credit" as a payment option alongside other methods, even if the balance is zero.

SIT-9570 Deployed

Apply Account Credit

applying account credit or moving money from another transaction.

SIT-10999 Deployed

Correct Cart Quantity

When creating a Multi-Cart Box Office order as a COMP, the first event added to the cart receives an incorrect duplicate ticket quantity, leading to errors in quantity adjustments and ticket allotments. This issue is not seen on single box office comp orders.

SIT-8851 Deployed

Reverse Engineer API

The new feature allows developers to reverse-engineer and adapt the existing BO 2.0 Users Management API to create a similar API for TicFlip's users management system. This enables a more efficient and consistent user management solution across both platforms.

SIT-11640 Deployed

Create User Account for RO

This feature allows authorized users to create and manage Tipflip accounts specifically for the production webstore, granting them read-only access to the RO. This enables secure and controlled user management for the webstore's inventory and order tracking.

SIT-11639 Deployed

Share Test Results with Friends

This feature allows security testers to generate pentesting reports for friends and family, providing an additional layer of protection for their personal networks. The reports are generated from QA UAT and Prod environments, ensuring the test results are accurate and reliable.

SIT-10879 Deployed

Update Reservation Compliance Values

The Event Series feature now correctly updates the "Due Today" and percentage compliant values when uploading reservations. This ensures accurate tracking of event compliance.

SIT-10692 Deployed

Compliance Check on Reservations

The Compliant column in the Reservations grid now accurately reflects whether a reservation's scheduled payments are up-to-date, displaying "Yes" for compliant reservations and "No" for non-compliant ones. This change ensures that all rows in the grid have a populated value based on payment status.

SIT-8852 Deployed

HN Access App Builder

The HN Access App has been rebuilt from scratch to provide a new iOS app experience. This feature replaces the existing Android app with a native iOS solution.

SIT-11612 Deployed

Upgrade Purchase Modal

The BOE Upgrade Purchase feature has been updated to open the upgrade purchase modal directly when clicking on the "Upgrade" button, instead of displaying a white box. This change improves the user experience by providing a more intuitive and streamlined process for upgrading products.

SIT-11614 Deployed

Invoice Access Flow

When creating an invoice in the WS section, customers should be able to access the invoice payment flow after selecting their invoice group. However, currently, this results in a 404 error.

SIT-11201 Deployed

Make Finance Payments Work

The "Make a Payment" button has been fixed to function correctly under the Finance tab, allowing users to easily make payments. This update resolves an issue previously preventing users from making payments through this feature.

SIT-11144 Deployed

Bulk Reservation Import Processing

This feature enables Autopay to process bulk imports of reservations in batches, using Amazon SQS to manage the workflow and trigger a Lambda function that creates invoices and invoice payments. This helps improve performance and reduce potential disruptions when multiple reservations are imported simultaneously.

SIT-11366 Deployed

Store Credit Card

When adding a credit card to your profile, you may encounter an error preventing the payment method from being successfully stored. This issue has been resolved and should now allow users to add their credit cards without encountering this problem.

SIT-11103 Deployed

Address Matching for Payment Methods

When adding a new payment method through My Profile, customers are prompted to select their card address from a list of matching addresses. If an address match is not found or the customer chooses to enter fields manually, all relevant address fields will be displayed.

SIT-11104 Deployed

Set Primary Payment Method

As a customer, you can now set your Adyen payment method as the primary payment method in your profile, ensuring that it's automatically used for future autopay transactions. This feature simplifies the process of managing multiple payment methods and reduces errors associated with incorrect default payments.

SIT-11122 Deployed

Event Series Invoices

This feature resolves an issue where invoices for events in the Frazier Event Series are not visible in the Robert Frazee account. It ensures that customers can view and manage their invoices correctly within their account.

SIT-11106 Deployed

Customer Payment Method Tracking

This feature allows BI Intelligence Employees to create reports that display RBNY customers who have stored their payment method in the customer profile. The report will show customer details, including first name, last name, email, and whether a card is stored, along with the date it was stored (if applicable).

SIT-11076 Deployed

Immediate Payment Processing for Renewals

This feature allows customers to pay their invoices immediately when they opt into the season ticket renewal plan, bypassing any initial payment due dates. This ensures that customers can make timely payments without impacting future installment dates.

SIT-11336 Deployed

Add Finance Tab to Profile

The Finance tab has been restored to the Customer Profile section, allowing users to access financial information and manage customer accounts more easily. This update improves the overall user experience by providing a centralized location for managing customer finances.

SIT-10205 Deployed

Split Reservation Costs

The feature allows customers to view all tickets associated with a reservation on the Customer Profiles Tickets screen, enabling accurate calculation of "Bought" and "Paid" columns. This ensures that users can easily see the total cost for each ticket in their cart, including fees and taxes.

SIT-10804 Deployed

Live Fraud Offset Parameter

This feature allows the "fraudOffset" value to be set as an environment variable, enabling its use in production without causing issues with localhost and repeated calls from QA URLs. This change ensures seamless API calls for live environments.

SIT-10176 Deployed

Resolve Branch Conflicts

This feature resolves overall conflicts and issues that arose from recent changes in the code, ensuring stability and functionality in transactions and customer profiles across both backend and frontend systems. The fix allows for smoother testing and QA processes.

SIT-10014 Deployed

Account Credit Setup

This feature sets up account credits, allowing users to define and manage credit values for accounts, enabling seamless integration with the Business Operations Engine (BOE). The setup includes a new migration to add an "Account Credit" field, making it accessible in BOE.

SIT-9899 Deployed

Add Payment Method

As a customer, you can easily add a payment method when paying an invoice, allowing you to securely store your billing information for future payments. This feature simplifies the payment process by providing a straightforward way to configure and save your payment details.

SIT-9983 Deployed

Manage Customer Payments with Adyen

As a BOE admin, you can now manage customer payment methods using Adyen, allowing for seamless integration with the platform. This feature enables easy addition and saving of new payment methods through Adyen's API.

SIT-11043 Deployed

Sync Models and Databases

This feature synchronizes Prisma models with MySQL databases to ensure data consistency and enable seamless migration creation. It also identifies and creates missing indexes in the database to improve query performance.

SIT-11218 Deployed

TikTok Pixel Removal Audit

This feature conducts a thorough audit of the company's source code and webstore to confirm that all remnants of the TikTok pixel have been removed. The goal is to verify compliance with the lawsuit requirements and provide evidence that the pixel has been fully eliminated from our ecosystem.

SIT-10334 Deployed

Bulk Data Import Fix

The bulk upload feature now correctly handles uploads of valid data, resolving issues where it previously failed to process even with complete and accurate input. This improvement ensures that users can successfully import data into the system without encountering errors.

SIT-10934 Deployed

Manage Multiple AWS Credentials

This feature allows developers to access AWS services using multiple sets of credentials, including their main account, integration account, and Happsnow account, for seamless collaboration and project management. The feature also enables administrators to easily manage and track the list of approved developers with AWS access.

SIT-10858 Deployed

Centralized Commit Log

This feature allows users to view a centralized dashboard that logs commit activity from each repository's Bitbucket Pipeline, providing visibility into all pipeline commits in one location. Each log entry includes the repository name and timestamp, with the ability for future expansion to include additional attributes such as author and branch.

SIT-10763 Deployed

Deploy Primary API

This feature creates a deployment pipeline for the primary user API, allowing for secure and automated deployments to QA, UAT, and production environments. The pipeline uses environment-specific secrets and follows a simple serverless deployment process.

SIT-10762 Deployed

Deployment Pipeline Setup

This feature enables the creation of a deployment pipeline for the primary-partner-api environment, allowing for secure and automated releases. It also sets up stages for QA, UAT, and production environments with simple serverless v3 deployments.

SIT-10585 Deployed

Venue Map Migration Tool

This feature migrates the production venue map for New York Yankees Ballpark to our User Acceptance Testing (UAT) environment. This update allows us to test and refine the venue layout in our UAT space before deploying it to production.

SIT-10340 Deployed

Connection Block Alarm

This feature sets up alerts for spikes in performance on both BOE MySQL and BOE Redis, allowing users to quickly identify potential connection issues or failures. When these services experience sudden increases in activity, an alarm will be triggered, providing early warning of potential problems.

SIT-9848 Deployed

Create Demo Environment

This feature creates a demo environment called "demos" that mirrors the current UAT marketplace setup, allowing for testing and crossover features without impacting the main environment. The demo environment is password protected and shares the same infrastructure as the UAT environment.

SIT-9784 Deployed

Set Up Domain Pointing

This feature enables domain pointing for Sol De Muerte's ticketing site on the Premiere platform, allowing it to be accessible at soldemuerte.sitickets.com. The process involves setting up two CNAME records with our webhost to point to the new site and install AWS SSL encryption.

SIT-10716 Deployed

Auto Pay Status Sync

This feature resolves an issue where the "Auto Pay" value was not being displayed correctly on a customer's profile after uploading reservations, even when it had been enabled during bulk import. The fix ensures that the Auto Pay status is accurately reflected in the customer profile.

SIT-10797 Deployed

Update External Order Field

This feature updates the "Add Tickets" flow to use the term "External Order ID" instead of "External PO", and stores the input value under the new label "Ext". The change aims to improve clarity and consistency in inventory management processes.

SIT-10612 Deployed

Bulk Import Addresses

When importing customers in bulk, their associated addresses will now be automatically added to their customer profiles. This simplifies the process of managing customer information and reduces manual data entry.

SIT-10686 Deployed

Show Payment Method on Invoices

This feature ensures that payment methods are accurately displayed on the top-level paid invoice, aligning with the information shown in Invoice Detail and print view. When creating a new reservation with a "pay in full" schedule, users can pay their invoice and verify that the correct payment method is populated.

SIT-10769 Deployed

Square Reader Authentication Update

The Happnsnow Access App is now unable to connect with Square card readers due to changes in Square's authentication requirements. The feature update will modify the app to use new Square credentials and OAuth tokens for secure connections.

SIT-9691 Deployed

View Finance Tab Access

As a Business Owner (BOE), you can now control who can view the Finance tab on the Customer Detail Page by defining a new permission called "Finance Read". This feature ensures that BOE users can see or hide the finance tab based on their assigned permissions.

SIT-9793 Deployed

Manage Customer Payments

As a Business Owner (BOE) admin, you can now define who has permission to manage payment options for a customer, granting them control over adding, editing, and removing payment methods. This feature ensures that authorized users can access and interact with payment options securely.

SIT-11219 Deployed

Update Event Series During Sales

When creating or updating an Event Series with active sales, users cannot make changes to the series. This restriction prevents accidental updates that could impact ongoing sales events.

SIT-11211 Deployed

Update Event Level Summary

The Event Level Summary feature in the Business Operations Engine (BOE) is currently broken, preventing users from updating this critical information. This issue will be resolved to allow for accurate and up-to-date event level summaries.

SIT-11198 Deployed

Ticket Hold Validation

When attempting to pay for BOE Event tickets using credit card with the Comp option, the checkout process fails due to an unknown error. The specific issue is related to the token not holding the correct number of places or ticket types.

SIT-9193 Deployed

Toggle All to Same State

This feature improves the behavior of toggle buttons in BOE Roles & Permissions, ensuring that all toggles are initially turned off by default and remain consistent when toggled on or off. When "Toggle All" is clicked, all toggles will now have the same state, regardless of their previous setting.

SIT-9194 Deployed

Save Changes Before Leaving

When working on the Roles & Permissions panel, this feature adds a confirmation modal that appears when you click out of the panel or switch to another role, ensuring you save any pending changes before leaving. The modal prompts you to confirm whether you want to discard unsaved changes.

SIT-9236 Deployed

Delete User Roles Upon Deletion

When a user account is deleted, this feature ensures that their associated user_roles record is also removed to prevent errors with Permissions queries. This prevents inconsistencies in role assignments and maintains the integrity of the system's permissions functionality.

SIT-8931 Deployed

Show Price in Tooltip

This feature displays the product price in the tooltip, providing users with an accurate and transparent pricing information.

SIT-8992 Deployed

TG Details Modal

This feature allows users to view detailed information about a specific Task Group (TG) by loading its corresponding modal window. The modal provides an overview of the TG's attributes and related data in a clear and organized format.

SIT-8990 Deployed

Left Menu Builder

The new left menu feature provides users with easy access to key functions and tools, allowing them to navigate the application more efficiently. This enhancement enhances overall user experience by simplifying navigation and reducing clutter on the main interface.

SIT-8991 Deployed

Map Menu Filter

When you select a location on the map, the menu will automatically filter to show only relevant options. This helps users quickly find what they need without having to scroll through unnecessary items.

SIT-8933 Deployed

Ticket List View

The new 3D Data Visualization (3DDV) ticket list UI allows users to view and interact with tickets in a more intuitive and visually engaging way. This feature enhances the overall user experience by providing a more immersive and informative way to manage and track tickets.

SIT-9282 Deployed

Manage Partner Demos

This feature allows users to request access to the Business Operations Environment (BOE) demo environment for partnership purposes. It enables partners to test and demonstrate our solutions in a controlled, pre-configured environment.

SIT-9328 Deployed

Site Cleanup Tool

This feature performs a thorough review and cleanup of the website's content to ensure accuracy and consistency. It helps maintain a well-organized online presence by removing outdated or unnecessary information.

SIT-10113 Deployed

Release Upcoming Season Schedules

The NFL Schedule Release 2025 feature provides users with the latest and most up-to-date schedule for the upcoming season. This feature ensures that fans have access to accurate and timely information about their favorite teams' schedules.

SIT-8710 Deployed

API Gateway Management

The feature creates an API facade to separate and organize the System Integration (SI) and Business Operations Engine (BOE) APIs into distinct layers for improved maintainability and scalability. This allows for easier management of customer-specific APIs and potential future splits or modifications to the database.

SIT-10403 Deployed

Searchable Customers After Save

When manually entering customer information and saving it, the customer should be successfully created and searchable in the system. However, this functionality is currently broken, causing customers to be unable to find their saved entries.

SIT-10232 Deployed

Table Seat Reservation Lockout

When trying to book a table that is already reserved, users should not be able to select individual seats. Instead, an error message will be displayed to prevent further selection attempts.

SIT-10885 Deployed

Enable Payment Button After Setup

The feature resolves an issue where the pay button becomes disabled on Quality Assurance (QA) Workspaces after adding a payment method for a monthly payment plan. This issue is resolved in User Acceptance Testing (UAT) environments but causes problems in QA environments.

SIT-11117 Deployed

Integrate Payment Processing for PenTests

This feature allows users to coordinate the payment for PenTest tools with John, streamlining the process of managing test expenses. It simplifies the financial management aspect of PenTest operations, enabling smoother workflow and reduced administrative tasks.

SIT-10914 Deployed

Display Seat Numbers

This feature adds seat numbers to ticket listings and other areas in the ticket purchase flow for NFL events, providing customers with accurate and complete information about their tickets. This enhancement aligns with the NFL's requirement to display seat numbers in all relevant purchase flows.

SIT-11108 Deployed

Error Handling for Duplicate Orders

When a customer encounters an error during purchase, the system may inadvertently create duplicate orders. This feature aims to prevent such errors from occurring in the future by identifying and addressing technical issues that could lead to duplicate order creation.

SIT-10646 Deployed

Schedule Security Test

This feature allows users to schedule and manage penetration testing for the NFL system, ensuring that critical security tests are run at optimal times. It provides a centralized platform for finding suitable days and times to minimize disruptions to production services.

SIT-11200 Deployed

Update Partner IP Address

Update Happsnow records with Grag's new IP address: 82.86.160.248 to reflect his latest change. This update was triggered by an issue reported in Slack.

SIT-9954 Deployed

Onboard New User

This feature allows users to create a new account on Bitbucket, set up AWS credentials, link CodeArtifacts, and connect to the TicFlip database for user "Joao". This setup enables Joao to access and manage his project resources securely.

SIT-11032 Deployed

Event Success Overview

This feature creates a customizable dashboard that displays successful events, providing users with an easy-to-understand overview of past concerts and meetings. The dashboard will be accessible through the existing Dashboard/Data Dog interface for SI Concerts meetings.

SIT-9589 Deployed

Auto-Nico Database Connection

Improved database access for the Nico application, ensuring stable and reliable connectivity. This update resolves issues with accessing data from the Nico database.

SIT-6919 Deployed

Sync Order Data

When upgrading an Individual Ticket in BO ENT, this feature ensures that any newly added order data syncs correctly, rather than leaving existing synced order data behind.

SIT-8796 Deployed

Main Navigation Bar

The feature creates an initial design for TicFlip's main navigation bar and dashboard, providing a foundation for future development. This includes mockup designs based on provided context and requirements.

SIT-9907 Deployed

Add Customer to Profile List

When a partner admin purchases an event series with seats, the customer's profile should be added to the Customer Profile list if they're not already a member. If the customer is already listed, their existing profile information will be connected based on email address.

SIT-9354 Deployed

Multiple Event Checkout

As a BOE Admin, you can now initiate the checkout process for multiple events in a single cart, ensuring accurate pricing and event data is displayed during the payment process. This feature allows admins to combine tickets from different events into a single order when processing payments.

SIT-6775 Deployed

Group Consolidation View

This feature allows BO-Ent partners to view their events in a consolidated way on the WS, with group listings displaying exactly like performer listings and generating a new URL each time. This enables searching for groups as "performer" in the webstore.

SIT-9724 Deployed

Payment Plan Options

As an administrator, you can now define a custom payment plan when purchasing a single reservation through the Box Office. This allows for more flexibility and control over ticket pricing, while minimizing disruptions to existing workflows.

SIT-7432 Deployed

Venue Sync for Discover Page

This feature ensures that events created by Business Owners (BOs) with a valid venue slug are correctly displayed on both the Discover Page and Search Bar, providing accurate venue information. When searching for these events, users should receive relevant results based on their location.

SIT-8343 Deployed

Update Active TEVO Events

This feature updates the status of unmapped TEVO events from the "master" event to "Cancelled", ensuring consistency and accuracy in event data. When an active TEVO event is no longer available in the API, it will be removed or tied to a new master event with a cancelled status.

SIT-8912 Deployed

View Unpaid Invoices

As a customer, you can view and manage your unpaid invoices on your account dashboard, with each performer having their own unique landing page for easy access. The system defaults to the Unpaid tab if multiple invoices are outstanding, allowing you to track and pay according to your payment plan.

SIT-9988 Deployed

View Saved Payment Methods

As a BOE admin, you can now view payment methods created by customers in their My Account settings, making it easier to manage customer payments. This feature allows admins to see saved payment methods in the Customer Profile and Transaction history sections of the BOE system.

SIT-9839 Deployed

Automated Dev Pipeline Setup

This feature automates the deployment process for BOE to QA and Dev environments, mirroring the automated pipeline used for SI deployments. It uses AWS Pipelines to run scripts automatically when the QA branch is merged into production.

SIT-8157 Deployed

Trending Event Feed

This feature creates a materialized view of trending events similar to the widget view, allowing users to easily access popular events. It also introduces a new API endpoint that retrieves the closest trending events with the highest popularity score based on user location.

SIT-9189 Deployed

Assign Users to Roles

This feature removes the "Add some now" button from the BOE Roles & Permissions page on the frontend, ensuring that users see a clear message when there are no assigned users for a role. The updated interface will display "There are currently no users assigned to this role." instead of prompting users to add new ones immediately.

SIT-8248 Deployed

Add Tax to Ticket Details

This feature updates the Total Goods (TG) details page to display prices with tax, including decimal points if necessary. When shipping options are selected, the price shown before choosing shipping costs matches the price displayed on the TG view page.

SIT-9411 Deployed

Optimize Initial Load Performance

When viewing an event on mobile, the page may freeze briefly before refreshing, causing issues with video recording. This delay is caused by a potential memory constraint, which affects button performance and can lead to crashes.

SIT-9109 Deployed

Automated Deployment Pipeline

This feature automates the deployment process for Business Operations Engine (BOE) to Development environments, mirroring the automated pipeline used for Service Integration (SI), and runs scripts on the QA branch merge. It enables developers to deploy BOE with a single click, eliminating manual intervention and ensuring consistency across deployments.

SIT-8767 Deployed

Scheduled Notification Service

This feature creates a notification service that proactively sends personalized notifications to users based on their recent activity and upcoming events, ensuring they stay engaged with our platform. The service runs on a schedule to query the database for relevant information and match it with user data to deliver targeted notifications.

SIT-9211 Deployed

Update Email Domain

This feature updates all existing emails from happsnow.com to sitickets.com, replacing references to HappsNow with SI Tickets, ensuring consistency across various types of notifications. The update includes changes to links in email bodies for season ticket renewals, invoice notices, order confirmations, ticket deliveries, and reservation confirmations.

SIT-7433 Deployed

Category Selection Dropdown

This feature adds a category dropdown to the BOE-Ent Interface, allowing users to select from existing categories when creating groups, such as Artist Event Comedy Theater Family. The dropdown will display options for each category and enable users to choose "Other" if needed.

SIT-7888 Deployed

Event Page Server-Side Rendering

one that uses server-side rendering and another that uses client-side rendering, allowing for A/B testing to determine which approach is faster. The goal is to improve ticket loading times and validate the effectiveness of server-side rendering.

SIT-9458 Deployed

Automated Recurring Payments

This feature automatically sets up recurring payments for customers based on their initial invoice, ensuring they are charged according to their chosen payment plan. The system triggers daily payments at noon EST using a serverless cronjob and updates the database with each transaction.

SIT-8227 Deployed

View 3DDV Maps on Events

This feature allows users to view detailed maps of events on the events page, including section overlays with pricing information and highlighted sections when clicked. The map also displays relevant images and filters for easier navigation.

SIT-8228 Deployed

API Retry and Fallback

The Discover Events API has been updated to prevent page loading delays. If the API call fails, it will automatically retry twice before providing fallback event data to customers.

SIT-8817 Deployed

MLB Data Extracts

This feature allows users to create custom flat files that extract MLB data according to specific requirements, enabling timely and organized delivery of this information. The system will generate separate extracts with their own scheduled delivery times, meeting the needs of MLB and internal stakeholders.

SIT-8591 Deployed

Map Overlay Details

This feature replaces the Seatics Map with a 3DDV Map, displaying a 2D map of an NFL game field on event page load. The map highlights sections and overlays information such as section numbers and starting prices, making it easier to navigate and understand the game layout.

SIT-8806 Deployed

Role Assignment Interface

The new "Roles & Permissions" feature allows administrators to easily assign and manage custom roles with specific permissions, enabling granular control over user access. The intuitive interface enables admins to create, edit, or delete roles by selecting from a list of available permissions.

SIT-9552 Deployed

Customer Profile Attributes

As a BOE admin, you can now view and manage attributes associated with customer profiles on the Customer Info tab. This feature allows you to add, edit, and display attribute key-value pairs for each customer, providing an additional layer of information about their profile.

SIT-8567 Deployed

Bulk Import Reservations

As a BOE Admin, you can now bulk import reservations for events into Happnsnow, allowing you to easily manage large numbers of bookings with pre-defined columns. This feature also includes an option to download a templated Excel file for easy setup and validation.

SIT-8812 Deployed

Deploy Sitickets Clusters Across Environments

This feature allows users to track and manage changes made to their Datadog source code, enabling more efficient deployment of sitickets clusters across various environments. It streamlines the process of updating and maintaining these clusters in different settings.

SIT-10687 Deployed

Auto Payment Confirmation Email

This feature fixes an issue where automated payment notification emails were not being sent for initial payments when reservations are imported with auto-pay enabled. The update now sends a confirmation email to customers when their scheduled auto-payment is processed successfully.

SIT-10094 Deployed

Refactor Event References

We're updating code to reference the event data from the JSON array in the event_json instead of the transactions table. This change will ensure consistency and accuracy in our application's handling of events.

SIT-8129 Deployed

Edit Performer Category

The feature allows SI Admins to edit the category associated with a performer, ensuring that changes are correctly applied and saved. This fix resolves the issue where updates were not reflected in the performers grid after saving changes.

SIT-8840 Deployed

3DDV Seat Map Integration

This feature integrates 3DDV's seat maps into the event page, providing a seamless and user-friendly experience for selecting tickets. The map is displayed on load, with availability shown in light blue, making it easy to find available seats.

SIT-8839 Deployed

Assign Default Roles and Permissions

This feature creates default roles and permissions for existing partners and users, mapping them to new roles based on their current user types. It ensures that these users inherit the same permissions as before, using the existing code as a basis for the new role assignments.

SIT-8719 Deployed

Unified Checkout Experience

This feature consolidates the event page, checkout, and my account ticket experience into a single user interface, providing a streamlined experience for customers. The changes aim to improve the overall UX, particularly in the webstore context, while maintaining consistency with rotating barcodes and conditional scenarios.

SIT-9845 Deployed

Deploy Agent Tasks

This feature enables users to deploy the Datadog Agent and configure Datadog Logs for automated monitoring in the UAT environment. It simplifies the process of setting up these essential tools for seamless data collection and analysis.

SIT-9180 Deployed

Section Match Rate Report

This feature allows analysts to track the percentage of ticket groups at 3DDV venues that have been successfully matched to sections in their 2D maps. The report provides insights into the progress of section aliasing for these venues, enabling stakeholders to monitor the effectiveness of 3DDV's mapping efforts.

SIT-9780 Deployed

Bulk Payment Plan Allocation

As a BOE Admin, you can now allocate payment plan options when importing bulk reservations from an Excel file. This feature allows you to specify the frequency of payments (e.g., one-time, bi-annual, quarterly) and automatically schedules corresponding payment amounts.

SIT-9903 Deployed

Upload Customer Reservations

As a BOE Admin, you can upload season ticket reservations for customers and automatically add them to the Customer Profile list, ensuring their information is up-to-date. This feature ensures that new customers are added to the list, while connecting existing members if they have already been added.

SIT-8470 Deployed

Force App Updates Automatically

This feature allows users to automatically update the mobile app to ensure they have the latest version, preventing potential issues with outdated functionality or security patches. The feature will check for updates via an API and prompt users to install the latest version if necessary.

SIT-8249 Deployed

Daily Ticket Price Updates

This feature allows users to access daily snapshots of NFL ticket prices and quantities from various sources, enabling them to track changes in pricing and availability. It achieves this by monitoring new listings activity entries in the NFL database table, providing up-to-date information on available tickets.

SIT-9548 Deployed

Active Ticket Tab

As an administrator, this feature adds a "Tickets" tab on the dashboard with a sub-tab called "Active", displaying a list of ticket groups for current and future events. The list includes action buttons to view additional details or scan tickets for each group.

SIT-9796 Deployed

Support Adyen Payments

This feature allows BOE admins to select Adyen as the active payment processor for partners, enabling them to manage their payment settings in one place. When Adyen is selected, relevant fields are displayed and saved, streamlining partner payment setup and management.

SIT-9543 Deployed

Customer Profile Details

As a BOE admin, you can view customer details on a dedicated profile page, which displays essential information such as name, member since date, and contact details. The page is organized into clear sections for easy access to the most relevant customer data.

SIT-8781 Deployed

Associate Commit Issues with Data

This feature allows users to integrate Data Dog with their Bitbucket repositories, enabling automatic association of issues with commits by adding a custom webhook URL to the repository settings.

SIT-7764 Deployed

NFL Data Integration Endpoints

This feature enables integration with NFL data by creating standardized API endpoints that provide access to key data in a user-friendly format. The endpoints are designed to be RESTful and adhere to industry best practices, allowing seamless data exchange between our application and the NFL's data sources.

SIT-10457 Deployed

Match Season Tickets Properly

This feature updates season tickets with an additional column for ticket_type_id, allowing for proper matching and indexing of season tickets. It also adds the same column to master_ticket_groups to ensure consistency and accurate data retrieval.

SIT-8587 Deployed

Mixpanel Data Sync Service

This feature allows our application to synchronize user data with Mixpanel, a popular analytics tool, by pulling in data through their export API and limiting the number of requests to prevent abuse.

SIT-8918 Deployed

Season Ticket Renewal Email Notification

When a customer's season ticket renewal is complete, they will receive an email with a link to access their unpaid invoices and sign in to the SI WS. The email also includes a distribution option for partners to send the notice from their own domain.

SIT-8830 Deployed

API Endpoint Authentication

This feature creates a repository for Node-based APIs and sets up authentication using JWT tokens to manage user and partner permissions. It also verifies existing API endpoints and ensures they return valid responses.

SIT-9555 Deployed

View Customer Payment Plans

As an admin user, this feature allows you to view payment plans for a selected customer in the Finance tab of their Customer Profile. The list of payment plans is displayed with details such as invoice ID, name, and email, making it easier to manage customer payments.

SIT-8854 Deployed

Test Environment Builder

This feature allows partners to easily interact with and test a fully functional Business Operations Environment (BOE), including setting up infrastructure, creating connections between accounts, and spinning off Lambdas for testing. The feature also enables the creation of a Terraform script that can be used to build a full BOE environment.

SIT-8853 Deployed

Add Club World Cup Events

The feature is currently not pulling any Tournament Network (TN) events for the Club World Cup. The team will need to add specific TN event IDs to the catalog to include these events in future pulls.

SIT-10036 Deployed

Connected Company Accounts

This feature enables all TicFlip companies to create customer accounts on Stripe, automatically connecting existing companies with a new account via the Stripe Connect API. When a new company is onboarded, it will also receive an automatically created connected account through the same process.

SIT-9118 Deployed

Show Hidden Sections

The mobile app now displays labels for additional sections that were previously hidden, including those with section numbers 70 and above, making it easier for users to navigate the content. This change addresses the discrepancy between the iOS Mobile App and Desktop view of the 3DDV feature.

SIT-10694 Deployed

Show Convenience and Processing Fees

the ticket price and convenience fee. When "Absorbed Fees" is turned off, these fees are displayed separately from the service fee.

SIT-8696 Deployed

CI/CD Pipeline Demo

This feature allows users to create a proof-of-concept (PoC) demonstration of our CI/CD solution, showcasing how automated builds, testing, and deployment work with Jenkins or GitHub Actions. The PoC provides a quick and easy way to visualize the pipeline execution.

SIT-10131 Archived

Include All Sports Data

This feature expands the daily Inventory snapshot to include all sports beyond just NFL, adding events and secondary market inventory from various venues and sites. This enhancement aims to provide a more comprehensive view of inventory across different sports and markets.

SIT-8910 Deployed

Enable Datadog APM

This feature enables the Advanced Performance Monitoring (APM) feature from Datadog for Sitickets backend project by adding necessary source code changes to the Dockerfile.

SIT-9602 Deployed

Configure SES Log Forwarding

This feature sets up Datadog to receive and forward logs from Amazon SES (email service), allowing users to monitor email-related events in one place. It integrates with CloudWatch to collect log data from SES.

SIT-10399 Deployed

NFL Inventory Validation

This feature refactors the live-tickets API to ensure that NFL inventory data is accurately validated for "Logitix" events, resulting in more reliable data being mapped to the VictoryLive payload and endpoint. The updated API will now return only verified barcode tickets from Ticketmaster (TEVO).

SIT-9390 Deployed

Alternate VFS Display

When viewing Event Packages & More, clicking on a Ticket Group (TG) that doesn't have a mapped VFS should display the alternate image instead of the section's VFS. This ensures correct display of alternate images in all scenarios.

SIT-9358 Deployed

View Cart Transaction History

As a Business Operations Executive (BOE), you can now view all transactions made using the multiple cart feature in one place, with detailed information on each event and seat included. This update provides a clear overview of the total amount spent across all events in a single transaction.

SIT-9356 Deployed

Single Order Email Notification

As a customer, you will receive a single email with all the details of your purchase, including multiple tickets from different events and dates. This email will follow the same template as before, but now include additional information about each ticket.

SIT-8410 Deployed

P&L Revenue Calculation

This feature rebuilds primary P&L reporting to accurately reflect comp tickets from the Board of Education, resolving performance issues caused by Braintree datasources. It optimizes calculations and data retrieval using database queries instead of Tableau, improving data accuracy and efficiency.

SIT-10397 Deployed

VictoryLive Sync and Mapping

This feature updates the existing logistics sync to use the VictoryLive endpoint, allowing for secure decryption and mapping of incoming data to the correct output format. It also ensures seamless integration with previous Logitics endpoints and validates requests.

SIT-10290 Deployed

Secure Customer Email Fields

This feature ensures that customers' email addresses are read-only on their profile pages, preventing accidental changes or updates to this sensitive information.

SIT-9183 Deployed

Sync Job Notifications

This feature allows users to set up alerts when Business Intelligence (BI) sync jobs succeed or fail, providing timely notifications for failures and logging successful runs for reference.

SIT-9276 Deployed

View and Interact with 3D

This feature enhances the event page by allowing users to view and interact with 3D Data Visualization (3DDV) maps, including filtering options and ticket list views. It also integrates these features seamlessly into the existing UI, providing a more comprehensive experience for users.

SIT-10178 Deployed

Group Edit Speedup

This feature improves the performance of accessing group edit pages, reducing the time it takes to load from over 5 seconds to a more responsive time. It aims to resolve this issue for multiple groups, providing a better user experience.

SIT-10029 Deployed

Create Pipelines for APIs

This feature creates deployment pipelines for the TicFlip APIs, including a QA pipeline based on the provided example, to automate testing and deployment processes. Existing APIs without pipelines are also created or updated with environment-related pipelines.

SIT-9438 Deployed

Automated Deployment Pipeline

This feature automates the deployment of the TIC FLIP Management API in a QA environment by creating an AWS infrastructure and setting up a pipeline that deploys the application with any updated source code from our repository.

SIT-8285 Deployed

Remove Quantity Filter on Exit

When clicking away from the Quantity Module on an event page, the 2-ticket quantity filter is automatically removed, allowing all tickets and quantities to display without any filters. This ensures that users can view all available options when exiting the module.

SIT-10593 Deployed

Redirect to Password Reset

When a new URL is entered on the Marketplace FE, the system redirects the user to a password reset page using their BOE member ID. Upon successful password reset, the user is redirected back to their profile page and prompted to add a payment method.

SIT-10592 Deployed

Create Guest Accounts

This feature allows users to create temporary guest accounts and generate static URLs that can be shared with Red Bulls, enabling seamless access to the platform without requiring login credentials. The feature leverages an API to automate account creation and URL generation, streamlining the onboarding process for guests.

SIT-10648 Deployed

Link External Accounts to Customers

This feature allows users to associate an external account ID and sales representative with each customer record created as a Ghost Account. It also updates the relationship between partners and their customers in the partners_customers table, enabling seamless partner-member connections without requiring transactions.

SIT-9833 Deployed

Sync Partner Attribute Changes

This feature ensures that customer profile attributes are synced correctly between the admin dashboard and partner settings, allowing administrators to see updated attributes reflected in the partner settings. The update now reflects changes made to attributes in both the database and the partner settings tab.

SIT-8095 Deployed

Automated Data Synchronization

This feature sets up an automated process to regularly sync data from Stripe with our Business Intelligence database (BI2), ensuring that any changes are reflected in real-time. The system will also automatically recover from any errors or failures during the syncing process.

SIT-9241 Deployed

Push Notification Campaign Insights

This feature enables users to track key performance indicators (KPIs) for their push notification campaigns, providing insights into their campaign's success and effectiveness. It allows users to monitor and analyze the performance of their OneSignal notifications in real-time.

SIT-8310 Deployed

Event Page Filter Options

This feature enhances the event page's filtering capabilities, allowing users to easily filter events by ticket quantity, price, and other criteria. A new "Filters" section is added, featuring dropdown menus for selecting options and a price chart, making it easier for customers to find specific events.

SIT-10193 Deployed

Accurate Fee Calculation

The "Fee Structure" feature now accurately calculates fees for users, ensuring correct charges are applied. This fix resolves the issue where incorrect amounts were being charged to customers.

SIT-8093 Deployed

Data Cleaning and Transformation

This feature transforms and cleans Stripe data to align with the Business Intelligence 2 database schema, ensuring accurate mapping of relevant fields and removal of unnecessary data.

SIT-8849 Deployed

iOS Data Capture Fix

This feature resolves an issue where MixPanel's iOS reporting was not capturing all data correctly, resulting in incomplete analytics for certain navigation paths. The fix ensures that MixPanel now accurately captures data on iOS devices, aligning with the consistent behavior seen on Android and web platforms.

SIT-8099 To Do

Filter Selection Highlighting

The Discover Page feature updates its page filters with a new UI design, allowing users to easily select and apply filters such as Trending, Concerts, Sports, and Theatre. The updated feature ensures that the selected filter is highlighted on click and that listings are filtered to show only events under the chosen category.

SIT-9251 Deployed

National Women's Soccer League Teams

The "All Teams" section is now displayed on the NWSL sub-category page, allowing users to view all performers associated with this category. This enhancement provides a more comprehensive view of teams and players in the National Women's Soccer League.

SIT-10842 Deployed

Replace Adyen API Key

This feature enables the live deployment of Adyen APIs to our UAT environment, allowing us to test and validate our integrations in real-time. The configuration also includes setting up correct API keys and pipelines for primary-webhooks and primary-payment-gateway-api.

SIT-9897 Deployed

Copy Data from UAT

This feature allows users to duplicate existing data from our UAT environment and transfer it to a new Demo environment, enabling a seamless transition for testing and development purposes.

SIT-9885 Deployed

Confirmation Modal Styles Synced

This feature updates the styles of the confirmation modal to align with the provided Figma design, ensuring consistency throughout the BOE Roles & Permissions functionality.

SIT-7856 Deployed

Configure Domain Email Settings

This feature enables PostMark to send and receive emails using the new domain "sitticketsdelivery.com", ensuring proper email authentication and delivery. It also facilitates the transition of email services from "happsnow.com" to "sitticketsdelivery.com".

SIT-8665 Deployed

Automatiq Script Generator

This feature creates a new script based on an existing Automatiq script, allowing users to automate tasks in our ticketing system. The script is designed to work with code repositories provided by AT, enabling seamless integration and automation of processes.

SIT-7025 Deployed

Searchable BO-ENT Groups

When searching for a BO-ENT Group in the web store's search bar, users can click on the group name to view its associated iFrame. This feature mirrors the behavior of synced events, directing users to relevant content within the web store.

SIT-9643 Deployed

Historical Price Consolidation

This feature consolidates historical price component data to provide a more accurate and up-to-date view of product pricing information. It simplifies the management of price changes over time, making it easier for users to access reliable pricing data.

SIT-10459 Deployed

Display Pending Changes Modal

The "Pending Changes" modal has been fixed to display correctly, ensuring users can review and manage changes made to their content. This update improves the overall user experience by providing a clear view of pending updates.

SIT-8653 Deployed

Exclude Order Data

This feature enhances the system's ability to align test orders with Stripe transactions by identifying and excluding specific cart IDs, order IDs, event IDs, users, and emails from standard reporting queries. This improvement ensures accurate data analysis and reporting in the SIT DB.

SIT-8657 Deployed

Mobile App Location Fix

The mobile apps are not correctly detecting user location, while the web application can successfully identify it on the same device.

SIT-8513 Deployed

Update Global Price Markup

This feature allows administrators to update vendor global prices from the Admin Panel, ensuring accurate portrayal of wholesale and retail prices. It also provides a history of price changes for each partner in descending order, with features like audit tracking and cache flushing.

SIT-9461 Deployed

Inventory Snapshot Alerts

This feature adds an alert system that notifies stakeholders when the daily inventory snapshot job fails, ensuring they are informed of any issues and can take corrective action. When the job fails, an alert message is sent to designated stakeholders with details about the failure.

SIT-8713 Deployed

Add Onesignal ID to Mixpanel

This feature adds the OneSignal ID to Mixpanel events, allowing us to track all users, not just logged-in ones, and provide targeted experiences. This enables personalized interactions with both registered and unregistered users who visit our app.

SIT-9680 Deployed

Secondary Conversion Analyzer Report

This feature generates a detailed report that analyzes secondary conversions by channel, providing insights into what products are being purchased, by which channels and user length, and confirms the source of each conversion. The report helps users understand their secondary conversion patterns and make data-driven decisions to optimize their marketing strategies.

SIT-9465 Deployed

Failed Payment Notification

When an auto-payment attempt fails due to a payment failure reason, customers will receive an automated email notification with details about their ticket and card information, as well as steps to resolve the issue. The email will include clear instructions and a prominent call-to-action button to help customers quickly take action.

SIT-6837 Deployed

Duplicate Event Name Handling

This feature resolves an issue where duplicate ticket tiers were being synced in the Box Office Engine (BOE), allowing users to view and manage these duplicates in search results. It ensures that the system prevents saving multiple ticket tiers with the same image, even when creating events from seating charts with identical category names.

SIT-9677 Deployed

Customer Profile Access Control

This feature allows Business Owners (BOE) to control access to the Customer Profile menu, enabling them to view customer profiles and create new ones based on their permission level. The feature provides an additional layer of security and customization for BOE administrators.

SIT-10335 Deployed

Ticket Lock on Upload Failure

When using bulk uploads, the system will now lock tickets in error if the upload fails, preventing accidental changes to the locked state. This ensures data integrity and consistency within the ticketing system.

SIT-9261 Deployed

Secure Network Connectivity Setup

This feature sets up a secure connection to the development SQL database environment, ensuring reliable communication between our systems in AWS and Azure. This enables seamless integration of our AWS API with our internal systems.

SIT-10324 Deployed

Pull Down Events to UAT

This feature allows users to automatically synchronize events from the Production environment of the Business Operations Exchange (BOE) to the UAT (User Acceptance Testing) environment for demo purposes. It also enables users to manually pull down events and sync them with the BOE Table Link, ensuring data consistency between environments.

SIT-10326 Deployed

DB Records Migration Tool

This feature migrates the actual database records from the Production environment to the UAT (Demo) environment, ensuring data consistency and accuracy between the two systems. The migration allows for seamless testing and validation of changes in the UAT environment against the live data from Production.

SIT-8149 Deployed

Refund Status Indicator

Refunded" with green text color, indicating that the payment has been refunded. This change aims to provide clear and concise information about payment status in these email notifications.

SIT-9531 Deployed

Customer Profile List

This feature adds a "Customer Profiles" tab to the left-hand navigation bar, allowing admins to view a list of customer profiles with essential information and search functionality. The list includes columns for internal ID, email, name, company, phone, sales rep, status, total due, and last login, along with buttons for viewing specific customer actions.

SIT-9074 Deployed

Show Seatics Map on No

This feature enhances event matching by displaying the previous Seatics Map when there is no venue ID for an event, and logs inconsistencies in section IDs to improve the match percentage. This data will help refine the algorithm to boost section matching accuracy.

SIT-9549 Deployed

Past Ticket Groups

As an admin user, this feature adds a "Past Tickets" tab to the main page, allowing easy access to a list of past event tickets with actions to view additional details or scans. This enables admins to quickly manage and track historical ticket data.

SIT-9073 Deployed

Retry Token Refresh

When editing an event under the Super Ticket content section, the feature now includes a retry mechanism to handle token creation requests that may fail due to network issues or other errors. This ensures a smoother user experience and prevents the content from spinning indefinitely.

SIT-11065 Deployed

Process Comp Orders

This feature resolves issues with processing complimentary orders for event series and standard events, addressing API errors and "cart is empty" or "invalid cart" messages that previously prevented successful completion. It aims to improve the overall shopping experience for customers attending these types of events.

SIT-8083 Deployed

DB Sync with Schema Updates

This feature synchronizes data from the HN DB to the BI2 DB, including all tables with new schema names (HN_Raw). It also tracks changes made to the original data.

SIT-9460 Deployed

Inventory Snapshot Report

The NFL Partner feature adds daily inventory snapshots to our weekly data sharing, providing additional data points such as total inventory quantity and value based on validated listings via TM or SG APIs. This enhancement supports the NFL's request for more detailed information about team inventory.

SIT-8142 Deployed

Daily Batch Delta Capture

This feature enables the system to automatically capture and process daily changes or updates, allowing for more efficient data management and reduced manual effort. It ensures that the system stays up-to-date with the latest data, reducing errors and improving overall performance.

SIT-9520 Deployed

Daily Query Snapshot

This feature creates a customizable SQL query to generate a daily snapshot of essential data, ensuring accurate and up-to-date information is captured. The query can be easily validated to ensure it meets specific requirements for the file.

SIT-9334 Deployed

Update Login Credentials in Sync

This feature updates user login credentials in Zoho Sync jobs to resolve authentication errors and prevent unauthorized access. It ensures secure connection by handling 401 Unauthorized responses from the Zoho API.

SIT-9914 Deployed

Import Reservations to Customer List

As a Partner Admin, you can upload customer reservations for an event directly into the Customer Profile list, ensuring that customers who have made reservations are automatically added and updated. This feature ensures seamless integration of event reservations with customer profiles, streamlining administrative tasks.

SIT-9107 Deployed

Venue Configuration Override

This feature allows users to configure multiple settings for the same venue by leveraging the venue_id from the master_events_venue table. It enables overriding of existing venue configurations with new data from this table, improving flexibility and accuracy.

SIT-9232 Deployed

Season Ticket Renewal Tracker

As a BOE Admin, you can now view a table of customers who have paid off their season ticket invoices for each event series, with options to view, edit, email, or refund payments. The table also displays payment progress through percentage fields and allows admins to filter by specific attributes.

SIT-9080 Deployed

Invoice Payment Tracking

The modified Customer Transactions API now displays detailed information about invoice payments, including the team involved in processing the payment and its connection to the associated reservation and invoice records. This update allows Box Office representatives to easily track customer payments for invoices.

SIT-11098 Deployed

Sync Pricing Categories

This feature evaluates the feasibility of syncing Boeing Onboard Entertainment (BOE) pricing categories with 3D Destination Visits (3DDV), allowing for correct seat-level pricing logic to be applied at render-time or via sync. The goal is to overlay BOE metadata onto 3DDV maps, enabling more accurate pricing calculations.

SIT-9089 Deployed

Daily Event Status Update

The TicketNetwork - Event Status job has been updated to run daily, checking for event status updates from the past 48 hours. This change ensures that the job runs more frequently and efficiently, reducing the time it takes to reflect changes in event statuses.

SIT-10109 Deployed

Validate Phone Number Format

This feature updates the "Phone number" field to restrict input values to valid formats, ensuring that users can only enter phone numbers with correct digit lengths and no letters. The change aligns with existing requirements for email fields, which are now non-editable due to domain validation issues.

SIT-10110 Deployed

Save Changes Before Leaving

When making changes on the Customer Info screen, users should be prompted with a "Pending Changes" modal to save their updates before navigating away. This ensures they don't lose any unsaved changes and prevents accidental data loss.

SIT-10697 Deployed

Allocate Payment Plans Correctly

The Payment Plan Allocations feature ensures that customers can only see and select available payment plans that match their individual allocations when purchasing tickets. This change fixes an issue where customers could see all available payment plans, rather than just the ones allocated to them.

SIT-8920 Deployed

Comprehensive Permission Guide

This feature creates a comprehensive document outlining the existing permissions within the Business Operations Executive (BOE) roles, ensuring clarity and consistency. The goal is to map out these permissions to inform future updates and ensure alignment with user needs.

SIT-10700 Deployed

Old Order Confirmation Email

This feature sends an old order confirmation email to customers who pay installment invoices, including a link to manage their tickets through Ticket Manager. The feature also ensures that the Web Store's ticket information is synced with Ticket Manager for seamless customer management.

SIT-8936 Deployed

Multi-Branch Filtering

This feature allows users to filter 3DDV maps from different branches, enabling more precise and organized search results. It also enhances the functionality of various filtering options, including Ticket Quantity, Price, and Zones.

SIT-9949 Deployed

Sync Production and Demo Environments

This feature ensures that changes made to the production environment are automatically reflected in the UAT/Demo branch, allowing for seamless merging and testing of new features. This synchronization enables faster iteration and reduces errors between development and testing environments.

SIT-9113 Deployed

Sync Event Status Updates

This feature simplifies the process of updating TN event statuses by removing unnecessary parallel processing and inline execution, reducing API throttling issues. The updated code now efficiently updates event statuses without overloading backend workers with multiple concurrent requests.

SIT-8904 Deployed

View Order Cart Logs

This feature allows users to demonstrate how Customer Service representatives can retrieve and combine customer order and cart logs to provide more detailed information about a customer's purchase history. The demo showcases a workflow that retrieves relevant logs, extracts associated data, and displays the combined results in a single view.

SIT-8908 Deployed

Renewal Login Redirect

When you receive your renewal email, you can click on the provided link to be automatically directed to your invoice page after logging in or registering. This streamlined process allows you to easily complete the renewal process without having to search for it elsewhere.

SIT-8909 Deployed

Team Invoice Gallery

Customers can access their season ticket invoices directly from their SI account 'My Account', with a dedicated 'Invoices' tab. This feature displays thumbnails of the teams they have tickets for, allowing easy navigation to view related invoices.

SIT-10913 Deployed

Split Transactions

This feature resolves an issue where a single payment for a reservation or invoice was incorrectly split into two separate transactions. It now correctly creates only one transaction for a single payment.

SIT-9129 Deployed

Deployable NextJS App

This feature sets up a Next.js frontend deployment process on AWS, allowing users to access resources from both HN (Hub) and WS (Workspace) sources at ticflip.siticket.com with environment-specific variants. The setup includes infrastructure configuration for seamless integration.

SIT-9960 Deployed

Set Up Development Environment

This feature sets up the initial environment for developers to work on new projects, ensuring they have all necessary tools and configurations in place. It streamlines the development process by providing a standardized setup that reduces time spent on configuration and allows developers to focus on building their projects.

SIT-9962 Deployed

Edit Customer Profile

As an administrator, you can now edit customer information, including name, internal ID, external ID, member since date, email, and phone number. The changes will be saved and validated for correct format, ensuring accurate customer data.

SIT-9788 Deployed

Partner Webhook Processor

This feature enables Adyen webhooks to be processed asynchronously by routing incoming messages to a dedicated queue, ensuring prompt responses are sent back to the partners. An endpoint is created to receive and process these webhook callbacks, allowing for seamless integration with Adyen's payment notifications.

SIT-9728 Deployed

Add Customer ID to API

This feature enables the use of a unique customer ID instead of email address when looking up customers through the API, allowing for more precise and efficient data retrieval. This change improves the reliability of customer identification and enhances the overall functionality of the Customer API.

SIT-9781 Deployed

Select Allocated Payment Plan

As a customer, you can now easily select a payment plan option from your allocated choices when making an invoice payment. This feature ensures customers have visibility into their available payment plans and can choose the one that suits them best.

SIT-10745 Deployed

Default Profile Payment Method

When paying an invoice, the default payment method stored in your user profile should be automatically selected. However, this feature currently fails to pick up the saved payment method when processing an invoice payment.

SIT-9763 Deployed

Bulk Notification Toggle

As a BOE Admin, you can now control whether email notifications for bulk renewals are sent to customers, allowing you to customize the frequency of these notifications to suit your needs. This feature provides a toggle to turn off or on email notifications for bulk imports, ensuring that invoices are sent as expected.

SIT-9764 Deployed

Update Customer Payment Plan Dates

As a BOE Admin, you can now edit the due date of an existing invoice payment plan directly from a customer's profile, allowing for customized payment schedules. This feature enables admins to update payment plans on-the-fly, streamlining financial management and reducing administrative tasks.

SIT-10542 Deployed

Tool Selection Service

The feature identifies and evaluates tools or services to perform a penetration test, providing recommendations for hire based on pricing, support, capabilities, and other relevant details. A call will be scheduled with the team to discuss the findings and select a suitable tool/service.

SIT-8772 Deployed

BOE Sync Connectivity

The BOE Sync feature has been identified as having a networking issue in the QA environment, preventing it from connecting successfully. This issue is currently being investigated and resolved to ensure proper functionality of the feature.

SIT-8818 Deployed

File Transfer Jobs Setup

This feature allows users to create automated jobs that transfer extracted files from MLB to a secure Google Cloud Storage (GCP) bucket, following a predetermined schedule. This enables seamless and secure data transfer between MLB and GCP.

SIT-9580 Deployed

Create Prisma Repository

This feature creates a new repository for Prisma and shared libraries, allowing users to manage their database connections, migrations, and schema configurations in a centralized location. It also enables the publishing of these libraries through CodeArtifact.

SIT-9554 Deployed

View Customer Transactions

As an administrator, this feature allows you to view all transactions for a selected customer in the Finance tab of their Customer Profile, including searching and sorting capabilities. The transaction list displays all columns from the transactions table, providing a comprehensive overview of a customer's financial history.

SIT-9564 Deployed

Customer Ticket Dashboard

As a Partner Admin, you can now view detailed information about customer tickets, including current and past ticket groups, with options to view individual details. This feature enhances the Tickets tab by providing a clear overview of active and past tickets for each customer.

SIT-8808 Deployed

Partner Role Display

This feature updates the BOE Users list page to display the specific roles associated with each partner, providing a clearer view of user types and permissions. The updated page will dynamically reflect role assignments on load, making it easier for admin users to manage their partners' users effectively.

SIT-9561 Deployed

Process Customer Payment

As a BOE admin, you can process payments directly from a customer's profile by selecting their default payment method. The feature ensures that multiple active invoices for a partner are clearly labeled and duplicated on the Current Invoices section, making it easy to make a payment.

SIT-10400 Deployed

Delete Payment Method Confirmation

This feature improves the messaging experience when deleting an Adyen payment method in My Account, providing clearer and more accurate information to users. The updated messages will now display the full payment method details instead of just the last four digits.

SIT-10402 Deployed

Database Snapshot Creator

This feature allows users to create snapshots of the QA TicFlip database, enabling them to easily revert back to a previous state in case of issues or errors. This functionality provides an additional layer of data protection and recovery for the database.

SIT-10267 Deployed

Group Event Name Display

This feature improves the display of group and event names on the View Tickets page by showing them in an array format instead of a single line. This change enhances readability and provides a clearer view of ticket details.

SIT-10264 Deployed

Database Permission Management

This feature resolves database permission issues, ensuring smoother access for users with varying levels of permissions in the Ticflip system. It addresses previous errors and provides a more stable user experience.

SIT-10401 Deployed

Elasticache Configuration Tool

This feature provides a meeting opportunity for users to discuss Elasticache configuration and learn how to run the flushdb command. It aims to improve knowledge sharing and support within the team regarding Elasticache management.

SIT-10265 Deployed

Update Seat Selection After Purchase

When adding seats to cart and then returning to the seating chart, the selected seats remain unchanged until an order is made. This can cause confusion for users who adjust their selection while waiting for the update to take effect.

SIT-9598 Deployed

Sync Ticket Orders to BI

This feature resolves an issue where a specific ticket order ID (695755) is present in production data but missing from the Business Intelligence (BI) database, causing it to be out of sync. The fix ensures that this discrepancy is corrected and the BI database reflects the accurate information.

SIT-10263 Deployed

Consistent Seat Map Display

This feature resolves the inconsistent display of double seat maps for events, ensuring that box office seating arrangements are accurately represented across all platforms.

SIT-10271 Deployed

View Refund Voucher Details

This feature resolves an error that occurred when viewing a refund transaction that issued a voucher. It improves the user experience by allowing users to successfully access and view refund transactions with vouchers.

SIT-10272 Deployed

Show Correct Event Map

When upgrading a ticket in a multi-cart scenario, the feature now correctly displays either the seat map or general admission information for each specific event, rather than showing only one. This ensures that users can easily select their preferred seating option for each event.

SIT-10406 Deployed

Remove Erroneous Quote Characters

The feature updates the MLB file to automatically remove erroneous quote characters from text strings, ensuring accurate data ingestion for downstream processes. This fix addresses an issue with double quotes and other commonly used delimiting characters causing problems in MLB's listings file.

SIT-9613 Deployed

Ticket Catch-All API

The Tickets API feature provides an endpoint for discovering and understanding the existing "catch-all" APIs related to tickets, informing the development of a new tickets API. This discovery helps identify key aspects of the current system that will be incorporated into the new API.

SIT-10405 Deployed

Add Venue IDs to Events

This feature allows us to link WNBA event IDs from 3D Data Ventures (3DDVs) to our database, ensuring accurate and up-to-date information about WNBA events.

SIT-10391 Deployed

Manual Event Mapping

This feature documents the process of manually mapping 3DDV event IDs with their corresponding database entries, ensuring accurate data integration. It outlines the steps taken by the team to establish this mapping in the database after receiving 3DDV ID mappings from the 3DDV team.

SIT-10388 Deployed

Onboard New Team Members

Bill Fischer is being set up to manage the PMO role, with access to necessary credentials for his daily tasks, replacing Devi as Head of PMO. This setup ensures a smooth transition and allows Bill to perform his duties effectively.

SIT-10261 Deployed

Multi Cart Checkout Fix

When checking out with multiple items in the box office, users experience an error that doesn't occur when using the single item checkout. This issue is specific to iframe checkouts and has been observed on both Ryan Fighters 2 and Bruno test partners.

SIT-10258 Deployed

Update Order Summary

When changing payment methods in a multi-cart order, the new payment method should update the order summary details accordingly, such as setting the total to $0 for certain payment methods like Comp. This ensures that the order summary reflects the updated payment information.

SIT-10259 Deployed

Split Event Series Display

The Ticket Manager feature now allows users to view and interact with individual sub-events within an event series, providing more detailed control over each component. This enables users to display specific buttons or actions for each sub-event on the ticket manager page.

SIT-10286 Deployed

Event Reservation Success Indicator

This feature resolves the issue of errors that occur when trying to make a reservation for an event. It aims to improve the user experience by resolving the problem of being unable to complete reservations on events.

SIT-10159 Deployed

Switch to VL [TEVO] Checkout

This feature updates the checkout process for orders, switching from Logitix API to Tevo [TEVO], and refactors the fulfillment flow to use the new Tevo endpoint. The change allows for more streamlined order processing without relying on feedback or locks with Logitix after order fulfillment.

SIT-10287 Deployed

Automatic Refund Processing

This feature resolves an error issue that occurred when attempting to initiate a Stripe refund for a payment. It improves the functionality of refunds in our system, ensuring smoother and more reliable processing.

SIT-10285 Deployed

Seat Section Loading

The feature fixes issues with the seat map, allowing users to view section details, release seats, and access the "plus" button for general admission sections. This update improves the overall user experience when managing seating arrangements on our platform.

SIT-10958 Deployed

Code Artifact Credentials Provider

This feature allows users to securely store and access their AWS credentials directly within the code artifacts repository, simplifying the process of managing cloud-based resources. By integrating this functionality, users can easily retrieve and use their AWS credentials without having to manually manage them.

SIT-10957 Deployed

Change Public IP Address

This feature allows administrators to update the public IP address associated with a security group, enabling more flexible and secure configuration options.

SIT-10283 Deployed

Sync Orders with Sitickets

This feature resolves an issue where orders from the Blue marketplace were not syncing with user tickets, ensuring accurate order tracking and resolution in the Marketplace. It ensures that orders are now properly synced across both platforms.

SIT-10164 Deployed

Update Ticket Tier Names

The feature fixes a typo in Annapolis Blues FC ticket names, updating "Full Side" to "Full Tide" for accurate display on orders and tickets. This change ensures consistent branding and correct information is shown to customers.

SIT-9426 Deployed

Stripe Intent Token Generator

This feature allows users to securely obtain a Stripe Intent Token through our Business Operations Engine (BOE) service, enabling seamless integration with external payment gateways. The API will utilize the BOE keys to authenticate and retrieve the token, streamlining payment processing for our customers.

SIT-10289 Deployed

Create Transactional Customer Profile

When a customer completes a transaction, their profile should be automatically created to store their information. However, this feature does not currently create a customer profile after a transaction, resulting in missing customer data.

SIT-9428 Deployed

Seatics Map API Credentials Manager

Consumer Key xqr9bvMTEmx1kuQmVaSN5We4r9Ma and secret i6fsir6arrF6srIHLGcngsZjnHga.

SIT-10291 Deployed

Event Creation Fix

When creating an event on the Sunflower State FC dashboard, users encounter an error that prevents them from successfully submitting their request. The issue occurs when attempting to create an event with specific group and type selections.

SIT-10288 Deployed

Auto-Expire Validation Code

This feature resolves an issue where sign-up validation codes expire immediately in production, causing failures on the Blue environment. It aims to resolve this problem and ensure that sign-up validation codes remain valid for a longer period.

SIT-10412 Deployed

Handle Stripe Checkout Failures

This feature resolves an issue where certain events on Stripe_v2 checkout were failing when using the iframe. It improves the checkout experience by resolving these failures and ensuring smoother transactions for users.

SIT-10152 Deployed

Send Order Confirmation Emails

This feature enables automatic email notifications for new orders and manual email sending, ensuring users receive timely updates and confirmation.

SIT-10153 Deployed

Single Event Ticket Display Fix

This feature ensures that when an order includes tickets for multiple events, all tickets associated with those individual events are accurately displayed on the ticket view page.

SIT-10281 Deployed

Multi Cart Checkout Support

The feature resolves an issue where customers encountering problems during the checkout process when using multiple items in their cart. It improves the functionality of the Stripe payment gateway to ensure successful transactions on Maple Grove's multi-cart checkout page.

SIT-10278 Deployed

Resolve API Gateway Issues

This feature resolves issues with API Gateway RESTful endpoints on AWS, including deployment failures caused by pattern issues, and fixes minor bugs resulting from changes to endpoint URLs. The update addresses compatibility conflicts in the origin branch that were causing problems after new endpoints were added.

SIT-10151 Deployed

Sync Orders with WS

This feature ensures that orders created in the system are properly synchronized with our warehouse system (WS), ensuring accurate inventory tracking and order fulfillment.

SIT-9630 Deployed

Bulk Import Reservations Guidelines

As a BOE Admin, this feature improves the bulk importing process for reservations by providing clearer instructions and guidelines on file size limits and best practices for grouping seats. This helps ensure successful imports and reduces errors.

SIT-9627 Deployed

List Available Templates"

This feature allows users to access and manage email API template endpoints through the template editor UI pages. It provides a way to retrieve and list available templates from AWS SES that start with "ticflip*" in their names.

SIT-10764 Deployed

Deployment Pipeline Setup

This feature creates a standardized deployment pipeline for the primary-role-api service, allowing for easy configuration of environment-specific secrets and automated deployment to QA, UAT, and production environments. The pipeline is designed for simple serverless v3 deployments.

SIT-11003 Deployed

Show Correct Ticket Counts

The Order Confirmation email now accurately displays the correct General Admission ticket count and includes Event images for full payment reservations. Previously, the email showed incorrect GA ticket counts and lacked Event images.

SIT-10023 Deployed

Stripe Connection Setup

This feature resolves an error that occurs when trying to connect Stripe, ensuring seamless payment processing for our users. The fix addresses the issue affecting both development and UAT environments.

SIT-10765 Deployed

Automate Database Deployments

This feature creates an automated deployment pipeline for the primary database, allowing easy updates and releases through a simple serverless v3 deployment process. The pipeline includes tasks such as database migrations, schema generation, and versioning management.

SIT-10309 Deployed

Import Event Details

The new bulk import feature allows users to quickly add multiple events or event series at once, streamlining the process of managing reservations. The feature is now available on both the Events and Event Series tabs in the Reservations section.

SIT-10998 Deployed

Correct Ticket Allocation

The feature resolves an issue where BOE multi-cart COMP orders were generating double the correct number of tickets, resulting in customers receiving more tickets than intended. The fix ensures that the correct number of tickets are allotted to customers for these orders.

SIT-10017 Deployed

Add User to Database Access

This feature grants the user "Kush Modi" write access to the Business Operations Engine (BOE) developer database, enabling them to make changes and updates to the system. This change allows Kush Modi to perform necessary tasks without requiring additional approvals or assistance from other users.

SIT-10181 Deployed

Add Pixel to Group Page

This feature adds a visual indicator (pixel) to the groups page to help users quickly identify and fix failed group imports. The new pixel will provide clear feedback on the status of the import process.

SIT-10760 Deployed

Allow Active Payments

When creating or editing an invoice with an active payment plan, the system will now display an error page to prevent users from proceeding. This change aims to improve user experience by preventing potential issues related to incomplete payments.

SIT-10759 Deployed

Generate AWS Credentials for User

This feature generates an AWS CLI credential for Federico Crespo, allowing him to access AWS services securely. It also updates his IP address in the HappSnow database to ensure accurate security group management.

SIT-11001 Deployed

Accurate Convenience Fee Display

This feature fixes an issue where the convenience fee was incorrectly displayed in the summary of My Invoices. It ensures that the correct information is shown to users when viewing their invoices.

SIT-10179 Deployed

Uniform Button Sizes

On the Box Office page, the "Save to Cart" button has been resized to match the uniform size of other buttons, improving the overall visual consistency. This change makes the user interface more cohesive and easier to navigate.

SIT-11000 Deployed

Cache Invalidation for Cloud Front

This feature allows users to configure their UAT credentials to enable cache invalidation on Amazon Cloud Front, ensuring accurate and up-to-date content delivery. By doing so, users can manage the caching behavior of their cloud-based assets more effectively.

SIT-10758 Deployed

Grant Access to Missing Objects

This feature grants access to all missing TicFlip objects in the database for users from Virginia, allowing them to view and interact with these objects. This update enables more users to access previously restricted data.

SIT-10016 Deployed

Corrected Due Date Display

This feature resolves an issue where the payment due dates on invoices were displayed incorrectly, showing the next due date one day earlier than expected. The fix ensures that the correct payment due dates are now accurately reflected under the Payment Schedule section of the invoice.

SIT-11015 Deployed

Add Payment Method Successfully

When adding a payment method to pay an invoice, users will now be able to proceed without encountering a spinning form. The updated feature allows for seamless payment method addition, resolving the previous issue of frozen forms during this process.

SIT-11014 Deployed

Error Handling for Events

When creating, updating, or copying events/event series within Business Operations Engine (BOE), users will now be able to complete these tasks without encountering a 500 error. This fix resolves an issue that previously prevented users from successfully managing their business operations data.

SIT-10188 Deployed

Pipeline Testing Environment

The "Fix the pipeline for the ticflip-management-api project in the QA environment" feature has been completed, ensuring that the API's testing pipeline is now functional and ready for quality assurance. This update allows for smoother testing and validation of the ticflip-management-api project in our QA environment.

SIT-10032 Deployed

Sports Event Config Generator

This feature generates a comma-separated values (CSV) list of production events for the 3DDV team to configure aliases for MLB and WNBA sports. The CSV list allows the team to easily manage and customize event configurations for these two sports.

SIT-10767 Deployed

Auto-Scheduled Payment Dates

This feature allows users to schedule payment dates for single reservations based on the initial payment due date of an event series. It ensures that payments are made on the same day of the month as the initial payment due date, if possible, and limits payment plans to those that end before the final payment due date of the event series.

SIT-10186 Deployed

Reconfigure Services List

This feature provides Elias with a list of BOE UAT services that need to be re-configured to point to WS Demo. The list will help Elias identify the necessary changes for the demo environment.

SIT-10158 Deployed

Create Empty NFL Events Table

This feature archives the NFL Events table in QA, UAT, and PROD databases, preserving its data for future reference while creating a new, empty version to ensure ongoing functionality.

SIT-10187 Deployed

Rebuild Database From Scratch

The Dev TicFlip Database has been recreated from scratch, allowing for a fresh start with updated data. This update ensures that the database is accurate and reliable for future use.

SIT-10030 Deployed

Error Reporting Tool

This feature resolves an issue with debugging emails sent from the "ticflip-email" component in a local development environment. It improves the functionality of this component to ensure smoother email testing and debugging processes.

SIT-11006 Deployed

Show Seat Details

The Ticket Manager feature now displays seating details such as row, section, and seat number for Seat Chart tickets in both the Order Confirmation email and the Print page. This enhancement provides users with more information about their ticket arrangements.

SIT-11013 Deployed

Event Series View

This feature allows users to view a list of individual events within an event series, in addition to seeing the series itself. It provides a more detailed overview of the events and their relationships.

SIT-10771 Deployed

Update Concert Series Banner

This feature updates the banner URLs on the SI Stadium venue page to ensure accurate links for concert events. The change ensures that event details are correctly displayed and accessible through Ticketmaster.

SIT-10185 Deployed

Assign Database Permissions

This feature grants the necessary permissions to access and test the database for Cesar UAT. This allows authorized users to perform quality assurance tests on the database without any restrictions.

SIT-10768 Deployed

View Payment Schedule Across Event

When switching between event series, the "Show Payment Schedule" link stops working if you select a payment plan other than Pay In Full. This issue prevents users from viewing their payment schedules when changing between different event series with different payment plans.

SIT-10982 Deployed

Preserve Phone Number Format

When adding a new card for a reservation payment, the feature ensures that the phone number entered by the user is displayed correctly on the Payment modal, without losing its last digit. This includes prefixing international numbers with "1" as required.

SIT-10981 Deployed

Accurate Paid Invoice Display

The feature corrects an issue where the total displayed on Paid Invoices, emails, and PDFs was inaccurately showing a higher amount than what was actually paid. Now, the totals match the payment amount, providing a more accurate representation of the user's payment.

SIT-10169 Deployed

Out of Stock Cart Behavior

When adding a product to your cart that's out of stock, you should see an error message indicating availability issues. Currently, no such message is displayed, and the shopping cart animation plays instead, leaving the in-cart quantity unchanged.

SIT-10170 Deployed

Hide Event Date in Cart

The feature ensures that when viewing the shopping cart, users can see detailed information about their tickets, including name, date, type, seats, quantity, and price, but not the event date. This improves the user experience by providing essential ticket details without displaying unnecessary information.

SIT-10171 Deployed

Error on Transaction View

This feature resolves an issue where users encountered errors when attempting to view transactions. It improves the overall user experience by resolving this specific error and allowing users to access transaction information without interruption.

SIT-10985 Deployed

Grant Access to Databases

Alfredo has been granted read-only access to the happsnow and webstore databases for quality assurance (QA) purposes. This allows QA team members to view data without making changes.

SIT-10295 Deployed

Add Secret Manager Access

This feature allows users to create and manage secret credentials for the "giocondo.grotti" service, granting them read-only access to the Secret Manager. This enables secure storage and retrieval of sensitive information for this specific service.

SIT-10296 Deployed

Review Database Permissions

This feature allows users to review permissions for data stored in the TicFlip database and verify ownership of specific tables within that database. It provides an additional layer of security and transparency for managing access to sensitive data.

SIT-10168 Deployed

Shopping Cart Confirmation

When adding tickets to your shopping cart, you now receive a clear confirmation message to let you know they've been successfully added. Previously, there was no visible confirmation after clicking the "Add to Cart" button.

SIT-10980 Deployed

Add Seat Numbers to Tickets

This feature adds seat numbers to various screens in the booking process, including ticket groups, 1-step and 3-step checkout, cart, and more, providing customers with clear information about their seating arrangements.

SIT-10293 Deployed

Show Available Transactions

The feature fixes an issue on the Box Office Transaction page where it was not loading any content. This update resolves the problem to ensure users can view and access relevant information on this page.

SIT-10294 Deployed

Change Source IP Address

This feature allows users to update the source IP address for Happysnow from their local environment to the production environment. This change enables more accurate tracking of user activity and data in the production environment.

SIT-10166 Deployed

Seating Section Loading Fix

The feature fixes an error that prevents the seat map from loading seating sections correctly, including issues with both box office views and iframe displays. This improvement ensures a seamless user experience when viewing seating options.

SIT-10010 Deployed

Role Creation and Management

This feature resolves the error that occurs when trying to create a new role or update an existing one in the Business Operations Engine (BOE), ensuring users can successfully manage roles without interruption.

SIT-10177 Deployed

Date Range Validation

The feature fixes an issue in the date picker component, ensuring users can only select current or future dates, preventing past dates from being entered. This change improves data accuracy and consistency in workflows reliant on future date selections.

SIT-10298 Deployed

Complete Stripe V2 Reservations

This feature resolves an error that prevented users from completing reservations on Stripe V2, allowing them to successfully book events and series again. The issue was isolated to Stripe V2 configurations, which are now compatible with the system.

SIT-10174 Deployed

Change AWS IP Address

This feature allows users to easily update the IP address associated with their AWS account, simplifying management and reducing potential security risks. By making this change, users can ensure their AWS credentials remain secure and up-to-date.

SIT-10007 Deployed

Sign Up Validation Code Expiration

This feature resolves an issue where users were unable to create an account due to their sign-up validation code expiring immediately after entering it on the Home page. The fix ensures that users can now successfully complete the sign-up process without encountering this error.

SIT-10008 Deployed

Fix IFrame Checkout Issues

The feature resolves an issue preventing users from completing the checkout process when using an iframe on the Box Office page. This fix allows users to successfully complete their transactions without encountering errors.

SIT-10175 Deployed

Create Multiple Code Pipelines

one for QA, UAT, and Prod environments. The pipelines are now set up to automate testing and deployment processes in each environment.

SIT-10009 Deployed

Bulk Import Reservations

The Bulk Import feature has been fixed to successfully import reservations without displaying an error message or note, allowing users to efficiently manage bookings. The issue of the feature appearing to process but not actually importing data has been resolved.

SIT-10990 Deployed

Connect to DynamoDB

This feature enables users to establish a secure connection between Amazon Athena and Amazon DynamoDB, allowing for seamless data integration and analysis. By integrating these two services, users can easily retrieve and analyze DynamoDB data using Athena's powerful querying capabilities.

SIT-10299 Deployed

Disconnect Redis Connections

This feature introduces a new method to disconnect from Redis connections, preventing the maximum connection limit from being reached during outages. It updates APIs to use this new method, ensuring stable and reliable operations with Redis and Prisma.

SIT-10173 Deployed

Reset AWS Password Recovery

This feature allows users to reset their passwords and provides step-by-step instructions on how to regain access to their AWS accounts. Users can easily recover their credentials with the new password reset functionality.

SIT-10989 Deployed

Manage Athena Resource Permissions

This feature allows users to assign permissions to create Athena resources, enabling more controlled access and management of these data assets. Users can now be granted specific roles or privileges to create, edit, or delete Athena resources, improving overall security and collaboration within teams.

SIT-10300 Deployed

Customer Profile Loading Fix

When accessing customer profiles, users may experience an error with Cloudfront causing the page to spin indefinitely. Clearing cache or logging out/login back in does not resolve the issue.

SIT-10588 Deployed

Event Series in Customer My

This feature ensures that completed event series orders are displayed correctly in customer "My Account", including the ability to view event details such as title, venue, and date. It also prevents these events from appearing in the customer's ticket list.

SIT-10199 Deployed

Dismissable Test Event Messages

A random toast message appears on the screen, displaying "Test Event will expire in 1 minute", even when there are no items in the cart. This issue causes frustration for users who encounter this unexpected notification while navigating the site.

SIT-10584 Deployed

Map 3DDV Venues to Database

This feature adds 3DDV venue IDs to our database for Major League Baseball events, allowing us to store and manage the venues associated with each event. The feature populates the master_events_venues table with 3DDV ID mappings, enabling accurate tracking of event venues.

SIT-11041 Deployed

Verify Ticket Ownership

This feature resolves an issue where users who purchased tickets through SG-LOGI were unable to complete their purchase due to a failure in the reserveTicket process. It now correctly handles ticket purchases and ensures a smooth checkout experience for users.

SIT-10799 Deployed

Add Fees During Bulk Import

This feature enables fees to be automatically applied to reservations imported in bulk, ensuring that partners' fee settings are respected and accurately reflected in bookings.

SIT-10583 Deployed

Admin Access to DynamoDB

This feature allows users to create DynamoDB access for both UAT and Dev environments, enabling seamless data management and testing for the Bruno Giampietro project. This enables more efficient collaboration and data exchange between teams during different stages of development.

SIT-10063 Deployed

Remove Sales Rep from Profile

This feature allows administrators to remove sales representatives from customer profiles, resolving an issue where previously they were unable to do so. This change enables more accurate and up-to-date information about customers' assigned sales teams.

SIT-10064 Deployed

Display All Partner Users

This feature allows customers to view all users defined for their partner organization as potential sales representatives in their profile list, regardless of role or permissions. This enables users to easily identify and contact relevant sales team members.

SIT-10201 Deployed

Show Table Type Pricing

The feature ensures that the price of table-type seating is accurately displayed, correcting an issue where it was previously listed at $0. This change provides a more accurate representation of pricing for this type of seating in our product.

SIT-10803 Deployed

Add Whitelisted Users

This feature allows administrators to create and manage a list of approved users who can access the application, ensuring that only authorized individuals receive sensitive information. The whitelist feature enables secure access for Harry and Bruno on the happsnow prod environment.

SIT-10202 Deployed

Sync Multiple Events per Order

The Order Sync feature now correctly displays all tickets associated with an order on the Workspace (WS) page, ensuring that users see accurate information about multiple events. This change resolves issues where orders with multiple events were previously shown as single event tickets.

SIT-10059 Deployed

Assign User Permissions

This feature grants Victor Lorenzo access to the ticflip database, allowing him to view and manage data within it. The update enables authorized users to perform specific actions on the database.

SIT-10802 Deployed

Grant Database Access

This feature enables users to access Dynamodb data directly from the application, improving data retrieval and manipulation capabilities. It provides a seamless integration between the application and Amazon DynamoDB, streamlining data operations.

SIT-10801 Deployed

Assign Primary Ticket Access Role

This feature grants the Galileo user access to assume the "primaryTicketsGetAccess" DynamoDB role on the HappSnow account. This allows Galileo users to manage tickets and access related data in the DynamoDB database.

SIT-10065 Deployed

Map 3DDV Venues to Database

This feature adds 3DDV venue IDs to our database, mapping them to existing event records in the master_events table. The update enables us to link MLB events with their corresponding venue information from 3DDV.

SIT-10067 Deployed

Automated Risk Assessment

This feature enables users to plan and execute the cutover phase of a project, streamlining the transition process from one version to another. It provides a centralized platform for meeting planners to organize and coordinate their efforts during this critical phase.

SIT-10811 Deployed

Remove Post-Login Success Message

This feature removes a success message that could reveal a user's account status to them before they've completed the registration process. It ensures users can't see if their account has been successfully processed until they've created and confirmed their password.

SIT-11053 Deployed

Load Primary Tickets

The feature improves the mobile app's functionality by displaying purchased primary tickets in the "My Tickets" section of the SIT Marketplace. This enhancement resolves an issue where primary tickets were not visible on the mobile app after purchase.

SIT-10590 Deployed

Send Emails Across Features

The new feature resolves an email sending issue across multiple TicFlip features, ensuring seamless communication and resolving errors previously reported in AWS Cloudwatch logs. This improvement enhances overall user experience by providing reliable email functionality.

SIT-10074 Deployed

Capitalize Payment Option

This feature improves the clarity of customer profiles by capitalizing "Payment" in the "Select payment option" field, making it easier to read and understand. This change enhances user experience and reduces confusion when viewing customer information.

SIT-10815 Deployed

Show Ticket Quantities Correctly

The feature corrects the display issue on the website (WS) where the quantity of General Admission (GA) tickets and total reservation quantities were inaccurately shown. Now, the correct quantities are displayed for GA tickets and overall reservations.

SIT-10814 Deployed

Correct Order Title

The "Typo on Order Confirmation Email" feature fixes a spelling error in the subject line of the order confirmation email, correcting it from "Orden → Order ger → get" to a standard and readable format. This change improves the clarity and professionalism of the email sent to customers upon successful order placement.

SIT-11055 Deployed

Environment Sync Feature

This feature synchronizes the status of QA and UAT environments for TicFlip, ensuring that all teams are up-to-date on the current status of these critical testing environments. This synchronization improves collaboration and reduces errors by providing a single source of truth for environment statuses.

SIT-10813 Deployed

Customer Profile View Limitation

This feature allows customers to view their payment summary information, including payment methods, current invoices, finance tickets, and tabs, without being restricted by feature flags. This enhancement enables users to access more comprehensive customer profile data in the User Acceptance Test (UAT) environment.

SIT-10071 Deployed

Release Camping Reservations

"Release subset of Maple Grove reservations on May 14th at midnight, allowing users to book parkside and trackside camping spots for these events."

SIT-10812 Deployed

Stable Platform Load

This feature resolves the "Black Flicker" issue when loading the Black Flicker page, ensuring a stable and seamless user experience for our customers. By addressing this problem, we aim to improve the overall platform stability and reflect positively on our brand's reliability.

SIT-10783 Deployed

Claim Ticket Upon Hold Expiration

This feature ensures that tickets held for a specific period cannot be released or resold until the hold is claimed by making them unavailable through the venue's API and blocking ticket creation. When a claim is made, the ticket status is updated to "claimed" and "completed", allowing the ticket to be sold.

SIT-10039 Deployed

Flag Customer Profile UI

This feature allows administrators to control which customer profile features are enabled or disabled through feature flags, ensuring that sensitive information is not displayed in production environments. The feature also enables QA environments to show the list codes option while keeping it hidden from demos and production.

SIT-11020 Deployed

Environment Sync Feature

This feature synchronizes the status of QA and UAT environments for TicFlip, ensuring that all teams are aware of each other's testing progress. This integration improves collaboration and reduces errors by keeping environment statuses in sync.

SIT-10778 Deployed

Load Invoices on Mobile

The feature resolves an issue where users on the mobile app cannot view invoices, but can access them successfully on the web platform. This fix ensures that invoices are properly displayed and load correctly on mobile devices.

SIT-10777 Deployed

BOE Payment Processing Recovery

The new feature resolves payment processing issues for Business Owners' Earnings (BOE) payments, ensuring accurate and successful transactions. This improvement enhances the overall user experience for those making BOE payments through our platform.

SIT-10040 Deployed

Tax Form Verification

This feature allows Consingment Tool's companies to connect their accounts directly with Stripe, simplifying tax form collection and compliance with IRS regulations. It also enables financial connections for US users, streamlining 1099 reporting and ensuring regulatory compliance.

SIT-10776 Deployed

Calculate Cart Errors

This feature calculates the total number of failed items in a shopping cart based on errors that occur during payment processing. It provides a clear count of items where an error occurred while trying to complete a purchase.

SIT-11017 Deployed

Partner Expiration Policy

When a reservation expires, users can now pay their outstanding invoice without having to release the seats. This change aligns expiration times with the partner's configuration settings.

SIT-11023 Deployed

Deploy Partners Automatically

This feature allows users to easily deploy and manage Red Bull deployments, streamlining the process for efficient and reliable service updates.

SIT-11022 Deployed

Update Public IP Address

This feature allows users to update the public IP address associated with their Happnsnow development environment, enabling easier access and management of their setup. This change simplifies the process of updating network settings for developers working on the platform.

SIT-10780 Deployed

Remove Adyen Payment Processing

This feature removes the code responsible for processing payments on My Invoices using Adyen from the User Acceptance Testing (UAT) environment. This change ensures that the payment processing functionality is not included in this release.

SIT-11021 Deployed

Cache Invalidation for Cloud Front

This feature allows you to securely store and manage production credentials for CloudFront, enabling the automated invalidation of cached content. This improves the efficiency and accuracy of your website's updates by ensuring that users always see the latest versions of web pages.

SIT-10794 Deployed

Error-Free Checkout Experience

When trying to complete an event reservation and proceed with checkout, customers are now presented with a more accurate and helpful error message. This improvement aims to reduce frustration and provide a clearer path forward for users encountering issues during the checkout process.

SIT-10195 Deployed

Event Details Collide

When viewing transaction summaries, event details are now contained within their respective containers, preventing them from overlapping with other content on the page. This improvement enhances the overall user experience by maintaining clear visibility of key information.

SIT-10043 Deployed

Event Syncing with External Sources

This feature resolves an issue where Tennessee Network (TN) events, such as NBA playoff games, were not syncing properly with our system. It now ensures accurate and timely synchronization of TN events to our platform.

SIT-10198 Deployed

Close Modal Button

The box office payment modal has been adjusted to ensure that the "X" button to close it is now easily accessible. This change improves user experience by preventing accidental closures of the payment form.

SIT-10787 Deployed

Event Series Creation and Editing

When creating or editing an event series in User Acceptance Testing (UAT), users may encounter errors and visual styling issues. This feature resolves these issues to provide a smoother user experience for UAT administrators.

SIT-10046 Deployed

Scale Down on Low Utilization

The ECS worker service fails to scale within its configured range of 3-15 instances, resulting in an "AlreadyAtMinCapacity" error message indicating that scaling up is triggering a scaling down policy. The issue prevents the service from dynamically adjusting instance counts based on workload demands.

SIT-10793 Deployed

Sign Up on Deep Links

The Deep Link Redirect feature now correctly redirects users to the "Sign Up" page instead of the "Reset Password" page when attempting to access it via deep link. This change improves user experience and ensures that users are directed to the intended sign-up process.

SIT-11035 Deployed

Cache Invalidator for Cloud Front

This feature allows developers to securely store and manage their Amazon CloudFront credentials, enabling them to invalidate cache manually without exposing sensitive information. This simplifies the process of updating cache in CloudFront distributions.

SIT-10196 Deployed

Pricing Change Review List

The feature allows users to review and verify pricing changes made by TicketManager. It provides a clear list of updates for easy reference and approval.

SIT-11034 Deployed

Database Access Review Tool

This feature allows users to review issues associated with Sitickets database access for the Harry production environment. It provides a way to verify that all necessary permissions and configurations are in place for secure database access.

SIT-10047 Deployed

Add Engineer Role Access

This feature grants Galileo access to the BitBucket repository associated with the BOE (Business Operations Entity) and assigns him an "Engineer" role. This allows Galileo to collaborate on the project and perform tasks as designated by his new role.

SIT-10048 Deployed

Add New Developer Access

This feature allows developers to access Amazon Web Services (AWS) and database resources directly from the application, enhancing collaboration and productivity. It provides a centralized hub for managing access to these critical tools.

SIT-10049 Deployed

Send UAT Logs to Datadog

This feature updates the AWS Datadog Forwarder function to re-send UAT logs to Datadog, resolving previous issues with log sending. The update ensures that logs are now successfully sent to Datadog from our application.

SIT-10095 Deployed

Sync Multiple Cart Items

This feature updates the Business Object Exchange (BOE) sync to accurately handle cases where a customer has multiple items in their shopping cart. This ensures seamless and accurate data exchange between our system and external partners.

SIT-9859 Deployed

Update Role Permissions

This feature addresses an error that occurs when trying to update roles and permissions in the BOE demo environment. It aims to resolve issues with creating new roles and making updates to existing ones, providing a smoother user experience for users.

SIT-10096 Deployed

Copy Logs to DataDog

This feature enables the automatic forwarding of backend service logs from our production environment to DataDog, providing real-time monitoring and analytics capabilities. The process is handled by an AWS Lambda function that seamlessly copies log data from complete, workspace, and worker services into DataDog.

SIT-9860 Deployed

Add Whitelisted IPs to Open

This feature allows users to specify specific IP addresses that are granted access to the OpenVPN connection, providing an additional layer of security and control over who can connect. By whitelisting these trusted IP addresses, users can restrict access to their VPN connection for unauthorized devices.

SIT-10838 Deployed

Match Reservation Totals

The feature resolves an issue where the total for a reservation did not match between the "Unpaid" column and invoice details. It ensures accurate matching of totals to prevent discrepancies in unpaid amounts displayed on invoices.

SIT-10615 Deployed

Password Reset Recovery Options

After resetting their password, users will now see an error message if they're unable to log in with the new credentials. This change aims to provide a clearer indication of what's going wrong during the login process after a password reset.

SIT-10844 Deployed

Clean Up Security Group Rules

This feature cleans up unnecessary security group rules associated with the BOE (Happsnow) QA MySQL database in the QA environment to enhance security and streamline access control. It removes non-essential IP access entries while retaining necessary rules for operational needs or AWS account interoperability.

SIT-10620 Deployed

Prevent Adjusting Active Invoice Amounts

This feature prevents users from editing the payment amount on active invoices, ensuring that payments are made according to the original terms. This helps prevent errors and maintains accurate financial records.

SIT-10425 Deployed

Peer Marketplace Connection

This feature enables secure communication between the demo environment's marketplace and integration environment, allowing for seamless data exchange and synchronization. It facilitates a stable and reliable connection between these environments, supporting efficient testing and development processes.

SIT-10097 Deployed

Log Data Consolidation

This feature automatically shuts down ElasticSearch and Kibana once all logs from the Business Events (BE) system have been successfully sent to DataDog. This ensures that both systems are properly synchronized and reduces potential downtime or errors.

SIT-10624 Deployed

Manage Email Notifications

This feature allows users to review and manage their ticflip emails, providing a streamlined experience for tracking and responding to these types of messages. The feature enhances the overall user interface and workflow for handling ticflip emails.

SIT-10623 Deployed

Cost Issue Resolution Tool

This feature allows users to review and resolve cost issues related to their integration accounts, ensuring accurate billing and financial management. It helps identify and rectify any discrepancies or errors in the account's pricing information.

SIT-10622 Deployed

Manage DynamoDB Table Permissions

This feature allows users to set permissions for DynamoDB scan tables, ensuring that only authorized individuals can access and modify the data. This improves security and data control by granting fine-grained access to specific users or groups.

SIT-10846 Deployed

Manage Customer Profile Permissions

This feature updates the role-based permissions for customer profiles, providing more granular control over user access to profile data. It introduces new permissions for managing customer profiles, enhancing security and user management capabilities.

SIT-10850 Deployed

Update Concert Banners to SI

The feature updates two concert banner URLs to direct users to SI Concerts instead of TicketMaster. This change ensures that users are directed to the correct ticketing platform for Jason Aldean and other concerts.

SIT-10848 Deployed

Attribute Type Validation

This feature resolves the issue of encountering a type error when attempting to create a new attribute in our system. It now allows users to successfully add attributes without encountering this error.

SIT-10432 Deployed

Log Storage Duration

This feature allows users to view the duration that log data is being stored in Data Domain (DD) storage. It provides visibility into log retention periods, enabling more informed decision-making and management of log data.

SIT-9872 Deployed

Sync BI Database

This feature resolves issues with synchronizing data from our production database to our Business Intelligence (BI) database, ensuring that all related records are also updated in sync. This fix addresses discrepancies in orders and their associated items, such as carts and ticket order items.

SIT-10434 Deployed

Secure Finance Tab Access

This feature resolves an issue where users encountered errors when attempting to access the finance tab within customer profile pages. It now allows for seamless navigation and viewing of financial information within these profiles.

SIT-10604 Deployed

Upload Artifact Credentials

This feature allows users to securely share and manage code artifacts by providing credentials that grant access to specific repositories or files. This enables easier collaboration and version control among team members.

SIT-10077 Deployed

Create SFTP Repository

This feature allows users to create a new BitBucket repository and automatically connect it to the sftp-3ddv-service, enabling seamless file sharing and synchronization.

SIT-9843 Deployed

Add New QA User

This feature creates a new user account for the QA team's TicFlip database, specifically named "Victor", allowing authorized users to access and manage the database. The new user will have the necessary permissions to perform tasks related to quality assurance.

SIT-10084 Deployed

NFL Sales Validation Report

This feature enhances NFL tableaux reports by incorporating inventory snapshot data, ensuring accuracy. It also verifies sales reports against ticket orders to maintain consistency in the system's financial tracking.

SIT-9844 Deployed

Cart Order Summary

This feature allows users to view their cart ID and order number report directly within the Datadog platform. This enables easier tracking and analysis of customer orders and sales data.

SIT-10820 Deployed

Hide Invalidated Tickets

This feature ensures that invalid tickets marked by BOE admins do not appear in customers' "My Tickets" section, preventing them from being displayed in the user interface. It also prevents multiple tickets from being shown if only some are invalidated.

SIT-10825 Deployed

Update Payment Plan Dates

This feature resolves an issue where payment plans were displayed with incorrect dates. The updated functionality now accurately shows payment plan start and end dates for users.

SIT-10081 Deployed

Reserve Ticket Successfully

When reserving a ticket, the "Ticket Reservation" button will now correctly enable and update with the accurate price, rather than being disabled and displaying an incorrect "0" price. This change aims to improve the user experience for customers attempting to book tickets.

SIT-9842 Deployed

Add New Database User

This feature creates a new database user named "harry" specifically for development purposes, allowing developers to access the database without compromising production security. This enables seamless testing and development of applications against a dedicated test environment.

SIT-10086 Deployed

Save Database State

This feature allows users to save the current state of their database, enabling them to easily revert to a previous version in case issues arise during the implementation of a new database structure. This ensures data integrity and minimizes potential downtime or loss of data.

SIT-10088 Deployed

Remove Adam Access from Cloud

This feature removes the "Adam" access from users and generates an AWS CloudTrail report to track user activity. It provides enhanced security and auditing capabilities for organizations using AWS services.

SIT-10089 Deployed

Update Repository Protocol

This feature updates the Bitbucket repository connection to use API access instead of SFTP, allowing for more secure and reliable data transfer. This change enables seamless integration with our 3DDV service.

SIT-10829 Deployed

Error-Free Payment Processing

When creating an event series reservation, users may encounter an error on the My Invoices page that prevents them from making their initial payment. This issue is resolved with the fix of SIT-10829, which addresses a Prisma error causing the page to display an error message instead of allowing payment processing.

SIT-10826 Deployed

Invoice Payment Tracking

When attempting to make an invoice payment, users may encounter a "WS - 500" error. In some cases, the invoice will appear as partially paid with a balance of 0/2, rather than reflecting the actual payment status.

SIT-10610 Deployed

Reservation Expiration Logic

This feature ensures that reservations expire at the payment plan's final due date or default to the partner's configuration token expiration time, preventing them from remaining active indefinitely. This change improves the accuracy and reliability of reservation expiration dates, aligning with partner configurations and ensuring timely payments.

SIT-10830 Deployed

Order Number Display on Confirmation

This feature updates the old order confirmation email to clearly display the order number. The change ensures that customers can easily identify their orders and access relevant information.

SIT-10090 Deployed

Upload to AWS Storage

This feature allows users to upload their project artifacts directly to Amazon Web Services (AWS), simplifying the process of deploying and managing projects in the cloud. This integration enables seamless collaboration and version control for developers working on AWS-based projects.

SIT-10091 Deployed

Populate Event JSON Field

When creating a new transaction, the system will automatically populate the "event_json" field with a JSON array of associated event IDs, allowing for easier tracking and management of related events. This update ensures consistency in data entry and reduces manual errors when multiple events are linked to a single transaction.

SIT-9901 Deployed

Unified Header Design

The Customer Profiles header has been updated to match the existing styles and design of the Box Office Enterprise, ensuring consistency throughout the application. This change improves the overall user experience by aligning the visual elements of the feature with the rest of the platform.

SIT-10446 Deployed

Change Password

This feature allows users to change their password on the happsnow UAT system. The update enables a new administrator to manage this functionality for the UAT environment.

SIT-9904 Deployed

Add Customer to Profile List

When a partner admin creates an event reservation, the customer's information is automatically added to their profile, ensuring that all reservations are linked to their account. This feature ensures that customers who have made reservations are accurately reflected in their profile list.

SIT-10448 Deployed

Invite Team Members to UAT

This feature grants limited write access to the User Acceptance Testing (UAT) environment for two users, allowing them to make changes without disrupting production. The updated permissions enable Alex and Cesar to test and refine the application in a controlled environment.

SIT-9905 Deployed

Add Customer to Profile List

When a partner admin creates an event series reservation, the associated customer is automatically added to the Customer Profile list if they don't already exist. This ensures that all customers who have made reservations are visible in the profile list, even if they haven't joined as members.

SIT-9906 Deployed

Add Purchased Customers

When a partner admin purchases an event ticket, the customer's information is automatically added to their profile, ensuring that the customer appears in the Customer Profile list. This feature also connects customers who have purchased tickets before to their existing profiles based on their email address.

SIT-10451 Deployed

Auto-Renewal Policy Setup

This feature resolves an issue where users encountered errors while attempting to create reservations for events. It improves the functionality of event reservations, providing a smoother user experience.

SIT-10456 Deployed

Team Access Management

This feature provides enhanced database access controls for the development team, allowing them to manage user permissions and receive additional support. This improved permission system enables more efficient collaboration and data management within the development team.

SIT-9879 Deployed

Manage Hold Reasons

This feature resolves an issue with the deployment of the bo-portalui component on our pipeline, ensuring seamless integration and functionality. The fix enables successful deployment and rendering of the portal UI.

SIT-9880 Deployed

Debug API Connection Issues

This feature resolves debugging issues with the bo-happsnow-api deployment, ensuring smoother and more reliable API interactions. It improves the overall performance and stability of the application by identifying and fixing errors in real-time.

SIT-10639 Deployed

Sync Missing Orders Data

This feature resolves issues where orders are listed in the production database but not fully synced with Business Intelligence (BI), potentially due to incomplete linked records from other tables. It aims to improve data accuracy and synchronization between the database and BI systems.

SIT-10435 Deployed

Update Customer Profile Data

This feature resolves an issue where users encountered errors while updating customer information within their profiles. It now allows customers to successfully edit and save their details without encountering any updates-related errors.

SIT-9878 Deployed

Add Users to AWS

This feature allows you to create new users on Amazon Web Services (AWS) for the users "Jonathan" and "Fernando", enabling them to access and manage their respective accounts.

SIT-10640 Deployed

Active App Order Volume

Mixpanel now tracks the volume and value of completed app orders and primary app orders, providing insights into active orders and helping businesses understand their app revenue. This feature offers a clearer understanding of app order activity and revenue.

SIT-9886 Deployed

Fetch Event Prices

This feature updates the snapshot data to include ticket prices from the Sitickets API, ensuring that users have access to accurate and up-to-date pricing information. The updated snapshot reflects the current prices for tickets listed on the Sitickets platform.

SIT-9891 Deployed

Manage DynamoDB Permissions

This feature resolves an issue with DynamoDB permissions for the Bo-HappSnow-API in the UAT environment, ensuring secure access to data. The fix improves the overall stability and security of the API.

SIT-9892 Deployed

Grant Access to User

This feature grants Fernando Mendoza access to the QA BOE database, allowing him to perform quality assurance tasks. This enables more efficient testing and validation of database functionality.

SIT-10442 Deployed

View All Email Inputs

This feature resolves an issue where customers couldn't view the entire email input field in their customer profile. It now allows users to see and edit the full email address associated with each customer.

SIT-9889 Deployed

Role Deletion Confirmation

When deleting a BOE Role, the system should immediately remove access for all associated users after confirmation. Currently, the deletion process can appear stuck in processing animation without actually completing.

SIT-10441 Deployed

Event Series Reservation Handling

This feature resolves an error that occurred when attempting to create a reservation for an event series, ensuring users can now successfully book appointments for these events.

SIT-10444 Deployed

Change Button Color

The "Add" button for customer profiles has been corrected to change from red to black, improving the overall user experience. This change enhances the visual consistency of the feature and makes it easier for users to identify the action they want to take.

SIT-10652 Deployed

User Account Management API Review

This feature allows users to review issues related to the User Management API deployment in our QA environment, ensuring that any issues are identified and addressed before they affect live deployments. This feature enhances the overall quality of our API deployments by providing an additional layer of testing and validation.

SIT-10651 Deployed

Assign Access to Databases

This feature grants Virginia Castells access to various databases and monitoring tools for testing and development purposes, including QA, UAT, and Dev environments. The feature also provides access to cloud-based services like Datadog, Cloudwatch, and AWS, as well as a specific database used by TicFlip.

SIT-9894 Deployed

Show Reservations Instead

The new feature allows users to view their season tickets instead of reservations when purchasing tickets from the box office. This change simplifies the ticket-buying process and provides a clearer representation of the user's ticket status.

SIT-9636 Deployed

Create SES Identities

This feature allows developers to access the Amazon Simple Email Service (SES) integration, specifically enabling them to create identities, while restricting access to other SES features. This restriction ensures that developers can perform their tasks without unnecessary permissions.

SIT-9639 Deployed

Grant Access to SI Tickets

This feature grants access to the SI Tickets CDN Bucket on Amazon S3, allowing users to upload and manage files securely. Specifically, access is granted to Franklin Toribio's account for uploading and managing content through the SI Tickets CDN Bucket.

SIT-9634 Deployed

Retrigger Failed Order Sync

This feature allows users to retrigger failed order syncs for specific events, ensuring that tickets are properly added to their SI My Tickets account. It helps resolve issues where tickets are not being synced correctly after an initial purchase.

SIT-9640 Deployed

Sync Default Phone Number

This feature ensures that all transactions are synced to a user's Service Interval (SI) account, even when an order lacks a phone number, by using a default support number in its place. This update fixes the issue of missing phone numbers preventing orders from syncing to the correct SI account.

SIT-10471 Deployed

Display Event Series Tickets

When buying tickets for an event series, the individual tickets should now appear on the customer's profile page under "Tickets" instead of being missing. This ensures that customers can easily view and manage their purchased tickets in one place.

SIT-10470 Deployed

Allow Special Characters in Reservations

This feature allows users to input special characters, such as accents and non-ASCII symbols, when creating or editing reservation details within the import modal. This enhancement improves data accuracy and reduces errors during the reservations import process.

SIT-10477 Deployed

Repository Pipeline Setup

This feature creates separate pipelines for the "ticflip-pricing-api" repository in QA, UAT, and PROD environments, allowing for more efficient testing and deployment processes.

SIT-10475 Deployed

Event Venue Banners

This feature launches three event-specific banners on the SI Stadium Venue Page, each linking to a separate event page, and completes full inventory integration across the marketplace for three upcoming events.

SIT-10474 Deployed

Reserve Ticket Link Fix

When creating an event reservation, users will now receive a working "Click Here to Get Your Tickets" link in their email to pay for their reservation after logging in or registering. This link should direct them to the correct page to complete their payment and confirm their reservation.

SIT-9641 Deployed

Partner Sales Breakdown Report

This feature generates a daily sales report that summarizes sales by partner, providing a clear overview of revenue performance for each business partner. The report offers a similar breakdown to the company's profit and loss report, but focused on sales data.

SIT-9644 Deployed

Price Comparison Analysis Tool

This feature allows users to generate and analyze price comparison reports, providing valuable insights into market trends and competitor pricing. The report includes detailed breakdowns of prices for various products or services, enabling informed decision-making.

SIT-10488 Deployed

Database Backup Schedule

This feature resolves an issue with the production RDS database, ensuring reliable access to critical data. It improves overall database performance and stability.

SIT-10487 Deployed

Monitor Redis Connection Metrics

This feature allows users to review and analyze Redis connection metrics, providing insights into the performance and health of their Redis instances. It enables administrators to identify potential issues and optimize Redis connections for better efficiency.

SIT-10486 Deployed

Venue Object Manager

This feature deploys a User Acceptance Test (UAT) version of the Venue Object Manager Lambda function to ensure seamless integration with our application. The deployment enables thorough testing and validation of the feature before it is released to production.

SIT-10485 Deployed

Grant Database Access

This feature grants Alex write access to the production database, allowing them to make changes and updates to the data. This enables Alex to perform their job functions more efficiently and effectively.

SIT-10460 Deployed

Imported Reservations Display

This feature resolves an issue where reservations were not being imported correctly from events. It now ensures that reservations are accurately reflected in the system after importing data from external events.

SIT-10461 Deployed

Grant Permission to SQS

This feature grants Amazon Simple Queue Service (SQS) access to the TicFlip email project, enabling seamless integration and automation of tasks. This allows users to efficiently manage and process email-related workflows within the system.

SIT-10463 Deployed

Primary Template for Mobile Events

On our mobile apps, the upcoming NFL events will now be displayed prominently as the primary template, making it easier for users to stay informed about live games and schedules. This change aims to improve the user experience on our mobile platforms.

SIT-10465 Deployed

Sync NFL Event Data

This feature allows users to create a custom query that automatically updates NFL event dates with the latest information from TN Events, ensuring accuracy and consistency. By doing so, it helps prevent outdated information from being displayed in the system.

SIT-10464 Deployed

Map Performer Games

This feature allows users to view NFL games as both "home" and "away" for each performer, ensuring accurate information is displayed on each performer's page. This mapping enables seamless navigation of game schedules by performer.

SIT-10468 Deployed

Cancel Doesn't Display Pending

When editing customer information and clicking "Cancel", the "Pending Changes" modal should not appear. This ensures that users can cancel their changes without being prompted to review them again.

SIT-9671 Deployed

Event Analysis Insights

This feature analyzes sales data before and after New York Restaurant Week (NYRB) event dates to identify trends and potential spikes in secondary sales volume. It helps businesses anticipate and prepare for increased demand during this period.

SIT-9457 Deployed

Recurring Payment Tokens

This feature enables seamless integration of Adyen as a replacement for Stripe by performing a gap analysis across all platforms and implementing the necessary storage of recurring payment tokens with user identifiers. This allows for efficient server-side calls to Adyen's /pay endpoint during scheduled or triggered recurring payments.

SIT-9673 Deployed

BI Data Sync Comparison Report

This feature allows users to generate reports that compare data from the Business Intelligence database with production data, helping them identify and troubleshoot issues with data synchronization. The report provides insights into orders, events, and ticket groups that are not syncing correctly between the two environments.

SIT-9459 Deployed

Auto Payment Confirmation Notification

As a season ticket holder, you will receive an email notification when your auto-payment for upcoming season tickets has been successfully processed. The notification will include details of the payment, such as the payment number, event series name, and seat information.

SIT-9470 Deployed

Partner Account Filter Options

This feature allows users to customize and save report filters for partners, making it easier to view specific data related to their business relationships. By creating personalized filter options, users can quickly access the information they need without having to recreate complex queries.

SIT-10312 Deployed

Data Alignment Fix

This feature resolves a discrepancy between the Transaction table for a specific event and the Transaction Table export file, ensuring accurate data consistency across both views. The issue was causing incorrect dates to be displayed in the UI compared to the exported file.

SIT-9649 Deployed

Update Filter Options

This feature updates the filters on the Event Mapping report to provide users with more control over the data displayed. The new filter options allow for more precise filtering and better insights into event mapping data.

SIT-9645 Deployed

Price Template Builder

This feature allows users to create and save custom templates for pricing data, making it easier to organize and manage price information. Users can now quickly apply these pre-formatted templates to new price comp data entries, streamlining their workflow.

SIT-9661 Deployed

Switch to Primary Database

This feature updates the primary-customer-api in QA to use the primary-db, allowing for testing and validation of the new database integration.

SIT-10331 Deployed

Configure Secret Manager Access

This feature allows users to securely store and manage sensitive data, such as API keys or passwords, using a centralized secret manager. By configuring credentials, users can gain access to this secure storage system.

SIT-9495 Deployed

Create Admin Credentials

This feature allows users to access the database without requiring administrative credentials, providing easier and more secure login options for all users. The admin credentials are now stored securely in AWS Secrets Manager, making it easier for administrators to manage user access.

SIT-10332 Deployed

Sync User Account Data

This feature synchronizes the User Acceptance Test Business Operations Engine (BOE) to ensure data consistency and accuracy across all systems. It enables seamless integration of UAT processes with other business operations, improving overall efficiency and reliability.

SIT-10339 Deployed

Prevent Duplicate Email Creation

This feature ensures that when a user attempts to create a new customer using an existing email address, they receive a clear error message indicating that a customer with that email already exists. This prevents duplicate email addresses from being created and provides a more accurate validation experience for users.

SIT-10206 Deployed

Sync Marketplace Orders

The feature resolves the issue where Event Series reservations are not syncing to the marketplace after payment, ensuring that users can see their purchased events in the marketplace. This fix aims to improve the accuracy of event series data synchronization for users.

SIT-10204 Deployed

Corrected Section Display

The feature improves the accuracy of row names displayed in the cart for "Table Only" and "Seat Only" sections on Venue Chart, ensuring that the correct row name is shown. When an entire table is selected, the row name is now correctly hidden to provide a cleaner shopping experience.

SIT-9720 Deployed

Access Customer API

This feature enables customers to control who can access their data stored in Amazon DynamoDB through the Customer API. It adds an additional layer of security and permission management for customer data.

SIT-9716 Deployed

Update Database Permissions

This feature updates the permissions for access to the TicFlip database, ensuring that users have the correct level of access and security. This change enhances overall system stability and security.

SIT-9693 Deployed

Targeted Push Messaging

This feature refines OneSignal push notification strategies to target a wider audience with generic messaging when users don't meet specific criteria. It ensures that messages are delivered effectively to the right users at the right time.

SIT-9689 Deployed

Read-Only Database Access

This feature grants Sophie Martin temporary, read-only access to our production database, allowing her to view data without making any changes. This enables her to perform specific tasks and review data without compromising the integrity of our system.

SIT-10325 Deployed

Sync Production to Demo Bucket

This feature synchronizes data from the production S3 bucket of the Business Operations Engine (BOE) to the UAT (User Acceptance Testing) environment, allowing for seamless testing and validation. This ensures that data is up-to-date and consistent between production and demo environments.

SIT-10329 Deployed

Configure Payment Gateway Pipelines

This feature enables users to configure and deploy a quality assurance (QA) pipeline specifically designed for testing transactions with the primary payment gateway. This allows developers to automate and streamline their QA process, ensuring more reliable and secure payment processing.

SIT-10330 Deployed

Configure Secret Manager Access

This feature allows users to configure their credentials for accessing a Secret Manager and deploy their first service to the Galileo environment. It enables secure storage and management of sensitive data.

SIT-10328 Deployed

Prevent Duplicate Records

The feature fixes an issue that was causing duplicate records in the users table, specifically when the second-to-last record was being overwritten by the last record. This fix ensures accurate and complete data is stored in the users table.

SIT-9488 Deployed

Store JWT Token

This feature updates the application's frontend to securely store and manage JSON Web Tokens (JWT) using Redux, enabling secure authentication and authorization. The change ensures that JWT tokens are properly pulled and stored, enhancing overall user security and experience.

SIT-9482 Deployed

Add JWT Token to Login

This feature enhances the login process by adding a JWT token alongside the existing Laravel Passport token, ensuring secure authentication for users accessing the web store. This ensures that each node service consumed by a logged-in user is authenticated and authorized correctly.

SIT-10226 Deployed

Full Transaction Refunds

When attempting to refund a full transaction, the system will now display an error message instead of allowing the refund to proceed. This change aims to improve user experience and prevent potential issues with refunds.

SIT-10358 Deployed

Search for Hidden Secrets

This feature allows developers to search for hidden secrets or additional information within the application, making it easier to find and understand complex code. It provides an intuitive way for developers to discover new insights and improve their coding experience.

SIT-10356 Deployed

Sprint Planning Meetings

one for TicFlip (45 minutes) and another for overall sprint refinement (45 minutes). This structured process helps teams stay on track and make adjustments as needed.

SIT-10222 Deployed

Event Series Ticket Manager Fix

When purchasing an Event Series ticket, users may encounter an error when attempting to load the Ticket Manager page. The issue is resolved after syncing the order with the marketplace.

SIT-11092 Deployed

Repoint Source Branch to UAT

This feature updates the source branch for testing pipelines on TicFlip's UAT environment, ensuring seamless integration and testing of new features. The repointed source branch enables accurate tracking and validation of changes in the UAT pipeline.

SIT-10101 Deployed

Sync Charts Buckets with DynamoDB

This feature restores the DynamoDB table in the demo "happsnow" environment and synchronizes chart bucket data to ensure accurate and up-to-date visualizations. The update ensures seamless performance of charts and other visualizations on the platform.

SIT-10230 Deployed

Add Partner Speedway Domain

This feature allows users to easily toggle between different email domains by adding Saratoga Speedway to the list of available partners. This enables seamless switching between these domains in the application.

SIT-10102 Deployed

Assign Access to Databases

This feature grants access to the Sitickets QA and UAT databases for user "Mario Alberto Gutierrez", allowing him to perform quality assurance and testing tasks. This update enables authorized users to work with specific test environments.

SIT-9545 Deployed

Pipeline Builder

This feature allows users to create and manage pipelines specifically designed for communication with the primary customer API. It streamlines data exchange and workflow automation between the pipeline and the API, enhancing overall integration efficiency.

SIT-9547 Deployed

DynamoDB Access Policy Setup

GetItem" permission.

SIT-9542 Deployed

Store BOE Stripe ID

This feature adds a new field "boe_stripe_id" to the user database, allowing us to link each user with their corresponding Stripe ID. This enables storage of the customer ID for users' BoE Stripe accounts.

SIT-10360 Archived

Sync Marketplace Orders

This feature resolves an issue where some BOE Orders do not sync to customer Marketplaces, preventing users from viewing their orders in the Marketplace webstore. It aims to improve the accuracy of order synchronization for customers.

SIT-10227 Deployed

Auto-Renewal Management

When upgrading a purchased item, users should be able to successfully complete the process without encountering errors. This feature resolves issues with the current upgrade functionality.

SIT-9512 Deployed

Event Mapping Audit History

This feature generates an audit report that maps events over time, providing a detailed history of when each event was added, updated, or mapped to another event. The report includes information on who made these changes, either by the system or an admin user.

SIT-10343 Deployed

Auto-Fallback for Stripe Payments

This feature resolves the issue of users being unable to complete the checkout process when using Stripe V2 within an iframe. It improves the payment experience for users by resolving this technical limitation.

SIT-11056 Deployed

Restore Database

This feature restores the production webstore database to its original state, ensuring that all data is recovered and available for use. This ensures business continuity in case of any future database issues or failures.

SIT-11069 Deployed

Remove Section Label

This feature removes the unnecessary "section" label from the New York Red Bulls stadium map, allowing for accurate event building and deployment in production.

SIT-10217 Deployed

View All Event Tickets

This feature allows customers to view all tickets and their associated events from purchases made using the multiple events feature in the cart. When an admin makes a purchase with multiple events, the customer will see all relevant events and tickets displayed correctly in their "My Tickets" section.

SIT-9527 Deployed

Grant Team Members DB Access

the email table and the ticflip table. This allows him to perform both read and write operations on these tables as needed.

SIT-11075 Deployed

Move Partner to Si Tickets

This feature enables primary partner Gotham FC to receive Si Tickets confirmation emails directly, improving their experience with ticketing confirmations. The change will also apply to the BOE (Business Operations Entity) group.

SIT-9523 Deployed

Credit Card Details Loading

The Android app now correctly loads credit card details during the payment process and successfully completes checkout using Google Pay. This fix resolves the issue where users were unable to proceed with checkout on the Android app.

SIT-9521 Deployed

Daily SQL Job Runner

This feature allows users to create an Airflow job that automatically runs a daily SQL query, enabling efficient and automated data processing. The job can be set up to run at a specific time each day, ensuring timely execution of the query.

SIT-9522 Deployed

Verify Ticket Barcode Information

This feature allows users to create sample snapshots of Tableu development data that includes verified NFL tickets and inventory listings, ensuring accurate representation of available items on the site. The snapshot will exclude non-listed inventory due to barcode issues or duplicates.

SIT-10882 Deployed

Adjust Payment Amount

The "Active Invoice - Adjust Payment Amount" feature has been removed from User Acceptance Testing (UAT) as it is not yet ready for deployment. This means the functionality will not be included in the current release.

SIT-10876 Deployed

Get Ticket Confirmation

When purchasing tickets for an event series with a payment plan, clicking the "Get Tickets" button now resolves without errors. This fix ensures a smoother experience for users attempting to purchase event series tickets with a full payment plan.

SIT-10245 Deployed

Handle Multi-Cart Purchases

This feature resolves an issue where users attempting to make a multi-cart purchase with event series and events on Ticket Manager are redirected to a 404 page. It now allows successful completion of these purchases without errors.

SIT-10244 Deployed

Cache Role Updates

This feature resolves an issue where role and permission changes were not being reflected in the system, causing inconsistencies. It now flushes the roles and permissions cache to ensure that updates are properly applied.

SIT-10894 Deployed

View Ticket Confirmation

When a customer completes an event series purchase and clicks on the "View Tickets" link in their order confirmation email, they are directed to an error page instead of being taken to their tickets within the marketplace. The feature aims to fix this issue by ensuring that clicking the "View Tickets" button brings users directly to their ticket details.

SIT-11123 Deployed

User Onboarding for DB Access

This feature grants Leonel Pirela access to multiple databases and cloud services, including read/write permissions for development and testing environments, as well as monitoring tools like Datadog and Cloudwatch. The feature also includes VPN credentials for secure remote access.

SIT-9913 Deployed

Grant User Access

This feature grants the user "Shishir" write access to the Business Operations Environment (BOE) Development Database. This allows Shishir to make changes and updates to the database as needed.

SIT-9915 Deployed

Save and Display Attributes

When adding a new attribute to a customer profile, the screen briefly flashes with an additional attribute row after saving. This issue causes a visual glitch that can be distracting for users.

SIT-9916 Deployed

Add Missing Ticket Columns

This feature enhances ticket details by adding missing columns, including "Bought" and "Paid", which display total purchase price and total payments made respectively. It also adds placeholder columns for "Attended" and "Unattended" headers to provide a more comprehensive view of ticket information.

SIT-9910 Deployed

Sort Transactions By Date

The feature allows administrators to sort customer profiles by date/time in the Finance Tab's Transactions Table. This enhancement resolves the issue where sorting was previously unavailable for this specific table.

SIT-10887 Deployed

Update Payment Installment Values

This feature fixes an issue where the active payment plan installment value was incorrectly showing as completed when there's only one invoice installment. It ensures accurate representation of payment progress in the system.

SIT-10886 Deployed

Pay in Full Option

When booking a stay, administrators can now choose to allow guests to pay their balance in full at check-in, rather than offering multiple payment plan options. This change simplifies the payment process for admins and provides more flexibility for guests.

SIT-11121 Deployed

Access Datadog Logs

This feature provides users with step-by-step instructions on how to access Datadog logs in the application. It aims to simplify the process for users who need to review log data for troubleshooting or monitoring purposes.

SIT-11120 Deployed

Update Venue Banner Images

one optimized for desktop display and another for mobile devices. This change ensures consistency in branding across different screen sizes.

SIT-10890 Deployed

Hide Purchase Schedule

In the upcoming update, the "View Payment Schedule" option will be hidden on the purchase screen for Box Office Events (BOE) to improve user experience. This change aims to simplify the interface and resolve issues with the current payment schedule view functionality.

SIT-10249 Deployed

Troubleshooting MySQL Sync Issues

This feature helps users troubleshoot issues with the synchronization between HappsNow's MySQL database and Business Intelligence (BI) tools. It provides a streamlined process for identifying and resolving problems related to data syncing.

SIT-10108 Deployed

Edit Uneditable Fields

This feature ensures that certain fields on member profiles, including "Member Since" and email/internal ID fields, are non-editable to prevent unintended changes. This improvement enhances data accuracy and consistency across the system.

SIT-10370 Deployed

Send Emails During Bulk Imports

When bulk importing reservations with the "Send Email" option enabled for Event Series, emails were not being sent as expected. This feature now fixes the issue, ensuring that emails are correctly sent to imported reservations when using this option.

SIT-10106 Deployed

Error Handling for Payment Processing

When attempting to complete a payment, users may encounter a 500 Internal Server Error due to an unexpected issue on our server. This error prevents the payment process from being completed successfully.

SIT-10236 Deployed

Primary Database Installer

The feature installs the primary database package (@sitickets/primary-db) on the primary payment gateway API project, ensuring seamless integration and data management. This update enables robust functionality for handling sensitive payment information.

SIT-10864 Deployed

Ticket Access for Legacy Accounts

This feature resolves an issue where legacy users are unable to access their "My Tickets" functionality in the system. It aims to improve accessibility for older user accounts and provide a better experience for those who rely on this feature.

SIT-10105 Deployed

Add Customer Profile Information

This feature allows customers to view their name and email address associated with their BOE Stripe account. It resolves the issue where previously, customers were not shown this information in the BOE Stripe dashboard.

SIT-10235 Deployed

Check Database Permissions

This feature checks and verifies that user permissions are correctly linked between the Postgres UAT database and both the primary-customer-api and primary-partner-api in the demos environment.

SIT-10367 Deployed

Auto Pay Field for Bulk

The bulk upload template has been updated to include the Auto Pay field, allowing users to easily set up automatic payments for recurring subscriptions. This change improves the overall user experience and streamlines the process of setting up subscription plans.

SIT-10874 Deployed

Cart Validation and Error Handling

When purchasing an event series on our website, users will now receive a clear error message if their shopping cart appears empty or invalid. This change aims to provide a more user-friendly experience by providing helpful feedback when attempting to complete a purchase.

SIT-10872 Archived

Error Handling for Invoices

When creating an invoice in the "My Account" section, users will now receive a more informative and user-friendly error message for 500 errors, helping them quickly identify and resolve issues with their payment. This change aims to improve the overall user experience and reduce frustration when encountering payment-related errors.

SIT-10114 Deployed

Generate Console Credentials

This feature allows users to create and manage developer console credentials for the Happsnow application, enabling secure access for authorized developers. It provides a centralized method for managing these credentials, ensuring secure and controlled access to the system.

SIT-10111 Deployed

Data Dog Deployment Planning

This feature discusses the decision-making process for moving DataDog from a testing environment (UAT) to a production environment. It aims to provide guidance on when and how to transition DataDog to production, ensuring seamless integration with existing systems.

SIT-10112 Deployed

Manage Multiple Partners

This feature enables team members to participate in regular Stand-up meetings and collaborate on the Product Team Round Table discussion, promoting better communication and collaboration among team members. It streamlines the meeting process for the product team.

SIT-10869 Deployed

Remove Meta Pixels from Templates

This feature removes a Meta pixel from all Legends Monster Trucks templates on BOE Iframe in Marketplace, addressing client concerns about data being sent to Meta. The update ensures consistency across all page templates, including the order flow.

SIT-10868 Deployed

Review Integration Settings

This feature allows users to review issues related to integrating their primary role with serverless local environments. It enables seamless testing and validation of these integrations within the platform.

SIT-10867 Deployed

Update Environment Variables

This feature updates environment variables during the User Acceptance Testing (UAT) phase to ensure accurate testing and minimize errors. This change enables more reliable testing results and improved overall quality of the application.

SIT-9946 Deployed

Add User to VPN Group

This feature grants Carlos access to the company's Virtual Private Network (VPN) and Business Operations Engine (BOE) code, enabling him to securely connect to company resources remotely. This update expands Carlos' privileges, allowing him to work more efficiently with company data.

SIT-10135 Deployed

Update Chart Data

This feature resolves an issue with the Business Operations Executive (BOE) demo charts, ensuring they function correctly and provide accurate data. The fix improves the overall user experience for those viewing these charts in our platform.

SIT-10136 Deployed

Cart Modal Updates Automatically

The Cart Modal feature has been updated to reflect changes in payment methods, ensuring that relevant information is removed or added accordingly, such as removing the credit card field when switching to cash-based payments. This change aims to provide a more streamlined and accurate shopping experience for users.

SIT-10917 Deployed

Environment Variable Validator

This feature ensures that environment variables are properly set across all deployed applications, including both BOE and Marketplace environments, to maintain consistency and reliability. It validates the values of these variables across QA, UAT, and Prod instances to prevent potential issues with new features deployment.

SIT-9942 Deployed

Order Creation via Box Office

This feature allows users to efficiently create orders within the Box Office Environment (BOE), eliminating frustrating spinning issues. By completing this task, users can seamlessly place orders without interruption.

SIT-9943 Deployed

Partner Role Assignment

This feature allows users to assign roles and permissions to partners when creating a new partnership, ensuring that each partner has the necessary access and responsibilities. The updated feature aims to improve the overall user experience by providing more control over partner settings.

SIT-9944 Deployed

Add User to VPN Group

This feature allows users to grant Joao access to the company's VPN and TickFlip code, enabling him to securely connect to the network and use the proprietary software. This update enhances collaboration and productivity for authorized team members.

SIT-10140 Deployed

Open Cart Fix

This feature fixes an issue where the shopping cart would not display correctly on the home page. The update resolves this problem, ensuring that users can view and manage their cart contents smoothly within the main homepage.

SIT-9945 Deployed

Box Office Event Calendar

This feature generates a calendar-based report showing box office event dates and times in Eastern Standard Time (EST), helping users plan and schedule releases without disrupting partner events. The report provides a clear visual representation of upcoming events, enabling more efficient planning and coordination.

SIT-9939 Deployed

Automated Environment Backups

This feature allows users to create automated backups of the Business Operations Environment (BOE) User Acceptance Testing (UAT) environment, ensuring data integrity and facilitating easy recovery in case of system issues.

SIT-9940 Deployed

Set Up Facebook Pixel

This feature enables ads on Facebook for "Monster Truck Legends" by setting up the Facebook Pixel with a unique ID (488378136009646), allowing for targeted advertising and tracking.

SIT-9941 Deployed

Grant Access to Demo Databases

This feature grants access to the Demo BOE database for three users: Harry Orenstein, Bruno Giampietro, and Alex Zacharkiewicz, allowing them to view data from their respective external IP addresses.

SIT-10141 Deployed

Export Group Purchases

This feature resolves an issue where users experienced a 500 error when attempting to export purchases from a grouped list. It now allows for successful exports of grouped purchases without encountering this error.

SIT-10142 Deployed

Cart Sync Update

When you remove tickets from the box office page, they should be automatically removed from your shopping cart. This feature ensures that cart contents accurately reflect changes made to ticket availability.

SIT-9953 Deployed

Send Notifications to Admins

This feature resolves an issue with Airflow communication between the main system and HappSnow production environment. It ensures seamless data exchange and synchronization between these systems.

SIT-9955 Deployed

Invite Admin Access

This feature grants administrative access to the TicFlip platform for Jose, enabling him to manage and control the system. This change allows Jose to perform tasks that were previously restricted or limited.

SIT-9956 Deployed

Section Display Fix

This feature allows users to view seating charts by section, ensuring accurate arrangements are displayed for each area. The issue has been resolved, enabling seamless selection of seats within individual sections.

SIT-10143 Deployed

Single Event Series Reservation

This feature resolves an error that prevented users from making a single reservation for an individual event within an event series. It now allows users to complete a successful reservation for a single event in an event series.

SIT-9952 Deployed

Local Environment Setup Tool

This feature allows users to track the time spent setting up their local development environments, streamlining the process of getting started with new projects. It provides a convenient way to log time used for this setup, making it easier to manage project timelines and resources.

SIT-10683 Deployed

Invoice Submission Validation

When submitting an invoice, the system will now display a clear error message indicating that there was an issue processing the invoice, directing users to review the logs for more information. This change aims to provide a more user-friendly experience and help resolve issues more efficiently.

SIT-10905 Deployed

Seat Number Validation Check

This feature improves the system's handling of Virtual Line (VL) API responses by adding a check for null seat numbers, preventing over-validation and barcode mismatches. It now flags an error if the seat field is missing in the response before proceeding with validation or order creation.

SIT-10682 Deployed

Open Terms and Conditions

The feature fixes an issue where the Terms and Conditions (Ts & Cs) hyperlink on the invoice form does not open as expected. Now, when clicked, the Ts & Cs will open in a new window or tab.

SIT-9924 Deployed

Update Existing User Role

This feature resolves an issue where users encountered errors when attempting to update the role of an existing user for a partner copied from production to a demo environment. It now allows users to successfully update roles for partners in the demo environment without encountering errors.

SIT-9925 Deployed

Manage AWS Secret Keys

The TicFlip feature allows users to securely review and manage their AWS secret keys, ensuring sensitive information is protected. This feature enables users to easily flip between different secret keys for testing purposes without exposing sensitive credentials.

SIT-9926 Deployed

Create User Credentials

This feature allows users to create database credentials for a user named Jonathan, enabling them to connect to and manage databases. The functionality is designed to facilitate secure and efficient database interactions.

SIT-10899 Deployed

Actual Payment Match

This feature ensures that the full payment amount displayed on invoice details and paid sections accurately reflects the actual amount paid by users. It resolves an issue where the displayed payment amount did not match the actual amount paid.

SIT-10128 Deployed

Add to Cart Button Fix

The "Add to Cart" feature has been fixed, allowing users to successfully add items to their cart without requiring an existing cart to be created first. A new button design has also been implemented to replace the previously appearing red rectangle.

SIT-9922 Deployed

Save Customer Profile Changes

The feature allows customers to edit certain profile details, such as Member Since and Address fields, but prevents these changes from being saved to the database. An "Update Customer" button has been added to enable saving of edited changes.

SIT-9923 Deployed

Seat Map Loading

The feature allows users to view and manage seat maps for events on the Box Office and Event pages, resolving an issue where these features were previously not loading. This improvement enhances the overall user experience for event attendees and organizers.

SIT-10254 Deployed

Update Public IP Addresses

This feature allows users to update the public IP addresses associated with users "Alex" and "Cesar", enabling changes to their network connectivity settings.

SIT-9918 Deployed

Customer Profile List Warnings

This feature addresses two warning messages that previously appeared at the top of the Customer Profile List screen, providing a clearer and more user-friendly experience for customers. The updated design now removes these warnings, allowing users to focus on viewing customer profiles without distractions.

SIT-10900 Deployed

Marketplace Account Management

This feature sets up the necessary connections for testing and quality assurance of the Sports Illustrated Tickets marketplace, including database access and monitoring tools. It enables testers to validate the platform's functionality in a controlled environment.

SIT-10255 Deployed

Restart Console Access

This feature allows users to reset their credentials for Jose, enabling them to regain access to the Happnsnow Console. By restarting Jose's credentials, users can resolve authentication issues and continue using the console as usual.

SIT-10915 Deployed

Restart User Credentials

This feature allows users to reset their credentials for Felipe Santiago on the TicFlip database. This enables users to regain access to their accounts if they have forgotten or lost their login information.

SIT-10134 Deployed

Error Handling and Recovery

This feature resolves errors that occur during the checkout process, ensuring a smoother and more secure transaction experience for users. It aims to prevent disruptions in the checkout flow and provide a better overall shopping experience.

SIT-10908 Deployed

Grant DB Access to User

This feature grants access to the Production Marketplace database for Virginia Castells, allowing her to read data from the system. This change enables her to perform her job duties related to managing the database.

SIT-10691 Deployed

Event Series Transactions

The feature updates the layout of the Reservations grid in Event Series, moving it from under "Reservations" to under "Transactions", allowing users to view event series transactions alongside other transaction types. This change provides a more intuitive and organized display for managing event series transactions.

SIT-11143 Deployed

Clear Cache Button

This feature resolves an issue with the review cache on cdn.sitickets.com, ensuring accurate and up-to-date information is displayed to users. The fix improves performance and reliability of the website's content delivery system.

SIT-10690 Deployed

Data Ingestion Pipeline

This feature establishes a solid data architecture foundation for ingesting new data into the system, ensuring efficient and reliable processing. It lays the groundwork for future data management capabilities.

SIT-11142 Deployed

Fix Primary API CORS

This feature reviews and resolves potential Cross-Origin Resource Sharing (CORS) issues with the primary customer API to ensure secure data exchange. It aims to improve data integrity and prevent unauthorized access.

SIT-11141 Deployed

Resolve Order Synchronization

This feature resolves issues with data synchronization between production and Business Intelligence (BI) environments, ensuring that order data is accurately reflected in both systems. It aims to eliminate unsynced orders between the two platforms.

SIT-9930 Deployed

Show Available Seats

This feature enhances the customer profile page's Finance tab by displaying accurate payment plan information, including seats, for orders with quantities, and resolves inconsistencies for non-active customers.

SIT-10911 Deployed

Event Ticket Fallback Banner

The new feature displays an event ticket banner in the My Tickets section, replacing the event series card. If an event has a custom banner defined on its BOE, it will be displayed; otherwise, the "Si Tickets" fallback banner will show instead.

SIT-9976 Deployed

Correct Payment Plans

The season ticket payment options feature has been updated to resolve an issue where users were unable to select monthly, quarterly, or bi-monthly payment plans due to a "Request failed with status code 400" error. This fix ensures that users can now successfully purchase season tickets using these payment plans.

SIT-10509 Deployed

Mobile Ticket Links

This feature enhances the "Ticket Orders by Date" report by adding mobile links for each ticket order, making it easier for users to access and view order information on-the-go. The updated report now includes this additional link, improving overall user experience.

SIT-10508 Deployed

Delete Unused Database Columns

This feature removes outdated database columns from our application, ensuring data consistency and preventing errors caused by deleted migrations. It updates Prisma files and creates a new migration to delete the affected columns from our QA and UAT environments.

SIT-9681 Deployed

Sync Missing Orders

This feature resolves an issue where orders were not syncing correctly between systems, allowing users to manually re-sync missing orders and update their workspace accounts in production.

SIT-10515 Deployed

Manage AWS CLI Configurations

This feature resolves an issue with the AWS CLI configuration, ensuring users can access and manage their AWS resources smoothly. The fix improves the stability and reliability of the AWS CLI tool.

SIT-9740 Deployed

Failed Order Analytics

This feature allows users to generate reports that provide real-time information about failed or cancelled orders, including relevant details to be used for automated notifications to customers. The report populates essential order and event data, enabling timely communication with affected customers.

SIT-9981 Deployed

Add Partner Domain

This feature allows users to easily switch between different email domains by adding Partner OVW to the list of available options. This enables seamless domain switching without requiring manual configuration.

SIT-10514 Deployed

Review RDS MySQL Aurora Issues

This feature allows users to review issues related to Amazon RDS MySQL Aurora instances using JSON data. It enables more detailed and accurate troubleshooting of database-related problems.

SIT-9741 Deployed

Run S3 Commands Securely

This feature allows users to securely connect to Amazon Web Services (AWS) and execute commands on S3 buckets using their stored AWS credentials. This enables seamless management of S3 resources without requiring manual credential entry.

SIT-9982 Deployed

Invite Team Members to Repositories

This feature grants access to the TicFlip BitBucket repository for a specific user, allowing them to view and manage the project. The user, Fernando Barreto, will now have permission to interact with the repository.

SIT-9742 Deployed

Access to Main AWS Siticket

This feature allows users to access the main account of AWS Sitickets, providing a centralized hub for managing tickets and related information.

SIT-10725 Deployed

Grant User Access Management

This feature grants Alefe access to perform Marketplace Analysis, allowing her to view and analyze data from various sources such as repositories, AWS Integration accounts, and databases. This enables her to conduct thorough analysis and make informed decisions.

SIT-10512 Deployed

Sync NFL API Prices

This feature updates prices in the NFL snapshot to reflect changes from the associated API, ensuring accuracy and consistency. It also removes markup from wholesale prices to provide a more accurate representation of market values.

SIT-9989 Deployed

Automated Pipeline Deployment

This feature automates the deployment process for Business Operations Engine (BOE) to production using AWS Pipelines, mirroring the automated code deployments from Source Integration (SI). When the QA branch is merged, it runs scripts automatically using the latest commit.

SIT-9990 Deployed

Invite Collaborators to AWS Code

This feature grants users the ability to manage and access AWS CodeArtifact repositories from within our application. It allows authorized users to securely retrieve and use code artifacts for their projects.

SIT-10517 Deployed

Grant Access to Databases

This feature grants access to the Warehouse System (WS) and Business Operations Engine Database (BOE DB) for user Fernando Fariña, allowing him to view and interact with relevant data in both UAT and production environments. This update enables authorized personnel to perform their tasks efficiently.

SIT-10727 Deployed

Set Base Event URL

This feature creates a new environment variable named BASE_EVENT that holds the correct URL for the tickets API, enabling the Events API to function correctly on TicFlip's QA. This resolves a blocker issue and allows testing of the API in the AWS Integration account.

SIT-9755 Deployed

Upload Targeted Audiences

This feature allows users to easily upload targeted audience lists to OneSignal, enabling more effective execution of push notification strategies. By doing so, marketing operations specialists can manually manage their audience segments and tailor notifications for specific groups.

SIT-9756 Deployed

Send Custom Notifications

This feature allows users to create customizable notification templates and schedule automated sending of these notifications to specific audience groups in OneSignal.

SIT-10732 Deployed

Remove User Access

This feature removes the specified email address from accessing the system. It ensures that users with outdated or invalid email addresses can no longer log in to the system.

SIT-10731 Deployed

Single User Login

This feature allows users to log in to the application using their email address and password, specifically for the federico.crespo@sportsillustratedtickets.com domain.

SIT-9752 Deployed

Weekend Event Push Notifications

This feature allows users to receive personalized push notifications on weekends highlighting local trending and upcoming events. Users can now stay informed about relevant activities in their area during typically quiet periods.

SIT-9753 Deployed

Target Weekend Event Recipients

This feature allows data analysts to create custom queries to identify active users who haven't received a notification in a while, enabling targeted weekend event promotions.

SIT-10735 Deployed

Show All Tickets

This feature ensures that customers can view all orders, including those from non-event-series tickets (/tickets) and event-series events (/legacy), without any conflicts or hidden content. It aims to provide a unified view of customer orders across both systems.

SIT-10495 Deployed

AnyTickets Queue Sync Process

This feature creates a new SQS queue process for AnyTickets QA, UAT, and Prod environments, mirroring the existing Broker_sync process. The new process follows a consistent naming convention to ensure seamless integration with other systems.

SIT-10494 Deployed

Access to Multiple Accounts

This feature grants Alefe access to the WS Postgress QA database and allows her to manage AWS Dev and Main accounts. This enables her to perform tasks and make changes in these systems as needed.

SIT-9726 Deployed

Redirect to New Event Pages

This feature allows users to be redirected from old event URLs to new ones, ensuring a smooth transition for those who have already been marketed the old events. The redirect will work on both direct Happsnow URLs and WS URLs, protecting user experience during this change.

SIT-10146 Deployed

Clear Cart on Logout

When a BOE Admin logs out of the system, their shopping cart should be automatically cleared to ensure a seamless user experience. This feature resolves an issue where carts remained active after logout.

SIT-10939 Deployed

Replace BOE S3 Bucket Alias

This feature allows users to create an alias for their S3 bucket, enabling them to access it via a custom domain instead of the original URL. This change simplifies file path management and improves accessibility for Header Images in BOE.

SIT-10936 Deployed

Update Real-Time Pricing

The NFL API pricing issue has been resolved, ensuring accurate and up-to-date pricing information for users. This fix improves the reliability of our sports data services.

SIT-9963 Deployed

Payment Deferred Button Text

When applying the list code "Defer payment", the button text changes to "Payment deferred" in orange, indicating that payments are being deferred for an AC Customer. This change ensures clarity and consistency in the user interface.

SIT-9964 Deployed

Flush Partner Cache After Process

After successfully processing a transaction, reservation, or bulk import, our system automatically flushes the partner cache, ensuring that customer profile and transaction details are now visible to the partner. This update ensures accurate information is reflected in the partner's system after completion of these processes.

SIT-9965 Deployed

AWS Admin Access Setup

This feature grants the user "Adam" administrative access to Amazon Web Services (AWS), allowing them to manage and control AWS resources. This enables Adam to perform tasks such as creating and managing accounts, configuring security settings, and monitoring resource usage.

SIT-10489 Deployed

Automatic Connection Cleanup

The Redis connection fix ensures that the Redis connection is properly closed after use, preventing potential memory leaks and improving overall application stability. This update resolves an issue where the connection was not being released back to the pool, leading to resource utilization problems.

SIT-9725 Deployed

Return to Previous Step

The Invoices feature now allows users to easily return to the step-by-step process from any step by clicking on "Step 1 Summary" instead of having to leave and re-enter the page. This provides a more seamless experience for customers navigating the payment options.

SIT-10148 Deployed

Ticket Count Update on Success

When a payment is successfully processed, the system now accurately displays the number of tickets that have been processed in the success message, replacing the previously incorrect "0" value with the correct count. This ensures users receive an accurate update on their ticket processing status.

SIT-10149 Deployed

Show Seat Names for GA

The feature resolves an issue where the seat name for General Admission (GA) events was incorrectly displayed as "Unknown" on the transaction page. This change ensures that accurate seat information is now correctly shown for GA events.

SIT-9966 Deployed

Ramp Up Meeting Setup

This feature allows users to schedule and join "Ramp Up" meetings with their team members, facilitating collaboration and knowledge sharing. It enables teams to quickly get up to speed on new projects or tasks, promoting efficient onboarding and productivity.

SIT-9967 Deployed

Link Monster Truck Profiles

The Pixel ID for Monster Truck Legends feature allows players to customize their monster trucks with unique pixel art designs. This new customization option enables players to personalize their trucks and express their individuality in the game.

SIT-10500 Deployed

Review and Resolve Pipeline Issues

This feature allows users to review and investigate issues found in the QA frontend pipeline, enabling them to identify and resolve problems more efficiently. It provides a streamlined process for reviewing and resolving frontend pipeline issues.

SIT-9734 Deployed

Redirect CloudFront Options

This feature investigates and researches the available redirect actions on Amazon CloudFront for Business Owners (BOE), aiming to improve their content delivery experience. The goal is to provide more control over how users are redirected when accessing cloud-fronted content.

SIT-10498 Deployed

Create Primary Partner Pipelines

This feature allows users to create custom data pipelines specifically designed for their primary partner, streamlining data exchange and integration between the two entities. By creating these tailored pipelines, users can efficiently manage and synchronize data between their organization and its key partners.

SIT-10497 Deployed

Map 3DDV Venues to Database

This feature adds 3D Data Visualizations (3DDV) venue IDs to our database for Major League Baseball (MLB), mapping each venue ID from the 3DDV list to the master_events_venues table. The data is populated in batches using a SQL INSERT statement, linking event IDs and 3DDV venue IDs for accurate record-keeping.

SIT-9970 Deployed

Deployment Planning Tool

This feature plans and prepares for the deployment of the Datadog agent and Datalog Logs in the UAT environment, estimating potential downtime and risks to ensure a smooth transition. It helps mitigate disruptions during the deployment process.

SIT-10715 Deployed

Increase Lambda Function Storage

This feature increases the storage capacity for Lambda functions stored on Integration Accounts, allowing users to store and manage larger amounts of data. This enhancement provides more flexibility and scalability for users who rely on Lambda functions in their integrations.

SIT-9971 Deployed

Assign Roles to Users

This feature enhances the DevOps ramp-up process for new team members, providing a streamlined onboarding experience that includes automated workflows and personalized support. It aims to reduce the time and effort required for developers to get up-to-speed with our tools and processes.

SIT-10503 Deployed

Move Tickets to New Branch

This feature moves all existing tickets from the old branch to the new "feature/demo-v2" branch, allowing for a fresh start and migration of tasks.

SIT-9972 Deployed

MLB Whitelist Configuration

This feature allows users to specify an outbound IP address for each environment (UAT, QA, Prod, Int, and BOE) to enable MLB whitelisting, ensuring secure access to external services. This enables more granular control over outgoing network traffic for different production environments.

SIT-10502 Deployed

Sync Dead Letter Queues

This feature adds "dead letter queues" to synchronize job queues with alert triggers, ensuring that failed tasks are properly handled and can be reviewed for debugging purposes. This setup allows for more robust error handling and monitoring of job queue operations.

SIT-10714 Deployed

Add Redis Endpoints

This feature allows users to easily configure Redis connection settings by setting environment variables in the TicFlip user management system. This simplifies the process of connecting to Redis for caching and other purposes.

SIT-9718 Deployed

Setup AWS Credentials

This feature sets up Amazon Web Services (AWS) credentials for the Ticflip QA database user, allowing integration with the platform. The setup enables read and write access to the user's account.

SIT-10501 Deployed

Assume Integration Account Role

This feature allows users to assume the role of another user in an integration account on Alefe, enabling them to access and manage data as if they were that user. This functionality simplifies collaboration and data management for teams with shared accounts.

SIT-10955 Deployed

Split Payment Ticket View

When making a purchase with a split payment, users may not be able to view all related tickets in their "My Tickets" section. This feature aims to resolve this issue and provide a more accurate representation of tickets associated with a split payment transaction.

SIT-9732 Deployed

Access Console Code Artifacts

This feature allows users to access code artifacts directly from the console and through npm install, simplifying collaboration and version control. Users can now easily retrieve and manage code assets without needing to navigate to specific pages or repositories.

SIT-10547 Deployed

Manage MySQL Connections

This feature allows users to schedule meetings with Jose to discuss specific topics related to snow log management and MySQL database configurations. The meeting will provide an opportunity for users to receive guidance and support on these technical matters.

SIT-10546 Deployed

Manage Environment Variables

This feature updates the environment variables used by TicFlip's user management system to ensure accurate and secure configuration. The update aims to improve the overall performance and reliability of the user management functionality.

SIT-10551 Deployed

Join Meeting from Calendar

This feature allows team members to schedule and join sprint meetings with Jose, enabling seamless collaboration and communication during project sprints. It provides a centralized platform for Jose to facilitate and manage these meetings.

SIT-9777 Deployed

Add AWS CLI Credentials

This feature provides the necessary AWS CLI credentials (AWS key and secret) to support both UI AWS console access and development use cases. This update allows developers to access AWS resources using the command line interface.

SIT-10550 Deployed

Fix Issue Reports

This feature helps developers quickly identify and resolve issues by providing additional context and information. It assists in fixing problems and related concerns more efficiently.

SIT-9778 Deployed

Bitbucket Repository Access

This feature sets up read-only access to a specific repository in BitBucket for user Alex, enabling them to receive push notifications without having write permissions. This allows for secure and controlled access to the repository for notification purposes.

SIT-10555 Deployed

Switch to WS Link

The feature updates the reservation email links to direct customers to the Billing Office Entry (BOE) page instead of the Web Services (WS) invoice page. This change improves the user experience by providing a more streamlined and efficient process for customers to access their reservations.

SIT-10554 Deployed

Edit Event Series Successfully

When editing an existing Event Series, the system sometimes displays a 500 Server Error despite successfully saving changes. However, the updates are still saved correctly, even if the error message is displayed.

SIT-9785 Deployed

Root Cause Analysis Report

This feature analyzes the significant increase in MS AI Search costs in Azure and provides a detailed report outlining the root cause of the price hike. The report aims to help inform future decisions on reviving or maintaining this service.

SIT-10558 Deployed

Logo Header Image Switcher

The new feature allows users to upload and display their preferred company logo on the production header. This change enables a more personalized and professional look for the platform.

SIT-10562 Deployed

Update Secondary Market Pricing

This feature updates the prices of APIs on secondary market snapshots to reflect their current values, ensuring accuracy and reliability for users. The change improves the overall quality of data displayed in these snapshots.

SIT-9787 Deployed

Assign Event Managers

This feature resolves the issue where users assigned the "Event Manager" role were unable to be selected for assignment to a Classic GA Event. It now allows Event Managers to be properly assigned to events.

SIT-9789 Deployed

Load iframe from WS

The feature resolves an issue where loading tickets via iframe from the web server (WS) throws an error, while loading them directly from the hn-dev environment works fine. This fix ensures that iframe loads correctly and displays ticket information without errors.

SIT-9790 Deployed

Test Stripe Configurations

This feature resolves an issue where users were unable to complete purchases on event pages due to Stripe configuration errors. The fix allows for seamless payment processing through the box office option.

SIT-9758 Deployed

Event Series Payment Schedule

As an administrator, you can now set initial and final due dates for season ticket payments at the event series level, allowing for more flexible payment scheduling. This feature enables admins to manage payment schedules with greater precision, ensuring timely payments from customers.

SIT-9761 Deployed

Task Summary

This feature provides a clear overview of completed and remaining tasks in Datadog, allowing users to easily track progress and stay up-to-date on their work. It simplifies the task management process by consolidating information into a single, accessible location.

SIT-10529 Deployed

Database Connection Recovery

This feature resolves an issue where the TicFlip backend was unable to connect to its database, ensuring stable and reliable access to data. The fix improves overall system performance and availability.

SIT-10526 Deployed

Spin Up UAT Environment

This feature allows developers to spin up a User Acceptance Testing (UAT) environment for TicFlip that mirrors the QA environment, providing a secure and password-protected space for testing.

SIT-10531 Deployed

TicFlip Email Connection Troubleshooter

This feature resolves an issue with the connection to Amazon Simple Queue Service (SQS) for sending ticflip emails, ensuring reliable and error-free communication. The fix improves the overall stability of the email sending process.

SIT-10743 Deployed

Attach Payment Method

When attempting to attach a payment method in the booking process, an error occurs due to Stripe requiring a valid payment method ID. The feature now validates and passes the correct payment method ID to the API request to resolve this issue.

SIT-10530 Deployed

Error Notification System

The new feature resolves issues with Tableau Server, preventing it from sending error messages and improving overall performance. This enhancement ensures a smoother user experience for those working with the platform.

SIT-10536 Deployed

Bot Traffic Mitigation Tool

This feature aims to prevent automated web scraping attacks on NFL event pages by implementing measures to detect and block suspicious browser activity. It will help protect the site from potential bot traffic and maintain user experience during high-demand events.

SIT-10748 Deployed

Process Split Payments

This feature resolves an issue where users encountered errors when attempting to process payments using split payment methods, such as Adyen test cards. It now allows for successful processing of payments with these methods.

SIT-10746 Deployed

Auto Pay Validation

When importing a payment template without selecting an Auto Pay option, the system now displays an error message to inform users of the required field. This change helps prevent errors and ensures a smoother user experience when setting up payment templates.

SIT-10538 Deployed

Deactivate Unused Accounts

This feature allows administrators to review and deactivate unused accounts of HappsNow partners on our production platform. This helps maintain a clean and secure user base by removing inactive users.

SIT-10537 Deployed

Failed GoCardless Transfers Report

This feature allows BOE partners to view consolidated reports of failed GoCardless cash transfers across all groups and partners, with customizable filtering options for easier analysis.

SIT-10544 Deployed

High Traffic Dashboard Monitor

This feature allows users to create a centralized list of dashboards to monitor during high traffic events for SI Concerts, ensuring timely alerts and collaboration among team members. The dashboard includes links to key metrics and parameters to track, as well as a schedule for rotating monitoring responsibilities among designated team members.

SIT-9774 Deployed

Webstore Database Connection

This feature enables the integration of webstore data into the ticflip-core package, allowing users to access and manage their webstore data through the PRISMA package. The connection provides a model definition for the master_events table, enabling seamless data exchange between the webstore and ticflip-core systems.

SIT-10545 Deployed

Debug Issue Resolution Tool

This feature resolves a debugging issue on the happsnow production environment, ensuring stable performance and reliability. The fix improves overall system functionality and user experience.

SIT-9804 Deployed

Show Adyen in Connections

As a BOE admin, when adding a new partner with an Adyen MID value, the "Adyen" connection will be automatically displayed in the Partners list's Connections column. This allows admins to easily identify partners with Adyen connections at a glance.

SIT-10570 Deployed

Remote Desktop Access for Windows

This feature allows users to spin up a Windows virtual machine within a QA container, enabling remote desktop connections and secure communication with the MLB SDK through whitelisted QA IPs. This facilitates seamless testing and development in a controlled environment.

SIT-9800 Deployed

Password Reset Success Indicator

When attempting to reset a password, users will now receive a more informative error message instead of a generic 500 Internal Server Error. This change aims to provide a better user experience by offering more context and helping users troubleshoot the issue.

SIT-10582 Deployed

Error Handling for Transactions

This feature addresses an issue where transactions were failing due to errors in the ChargeResult.php file. It now resolves these errors, ensuring smoother transaction processing and improved user experience.

SIT-10378 Deployed

Deploy Seller UI and API

This feature allows users to connect with Mario through the AWS console, providing an enhanced user experience. It also enables access to the Seller UI and API, streamlining business operations for sellers.

SIT-9575 Deployed

Monthly Stripe Reporting Updates

This feature updates our Stripe reporting system to include monthly data from February, providing more accurate and comprehensive financial insights. The change allows for seamless integration of new transaction data with existing reports.

SIT-10379 Deployed

Re-enable User Access

This feature reactivates access to an AWS account that was previously locked out for a user named Francisco. It allows the user to regain their account privileges and resume using the service.

SIT-9573 Deployed

BOE Dev Database Access

This feature grants users read-only access to the Business Operations Environment (BOE) development database, allowing them to view data without modifying it. The user's external IP address will be verified to ensure secure access to the database.

SIT-9579 Deployed

Customizable Email Notifications

This feature allows users to create custom repositories for storing and managing their email notification codes, providing a centralized location for easy access and management. This enables users to organize and track their notification codes more efficiently.

SIT-9583 Deployed

Searchable Attribute Filter

This feature allows BOE admins to easily find and select from a list of available attributes when assigning an attribute to a customer on their profile page. A dynamic filter field will be added to search for attributes as the admin selects or creates a new one.

SIT-9584 Deployed

Test Next App Integration

This feature creates a proof of concept for integrating the BO 2.0 Next JS App into the BOE Customer Profile story, aiming to modernize development and resolve local testing issues. The test will be pushed to QA to verify successful loading.

SIT-10381 Deployed

Create User Accounts

This feature creates new users for the Happnsnow production databases, including DynamoDB, as well as QA and Production webstores, specifically for user Fernando Mendoza. This setup allows for access to these systems with the designated user credentials.

SIT-9581 Deployed

Copy Database

This feature allows users to create a copy of an existing database in the QA environment, enabling them to test and work on a duplicate version without affecting the original. This function simplifies the process of setting up testing environments by providing a quick clone option for databases.

SIT-9551 Deployed

Transfer Ticket Authorization

When deploying primary-ticket-api lambdas, users are encountering an "AccessDeniedException" due to missing permissions in their assumed role, preventing them from accessing DynamoDB resources. The feature resolves this issue by adding necessary identity-based policies to allow authorized access to DynamoDB tables.

SIT-9560 Deployed

Edit Sales Rep Information

As an administrator, you can now edit the Sales representative associated with a customer from the Customer Detail page, allowing for easy updates and preservation of previous values. The changes are confirmed after completion and automatically saved to the database.

SIT-8620 Deployed

Gap Analysis Tool

This feature compares the functionality of Ticketsuite and Automatiq to identify gaps between the two systems, helping users understand their differences and potential areas for integration or improvement. It provides a comprehensive analysis to inform strategic decisions about system adoption or optimization.

SIT-10605 Deployed

Public Email API URLs

This feature adds a new environment variable, NEXT_PUBLIC_EMAIL_API_URL, to the QA, UAT, and PROD environments for ticflip-ui, allowing users to access email APIs with specific domain URLs. The variable provides a secure way to connect to email services in different testing stages.

SIT-9291 Deployed

Define Architecture Document

This feature finalizes the Architecture document, providing a clear and comprehensive overview of the system's design. The finalized document will be accessible on Lucidchart.

SIT-8837 Deployed

Persistent User Mixpanel ID

This feature ensures that users' Mixpanel IDs remain consistent across all app interactions by storing them locally on the device. When the app is launched, it checks if an ID exists and reuses or generates a new one if necessary, maintaining uniqueness for each user session.

SIT-9311 Deployed

Multiple Events in Cart

This feature allows users to add multiple events with different dates to a single cart purchase, streamlining the buying process and enabling a more efficient checkout experience. At checkout, all carts are merged into a single transaction ID, allowing for a single credit card charge for the total amount.

SIT-9162 Deployed

Manage Cart Items

As a BOE Admin, you can now easily manage your tickets by adding, viewing, updating, and removing them from the Cart. This feature allows you to quickly select multiple tickets, add them to your cart, and keep track of your purchases across different events and dates.

SIT-9338 Deployed

Bulk Import Reservations

This feature allows users to import multiple reservations at once for their partners, streamlining the process of managing partner bookings. It simplifies the bulk reservation process, making it more efficient and convenient for both partners and administrators.

SIT-9339 Deployed

Increase Max Ticket Sale Limit

This feature increases the maximum number of tickets that can be sold through our platform, allowing for more flexibility in customer orders.

SIT-9216 Deployed

Release Maple Grove Reservations

The feature allows users to manually release a subset of reservations in Maple Grove on April 14th, specifically targeting reserved seating, Club Nitro, and premium parking sections. This manual release will force the selected sections to expire, as requested by Maple Grove.

SIT-9342 Deployed

Migrate Email Domains

This feature allows users to migrate their email addresses from the old Hosted Network (HN) domain to the new Service Interface (SI) domain. This change enables seamless continuity of email services and reduces potential disruptions for end-users.

SIT-9331 Deployed

Zoho Reporting Sync

This feature enables admins to view and manage partner Zoho reports in one place, automatically syncing new partner data and allowing for easy access to reporting data. It also lays the groundwork for future enhancements, such as upsell integration and flip-on functionality.

SIT-10070 Deployed

Process Multiple Events During Checkout

As a BOE Admin, you can now complete the checkout process for purchases with multiple related events, resulting in a single order confirmation. This update allows admins to efficiently manage transactions with multiple associated events.

SIT-8502 Deployed

Filter Export Data

As a BOE Admin, you can now filter exported reports by selecting specific criteria such as date, event, and payment channel. This feature helps prevent timing out issues when exporting large datasets, allowing partners to scale down their exports and only retrieve needed data.

SIT-7288 Deployed

Deploy Seller API Pipelines

This feature allows users to create pipelines for deploying the Seller API, including setting up IAM permissions and configuring an S3 bucket for uploading files. The pipeline will also enable basic testing of the uploads before they are deployed.

SIT-9381 Deployed

Events by Location

The feature has resolved an issue where "Events Near" and "Events in All Locations" were not displaying on category and subcategory pages. This improvement now allows users to view these event types on these pages, enhancing their overall experience.

SIT-9376 Deployed

Refresh Price Starting At

When navigating between 3D Dynamic Views (3DDV) maps, the "Price starting at" value should be updated correctly, displaying the correct range instead of always showing $0.

SIT-8619 Deployed

Add Top Ad Banner

Admins can now easily add a top ad banner to specific Venue pages from the Marketing panel in the admin dashboard. This feature allows admins to select a venue page and upload their own ad banner, ensuring consistency with existing performer page layouts.

SIT-9266 Deployed

Missing Venue IDs

This feature updates the list of venues for Sophie's mapping by adding missing 3DDV IDs and verifying that incorrect mappings are corrected. It ensures accurate venue information is associated with Sophie's existing list.

SIT-8330 Deployed

Update Company Information

We updated our Terms of Use to reflect changes in address and entity information, ensuring accuracy and consistency in our legal documents. These updates include corrections to company names and addresses, as well as removal of outdated language.

SIT-9382 Deployed

View 3D on Click

On mobile devices, users can now toggle between viewing 3D views and maps by clicking on a ticket group. When in view mode, a modal window will cover the screen, allowing users to access detailed seating information and easily return to the event page with listings and map.

SIT-8443 Deployed

Order Data Visualization

This feature allows users to create custom tables in Kibana that display all order data fields, including vendor webhook responses, total counts, and filters for specific time ranges. The table also shows the status of each order as either successful or failed, providing a more detailed view of order history.

SIT-9385 Deployed

Section Filter Persistence

When using the 3D Devolution View (3DDV) feature, selecting a specific section on the map should still be applied when updating the ticket filter, ensuring users can make targeted changes to their selected area. This fix addresses the issue of losing the selected section number when applying filters in 3DDV.

SIT-9401 Deployed

Resolve Random Inventory Errors

This feature resolves an issue where users were randomly encountering an "Oops" message when attending MLS events, instead of seeing the expected inventory information. It ensures that accurate and reliable data is displayed during these events.

SIT-8645 Deployed

Live Nav Bar Updates

The Admin Panel's navigation bar customization feature has been fixed to ensure changes are reflected in the frontend application after publication. This update resolves an issue where changes made to the nav bar were not being applied on the production site.

SIT-9408 Deployed

Optimize Checkout Flow

This feature reduces the delay between adding items to cart and being redirected to the checkout page on the ticket detail page. It also aims to improve performance by addressing memory constraints issues that were causing buttons and operations to become delayed or unusable.

SIT-9406 Deployed

Double Load Balancing

This feature allows users to double-load secondary events, enabling them to view and manage multiple related tasks or activities simultaneously. This improvement enhances the overall user experience by providing more flexibility and control over secondary event management.

SIT-8108 Deployed

Log Ticket Validation Response

This feature provides a report that validates the master validation response for log ticket master data through a vendor API, allowing stakeholders to access and view this information. The report enables users to retrieve specific data from the Elasticsearch database.

SIT-9134 Pending QA Deployment

Seller Login and Token

This feature allows sellers to log in to the platform using their credentials, receiving their user details and an API token that can be used to make additional seller API calls during their session. The login process returns both the seller's profile information and a unique authentication token for secure access to the Seller API.

SIT-8932 Deployed

3D Image Viewer Above Tickets

This feature allows users to view a 3D image above the ticket list, enhancing their overall viewing experience. The addition provides an immersive visual element that complements the existing ticket list functionality.

SIT-9246 Deployed

Seat Map Rendering from 3DDV

This feature allows users to visualize the seating map for a specific aircraft type (AC) in 3D, with interactive elements that enable them to select seats and view detailed information. The feature also updates ticket group listings and displays a modal with ticket details when a seat is selected.

SIT-8939 Deployed

3D View Filter

The new 3DDV Filter UI allows users to easily search and filter data by selecting specific criteria, streamlining the process of finding relevant information. This feature enhances user experience by providing a more intuitive and efficient way to interact with data.

SIT-8843 Deployed

Mobile Web Seating Event Cart

When adding a seating event to cart on the mobile web version of our platform, users may experience a crash. This issue has been resolved and users can now successfully add events to their cart without interruption.

SIT-8414 Deployed

Optimize Partner Payout Queries

This feature optimizes the performance of a query that retrieves partner payout information from multiple tables in the database, reducing CPU usage and improving overall system efficiency. It aims to resolve issues with high CPU usage caused by slow database queries on the production environment.

SIT-9362 Deployed

Manage Partner Accounts

Maple Grove has been integrated as a partner in the Zoho platform, allowing users to access its features and services within our application. This partnership enhances our capabilities and provides users with additional tools and functionality.

SIT-9186 Deployed

Error-Free Event Creation

When creating an event, users will now receive a more informative error message instead of a generic "Internal Server Error 500", helping them quickly identify and resolve the issue. This change aims to improve the user experience by providing clearer feedback when encountering technical errors.

SIT-9184 Deployed

Bulk Event Validation

When checking out on Box Office, an error occurs that prevents users from completing their purchase. This issue has been resolved to ensure a smoother checkout experience for customers.

SIT-7204 Deployed

Sync Event Series

This feature enables BO-ENT partners to synchronize their Event Series with the Web Store, allowing them to view and manage their events in one place. Existing Event Series can be synced to the web store, similar to how Groups or Events are currently synchronized.

SIT-9234 Deployed

Searchable Reservation Database

The updated feature improves the reservations search functionality to handle large numbers of reservations for single events, ensuring that users can find specific reservations even when searching by unique identifiers such as ID or email. This enhancement resolves issues where searches would previously return no results despite the reservation being present in the database.

SIT-9235 Deployed

Show Ticket Details

When purchasing a General Admission ticket on the My Tickets page, users should now see their specific section information, including "For Seating" and the section number, similar to the Apple Wallet view from the BOE Event website. This change enhances the user experience by providing more detailed information about their ticket purchase.

SIT-9006 Deployed

Add Tickets to Cart

When purchasing tickets for General Admission events, users may encounter an issue where tickets are not successfully added to their cart. This problem prevents users from completing their ticket purchases.

SIT-7026 Deployed

Sync Existing Groups

This feature allows hosts to easily synchronize their existing groups with partners, mirroring the same functionality used for Events and Partners. This enables seamless group management across different users and platforms.

SIT-8652 Deployed

Update Venue Location Data

This feature creates an automated pipeline to update location data for Business Objects Enterprise (BOE) venues by importing venue information from a CSV file and using the Google Maps Geocoding API to convert addresses into precise coordinates.

SIT-7028 Deployed

Group Search Cleanup

When a synced group is deleted by its host, it should no longer be visible or searchable in Workspace Search. This feature ensures that deleted groups are properly removed from search results to maintain data integrity and user experience.

SIT-8505 Deployed

Update Order Confirmation Branding

This feature updates the order confirmation email to reflect our new brand identity, ensuring that customers receive a consistent and professional experience across all touchpoints. The updated email will feature our revised logo, color scheme, and tone to better align with our overall brand messaging.

SIT-7690 Deployed

Private Events Hide from Search

When a private event is created on BOE, it should not be visible in search results until it is made public. This ensures that sensitive information remains hidden from public view.

SIT-9260 Deployed

Reset Reserved Seat IDs

The Maple Grove Raceway feature allows users to reset specific reservation IDs that cannot be updated due to being reserved seats, resolving an issue where these IDs could not be changed previously. This update enables the resetting of these unique IDs for future use.

SIT-9257 Deployed

Delete Reservation ID

This feature resolves an issue where deleting a specific reservation ID (0176c03fc9c445) at Maple Grove requires resetting it first, allowing users to delete reservations without errors. The fix enables the deletion process for this particular reservation ID.

SIT-8743 Deployed

Custom Role Permissions

As an admin in the SI BO ENT partner tool, users can now create and manage custom roles with specific permissions, giving them more control over access to features such as viewing reports, managing accounts, and processing transactions. This allows partners to tailor the level of access for different types of users within their organization.

SIT-6632 Deployed

Mobile Event Title Truncation

This feature improves the display of events on mobile devices by preventing long titles and venues from extending outside their original bounding boxes.

SIT-7259 Deployed

Seating Chart Display

When viewing a seating event in HN Seating Events, the seating chart is initially hidden and a countdown timer appears instead, starting as soon as the event page loads. The seating chart should be displayed immediately upon loading the event page.

SIT-8159 Deployed

Connect Stripe Account

When trying to connect Stripe, clicking on the connection link throws an error due to an invalid redirect URI. The issue may be related to a change in domain name from the old development environment to the new one.

SIT-8192 Deployed

Update Company Details on Refunds

The Refund Receipt feature now allows customers to update their company details, including email addresses and phone numbers, ensuring accurate communication for refunds.

SIT-9350 Deployed

Adjust Hold Token Expiration

This feature extends the time-to-live (TTL) of Hold Tokens for Business Owner Enterprise (BOE) reservations, reducing the need for manual intervention to resolve issues with reservation access. The update ensures that Hold Tokens remain valid for a longer period, minimizing the frequency of manual resets and updates required by support teams.

SIT-9322 Deployed

Reset Reservation Exceptions

This feature resolves an issue where users were unable to reset multiple reservations with the same date. It now allows for successful reservation reset across different dates.

SIT-9077 Deployed

Season Ticket Holder Teams

This feature enhances the reservation fetching API to include season ticket holder teams, allowing customers with multiple season tickets to see all associated teams and unpaid invoices to be grouped by team.

SIT-9078 Deployed

Team Invoices in API

This feature enhances the Reservation Fetching API to include customer invoices tied to their selected team, displaying information such as invoice status, balance due, and payment history, grouped by team and sorted by next due date.

SIT-8168 Deployed

Event Page Loading Fix

When creating a new event, users may encounter a "Page Not Found" error, but the issue resolves when accessing the event through a different URL. This feature addresses the discrepancy between desktop and web access to ensure a seamless experience for users.

SIT-8921 Deployed

Update Permissions Across Dashboard

This feature updates the Business Operations Entity (BOE) roles and permissions to align with the new multi-tenant features, ensuring seamless access across the dashboard experience. The update replaces hardcoded permissions with the new permission system, enhancing security and user management.

SIT-9146 Deployed

Find Missing Reservations

When creating a new account from a reservation, users may encounter an error message indicating that the reservation was not found. This issue affects customers who attempt to sign up for an account using a reservation ID, even when the reservation appears normal in their view.

SIT-9149 Deployed

Unique Seat Map Display

The Box Office - Seating section feature resolves an issue where the seat map appears duplicated on some seating event box office pages, providing a more consistent and accurate viewing experience for users.

SIT-9119 Deployed

Section Footer Display

The new feature displays the Box Office sections at the bottom of each individual section page on the event details page. This makes it easier for users to view and access specific sections within an event without having to navigate through multiple pages.

SIT-8905 Deployed

Configure Redis Connection

This feature configures AWS Lambda to securely access Redis, resolving timeout errors and ensuring reliable data exchange between services. It enables secure connection settings for the Lambda function to interact with Redis.

SIT-9128 Deployed

Log Messages Display

This feature enhances the Event Edit Page by providing additional log messages at the bottom, offering more context and insights into the event's history.

SIT-8760 Deployed

Sync Event Location Updates

The BOE Sync feature has been improved to correctly sync location updates for both existing and newly created events. This fix resolves issues where changes to event locations were not being reflected in the database after updates.

SIT-8759 Deployed

Synced Group IFrame Loading

The feature ensures that newly created groups in BOE are successfully synced and displayed correctly within the iframe on the group's page. This fix resolves issues where the iframe would fail to load for certain groups.

SIT-8771 Deployed

Sync Ticket Order Queries

The BOE Sync feature now correctly synchronizes ticket orders with the database, resolving a previous query issue. This update ensures accurate and reliable data exchange between systems.

SIT-8866 Deployed

User Session Tracking

This feature adds a script to Datadog that helps track and analyze user session data, providing valuable insights into who is using the application. The script will display statistics on user sessions in Datadog, allowing for better understanding of application usage patterns.

SIT-9310 Archived

Assign Role-Based Access

This feature enhances the roles and permissions system to provide more granular control over access to specific features and data within the application. It allows administrators to assign precise permissions to users, improving overall security and user experience.

SIT-8636 Deployed

Remove Duplicate Lines from Query

This feature resolves an issue where duplicate lines were causing database errors when mapping TEVO events. It fixes a bug in the EventRepositoryEloquent.php file by removing unnecessary array_unique() function calls that resulted in "Array to string conversion" errors.

SIT-9410 Deployed

Update Team Name

The feature updates the hardcoded team name from "Red Bulls" to "New York Red Bulls", ensuring consistency and accuracy in team representation. This change will apply to all relevant areas of the application.

SIT-8175 Deployed

Alerts for Low Inventory

This feature sets up an Amazon SNS trigger that sends email alerts to the TGlist when Logitix inventory is not successfully retrieved, with a specific error code (1001) detected. The CloudWatch logs are monitored for this exact error pattern, triggering an alert notification to the team.

SIT-8496 Deployed

Cancel Transfer Notification

When a ticket transfer is canceled by a Team Lead (TI), users will receive an updated email notification that informs them of the cancellation and assures them they'll be able to receive tickets in their next event. The new email message will provide more clarity on what happens after a transfer is canceled.

SIT-8980 Deployed

Location-Based Event Loading

The "Events in all location" feature has been fixed to load correctly on category pages. This update resolves an issue where users were unable to view events from multiple locations on these pages.

SIT-9135 To Do

Disable Seller Access

As an administrator, this feature allows you to remove a seller from your platform, disabling their access to the Seller API and ensuring they can no longer manage their listings or interact with customers. This process helps maintain the security and integrity of your marketplace.

SIT-9023 Deployed

Sync TN Event Catalogs

The TN Sync feature has been improved to ensure all new and existing Tennessee (TN) events are accurately reflected in the event catalog. This update resolves issues where certain TN events were not being synced correctly, providing a more comprehensive view of available events.

SIT-9144 Deployed

Data Sync Optimization

The "TN Sync Updates" feature resolves an issue where users experienced throttling when running a full data sync. This update improves the performance and reliability of the TN sync process to prevent similar disruptions in the future.

SIT-8098 Deployed

Show Date Format Options

The Discover page will now display dates in a more readable format, showing the month and day on the first line, followed by the day of the week and time on subsequent lines. This updated date display aims to improve user experience and make listings easier to scan.

SIT-9244 Deployed

Smooth Price Slider

The feature resolves the issue where the price slider becomes pixelated and difficult to use when there are many listings for an event. This improvement enhances the user experience by providing a clearer and more intuitive way to filter events based on price.

SIT-9249 Deployed

Smooth Price Slider Experience

When using the price filter feature, moving the slider causes a brief flickering effect on both the screen and seat map display. This issue should be resolved to provide a smoother user experience when selecting new values.

SIT-7752 Deployed

Update Email Error Messages

This feature updates the error message displayed when a user enters an incorrect email address during guest checkout or sign-in processes to provide more clarity. The new message will now read "It appears you provided an incorrect email address please update it and try again" instead of the previous generic error message.

SIT-8757 Deployed

Seat Map Loading Fix

The "Seat Map" feature now loads correctly within iframes, ensuring users can view seating arrangements even when embedded in external websites or applications. This improvement resolves issues with the seat map not loading previously.

SIT-8754 Deployed

Synced Event Paths

The feature resolves an issue where synced Business Object Event (BOE) search results do not load the iframe path correctly. This fix ensures that users can view BOE events with accurate iframe paths.

SIT-8649 Deployed

Full Title Display

This feature improves the readability of event pages by ensuring that long titles and venue names are fully visible, rather than getting cut off. This enhancement provides a better user experience for secondary events pages.

SIT-8655 Deployed

Breakout Reservation Sales

This feature updates the previous day's profit and loss report to include detailed breakdowns of reservations by sport or event, allowing users to better analyze revenue by these categories. The change provides an additional layer of insight into sales performance, similar to existing category breakouts for primary and secondary events.

SIT-8702 Deployed

Make S3 Site Index Available

This feature ensures the site's XML sitemap file is made available in Amazon S3, allowing it to be indexed by Google Search and resolving issues with page indexing. The feature updates the robots.txt file to include the S3 bucket as the root directory for the daily updated index files.

SIT-8711 Deployed

Monthly Sync Cost Estimator

This feature calculates the estimated monthly cost savings by migrating sync operations from Horizon to CloudWatch. It provides a straightforward answer to help users understand how much they can expect to save on their sync costs after making this change.

SIT-8559 Deployed

Migrate Legacy Systems

This feature migrates the existing Horizon Phase 1 environment to a new location, ensuring business continuity and minimizing disruptions. The migration process will be performed in a controlled manner to minimize risks and ensure a smooth transition for users.

SIT-8566 Deployed

Re-enable Bugsnag Feature

This feature reactivates Bugsnag error tracking in the production environment, allowing developers to monitor and analyze errors remotely. It is enabled through a feature flag, making it easily toggleable without requiring a code update.

SIT-8697 Deployed

View Email Template Errors

The feature resolves an error that occurred when trying to view email templates within the admin panel. This fix allows users to successfully access and manage their email templates without encountering any issues.

SIT-8569 Deployed

Logitix Error Notification

This feature adds a console log message when the Logitix API returns a Result Code of 1001, allowing users to monitor and respond to this specific error condition.

SIT-8775 Deployed

Connect with SI Marketplaces

This feature integrates with Data Dog, allowing users to track and analyze application performance in the SI Marketplace. It enables seamless monitoring and insights into application health and behavior.

SIT-8672 Deployed

Load All Page Components

This feature ensures that all elements on the home page load properly, providing a seamless user experience. It aims to improve the overall performance and responsiveness of the application's main entry point.

SIT-8535 Deployed

Automated Rollback

This feature enables seamless transitions between different system phases, ensuring minimal disruption to users during the cutover process. It streamlines the handover of responsibilities and data, making it easier for teams to collaborate and maintain continuity.

SIT-8485 Deployed

User Type Tracking

The feature ensures that the purchases_guests_vs_fullusers table accurately reflects user data post-cutover, allowing users to determine their type (guest or full) at the time of purchase. This update resolves an issue where new data was not being added to this table after the cutover process.

SIT-8094 Deployed

Load Stripe Data into BI2

This feature enables the import of raw Stripe payment data into our Business Intelligence 2 database, ensuring accurate and organized storage for future analysis. The script will automatically populate relevant tables with the correct data, streamlining our reporting processes.

SIT-8092 Deployed

Fetch Charges Data from Stripe

This feature allows users to automatically retrieve charge data from Stripe's API and store it in Amazon S3, ensuring seamless integration with our application. The script also handles pagination and error handling for a reliable data transfer process.

SIT-8090 Deployed

Fetch Payment Intent Data

This feature allows our application to retrieve payment intent data from Stripe's API, handling pagination and errors, and validating the received data against a sample CSV for accuracy. The script enables seamless integration of Stripe's payment processing capabilities with our system.

SIT-8091 Deployed

Fetch Customer Data

This feature allows our application to automatically retrieve customer data from Stripe's API, storing it securely in Amazon S3, while also handling errors and validating the accuracy of the retrieved data.

SIT-8089 Deployed

Stripe API Authentication Setup

This feature enables secure integration with Stripe's payment processing system by setting up authentication via Airflow, ensuring sensitive API keys are properly stored and handled. It also verifies the successful authentication through test API calls to ensure seamless payment processing.

SIT-8096 Deployed

Verify Data Mapping

This feature enhances the Profile API by providing sample objects for payment intents, customers, and charges, ensuring accurate mapping of columns and data types to ensure seamless integration with external systems.

SIT-8086 Deployed

Automated CI/CD Pipeline Setup

This feature introduces a cost-effective CI/CD solution that automates testing and deployment processes, allowing the QA lead to easily kick off tests and reset environments to match production settings. The solution supports test automation frameworks like Playwright and Artillery, minimizing manual intervention and tech debt.

SIT-8145 Deployed

Map Tables to BI2 Objects

This feature allows users to map their profile data to create custom Business Intelligence 2 (BI2) tables, enabling them to visualize and analyze their specific business needs. By linking table structures and column types, users can easily create tailored BI2 objects for efficient reporting and analysis.

SIT-7958 Deployed

Event Details Map

This feature allows users to generate reports for Box Office and Box Office Entertainment events, displaying key details such as date, price range, venue, and performer. The report includes a interactive map showing BO vs BO ENT events with clickable dots revealing event information.

SIT-8001 Deployed

Return Venue Config Data

the 3D event ID and Venue Config ID. The updated API will also include an override venue ID from the master events venues table for each returned event.

SIT-7991 Deployed

Manage Server Admin Credentials

This feature allows administrators to securely establish and document credentials for the Tableau Server deployment, ensuring that sensitive information is properly protected. This enables administrators to manage user access and permissions effectively.

SIT-7957 Deployed

Cart Abandoned Insights

This feature enhances the Cart Abandonment Report to provide detailed insights into individual abandoned carts, allowing users to analyze trends and patterns across different platforms, events, and applications.

SIT-7984 Deployed

Add 3D Venue ID

This feature adds a new column to the "master_venues" table to store a unique ID for each 3D Digital Venue map. The ID will serve as the default reference point for these maps in the system.

SIT-7911 Deployed

Optimize RDS Cluster Size

This feature reduces the size of an Amazon RDS cluster's machine to minimize costs after partitioning, potentially affecting performance. To mitigate this impact, the process is carried out in stages during early morning hours over two consecutive days.

SIT-7932 Deployed

Purchase Timing Insights

This feature generates a customizable report that analyzes purchase timing relative to event dates, allowing users to visualize trends across various categories and events. The report provides insights into average purchase days and hours before an event, helping users identify patterns and optimize their marketing strategies.

SIT-7316 Deployed

Live Site Switcher

The Cutover Live Site feature allows users to seamlessly switch between their development and live environments, ensuring a smooth transition of changes made in the development site to the live site. This feature streamlines the testing process, enabling faster iteration and deployment of updates.

SIT-9415 Archived

Print Tickets from Box Office

This feature limits the ability to print tickets from outside the authorized box office, ensuring that tickets are only printed by authorized personnel. This helps prevent unauthorized ticket sales and maintains the integrity of the ticketing system.

SIT-9330 Deployed

Sales by State Report

This feature creates a new Sales by State report that aggregates sales data from all markets, including Secondary, BOE, and PSL, providing a comprehensive view of ticket sales across states. The report is designed to be similar to the existing Ticket Sales by State report, but with a broader scope that includes all types of sales.

SIT-8594 Deployed

Event Venue Mapping

This feature creates a new table called "master_events_venues" that allows for additional venue information to be stored alongside events, enabling more precise venue mapping and overrides.

SIT-8746 Deployed

Ticket Management and Invoicing

This feature allows users to estimate the time required for tasks related to ticket management, invoicing, and payment tracking, making it easier to plan and manage projects. The tool provides an automated estimation process, streamlining workflows and improving project efficiency.